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HD0-200 HDI Qualified Help Desk Senior Analyst guide | http://babelouedstory.com/
HDI Support Center Analyst (HDISCA) training focuses on support center strategies for effective customer service, emphasizing problem-solving and trouble-shooting skills, contact handling procedures, incident management, communication skills, and an introduction to service management process.
Service and support analysts provide front line technical support and act as the primary point of contact for customers. It is vital that these IT service professionals provide the highest quality customer care to every customer on every contact. Through HDI's Support Center Analyst training, your team can learn the critical skills required to do so.
Unit 1: Role of the Support Center Analyst
Support Industry Evolution
The Role of the Analyst
The Value of the Analyst
The Future of Service and Support
Unit 2: Structural Framework of Service and Support
Understanding the Business
Structural Components Overview
Strategy
Services
Service Level Management
Standard Operating Procedures
Business Alignment
Unit 3: Service Management Processes
Best Practices for Service and Support
Incident Management
Request Fulfillment
Access Management
Security Management
Knowledge Management
Unit 4: Tools, Technology, and Service Delivery
Systems Thinking Approach
ITIL Support Tools and Technology
Support Delivery Methods
Social Media
Unit 5: Understanding Metrics
Systems Thinking - Applied to Metrics
Metrics
Dashboards
Quality Assurance
Unit 6: Communication Essentials
Communication Essentials
Active Listening
Voice Components
Effective Word Choices
Written Communication
Effective Cross-Cultural Communication
Unit 7: Troubleshooting & Incident Management
Troubleshooting and Problem-Solving
The Incident Management Process
Unit 8: Customer Management Skills
Challenging Customer Behaviors
Emotional Intelligence
Expressing Empathy
Managing Customer Behaviors
Unit 9: Personal & Professional Development
SWOT Assessment
Personal Development Skills Overview
Time Management
Stress Management
Managing Your Career
HDI Qualified Help Desk Senior Analyst HDI Qualified guide
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HDI
HD0-200
HDI Qualified Help Desk Senior Analyst
https://killexams.com/pass4sure/exam-detail/HD0-200 Answer: A, D Question: 103
What are two ways for an HDSA to help develop a supportive and friendly work environment?
(Choose 2)
A. Agree with everything everyone says.
B. Take exclusive responsibility for projects.
C. Participate in and encourage communication.
D. Demonstrate individual responsibility. Answer: C, D Question: 104
Which are two characteristics of active listeners? (Choose two)
A. They acknowledge the customer.
B. They restate/paraphrase to ensure understanding.
C. They understand that evidence and reasoning are critical.
D. They know the process for escalating a problem. Answer: A, B Question: 105
What is the best description of multi-tasking? (Choose 1)
A. Completing one job before starting the next one.
B. Starting tasks and handing them to subordinates to complete.
C. Delegating all responsibility along with all tasks.
D. Being capable of handling a variety of problems at the same time. Answer: D Question: 106
33
Which is a technique used in paraphrasing? (Choose 1)
A. Using synonyms.
B. Using parroting.
C. Using the passive voice.
D. Using complex sentence patterns. Answer: A Question: 107
What are three things to consider when determining new help desk equipment requirements?
(Choose three)
A. The expected call volume.
B. The budget available for new equipment.
C. The number of expected help desk personnel.
D. The functionality advertised with the most popular systems. Answer: A, B, C Question: 108
What is used to set customer expectations? (Choose 1)
A. Root cause processes.
B. Work flow procedures.
C. Service level agreements.
D. Standard operating procedures. Answer: C Question: 109
A cross-functional team _____. (Choose 1)
34
A. Utilises the resources of one team to cover for a shortage of resources in another team by
picking up the additional workload.
B. Exists when members of a project team allow scope creep to divert the efforts of the team.
C. Utilises individuals from multiple groups to maintain an all-round view of a project.
D. Exists when individuals from different groups lose sight of the specific objective because
they are focusing on their own objectives. Answer: C Question: 110
You think one of your help desk analysts is suffering from stress. Which two physical signs
best indicate the analyst is experiencing stress? (Choose two)
A. They have a pallid complexion.
B. They have a new wardrobe of clothes.
C. They often seem short of breath.
D. They bite their fingernails.
E. They seem tense and often have white knuckles. Answer: C, E Question: 111
Which situation is typically addressed by a system administrator? (Choose 1)
A. Network outages.
B. Quality monitoring corruption.
C. Poor database performance.
D. Restoration of system backup files. Answer: D Question: 112
A help desk analyst is on the phone with a customer and does not know the solution for the
problem. What is the best technique for them to use to disengage from the call? (Choose 1)
35
A. Permit me to check with some other members of my team, I will get back to you as soon as
I review this with them.
B. Allow me to check this further, I will call you at 10:00 with an update.
C. I have the information. I will get back to you as soon as possible.
D. Let me research this, I will call you back as soon as I have a resolution. Answer: B Question: 113
Which three facilitate success in any process change? (Choose three)
A. New processes.
B. Management direction.
C. Employee acceptance.
D. Clear objectives.
E. New technology. Answer: B, C, D Question: 114
A help desk analyst is on the phone with a customer and does not know the solution for the
problem. What is the best technique for them to use to disengage from the call? (Choose 1)
A. Allow me to check this further, I will call you at 10:00 with an update.
B. I have the information. I will get back to you as soon as possible.
C. Permit me to check with some other members of my team, I will get back to you as soon as I
review this with them.
D. Let me research this, I will call you back as soon as I have a resolution. Answer: A
36
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The Guide is a guidebook developed to facilitate faculty advancement based on the scholarship of engagement at Purdue University and beyond. Inside, you will learn about the evolution of engagement at Purdue and receive tips for framing your engagement narrative in your promotion documents. The Guide also includes a series of example vignettes that highlight engagement excellence at Purdue.
To track the utility and impact of the Guide on advancing the Scholarship of Engagement, the Office of Engagement may reach out to you in the future. Please contact us directly if you have any questions.
