In the ever-evolving landscape of business technology, adapting to change is no longer a choice — it’s a necessity. And when it comes to managing those changes seamlessly, Salesforce stands tall as a powerhouse. However, navigating the intricate realm of Salesforce Change Management can often leave even the most seasoned professionals scratching their heads.

We unveil six invaluable tips that promise to unravel the complexities, making the process not just manageable, but downright straightforward. Whether you’re a salesforce novice or a seasoned pro, these insights will empower you to wield change as a tool for growth, without breaking a sweat.

Clear Change Identification and Prioritization

Before embarking on any salesforce changes, it’s essential to meticulously define the scope and objectives of the proposed modifications. This involves a detailed analysis of the current system, identifying pain points, and recognizing opportunities for enhancement. Once potential changes are identified, a rigorous prioritization process should be employed.

This prioritization should be based on factors such as the anticipated business impact, alignment with strategic goals, and feasibility of implementation. The impacts of any change should be thoroughly evaluated, considering both short-term and long-term consequences. This includes assessing potential disruptions to existing processes, workflows, and user experiences, as well as estimating the financial, resource, and time investments required for successful implementation.

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Cross-Functional Collaboration

Successful salesforce change management thrives on collaborative efforts across diverse departments. Forming a dedicated change management team comprising representatives from different functional areas fosters a holistic approach. Involving stakeholders early in the process ensures that all perspectives are considered, mitigating resistance and enhancing buy-in.

Open communication channels must be established to facilitate idea sharing, status updates, and issue resolution. This collaborative synergy not only promotes comprehensive change planning but also empowers a sense of ownership among stakeholders. By uniting expertise and insights from various disciplines, organizations can navigate change with collective strength and drive more successful implementations.

Comprehensive Change Documentation

Thorough documentation is the backbone of effective salesforce change management. Detailed records of change requests, requirements, and implementation plans ensure a clear roadmap for all involved. A well-maintained repository of version-controlled documentation facilitates transparency, aiding in tracing the evolution of changes and reducing confusion. This meticulous documentation also supports knowledge transfer, enabling seamless onboarding and continuity.

By meticulously capturing every step and decision, organizations establish a reliable foundation for change, ensuring that stakeholders remain informed and aligned throughout the process. Robust documentation safeguards against uncertainties and serves as a valuable resource for future enhancements.

Thorough Testing and Quality Assurance

Rigorous testing and quality assurance are cornerstones of successful Salesforce change management. Crafting comprehensive test plans and scenarios allows for the meticulous examination of new configurations and functionalities. User Acceptance Testing (UAT) involving end-users validates the changes from a practical standpoint, ensuring they meet user needs and expectations.

Addressing any detected bugs, performance issues, or discrepancies during testing guarantees a smoother transition. A robust testing phase minimizes post-implementation disruptions and fosters user confidence. By prioritizing quality assurance, organizations fortify their change management process, delivering dependable solutions that align seamlessly with business objectives.

User Training and Support

Empowering users through effective training and ongoing support is pivotal in salesforce change management. Developing comprehensive training materials, including guides and tutorials, equips users with the knowledge to navigate new features and processes. Conducting engaging training sessions and workshops enhances user proficiency and fosters a positive transition experience.

Providing accessible avenues for user support, such as help desks or forums, ensures timely issue resolution and knowledge sharing. Prioritizing user training and support cultivates user confidence, reduces frustration, and promotes efficient utilization of the salesforce platform, ultimately contributing to the success of change initiatives.

Effective Change Rollout and Monitoring

A well-executed change rollout and vigilant monitoring are pivotal to salesforce change management success. Careful planning of controlled rollouts or pilot launches ensures gradual adoption and minimizes disruption. Monitoring user adoption, feedback, and system performance provides valuable insights into the effectiveness of implemented changes. Iterative improvements based on real-time data help fine-tune configurations and address evolving needs.

This proactive approach guarantees that the change’s impact aligns with expectations, promoting sustained user satisfaction. By maintaining a watchful eye on the ongoing change process, organizations can swiftly adapt, optimize, and enhance the Salesforce environment, driving long-term success and continuous improvement.

