The impact of the novel coronavirus is affecting every sector in every market. A pandemic tends to have the effect of being life-changing and world-changing all around, and information technology is no exception to this rule. Things are changing at every level for better and for worse, but in the information age, IT has to be involved at every step.

Companies have faced the challenge of whether or not to allow work from home, but shelter-in-place orders and fear have forced their hands. People have started to work from home en masse. Now that the cat's out of the bag, it may not be ever going back in.

The IT industry will have to adapt to survive, let alone thrive. You can't just bury your head in the sand and "wait this thing out." Even when the virus is largely gone, change still will have happened. To adapt, you have to look at what is happening, what it means for the industry and how it can be accomplished.

Where Are We Headed?

With most shelter-in-place orders still in effect, people are going to work from home where they can. We've already hit the point that working from home is a habit for most workers, and habits are hard to change. Work from home provides unique benefits to both the employer and the employee, but it also presents unique challenges for IT.

People are getting used to working from home. This means that their schedule slowly comes closer to being a 24/7 engagement on average rather than a traditional 8-5 workweek. It also means that IT needs to be available to fix anything and everything without controlling the environment. Your employee's computer breaking at night when they're supposedly done with work doesn't mean they won't call in. That's not just their personal computer anymore; it's their work computer, and they can't just wait to go into the office.

Work from home also means that small to large businesses are going to begin reducing their office spaces. It just makes financial sense if you've removed the question of can you function remotely. I believe companies with fewer than 10,000 employees will largely shift from offices to mostly remote setups

While the logistics look harder at face value, you don't need to acquire more space, move buildings or worry about insurance in exchange for harder coordination. Once you iron out the hardest processes because you have to, all that is left is giving everything and everyone the ability to communicate. That's where IT and technology come into play.

What Does It All Mean?

IT is going to have to move up the stack. If you run an MSP or even internal IT, you need to abstract problems to make the technological solutions easier. People don't want VPNs or a special setup to connect in. They want their experience to be seamless at every level. Managed IT solutions need to move up the stack and become more abstract.

A centralized cloud platform means a predictable and reliable user experience at the expense of more cost for continued operations. Setup costs are usually lower and there is very little variability between bills. This abstraction creates and necessitates the expectation that everything runs smoothly 24/7/365.

Corporate help desks will need to be reinforced, MSPs will need to either hire up or outsource their help desk, and every vendor in between will be weighed more heavily based on their hours of operation. Traditional working hours are going the way of the dodo. You need true 'round the clock availability no matter what. Anything less loses its competitive edge. Due to this fact, I think help desks will end up either getting co-managed.

Implementation

Cloud offerings will become more and more attractive, as will managed help desks. VPNs and similar solutions suffer from any insufficiency in either the employee or employer's network. Remote management solutions can quickly overwhelm a business' internet connection. Cloud solutions use their weight to acquire lower pricing for upkeep in order to make an offering cheaper than any smaller company can manage.

It's easy to commit to building out a truly 24/7/365 help desk, but how many overnight and weekend workers are enough? Does your business ebb and flow, or is it steady? What about when something unexpected happens? We all have more than enough until we don't. A minor outage can easily snowball into a major storm of tickets, especially if it's the equivalent of tax season for accountants in many industries. You have to plan for the unexpected, and the only way to do is to scale past where you can scale alone.

If you do decide to try and scale this yourself, you'll need to throw resources at it. You need to add more technicians than are strictly needed in the event of spikes in work. Just because you're busy doesn't mean your contractual obligations change. You need to have higher-tier techs available outside of standard work hours. On-call is the traditional way of handling this, but it's a quick way to burn out your staff without higher compensation or balance.

You also need a good remote access platform. The solution you use affects how you can administer your environment. A free RMM might be OK for manual tasks, but it may be unusable for automation. Does your remote access tool scale to match your help desk? Is it secure? How do you provide assistance to people working from home from their own machine? The solution you choose needs to fit your organization and its goals.

MSPs and internal IT both benefit from consumption-based help desk offerings. You may not be able to afford a true tier 3 technician, but you can afford one sometimes. Consumption-based solutions mean that you can get access to more specialized resources like the much less questionable version of a timeshare. You can't have a project engineer every day and take on the risk of an employer, but you can have them as needed at a premium.

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Aug. 2, 2023 — In a potential boon for quantum computing, physicists have shown that topologically protected quantum states can be entangled with other, highly manipulable quantum states in some electronic ...

