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Question: 1
Which is an input variable supported in flows?
A. Record Collection Variable
B. Picklist
C. Collection
D. Record Variables
Answer: A
In Salesforce flows, a Record Collection Variable can store a set of records and their fields. Record Collection
Variables can be used in loops and assignments, so they are an excellent choice for storing multiple records that you
want to process or manipulate within a flow. This makes them a type of input variable supported in flows.
Note: While you can definitely work with records using "Record Variables" (D), the answer choice refers to a single
record, not multiple, so in the context of this question, A. Record Collection Variable is the more correct answer
Question: 2
Administrator has seen an increased number of tickets logged by end reporting Flow errors.
To analyze flows in the org, where should the should Administrator to identify which Flows are causing are causing
the most errors?
A. In Setup, go to Process Automation and select Automation Home.
B. In Setup, go to Flows and select the 'Recently Viewed' List View.
C. In Setup, type 'Queue' in the quick search menu and select 'Queues'.
D. In Setup, go to Process Automation and select Paused Flow Interviews.
Answer: A
Automation Home in Salesforce is a place where administrators can monitor, maintain, and get insights about your
orgâs automated processes all in one place. It gives a broad view of the health of automation in an org, including
active workflows, processes, and flows. They can find important metrics and recommendations for processes and
flows, which includes error rates.
Question: 3
Universal Containers (UC) has two business groups that have unique stages in the spelling process.
What should UC use to implement?
A. Use Lightning Flow
B. Use Record Type
C. Page Layout
D. Use Opportunity Stages.
Answer: B
Question: 4
What are two valid trigger invocation conditions when creating a trigger that invokes a record-based process?
A. When a new record is created.
B. When a record is deleted.
C. When a record is shared.
D. When a record is updated.
Answer: A,D
Question: 5
What key feature was introduced is Spring 21 release which helps with identifying performance�
A. Stagger and Throttle plug-ins for Flows
B. Accurate measure of the CPU time consumption of Flows and Processes
C. Black run-as access for Processes
D. Optimizer plug-in for Flows and Processes
Answer: B
Question: 6
Universal Container (UC) recently migrated to Lightning Experience.
How can UC allow users to upload a file during a Flow?
A. Custom Lightning Component
B. Apex + Visualforce
C. File Upload* standard Screen Component
D. Node.js
Answer: C
Question: 7
Universal Containers requested a custom field on the account to be created to display the number of open cases related
to the this requirement?
A. Use a flow to populate the custom field value.
B. Use the process builder to populate the custom field value.
C. Use scheduled apex to populate the custom field value.
D. Create a roll-up summary field.
Answer: D
Question: 8
What does a flow connector do?
A. Tells the flow which external database to connect to.
B. Tells the flow which element to execute next.
C. Tells the flow which resource to create next.
D. Tells Salesforce which flow to start next.
Answer: B
Question: 9
Universal Containers (UC) requested that when a support case is open for more than 7 days, a chatter post should be
posted to the Regional could the admin meet this requirement?
A. Apex trigger
B. LWC component
C. Scheduled workflow rule
D. Scheduled process builder
Answer: D
Question: 10
What is a valid distribution method for Autolaunched flow with a schedule trigger?
A. Metadata and Tooling API
C. Scheduled time and frequency
D. Custom Apex Classes
Answer: C
Question: 11
Which three types of data can a flow variable store?
A. Multi-Select Picklist
B. Text
C. Binary Large Object (BLOB)
D. Record
E. Character Large Object (CLOB)
Answer: A,B,D,E
A flow variable can store data of various types. This includes simple data types like Text (B), and complex data types
like Record (D), and Character Large Object (CLOB) (E).
However, Binary Large Object (BLOB) (C) isn't a type of data that a flow variable can store. Also, a Multi-Select
Picklist (A) is a field type on a record and not a data type that a variable can store. A variable could potentially store
the selected values from a multi-select picklist as a text string, but it wouldn't store the picklist itself.
Question: 12
Northern Trail Outfitters (NTO) has a drop-down legacy UX. NTO is now looking to replace it with a personalized
UX so that the right recommend .. available to the right people at the right time.
Which automation feature can help NTO accomplish this goal?
A. Einstein Next Best Action
B. Experience Builder
C. Personalization Workbench
D. interaction Designer
Answer: A
Question: 13
The Salesforce Admin needs to automate a process that sends an approval request to the VP of Sales for any account
record that changes from Prospect to New Customer.
What process automation capabilities would the Admin use to meet this requirement?
A. Use an Apex Trigger to change the Account field value from "prospect" to "customer" and email the Account
Owner as a reminder to get an approval from their Manager.
B. Use a Record Trigger Flow to change the Account field value from "prospect" to "customer" and email the Account
C. Use a Flow to update the field and trigger on Approval Process to notify the VP of Sales.
D. Use o Process to monitor t changed field value on the Account object from "prospect" to "customer" and an action
to submit the record to an Approval Process
Answer: D
Salesforce's Process Builder can be used to automate standard internal procedures. In this scenario, the Admin would
build a process that triggers whenever the specified Account record changes from 'prospect' to 'new customer'. This
process can then have an action that submits the record for an approval process, which would send an approval request
to the VP of Sales.
Question: 14
In which two ways does Salesforce Flow for Service help customer service agent?
A. It shows a checklist that agents can print.
B. It allows an agent to pen a record and seamlessly resume a customer conversion.
C. It uses flows and quick action to walk agents through customer engagement.
D. It helps an experienced agent show a new agent what to do.
Answer: A,B,C
Question: 15
What should an Administrator do to allow the value of a variable to be get by sources that started the flow?
A. Select "Field is required" checkbox
B. Select 'Allow Multiple Values" checkbox
C. Select "Available for output" checkbox
D. Select "Available for input" checkbox
Answer: C
In order to allow the value of a variable to be obtained (or "output") by sources that started the flow, the "Available for
output" checkbox should be selected. This makes the variable's value available to the flow or process that initiated the
current flow.
The "Available for input" checkbox allows values to be passed into a flow from the source that started it, whereas the
"Allow Multiple Values" checkbox allows a variable to hold more than one value. The "Field is required" checkbox,
on the other hand, is not applicable in this context.
Question: 16
Which three conditions need to be met in order for an Administrator to delete a flow version installed from a package
without uninstalling the package?
A. The flow version is deprecated in the org.
B. The flow version isnât the latest version of the flow installed in an org.
C. The flow version has no scheduled actions that are currently live or running.
D. The flow version is inactive.
E. The flow version doesnât have any associated paused flow interviews.
Answer: A,B,D,E
Question: 17
An administrator wants to route an employeeâs time-off request to their manager for approval.
Which tool should the administrator use?
A. Process Builder
B. Approvals
C. Workflow Rules
D. Flow Builder
Answer: B
Question: 18
Which two types of flows are supported by Salesforce Flow?
A. Remote Flows
B. Autolounched Flows
C. Screen Flows
D. Managed Flows
Answer: A,B,C
Question: 19
What is a flow interview?
A. Questions posed by flow designer to potential flow users.
B. A flow that takes the same path as the original flow.
C. Instance of a flow.
D. Connection or interlink between two to more internal elements of a flow.
Answer: C
Question: 20
The Administrator is creating a login flow for a new application which will be deployed on Salesforce. The âŠ.. create
an automation logic to help validate the credentials and access.
What is the right design for this âŠ.?
A. Leverage Screen Flow for displaying the input fields and custom apex triggers for the post login and process.
B. Leverage Screen Flow for displaying the input fields and for handling the post login and process.
C. Leverage Process Builder with Workflow rules for displaying the input fields and for handling the post login and
D. Leverage Screen Flow for displaying the input fields and autolaunched flow for handling the post login and process
Answer: B

