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Today’s workplace is becoming more efficient thanks to the effective implementation of technology. Between new collaboration tools, the incorporation of artificial intelligence (AI) and better platforms for connecting with customers, the way we work has changed greatly over the last couple of decades.

As companies look for new ways to stay ahead of industry changes, special attention needs to be directed toward how things like AI can better support administrative objectives rather than carrying out repetitive tasks that can take away beneficial time from employees. We’re starting to see artificial intelligence augment and enhance the human element, rather than replace it, to achieve greater results.

In a PwC survey conducted last February that sampled 2,500 consumers and business decision makers, 67% of business executives believe leveraging AI will amplify human intelligence and allow for more high-level thought, creativity, and decision making by allowing us to better process and analyze the constant increase of data in today’s world.

Let’s identify how businesses are already starting to set themselves apart by integrating AI and machine learning into millennial-minded organizations.

AI-Powered Chatbots Are Transforming The Employee Experience

Chatbots are like personal assistants for employees, providing access to information from multiple data sources instantly. Machine learning continuously expands chatbots’ knowledge bases, driving automation, operational efficiencies and scalability as a company grows. Your artificial intelligence is only as good as the data it can access. 

For example, Virgin Atlantic rolled out Facebook’s Workplace last September in an effort to Improve information sharing between staff and senior executives at the company. Workplace is an instant messaging platform, but it features bot integrations. Chatbots can serve as a reliable tool to help bring employees and management together and serve as an extension of the HR function.

Integrating chatbots with scheduling applications, HR management solutions, intranet sites, CRMs, and other systems empowers employees to make better business decisions and increases productivity by reducing time spent wasted looking for information.

Artificial Intelligence Improves Customer Experience by Improving Employee Experience

Just like your employees, customers are inundated with information on a daily basis. To stay competitive, companies have to understand the needs of discerning customers, and provide near perfect customer experiences to win over new customers and retain existing ones. Rather than anticipating customer demands, having access to information in real time translates to a more effective way to conduct business operations.

For example, AISense released Otter, the technology that can record audio and then convert the speech into text in real time using voice recognition algorithms. AISense also powers transcription for the Zoom Video Communications platform. Business operations can become more productive and data-driven by reducing the need to go back and manually record notes and then send them out to colleagues to get everyone up to speed.

AI can help business operations become more productive and data-driven by reducing the administrative burden of day-to-day tasks. This frees up your employees to focus on the thoughtful and impactful work that staying competitive in today’s digital age requires. The human aspect in the workforce will not go anywhere any time soon, but rather it will evolve. From business results to customer experience, AI provides us with the opportunity to automate these processes more fluidly and effectively.

AI-Enabled Communication Platforms

Through workforce communication platforms, organizations can deploy AI to better assist employees through a single user experience with an intuitive, on demand and automated communication experience to drive operational efficiencies across their entire workforce. 

Two of Phobio’s partners, Kronos and MarketSource, both use Rodio, our AI-enabled workforce communication platform. Employees are provided with a centralized workforce communication and collaboration system to deliver timely messages to front-line employees.

Other AI-enabled communication platforms like Drift are utilized to help organizations communicate with customers through live chat and automated marketing campaigns. Avaya’s Ava is another example of AI that can engage with customers using social media, chat and messaging channels to provide self-service support but is also able to deliver a customer to agent-based customer care.

Enabling users to get answers to questions in milliseconds provides new ways to engage employees and customers. Machine learning bots enable organizations to put their employees in the best situation to make decisions, be more productive and deliver impactful customer experiences by providing an intuitive interface, quick responses, and access to real-time information.

With millennials being the majority in the workforce, the adoption of AI is welcomed, and the outcome is a more informed, engaged and connected organization.

Wed, 14 Nov 2018 23:22:00 -0600 Stephen Wakeling en text/html https://www.forbes.com/sites/forbestechcouncil/2018/11/15/how-artificial-intelligence-can-humanize-workforce-communications-and-customer-engagement/
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The MarketWatch News Department was not involved in the creation of this content.

Jul 08, 2022 (The Expresswire) -- The prime objective of this Global "IP Video Phone Market" (2022) is to provide the insights on the post COVID-19 impact, and top to bottom analysis on the present state focuses on the major players and restraints for the key players. Global IP Video Phone Industry report additionally gives granular analysis of the market size, share, segmentation, revenue, geographic regions of the market and forecasts to 2029. This report categorizes the market based on market overview, regions, analysis by types and applications, market dynamics and manufacturers profiles.

Get a demo PDF of report at-https://www.marketreportsworld.com/enquiry/request-sample/20968890

Report also elaborates the market size, market characteristics, and market growth of the IP Video Phone industry, and breaks down according to the type, application, and consumption area of IP Video Phone. The report also introduces players in the industry from the perspective of the industry chain and marketing chain and describes the leading companies.

Market Players Competitor Analysis:

The report covers the key players of the industry including Company Profile, Product Specifications, Production Capacity/Sales, Revenue, Price and Gross Margin Sales with a thorough analysis of the market's competitive landscape and detailed information on vendors and comprehensive details of factors that will challenge the growth of major market vendors.

Get a demo Copy of the IP Video Phone Market Report 2022

TOP MANUFACTURERS included in The IP Video Phone Market Report Are:

● Grandstream ● Matrix Comsec ● Yealink ● Flyingvoice ● Cisco ● Avaya ● Polycom ● Fanvil Technology ● Panasonic

The United States IP Video Phone market is expected at value of USD million in 2021 and grow at approximately to significant CAGR during review period. China constitutes a market for the global IP Video Phone market, reaching USD million by the year 2028. As for the Europe IP Video Phone landscape, Germany is projected to reach USD million by 2028 trailing a CAGR of over the forecast period. In APAC, the growth rates of other notable markets (Japan and South Korea) are projected to be at and respectively for the next forecast year period.

Impact of COVID-19 on the global IP Video Phone Market In 2022:

The sudden rise of the COVID-19 pandemic forced the implementation of strict lockdown regulations in several countries, causing delays in the import and export of Wire Thread Inserts.

COVID-19 has the potential to have three major effects on the global economy: directly impacting production and demand, causing supply chain and market disruption, and having a financial impact on enterprises and financial markets. Following the COVID-19 problem, according to our analysts who are monitoring the situation throughout the world, the market will provide producers with lucrative opportunities. The purpose of the report is to provide a more detailed representation of the current circumstances, the economic slowdown, and the influence of COVID-19 on the total industry.