Aug. 1, 2023 — A proposed machine learning framework and expanded use of blockchain technology could help counter the spread of fake news by allowing content creators to focus on areas where the misinformation is ...

Aug. 1, 2023 — Engineers have developed HADAR, or heat-assisted detection and ...

Aug. 1, 2023 — Computer scientists found that queries for medical information about dementia disease on ChatGPT provided more objective results than similar queries on Google, but both services have strengths and ...

July 31, 2023 — Using hundreds of entries from the New Yorker magazine's Cartoon Caption Contest as a testbed, researchers challenged AI models and humans with three tasks: matching a joke to a cartoon; ...

July 28, 2023 — Scientists have trained a machine learning model in outer space, on board a satellite. This achievement could revolutionize the capabilities of remote-sensing satellites by enabling real-time ...

A large part of Germany's industrial production and in particular its exports depend on the use of modern information and communication technologies (ICT). They are the basis for the economic performance of all industrialized nations and the basis for a large number of services. They interact with production technology, materials technology, optical technologies, and microsystem technology. ICTs provide control and test facilities for mechanical and plant engineering; regulate processes in the chemical industry; and determine all important functions in modern vehicles, including the engine, communication, comfort, and safety. ICTs are key technologies for innovations.

Germany's ICT Competence

Germany has an excellent research community, not least in the area of ICT. For example, the .mp3 format for music files was developed in Germany at the Fraunhofer Society. All major manufacturers have research laboratories in Germany. The BMBF is setting the course, so that Germany can further enhance its leading role as a location for high-tech and actively help develop the information society in Europe.

The triumph of ICT and in particular of the Internet is linked to new challenges in the area of privacy and IT security. Germany holds a leading position in Europe in this field. The technological criteria linked to these subjects are considered in great detail, as is the impact on society in the age of Facebook and Twitter as well as phishing and pharming.

However, the Internet does not only link people. Networked embedded systems – so called cyber-physical systems – are integrated in a growing number of everyday objects. The physical world is hooked up to the virtual world. Applications are now found in machine controls, medical devices or ABS systems in cars. The networking of objects and the use of networked embedded systems provides industry with new opportunities.

Based on German industry's competences in managing industrial production processes and controlling and combining complex production and business processes, the forward-looking project Industry 4.0 will provide important prospects for technology, economy and social policy. Combining embedded systems with business application software leads to entirely new business models and considerable potential for optimizing production and logistics. At the same time, Industry 4.0 facilitates more resource-conserving production, greater individualization and a perfect fit of products at mass-production prices.

ICT 2020 Funding Programme

The ICT 2020 funding programme will run for ten years and, unlike previous funding programmes, it is thematically more open and thus more flexible towards new developments. The fundamental feature of ICT 2020 continues to be the focus on five fields of application with a high percentage of ICT, great value creation and a large potential for jobs: automotive, automation, health and medicine, logistics and energy.

A particular demand for research is seen in the following basic technologies:

• Electronics and Electronic Systems

Electronics and electronic systems are indispensable for the development of innovative and globally competitive products and services. Under ICT 2020, funding is provided for research and development (R&D) which is conducted in a collaboration between science and industry and which covers as much of the value added chain as possible.
The R&D priorities are innovative electronics systems for new applications, for example for mechanical and plant engineering and medical technology, 3D system integration, computer-based tools for the development of innovative electronic systems and competence centres for electronics research.

Intelligent software systems are drivers of innovation in all major industries. They have a strong influence on the added value of products, production and business processes. They are an important competitive factor for German companies that are active on the global market. The networking of everyday objects into an "Internet of Things" plays an important role.
The priorities are embedded systems; simulated reality with the subjects of grid applications and infrastructure, virtual/augmented reality, simulation, information logistics and software developments for high-performance computing, the Internet of Things, ambient intelligence and business process integration, new forms of human-technology interaction, comfort and usability.

Modern communication technologies have long since started to permeate all areas of life – the private area as well as business, culture and politics. The Internet in particular is an indispensable basis for central economic sectors such as finance, production and services. One trend will be the rapid growth of mobile communication, primarly driven by the mobile Internet.
The main areas are: new technologies as a basis for future communication standards; new applications, in particular assistance systems; new services for business communication and the health system; cognitive wireless communication systems using rare radio frequencies and meeting the future demand for bandwidth; the Internet of the future; autonomous sensor systems for independent networked communication; future technologies such as network information theory, polymer-based communication systems and integrated photonics.

