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Exam Code: EX0-115 Practice exam 2022 by Killexams.com team
IT Service Management Foundation based on ISO/IEC 20000
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Killexams : Adedayo: Agile Technology Will Boost Firms’ Growth, Profitability


Chief Executive Officer of Zhill Systems, an information technology  consulting firm incorporated in the United States  and Nigeria, Olatunji Adedayo, speaks on the importance of emerging technologies in business growth and how organisations can leverage technology for profitability. Emma Okonji brings the excepts:

Agile technology is an evolving technology that is already disrupting the global tech space. What informed your decision to bring the technology to Nigeria, along side other emerging technologies like the cloud computing?

Zhill Systems is an information technology  (IT) consulting firm that was incorporated in the United States (US) and Nigeria to offer borderless quality services in cloud computing, tech sales, agile staffing, training, agile and digital transformation. We partner  several IT companies to provide end-to-end digital solutions that increases collaborations, productivity and profitability. Some of our partners are Zoom, Monday.com, Adobe. We became a gold partner of Trend Micro and therefore can provide network, device and enterprise security solutions at competitive prices. We are also a Consulting Partner of Amazon Web Services (AWS). In the Agile space, we are accredited/authorised by some of the reputable global training, accrediting and certifying organisations, such as EXIN, Scrum.org, Scrum Study/VMEdu, ICAgile.

Our membership with ICAgile gives us the opportunity to promote agility across different domains and that is the reason we have brought agile leadership to Nigeria to help organisations strategise and transform in the Nigerian economy.

What are the value propositions driving the performance of Zhill Systems in the technology space?

Zhill Systems as a brand that is all about best practice, value delivery and client satisfaction. We deliver an end-to-end solution in organisational agility through certifications, training, on-site and virtual support on projects, pro-bono advisory services on business agility and seamless agile adoption. Once any individual and organisation attends our April Agile Leadership workference, they are no longer alone in their agile journey as our teams both in Nigeria and the US will avail them of endless support.

Considering the different goals of different organisations, why will you recommend Zhill Systems solutions for every Nigerian company?

Businesses are done in complex environments where there are several uncertainties and competitions. Similarly, organisations have different structures and cultures which may or may not align with current market realities. However, to meet these growing market demands successfully in a complex environment requires agile leadership that can sustain business agility. Becoming agile or undergoing agile transformation is a process and not an event hence, it is customisable to the structure and culture of the organisation, which in turn, benefits the customers, stakeholders and the delivery processes. Agile promotes simplicity, transparency, continuous planning and continuous value delivery such that organisations in various line of businesses such as sales, finance, procurement, Information Technology (IT), Human Resources (HR), manufacturing, telecommunications, oil and gas, engineering, among others,  can increase their revenue, respond faster to market demands and reduce wastages. Depending on the uniqueness of an organisation, agile has different frameworks that can be successfully adopted such as scrum, Kanban, lean, crystal, extreme programming, feature driven development, and dynamic systems development method.  Any organisation that is ready to increase the productivity of her workforce, reduce waste, increase revenue, faster delivery and meets stakeholders’ expectations must be part of the workference.

What sets Zhill Systems apart in the IT space in the global community? 

Our passion for quality, best practice and competitive pricing sets us apart. It may interest you that with the weight of all our keynote speakers, trainers and panelists, the cost of the ICP-ALP certification which would be issued at the workference is priced between $1850 – $2500 both in the UK and US. However, Zhill Systems is offering same value at an affordable price. We are not just a training firm but a problem-solving company that walks and works with our clients to accomplish their goals within their budget.

Adoption rate of new technologies appears slow in some sectors of the Nigerian economy. How will the forthcoming workshop help in addressing the challenge?

Most successful organisations across the globe are now agile and this is because businesses are conducted in complex environments where there are varying priorities, competitions, uncertainties and different value expectations. Agile has been proven over the years to have helped organisations to deliver value continuously and incrementally while increasing productivity and profitability. The best way to go in this present economy is the agile way. While Ministries, Departments aid Agencies (MDAs) of government are not exempted, a situation where both public and private sectors are agile, will impact the economy very positively and provide the right signals to serious minded investors. Small and Medium Enterprises (SMEs) will rapidly grow and also compete with their global peers.

Which organisations can benefit from the agile technology?