Mon, 08 Aug 2022 08:58:00 -0500en-UStext/htmlhttps://www.purdue.edu/engagement/scholarship-of-engagement/guide/The Ultimate Guide To Team Synergy
Image by bikeriderlondon / Shutterstock.com
The modern concept of synergy was proposed by chemists. They discovered that every time they separated atoms or molecules from a complex compound, the behavior of the separate parts could never explain the behavior of all of them interconnected. For example, the chemical behaviors of isolated hydrogen (H2) and isolated oxygen (O2) do not offer any kind of information about the chemical behavior of water (H2O). Chemist called this principles synergy, a form of collective transmutation that allowed for endless research and innovation in chemistry.
By the same token, Synergy is actually a systemic principle that explains how a team's collective performance is unpredictable based solely on its member’s individual performances. Therefore, a team’s collective performance can be either better or worse than the sum of its members’ individual performances. This introduces a level of risk that is widely overlooked by most authors and that holds the key to understanding organizational success versus organizational failure. This is why we must talk about positive synergy versus negative synergy and how to pursue the former while avoiding the latter.
Positive synergy vs. negative synergy
Going back to chemistry for just a moment, we know that if we add sulfur (S8) to a controlled environment already containing water (H2O), given the right temperature and pressure conditions we can turn said water into sulfuric acid (H2SO4). In other words, we can transform a life-giving substance, water, into a destructive one, sulfuric acid. This is a metaphor to show how positive synergy can be turned into negative synergy by adding the “wrong” element. In teamwork, the same can happen.
In this regard, introducing the “wrong” person into a team can have devastating effects on performance. Achieving and sustaining positive synergy is a very complex task, and it starts with hiring the right people. Of course, positive synergy depends also on good leadership and other ongoing people-management processes. However, anyone who has ever had real team leadership responsibilities knows that hiring the wrong person is far worse than not hiring the right person. Figuratively speaking, it is a lot more difficult to turn a piece of carbon into a diamond than to continue to mine for genuine diamonds. The question is, then, what should organizations do to achieve positive synergy?
The chemistry of teamwork
I have found that, just as the numbers of protons, neutrons, and electrons define the potential for chemical synergy, Let us explore each of these factors further.
Common interests. When people share common interests, they align their individual efforts toward the same goal. More specifically, they find personal affinities that help them work together, seek opportunities to leverage each other’s talents, and measure the results of their collective efforts with respect to their common goal.
Common values. When people share common values, they can forge strong, long-lasting alliances. More specifically, I have found that people who share the values of humility, honesty, trust, and discipline achieve the highest synergies.
Humility is the capacity to acknowledge one’s own truth. This allows every team member to have a clear image of the self and address all personal growth and professional development needs in a timely fashion.
Honesty is the capacity to share one’s own truth with others. This allows team members to know each other more closely, develop trust, help each other, and carry out team improvement initiatives with further reach.
Trust is the ability to focus on one’s task while letting others focus on theirs, thus optimizing efforts. Equally, trust also allows for team members to check up on each other to make sure all tasks remain aligned with the common goal. Likewise, trust leads naturally to loyalty and solidarity.
Discipline is the ability to continue to work toward a goal regardless of the circumstances. Discipline requires commitment, courage, resilience, and drive.
Complementary talents. When people have complementary talents, they can overcome adversity, stay focused, and achieve success more efficiently. In my professional opinion, every team’s ideal portfolio of talents is masterfully summarized in Dr. Ichak Adizes’s famous PAEI model. PAEI stands for Producer, Administrator, Entrepreneur, and Integrator. Not one person will have all four talents. Even the so-called Renaissance men or women, known for being multi-talented, will hardly be able to develop and apply all talents successfully within a team. Everyone needs help and teamwork is based on team members helping each other. Below, each talent in detail.
Producers focus on the end result and make sure the final product or service meets all customer or client expectations. Producers are ultimately responsible for quality facing the market so they will make sure all other team members understand the importance thereof.
Administrators focus on how the tasks are completed and make sure all other team members are in compliance with current policies, procedures, mandates, and guidelines. They are ultimately responsible for the overall sustainability, effectiveness, and efficiency of the organizational system.
Entrepreneurs focus on envisioning and creating the future. They are inspired and inspiring. They often come up with new ideas about products, services, and ways to do everyday task. They are essentially behind every major innovation and are ultimately responsible for helping organizations stay current, move forward, and introduce market- disruptive innovations.
Integrators focus on bringing people together and helping build personal and functional bridges among all team members. They are ultimately responsible for creating an organizational culture based on the vision and values shared by all team members.
When all the aforementioned factors are in synch, team synergy will most likely be positive. However, when they are out of synch, team synergy will most likely be negative. Consequently, in order to achieve positive synergy, organizational leaders must make sure their organization’s vision, values, and talent portfolio are aligned with each other and with market needs. Furthermore, organizational leaders must make sure their recruiting and leadership practices support such alignment.
What do you think?
Have you ever been part of a synergic relationship? Have you ever achieved positive synergy with your work team? What do the 11 laws of systems thinking have to do with seeking, achieving, and sustaining positive synergy? Have you ever experienced negative synergy? In your experience, what are the main obstacles to achieving positive synergy?
Luis E. Romero is an MIT-trained Economist, certified coach, professional speaker and published author. Follow him on Forbes, Twitter and LinkedIn, and visit his website here.
Also on Forbes:
Tue, 01 Dec 2015 01:50:00 -0600Luis E. Romeroentext/htmlhttps://www.forbes.com/sites/luisromero/2015/12/01/the-ultimate-guide-to-team-synergy/What Are the Criticisms of the Human Development Index (HDI)?
The Human Development Index (HDI) assigns numerical values to different countries as a measure of human prosperity. The system is designed to help determine strategies for improving living conditions for people around the world. However, some critics argue that these measures are flawed and do not create an accurate picture of prosperity.
Human Development Index (HDI) values are often influential in conjunction with gross domestic product (GDP) and can affect a nation's fiscal and public policy. These values are derived by measuring levels of education, standard of living, and life expectancy. Countries with higher scores on the index are said to be better developed than those with lower scores.
