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Exam Code: SD0-401 Practice exam 2023 by Killexams.com team
SD0-401 Service Desk Foundation Qualification

Exam: SD0-401 Service Desk Foundation Qualification

Exam Details:
- Number of Questions: The exam consists of approximately 60 multiple-choice questions.
- Time: Candidates are given 60 minutes to complete the exam.

Course Outline:
The Service Desk Foundation Qualification course is designed to provide professionals with a solid foundation in service desk principles and best practices. The course covers the following topics:

1. Service Desk Overview
- Understanding the role and functions of a service desk
- Differentiating between service desk and help desk
- Service desk as a central point of contact for IT support
- Key performance indicators and metrics for service desk performance

2. Service Desk Processes and Procedures
- Incident management and resolution processes
- Problem management and root cause analysis
- Change management and request fulfillment
- Service level management and service desk reporting

3. Customer Service and Communication Skills
- Effective communication techniques for service desk interactions
- Active listening and empathy in customer interactions
- Managing difficult customer situations and resolving conflicts
- Service desk professionalism and customer satisfaction

4. Tools and Technologies
- Service desk software and ticketing systems
- Knowledge management systems and self-service portals
- Remote support tools and collaboration platforms
- Service desk reporting and performance monitoring tools

5. Service Desk Metrics and Continuous Improvement
- Key performance indicators (KPIs) for service desk measurement
- Service desk benchmarking and maturity models
- Using data and analytics for service desk improvement
- Implementing a culture of continuous improvement in the service desk

Exam Objectives:
The exam aims to assess candidates' understanding and proficiency in the following areas:

1. Knowledge of service desk functions, processes, and procedures
2. Competence in customer service and communication skills
3. Familiarity with service desk tools and technologies
4. Understanding of service desk metrics and performance measurement
5. Awareness of continuous improvement principles for the service desk

Exam Syllabus:
The exam syllabus covers the following topics:

- Service Desk Overview
- Role and functions of a service desk
- Service desk vs. help desk
- Service desk as a central point of contact
- Service desk performance measurement

- Service Desk Processes and Procedures
- Incident management and resolution
- Problem management and root cause analysis
- Change management and request fulfillment
- Service level management and reporting

- Customer Service and Communication Skills
- Effective communication techniques
- Active listening and empathy
- Managing difficult customer situations
- Service desk professionalism

- Tools and Technologies
- Service desk software and ticketing systems
- Knowledge management and self-service portals
- Remote support tools and collaboration platforms
- Reporting and performance monitoring tools

- Service Desk Metrics and Continuous Improvement
- Key performance indicators (KPIs)
- Service desk benchmarking and maturity models
- Data-driven improvement strategies
- Culture of continuous improvement

Candidates are expected to have a comprehensive understanding of these subjects to successfully pass the exam and demonstrate their proficiency in service desk foundations.
Service Desk Foundation Qualification
SDI Qualification candidate
Killexams : SDI Qualification candidate - BingNews https://killexams.com/pass4sure/exam-detail/SD0-401 Search results Killexams : SDI Qualification candidate - BingNews https://killexams.com/pass4sure/exam-detail/SD0-401 https://killexams.com/exam_list/SDI Killexams : These Republicans have met qualifications for the first GOP presidential debate

The first Republican presidential primary debate will feature 8 candidates on the stage, the Republican National Committee announced Tuesday.

The debate, which Fox News will host on Wednesday at 9 p.m. ET in Milwaukee, Wisconsin, will feature  North Dakota Governor Doug Burgum, former New Jersey Governor Chris Christie, Florida Governor Ron DeSantis, former UN Ambassador Nikki Haley, former Arkansas Governor Asa Hutchinson, former Vice President Mike Pence, Senator Tim Scott of South Carolina, and Vivek Ramaswamy, the RNC has confirmed.

To make the stage, candidates were required to reach 1% in three national polls, or 1% in two national polls and two state-specific polls from the early voting states of Iowa, New Hampshire, South Carolina and Nevada.

Additionally, to reach the debate stage, candidates were required to have 40,000 unique donors to their campaign committee (or exploratory committee), with "at least 200 unique donors per state or territory in 20+ states and/or territories," according to the RNC criteria.

THE STAGE IS SET FOR THE GOP DEBATE! SIGN UP NOW TO WATCH LIVE ON FOXNEWS.COM

Here's which candidates have met certain RNC requirements for the first Republican presidential debate. (Fox News )

The candidates were also required to sign a pledge agreeing to support the eventual Republican presidential nominee; agreeing not to participate in any non-RNC-sanctioned debates for the rest of the 2024 election cycle; and agreeing to data-sharing with the national party committee, the RNC noted last month.

Former President Donald Trump has refused to sign such a pledge, despite meeting the rest of the debate criteria.

REPUBLICAN PARTY RELEASES REQUIREMENTS FOR PRESIDENTIAL CANDIDATES HOPING TO MAKE FIRST 2024 PRIMARY DEBATE

From left to right: Former Arkansas Gov. Asa Hutchinson, North Dakota Gov. Doug Burgum, entrepreneur Vivek Ramaswamy, former New Jersey Gov. Chris Christie, and former Vice President Mike Pence. (Scott Olson, Michael M. Santiago, Mario Tama, Ting Shen/Bloomberg via Getty Images)

CLICK HERE TO GET THE FOX NEWS APP

The first presidential debate of the 2024 election cycle will air on Fox News, and Rumble is the online live-streaming partner. Young America’s Foundation is also a partner in the first debate.