To know How COVID-19 Pandemic Will Impact This Market/Industry-Request a demo copy of the report at-https://www.marketreportsworld.com/enquiry/request-covid19/20968890

Global IP Video Phone Market: Segment Analysis

IP Video Phone market is segmented by Type and by Application. Players, stakeholders, and other participants in the global IP Video Phone market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on production capacity, revenue and forecast by Type and by Application for the period 2022-2028.

Based on TYPE, the IP Video Phone market from2022 to 2028 is primarily split into:

● With Headset Port ● Without Headset Port

Based on Applications, the IP Video Phone market from 2022 to 2028 covers:

● Household Usage ● Business Usage ● Others

Enquire before Purchasing this report at-https://www.marketreportsworld.com/enquiry/pre-order-enquiry/20968890

The research report includes specific segments by region (country), by manufacturers, by Type and by Application. Each type provides information about the production during the forecast period of 2021 to 2028. by Application segment also provides consumption during the forecast period of 2022 to 2028. Understanding the segments helps in identifying the importance of different factors that aid the market growth.

Study Objectives of this report are:

● To study and analyze the global IP Video Phone market size (value and volume) by company, key regions/countries, products and application, history data from 2018 to 2022, and forecast to 2028. ● To understand the structure of IP Video Phone market by identifying its various subsegments. ● To share detailed information about the key factors influencing the growth of the market (growth potential, opportunities, drivers, industry-specific challenges and risks). ● Focuses on the key global IP Video Phone manufacturers, to define, describe and analyze the sales volume, value, market share, market competition landscape, SWOT analysis and development plans in next few years. ● To analyze the IP Video Phone with respect to individual growth trends, future prospects, and their contribution to the total market. ● To project the value and volume of IP Video Phone submarkets, with respect to key regions (along with their respective key countries). ● To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market. ● To strategically profile the key players and comprehensively analyze their growth strategies.

This IP Video Phone Market Research/Analysis Report Contains Answers to your following Questions

● Which Manufacturing Technology is used for IP Video Phone? What Developments Are Going On in That Technology? Which Trends Are Causing These Developments? ● Who Are the Global Key Players in This IP Video Phone Market? What are Their Company Profile, Their Product Information, and Contact Information? ● What Was Global Market Status of IP Video Phone Market? What Was Capacity, Production Value, Cost and PROFIT of IP Video Phone Market? ● What Is Current Market Status of IP Video Phone Industry? What’s Market Competition in This Industry, Both Company, and Country Wise? What’s Market Analysis of IP Video Phone Market by Taking Applications and Types in Consideration? ● What Are Projections of Global IP Video Phone Industry Considering Capacity, Production and Production Value? What Will Be the Estimation of Cost and Profit? What Will Be Market Share, Supply and Consumption? What about Import and Export? ● What Is IP Video Phone Market Chain Analysis by Upstream Raw Materials and Downstream Industry? ● What Is Economic Impact On IP Video Phone Industry? What are Global Macroeconomic Environment Analysis Results? What Are Global Macroeconomic Environment Development Trends? ● What Are Market Dynamics of IP Video Phone Market? What Are Challenges and Opportunities? ● What Should Be Entry Strategies, Countermeasures to Economic Impact, and Marketing Channels for IP Video Phone Industry?

Geographically, this report is segmented into several key regions, with sales, revenue, market share and growth Rate of IP Video Phone Market in these regions:

● North America (United States, Canada and Mexico) ● Europe (Germany, UK, France, Italy, Russia and Turkey etc.) ● Asia-Pacific (China, Japan, Korea, India, Australia, Indonesia, Thailand, Philippines, Malaysia and Vietnam) ● South America (Brazil, Argentina, Columbia etc.) ● Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Buy this report (Price 3660 USD for single user license) at-https://www.marketreportsworld.com/purchase/20968890

Major Points from Table of Contents:

1 Scope of the Report

1.1 Market Introduction

1.2 Years Considered

1.3 Research Objectives

1.4 Market Research Methodology

1.5 Research Process and Data Source

1.6 Economic Indicators

1.7 Currency Considered

2 Executive Summary

2.1 World Market Overview

2.2 IP Video Phone Segment by Type

2.3 IP Video Phone Sales by Type

2.4 IP Video Phone Segment by Application

2.5 IP Video Phone Sales by Application

3 Global IP Video Phone by Company

3.1 Global IP Video Phone Breakdown Data by Company

3.2 Global IP Video Phone Annual Revenue by Company (2020-2022)

3.3 Global IP Video Phone Sale Price by Company

3.4 Key Manufacturers IP Video Phone Producing Area Distribution, Sales Area, Product Type

3.5 Market Concentration Rate Analysis

3.6 New Products and Potential Entrants

3.7 Mergers and Acquisitions, Expansion

4 World Historic Review for IP Video Phone by Geographic Region

4.1 World Historic IP Video Phone Market Size by Geographic Region (2017-2022)

4.2 World Historic IP Video Phone Market Size by Country/Region (2017-2022)

4.3 Americas IP Video Phone Sales Growth

4.4 APAC IP Video Phone Sales Growth

4.5 Europe IP Video Phone Sales Growth

4.6 Middle East and Africa IP Video Phone Sales Growth

8 Middle East and Africa

8.1 Middle East and Africa IP Video Phone by Country

8.1.1 Middle East and Africa IP Video Phone Sales by Country (2017-2022)

8.1.2 Middle East and Africa IP Video Phone Revenue by Country (2017-2022)

8.2 Middle East and Africa IP Video Phone Sales by Type

8.3 Middle East and Africa IP Video Phone Sales by Application

8.4 Egypt

8.5 South Africa

8.6 Israel

8.7 Turkey

8.8 GCC Countries

9 Market Drivers, Challenges and Trends

9.1 Market Drivers and Growth Opportunities

9.2 Market Challenges and Risks

9.3 Industry Trends

10 Manufacturing Cost Structure Analysis

10.1 Raw Material and Suppliers

10.2 Manufacturing Cost Structure Analysis of IP Video Phone

10.3 Manufacturing Process Analysis of IP Video Phone

10.4 Industry Chain Structure of IP Video Phone

11 Marketing, Distributors and Customer

11.1 Sales Channel

11.1.1 Direct Channels

11.1.2 Indirect Channels

11.2 IP Video Phone Distributors

11.3 IP Video Phone Customer

12 World Forecast Review for IP Video Phone by Geographic Region

12.1 Global IP Video Phone Market Size Forecast by Region

12.2 Americas Forecast by Country

12.3 APAC Forecast by Region

12.4 Europe Forecast by Country

12.5 Middle East and Africa Forecast by Country

12.6 Global IP Video Phone Forecast by Type

12.7 Global IP Video Phone Forecast by Application

13 Key Players Analysis

13.1 Company 1

13.2 Company 2

14 Research Findings and Conclusion

Browse complete table of contents at-https://www.marketreportsworld.com/TOC/20968890

About Us:-

Market Reports World is the Credible Source for Gaining the Market Reports that will Provide you with the Lead Your Business Needs. Market is changing rapidly with the ongoing expansion of the industry. Advancement in the technology has provided today’s businesses with multifaceted advantages resulting in daily economic shifts. Thus, it is very important for a company to comprehend the patterns of the market movements in order to strategize better. An efficient strategy offers the companies with a head start in planning and an edge over the competitors.