Agile can be adopted by both private and public organisations as well as small, medium and large organisations. Agile is a mindset and belief system and anyone can be agile regardless of their background or education. Agile is not a software nor a building and it comprises  values and principles that helps teams and organisations to collaborate with customers, respond to change, deliver working solution incrementally, interact more with people and learn continuously. Agile organisations across different countries and industries have recorded tremendous growth and profitability just by planning continuously, iterating their processes, accommodating changing requirements and creating market feedback loops.

Given your background in Computer Science and Business Information Systems, how will you describe organisational behaviour in relation to the application and use of technology solutions?

Yes, I have a degree in Computer Science and Master of Science in Business Information Systems from the University of Bedfordshire in the UK, and I have a zeal for knowledge acquisition and this has earned me several professional certifications such as Project Management Professional(PMP), Agile Certified Practitioner(PMI-ACP), Certified Scrum Professional(CSP-SM), Agile Fundamentals Professional(ICP), Agile Project and Delivery Management(ICP-APM), Agile Leadership(ICP-ALP), Agile Certified Coach(ICP-ACC), Cisco Certified Network Administrator(CCNA), Certified Wireless Network Administrator(CWNA), Certified Six Sigma Green Belt(CSSGB), among others. With over fifteen years of professional experience in corporate Nigerian and American businesses, I understand organisational behaviors, structures and how to lead a successful transformation. My passion for training and coaching has helped me to impart knowledge in several thousands of professionals and undergraduates across the US, UK, Canada and Nigeria. As an Agilist, I have worked for global fortune companies in the US and supported their agile transformation, agile project management as well as helping other agile teams to get progressively better.

From my wealth of experience, I realised that organisations are interested in the application and use of new technologies, especially emerging technologies, but they need support from technology experts and that is the more reason why I am involved in training and supporting organisations with technology skills that will bring profitability and sustainability in their business.

I have consulted for dozens of startups and large organisations in agile-lean; helped them eliminate organizational wastes, deliver value faster and increase their revenue. As a co-founder of Zhill Systems, I have led the firm to become a one-stop shop for agile and digital transformation in Texas and increased their revenue in three years, a feat that I am determined to accomplish in Nigeria as well.

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Killexams : Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition

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Killexams : ELLM Alumni Association Management Committee

Michelle Montero Lemoine, Chair (Class 2019)
Michelle is an experienced lawyer in financing operations, capital markets, investment funds, derivative instruments and alternative investments. She has completed Level 1 of the international certification for alternative investments analyst, Chartered Alternative Investment Analyst (CAIA), and holds an Executive LL.M of London School of Economics and Political Science (LSE). She is currently senior structuring professional in the London office of a Swiss private markets asset manager. Before, she was senior associate in Lazo & De Romaña Abogados (2017-2019) and legal advisor of the investment process in several private pension funds in Peru (2012-2017). She was also co-director of the diversity committee of the American Chamber of Commerce in Peru and member of the mentoring committee of Women in the Profession (WIP).

Josh Newton, Vice Chair (Class 2021)
Josh is a lawyer and partner at Best & Krieger LLP in Bend, Oregon, United States. Josh’s practice concentrates on complex dispute resolution with an emphasis on natural resource and environmental disputes and indigenous rights. He focuses on issues affecting the lands, waters, and culture of the western United States. Josh received his LLM degree from London School of Economics and Political Science in 2021.

Omar Salem, General Secretary (Class 2021)
Omar Salem is a Managing Associate at Linklaters specialising in financial regulation and public advocacy. He provides advice on complex regulatory matters, transactions and investigations, as well as on legal aspects of reputation management. His clients include banks, brokers, asset managers, private equity houses, payment service providers, funds, trading and clearing platforms, mortgage lenders and consumer credit providers. Prior to his legal career, Omar worked at the Young Foundation, where he carried out research on responding to the financial crisis and co-founded the UpRising Leadership Programme, which works to develop young leaders from diverse backgrounds. Omar also worked in Parliament as senior researcher to Emily Thornberry MP, who is currently the Shadow Secretary of State for Trade. Omar has an LLB from the University of Law and a BA (Hons) in Philosophy, Politics and Economics from St. Hugh’s College, University of Oxford. Omar tweets at @FinRegLawyer and his LinkedIn profile is here.