Salesforce Professional learn - BingNews Search results Salesforce Professional learn - BingNews Salesforce CRM Review

Editors Score:9.5/10

Salesforce is a highly customizable and powerful CRM platform with a suite of products that can connect your marketing, sales, commerce, service and IT teams with the data they need to better serve your customers.

  • An expansive range of available CRM products means that Salesforce can grow with your company.
  • Salesforce acts as a single source of customer data for everyone in your company to Excellerate customer experiences and outcomes.
  • Salesforce has a targeted set of CRM products engineered for small businesses.
  • Larger businesses may have to pay additional fees to use Salesforce integrations effectively.
  • Most Salesforce plans require an annual commitment.
  • It could be difficult to get immediate technical assistance during nonbusiness hours.
  • Salesforce helps teams across departments stay organized with a central source of data to serve customers better.
  • Salesforce has a wide range of CRM products, features and tools designed to help small businesses sell smarter and grow.
  • Salesforce includes AI-powered tools with effective algorithms to help you serve the best deals to the right customers at the perfect time.
  • This review is for small business owners who are interested in implementing Salesforce as their CRM. 

Salesforce is among the earliest and best-known cloud-based customer relationship management (CRM) platforms. The software service provider has an expansive collection of CRM products for sales, service, marketing, commerce, sustainability, safety and experiences. In addition to its variety of need-based software solutions, Salesforce offers custom packages for businesses of every size to connect marketing, sales, commerce, service and IT teams with a unified solution for every phase of their customers’ journeys. 

In our review, we focused on what Salesforce has defined as its Small Business Solutions: the Starter, Sales Professional, Service Professional and Marketing Cloud Account Engagement editions. Our Professional edition demo account was built for a sales team at a small business with fewer than 20 employees who need user accounts.

Salesforce CRM Editor's Rating:

9.5 / 10

Why We Chose Salesforce as the Best CRM for Small Businesses

Salesforce is among the industry leaders in cloud-based CRM solutions and has the widest variety of plans and features we’ve reviewed. Unlike the other industry giants, Salesforce gears many of its product offerings and its pricing toward small businesses that want to start with a simple and effective all-in-one sales and customer service tool. Salesforce learns and grows with your business, thanks to intelligent tools that Excellerate with each customer interaction. As a centralized source of data, Salesforce makes it easier to understand how to allocate marketing efforts and tailor messages for different customer segments with helpful AI-powered recommendations from Einstein and complete AI-generated content with Einstein GPT. With easy-to-use automations, timesaving macros, AI-powered insights and detailed customer information, business owners and small sales teams can eliminate repetitive manual tasks. Instead, they can focus their energy on delivering personalized service and deals at the perfect times in their customers’ journeys.

Salesforce keeps records of every customer interaction and communication, which any registered user in your company can access from any device. Source: Salesforce


Despite its potential complexity and advanced feature set, Salesforce is far from a difficult product to set up and use in a small business setting, even for first-time CRM account owners. However, if usability is your top priority, you may want to consider another CRM, such as Keap or Sales CRM, two of the top choices for ease of use (learn more in our Keap review and Sales CRM review). Once you’ve gone through the brief setup process to import your contacts and build your sales workflows, you can begin collecting new leads and making more sales with live in-product help to assist with any minor issues.

Even with Salesforce Starter (formerly Essentials), the company’s entry-level edition, automated tools will log sales activities like emails and calendar entries with the AI-powered tool named Einstein. With all of your customer data stored in one location, it’s easy to develop effective sales strategies and keep track of every step of your customers’ journeys. On the support side, you can help your customers resolve common issues by publishing a searchable knowledge center from a readymade template.

As your small business grows, you can easily add features from the AppExchange or upgrade to a better-featured plan to suit the evolving needs of your customers and employees. All of your CRM features are available through the mobile CRM apps, letting you and your team work effectively from anywhere. [Read related article: 12 Features to Look for in a CRM Solution]

You can see and manage your entire sales process, from new leads to close, through any internet-connected device. Source: Salesforce

Salesforce CRM Features

You would be hard-pressed to find a popular CRM feature that’s not available with Salesforce in a standard edition or as an existing add-on. Even with the entry-level Starter plan, you’ll have access to AI-powered features and automations with Einstein Activity Capture. 

You can select a sellable item from your Salesforce catalog, set your segmented contacts and let Einstein dive into the data to make the best offers to the right prospects at the perfect time for a sale. Source: Salesforce

These sorts of tools are typically reserved for more expensive, higher-tier plans with other service providers. All Salesforce plans include features for data syncing, sales tracking, customer service, mobile access, custom reporting, integrations and everything else you need to manage customer sales and support. We’ve highlighted a few of the features that are most effective for small business owners.

Sales forecasting

Stay ahead of annual budgets and quarterly goals with real-time sales forecasting.

Lead management

Go from lead to close with automated processes and intelligent deals.

Social intelligence

Get insights into relevant and trending social engagement for your account.

Einstein GPT

Auto-generate sales tasks, generate personalized content and deliver AI-powered customer insights.

Sales Forecasting

Salesforce provides an accurate and up-to-date view of your entire business pipeline. You can motivate your sales reps to exceed their targets with up-to-the-minute leaderboards to encourage friendly competition. You can easily identify areas where your business is struggling through an objective, data-driven point of view to make necessary adjustments and stay on track with your revenue goals. The software builds forecasts with a set of weighted variables that can include the owner, time, forecast categories, product family and territory. According to Salesforce, sales leaders can usually expect to see accuracy within 10 percent of their forecasted data.

As a sales manager, you can see your team’s progress with quarterly and monthly goals, and dive into any piece of data for great insight. Source: Salesforce

Lead Management

You can use landing pages and email to automatically add new leads and route them to the appropriate sales representative. Your reps will automatically have all the information they need to follow up with one click to email from a personalized template or make a call with the built-in dialer. You can customize your lead’s information pages to highlight the details that matter to your business and guide your reps on what they should focus on and accomplish next. You can automate many manual tasks and set up complex macros to handle multiple time-consuming actions quickly in a single click. With key information and helpful automations, your reps can spend more time selling and less time learning about their customers.