Key Takeaways
The Human Development Index (HDI) is a statistic the United Nations developed and compiled to measure various countries' levels of social and economic development.
The HDI is based on life expectancy at birth, educational expectancy and attainment, and gross national product per capita.
HDI values are influential and can affect the fiscal and public policy of a nation.
Critics argue that the HDI's measurements are flawed and do not create an accurate picture of prosperity.
How the Human Development Index (HDI) Is Valued
The HDI was developed by Pakistani economist Mahbub ul Haq and Indian Nobel laureate Amartya Sen and eventually launched in 1990. The goal was to measure development beyond just focusing on how much money people have. The HDI is calculated using longevity, health, education, and standard of living.
Longevity and health are assessed by life expectancy at birth.
Education is assessed by the mean years of schooling for adults and the expected years of schooling for children of school-entering age.
The scores for these indices are aggregated using the geometric mean of all three. This final number is the HDI value.
The HDI can be used to compare economic and social policies in different countries by looking at why two nations with the same GNI per capital might end up with different HDI scores.
Criticism of the Human Development Index (HDI)
Because the HDI simplifies human development and well-being down to three factors, there are limitations to what it can capture. Many criticisms of the index are based on these limitations.
Correlated Factors
Critics argue that the HDI assigns weights to certain factors that are equal tradeoffs when these measurements may not always be equally valuable. For example, countries could achieve the same HDI through different combinations of life expectancy and GNI per capita. This would imply that a person's life expectancy has an economic value.
The HDI also correlates factors that are more common in developed economies. For example, a higher level of education would tend to lead to higher GNI per capita. Critics argue that including two highly correlated values instead of choosing just one can be misleading.
Missing Factors
The HDI is calculated from only three factors of human well-being. It fails to take into account other measures of development and well-being such as inequality, poverty, security, and gender or ethnic disparities.
For example, a country could receive a high HDI score primarily because it has a high GNI per capita. But it might have achieved that high GNI by marginalizing certain genders or ethnic classes. Alternatively, a high GNI can be due to a small, highly wealthy percentage of the population, which would ignore that the majority of the population is still poor.
The HDI is only one way to measure human development and well-being. The full picture of well-being in a country depends on a variety of other factors as well. The Human Development Report Office for the United Nations Development Programme produces reports that consider a variety of other factors, including those that are region-specific.
Numerical Limitations
The values of the factors that make up the HDI are bound between 0 and 1. This means that certain countries that already have high GNIs, for example, have little room to Excellerate in terms of GNI score even if their GNI continues to grow and improve. This same parameter affects the logic of the life expectancy score.
Why Is the Human Development Index (HDI) Controversial?
The HDI is controversial because it is highly influential yet considered to be deeply flawed. The United Nations itself even admits that the HDI is not “a comprehensive measure of human development” and that the index is slow to reflect latest policy changes and improvements to the lives of a nation’s citizens.
What Are the Biggest Criticisms of the HDI?
The HDI was designed to measure development not just in terms of how much money people have but also in terms of education and length of life. Most criticisms stem from the choice of indicators or the way they are aggregated.
What Are the 4 Indicators of the Human Development Index (HDI)?
The HDI focuses on the following four factors: mean years of schooling, expected years of schooling, life expectancy at birth, and gross national income (GNI) per capita.
The Bottom Line
The weaknesses of the Human Development Index lead some critics to challenge its practicality for use in establishing foreign policy. As a measurement of human development and well-being, it does not fully capture all the factors that influence the prosperity of either a country as a whole or the individuals within it.
However, the HDI can be useful as one tool among many for assessing and improving social and economic policies within a country. It is designed to consider other factors besides wealth as a measure of human development, making it part of a multifaceted examination of global prosperity and emerging market nations.
Tue, 18 Aug 2020 08:34:00 -0500entext/htmlhttps://www.investopedia.com/ask/answers/042815/are-there-critics-human-development-index-hdi.aspWelcome Guide
Welcome to BleepingComputer, a free community where people like yourself come together to discuss and learn how to use their computers in an atmosphere that is both helpful and welcoming. With over 700,000 registered members asking and answering questions, BleepingComputer.com has become a vibrant and lively community of like-minded people. Now it is your turn to become part of this experience.
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Mon, 02 Dec 2019 04:18:00 -0600en-ustext/htmlhttps://www.bleepingcomputer.com/welcome-guide/Gift GuideNo result found, try new keyword!The Most Outlandish Items from Goop's Gift Guide, Including a $15K Vibrator and a $2,170 Margarita Clutch 10 Under-$50 Gifts for Teacher Appreciation Week That Are All Educator-Approved Celebrate ...Wed, 01 Jun 2022 13:19:00 -0500entext/htmlhttps://people.com/tag/gift-guide/A Snob's Guide to Cruising
At its best, cruising might just be the grandest way to travel—watery vistas, rousing breezes, the promise of parts (and ports) unknown, and the pleasure, of course, of seeing the world while having to unpack only once. And there have never been more and better ways to sail, and to more places, than now.
If you’re thinking of the Med for next summer, try it by small ship: The crowds of last summer are here to stay, and this is how to avoid them. Also, the vessels we recommend can anchor in charming little ports where the larger ones cannot venture, and are so sleek the locals won’t hate you for spoiling their view. If the excitement of approaching new and unfamiliar islands is what you’re after (isn’t that at least partly why Odysseus stayed away from home so long?), we know just the ships to take you stylishly around archipelagos in the Caribbean, Indonesia, South Pacific, and Seychelles (yes, it is possible to live on a different island each day). Travel to the poles is the ultimate frontier—and all the rage. We parse the options: Which ships are the best match for your interests, should you go first to the Arctic or the Antarctic, and what’s the difference, anyway? And listen up, all you secret sybarites: there’s a new crop of ultra-luxe vessels whose onboard coddling—think uniform butlers, state-of-the-art spas, celebrity chefs, formal dress dinners, and caviar by the pool—are reason enough to set sail (and proof, as T.S. Eliot once said, that the journey can be as important as the destination). Lastly, river cruising. It may have once had a staid reputation but it’s a beautiful and ancient pastime (think pharaohs on the Nile) and there are new and refurbished river ships on which to sail—on the Nile, of course, but also the Mekong, Ganges, Amazon, Danube, and Chobe, that wildlife-rich tributary of the mighty Zambezi.