CONTACT US

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Phone: US +(1) 424 253 0946 /UK +(44) 203 239 8187

Our Other Reports:

Global Oil and Gas Subsea Umbilicals, Risers and Flowlines Market Analysis 2022: Market to Witness a Pronounce Growth in Upcoming Years| Challenges, Potential Benefits till 2029

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Press Release Distributed by The Express Wire

To view the original version on The Express Wire visit IP Video Phone Market: Trends, Growth, Size, SWOT Analysis, Opportunity Assessment by Forecast to 2029

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Thu, 07 Jul 2022 18:15:00 -0500 en-US text/html https://www.marketwatch.com/press-release/ip-video-phone-market-trends-growth-size-swot-analysis-opportunity-assessment-by-forecast-to-2029-2022-07-08
Killexams : IT for utilities and energy
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    Killexams : Unified Communication as a Service (UCaaS) Market 2022 : Comprehensive Industry Analysis by Top Countries Data and Vendor Landscape 2026

    The MarketWatch News Department was not involved in the creation of this content.

    Jul 07, 2022 (The Expresswire) -- Rising Demand : In 2020, Unified Communication as a Service (UCaaS) Market is valued approximately at 4091.2 million USD and is anticipated to grow with a healthy growth rate of more than 14.3% CAGR and it is projected to reach 10740 Million USD over the forecast period 2022-2026.

    "Unified Communication as a Service (UCaaS) Market" Research Report 2022 provides key analysis on the market status of the Unified Communication as a Service (UCaaS) manufacturers with best facts and figures, meaning, definition, SWOT analysis, expert opinions and the latest developments across the globe. The Report also calculate the market size, Unified Communication as a Service (UCaaS) Sales, Price, Revenue, Gross Margin and Market Share, cost structure and growth rate. The report considers the revenue generated and technologies by various application segments and Browse Market data Tables and Figures with in-depth TOC on Unified Communication as a Service (UCaaS) Market.

    Unified Communication as a Service (UCaaS) Market Research Report is spread across 128 Pages and provides exclusive data, information, vital statistics, trends, and competitive landscape details in this niche sector.

    What has been the impact of COVID-19 on the global Unified Communication as a Service (UCaaS) Market In 2022:

    Sudden outbreak of the COVID-19 pandemic had led to the implementation of stringent lockdown regulations across several nations resulting in disruptions in import and export activities of Unified Communication as a Service (UCaaS).

    COVID-19 can affect the global economy in three main ways: by directly affecting production and demand, by creating supply chain and market disruption, and by its financial impact on firms and financial markets. Our analysts monitoring the situation across the globe explains that the market will generate remunerative prospects for producers post COVID-19 crisis. The report aims to provide an additional illustration of the latest scenario, economic slowdown, and COVID-19 impact on the overall industry.

    Final Report will add the analysis of the impact of COVID-19 on this industry.

    To Know How Covid-19 Pandemic and Russia Ukraine War Will Impact This Market - REQUEST SAMPLE

    Unified Communication as a Service (UCaaS) Market Development Strategy Pre and Post COVID-19, by Corporate Strategy Analysis, Landscape, Type, Application, and Leading 20 Countries covers and analyzes the potential of the global Unified Communication as a Service (UCaaS) industry, providing statistical information about market dynamics, growth factors, major challenges, PEST analysis and market entry strategy Analysis, opportunities and forecasts. The biggest highlight of the report is to provide companies in the industry with a strategic analysis of the impact of COVID-19. At the same time, this report analyzed the market of leading 20 countries and introduce the market potential of these countries.

    It also provides accurate information and cutting-edge analysis that is necessary to formulate an ideal business plan, and to define the right path for rapid growth for all involved industry players. With this information, stakeholders will be more capable of developing new strategies, which focus on market opportunities that will benefit them, making their business endeavors profitable in the process.

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    Who are the key Players in the Unified Communication as a Service (UCaaS) market?

    ● Microsoft
    ● RingCentral
    ● Comcast
    ● 8x8
    ● Cisco
    ● Google
    ● LogMeIn
    ● Mitel
    ● Fuze
    ● DialPad
    ● Vonage
    ● Windstream
    ● StarBlue
    ● Verizon
    ● Intrado
    ● BT
    ● Orange S.A.
    ● Tata Communications
    ● Zoom
    ● Wildix
    ● Unify
    ● Nextiva
    ● NTT Communications
    ● Masergy
    ● Avaya
    ● PanTerra Networks
    ● NEC
    ● Voyant
    ● CenturyLink

    Short Description About Unified Communication as a Service (UCaaS) Market 2022:

    Unified communications as a service (UCaaS) is a category of "as a service" or "cloud" delivery mechanisms for enterprise communications. Similar to platform as a service (PaaS, where data center capacity is made available to an enterprise on a consumption model from a service provider), with UCaaS, unified communications services can be made available from the cloud to enterprises.

    Scope of the Unified Communication as a Service (UCaaS) Market Report:

    The Global Unified Communication as a Service (UCaaS) market size is projected to reach USD 10740 million by 2027, from USD 4091.2 million in 2020, at a CAGR of 14.3% during 2021-2027.

    With industry-standard accuracy in analysis and high data integrity, the report makes a brilliant attempt to unveil key opportunities available in The Global Unified Communication as a Service (UCaaS) market to help players in achieving a strong market position. Buyers of the report can access Checked and reliable market forecasts, including those for the overall size of The Global Unified Communication as a Service (UCaaS) market in terms of revenue.

    On the whole, the report proves to be an effective tool that players can use to gain a competitive edge over their competitors and ensure lasting success in The Global Unified Communication as a Service (UCaaS) market. All of the findings, data, and information provided in the report are validated and revalidated with the help of trustworthy sources. The analysts who have authored the report took a unique and industry-best research and analysis approach for an in-depth study of The Global Unified Communication as a Service (UCaaS) market.

    Market Size and Segmentation Analysis of the Unified Communication as a Service (UCaaS) Market :

    Unified Communication as a Service (UCaaS) market is segmented by company, region (country), by Type, and by Application. Players, stakeholders, and other participants in The Global Unified Communication as a Service (UCaaS) market will be able to gain the upper hand as they use the report as a powerful resource. The segmental analysis focuses on revenue and forecast by Type and by Application in terms of revenue and forecast for the period 2016-2027.