Simplifying Salesforce change management is a multi-faceted endeavor that demands strategic planning, collaboration, documentation, testing, training, and vigilant monitoring. By adhering to these key principles, organizations can navigate transitions with clarity, engage stakeholders effectively, and ensure seamless system enhancements. Embracing change as an iterative process allows for agility and continuous improvement, leading to a Salesforce environment that not only meets current needs but also lays a solid foundation for future innovation and success.

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Testing Process

These exams can be taken at Bethel or through an external authorized Certiport testing center.  Certiport.com/locator can help you find an external site.  If you would like to take the exams at Bethel, please email our testing coordinator at whiste@bethel.edu.

Study Resources

• The MOS Exams are currently only supported in a Windows environment. The testing at Bethel will occur on Windows computers. If you are used to MS Office on a Mac you should spend time ensuring you are familiar with the objectives below on a Windows computer.
• Bethel provides student access to Lynda.com through lynda.bethel.edu. This is a great resource on a wide variety of topics. There are Lynda courses for Microsoft Office Specialist test preparation including a Word 2016 course, PowerPoint 2016 course, and Excel 2016 course.
• Microsoft Office Specialist Study materials can also be located at bookstores or some libraries.
• You can also find material on:
• For individual test Objectives:

Fees

• The MOS Exams are currently only supported in a Windows environment. The testing at Bethel will occur on Windows computers. If you are used to MS Office on a Mac you should spend time ensuring you are familiar with the objectives below on a Windows computer.
• Bethel provides student access to LinkedIn Learning. This is a great resource on a wide variety of topics. There are LinkedIn Learning courses for Microsoft Office Specialist test preparation including a Word 2019 course, PowerPoint 2019 course, and Excel 2019 course.
• Microsoft Office Specialist Study materials can also be located at bookstores or some libraries.

Fees

The test fee is $25 per test ($75 required for all 3 tests). Payment of the test fee must be made when registering for the test. No test can be taken unless this fee is paid. Payment must be made with a credit card (VISA, MasterCard, or American Express only). Sorry, no personal checks or cash.

Test Requirements

Current & valid picture ID: driver's license, passport, or Bethel identification card. Confirmation email sent to your bethel.edu email address showing payment for the assessment(s). You must be a Bethel Student, Faculty or Staff to take this assessment.

Accommodations

Bethel University is committed to creating access to all students. For test accommodations see the procedure and submit your request.   

Cancellation Policy

Exam cancellations less than 48 hours before the test or lack of attendance at exams are considered non-refundable. To cancel or re-schedule prior to 48 hours please contact the testing coordinator at whiste@bethel.edu or 651.638.6573.

Questions?

Contact our testing coordinator at 651.638.6573.

Registration

Register Now

The​ ​Reading​ ​Specialist​ ​Certification​ ​program​ at​ ​Drexel​ ​University’s​ ​School​ ​of Education​ ​in​ ​Philadelphia,​ ​Pennsylvania​ aims​ ​to​ ​prepare​ graduate​ students​ ​to​ ​work with​ ​individuals​ ​with​ ​a​ ​range​ ​of​ ​reading​ ​abilities​ ​and​ ​needs​ ​by​ ​introducing​ ​them​ ​to multisensory​ ​approaches​ ​to​ ​reading​ ​instruction,​ ​and​ ​to​ ​a​ ​variety​ ​of​ ​diagnostic​ ​tools for​ ​planning​ ​and​ ​evaluation​ ​purposes,​ ​as​ ​well​ ​as​ ​to​ ​monitor​ ​student​ ​performance​ ​and growth.​ ​Students​ enrolled​ ​in​ ​the​ ​online​ ​Reading​ ​Specialist​ ​Certification​ ​program​ will learn​ ​effective​ ​reading​ ​strategies,​ ​and​ ​become​ ​exceptionally​ ​skilled​ ​and​ ​qualified​ ​to support​ ​students​ ​with​ ​reading​ ​needs​ ​and​ ​provide​ ​literacy​ ​leadership​ ​and​ ​coaching​ ​to teachers​ ​and​ ​schools.