There literally are no better ways to watch the world float by.
If Shackleton could only see how we sail in his footsteps these days...
SilverseaMon, 18 Dec 2023 00:02:00 -0600en-UStext/htmlhttps://www.townandcountrymag.com/leisure/travel-guide/a46078620/best-luxury-cruises-guide/Tax-Efficient Investing: A Beginner's Guide
Every investment has costs. You may have expenses, such as commissions, fees, administrative costs, and taxes, on top of your original investment amount. Taxes, though, can sting the most out of all the expenses, taking the biggest bite out of your returns. But don't fret, because there is good news. Tax-efficient investing can minimize your tax burden and maximize your bottom line—whether you want to save for retirement or generate cash.
Key Takeaways
Taxes can be one of the biggest expenses and take the biggest bite out of the returns on your investments.
Tax-efficient investing becomes more important when your tax bracket is higher.
Investments that are tax-efficient should be made in taxable accounts.
Investments that aren't tax-efficient are better off in tax-deferred or tax-exempt accounts.
Tax-advantaged accounts like IRAs and 401(k)s have annual contribution limits.
Why Is Tax-Efficient Investing Important?
Investment selection and asset allocation are the most important factors that affect investment returns. But also, minimizing the amount of taxes you pay can have a significant effect and long-term impact on returns.
There are two reasons for this:
You lose the money you pay in taxes.
You lose the growth that money could have generated if it were still invested.
Your after-tax returns matter more than your pre-tax returns. After all, it's those after-tax dollars that you'll spend now and in retirement. If you want to maximize your returns and keep more of your money, tax-efficient investing is a must.
Investopedia's Tax Savings Guide can help you maximize your tax credits, deductions, and savings. Order yours today.
Types of Investment Accounts
Tax-efficient investing involves choosing the right investments and the right accounts to hold those investments. There are two main types of investment accounts: Taxable accounts and tax-advantaged accounts.
There are advantages and disadvantages to each kind of account. Both account types are important parts of creating an investment strategy. We've highlighted some of the key characteristics about both below.
Taxable Accounts
Taxable accounts don’t have any tax benefits. One example of this kind of account is a brokerage account.
Although there may be no benefits related to taxation, there is a trade-off. They offer fewer restrictions and more flexibility than tax-advantaged accounts such as individual retirement accounts (IRAs) and 401(k)s. Unlike an IRA or a 401(k), you can withdraw your money at any time, for any reason, with no tax or penalty from a brokerage account.
How the returns from these accounts are taxed depends on how long you have held an asset when you choose to sell it. So:
If you hold investments in the account for over a year, you'll pay the more favorable long-term capital gains rate of 0%, 15%, or 20%, depending on your tax bracket.
If you hold investments in the account for a year or less, they will be subject to short-term capital gains. This is the same as your ordinary income tax bracket.
Tax-Advantaged Accounts
Tax-advantaged accounts are generally either tax-deferred or tax-exempt. Tax-deferred accounts, such as traditional IRAs and 401(k) plans, provide an upfront tax break. You may be able to deduct your contributions to these plans, which provides an immediate tax benefit. You pay taxes when you withdraw your money in retirement, which means the tax is deferred.
Tax-exempt accounts, including Roth IRAs and Roth 401(k)s, work differently. Contributions to these plans are made with after-tax dollars, so you don't receive the same upfront tax break that you do with traditional IRAs and 401(k)s. However, your investments grow tax-free and qualified withdrawals in retirement are tax-free as well. That's why these accounts are considered tax-exempt.
The trade-off for the tax benefits of these accounts is the restrictions that come with when and how you can withdraw money from them. In most circumstances, if you are below retirement age when you make withdrawals, you will have to pay taxes and/or penalties.
Tax-Efficient Investing Strategies
Tax-advantaged accounts like IRAs and 401(k)s have annual contribution limits. In 2023, you can contribute a total of $6,500 to your IRAs, or $7,500 if you're age 50 or older (because of a $1,000 catch-up contribution.) In 2024, the regular contribution limit increases to $7,000. The catch-up limit is still $1,000, so you can contribute a total of $8,000 if you are age 50 or older.
With 401(k)s, you can contribute up to $22,500 in 2023, or $30,000 with the catch-up contribution. The combined employee/employer contribution can't exceed $66,000 for 2023. This increases to $73,500 with the catch-up contribution.
In 2024, you can contribute up to $23,000 or $30,500 with the catch-up contribution. The combined employee/employer contribution can't exceed $69,000 for 2024. This increases to $76,500 with the catch-up contribution.
Because of the tax benefits, it would be ideal if you could hold all your investments in tax-advantaged accounts like IRAs and 401(k)s. But due to the annual contribution limits—and the lack of flexibility (non-qualified withdrawals trigger taxes and penalties)—that's not practical for every investor.
A good way to maximize tax efficiency is to put your investments in the right account. In general, investments that lose less of their returns to taxes are better suited for taxable accounts. Conversely, investments that tend to lose more of their returns to taxes are good candidates for tax-advantaged accounts.
Investments that distribute high levels of short-term capital gains are better off in a tax-advantaged account.
Tax-Efficient Investments
Most investors know that if you sell an investment, you may owe taxes on any gains. But you could also be on the hook if your investment distributes its earnings as capital gains or dividends regardless of whether you sell the investment or not.
By nature, some investments are more tax-efficient than others. Among stock funds, for example, tax-managed funds and exchange traded funds (ETFs) tend to be more tax-efficient because they trigger fewer capital gains. Actively managed funds, on the other hand, tend to buy and sell securities more often, so they have the potential to generate more capital gains distributions (and more taxes for you).