Fox News' Paul Steinhauser and Brandon Gillespie contributed to this report.

Wed, 16 Aug 2023 14:04:00 -0500 Fox News en text/html https://www.foxnews.com/politics/republicans-met-qualifications-first-gop-presidential-debate
Killexams : The Lineup for the First Republican Presidential Debate

Eight candidates have qualified for the first Republican presidential debate in Milwaukee on Wednesday, the Republican National Committee announced on Monday night. Former President Donald J. Trump, the clear front-runner in polling, won’t be there. Instead, he has recorded an interview with Tucker Carlson that is expected to post at the same time as the debate.

To participate in the debate, each candidate had to satisfy fund-raising and polling criteria set by the R.N.C. They each needed 40,000 campaign donors, including at least 200 donors from 20 states. And they needed support from 1 percent of Republican voters in three national polls, or in two national polls and two polls in the early primary states.

Candidates had until 9 p.m. on Monday to meet these requirements. Those who did also had to sign a pledge to follow several R.N.C. guidelines, including a promise to support the eventual Republican nominee. Mr. Trump, though he easily surpassed the fund-raising and polling thresholds, refused to sign.

Who qualified and who did not

Met goal according to a New York Times analysis

Met financial goal according to the campaign

The other candidates who have met the money and polling goals have signed the pledge, though many previously expressed uncertainty about it.

For several candidates, the threshold of 40,000 individual donors proved particularly challenging. Former Vice President Mike Pence has consistently polled above the required 1 percent nationally, but at the end of June he had yet to reach even half of the required number of donors. But on Aug. 7, Mr. Pence’s campaign said that he had fulfilled the donor thresholds to qualify for the debate.

Some candidates, like Gov. Doug Burgum of North Dakota and Vivek Ramaswamy, an entrepreneur, offered financial incentives to donors to try to reach their goals. After offering donors $20 gift cards for $1 donations, Mr. Burgum said on July 19 that he had hit the donor requirement for the debate. Candidates’ financial reports for July and August will not be filed with the Federal Election Commission until this fall, after the first scheduled debate.

Mr. Trump eclipsed all the other candidates by a wide margin in his number of campaign donors in the first half of the year. His fund-raising surged after each of his first two indictments.

Total individual donors to each campaign

Source: Federal Election Commission

Notes: Data is as of June 30. The number of unique donors is approximate.

The R.N.C.’s polling requirements have left some room for ambiguity. The committee published standards that polls had to meet, but it has generally refused to confirm which surveys count.

Three candidates all fell short, according to the R.N.C.: Perry Johnson, a businessman who previously tried to run for governor of Michigan; Mayor Francis X. Suarez of Miami; and Larry Elder, a talk-show host who once ran for governor of California. The candidates themselves claimed to have qualified for the debate. Mr. Johnson said in a statement on Tuesday that the R.N.C. disqualified him “based on flawed and biased polling assessments.”

Methodology

To estimate whether candidates have met the donor requirements for debate qualification, The New York Times analyzed campaign finance reports filed to the Federal Election Commission. These reports cover the period from the beginning of this year through June 30. Data includes individual donations reported by campaigns to the commission as well as those made through WinRed, an online fund-raising platform that processes donations for Republican candidates. The Times calculated the approximate number of individual donors based on the name and ZIP code of the donors. Mr. Burgum and Mr. Christie announced in July that they had met the financial requirements to participate in the debate. Mr. Suarez said on Aug. 7 that he had reached the donor threshold. Mr. Pence said on Aug. 7 that he had qualified for the debate. Former Gov. Asa Hutchinson of Arkansas said he qualified on Aug. 20, and Mr. Elder confirmed to The Times on Aug. 21 that he had met the donor requirements. Mr. Johnson said in a statement on Aug. 22 that he had met the donor requirements and that he disagreed with the R.N.C.’s assessment that he had not met the polling threshold. Will Hurd, a former Texas congressman, released a similar statement, also on Aug. 22. The Times has been unable to confirm the number of online donations made via the WinRed platform for Gov. Ron DeSantis of Florida, though a spokesman said that he had met the requirements.

To estimate whether candidates have met the polling requirements, The Times analyzed Republican primary polls collected by FiveThirtyEight. The R.N.C. has not shared a full list of qualifying polls. The Times included the following surveys that appear to have met the R.N.C. criteria: weekly Morning Consult surveys, a Times/Siena College poll, and one poll each from JMC Analytics, Kaplan Strategies and Rasmussen Reports. In the analysis of state polls, The Times included two polls, of Iowa and South Carolina, conducted by Beacon Research for Fox Business, and one of New Hampshire by the University of New Hampshire.

Tue, 01 Aug 2023 13:55:00 -0500 en text/html https://www.nytimes.com/interactive/2023/08/01/us/elections/republican-debate-qualifications.html
Killexams : Seven Republicans made the August debate — but the stage is far from set

The August Republican debate is the first big chance for Donald Trump to face his rivals — if he decides to show up.