The growing distribution and importance of information and communication systems is leading to a growing number of increasingly professional attacks. In future, possible problematic issues will have to be identified as early as possible and suitable approaches for future solutions will have to be studied so that Germany can resolve the issues of cyber security in the long term.
The main areas are: the basis for the development of verifiable and consistently safe IT systems; the study of new approaches in analysing and protecting ICT systems; ensuring security in insecure environments; protection of Internet infrastructures; security by design; new challenges in the protection of IT systems and identification of weaknesses; quantum communication for safe data exchange between IT systems; framework conditions and technologies for a new culture of trust and privacy on the Internet.

• Human-Technology Interaction, Microsystems Technology

BMBF funding of microsystems technology and its interdisciplinary interaction with other key technologies contributes to providing groundbreaking technological solutions for "systems for people" to face up to societal challenges such as demographic change. The Federal Government has identified human-technology interaction as one of the areas that is important to our future and plays a prominent role in research activities in the high demand areas of the High-Tech Strategy 2020 for Germany.
The funding priorities are developments with a great practical relevance, such as assistance systems to maintain and restore body functions (human-technology interaction: assistance systems to support body functions), and technological research to obtain specific functions such as energy self-sufficiency of technical systems (self-sufficient mobility).

Introduction to Technical Communication (WI-GE) (General Education)

This course introduces students to current best practices in written and visual technical communication including writing effective email, short and long technical reports and presentations, developing instructional material, and learning the principles and practices of ethical technical communication. Course activities focus on engineering and scientific technical documents. Lecture 3 (Fall, Spring).

Information Assurance and Security

Computer-based information processing is a foundation of contemporary society. As such, the protection of digital information, and the protection of systems that process this information has become a strategic priority for both the public and private sectors. This course provides an overview of information assurance and security concepts, practices, and trends. subjects include computing and networking infrastructures, risk, threats and vulnerabilities, legal and industry requirements for protecting information, access control models, encryption, critical national infrastructure, industrial espionage, enterprise backup, recovery, and business continuity, personal system security, and current trends and futures. Lecture 3 (Fall, Spring).

Software Development and Problem Solving I (General Education)

A first course introducing students to the fundamentals of computational problem solving. Students will learn a systematic approach to problem solving, including how to frame a problem in computational terms, how to decompose larger problems into smaller components, how to implement innovative software solutions using a contemporary programming language, how to critically debug their solutions, and how to assess the adequacy of the software solution. Additional subjects include an introduction to object-oriented programming and data structures such as arrays and stacks. Students will complete both in-class and out-of-class assignments. Lab 6 (Fall, Spring).

Software Development and Problem Solving II (General Education)

A second course that delves further into computational problem solving, now with a focus on an object-oriented perspective. There is a continued emphasis on basic software design, testing & verification, and incremental development. Key subjects include theoretical abstractions such as classes, objects, encapsulation, inheritance, interfaces, polymorphism, software design comprising multiple classes with UML, data structures (e.g. lists, trees, sets, maps, and graphs), exception/error handling, I/O including files and networking, concurrency, and graphical user interfaces. Additional subjects include basic software design principles (coupling, cohesion, information expert, open-closed principle, etc.), test driven development, design patterns, data integrity, and data security. (Prerequisite: C- or better in SWEN-123 or CSEC-123 or GCIS-123 or equivalent course.) Lab 6 (Fall, Spring, Summer).

Discrete Mathematics (General Education – Mathematical Perspective A)

This course is an introduction to the subjects of discrete mathematics, including number systems, sets and logic, relations, combinatorial methods, graph theory, regular sets, vectors, and matrices. (Prerequisites: MATH-101, MATH-111, NMTH-260, NMTH-272 or NMTH-275 or a Math Placement exam score of at least 35.) Lecture 4 (Fall, Spring).

Applied Calculus (General Education – Mathematical Perspective B)

This course is an introduction to the study of differential and integral calculus, including the study of functions and graphs, limits, continuity, the derivative, derivative formulas, applications of derivatives, the definite integral, the fundamental theorem of calculus, basic techniques of integral approximation, exponential and logarithmic functions, basic techniques of integration, an introduction to differential equations, and geometric series. Applications in business, management sciences, and life sciences will be included with an emphasis on manipulative skills. (Prerequisite: C- or better in MATH-101, MATH-111, MATH-131, NMTH-260, NMTH-272 or NMTH-275 or Math Placement exam score greater than or equal to 45.) Lecture 4 (Fall, Spring).