Bonds are another example. Municipal bonds are very tax-efficient because the interest income isn't taxable at the federal level and it's often tax-exempt at the state and local level, too. Munis are sometimes called triple-free because of this. These bonds are good candidates for taxable accounts because they're already tax efficient.
Treasury bonds and Series I bonds (savings bonds) are also tax-efficient because they're exempt from state and local income taxes. But corporate bonds don't have any tax-free provisions, and, as such, are better off in tax-advantaged accounts.
Here's a rundown of where tax-conscious investors might put their money:
Taxable Accounts (e.g., brokerage accounts)
Tax-Advantaged Accounts (e.g., IRAs and 401(k)s)
Individual stocks you plan to hold for at least a year
Individual stocks you plan to hold for less than a year
Many investors have both taxable and tax-advantaged accounts so they can enjoy the benefits each account type offers. Of course, if all your investment money is in just one type of account, be sure to focus on investment selection and asset allocation.
What Does Tax Efficient Investing Mean?
Tax efficient investing is a strategy that helps you maximize your returns by limiting any losses to taxes. This means your tax burden is lower when you seek out tax-efficient investments. It's a good idea to review the tax obligations associated with different accounts before you make the decision to invest in them. If you have any doubts or questions, be sure to consult a financial or investment professional to help you.
What Are the Tax Benefits of a 401(k)?
One of the main tax advantages of a 401(k) plan is how contributions are treated. Contributions to a 401(k) are made with pre-tax dollars. This lowers your taxable income for the year, which means you may end up with a lower tax bill. Keep in mind that you must remain within the limits set out each year, otherwise, you will be subject to fees and taxes.
How Much Can I Contribute to my 401(k) in 2023?
There are limits to how much you can contribute to your 401(k) each year. For 2023, you're allowed to deposit $22,500 into your 401(k). You can contribute an additional $7,500 if you are 50 or over. The amount increases to $23,000 in 2024 but the catch-up contribution for people 50 and over remains the same at $7,500.
The Bottom Line
One of the core principles of investing (whether it's to save for retirement or to generate cash) is to minimize taxes. A good strategy to minimize taxes is to hold tax-efficient investments in taxable accounts and less tax-efficient investments in tax-advantaged accounts. That should supply your accounts the best opportunity to grow over time.
Of course, even if it's better to keep an investment in a tax-advantaged account, there may be instances when you need to prioritize some other factor over taxes. A corporate bond, for example, may be better suited for your IRA, but you may decide to hold it in your brokerage account to maintain liquidity. And since tax-advantaged accounts have strict contribution limits, you may have to hold certain investments in taxable accounts, even if they'd be better off in your IRA or 401(k).
Always consult with a qualified investment planner, financial advisor, or tax specialist who can help you choose the best tax strategy for your situation and goals.
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Wed, 03 Jan 2024 10:00:00 -0600entext/htmlhttps://www.forbes.com/coupons/sportsmansguide.com/The best electric bikes of 2024
It's a new year, and if you're looking to get more active, then one of the best electric bikes could be the answer. Rather than driving your car or calling an Uber, an electric bike can get you where you want to go, and supply you a little bit of exercise in the process.
Electric power-assisted bikes have exploded in popularity, because they make it easier to travel, as it doesn't require as much effort on your part to pedal. And, they're now available in all shapes and sizes — from folding models that you can carry in one hand, to large cargo bikes that can haul all your groceries and kids around town.
Because electric bikes are so hot, there are thousands of models available — but that also means that there are a lot of duds out there, too. That's why we've tested a number of the top models across all types of electric bikes to supply you the best recommendations for your needs.
We test the bikes by riding them around, to see how responsive their electric motors are when going up hills and getting started from a dead stop. We also gauge the comfort of the bikes over long miles, and note the ease with which we can use their various features, such as an accompanying smartphone app. And, we also test the bikes' battery life; while endurance is affected by many factors, such as terrain and temperature, we try to the best of our ability to see how the bikes live up to the company's estimates.
While many of the best electric bikes are expensive — upwards of $2,000 — they're coming down in price; in fact, we also have a list of the best budget electric bikes under $1,500. And before you do any riding, be sure to pick up one of the best bike helmets to keep your head safe, and one of the best bike locks to keep your ride secure.
It's not the flashiest, but the RadCity 5 Plus will more than fit the needs of most riders. It's comfortable, offers plenty of power, and can be outfitted with lots of accessories.
This affordable ebike has a neat feature: Its handlebars can turn sideways, so it'll take up less room when you have to store it in a hallway or some other cramped space.
A truly versatile ebike that can be configured with dozens of accessories. It's also compact, powerful, very comfortable to ride, and one of the most affordable cargo bikes around.
If you're looking for an ebike that can go anywhere, look no further. This bike is responsive, stable in all conditions, including snow, has both lights and turn signals, and even comes with fenders.
This futuristic-looking ebike is made from carbon fiber, which keeps its weight to just 36 pounds. It has a speedy electronic shifter, responsive and powerful motor, and a great range for something this small. It ain't cheap, though.
This bike sports an ultra-light carbon fiber frame, a fingerprint sensor to lock it, Apple Find My, turn signals that light up the road, and voice-control. It's also lots of fun to ride.
For the vast majority of riders, the Rad Power RadCity 5 Plus will be the best electric bike. It has a comfortable design, plenty of power, and a multitude of mounting points for things such as baskets and child seats. Plus, it comes with a rear rack and mudguards. Its 7-speed shifter, combined with three levels of pedal assistance and a twist throttle is more than enough to get you up even the steepest of hills.
Rad Power says that the RadCity5 should get upwards of 50+ miles on a charge; in our testing, it came fairly close — about 40 miles.
We really enjoyed pedaling around on this bike, which is offered in both step-through and step-over models. Its battery, while not fully integrated into the downtube, provides plenty of range, and can also be used to charge your phone (with the right adapter). At a starting price of $1,999, it's reasonably affordable, but you should check out our Rad Power Bikes promo codes for the latest discounts.