Trump and six of his rivals have already met the qualifications to make the stage. How many more will join them — and whether so many candidates will qualify that the Republican National Committee will need to hold two debates to accommodate them all is still up in the air.

A spokesperson for the party committee did not respond to questions about what, exactly, would trigger a second night of debates, which the party raised as a possibility in its rules. But there is some precedent: In 2016, some low-polling Republican hopefuls were relegated to a so-called “kiddie table” debate that took place before the main show. And in 2020, Democrats randomly divided up their 20-person field for their first debate over two nights.

The candidates who’ve already cleared the polling and fundraising thresholds to make it, according to POLITICO’s tracking: Trump, Ron DeSantis, Vivek Ramaswamy, Nikki Haley, Tim Scott, Chris Christie and Doug Burgum.

But there are a couple of potential X-factors that could still scramble the first GOP cage match: Trump has mused publicly about no-showing the event, wary of giving lower-polling candidates a chance to take a shot at the frontrunner. And Christie, Trump’s most prominent critic in the field, has said he will sign a conditional RNC pledge to support the eventual nominee, all while also swearing he wouldn’t vote for Trump again. If the stage is split, it isn’t clear which candidates would even face off.

Behind those seven are former Mike Pence and former Asa Hutchinson — who have already met the polling bar but need more donors to their campaigns.

POLITICO has been closely parsing the RNC’s debate rules, and we’ve broken down the candidates who haven’t yet made the cut, from most to least likely to get there.

Book your tickets

Pence has the clearest shot to the debate stage out of all the candidates who haven’t yet scored an invite to Milwaukee in August. As Trump’s former vice president, he has already cleared the polling hurdle. But what is holding him back — at least for now — is hitting that all-important donor threshold.

His team declined to share how many people have given to his campaign, and on the trail he has worked in a plea asking supporters to kick in as little as a dollar to get him on stage.

But in exact interviews, Pence has expressed confidence that he’ll be there next month — and tweaked some of the rest of the field’s more outlandish methods for attracting donors.

“Having 40,000 individual donors, we’re literally working around the clock. Got about a month to go, I’m confident that we’ll be there,” he said in an interview with CNN over the weekend. “We’re not offering kickbacks, we’re not offering gift cards, we’re not even offering soccer tickets.”

It appears to be working. Over the weekend, his campaign said he got 2,000 donors in one day.

Speaking of gift cards: North Dakota Gov. Doug Burgum. The one-time software exec qualified on Tuesday after he hit the polling threshold, and he hit the donor threshold in an unusual way: Promising those who gave his campaign a buck a $20 gift card in return.

Call your friends

Hutchinson is closer to the debate stage than one might think — but he could use some help from his friends.

Hutchinson has cleared the polling threshold, according to POLITICO’s analysis — he has 1 percent in a pair of Fox Business polls in Iowa and South Carolina; 1 percent in a Morning Consult national survey and 1 percent in a national poll from the Louisiana-based JMC Analytics and Polling.

But the donor threshold remains a significant hurdle for the former governor. His campaign told POLITICO this week that he had roughly 10,000 donors to his campaign, about one quarter of the way there. And while the campaign argues he is picking up momentum — he received 6,200 unique donors this month alone — it is a race against the clock.

Candidates must provide proof to the RNC that they’ve hit the donor threshold 48 hours prior to the first debate.

Keep your calendar open

Miami Mayor Francis Suarez and former Rep. Will Hurd of Texas have a glimmer of hope when it comes to earning an invitation: Each has scored 1 percent in early-state surveys, though they still need three more polls before meeting that threshold.

Neither man has met the donor threshold, either, though SOS America PAC, a super PAC supporting Suarez’s campaign, is heavily investing in getting him on the stage.

The outside group has launched a sweepstakes, promising to pay one year of college tuition, up to $15,000, for a donation to Suarez’s campaign. SOS America PAC is also giving away American flags and a book written by conservative talk-radio host Mark Levin to Suarez donors, according to fundraising emails received by POLITICO reporters.

Hope there’s room in the audience

For the bottom tier of declared candidates, their problems go beyond earning 1 percent in a handful of polls between now and the Aug. 21 deadline. They have to be included in the polls as options in the first place.

Unfortunately for Ryan Binkley, Larry Elder and Perry Johnson, most pollsters haven’t given respondents the option of choosing them. In the eight polls POLITICO has classified as likely to be acceptable to the RNC, Binkley has never been a named option, while Elder was only included in two of the surveys and Johnson in one. Each time, Elder and Johnson did not reach the 1-percent mark.

None of the three has met the donor threshold, either. Though they are trying: Johnson, who is mostly self-funding his campaign, is promoting a concert featuring the country act Big & Rich next month in Iowa. The concert is free — for Johnson’s donors — according to the candidate’s website.

Adam Wren contributed to this report.

Wed, 26 Jul 2023 12:05:00 -0500 en text/html https://www.politico.com/news/2023/07/25/republican-august-debate-field-00108022 Killexams : Six Republican Candidates Appear To Have Qualified For The August Debate

And they’re off! Six Republican presidential candidates appear to have qualified for their party’s first primary debate on Aug. 23,1 thanks to a pair of polls from Beacon Research/Shaw & Company/Fox Business released on Sunday that measured the preferences of likely GOP voters in Iowa and South Carolina. Based on FiveThirtyEight’s analysis, the two surveys increased the number of total polls that can, according to the Republican National Committee’s guidelines, qualify a candidate for the stage to five.