    Get a demo Copy of the Unified Communication as a Service (UCaaS) Market Report 2022

    Unified Communication as a Service (UCaaS) Market 2022 is segmented as per type of product and application. Each segment is carefully analyzed for exploring its market potential. All of the segments are studied in detail on the basis of market size, CAGR, market share, consumption, revenue and other vital factors.

    Which product segment is expected to garner highest traction within the Unified Communication as a Service (UCaaS) Market In 2022:

    Based on product, the Unified Communication as a Service (UCaaS) market is segmented into Public Cloud, Private Cloud and other. The Unified Communication as a Service (UCaaS) products segment dominated the Unified Communication as a Service (UCaaS) market in 2022. Rising incidences of diabetes and new product launches expected to drive the segment growth.

    Which are the key drivers supporting the growth of the Unified Communication as a Service (UCaaS) market?

    The increasing use of Unified Communication as a Service (UCaaS) In Large Enterprises, Small and Medium Enterprises (SMEs) and other industries is driving the growth of the Unified Communication as a Service (UCaaS) market across the globe.

    Which region is expected to hold the highest market share in the Unified Communication as a Service (UCaaS) Market?

    ● North America (United States, Canada and Mexico) ● Europe (Germany, UK, France, Italy, Russia and Turkey etc.) ● Asia-Pacific (China, Japan, Korea, India, Australia, Indonesia, Thailand, Philippines, Malaysia and Vietnam) ● South America (Brazil, Argentina, Columbia etc.) ● Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

    This Unified Communication as a Service (UCaaS) Market Research/Analysis Report Contains Answers to your following Questions

    ● Which Manufacturing Technology is used for Unified Communication as a Service (UCaaS)? What Developments Are Going On in That Technology? Which Trends Are Causing These Developments? ● Who Are the Global Key Players in This Unified Communication as a Service (UCaaS) Market? What are Their Company Profile, Their Product Information, and Contact Information? ● What Was Global Market Status of Unified Communication as a Service (UCaaS) Market? What Was Capacity, Production Value, Cost and PROFIT of Unified Communication as a Service (UCaaS) Market? ● What Is Current Market Status of Unified Communication as a Service (UCaaS) Industry? What’s Market Competition in This Industry, Both Company, and Country Wise? What’s Market Analysis of Unified Communication as a Service (UCaaS) Market by Taking Applications and Types in Consideration? ● What Are Projections of Global Unified Communication as a Service (UCaaS) Industry Considering Capacity, Production and Production Value? What Will Be the Estimation of Cost and Profit? What Will Be Market Share, Supply and Consumption? What about Import and Export? ● What Is Unified Communication as a Service (UCaaS) Market Chain Analysis by Upstream Raw Materials and Downstream Industry? ● What Is Economic Impact On Unified Communication as a Service (UCaaS) Industry? What are Global Macroeconomic Environment Analysis Results? What Are Global Macroeconomic Environment Development Trends? ● What Are Market Dynamics of Unified Communication as a Service (UCaaS) Market? What Are Challenges and Opportunities? ● What Should Be Entry Strategies, Countermeasures to Economic Impact, and Marketing Channels for Unified Communication as a Service (UCaaS) Industry?

    Our research analysts will help you to get customized details for your report, which can be modified in terms of a specific region, application or any statistical details. In addition, we are always willing to comply with the study, which triangulated with your own data to make the market research more comprehensive in your perspective.

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    Major Points from Table of Contents:

    Global Unified Communication as a Service (UCaaS) Market Research Report 2022-2026, by Manufacturers, Regions, Types and Applications

    1 Study Coverage
    1.1 Unified Communication as a Service (UCaaS) Product Introduction
    1.2 Market by Type
    1.2.1 Global Unified Communication as a Service (UCaaS) Market Size Growth Rate by Type
    1.3 Market by Application
    1.3.1 Global Unified Communication as a Service (UCaaS) Market Size Growth Rate by Application
    1.4 Study Objectives
    1.5 Years Considered

    2 Global Unified Communication as a Service (UCaaS) Production
    2.1 Global Unified Communication as a Service (UCaaS) Production Capacity (2016-2026)
    2.2 Global Unified Communication as a Service (UCaaS) Production by Region: 2016 VS 2022 VS 2026
    2.3 Global Unified Communication as a Service (UCaaS) Production by Region
    2.3.1 Global Unified Communication as a Service (UCaaS) Historic Production by Region (2016-2022)
    2.3.2 Global Unified Communication as a Service (UCaaS) Forecasted Production by Region (2022-2026)

    3 Global Unified Communication as a Service (UCaaS) Sales in Volume and Value Estimates and Forecasts
    3.1 Global Unified Communication as a Service (UCaaS) Sales Estimates and Forecasts 2016-2026
    3.2 Global Unified Communication as a Service (UCaaS) Revenue Estimates and Forecasts 2016-2026
    3.3 Global Unified Communication as a Service (UCaaS) Revenue by Region: 2016 VS 2022 VS 2026
    3.4 Global Top Unified Communication as a Service (UCaaS) Regions by Sales
    3.4.1 Global Top Unified Communication as a Service (UCaaS) Regions by Sales (2016-2022)
    3.4.2 Global Top Unified Communication as a Service (UCaaS) Regions by Sales (2022-2026)
    3.5 Global Top Unified Communication as a Service (UCaaS) Regions by Revenue
    3.5.1 Global Top Unified Communication as a Service (UCaaS) Regions by Revenue (2016-2022)
    3.5.2 Global Top Unified Communication as a Service (UCaaS) Regions by Revenue (2022-2026)
    3.6 North America
    3.7 Europe
    3.8 Asia-Pacific
    3.9 Latin America
    3.10 Middle East and Africa