Max estimated range:46 miles, depending on assist setting
Max assisted speed:20 mph
Motor:36V, 350W brushless rear hub motor with torque sensor
Gearing:7-speed Shimano
Weight:41 pounds
Reasons to buy
+
Great price
+
Impressive comfort
+
Easy to read head unit
+
Turn signals
Reasons to avoid
-
Motor feels underpowered
The Aventon Soltera.2 is the successor to our previous top pick among the best budget electric bikes. This modestly priced model costs less than $1,500, yet sacrifices very little in the name of economy. In our tests, we found it very comfortable to ride, and it looks great, too. We also liked that it has features you won't find on other budget electric bikes — namely, the built-in turn signals, which are a real help when riding in traffic.
Aventon says that the Soltera.2's battery should get up to 46 miles per charge, a claim we found to be fairly accurate in our testing. However, the Soltera's rear hub motor does feel a little underpowered, especially on hills, but thanks to a torque sensor, it's a lot more responsive than the original Aventon Soltera. If you're looking for a low-cost electric bike to get you around town, this is definitely the model to pick up. Be sure to check out the best budget electric bikes for more picks.
If you plan on commuting to work, Charge Bikes City may well be the best ebike for you. Not only does it come with features like full-fenders to keep the mud off and a rear rack for a pack or bag, but it does everything well for a very reasonable price. The Charge City has a five level power assist, as well as a full-power throttle button, should the need or hill arise.
The biggest reason why we think this bike is best for commuters is that its handle bars fold flat, so you can more easily store it in an apartment or a cubicle at work. It comes with all the necessary bells and whistles a commuter is going to want, including the bell (actually a superior and very loud electronic horn). The bike is available in both step-over and step through, and in a few color options, too.
The City's electric assist is so smooth you'll think you're doing all the work yourself. At night, the bike's lights sufficiently lit up the road and the throttle helped us zip around potential trouble when we felt out of gas. Its advertised range of 50 miles held up, too; we found we only had to recharge the bike every three days using it on our regular commute.
Founded by folks from biking icon Cannondale, Charge's sui generis feature is that even newbies can assemble the bike right out of the box in 10 minutes or less. All you basically have to do is put the front wheel on.
Throttle adds assist over your pedaling assist when needed
Reasons to avoid
-
Could use a center stand rather than kickstand
How's this for an endorsement? Our reviewer loved this bike so much that he decided to buy one for himself.
While it can't haul as heavy loads as some other larger (and much more expensive) cargo bikes, the RadPower RadRunner 3 Plus is more than capable of carrying you, your kids, and plenty of groceries wherever you need to go. We loved its responsive 750W motor, its comfortable ride, and its low center of gravity, thanks to its 3.3-inch thick, 20-inch tires.
However, we found it to be fairly heavy, tipping the scales at 75 pounds, so you're not going to want to try pedal it without any power assist. But we found its advertised 45-mile range to be pretty accurate, so long as we didn't go too heavy on the throttle.
Aside from its performance, what made the RadRunner 3 Plus stand out so much to us was its versatility: You can outfit the bike with any number of combinations of racks, seats, bags, and other accessories to truly customize it for your needs. And, its relatively low price for a cargo bike makes it a real bargain for those looking to replace their car with an electric bike.
This fat tire ebike will get you anywhere you need to go
Specifications
Battery:48V, 15Ah (removable)
Max estimated range:60 miles
Max assisted speed:28 mph
Motor:750 watts, 48V, rear hub motor
Gearing:Shimano Acera 8-speed rear derailleur
Wheel diameter:26 inches
Weight:77 pounds
Reasons to buy
+
Very fun ride with excellent pedaling assist response
+
Stable and capable in all conditions, including snow
+
Has both lights and turn signals
Reasons to avoid
-
Very heavy bike
-
Suspension fork is unnecessary
If you're looking for a fat-tire electric bike that's less than $2,000, the Aventon Aventure.2 is hard to beat. It's as good off-road as it is on pavement, has a beefy battery and a clear color display, as well as fenders that'll save your clothes from getting too muddy. Other niceties include a brake-activated rear light and turn signals.
The Aventure.2 has both pedal-assist and throttle modes, and the battery and wires are neatly integrated into the frame. What's more, the battery can be removed for charging. The battery lasted nearly the advertised 60 miles on a charge, but, as with other ebikes, we drained it much faster when we relied on the throttle.
While not as capable as a dedicated mountain bike, the Aventure.2 was able to get us up and over hilly terrain, and its torque sensor was quick to translate our pedaling into power.
Our only real critiques were the bike's 77-pound weight and its front suspension fork, which felt unnecessary. Otherwise, it's an excellent bike for the price.
The Gocycle G4i+ looks like something a supercar designer would build, which isn't surprising given that it was conceived by former McLaren sports car engineer Richard Thorpe. Not only is this bike's unique wheels-on-one-side and tapered body eye-catching, but we were able to fold it up in less than a minute into a size small enough to get us on and off a train, and past our security and into our office elevator. At 36 pounds, it's one of the lightest folding electric bikes out there, too.
Despite that, this bike was a real pleasure to ride. Its electric shifter responded near instantly, as did the pedal assist and throttle. However, while the G4i+ has daytime running lights, you'll have to pay extra for a legit headlight, as well as mudguards. Also, the G4i+ has a great smartphone app, but one of the flimsiest methods of holding your phone on the bike itself — a cheap solution for a bike that costs $7,000.
If you're looking for something slightly more affordable, GoCycle also sells the G4i ($5,999) and the G4 ($4,799). A 2022 version of the G4 has an injection molded composite mid-frame. Still too much for your wallet? Then you should check out the Brompton Electric C-Line Explore, which starts around $3,000.
The Yuba Supercargo CL can haul an astounding 500 pounds, making it one of the heftiest electric cargo bikes in its class. Yet, it offers a surprisingly stable ride, thanks to its low center of gravity. Its cargo area is very customizable, letting you convert it from a place to carry groceries to a space to tote your tots to soccer practice.
Magna hydraulic brakes and a Bosch mid-drive motor were very responsive, though the relatively small 20-inch tires and lack of suspension did make bumps feel a bit jarring. The Supercargo CL starts at around $6,000, but is incredibly customizable; you can select from a range of accessories to adapt the cargo area to suit your needs.