You can manually filter leads to determine the strongest opportunities. Source: Salesforce

Social Intelligence

Available as an add-on for $25 per month, the unique Social Intelligence feature helps business owners and managers harness engagement across social media networks to make better sales decisions. This social listening tool uses natural language processing to gain an understanding of trending news and business events for your accounts, competitors and industry. You can use this tool to identify new leads, set reminders to reach out to a contact, search for account names, and use keywords to surface business events and key conversations to reach your customers where they congregate online.

Einstein GPT

New for 2023, Einstein GPT is the next generation of Salesforce’s “Einstein” AI technology that’s delivered more than 200 billion daily AI-powered predictions across the company’s Customer 360 platform. As the name implies, Einstein GPT combines Salesforce’s proprietary AI models with ChatGPT to trigger time-saving automations and create personalized AI-generated content. Sales teams can use this tool to compose emails and schedule meetings. Service teams can use it to generate personalized chat replies and collect relevant information from existing case notes. Marketing teams can use it to engage customers and prospects through multiple communication channels. With Slack integration, anyone at your company can benefit from AI-powered conversation summaries and writing assistance to quickly draft coherent messages and texts. 

Save valuable time directing your CRM to create lead-generation pages, add sign-up forms, get insights on new accounts and send customers detailed answers to complex questions. Source: Salesforce

Salesforce CRM Pricing

The Salesforce Small Business CRM has four plans with three distinct tiers. The entry-level Starter edition, which has a limit of 10 user accounts, includes everything you’ll need from a CRM to run your business efficiently from one cloud-based platform. For the middle-tier Professional option, you can choose between the Sales Professional and the Service Professional, based on how you interact with your customers. Rather than a per-seat price, the upper-tier Marketing Cloud Account Engagement is priced by the number of contacts you manage and includes support for 10,000 contacts.

Salesforce bases the pricing for some of its plans on the number of users, while others are priced by the number of customer contacts.

You can purchase add-ons for new features or extended capabilities for sales, service, marketing, commerce, analytics and more. Most plans require an annual payment plan.


Starting price (per user per month)




Lead management, duplicate blocking, web-to-lead capture, mass email, custom sales processes, mobile apps, offline functionality, custom dashboards, custom reports, file sharing, case management, 5 automation workflows per organization

Sales Professional


Everything in Starter, plus custom sales console app, collaborative forecasts, forecasting app, contracts, orders, quotes, unlimited custom apps, custom roles, developer sandbox

Service Professional


Everything in Starter, plus service contracts, entitlements, case milestone tracker, service orders, advanced case management, work order management, product tracking, custom profiles, unlimited custom apps, developer sandbox

Marketing Cloud Account Engagement


Up to 10,000 contacts, email marketing, drag-and-drop content creation, Sales Cloud integration, subscriber profiles, segmentation, event-triggered communications, automated workflows, basic reporting, A/B testing, personalized communications


The difficulty of setting up Salesforce is largely dependent on the product you select, size of your team, number of contacts and complexity of your CRM workflows. However, for a small business setting up a Starter plan, Salesforce is considered fast and easy. The self-help resources include more than 350 YouTube videos, more than 120 webinars and a large collection of on-demand expert coaching videos to help you with everything from importing your contacts to building out automated sales processes. During the setup process, Salesforce provides to-do lists and recommended steps to help you connect to your email, set up your sales processes, customize fields, import data, and start collecting and nurturing leads.

Small businesses and anyone new to CRM features should have an easy time getting their Salesforce account up and running.

Customer Service

Salesforce’s customer service is available 24/7 by phone, email and chat, but finding the help you need may take some time. Salesforce prefers customers to request a support call via online form to initiate a technical support case. (This is similar to what we saw in our review of Oracle NetSuite CRM.) While this practice helps ensure the correct person is available to resolve your issue, the waiting period may be frustrating if your sales or support activities are affected and you need an immediate resolution.

When we called for technical support outside of normal business hours, we were informed that Salesforce was experiencing high call volume and were encouraged to seek a solution on our own at


Integrations on the Starter plan are limited to DocuSign, Dropbox, HelloSign, CodeScience, ActiveCampaign and Zapier. While Zapier alone can cover many of the must-have CRM integrations, you’ll have to pay extra for a plan that offers more than 100 automated tasks per month.

The majority of Salesforce’s products require an annual subscription. Most CRM providers offer annual and monthly payment options for most of their plans. (See examples in our Zoho CRM review.)


Our editorial team and contributing writers considered all of the major CRM software providers in 2024 for review. After performing our initial research into each platform, we selected 13 of the leading CRM solutions available today for small businesses, including Salesforce, Sales CRM, Freshsales, Zoho, Oracle NetSuite, HubSpot, Pipedrive and Zendesk. After spending many hours participating in live product demos and testing each platform, we identified the best use case for each of the 13 providers to help small businesses owners and managers choose the best CRM for their needs. We’ve also taken a deeper dive with nine of our top performers, providing greater insight into the features and tools that separate these CRM solutions from the rest of the competition. Salesforce meets the needs of small businesses and teams with easy-to-use features to manage leads, stay on top of sales goals and automatically identify insights into the social trends that are relevant to your company. The platform’s features are expansive, ensuring you’ll always have access to the CRM tools you need as your business evolves.

Salesforce CRM FAQ

No, Salesforce does not currently offer a free version of its CRM software. However, it does offer a free 14-day or 30-day trial for most products so you can test them rigorously. The lowest-priced plan offered by Salesforce, Starter, costs $25 per user per month when billed annually and includes a 14-day free trial.

Yes. In fact, Salesforce was one of the early cloud-based software service providers. Its cloud-based software solutions cover CRM, sales, enterprise resource planning, marketing automation and analytics.

According to the customer success stories on Salesforce’s website, many global companies use the cloud-based service for sales, marketing, communications and more. Those companies include IBM, Mercedes-Benz, NBCUniversal, Herman Miller, RBC, Morgan Stanley, PayPal, AT&T, 3M, ADP, Adidas, AWS, American Express, American Red Cross and Asana.

Overall Value

We recommend Salesforce CRM for …

  • New businesses looking for their first CRM platform.
  • Small businesses shopping for a basic all-in-one sales and support platform.
  • Scaling businesses expecting steady growth and looking for a flexible CRM to meet their evolving needs.