Republican presidential candidates by whether and how they have qualified for the first primary debate, as of July 23, 2023

Candidate Polls Donors Both
Donald Trump
Ron DeSantis
Vivek Ramaswamy
Nikki Haley
Tim Scott
Chris Christie
Mike Pence
Doug Burgum
Asa Hutchinson
Francis Suarez
Will Hurd

For candidates deemed “major” by FiveThirtyEight.

To qualify for the debate, candidates must meet both the polling and donor thresholds established by the Republican National Committee. To meet the polling requirement, a candidate must reach 1 percent in at least three national polls, or 1 percent in two national polls and two polls from the first four states voting in the GOP primary, each coming from separate states, based on surveys that meet the RNC’s criteria for inclusion. To meet the donor requirement, a candidate must have at least 40,000 unique donors with at least 200 donors in at least 20 states and/or territories. Information released by campaigns is used to determine whether a candidate has hit the donor threshold. If a campaign reached 40,000 donors but did not say whether it had at least 200 donors in 20 states, we assumed that it had met the latter requirement as well.

Candidates who meet the polling and donor standards also will have to sign a pledge promising to support the eventual Republican presidential nominee to participate in the debate.

Source: Polls, News Reports

A quick refresher: To qualify for the debate, candidates have to meet two different campaign metrics for polling and campaign donors. First, they must earn 1 percent support in three national polls, or in two national polls and two polls from the first four states voting in the GOP primary, each coming from separate states, based on polls recognized by the RNC and conducted in July and August before the debate. Meanwhile, a candidate must also attain at least 40,000 unique donors, with at least 200 contributors from 20 or more states and/or territories.

There aren’t many surprises in terms of who has met these standards so far. Former President Donald Trump is polling around 50 percent in FiveThirtyEight’s national primary polling average and easily has enough donors. The same goes for Florida Gov. Ron DeSantis, who’s running in second place across most national and early state polls. Two South Carolinians, former U.N. Ambassador Nikki Haley and Sen. Tim Scott, have also made it. Tech entrepreneur Vivek Ramaswamy has built and maintained a support base, surpassing Haley and Scott in national polls and easily clearing the 40,000 donor mark. And former New Jersey Gov. Chris Christie has also attracted enough support and contributors to get his anti-Trump voice on stage. These six qualified candidates are all polling above 2 percent nationally; the only contender polling that well who hasn’t yet announced he’s met the donor threshold is former Vice President Mike Pence.

When the standards were announced, one particular requirement caught FiveThirtyEight’s attention. According to RNC guidelines, only polls that surveyed at least 800 registered likely Republican voters could count toward qualification — a large sample, especially this early in the cycle, when many pollsters are still surveying simply registered voters or even just adults. Given that high threshold, it’s not surprising that it took slightly more than three weeks out of the seven-and-a-half week qualifying period before enough eligible surveys had been released for any candidate to qualify. The five polls that count toward the first debate are two national surveys conducted by Morning Consult and three early state polls, the two from Fox Business of Iowa and South Carolina and one from the University of New Hampshire of New Hampshire released last week. The pivotal inclusion of Morning Consult’s polling — which has provided both qualifying national surveys — wasn’t a given because the pollster has been sampling “potential” GOP primary voters, which doesn’t necessarily equate to “likely.” But the RNC confirmed to Politico earlier this month that it counted Morning Consult’s surveys. As a result, the six qualifying candidates each have two national polls to their credit as well as one poll from two or more separate early voting states, allowing them to meet one of the RNC’s polling qualification paths.

The other GOP candidates have until just before the Aug. 23 debate to meet the requirements, and at least a couple more have a decent chance of making it. Among the five candidates deemed “major” by FiveThirtyEight’s criteria who haven’t yet qualified, Pence clearly stands out: He has at least 1 percent support in all five surveys, but is still working toward 40,000 donors. North Dakota Gov. Doug Burgum garnered at least 1 percent in polls of Iowa and New Hampshire, but has yet to do the same in any qualifying national polls. Still, he’s met the donor threshold, thanks in part to a scheme in which his campaign gave a $20 gift card to any donor who contributed at least $1.

Three other candidates also have attained at least one qualifying poll, although they may struggle to reach the donor threshold. Former Arkansas Gov. Asa Hutchinson is now just one national poll away from having enough qualifying surveys — he’s garnered at least 1 percent in one nationwide survey and one poll each of Iowa and South Carolina — but he said earlier this month that he had only 5,000 donors. Former Texas Rep. Will Hurd, meanwhile, reached 1 percent in the UNH poll, but last week he revealed he was only about one-fifth of the way to 40,000 donors. Lastly, Miami Mayor Francis Suarez hit 1 percent in Fox Business’s Iowa poll, but there’s been no word on how close he is to 40,000 donors.

But even though candidates have now qualified for the debate, it’s uncertain if all of them will be on stage come August. Trump, in particular, has threatened to skip the debate to avoid giving his primary opponents a closely watched chance to attack him, although some personalities on Fox News — the first debate’s broadcaster — have publicly urged Trump to take part. Some contenders could also balk at another requirement the RNC has for debate participation: Candidates who meet the polling and donor thresholds also must sign a pledge that they’ll support the eventual Republican nominee for president. Trump hasn’t committed to signing it; Christie and Hutchinson have criticized the requirement; and Hurd has said he won’t sign it.