    4 Competition by Manufactures
    4.1 Global Unified Communication as a Service (UCaaS) Supply by Manufacturers
    4.1.1 Global Top Unified Communication as a Service (UCaaS) Manufacturers by Production Capacity (2021 VS 2022)
    4.1.2 Global Top Unified Communication as a Service (UCaaS) Manufacturers by Production (2016-2022)
    4.2 Global Unified Communication as a Service (UCaaS) Sales by Manufacturers
    4.2.1 Global Top Unified Communication as a Service (UCaaS) Manufacturers by Sales (2016-2022)
    4.2.2 Global Top Unified Communication as a Service (UCaaS) Manufacturers Market Share by Sales (2016-2022)
    4.2.3 Global Top 10 and Top 5 Companies by Unified Communication as a Service (UCaaS) Sales in 2021
    4.3 Global Unified Communication as a Service (UCaaS) Revenue by Manufacturers
    4.3.1 Global Top Unified Communication as a Service (UCaaS) Manufacturers by Revenue (2016-2022)
    4.3.2 Global Top Unified Communication as a Service (UCaaS) Manufacturers Market Share by Revenue (2016-2022)
    4.3.3 Global Top 10 and Top 5 Companies by Unified Communication as a Service (UCaaS) Revenue in 2021
    4.4 Global Unified Communication as a Service (UCaaS) Sales Price by Manufacturers
    4.5 Analysis of Competitive Landscape
    4.5.1 Manufacturers Market Concentration Ratio (CR5 and HHI)
    4.5.2 Global Unified Communication as a Service (UCaaS) Market Share by Company Type (Tier 1, Tier 2, and Tier 3)
    4.5.3 Global Unified Communication as a Service (UCaaS) Manufacturers Geographical Distribution
    4.6 Mergers and Acquisitions, Expansion Plans

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    5 Market Size by Type
    5.1 Global Unified Communication as a Service (UCaaS) Sales by Type
    5.1.1 Global Unified Communication as a Service (UCaaS) Historical Sales by Type (2016-2022)
    5.1.2 Global Unified Communication as a Service (UCaaS) Forecasted Sales by Type (2022-2026)
    5.1.3 Global Unified Communication as a Service (UCaaS) Sales Market Share by Type (2016-2026)
    5.2 Global Unified Communication as a Service (UCaaS) Revenue by Type
    5.2.1 Global Unified Communication as a Service (UCaaS) Historical Revenue by Type (2016-2022)
    5.2.2 Global Unified Communication as a Service (UCaaS) Forecasted Revenue by Type (2022-2026)
    5.2.3 Global Unified Communication as a Service (UCaaS) Revenue Market Share by Type (2016-2026)
    5.3 Global Unified Communication as a Service (UCaaS) Price by Type
    5.3.1 Global Unified Communication as a Service (UCaaS) Price by Type (2016-2022)
    5.3.2 Global Unified Communication as a Service (UCaaS) Price Forecast by Type (2022-2026)

    6 Market Size by Application
    6.1 Global Unified Communication as a Service (UCaaS) Sales by Application
    6.1.1 Global Unified Communication as a Service (UCaaS) Historical Sales by Application (2016-2022)
    6.1.2 Global Unified Communication as a Service (UCaaS) Forecasted Sales by Application (2022-2026)
    6.1.3 Global Unified Communication as a Service (UCaaS) Sales Market Share by Application (2016-2026)
    6.2 Global Unified Communication as a Service (UCaaS) Revenue by Application
    6.2.1 Global Unified Communication as a Service (UCaaS) Historical Revenue by Application (2016-2022)
    6.2.2 Global Unified Communication as a Service (UCaaS) Forecasted Revenue by Application (2022-2026)
    6.2.3 Global Unified Communication as a Service (UCaaS) Revenue Market Share by Application (2016-2026)
    6.3 Global Unified Communication as a Service (UCaaS) Price by Application
    6.3.1 Global Unified Communication as a Service (UCaaS) Price by Application (2016-2022)
    6.3.2 Global Unified Communication as a Service (UCaaS) Price Forecast by Application (2022-2026)

    7 Unified Communication as a Service (UCaaS) Consumption by Regions
    7.1 Global Unified Communication as a Service (UCaaS) Consumption by Regions
    7.1.1 Global Unified Communication as a Service (UCaaS) Consumption by Regions
    7.1.2 Global Unified Communication as a Service (UCaaS) Consumption Market Share by Regions
    7.2 North America
    7.2.1 North America Unified Communication as a Service (UCaaS) Consumption by Application
    7.2.2 North America Unified Communication as a Service (UCaaS) Consumption by Countries
    7.2.3 United States
    7.2.4 Canada
    7.2.5 Mexico
    7.3 Europe
    7.3.1 Europe Unified Communication as a Service (UCaaS) Consumption by Application
    7.3.2 Europe Unified Communication as a Service (UCaaS) Consumption by Countries
    7.3.3 Germany
    7.3.4 France
    7.3.5 UK
    7.3.6 Italy
    7.3.7 Russia
    7.4 Asia Pacific
    7.4.1 Asia Pacific Unified Communication as a Service (UCaaS) Consumption by Application
    7.4.2 Asia Pacific Unified Communication as a Service (UCaaS) Consumption by Countries
    7.4.3 China
    7.4.4 Japan
    7.4.5 South Korea
    7.4.6 India
    7.4.7 Australia
    7.4.8 Indonesia
    7.4.9 Thailand
    7.4.10 Malaysia
    7.4.11 Philippines
    7.4.12 Vietnam
    7.7 Central and South America
    7.7.1 Central and South America Unified Communication as a Service (UCaaS) Consumption by Application
    7.7.2 Central and South America Unified Communication as a Service (UCaaS) Consumption by Countries
    7.7.3 Brazil
    7.7 Middle East and Africa
    7.7.1 Middle East and Africa Unified Communication as a Service (UCaaS) Consumption by Application
    7.7.2 Middle East and Africa Unified Communication as a Service (UCaaS) Consumption by Countries
    7.7.3 Turkey
    7.7.4 GCC Countries
    7.7.5 Egypt
    7.7.6 South Africa

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    12 Corporate Profiles
    12.1.1 Company Corporation Information
    12.1.2 Company Overview
    12.1.3 Company Unified Communication as a Service (UCaaS) Sales, Price, Revenue and Gross Margin (2016-2022)
    12.1.4 Company Unified Communication as a Service (UCaaS) Product Description
    12.1.5 Company Related Developments

    13 Industry Chain and Sales Channels Analysis
    13.1 Unified Communication as a Service (UCaaS) Industry Chain Analysis
    13.2 Unified Communication as a Service (UCaaS) Key Raw Materials
    13.2.1 Key Raw Materials
    13.2.2 Raw Materials Key Suppliers
    13.3 Unified Communication as a Service (UCaaS) Production Mode and Process
    13.4 Unified Communication as a Service (UCaaS) Sales and Marketing
    13.4.1 Unified Communication as a Service (UCaaS) Sales Channels
    13.4.2 Unified Communication as a Service (UCaaS) Distributors
    13.5 Unified Communication as a Service (UCaaS) Customers

    14 Market Drivers, Opportunities, Challenges and Risks Factors Analysis
    14.1 Unified Communication as a Service (UCaaS) Industry Trends
    14.2 Unified Communication as a Service (UCaaS) Market Drivers
    14.3 Unified Communication as a Service (UCaaS) Market Challenges
    14.4 Unified Communication as a Service (UCaaS) Market Restraints

    15 Key Finding in The Global Unified Communication as a Service (UCaaS) Study
    16 Appendix
    16.1 Research Methodology
    16.1.1 Methodology/Research Approach
    16.1.2 Data Source
    16.2 Author Details

    Continued...