If you're looking for a cargo bike that can haul more than the Rad Power RadRunner 3 Plus, this is the model to consider.
Motor:1300W (Peak) 750W (Sustained), Rear Hub Motor
Gearing:Single speed
Weight:66 pounds
Max advertised range:55 miles
Max advertised assist speed:28 mph
Reasons to buy
+
Powerful pedal assist with a full-throttle mode
+
Maneuverable
+
Competitively priced
Reasons to avoid
-
No shocks
-
Single speed
The Juiced Ripracer is a lot more fun than it should be, for a lot less than you might think. It's one of the more affordable offroad ebikes we've tested, and it can go just about anywhere. This fat-tire ride has a 40.3-inch wheelbase and 20-inch wheels designed for trails and other unpaved surfaces, though its lack of shock absorbers means a rougher ride than with so-equipped e-bikes.
This bike has some serious pep, and it flew just about everywhere we wanted it to go. We really liked its low-end torque, which made it great for getting up hills. However, it has a cadence, rather than a torque sensor, so it takes a rotation or two of the pedals for the assist to kick in. As it's a BMX-style bike, the Ripracer is a lot smaller than other mountain e-bikes, which also makes it easier to maneuver around tight spaces.
If you're going to ride the next generation of transportation, why not make it as high-tech as possible? That's what the folks at Urtopia did with the Carbon 1S. First, it has a carbon fiber frame, which makes it extremely light — just 33 pounds. Some of the best electric scooters we've tested weigh more.
But it doesn't stop there: The bike also has a fingerprint sensor, voice control, turn signals, an anti-theft alarm and GPS tracking — no one wants to lose their $2,000 ride. The fingerprint sensor was handy - we just pressed our thumb to a small pad on the right handlebar, and the bike turned on. Try someone else's fingerprint, and you get a nasty-looking face on the bike's display. If someone tries to make off with the bike, a really loud and obnoxious siren goes off, and if that still doesn't deter them, you can track the bike using its built in GPS tracking and 4G eSIM. (After the first year, this feature will set you back $39).
The bike even has its own voice control, which lets you change its assist levels, activate the turn signals, and more. However, it felt a bit like a gimmick, and was more distracting than helpful.
On the go, the Carbon S1 was a delight to ride. While its 350W motor isn't the most powerful among the other electric bikes we've tested, it was more than enough to get us around town and up some pretty steep roads. Urtopia says that you should get between 25 to 60 miles on a charge from its battery, which was accurate. Using the max assist setting, we came pretty close to hitting the 25-mile mark.
There are more practical electric bikes on the market (and on this list), but what sets the Carbon S1 apart is its light weight and neat safety features. It's also a lot of fun to ride.
Deep step-through design is great for riders of varying heights
Reasons to avoid
-
Could use more gears in the drivetrain
-
Heavy for a bike in this category
One compromise you have to make with many electric bikes — budget or not — is their range. The more pedal assist you use, the quicker you're going to drain its battery. The NIU BQi-C3 Pro is the best budget electric bike for those who have range anxiety, as it packs two batteries that can provide you as much as 90 miles before they run out of juice. And, in our testing, that claim looks pretty accurate, too.
Aside from its endurance, there are a lot of other niceties we found on this bike for the price. For starters, it has a carbon belt drive, which is not only quieter, but lasts longer and is easier to maintain. Then there's the mechanical disc brakes, front and rear lights, and a built-in rear rack. The bike's step-through design made it easy for both a 5' 11" rider and a 5' 3" rider to hop on and off.
The biggest knock against the bike is its weight — 70.5 pounds — most likely owing to its two batteries. Fortunately, we found the pedal assist from its 500W motor to be more than up to the task of getting us going wherever we wanted.
Pedal-assist or throttle? All electric bikes have what's called pedal-assist; you start pedaling, and the bike's motor kicks in to make your ride a little easier. But you need to put in at least some work: you won't go anywhere unless you pedal. Most electric bikes will also let you set the level of assistance, so you can decide how hard you want to pedal.
However, some electric bikes will also have a throttle. Press a button or push a lever, and the bike will do all the work for you — no pedaling needed! Using a throttle will quickly eat up the battery life on the bike, so you'll get far less of a range if you don't want to pedal at all.
Motor type Less expensive electric bikes traditionally use a rear hub motor. Mid-drive motors located in the center pedal crank shaft tend to be more expensive but offer better overall balance and smoother shifting.
Motors are also rated based on their power, measured in Watts. Typically, the least powerful motor will be 250 Watts, but unless you're a very large person or planning to go up really steep hills, the motor size shouldn’t be a major determining factor for your purchase. More important, there is no industry standard for measuring Watts (is it continuous or peak and if peak, for how long?). So in general, a motor’s Watt rating isn’t a reliable indication of power.
Battery size Consider where you live. If you're in San Francisco you're going to want more help than if you're cruising around Austin. Watt hours (Wh) is the most important figure for comparison—it takes into account battery output and battery life to supply you a better sense of available power. Higher Wh translates into more range.
Many electric bike makers will also include an estimated range (usually about 40 miles) that you can get off a single charge. You should take this figure with a large grain of salt, as that number is usually determined under ideal circumstances: A fairly lightweight person riding on flat terrain with no wind, and at the perfect ambient temperature for the battery. Range is also dependent on the level of power assist being used, whether full-throttle has been applied and for how long, and your average speed. As they say, your mileage may vary.
Removable or built-in battery? Most bike batteries will handle rides of about 40 miles and need to be plugged in for at least a couple of hours to get to 80 percent of capacity. So if you have a more demanding commute, consider a model that lets you swap out the battery rather than a bike with an integrated battery.
Also, if you live in a place where you can't bring your bike inside or get close to a wall outlet (such as if you live in a walk-up apartment), definitely look for a bike with a removable battery. It will make your life a lot easier.