Carmen Martorano, Membership Secretary (Class 2021)
Carmen is an Italian qualified lawyer admitted to the Italian Bar in 2016, a Registered European Lawyer in England and Wales since 2018 and a Registered Foreign Lawyer since 2021. She is experienced in commercial and regulatory laws related to Life Sciences industries (among others, pharmaceutical, medical devices, cosmetics, chemicals, food& beverage laws and regulations, e-health). Before moving into the Life sciences industry, she has worked for lending companies as CEO, member of the board and legal counsel  and for investment funds as legal counsel. On 2018, she attended courses in Private Equity and Project Finance at London Business School. She held lectures at Luiss Guido Carly University and published articles related to the digital innovation and regulations. 

Committee Members

Patricia Brister, Committee Member (Class 2020)
Trish Brister has been a member of the Canadian Bar Association and the Law Society of Alberta since 1988, practicing in the areas of construction, services, energy, general corporate/commercial and commercial real estate law.  She has done a significant amount of transactional work in acquisitions and divestitures in addition to training a broad range of front line workers, directors and executives in contract risk management.  Her past work experience includes private practice in a multi-national law firm as well as acting as in-house counsel for multi-national energy and construction companies.
    Trish is a Graduate of the London School of Economics (LL.M 2020), the University of Victoria (LL.B  1987) and McGill University (B.Comm 1983 with Distinction) and holds certifications from the Institute of Corporate Directors (ICD.D 2018) and the Family Enterprise Exchange (FEA 2018).
    Trish is active in the not-for-profit sector, having held board positions recently while working on governance and risk management committees.  She is currently involved in mental health research focused on entrepreneurs.

Olga Bezhentseva, Committee Member (Class 2022 – expected)

Verônica Barros, Committee Member (Class 2020)
Verônica is an attorney with an LL.M in Regulating Innovation, Communication and Technology from the London School of Economics and Political Science (LSE), and has completed an Executive Program in Digital Law at INSPER/SP.  After some years working as city attorney and as a lawyer at the Brazilian Bank for Economic and Social Development (BNDES), she came back to the private sector to work with consultancy in the areas of digital and personal data protection law, public policies and information security. She holds an EXIN certification in data protection, and is a sitting member of the Science, Technology, and Innovation Commission and of Privacy and Data Protection Commission, both of the Brazilian Bar Association - São Paulo Chapter (OAB/SP).

Advisory Members

Dimos Adamos

Pietro Del Bufalo, General Secretary (Class 2019)
Pietro is an Italian qualified lawyer, admitted to the bar of Rome in 2005. He has worked for the Italian association of fund managers (Assogestioni) from 2001 to 2005 and for the law firm Lovells (now Hogan Lovells) from 2005 to 2010. His professional practice focused on financial regulation and compliance matters, specifically for investment and pension funds, and asset managers. In 2010 he moved to the Principality of Monaco to work as legal counsel for a single family office.

Pinar Basdan Cetinel (Class 2017) 
Pınar is a qualified lawyer in Turkey and currently the Chief Legal Officer at one of the country's investment banks, Nurolbank. Prior to Nurolbank, Pınar worked as partner in one of the leading law firms active in banking & finance and corporate matters. She is a graduate of Master of Laws from the LSE, 2017 and she holds a Bachelor of Laws from Galatasaray University, 2005. Pınar's broad legal practice includes corporate law, contract law, banking law and capital markets matters.  She has been involved in highlight structured finance transactions (including first local covered-bonds and asset-guaranteed bonds programs in Turkey in 2011). Pınar's past work experience also includes foreign associate role at Mayer Brown LLP, in 2008. She is a member of Istanbul Bar and she volunteers for Spina Bifida Association in Turkey and animal rights.  

Dr Marizah Minhat (Class 2018) 
Marizah is an Associate Professor in Finance and Economics at the University of Bradford, UK. She graduated with LL.M (Financial Law and Regulation) from the LSE. She holds an MSc in Banking and Finance and a PhD from the University of Stirling, and a Bachelor of Commerce (Honours) from Lincoln University, New Zealand. As a professionally qualified accountant, she is a Fellow of Association of Chartered Certified Accountants (ACCA), member of Malaysian Institute of Accountants (MIA), Chartered Accountants Australia & New Zealand (CA ANZ), and Institute of Chartered Accountants in England and Wales (ICAEW). She is also a committee member of ICAEW Scotland and Tech Sub-Group Lead. Marizah has served in various roles within higher education institutions in the UK with stints in Hong Kong and Singapore. Prior to her academic career, she gained corporate experience in energy industry during her years with a Malaysia’s publicly listed government-linked company, as well as a stint in retail financial industry. She has published in Finance, Economics and Human Rights journals, and wider media. 

Giuseppe Pinelli 

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