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    Killexams : Global Cloud-Based Contact Center Market (2022 to 2027) - Need to Analyze Audio Conversations in Real-Time Presents Opportunities

    DUBLIN, July 18, 2022 /PRNewswire/ -- The "Cloud-Based Contact Center Market by Component (Solutions and Services), Deployment Mode (Public and Private Cloud), Organization Size, Industry (BFSI, Telecommunications, and Retail and Consumer Goods) and Region - Global Forecast to 2027" report has been added to ResearchAndMarkets.com's offering.

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    The global cloud-based contact center market size is to grow from USD 17.1 billion in 2022 to USD 54.6 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 26.1% during the forecast period.

    Cloud-based Contact Center is a comprehensive suite of tools, applications and cloud-hosted services for contact centers in large organizations that require multiple communications channels (including phone calls and messaging), sophisticated call routing, agent management and analytics. Cloud-based contact centers are a network-based service in which a provider owns and operates call center technology. Thereby providing its services remotely to businesses in a subscription model. Cloud-based contact centres are offering an innovative way to approach the pitfalls of your business.

    The BFSI segment is expected to have the largest market size during the forecast period

    The BFSI vertical collectively includes organizations that are into banking services, such as core banking, retail, investment, financial services (payment gateways, stock broking, and mutual funds), and insurance services (life and general insurance policies). The risk level in the BFSI vertical is always high, as enterprises in this vertical deal with critical financial data. The BFSI vertical is expected to provide substantial opportunities for the growth of the cloud-based contact center market, as it provides BFSI organizations the ability to mine customer data that includes transactions, customer activities across banking and financial services, websites, customer queries through multiple channels, and the deep knowledge of prioritized customer segments.

    Among regions, APAC holds the highest CAGR during the forecast period

    The market in the Asia Pacific is expected to grow at the highest CAGR during the forecast period. Asia Pacific is increasingly adopting the digitalization trend for several processes in organizations across various industries. Countries in this region are home to a large number of SMEs, and the need for huge investments associated with the deployment of on-premises solutions restricts SMEs from adopting advanced communication technologies.

    Therefore, there is a high demand for agile, scalable, and ""pay-per-usage"" cloud infrastructure in the region. Moreover, companies in the region continue to focus on improving their customer services to drive competitive differentiation and revenue growth. Rapid economic development, globalization, digitalization, and the increased adoption of cloud-based technologies are expected to drive the growth of the Cloud-based Contact Center market in the Asia Pacific region.

    Key subjects Covered:

    1 Introduction

    2 Research Methodology

    3 Executive Summary

    4 Premium Insights
    4.1 Attractive Opportunities in Cloud-Based Contact Center Market
    4.2 Market, by Vertical
    4.3 Market, by Region
    4.4 Market, by Solution and Vertical

    5 Market Overview and Industry Trends
    5.1 Introduction
    5.1.1 Drivers
    5.1.1.1 Rising Adoption of Smac Technologies
    5.1.1.2 Role of Social Media in Cloud-Based Contact Center Operations
    5.1.1.3 Benefits of Smac Technologies in Contact Centers
    5.1.1.4 Increasing Adoption of Cloud-Based Contact Centers Due to COVID-19
    5.1.1.5 Rising Number of Channels to Reach End-Customers
    5.1.1.6 Growing Need for Personalized and Streamlined Customer Interactions
    5.1.1.7 Faster Deployment, Scalability, and Flexibility of Cloud-Based Contact Centers
    5.1.1.8 Better Business Continuity with Cloud-Based Contact Centers
    5.1.2 Restraints
    5.1.2.1 Inadequate Network Bandwidth in Emerging Economies
    5.1.2.2 Cyber-Attacks Impacting Business Operations
    5.1.3 Opportunities
    5.1.3.1 Enhanced Customer Experience to Increase Cloud-Based Contact Center Adoption
    5.1.3.2 Need to Analyze Audio Conversations in Real-Time
    5.1.3.3 Shifting Focus of Enterprises on Work from Home Culture
    5.1.3.4 Implementation of Ai, Analytics, and Nlp Capabilities to Add Value to Existing Cloud-Based Contact Centers
    5.1.4 Challenges
    5.1.4.1 Privacy and Data Security Aspects
    5.1.4.2 Organizational, Technical, and Operational Difficulties while Moving Contact Centers in Cloud
    5.1.4.3 Integration of Mobility with Existing Capabilities
    5.2 COVID-19-Driven Market Dynamics
    5.2.1 Drivers and Opportunities
    5.2.2 Restraints and Challenges
    5.3 Cloud-Based Contact Center: Evolution
    5.4 Case Study Analysis
    5.4.1 Case Study 1: Banking, Financial Services, and Insurance
    5.4.2 Case Study 2: Retail
    5.4.3 Case Study 3: Healthcare
    5.4.4 Case Study 4: Telecommunications
    5.4.5 Case Study 5: Information Technology
    5.4.6 Case Study 6: Government
    5.4.7 Case Study 7: Media and Entertainment
    5.4.8 Case Study 8: Energy and Utilities
    5.4.9 Case Study 9: Manufacturing
    5.5 Cloud-Based Contact Center Market: Value Chain Analysis
    5.6 Market Ecosystem
    5.7 Market: COVID-19 Impact
    5.8 Trends and Disruptions Impacting Buyers
    5.9 Technology Analysis
    5.10 Pricing Analysis
    5.11 Patent Analysis
    5.12 Porter's Five Forces Analysis

    6 Cloud-Based Contact Center Market, by Component
    6.1 Introduction
    6.1.1 Component: Market Drivers
    6.1.2 Component: COVID-19 Impact
    6.2 Solutions
    6.2.1 Omnichannel Routing
    6.2.1.1 Digital Channels
    6.2.1.2 Interactive Voice Response
    6.2.1.3 Automatic Call Distributors
    6.2.1.4 Dialers
    6.2.1.5 Virtual Agents
    6.2.2 Workforce Engagement Management
    6.2.2.1 Workforce Optimization
    6.2.2.2 Call Recording and Quality Management
    6.2.3 Reporting and Analytics
    6.2.3.1 Historical and Customized Reports
    6.2.3.2 Speech Analytics
    6.2.3.3 Text Analytics
    6.2.4 Customer Engagement Management
    6.2.5 Other Solutions
    6.3 Services
    6.3.1 Consulting
    6.3.2 Implementation and Integration
    6.3.3 Training and Support and Maintenance