With about a month to go until the first primary debate, we know that at least some Republicans will be on stage in Milwaukee. But exactly who and how many remain to be seen.

Sun, 23 Jul 2023 12:00:00 -0500 en-US text/html https://fivethirtyeight.com/features/republican-august-debate-qualifications/
Killexams : Rajasthan Police Constable Age Limit 2023: Qualification, Physical Eligibility No result found, try new keyword!Apart from the Rajasthan Police Constable age limit and minimum qualification, candidates need not be required to have any previous work experience in order to be eligible for the post. Thu, 10 Aug 2023 05:36:00 -0500 https://www.jagranjosh.com/articles/rajasthan-police-constable-eligibility-1691668964-1 Killexams : Public Defender claims Escambia County judge candidate misrepresented his qualifications No result found, try new keyword!As the primary election gets closer, the Public Defender's Office claims a candidate for Escambia County judge is misrepresenting some of his qualifications for the job. Public Defender Bruce ... Thu, 11 Aug 2022 10:36:00 -0500 en-us text/html https://www.msn.com/ Killexams : Leadership Awards

Student Leadership Programs is proud to coordinate the University of Dayton Student Leadership Awards, recognizing the accomplishments and contributions of undergraduate students, recognized student organizations, and advisers. 

The following awards may have more than one recipient each year. They may also remain unawarded if the Selection Committee determines that no suitable candidates have completed the application process.

Undergraduate Leadership Awards

Candidates must be undergraduate students in good standing with the University.


Qualifications: Candidates must be in their first or second year at the University of Dayton.

Description: The nominee for this award has demonstrated a clear potential to enact leadership by developing meaningful relationships, demonstrating a vision for the common good, and exhibiting a commitment to social responsibility, through active engagement in the campus community during their first or second year at UD.

Demonstrated Competencies: Potential, Efficacy, Self-Understanding, Social Responsibility


Description: The nominee for this award reflects the values and bold life examples of Adèle de Batz de Trenquelléon and Marie Thérèse de Lamourous, the two women founders of the Marianist family, by exhibiting thoughtfulness, dependability, courage in the face of obstacles, and passion as they consider and pursue their vocation and life call as a leader.

Demonstrated Competencies: Resiliency, Empathy, Social Responsibility


Description: The nominee for this award consistently engages others in a manner that acknowledges their dignity and personhood. They practice leadership for the common good through their empowerment of others, their demeanor of caring and concern, and their ability to create or enhance a welcoming, familial atmosphere.

Demonstrated Competencies: Inclusion, Collaboration, Empowerment


Description: The nominee for this award displays exceptional dedication and commitment to their values. In their leadership, they engage the minds and hearts of others, challenging and supporting them to actively reflect on their own values.

Demonstrated Competencies: Personal Values, Group Development, Resiliency


Description: This award recognizes the outstanding contribution by a commuter student to the University of Dayton's campus or its surrounding community throughout their daily life. The nominee for this award has helped create a welcoming campus environment and has demonstrated a commitment to service and developmental growth of themselves and others while being a student at UD.

Demonstrated Competencies: Self-Understanding, Social Responsibility, Inclusion


Description: This award recognizes the outstanding contribution by an international student to the University of Dayton's campus or its surrounding community throughout their daily life. The nominee for this award has helped create a welcoming campus environment and has demonstrated a commitment to service and developmental growth of themselves and others while being a student at UD.

Demonstrated Competencies: Self-Understanding, Social Responsibility, Inclusion


Description: The nominee for this award strives in their own unique way to achieve a future community of leaders working for the common good of society. The candidate for this award must be an active member of the University of Dayton community through their leadership and involvement on campus.

Demonstrated Competencies: Efficacy, Creating Positive Change


Qualifications: All candidates must be students with one semester or less left at UD.

Description: The nominee for this award is a senior who has shown exceptional commitment to voluntary service in the local, national, or global community outside of the University. Special consideration is given to candidates who have displayed innovation in developing projects or sustained commitment to a significant community service experience during their tenure at UD.

Demonstrated Competencies: Social Responsibility, Creating Positive Change


Qualifications: All candidates must be students with one semester or less left at UD.

Description: The nominee for this award is a senior who has shown exceptional commitment to nonviolent activism and/or advocacy for social justice. Special consideration is given to candidates who have displayed innovation or sustained commitment to their work for the common good during their tenure at UD.

Demonstrated Competencies: Social Justice, Diversity, Inclusion


Qualifications: All candidates must be students with one semester or less left at UD.

Description: The nominee for this award is a senior who has made a distinctive mark through their positive contributions to UD and the community throughout their tenure. Special consideration is given to candidates who have displayed innovation in developing projects or responding to university or community issues/needs while exhibiting the University's vision of leadership for the common good.

Demonstrated Competencies: Social Responsibility, Vision, Creating Positive Change


Qualifications: All candidates must be students with a minimum GPA of 3.0 and one semester or less left at UD.