We don’t recommend Salesforce CRM for …

  • Businesses in niche industries that don’t segment their audience.
  • Businesses seeking an equal mix of sales and customer service from their CRM.
  • Enterprise-level businesses that want a lot of customizable features and tools.
Tue, 02 Jan 2024 09:59:00 -0600 en text/html
Salesforce vs. monday: Definitive Comparison

In today’s business world, using a top CRM software is no longer optional; it’s critical for success. A good customer relationship management (CRM) software will help you expedite your business growth by streamlining your workflows, boosting sales and improving customer engagement.

However, given the plethora of options available, choosing the right tool can be hard. In this article, we will dive into a detailed comparison of two popular CRM platforms, which we’ve covered extensively in our Salesforce CRM review and monday Sales CRM review. This guide offers helpful insights so you can make an informed choice that best suits your business needs.

Let’s now dive into a detailed comparison of the two platforms.


Both Salesforce and monday Sales CRM  have a vast range of features. However, Salesforce is richer in more advanced CRM features compared to monday.


Salesforce is a comprehensive CRM platform that offers a vast range of features, including sales automation, customer service, marketing automation and analytics. It offers lead management, opportunity management, customer service and contact management features. It also comes with a high degree of customization and integration features. This makes it suitable for businesses with complex sales and marketing operations.


monday is mainly focused on project management. As such, it’s not as heavy as Salesforce in terms of CRM features. However, monday also includes extensive project and team management, human resources, and software development features. This makes it fit for businesses that need an all-inclusive tool for improving sales and customer experience as well as team management.

Winner: Salesforce

Salesforce offers a wider range of features and functionalities to manage customer relationships and support sales and marketing efforts. This makes it the winner in terms of CRM features. However, if you are interested in more than just CRM features, monday is a better option.


Both Salesforce and monday offer a range of pricing options to suit businesses of different sizes.  They also come with a free trial, which allows users to try the tools’ features before committing to them. 


The pricing model for Salesforce is a bit complex and can be confusing. The pricing plans are based on the size of the business. Generally, the pricing plans for Salesforce are much more expensive than those of monday. The following are the four pricing plans that Salesforce offers:

  • Essentials: This goes for $25 per user per month paid annually.
  • Professional: It costs $80 per user per month paid annually.
  • Enterprise: This costs $165 per user per month paid annually.
  • Unlimited: It costs $330 per user per month


monday’s pricing plans are considered more affordable than those of Salesforce. These pricing plans are based on the number of features and users. In addition to the free plan, which accommodates up to two users, monday offers the following pricing options:

  • Basic: This costs $10 per user per month billed annually.
  • Standard: It goes for $14 per user per month billed annually.
  • Pro: It costs $27 per user per month billed annually.
  • Enterprise: This plan requires a custom quote.

Winner: monday

monday beats Salesforce hands down, as it offers more affordable and simple pricing plans, with the cheapest plan costing $10 per user per month. Although Salesforce has more comprehensive and robust features, monday also offers similar features at more friendly rates.

Customization and scalability

Both sales platforms come with excellent customization capabilities.


Salesforce offers a high level of customizability. It comes with a broad range of customization options allowing businesses to tailor the platform to suit their unique needs. With Salesforce customization options, you can change the platform’s interface, including the colors, logo and graphics, to reflect your company’s identity. You can also alter the dashboards to display important business information as well as create personalized applications using AppExchange. This platform also offers flexible plans to accommodate businesses of different sizes, making it appropriate for both small and large enterprises. This means that it will be able to adapt and cater to your business needs for performance and reliability as it grows.


While monday also provides pretty good customization capabilities, its options are not as extensive and advanced as those of Salesforce. The app comes with a wide range of fully customizable templates designed to suit specific activities. With Salesforce, you can modify the dashboards to suit your specific needs. Generally, monday’s customization options are easy and straightforward, which makes it a good fit for beginners and small companies.

Winner: Salesforce

Salesforce outshines monday, as it offers more advanced customization options. The downside to this, however, is that you may need a highly tech-savvy team to create custom applications and make optimal use of all the features the platform has to offer.


Both platforms have impressive integration capabilities, which allow you to connect different tools to enhance your team’s productivity and boost performance.


Thanks to its AppExchange, Salesforce integrates with over 3,000 other business apps. Salesforce integrates seamlessly with apps such as Slack, Stipe, Shopify and Google Drive, among many others.


While monday’s integration capabilities are not as extensive as Salesforce’s, the platform also has smooth integration with other apps, including project management, marketing and team collaboration tools. It integrates seamlessly with more than 30 apps, including Shopify, Gmail, Outlook, DocuSign, Microsoft Teams and Slack. It also has an Apps Marketplace that allows smooth integration with a range of other apps, for a total of 200 integrations.

Winner: Salesforce

Salesforce wins over monday in terms of integration capabilities, thanks to its AppExchange, which gives access to a wide range of apps.

Ease of use


Due to its vast collection of advanced features, Salesforce has a complicated user interface with various buttons to click, which can be overwhelming, especially to new users. It will thus require some time for users to fully master and use its features optimally. As such, Salesforce is most suited for large enterprises with complex CRM processes.


Compared to Salesforce, monday has a more friendly and straightforward user interface, which makes it favorable for new users. Its vibrant and colorful dashboard allows you to quickly locate all the functions you require. In addition, the platform offers extensive resources to help you get started easily. 

Winner: monday

In terms of ease of use, monday takes the crown. The platform boasts a simple interface and hence has a shallow learning curve. Further, given the platform’s rich resources, you’ll get running in no time.

Customer support

Customer support is a crucial consideration when choosing a CRM platform.


In addition to the various learning resources, Salesforce offers a range of options to businesses to efficiently deal with customer service inquiries, including a 24/7 phone support and an online forum. However, the level of support depends on your plan, with more support avenues available in the higher tiers.


monday offers customer support through various channels, including videos, webinars, articles, a knowledge base and a community forum. It also offers 24/7 support phone support plus a ticketing system and a dedicated customer success manager for enterprise plan users.

Winner: monday

monday is the winner in terms of customer support, as its 24/7 support is available across all its packages, including the free version.

Thu, 04 Jan 2024 10:00:00 -0600 en text/html
Building Skills: Deep Dive into Salesforce Admin and Developer Courses No result found, try new keyword!In the ever-evolving landscape of proactive technology, professionals often find themselves with a strong desire for significant growth. Salesforce administration is an area that presents an internal ... Mon, 11 Dec 2023 16:38:23 -0600 en-us text/html Dreamforce 2019: Salesforce Outlines Initiatives To Ignite Ecosystem Growth

Co-founder and CTO Parker Harris wanted to shun consultants 20 years ago. Now he tells them they are essential to Salesforce's growth strategy and delivering successful customer engagements


Soon after founding Salesforce, CTO Parker Harris forcefully argued to CEO Marc Benioff that the new company should avoid building a channel.

"Marc, whatever you do, we do not want consultants," Harris said he told his co-founder twenty years ago.

Harris wanted the innovative cloud-based CRM to be a no-code platform, and systems integrators and consultants would ruin that vision, "because people are going to write code."