    7 Cloud-Based Contact Center Market, by Deployment Mode
    7.1 Introduction
    7.1.1 Deployment Mode: Market Drivers
    7.1.2 Deployment Mode: COVID-19 Impact
    7.2 Public Cloud
    7.3 Private Cloud

    8 Cloud-Based Contact Center Market, by Organization Size
    8.1 Introduction
    8.1.1 Organization Size: Market Drivers
    8.1.2 Organization Size: COVID-19 Impact
    8.2 Large Enterprises
    8.3 Small and Medium-Sized Enterprises

    9 Cloud-Based Contact Center Market, by Vertical
    9.1 Introduction
    9.1.1 Vertical: Market Drivers
    9.1.2 Vertical: COVID-19 Impact
    9.2 Banking, Financial Services, and Insurance
    9.3 Telecommunications
    9.4 It and Ites
    9.5 Government and Public Sector
    9.6 Retail and Consumer Goods
    9.7 Manufacturing
    9.8 Energy and Utilities
    9.9 Media and Entertainment
    9.10 Healthcare and Life Sciences
    9.11 Other Verticals

    10 Cloud-Based Contact Center Market, by Region

    11 Competitive Landscape
    11.1 Key Player Strategies
    11.2 Market Evaluation Framework
    11.3 Market Share Analysis
    11.4 Historical Revenue Analysis of Leading Players
    11.5 Company Evaluation Matrix
    11.5.1 Definitions and Methodology
    11.5.2 Stars
    11.5.3 Emerging Leaders
    11.5.4 Pervasive Players
    11.5.5 Participants
    11.6 Evaluation Matrix for Small and Medium-Sized Enterprises/Startups
    11.6.1 Definitions and Methodology
    11.6.2 Progressive Companies
    11.6.3 Responsive Companies
    11.6.4 Dynamic Companies
    11.6.5 Starting Blocks
    11.7 Competitive Scenario
    11.7.1 Product Launches
    11.7.2 Deals

    12 Company Profiles
    12.1 Introduction
    12.2 Key Players
    12.2.1 Nice
    12.2.2 Genesys
    12.2.3 Five9
    12.2.4 Vonage
    12.2.5 Talkdesk
    12.2.6 8X8
    12.2.7 Cisco
    12.2.8 Avaya
    12.2.9 Serenova
    12.2.10 Content Guru
    12.2.11 Alvaria
    12.2.12 Ringcentral
    12.2.13 Enghouse Interactive
    12.2.14 3Clogic
    12.2.15 Ameyo
    12.2.16 Twilio
    12.2.17 Vocalcom
    12.2.18 Evolve Ip
    12.3 Startup/Sme Profiles
    12.3.1 Pypestream
    12.3.2 Techsee
    12.3.3 Aircall
    12.3.4 Sentiment Machines
    12.3.5 Nubitel
    12.3.6 Justcall
    12.3.7 Dialer360
    12.3.8 Servetel
    12.3.9 Neodove
    12.3.10 Rulai

    13 Adjacent and Related Markets

    14 Appendix

    For more information about this report visit https://www.researchandmarkets.com/r/g0ugg8

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    Mon, 18 Jul 2022 05:49:00 -0500 en-US text/html https://finance.yahoo.com/news/global-cloud-based-contact-center-173000707.html
    Killexams : Cloud-Based Contact Center Market by Component, Deployment Mode, Organization Size, Industry and Region - Global Forecast to 2027

    Company Logo

    Global Cloud-based Contact Center Market

    Global Cloud-based Contact Center Market

    Dublin, July 20, 2022 (GLOBE NEWSWIRE) -- The "Cloud-Based Contact Center Market by Component (Solutions and Services), Deployment Mode (Public and Private Cloud), Organization Size, Industry (BFSI, Telecommunications, and Retail and Consumer Goods) and Region - Global Forecast to 2027" report has been added to ResearchAndMarkets.com's offering.

    The global cloud-based contact center market size is to grow from USD 17.1 billion in 2022 to USD 54.6 billion by 2027, at a Compound Annual Growth Rate (CAGR) of 26.1% during the forecast period.

    Cloud-based Contact Center is a comprehensive suite of tools, applications and cloud-hosted services for contact centers in large organizations that require multiple communications channels (including phone calls and messaging), sophisticated call routing, agent management and analytics. Cloud-based contact centers are a network-based service in which a provider owns and operates call center technology. Thereby providing its services remotely to businesses in a subscription model. Cloud-based contact centres are offering an innovative way to approach the pitfalls of your business.

    The BFSI segment is expected to have the largest market size during the forecast period

    The BFSI vertical collectively includes organizations that are into banking services, such as core banking, retail, investment, financial services (payment gateways, stock broking, and mutual funds), and insurance services (life and general insurance policies). The risk level in the BFSI vertical is always high, as enterprises in this vertical deal with critical financial data. The BFSI vertical is expected to provide substantial opportunities for the growth of the cloud-based contact center market, as it provides BFSI organizations the ability to mine customer data that includes transactions, customer activities across banking and financial services, websites, customer queries through multiple channels, and the deep knowledge of prioritized customer segments.

    Among regions, APAC holds the highest CAGR during the forecast period

    The market in the Asia Pacific is expected to grow at the highest CAGR during the forecast period. Asia Pacific is increasingly adopting the digitalization trend for several processes in organizations across various industries. Countries in this region are home to a large number of SMEs, and the need for huge investments associated with the deployment of on-premises solutions restricts SMEs from adopting advanced communication technologies.

    Therefore, there is a high demand for agile, scalable, and ""pay-per-usage"" cloud infrastructure in the region. Moreover, companies in the region continue to focus on improving their customer services to drive competitive differentiation and revenue growth. Rapid economic development, globalization, digitalization, and the increased adoption of cloud-based technologies are expected to drive the growth of the Cloud-based Contact Center market in the Asia Pacific region.