Description: The nominee for this award is a senior who has shown exceptional commitment to their academic and co-curricular activities. The candidate for this award must be an active member of the University of Dayton community through their academic studies, leadership and involvement on campus.

Demonstrated Competencies: Efficacy, Inclusion, Creating Positive Change


Qualifications: This award is given to a group or team of students who are not a part of a recognized student organization.

Description: The nominees for this award take courageous action to create change for the common good. The recipients’ actions and behaviors should demonstrate a project or initiative that has either been completed or is currently being undertaken that illustrates change-making behavior.

Demonstrated Competencies: Vision, Collaboration, Creating Change


Fraternity and Sorority Individual Awards

Qualifications: This award is given to one member of each council (CPC, IFC, MGC, and NPHC). 

Description: Think of individuals who live with the integrity and drive that inspires one to follow in their footsteps; an individual you are proud to claim is your brother/sister.


Qualifications: This award is given to one member of each council (CPC, IFC, MGC, and NPHC).

Description: This award is given to members who have taken a proactive step forward with their leadership positions in the past year. They have worked for the betterment of Fraternity and Sorority Life at UD and for the UD community as a whole.


Qualifications: This award is given to one member of each council (CPC, IFC, MGC, and NPHC).

Description: This award is meant for a newly recruited member who has shown great effort in moving their chapter in a positive future direction.


Franco Patiño was a beloved member of the  Fraternity and Sorority Community. He was a leader in the Alpha Nu chapter of Alpha Psi Lambda National, Inc.  and served as the first-ever Treasurer of the Multicultural Greek Council, among so many other organizations on the University of Dayton campus. 

Franco was charismatic and joyful, as well as extremely intentional and cared for the wellbeing of others. He knew the impact he wanted to make on the world and how he could use his degree to make life more accessible to marginalized communities, including people with physical disabilities.

Named in his honor, the Franco Patiño Social Change Award is given to one member of the Fraternity and Sorority Community who embodies Franco’s passion for the FSL community. This person serves to show the world the good work that Fraternity and Sorority members do and to disprove negative stereotypes about Fraternity and Sorority membership. They strive to make positive changes in the world around them in the areas of health and safety, diversity, equity, and inclusion, and service and philanthropy.


Recognized Student Organization Awards

Nominated organizations must be recognized by the Center for Student Involvement.  Organizations must be in good standing with the University and the Center for Student Involvement during the current academic year.


Qualifications: Organizations must be in their first or second year at University of Dayton.

Description: The organization nominated for this award exemplifies leadership for the common good through service, academic excellence, and/or active engagement in the campus community during their first or second year at UD.

Demonstrated Competencies: Potential, Efficacy, Vision


Description: The student organization nominated for this award works across boundaries (of thought, characteristics, etc.) to increase unity of purpose and a commitment to socially just leadership. They should display both deep respect for human differences and a powerful desire to learn and grow from those differences. Their work promotes positive transformation within the community.

Demonstrated Competencies: Inclusion, Social Justice, Creating Positive Change


Description: The student organization nominated for this award strives in its own unique way to achieve a future community of leaders working for the common good of society.

Demonstrated Competencies: Vision, Efficacy, Creating Positive Change, Reflection and Application


Description: The student organization nominated for this award is one whose behavior embraces civic responsibility and service to the community on a local, regional, national or global level. This award is presented to a student organization that has demonstrated exceptional motivation, innovation, and involvement in community service. This group has given of their time, talent, and efforts to contribute to the common good without regard for personal gain, while exhibiting commitment to the causes, concerns, events or needs at hand. This award is presented in hopes that the recipient's exceptional service may inspire and motivate others to participate in community service.

Demonstrated Competencies: Social Responsibility, Social Justice, Creating Positive Change


Description: The organization nominated for this award not only does service and/or social justice advocacy to promote the common good, but is also intentional about reflecting on the service they have completed and the social justice issues they address. Nominated organizations may creatively promote reflection through group discussion times, retreats, reflection nights, encouraging members to journal or take quiet time to process service experiences, or they may even do these things for a larger audience than just the members of the organization. Their reflection should exemplify how to move beyond community service and into service-learning.

Demonstrated Competencies: Social Justice, Reflection and Application


Qualifications: The nominated event must have occurred between February of the previous academic year and February of the current academic year.

Description: The student organization nominated for this award has hosted an event that has made a significant impact on the organization and the community. The event demonstrated innovation, creativity, inclusivity, and leadership from the organization and this award is presented in hopes that the event and its host will serve as a model for future student planned events. 

Demonstrated Competencies: Efficacy, Vision, Action


Description: The organization nominated for this award has shown exceptional commitment to their mission through their academic, membership, leadership development or other activities. Nominated organizations for this award must have an active role in the University of Dayton community through their academic studies, leadership or involvement on campus.

Demonstrated Competencies: Social Responsibility, Empowerment, Vision, Action, Efficacy


Sun, 12 Jun 2022 10:40:00 -0500 en text/html https://udayton.edu/studev/leadership/involvement/leadership/awards/index.php
Killexams : Objection filed to Mayor-President candidate's qualification

A Lafayette resident has filed an objection to the qualifications of one candidate for Lafayette's Mayor-President post.

Priscilla Gonzalez qualified to run for the post last week. The petition was filed today in 15th Judicial District Court. It alleges that Gonzalez does not meet residency requirements, which require a candidate to have lived in the area of representation for at least a year prior to qualifying.