Thankfully, Benioff rejected his bad advice, Salesforce's CTO told thousands of ecosystem partners attending a keynote Tuesday at the Dreamforce conference in San Francisco.

[Related: Salesforce Dreamforce Keynote: AI, Integration, Alicia Keys And Protestors]

"We need you," Harris told those consultants he once hoped to shun.

Harris now sees partners who "speak the language of the customer" as vital to the company's strategy of extending into industry verticals. And Salesforce especially needs SIs as it leverages its MuleSoft platform to bring in data from Oracle and SAP ERPs, enabling implementation of a "single source of truth" concept presented through the Customer Truth 360 tooling unveiled earlier that day.

As the CRM leader chases Benioff's ambitious goal to double the business over the next few years, recruiting new partners, enabling existing ones to scale, and encouraging startups to form is a larger priority than ever before. The company has previously said it's aiming to build a channel of 250,000 services partners.

To that end, Salesforce channel leaders outlined specific initiatives Tuesday around enhanced advisory services, a new Architect Certification Program, expanded partner learning, and new resources to help customers identify implementation partners best-suited to their aims.

Tyler Prince, Salesforce's executive vice president of industries, innovation and partners, told representatives of the consultancies, digital agencies and ISVs attending the partner keynote that Salesforce is focused on helping them meet the increasing demands of customers in an era of rapid disruption.

"Salesforce is a different kind of company. I hope we're a different kind of partner to you as well," Prince said.

The opportunity for Salesforce's channel is massive, Prince noted, citing an IDC report that predicts by 2024 the Salesforce ecosystem will generate six times more revenue than Salesforce itself.

"Most of that is represented by solutions and services you provide," Prince told partners.

Kai Hsiung, chief growth officer at Silverline, was one of those in attendance, as he's been for every Dreamforce partner keynote.

To eventually enable the 250,000 partners needed to support Benioff's $28 billion revenue target, "the partner program will have to grow and adjust based on the different partner types out there," Hsiung told CRN.

Salesforce is making a valiant effort to that, Hsiung said.

"The next step is to figure out how to rightsize the enablement based on partner size, industry focus, product focus, geographic focus," Hsiung said. And "they are very much in tune with the feedback partners like Silverline are providing them."

That's why this year Salesforce has introduced so many new partner programs and initiatives, while also ending programs that became less relevant, he added.

Lori Steele, Salesforce's executive vice president for global customer success and professional services, earned a round of applause when telling the keynote's attendees: "our purpose as an organization is not to compete with the partner ecosystem, but to work together, to collaborate and bring the best of Salesforce to our customers."

Currently, half of Salesforce professional services are delivered through partners. "That's good, but it's not good enough," Steele said.

Customers are "really looking for us to come together with shared goals, shared measures," she said.

To deliver more value through its channel, Salesforce is implementing a new engagement model through which Salesforce's advisory services arm looks to collaborate closer with the channel. Salesforce will bring partners into engagements at critical junctures in the customer lifecycle and work closely with them to ensure challenging integration projects are successful, Steele said.

Salesforce wants to leverage the capabilities of partners and complement their skills, while "doing the right thing for customers at the right time," she told Dreamforce attendees.

Enablement is another important component of that vision, she said, and the company is doing "brilliant things with Trailhead."

That Salesforce learning platform isn't just about training, but also bringing best practices to partners and offering them opportunities to shadow Salesforce engineers in the field.

Randy Davis, a partner at Chicago-based Salesforce consultancy Sikich, said Salesforce execs delivered "an inspiring message to the whole partner community" at the keynote.

That message is reflected in an increased investment in partner programs, Davis told CRN.

"As they grow, they need to rely on partners more," Davis said. "It's extremely important partners are enabled with the right training and resources to make customers successful."

Earlier this year, Salesforce launched Trailhead for Partners, a learning system aiming to help consultants develop the talent they need to fuel their growth. Building upon that, a Partner Learning Camp was introduced at this year's Dreamforce, powered by the customized myTrailhead platform.

Prince also suggested to partners they familiarize themselves with innovations on the AppExchange marketplace.

"At a rapid rate, customers are going on the AppExchange not only to find cool apps, but to find a consultant," Prince said. "Use this to your advantage."

Wed, 20 Nov 2019 10:10:00 -0600 text/html
Education at Work Granted $500,000 from Salesforce to Help Students Earn While They Learn

Workforce Readiness

Education at Work Granted $500,000 from Salesforce to Help Students Earn While They Learn

The nonprofit organization Education at Work (EAW) has received a $500,000 grant from customer relationship management company Salesforce's charitable Salesforce Foundation to develop a hybrid "learn and earn" program to help students across the U.S. work part-time for Fortune 500 companies, learn new skills, and pay for college.

EAW will also build a new facility at Salesforce Tower in Indianapolis to provide opportunities for 200 area students by 2025 to learn and earn with major companies.

The work-based learning nonprofit allows students to earn up to $5,250 in tuition assistance while gaining valuable on-the-job skills. Recruitment and hiring of local students is currently in process during the last months of 2023, the organization said.

EAW will also design and build a technology platform for companies to hire and manage students remotely, it said. This will provide students with tech skills opportunities to work part time on a flexible schedule.

"The traditional way that students earn money to pay for college is broken," said Jane Swift, Education at Work president and former Massachusetts governor. "We've found a way to flip the script by bringing employers to the table, helping to dramatically boost student earnings and significantly reduce financial barriers to college completion. This generous grant will accelerate our impact and help more students access flexible work experiences and earn money to offset the total cost of college attendance — all while developing transferable skill sets that will help them succeed in the workplace long after graduation."

In its decade of existence, EAW said it has funded over $100 million in combined wages and tuition assistance for almost 8,000 students, saving them nearly $15,000 in debt by the end of their college careers. Its campus-based partnerships include Arizona State University, Northern Kentucky University, and the University of Utah.

"Eighty-six percent of graduates are employed full time within 90 days post-graduation in comparison to a national demo of college graduates (69%)," the organization said.

"Empowering our students to become the workforce of tomorrow isn't just about imparting knowledge — it's also about increasing financial access to education and fostering opportunities for professional growth and connection," said Becky Ferguson, Salesforce Foundation CEO. "The Salesforce Foundation is proud to support Education at Work as they work to expand these pathways for student success."

About the Author

Kate Lucariello is a former newspaper editor, EAST Lab high school teacher and college English teacher.

Sun, 19 Nov 2023 10:00:00 -0600 en text/html
QuickBooks Enterprise Review 2023: Features, Pricing, Pros & Cons

QuickBooks Desktop Enterprise fast facts

Our rating: 4.5 out of 5 stars
Starting price: $1,830/yr.
Key features:
  • Comprehensive suite of accounting features.
  • Industry-specific accounting tools.
  • 24/7 priority customer support.