Computer System Concepts

This course teaches the student the essential technologies needed by NSSA majors, focused on PC and mainframe hardware topics. They include how those platforms operate, how they are configured, and the operation of their major internal components. Also covered are the basic operating system interactions with those platforms, physical security of assets, and computing-centric mathematical concepts. Lab 2, Lecture 4 (Fall, Spring).

RIT 365: RIT Connections

RIT 365 students participate in experiential learning opportunities designed to launch them into their career at RIT, support them in making multiple and varied connections across the university, and immerse them in processes of competency development. Students will plan for and reflect on their first-year experiences, receive feedback, and develop a personal plan for future action in order to develop foundational self-awareness and recognize broad-based professional competencies. (This class is restricted to incoming 1st year or global campus students.) Lecture 1 (Fall, Spring).

General Education – First Year Writing (WI)

General Education – Ethical Perspective

General Education – Global Perspective

School of Information Second Year Seminar

This course helps students prepare for cooperative employment by developing job search approaches and material. Students will explore current and emerging aspects of IST fields to help focus their skill development strategies. Students are introduced to the Office of Career Services and Cooperative Education, and learn about their professional and ethical responsibilities for their co-op and subsequent professional experiences. Students will work collaboratively to build résumés, cover letters, and prepare for interviewing. (Prerequisites: This class is restricted to HCC-BS or CMIT-BS or WMC-BS or COMPEX-UND Major students with at least 2nd year standing.) Lecture 1 (Fall, Spring).

Web & Mobile I

This course provides students with an introduction to internet and web technologies, and to development on Macintosh/UNIX computer platforms. subjects include HTML and CSS, CSS3 features, digital images, web page design and website publishing. Emphasis is placed on fundamentals, concepts and standards. Additional subjects include the user experience, mobile design issues, and copyright/intellectual property considerations. Exercises and projects are required. Lec/Lab 3 (Fall, Spring).

Introduction to Database and Data Modeling (General Education)

A presentation of the fundamental concepts and theories used in organizing and structuring data. Coverage includes the data modeling process, basic relational model, normalization theory, relational algebra, and mapping a data model into a database schema. Structured Query Language is used to illustrate the translation of a data model to physical data organization. Modeling and programming assignments will be required. Note: students should have one course in object-oriented programming. (Prerequisites: ISTE-120 or ISTE-200 or IGME-101 or IGME-105 or CSCI-140 or CSCI-142 or NACA-161 or NMAD-180 or BIOL-135 or GCIS-123 or equivalent course.) Lec/Lab 3 (Fall, Spring).

Web & Mobile II

This course builds on the basics of web page development that are presented in Web and Mobile I and extends that knowledge to focus on theories, issues, and technologies related to the design and development of web sites. An overview of web design concepts, including usability, accessibility, information architecture, and graphic design in the context of the web will be covered. Introduction to web site technologies, including HTTP, web client and server programming, and dynamic page generation from a database also will be explored. Development exercises are required. (Prerequisites: (ISTE-120 or CSCI-140 or CSCI-141 or NACA-161 or IGME-105 or IGME-101 or NMAD-180 or GCIS-123) and (ISTE-140 or NACA-172 or IGME-230 or IGME-235) or equivalent course.) Lec/Lab 3 (Fall, Spring).

Undergraduate Co-op (summer)

Students perform paid, professional work related to their program of study. Students work full-time during the term they are registered for co-op. Students must complete a student co-op work report for each term they are registered; students also are evaluated each term by their employer. A satisfactory grade is given for co-op when both a completed student co-op report and a corresponding employer report that indicates satisfactory student performance are received. (Enrollment in this course requires permission from the department offering the course.) CO OP (Fall, Spring, Summer).

Task Automation Using Interpretive Languages

An introduction to the Linux operating system and scripting in high-level and shell languages. The course will cover basic user-level commands to the Linux operating system, followed by basic control structures, and data structures in both high-level and shell languages of choice. Examples will include interfacing with the underlying operating system and processing structured data. Students will need one year of programming in an object-oriented language. (Prerequisite: GCIS-124 or ISTE-121 or ISTE -200 or CSCI-142 or CSCI-140 or CSCI-242 or equivalent course.) Lec/Lab 3 (Fall, Spring).

System Administration I

This course is designed to deliver students an understanding of the role of the system administrator in large organizations. This will be accomplished through a discussion of many of the tasks and tools of system administration. Students will participate in both a lecture section and a separate lab section. The technologies discussed in this class include: operating systems, system security, and service deployment strategies. (Prerequisites: NSSA-241 and (NSSA-220 or CSCI-141 or GCIS-123) or equivalent courses.) Lab 2, Lecture 4 (Fall, Spring).