Also running for the post are Monique Blanco Boulet, incumbent Mayor-President Josh Guillory and Jan Swift.

The petition alleges that Gonzalez has never filed a tax return in Louisiana, that she drives a car registered in Texas, and that she just registered to vote in Louisiana the day she qualified - which was last week.

If you want to read the petition, scroll down.

Gonzalez told us that she moved to Lafayette in November 2020 to take care of family, and decided to stay. She said she's paid her taxes except for her state taxes, which she has filed extensions for. She said she is up to date on her federal taxes.

She says the challenge is a waste of taxpayer dollars and time, which would be better spent registering people to vote or getting people to the polls. Gonzalez said that she's received threats via telephone and on her social media campaign page.

She also spoke to The Current about the challenge, and told them she is “up for the challenge.”

“They can bring anything they want against me. They just don’t know my history,” she told The Current. “They don’t know I actually sue people for a living.

“I have a case in federal court right now, and there’s nothing more that I love than going to court. … This is fun for me. This is my extracurricular activity,” Gonzalez adds, explaining that she works on a contract basis for personal injury lawyers and people who have been wrongfully terminated. Gonzalez, who has a degree in political science, says she did coursework to become a paralegal but did not complete the certification process. She is not an attorney, the Current reports. Read their whole story here.

We pulled a copy of her lawsuit; it was filed in the Southern District of Texas in November 2022. It accuses the Corpus Christi law firm where she worked for nine years of discriminating against her because she is Hispanic and firing her without cause. The case is set for trial in March 2024, records show.

Our media partners at The Advocate posted a profile of Gonzalez this week. You can read it here. In it, they report that Gonzalez ran for mayor of Corpus Christi in 2020, and that she registered to vote in Lafayette the day she qualified.

Lafayette Parish Clerk of Court Louis Perret told The Advocate that, when Gonzalez first arrived at the courthouse to qualify as a candidate, she was not registered to vote in Louisiana and did not have a valid Louisiana driver’s license.

Gonzalez confirmed that information to the newspaper, and told them she obtained a Louisiana driver’s license and registered to voter and returned to Perret’s office to qualify.

Here's the petition challenging the candidacy:

Copyright 2023 Scripps Media, Inc. All rights reserved. This material may not be published, broadcast, rewritten, or redistributed.

Thu, 17 Aug 2023 04:47:00 -0500 en text/html https://www.katc.com/news/lafayette-parish/objection-filed-to-mayor-president-candidates-qualification Killexams : UPSSSC PET 2023 notification released, apply at upsssc.gov.in till Aug 30 No result found, try new keyword!Applicants belonging to the PwD category have to pay a fee of ₹25. UPSSSC PET 2023 educational qualification: Candidates can submit applications for the Preliminary Eligibility Test 2023 if they ... Tue, 01 Aug 2023 19:39:00 -0500 en-us text/html https://www.msn.com/ Killexams : Your résumé isn’t the only thing popular job sites evaluate

Troy George wanted to find a job as a manufacturing plant manager, so he went on several job sites including ZipRecruiter. But the site sent him notifications for secretarial jobs, janitorial positions and management roles at places with actual living plants.

“It was so ridiculous, it was almost comical,” said George, a 49-year-old from Toledo. “It was taking ‘plant’ at its two different meanings.”

For the past seven years, George has used a handful of recruiting websites regularly. After the pandemic spurred more flexibility on locations, George’s inbox flooded with job recommendations, many of which were irrelevant, he said. When he did find an interesting opening, he often didn’t hear back.

Job seekers like George say they’re increasingly struggling to find positions and cut through the hundreds of applications targeted at one job on popular sites like Indeed, ZipRecruiter and LinkedIn. Many are convinced that job-matching features powered by artificial intelligence on these sites don’t always work in their favor. In some instances, AI recommendation systems are using historical hiring information such as whom employers have typically messaged, liked and interviewed; their past searches; and the profiles they’ve clicked on to match or rank candidates — not just a candidate’s qualifications.

Companies have been using AI to scrub through resumes. Now, some have started using AI to assess your interview skills. (Video: Monica Rodman/The Washington Post)

Experts who study AI say the way candidates are matched may get more complicated as more-advanced AI is added. That could mean some applicants won’t get recommended as the best match for a job solely based on qualifications.

“It’s an area we’re very concerned with. If you’re denied access to jobs … it makes a big impact” on people’s livelihoods, Adriano Koshiyama, co-chief executive of AI governance, risk and compliance at software company Holistic AI, said in referring to job sites in general.

Kristin Randle, an IT project specialist in Sarasota, Fla., said she often felt she was getting buried in job site systems and was discouraged by the huge number of candidates she’d see applying for one job.

“It became so frustrating, I finally gave up,” she said, adding that she ultimately took a full-time job with an employer she’d previously contracted with.

LinkedIn, Indeed and ZipRecruiter had the most traffic among job sites in the United States in the first six months of this year, collectively attracting nearly 790 million visits, according to web analytics firm Similarweb. Their goal is to quickly match candidates with relevant job postings they’re qualified for or may not have previously considered. Similarly, they hope to reduce the time employers spend searching for and hiring workers.