QuickBooks Enterprise logo.
Image: QuickBooks

QuickBooks Desktop Enterprise offers a more powerful accounting alternative to the popular QuickBooks Online. It’s stuffed with accounting features that bigger businesses need ― along with the support and education materials to help your business take advantage of your new software. Plus, businesses like contractors, manufacturers and wholesale retailers can get an extra boost with QuickBooks’s industry-tailored editions.

Still, QuickBooks isn’t as powerful as other enterprise accounting tools, so large businesses may prefer a more scalable alternative instead.

Jump to:

QuickBooks Desktop Enterprise’s pricing

Intuit offers three QuickBooks Enterprise plans: Gold, Platinum and Diamond. So while the software starts at a little under $2,000 per year, your Quickbooks Desktop Enterprise cost will depend on how many features you need. Some features, like cloud access and payment processing, have extra fees above your plan cost.

Fortunately, QuickBooks offers a 30-day free trial, so you can test out all the features for yourself. Plus, QuickBooks Desktop Enterprise comes with a 60-day money-back guarantee.


For the cheapest QuickBooks Desktop Enterprise pricing, you’ll want the Gold plan. It starts at $1,830 per year, with annual billing only. (That may seem a little steep if you’re used to accounting software for small business, but it’s perfectly normal for enterprise software.)

You can have up to 30 users on your Gold plan, and you’ll get core QuickBooks features like built-in payroll and reporting. Even on this lowest-tier plan, you can use QuickBooks Enterprise Desktop to manage multiple companies.


The next tier up, Platinum, starts at $2,250 per year. Like the Gold plan, the QuickBooks Enterprise Platinum plan lets you add up to 30 users, and it gives you payroll and reporting.

Of course, Platinum gives you extra features too ― like automation through advanced inventory and advanced pricing. You also get workflow approvals for bills and purchase orders

$2,250 per year. Not all businesses will need these features, but manufacturing, retail and wholesale businesses will likely find them worth the extra cost over Gold.


For the most QuickBooks Enterprise features, you can pick the Diamond plan. This one starts at $4,400 per year, but unlike the other plans, it has monthly (rather than annual) billing.

This plan gives you extra automation features through assisted payroll. It also gives you the option to add time tracking and the Salesforce CRM Connector ― but keep in mind that these features have extra per-employee fees. So while this plan does offer the most features, it may be too pricey for most businesses.

QuickBooks Desktop Enterprise’s key features

Accounting tools

As you might expect, QuickBooks Desktop Enterprise has a very comprehensive set of accounting features. So comprehensive, in fact, that it includes all the features we look for as we evaluate accounting software.

For instance, QuickBooks includes built-in payroll, so you won’t have to mess around with integrating with a different payroll software. It has a thorough set of ready-to-go reports, along with the ability to create new reports.

Screenshot of options for many pre-configured reports.
Figure A
Image: QuickBooks. Choose from many pre-configured reports.

You’ll also find tools for receipt scanning, mileage tracking and payment acceptance ― not to mention tools for taxes, inventory and forecasting.

Plus, QuickBooks Desktop integrates with over 200 third-party apps, so you can add extra accounting functionality that way too.

Now, QuickBooks’s tools may not always be the most advanced. It offers some accounting automation, for example, but other software like NetSuite has far more powerful automation. Even so, the sheer breadth of features QuickBooks offers makes it a competitive enterprise accounting software.

Industry-specific solutions

Along with everyday accounting tools, QuickBooks Enterprise Desktop offers industry-specific  editions with extra features. Accountants, contractors, manufacturers, non-profits, professional services and retail and wholesale businesses can all enjoy an industry-tailored QuickBooks experience.

Take the accountant edition. Along with the normal accounting tools, it offers accountant-specific features like version control and batch transactions — making it a great accounting software for multiple businesses. Or consider the wholesale edition, which lets you calculate landed cost, offers multi-location inventory and includes extra reports like open sales orders.

Screenshot of calculate landed cost with QuickBooks’s wholesale edition.
Figure B
Image: QuickBooks. Calculate landed cost with QuickBooks’s wholesale edition.

Likewise, a non-profit can save time by using nine tailored reports ― like contribution summaries ― instead of setting those up manually. And the professional services edition lets you analyze profitability by customer, geography and other factors, helping you make informed business decisions. It also eliminates the need for other software by allowing you to track customer prepayments and create customizable proposals.

These extra features elevate QuickBooks above one-size-fits-all accounting software. So if you happen to work in one of the supported industries, a specific edition of QuickBooks Desktop could save you time and fit seamlessly into your workflow.

Learning and support

Like any enterprise software, QuickBooks Desktop can feel overwhelming at first. But unlike full-fledged ERPs like NetSuite, QuickBooks still focuses on accessibility and ease of use ― which becomes apparent when you look at its extensive knowledge and support features.

For starters, all Enterprise plans come with QuickBooks Priority Circle. This premium customer support plan gives you 24/7 phone and chat help. It also includes perks like call-backs (to save you time) and screen sharing (to save you frustration), making it better than run-of-the-mill accounting support.

QuickBooks Priority Circle also gives you access to training courses and webinars, so you can learn best practices for QuickBooks Enterprise and accounting as a whole.

Screenshot of access to self-paced training to master QuickBooks Desktop.
Figure C
Image: QuickBooks. Access self-paced training to master QuickBooks Desktop.

Throw in in-depth guides and demos, and you and your team should have no problem learning the ins and outs of QuickBooks. That makes QuickBooks Enterprise an accounting product you can actually use from the get-go ― which can make it more appealing than more complex options.

QuickBooks Desktop Enterprise pros

  • 24/7 Priority Circle customer support with all Enterprise plans.
  • 30-day free trial along with 60-day money-back guarantee.
  • Over 200 app integrations.
  • Full-featured accounting with multi-currency support, receipt scanning and more.
  • Free accountant access on all plans.

QuickBooks Desktop Enterprise cons

  • Concerns over ongoing product support.
  • Far fewer automation tools than cloud accounting software.
  • Longer setup process than QuickBooks Online.
  • Poor reviews for mobile app.

If QuickBooks Desktop Enterprise isn’t ideal for you, check out these alternatives

QuickBooks Desktop Sage NetSuite QuickBooks Online
Cloud-based No Yes Yes Yes
Mobile app Yes No Yes Yes
Tax tools Yes No Yes Yes


Sage logo.
Image: Sage

While QuickBooks Desktop is fairly user-friendly, it’s hard to beat the ease of using Sage Intacct. This enterprise accounting software features an AI-powered general ledger, which means you can get more work done with much less effort. Likewise, Sage Intacct has much more powerful automation tools than QuickBooks Desktop, so you can spend less time on repetitive tasks.