Step-over or Step-through? Many electric bike makers will offer their bikes in two configurations: Step-over (which has a top bar that runs parallel to the ground) and Step-through (the bar is angled downwards). Once upon a time, step-through models were traditionally thought of as women's bikes, but that perception is changing. It's generally easier to get on and off a step-through bike, as you don't have to lift your leg over a bar.
Safety features If you're planning to ride your electric bike in traffic or in low-light conditions (such as dawn and dusk), it's worth looking for an electric bike with built-in head and taillights. While increasingly common, it's not a standard feature on all models.
Electric bike FAQ
What are the different types of electric bike?
Generally speaking, electric bikes fall into the same categories as non-electric bikes. Here's a quick summary of some of the kinds of electric bikes you'll find.
Road bike: These are meant solely for riding on roads, and are designed for speed. They will have thinner tires and curved handlebars, so that the rider will be crouched forward. Higher-end models may also be made out of carbon fiber, so as to make the bike as light as possible.
Mountain bike: Designed for off-road use, mountain bikes will have thick, knobby tires, full suspension, and a burlier frame to better absorb bumps and jumps.
Fat tire bikes: Similar to mountain bikes, fat tire bikes are meant to be ridden off-road, usually on very soft ground, such as mud, sand, and snow. As their name suggests, these bikes have very wide tires — as much as four inches — which helps keep a grip on unsteadier terrain.
City/Commuter bike: Made for urban dwellers who need to get around town, a commuter bike will have tires that are somewhere in between a road and a mountain bike. Generally, the bikes will be configured so that the rider's back is vertical when seated, which gives them a better view of their surroundings.
Cargo bike: These bikes are made for carrying heavy loads, and will have a cargo area either in the front or rear of the bike. Because of the payload area, these bikes often tend to me much longer and heavier — and more expensive — than a typical bike.
What is a good speed for an electric bike?
In the U.S., electric bikes are limited to 20 miles per hour; that is, they can only provide you with power — either through pedal-assist or with a throttle — until the bike hits 20 MPH. While you can easily go faster than 20 MPH on an electric bike, the rest of that power will have to be provided by you — or gravity.
How much does an electric bike cost?
Electric bikes range widely in price. Some of the best cheap electric bikes start at around $1,000; you can certainly find models for less, but quality will be less.
The bulk of electric bikes cost anywhere from $1,500 to around $2,500, and there are hundreds of models in this price range.
Higher-end and specialized electric bikes — such as cargo bikes — will cost upwards of $3,000, and can easily reach $6,000 to $8,000, which is a sizable investment.
rules and regulations
There has been a lot of confusion about ebikes (pedal assist versus throttle bikes) and where you can legally ride them. Some municipalities have banned ebikes from bicycle paths, for example. Many places classify ebikes depending on whether they can go full throttle and have a maximum speed of 20 or 28 mph. There are three official classifications:
Class 1: Ebikes that only assist while you pedal, with a top speed of 20 mph.
Class 2: Ebikes with a throttle that don't require you to pedal but have a top speed of 20 mph.
Class 3: Ebikes that only assist while you pedal, with a top speed of 28 mph.
So check your local regulations before you buy. And always wear a helmet.
Meet our testers
Dan Cavallari is the former technical editor for VeloNews Magazine, who currently reviews electric bikes, the best bike lights, best bike locks, and other bike accessories for Tom's Guide. In addition to VeloNews, his work has appeared in Triathlete Magazine, Rouleur Magazine, CyclingTips.com, Road Bike Action, Mountain Bike Action, CycleVolta.com, Tomsguide.com, and much more.
Dan also hosts two podcasts on his site, Slow Guy on the Fast Ride: One is about cycling and other outdoor activities, while the other looks at mental health issues. Most recently, Dan also covered the 2022 Tour de France. Dan lives outside of Denver, Colorado with his family.
John R. Quain has been reviewing and testing video and audio equipment for more than 20 years. For Tom's Guide, he has reviewed televisions, HDTV antennas, electric bikes, electric cars, as well as other outdoor equipment. He is currently a contributor to The New York Times and the CBS News television program. John has also written our guide to the best bike helmets.
how we test
All the bicycles in this feature were road (and in some cases, off-road) tested by Tom’s Guide reviewers and staff.
The testing process begins when we first receive the bike; as most come only partly assembled, we assess the difficulty with which we have to put the final pieces together. Typically, this involves attaching the front wheel, handlebars, and pedals, but some bikes are easier to put together than others.
Next, we take the bikes for a ride, evaluating their comfort, handling, responsiveness of their motors — some will be faster to apply power than others — as well as how they perform over a variety of terrain and conditions. For example, if we're testing a fat-tire bike, we'll take it off-roading; if we're testing a cargo bike, we'll load it with kids and grocery bags.
If a bike has headlights and/or taillights, we'll also check to see how bright they are in dimmer conditions. After all, you're not going to only ride it during the day. We'll also try out any other safety features, such as bells and horns.
We also evaluate the advertised battery range of an electric bike. Many companies will offer, shall we say, optimistic range estimates based on ideal riding conditions: A light rider using the lowest level of power assist, and traveling on a level road in 70-degree conditions.
But, that's not reflective of real-world use. While it's impossible to replicate the exact same conditions from one bike review to the next, we do our best to provide as much detail in our reviews as to how we rode the bike (terrain, pedal assist levels) to determine how close to accurate the companies' claims are.
Finally, if an electric bike comes with an app — as is becoming increasingly common— we'll test it out too, to see how easy it is to use, and how well it works with the bike itself.
Wed, 03 Jan 2024 12:34:00 -0600John R. Quainentext/htmlhttps://www.tomsguide.com/best-picks/best-electric-bikesHoliday Gift GuideNo result found, try new keyword!Sexiest Man Alive Patrick Dempsey Picks the Best Holiday Gifts Under $150 — Including his Skincare Holy Grail Elizabeth Banks Shares Her Favorite Accessories, Kitchenware and More Go-to Holiday ...Fri, 11 Dec 2020 11:23:00 -0600entext/htmlhttps://people.com/tag/holiday-gift-guide/