How ​to ​Become ​a ​Reading ​Specialist  

Drexel's studying Specialist Certification program is a 31-credit program that can be completed in about 15 months. In addition to completing the 8 core courses that meet PA Department of Education’s requirements for professional competencies for studying certified in training, the program also requires 5 core courses from the Wilson studying System® program, providing our students with in-depth knowledge of language structure, multisensory, and diagnostic instructional techniques for 2nd through 12 grade students and adults who need more intensive support in studying or have language-based disabilities.

For PA studying Specialist certification, students must complete the PA Praxis test studying Specialist (Test Code #5301/0301) with passing score of 164. Graduates​ ​of​ ​the​ ​Reading​ ​Specialist​ ​Certificate​ ​program​ ​who​ ​have​ ​passed​ ​the appropriate​ ​Praxis​ ​exam​ ​and​ ​received​ ​the​ ​PA​ ​Reading​ ​Specialist​ ​add-on​ ​state certification​ ​will​ ​have​ ​the​ ​opportunity​ ​to​ ​become​ ​reading​ ​specialists,​ ​reading interventionists,​ ​literacy​ ​coaches,​ ​literacy​ ​mentors,​ ​literacy​ ​program​ ​directors, reading​ ​teachers,​ and​ ​literacy​ ​specialists​ ​working​ ​in​ ​a​ ​community-based​ ​literacy center.

Reading ​Specialist ​Certification ​Eligibility ​and ​Admission Requirements

To be admitted to the studying Specialist program, students must possess​ ​an Instructional​ ​I​ ​certificate​ ​in​ ​PA​ ​or​ ​another​ ​state.​ The​ online​ Reading​ ​Specialist program​ ​aims​ ​to​ ​help​ ​graduate​ ​students​:

• Understand​ ​how​ ​literacy​ ​is​ ​a​ ​meaning​ ​making​ ​process
• Offer​ ​different​ ​ways​ ​of​ ​exploring​ ​children's​ ​responses​ ​to​ ​a​ ​variety​ ​of​ ​texts
• Enrich​ ​reading​ ​and​ ​writing​ ​in​ ​content​ ​area​ ​classrooms;​ ​and​ ​to​ ​teach​ ​them​ ​how to​ ​incorporate​ ​research-based​ ​approaches

Students​ ​will​ ​graduate​ ​with​ ​a​ ​Reading​ ​Specialist​ ​Certification,​ ​as​ ​well​ ​as​ ​a WILSON®​ ​Level​ ​I​ ​certificate.​ ​The​ ​WILSON®​ ​Level​ ​I​ ​certificate​ ​will​ ​allow​ students:

• To​ ​learn​ ​the​ ​intricacies​ ​of​ ​the​ ​English​ ​language
• To​ ​teach​ ​a​ ​direct​ ​instruction​ ​multisensory​ ​language-based​ ​program
• To​ ​support​ ​students​ ​who​ ​need​ ​extra​ ​reading​ ​assistance

Reading ​Specialist ​Certification ​Features ​& Program ​Benefits

Drexel​ ​University​ ​is​ ​one​ ​of​ ​a​ ​few​ ​select​ ​universities​ ​to​ ​offer​ ​WILSON®​ ​Level​ ​I courses​ ​as​ ​a​ ​part​ ​of​ ​the​ ​core​ ​requirements.​ ​Students​ ​will​ ​receive​ ​a​ ​Level​ ​I certificate​ ​from​ ​WILSON®​ ​in​ ​addition​ ​to​ ​a​ Pennsylvania​ ​Reading​ ​Specialist Certification.

• Learn​ ​from​ ​highly​ ​qualified​ ​faculty​ ​who​ ​have​ ​expertise​ ​in​ ​online​ ​teaching​ ​and are​ ​practitioner-scholars​ ​in​ ​the​ ​field​ ​of​ ​literacy.
• Fully​ ​accredited​ ​by​ ​the​ ​Middle​ ​States​ ​Commission​ ​on​ ​Higher​ ​Education. Drexel​ ​University's​ ​teacher​ ​education​ and​ ​reading​ ​specialist​ programs​ ​are approved​ ​by​ ​the​ ​Pennsylvania​ ​Department​ ​of​ ​Education.
• Flexible,​ ​completely​ ​online​ reading​ ​specialist​ degree​ ​program​ ​that​ ​fits​ ​easily into​ ​your​ ​busy​ ​work​ ​and​ ​personal​ ​schedule.
• The​ ​Reading​ ​Specialist​ ​program​ ​is​ ​financial​ ​aid​ ​eligible.
• Credits​ ​are​ ​eligible​ ​for​ ​transfer​ ​into​ ​the​ MS​ ​in​ ​Teaching,​ ​Learning,​ ​and Curriculum​ ​program​.
• Course​ ​descriptions​ ​may​ ​be​ ​found​ ​in​ ​the​ Drexel​ ​University​ ​Course​ ​Catalog​.