The job sites say their AI matching systems aren’t always perfect. Although candidates won’t be disqualified or rejected based on an employer’s previous activity on the site, it could play into the AI recommendation.

“Someone might feel qualified, but based on past hiring trends, that person could not bubble up to be first,” said Scott Dobroski, Indeed’s career trends expert. “But that could also happen with the old model [of hiring] with just a human.”

ZipRecruiter’s AI bases its decisions on the billions of data points it has gathered from employers and job candidates over the past 13 years it’s been in operation. It mimics what employers of specific sizes and types have typically done on its site.

“The machine learning is based on human behavior,” said Jen Ringel, senior vice president of product at ZipRecruiter. “So it’s on us to do as much as we can to educate employers. But it is complicated.”

How job matching works

The sites’ algorithms factor in a candidate’s skills and experiences and, in some cases, jobs they’ve searched for, clicked on or applied for. Some sites’ algorithms identify best matches for employers based on previous searches, the type of candidates they usually seek more information from, and who previously did well. It’s unclear how much weight algorithms supply to skills and qualifications compared with behavior on the site.

“We’re trying to do as much as possible to eliminate as many of the steps of a pretty broken hiring process and get job seekers and employers talking quickly,” Ringel said.

But the potential for bias based on employers’ previous recruiting behavior is very real and sometimes hard to identify because it could be entangled with statistical correlations, said Manish Raghavan, assistant professor of information technology and computer science at the MIT Sloan School of Management. For example, AI could appear to be biased in matching mostly Harvard graduates to some jobs when those graduates may just have a higher likelihood to match certain requirements. Humans already struggle with implicit biases, often favoring people like themselves, and that could get replicated through AI.

“It’s very difficult to prevent that from happening,” Raghavan said, adding that most services are aware of the potential problems. “But there isn’t a universal solution.”

AI also has the potential to create rules based on historical patterns without anyone knowing what those rules are, making it difficult to fix, he added.

Sameer Maskey, adjunct associate professor of machine learning and AI at Columbia University, points to Amazon as an example of how AI could propel bias in hiring. In 2018, the tech giant junked its experimental AI recruiting tool because it favored men for technical jobs, as most previous technical hires were men, according to Reuters. It takes a concerted effort to ensure that training data isn’t already biased, he said. At the time, Amazon said its recruiters never used the tech for actual candidates.

(Amazon founder Jeff Bezos owns The Washington Post, and interim CEO Patty Stonesifer sits on Amazon’s board.)

“If you’re just blindly using historical data and not carefully looking into if bias has crept into your hiring system, then it just becomes a biased AI system,” Maskey said of hiring software. “Candidates are right to be worried.”

The platforms say they take steps to fight algorithmic bias. ZipRecruiter regularly retrains its systems with new data, giving more weight to current data, and scrubs for personally identifiable information like full names and gender, Ringel said. About 300 people work on AI and machine learning for Indeed’s matching, and its director of AI ethics focuses on this issue full time, it said.

Hired.com, a site heavily focused on sales and tech jobs, uses AI matching to help employers find candidates but not to match openings to job seekers. Hired said it demotes qualified candidates only if an employer’s activity suggests it’s not interested. Its system allows employers to hide candidates’ names and profile pictures, and is audited annually by Holistic AI, which technically assesses whether a company has mechanisms to prevent, detect and correct algorithmic bias and how effective they are.

“Every employer is benefiting from the overall training of our models,” said Dave Walters, chief technology officer at Hired. “Even if there were a small subset of our employer population that had some underlying bias in their searches, the overall model is getting trained across everybody’s data, which is preventing any significant shift.”

LinkedIn says it builds tools to promote equitable outcomes. In 2018, the company tweaked its recruiter search tool to better reflect the gender mix of candidates on each results page. Then last year, it debuted a feature that nudges recruiters to broaden their filters if less than 45 percent of the results are male or female.

Prepare for more AI

Job sites may soon add more-advanced technologies including generative AI, which could make the potential for bias more complicated to find and fix.

Indeed says that job matching is the future of hiring and that generative AI could help. The company partnered with Google to explore using the generative AI tool Bard for better matching and to help candidates understand what to prioritize on their profiles, Dobroski said. Ringel, of ZipRecruiter, sees a future where generative AI could be used to explain why the service recommends certain jobs, for interview prep or even to help label training data for its AI models. Both see it as a way to make writing résumés and job descriptions easier.

But advanced AI could also make it harder to understand why systems make the decisions they do.

“Many HR tech clients … use decently explainable algorithms,” said Koshiyama, of Holistic AI. “Three years from now, I’d be concerned about transparency.”

Job seekers should prepare to see AI in more areas of the hiring process, said Columbia’s Maskey, who is also CEO of AI company Fusemachines. And good training data and checks and balances for bias will become even more important.

“It will get to a point where if there were a thousand applicants, [the AI] might interview all 1,000 over Zoom,” he said. “Be ready for it.”

As for George, he says he’s had much more luck contacting people directly rather than relying on these job sites.

“There’s good and bad in them,” he said. “I won’t quit using them, but I won’t put all my chips on them either.”

Mon, 14 Aug 2023 06:57:00 -0500 Danielle Abril en text/html https://www.washingtonpost.com/technology/2023/08/03/job-search-sites-ai-hiring/
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