In other words, if you want to save time on day-to-day accounting, Sage Intacct offers more value than QuickBooks Desktop.


NetSuite logo.
Image: NetSuite

Oracle NetSuite is our favorite enterprise accounting software, beating out QuickBooks Enterprise and other competitors. While QuickBooks Desktop offers a full suite of accounting tools, Oracle NetSuite includes far more features in its ERP. Think customer management, ecommerce and more. So NetSuite can replace more of your software ― and scale to work for much larger businesses.

If you worry about QuickBooks Desktop having enough oomph for your business, NetSuite could be a better alternative.

QuickBooks Online

QuickBooks Online logo.
Image: QuickBooks Online

If, on the other hand, you’re not sure you need all the tools QuickBooks Desktop includes, you may want to stick with a small-business accounting software like QuickBooks online. It tops our list of the best accounting apps thanks to its variety of plans, excellent invoicing tools and solid accounting tools. You don’t get all the power of QuickBooks Desktop, but QuickBooks Online costs much less ― and it includes features like cloud access at no extra cost.

That makes QuickBooks Online a good alternative for businesses that aren’t quite ready for QuickBooks Enterprise yet.

Review methodology

Our accounting software experts graded QuickBooks Enterprise on over 30 factors across five categories ― including pricing, accounting features, ease of use, customer experience and more. Then we used our standardized rubric to calculate how QuickBooks Desktop Enterprise compares to other enterprise and small-business accounting solutions.

Fri, 05 Jan 2024 04:31:00 -0600 en-US text/html 5 AI Tools Every Sales Professional Needs in 2024 No result found, try new keyword!For sales professionals, there's always a lot on their plate, navigating a landscape brimming with challenges that ofte ... Tue, 26 Dec 2023 18:04:15 -0600 en-us text/html The Personal Branding Touch In Marketing: Learning From Solopreneurs

Founder of Buzzworthy Brands. Follow me on LinkedIn for daily personal branding insights.

In the past few years, there's been a quiet revolution taking form, led not by corporations with deep pockets but by solopreneurs. These solopreneurs are nimble, savvy and armed with the most potent weapon in modern marketing: personal branding.

This revolution isn't just changing the game; it's redefining it. It's a David versus Goliath scenario, but in this modern rendition, David wields a smartphone and a compelling narrative. Here are the things business leaders can learn from solopreneurs' success.

Redefining Engagement With Mixed Content

Success for solopreneurs isn't just about being visible; it’s about engaging authentically with your audience. The secret sauce? A cocktail of content that educates, entertains, inspires and promotes.

While the world is getting cluttered with ads and corporate jargon, this diverse approach can cut through the noise. But it’s about striking the right balance—sharing valuable insights, weaving in your personal story and occasionally promoting your services.

Moving away from one-dimensional promotional content, I push others to create a strategy that embraces a mix that looks to educate, entertain, inspire and promote. This not only elevates engagement but also humanizes your brand, making it more relatable and approachable.

Genuine Connections Through Social Media

Consumers today crave genuineness from the brands they support, and solopreneurs are uniquely positioned to deliver this authenticity. A whopping 90% of consumers say authenticity is important when deciding which brands they like and support.

Social media has become a cornerstone for building personal brands. Solopreneurs are using these platforms not just to showcase products or services but to share their stories. And platforms like LinkedIn are offering more and more the right stage for growing a brand that focuses on deeper connections and authenticity.

'Edutainment': The New Content Paradigm

It's not just what you create; it's how you present it. Engaging content—a blend of educational and entertaining—is key. The fusion of education and entertainment in content creation has proven more than effective in engaging audiences.

Many solopreneurs are adopting this "edutainment" strategy to stand out. Whether through insightful blog posts or engaging video content, it's important to find innovative ways to deliver value while keeping your audience captivated. This approach is particularly potent in today's landscape, where there are so many changes that business leaders need to adapt to.

Video marketing is one of these methods, and it is here to stay. There were an estimated 3.5 billion internet users consuming video content in 2023. It's also important to take note of generative artificial intelligence (AI) tools for marketing purposes, for these have already taken the main stage, with more than 50% of professional marketers using tools like ChatGPT in their marketing efforts.

Beyond Buzzwords: Crafting A Unique Value Proposition

For solopreneurs, a unique value proposition is much more than a marketing tactic; it's the core of their brand story. A well-defined unique value proposition (UVP) encapsulates not only what a brand offers but also why it matters.

Solopreneurs have shown their ability to turn their personal experiences, expertise and values into compelling brand narratives that resonate with their target audiences. This narrative, as Salesforce research highlights, is crucial since almost 90% of customers value experiences as highly as products or services.

Expanding Horizons Through Networking And Collaboration

Collaboration and networking have become vital tools for solopreneurs to enhance their reach and impact. By partnering with other professionals and brands, they can tap into new audiences, gain fresh perspectives and explore new opportunities.

Such collaborations on sites like LinkedIn can result in a significant increase in business opportunities. These partnerships can lead to innovative projects and ideas that can significantly enhance brand visibility and appeal.

Setting New Standards In Branding

Solopreneurs are not just competing with larger marketing machines; they're setting new standards in branding. To follow their approach, you want to emphasize the importance of personal connections in a market saturated with impersonal marketing tactics.

Leveraging their unique stories and authentic voices, solopreneurs are creating brands that are not only memorable but deeply relatable.

The Future Of Branding: Personal Touches Win

The future of branding is clear: Personal touches win. While consumers are bombarded with impersonal marketing, the personal touch of a solopreneur can cut through the noise.

It's no longer about competing with the colossal budgets of big marketing; it's about outsmarting them through personal connections, authentic storytelling and strategic online engagements. It's about leveraging the power of personal branding to create a connection that resonates with the audience on a deeper level.

As we look ahead, it's exciting to see the trajectory and potential lessons from solopreneurs. A new standard is being set in marketing.

The branding revolution is here, and solopreneurs are leading the charge, proving that when it comes to making a lasting impact, story-driven marketing and the personal touch are not just effective—they're proving to be revolutionary.

Forbes Business Council is the foremost growth and networking organization for business owners and leaders. Do I qualify?

Fri, 22 Dec 2023 01:31:00 -0600 Ana Bubolea en text/html
Become A Strategic AI Leader: How AI Is Game-Changing For Leaders

Dr. Karina Ochis | Gen Z Expert | Professor Of Leadership and Management | Executive Consultant | Speaker | Author.

The AI revolution in leadership is transforming industries and reshaping the way we work. As a leadership professor, I observed the profound impact of AI on leadership styles. In the rapidly evolving landscape of modern business, leaders continually seek innovative tools to stay ahead of the curve. AI acts as a trusted ally, augmenting leadership skills rather than replacing them.