How ​to ​Apply ​to ​the ​Reading ​Specialist ​Certification Program

The studying Specialist certification program is offered 100% online. You can get started by filling out the Drexel Online application.

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What Is A studying Specialist?

A studying specialist is an educational professional who works with individuals that struggle to gain or Excellerate literacy skills. Working primarily with children at the grade school level, studying certified use a variety of diagnostic tools to identify literacy challenges and to determine the types of instruction that will be needed to help young students become confident readers and writers. These professionals work with teachers and school systems to develop literacy curricula and tools for teaching studying in the classroom setting. studying certified may also work with older children and adolescents, as well as students learning English as a second language (ESL) or those with learning disabilities. Becoming a studying specialist requires a specialized advanced degree or certificate and the development of specific skills to help students at all levels become proficient in studying and provide other literacy interventions.

What Does a studying Specialist Do?

Reading certified are responsible for several tasks that support student success in studying and writing. Responsibilities include working one-on-one with students on phonetics, word identification, and studying comprehension, with small groups of students who experience similar needs, and with those experiencing studying challenges, like dyslexia. studying certified also collaborate with classroom teachers to develop literacy curricula, partner in the creation of Individualized Education Plans (IEPs) and conduct ongoing assessments of students’ progress.

There are five common roles studying certified play within educational systems:

• Specialist – A studying specialist will evaluate students who are having difficulty studying and writing and will plan and implement targeted strategies for improving those skills.
• Interventionist – Many studying certified work one-on-one with specific students who require more support than can be offered in a classroom setting. They develop tailored literacy strategies for individual students and provide a learning environment for students who may feel lost in group instruction.
• Coach – studying certified often coach teachers on effective tools for teaching studying and writing, along with strategies for supporting students who struggle in those areas.
• Professional Development Lead – studying certified may conduct professional development sessions designed to enhance school- or district-wide literacy programs and Excellerate literacy outcomes at all grade levels.
• Curriculum Reviewer – As schools adopt new curricula or update existing curricula, studying certified often participate in curriculum committees to ensure that curricula meet the literacy needs and goals of the school.

What Is the Difference Between a studying Teacher and studying Specialist?

Reading teachers and studying certified have many of the same responsibilities. Both types of professionals work with students to Excellerate studying fluency and comprehension and assist students with grammar, spelling, and phonetics. studying teachers work with students at all grade and skill levels. In contrast, certified studying certified usually work with students in grade schools and are specially trained to work with students with learning disabilities and those struggling with studying at their grade level.

What Skills Do You Need to Be a studying Specialist?

To become a successful studying specialist, individuals must possess and be able to demonstrate a passion for studying and teaching, and other key skills that lead to effective strategies for improving students’ studying and writing. Beyond direct service to students, studying certified must also have the skills to work with parents, schools, and school districts to develop and sustain meaningful literacy programs.

• Critical Thinking – it’s important for studying certified to have a deep understanding of literacy theories and practices and be able to think critically about what theories and practices might be relevant to an individual student’s intervention strategy.
• Assessment – Successful studying certified should have an intricate knowledge of evaluation methodologies in order to assess literacy programs and to implement program improvements.
• Instruction – Many studying certified have teaching experience, and strong instructional skills are critical in providing seamless support as students transition between the regular classroom and a specialized literacy program.
• Leadership – studying certified must be able to lead literacy programs and professional development activities for schools and districts and serve as lead resources for parents and school communities.
• Communication – studying certified must be able to effectively communicate intervention strategies to the students with whom they work and be able to clearly articulate challenges and successes with parents, teachers, and other members of the learning community.
• Patience and compassion – When working with students with learning disabilities and those struggling with studying and writing, patience and compassion are critical qualities, as the journey to improving literacy skills may take time.