    Key subjects Covered:

    1 Introduction

    2 Research Methodology

    3 Executive Summary

    4 Premium Insights
    4.1 Attractive Opportunities in Cloud-Based Contact Center Market
    4.2 Market, by Vertical
    4.3 Market, by Region
    4.4 Market, by Solution and Vertical

    5 Market Overview and Industry Trends
    5.1 Introduction
    5.1.1 Drivers
    5.1.1.1 Rising Adoption of Smac Technologies
    5.1.1.2 Role of Social Media in Cloud-Based Contact Center Operations
    5.1.1.3 Benefits of Smac Technologies in Contact Centers
    5.1.1.4 Increasing Adoption of Cloud-Based Contact Centers Due to COVID-19
    5.1.1.5 Rising Number of Channels to Reach End-Customers
    5.1.1.6 Growing Need for Personalized and Streamlined Customer Interactions
    5.1.1.7 Faster Deployment, Scalability, and Flexibility of Cloud-Based Contact Centers
    5.1.1.8 Better Business Continuity with Cloud-Based Contact Centers
    5.1.2 Restraints
    5.1.2.1 Inadequate Network Bandwidth in Emerging Economies
    5.1.2.2 Cyber-Attacks Impacting Business Operations
    5.1.3 Opportunities
    5.1.3.1 Enhanced Customer Experience to Increase Cloud-Based Contact Center Adoption
    5.1.3.2 Need to Analyze Audio Conversations in Real-Time
    5.1.3.3 Shifting Focus of Enterprises on Work from Home Culture
    5.1.3.4 Implementation of Ai, Analytics, and Nlp Capabilities to Add Value to Existing Cloud-Based Contact Centers
    5.1.4 Challenges
    5.1.4.1 Privacy and Data Security Aspects
    5.1.4.2 Organizational, Technical, and Operational Difficulties while Moving Contact Centers in Cloud
    5.1.4.3 Integration of Mobility with Existing Capabilities
    5.2 COVID-19-Driven Market Dynamics
    5.2.1 Drivers and Opportunities
    5.2.2 Restraints and Challenges
    5.3 Cloud-Based Contact Center: Evolution
    5.4 Case Study Analysis
    5.4.1 Case Study 1: Banking, Financial Services, and Insurance
    5.4.2 Case Study 2: Retail
    5.4.3 Case Study 3: Healthcare
    5.4.4 Case Study 4: Telecommunications
    5.4.5 Case Study 5: Information Technology
    5.4.6 Case Study 6: Government
    5.4.7 Case Study 7: Media and Entertainment
    5.4.8 Case Study 8: Energy and Utilities
    5.4.9 Case Study 9: Manufacturing
    5.5 Cloud-Based Contact Center Market: Value Chain Analysis
    5.6 Market Ecosystem
    5.7 Market: COVID-19 Impact
    5.8 Trends and Disruptions Impacting Buyers
    5.9 Technology Analysis
    5.10 Pricing Analysis
    5.11 Patent Analysis
    5.12 Porter's Five Forces Analysis

    6 Cloud-Based Contact Center Market, by Component
    6.1 Introduction
    6.1.1 Component: Market Drivers
    6.1.2 Component: COVID-19 Impact
    6.2 Solutions
    6.2.1 Omnichannel Routing
    6.2.1.1 Digital Channels
    6.2.1.2 Interactive Voice Response
    6.2.1.3 Automatic Call Distributors
    6.2.1.4 Dialers
    6.2.1.5 Virtual Agents
    6.2.2 Workforce Engagement Management
    6.2.2.1 Workforce Optimization
    6.2.2.2 Call Recording and Quality Management
    6.2.3 Reporting and Analytics
    6.2.3.1 Historical and Customized Reports
    6.2.3.2 Speech Analytics
    6.2.3.3 Text Analytics
    6.2.4 Customer Engagement Management
    6.2.5 Other Solutions
    6.3 Services
    6.3.1 Consulting
    6.3.2 Implementation and Integration
    6.3.3 Training and Support and Maintenance

    7 Cloud-Based Contact Center Market, by Deployment Mode
    7.1 Introduction
    7.1.1 Deployment Mode: Market Drivers
    7.1.2 Deployment Mode: COVID-19 Impact
    7.2 Public Cloud
    7.3 Private Cloud

    8 Cloud-Based Contact Center Market, by Organization Size
    8.1 Introduction
    8.1.1 Organization Size: Market Drivers
    8.1.2 Organization Size: COVID-19 Impact
    8.2 Large Enterprises
    8.3 Small and Medium-Sized Enterprises

    9 Cloud-Based Contact Center Market, by Vertical
    9.1 Introduction
    9.1.1 Vertical: Market Drivers
    9.1.2 Vertical: COVID-19 Impact
    9.2 Banking, Financial Services, and Insurance
    9.3 Telecommunications
    9.4 It and Ites
    9.5 Government and Public Sector
    9.6 Retail and Consumer Goods
    9.7 Manufacturing
    9.8 Energy and Utilities
    9.9 Media and Entertainment
    9.10 Healthcare and Life Sciences
    9.11 Other Verticals

    10 Cloud-Based Contact Center Market, by Region

    11 Competitive Landscape
    11.1 Key Player Strategies
    11.2 Market Evaluation Framework
    11.3 Market Share Analysis
    11.4 Historical Revenue Analysis of Leading Players
    11.5 Company Evaluation Matrix
    11.5.1 Definitions and Methodology
    11.5.2 Stars
    11.5.3 Emerging Leaders
    11.5.4 Pervasive Players
    11.5.5 Participants
    11.6 Evaluation Matrix for Small and Medium-Sized Enterprises/Startups
    11.6.1 Definitions and Methodology
    11.6.2 Progressive Companies
    11.6.3 Responsive Companies
    11.6.4 Dynamic Companies
    11.6.5 Starting Blocks
    11.7 Competitive Scenario
    11.7.1 Product Launches
    11.7.2 Deals

    12 Company Profiles
    12.1 Introduction
    12.2 Key Players
    12.2.1 Nice
    12.2.2 Genesys
    12.2.3 Five9
    12.2.4 Vonage
    12.2.5 Talkdesk
    12.2.6 8X8
    12.2.7 Cisco
    12.2.8 Avaya
    12.2.9 Serenova
    12.2.10 Content Guru
    12.2.11 Alvaria
    12.2.12 Ringcentral
    12.2.13 Enghouse Interactive
    12.2.14 3Clogic
    12.2.15 Ameyo
    12.2.16 Twilio
    12.2.17 Vocalcom
    12.2.18 Evolve Ip
    12.3 Startup/Sme Profiles
    12.3.1 Pypestream
    12.3.2 Techsee
    12.3.3 Aircall
    12.3.4 Sentiment Machines
    12.3.5 Nubitel
    12.3.6 Justcall
    12.3.7 Dialer360
    12.3.8 Servetel
    12.3.9 Neodove
    12.3.10 Rulai

    13 Adjacent and Related Markets

    14 Appendix


    For more information about this report visit https://www.researchandmarkets.com/r/yksnw3

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    Tue, 19 Jul 2022 22:06:00 -0500 en-US text/html https://sports.yahoo.com/cloud-based-contact-center-market-100300004.html 3200-1 exam dump and training guide direct download
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