Introduction to Routing and Switching

This course provides an introduction to wired network infrastructures, topologies, technologies, and the protocols required for effective end-to-end communication. Basic security concepts for TCP/IP based technologies are introduced. Networking layers 1, 2, and 3 are examined in-depth using the International Standards Organization’s Open Systems Interconnection and TCP/IP models as reference. Course subjects focus on the TCP/IP protocol suite, the Ethernet LAN protocol, switching technology, and routed and routing protocols common in TCP/IP networks. The lab assignments mirror the lecture content , providing an experiential learning component for each syllabu covered. (Prerequisites: NSSA-102 or CSEC-101 or CSEC-140 or NACT-151 or CSCI-250 or equivalent courses.) Lab 2, Lecture 3 (Fall, Spring).

Introduction to Statistics I (General Education)

This course introduces statistical methods of extracting meaning from data, and basic inferential statistics. subjects covered include data and data integrity, exploratory data analysis, data visualization, numeric summary measures, the normal distribution, sampling distributions, confidence intervals, and hypothesis testing. The emphasis of the course is on statistical thinking rather than computation. Statistical software is used. (Prerequisites: Any 100 level MATH course, or NMTH-260 or NMTH-272 or NMTH-275 or (NMTH-250 with a C- or better) or a Math Placement exam score of at least 35.) Lecture 3 (Fall, Spring, Summer).

General Education – Artistic Perspective

General Education – Natural Science Inquiry Perspective

General Education – Elective

Designing the User Experience

The user experience is an important design element in the development of interactive systems. This course presents the foundations of user-centered design principles within the context of human-computer interaction (HCI). Students will explore and practice HCI methods that span the development lifecycle from requirements analysis and creating the product/service vision through system prototyping and usability testing. Leading edge interface technologies are examined. Group-based exercises and design projects are required. (Prerequisite: ISTE-140 or IGME-230 or NACA-172 or equivalent course.) Lec/Lab 3 (Fall, Spring).

Information Requirements Modeling

Students will survey and apply contemporary techniques used in analyzing and modeling information requirements. Requirements will be elicited in a variety of domains and abstracted at conceptual, logical, and physical levels of detail. Process, data, and state modeling will be applied in projects that follow a systems development lifecycle. Object-oriented modeling will be explored and contrasted with data and process oriented modeling. Individual and team modeling assignments will be required. (Prerequisites: ISTE-230 or CSCI-320 or equivalent course.) Lecture 3 (Fall, Spring).

0

Undergraduate Creative, Innovative or Research Experience (summer)

Students may substitute the second block of traditional co-op experience with creative, innovative or research (iSchool CIR) activities as long as it is directly related to the applicant’s degree. Examples include contributing to research projects, supervised participation in entrepreneurial activities, and cross-disciplinary innovation projects not otherwise eligible for co-op. Students will follow a structured application process prior to registering for the course. They will submit a plan of work that outlines the proposed activities, defines tangible goals and deliverables, and identifies a person (faculty member, business contact, etc.) who will provide oversight throughout the term. At the conclusion of the term, students will follow an assessment process similar to that used for traditional co-op as well as (submission of evaluation of responsible oversight party, their daily time and activity logs, the students report and an announced presentation – see iSchool CIR Experience Guidelines on the web at https://ischool.rit.edu/ > Student Resources > Co-op Enrollment for further information). (Prerequisites: ISTE-499 or equivalent course.) CO OP (Fa/sp/su).

Undergraduate Co-op (summer)

Students perform paid, professional work related to their program of study. Students work full-time during the term they are registered for co-op. Students must complete a student co-op work report for each term they are registered; students also are evaluated each term by their employer. A satisfactory grade is given for co-op when both a completed student co-op report and a corresponding employer report that indicates satisfactory student performance are received. (Enrollment in this course requires permission from the department offering the course.) CO OP (Fall, Spring, Summer).

CIT Concentration Courses

General Education – Social Perspective

General Education – Scientific Principles Perspective

General Education – Immersion 1

Open Electives

Senior Development Project I

The first course in a two-course, senior level, system development capstone project. Students form project teams and work with sponsors to define system requirements. Teams then create architectures and designs, and depending on the project, also may begin software development. Requirements elicitation and development practices introduced in prior coursework are reviewed, and additional methods and processes are introduced. Student teams are given considerable latitude in how they organize and conduct project work. (This course is restricted to WMC-BS, HCC-BS, CMIT-BS, and 2 ISTE-499 completed or (1 ISTE-498 completed and 1 ISTE-499 completed).) Lecture 3 (Fall, Spring).