How Long Does It Take to Become a studying Specialist?

If an individual does not have a state teaching certificate already then an aspiring studying certified should expect to devote several years earning the required degrees and certification. For example, the first four years are spent earning a bachelor’s degree in education, literacy, reading, or another relevant field to become certified as a classroom teacher. Once an individual is a certified teacher, a studying specialist certification can be accomplished within 1-2 years. The length of certification programs varies; Drexel’s 31-credit reading specialist certification program can be completed in about 15 months.

How to Become a studying Specialist in 7 Steps

In most cases, studying certified need a bachelor’s degree in education, teaching experience (is often preferable), and a studying specialist certificate. Considering all levels of required education, training, and field experience, individuals can expect to become certified studying certified in six or seven steps.

1. Bachelor’s degree – Aspiring studying certified must earn a bachelor’s degree in education, literacy, reading, or a related field that prepares individuals for certification in teaching.
2. Student teaching experience – While pursuing a bachelor’s degree, individuals can complete a student teaching field placement and gain critical real-world experience in the classroom. Standards and requirements for student teaching positions vary by state and school district.
3. Certification test and teaching license – Each state conducts its own teacher certification examination and has its own requirements for obtaining a teaching license. Individuals should consult with their state’s board of education for specific requirements. Generally, individuals must meet minimum grade point average (GPA) requirements and complete a series of background checks.
4. Classroom teaching experience – Aspiring studying certified may pursue a postgraduate certificate or advanced graduate degree while gaining important teaching experience at the same time.
5. Master’s degree (state by state) – Some states require a master’s degree for studying specialist certification, so individuals should consult with their state’s board of education. Master’s degree programs offer additional, in-depth instruction on literacy theories, application of theories in the classroom, student assessment, and evaluation of curricula.
6. Complete reading specialist certification program and exam – Each state conducts its own studying specialist certification examination. In Pennsylvania, to become a certified studying specialist, individuals must complete a certification program and complete the PA Praxis test studying Specialist (Test Code #5301/0301) with passing score of 164. In many instances, credit hours accrued through a studying specialist certification program can be counted towards a master’s degree.
7. Apply for studying specialist jobs – Open positions may also be listed as Literacy Coach, studying Coach, studying Intervention Teacher/Specialist, or studying Instructor/Teacher. Individuals may also choose to remain in their teaching positions but use their training as studying certified to enhance their classroom instruction.

Are studying certified in Demand?

Reading certified are in demand within the overall job market, because literacy is a critical component of academic success, and most K-12 schools will need the support of studying certified to meet specific literacy benchmarks. The job outlook for studying certified is positive. For instructional coordinators and special education teachers, roles similar to studying specialists, the Bureau of Labor Statistics estimates 4-7% job growth between 2021-2031.

How Much Does a studying Specialist Make?

The average annual salary for a studying specialist is $55,248 according to Payscale.com. studying certified typically have a salary similar to that of special education teachers and instructional coordinators, and according to the Bureau of Labor Statistics, the average salary is $61,820 for special education teachers and $63,740 for instructional coordinators. Annual salaries for this profession will vary based on location, educational level, and years of experience. And because studying certified can pursue a range of careers – from working in schools and with school districts to develop curricula to consulting for the private sector and textbook publishing companies – salaries will be as equally varied.

Become A studying Specialist with Drexel University’s School of Education

The School of Education’s Reading Specialist Certification program at Drexel prepares students to work with individuals with a range of studying abilities and needs. The program’s coursework enables students to meet Pennsylvania’s requirements for professional competencies for studying specialists, and it’s one of the few select programs in the region that offers courses from the Wilson studying System®, a pioneer and leader in the science of studying and literacy education. Students will learn effective studying strategies, and become exceptionally skilled and qualified to support students with studying needs and provide literacy leadership and coaching to teachers and schools.

Drexel’s studying Specialist Certification program is offered 100% online. Get started by requesting more information or by completing the Drexel Online application.