Senior Development Project II (WI-PR)

The second course in a two-course, senior level, system development capstone project. Student teams complete development of their system project and package the software and documentation for deployment. Usability testing practices introduced in prior course work are reviewed, and additional methods and processes are introduced. Teams present their developed system and discuss lessons learned at the completion of the course. (Prerequisites: ISTE-500 or equivalent course.) Lecture 3 (Fall, Spring).

CIT Concentration Courses

General Education – Immersion 2, 3

Open Electives

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Consider Your Future Goals

Where you want to land after graduating can help you choose your path and your school. Before settling on a degree program, think about your ideal career, and seek a school and program that can adequately prepare you for that field.

Evaluate how well each prospective program’s curriculum, faculty, internship offerings and school partnerships align with your desired career path. Prioritize programs that offer concentrations in your preferred field or lead to relevant certifications.

If you plan on continuing your education in graduate school, you could save time and money with an accelerated bachelor’s-to-master’s program, which allows you to earn your bachelor’s and master’s degrees in a shorter overall time frame.

Know Your Financing Options

Evaluating tuition prices can help you narrow down your program choice, but you should also look at the financing options available to you before deciding against an expensive program. Along with federal financial aid, you may have access to scholarships and grants through your school, a professional organization, a nonprofit or another third party. Some schools also provide tuition breaks, flexible tuition payment plans and loan forgiveness programs to students in need.

NEW - Student Mailbox Retention: Students will continue to have access to their email account for the duration of their time as a student at UMass Lowell. After two years following graduation or two years after leaving the university, student email accounts will be deactivated and deleted.

Graduated students may optionally register for a new alumni email forwarding service through the alumni office. This is a separate email account from your current student email account. It will have the format of name@alumni.uml.edu and unlike your current student email account, the alumni account will not have a mailbox, therefore, you cannot send messages from it. The new alumni account will automatically forward any messages sent to it to your personal email address (Gmail, Yahoo, Comcast etc.) Please note that email messages sent to your current student email address will not be forwarded. Only email messages sent to your new alumni address will be forwarded. Please go to the UMass Lowell Alumni Homepage, located under the Benefits tab, you will find more information about this service and others that UMass Lowell offers to alumni.

If you have any questions and/or concerns about the updated email policy and the removal of your account, please contact Tech Services at 978-934-4357.

Shared Drives Moving to Sharepoint: IT has been contacting department managers and individuals with migration plans for Departmental File Shares throughout the spring. We are continuing this project throughout the rest of the spring and early summer. If you are still using your file share, please contact TechServices via email: help@uml.edu and we will be happy to assist you with this transition. Please know that all departments will be migrated by August2023. If you have not elected a time to migrate by August, you will be moved at IT's discretion to avoid data loss as the legacy file server needs to be retired. For more information on Sharepoint, Teams, or this migration, please see our File Storage and Sharing page.

Duo Update: Beginning June 1, we will no longer be supporting phone calls as a method of identity verification. If you are currently using phone calls as your primary method of identity verification, please go to the Duo Management page and update your settings

SiS Login: All old access links for SiS will be decommissioned on May 12, at 12 p.m. We recommend updating your bookmarks, shortcuts, and any other saved links to reflect these changes. The new links can be found on the UMass Lowell SiS page. If you have any issues, please contact TechServices by phone: 978-934-4357 or email: help@uml.edu.

Did you know that one in three IT jobs now require management and business skills? Through this Professional Skill Track, you can gain the in-demand personal leadership and technical savvy needed to enter or advance in either front-end web development or cybersecurity.

Technical Skills courses are offered in-person, or in some cases, a hybrid of in-person and online. Essential Skills courses are self-paced and offered entirely online. The Continuing Professional Education team is available to help you select the courses and tracks that best fit your professional development goals.

In response to COVID-19, all Continuing Professional Education face-to-face courses and certifications will be offered online via live remote delivery for the fall term (September - December). Winter course delivery will be determined on the recommendations of the Centers for Disease Control and Prevention (CDC), Pennsylvania Department of Health and Philadelphia Department of Public Health. If you have any questions or concerns about your course enrollment, please e-mail goodwin.ce@drexel.edu.

Half of all job openings paying more than $75k/year show demand for coding skills.