How The Giants Use AI

Leading global businesses have embraced AI, recognizing its potential to drive innovation and enhance operational efficiency. One example is IBM, a pioneer in integrating AI into leadership strategies. IBM's Watson, a cognitive computing system, empowers leaders with data-driven insights, enabling them to anticipate market trends, identify opportunities and mitigate risks.

Similarly, Google employs AI algorithms to personalize leadership development programs. By identifying individual strengths and weaknesses, Google ensures tailored development initiatives that hone leaders' skills precisely to meet their challenges. Amazon, another trailblazer, leverages AI to optimize its leadership talent pool. The company utilizes machine learning algorithms to match leaders with projects that align with their expertise, fostering a dynamic and efficient organizational structure.

Salesforce employs AI-driven analytics to enhance sales leadership. Through predictive analytics, Salesforce's AI provides valuable insights into customer behavior, enabling sales leaders to refine strategies and Excellerate outcomes. Lastly, Siemens utilizes AI to cultivate a culture of innovation in leadership. The company employs AI-driven tools to streamline workflows, identify areas for improvement, and inspire a mindset of continuous learning and adaptation among its leadership teams.

These examples underscore how leading companies strategically integrate AI into their leadership frameworks, demonstrating the tangible benefits of this transformative technology. This personalized approach fosters professional growth and ensures leaders have the skills to navigate their specific challenges.

How Leaders Can Use AI

So what can you as a leader do to best use AI? Let's take a look.

1. Embrace Data-Driven Decision Making: 'The Decisive Code'

Leadership in the age of AI requires a shift toward data-driven decision-making. Embrace the power of algorithms to analyze data and extract meaningful insights. Use this information to make informed decisions that align with your organizational goals. Remember, the decisive code lies within the data; leaders who crack it can unlock a competitive edge.

2. Cultivate Emotional Intelligence: 'The AI Empathy Factor'

While AI excels in analytical tasks, it lacks the emotional intelligence that human leaders bring. Cultivate your emotional intelligence, recognizing the nuanced aspects of human interactions that AI may miss.

Lead with empathy—and understand the diverse perspectives within your team. The AI empathy factor complements data-driven decisions, fostering a holistic leadership approach.

3. Leverage AI For Talent Development: 'The Mentor In The Machine'

AI can serve as an influential mentor, providing personalized insights for leadership development. Utilize AI-driven tools to identify individual strengths and areas for improvement within your team.

Tailor leadership development programs to address these specific needs, creating a culture of continuous improvement. The mentor in the machine can guide leaders and teams toward excellence.

4. Foster A Culture Of Innovation: 'AI As The Catalyst'

Position AI as a catalyst for innovation within your organization. Encourage your team to explore new ways of leveraging AI to enhance processes, streamline workflows and drive creativity. Embrace a mindset of continuous learning and adaptation. Leaders who view AI as a dynamic force for innovation can inspire their teams to push boundaries and explore uncharted territories.

5. Become An AI Strategic Leader

AI can be a powerful tool for leaders but also requires a new mindset and skill set. Here are some leadership lessons that can help you use AI effectively and ethically:

• Be curious: AI is constantly evolving and improving, and so should you. Be curious about the latest developments and trends in AI and how they can benefit your organization and your team. Learn from the best practices and experiences of other leaders and organizations that use AI.

• Be collaborative: AI is not a substitute for human intelligence but a complement. Collaborate with your team members, peers and stakeholders, leveraging their diverse perspectives and expertise. Involve them in designing, implementing and evaluating AI solutions and ensuring they have the necessary skills and support to use AI.

• Be critical: AI is not infallible but prone to errors and biases. Be critical of AI's data, algorithms and outputs, and question their validity, reliability and fairness. Ensure AI is transparent, accountable and aligned with your values and goals.

• Be creative: AI is not a constraint but an opportunity. Be creative and experiment with new ways of using AI to solve problems, create value and achieve impact. Don’t be afraid to challenge the status quo and try new things.

Navigating The Future Of Leadership With AI

AI is not just a buzzword; it's a paradigm shift influencing leadership in unprecedented ways. In the ever-evolving leadership landscape, AI stands as a game changer, offering outstanding opportunities for growth and innovation.

As leaders, embracing this transformative force is not just a choice; it's a necessity. The collaboration between human intuition and AI analytical prowess is the key to unlocking new dimensions of success. Leaders can confidently navigate the future by learning from global businesses, incorporating data-driven decision-making, cultivating emotional intelligence, leveraging AI for talent development and fostering a culture of innovation. The journey ahead is exciting, and those who harness the power of AI could lead the way into a new era of leadership excellence.

Forbes Coaches Council is an invitation-only community for leading business and career coaches. Do I qualify?

Wed, 27 Dec 2023 21:00:00 -0600 Karina Ochis en text/html
how much does salesforce cost for small business?

Why is Salesforce expensive?

As part of the Salesforce subscription, a limited amount of storage is provided. There are complex limitations on storage, and many organizations will need to increase their storage, which will result in higher costs.

How many small businesses use Salesforce?

Small businesses will be convinced to throw out their spreadsheets and switch to a platform relied on by 83 percent of Fortune 500 companies by using Salesforce Essentials. The small business community shouldn't be disadvantaged any longer.

Can small companies afford Salesforce?

Salesforce Essentials is a low-cost option. Salesforce Essentials CRM is available for $25 per user/month for businesses with five or fewer employees. The cost of moving more employees over to SF CRM is $75/user/month, a price that many small businesses are willing to pay.

Can small businesses use Salesforce?

Small businesses make up a large portion of Salesforce's customer base. Salesforce started out as a small business that catered to the needs of other businesses. Some of the world's most recognizable brands rely on Salesforce, but many of its clients are small businesses and startups.

How much do companies spend on Salesforce?

ProfessionalSalesforce Sales CloudSalesforce Service CloudSalesforce Marketing Cloud$25 per user, per mo$25 per user, per mo$400 per mo$75 per user, per mo$75 per user, per mo$1,250 per mo$150 per user, per mo$150 per user, per mo$3,750 per mo

Is Salesforce affordable for small business?

For many small businesses, the Salesforce small business edition is a cost-effective solution. Annual plans cost $25 per month per user, with month-to-month plans costing a little more. It enables smaller businesses to function in the same way as larger corporations without incurring the costs of an enterprise-level solution.

What is the cheapest Salesforce license?

Can you tell me where I can get a cheap t Salesforce license? Salesforce's Sales Cloud and Service Cloud each cost $25 per user per month, making them the cheapest Salesforce licenses.

Is there a free version of Salesforce?

The CRM software provided by Salesforce does not have a free version, so it has three pricing plans users must choose from.

What percentage of companies use Salesforce?

The Salesforce platform is used by over 150,000 companies. The revenue from Salesforce was 21. In the fiscal year 2021, the budget will be $25 billion. Salesforce is ranked number 19 in the world. a market share of CRM of 8 of the CRM market of 8 of the%

What top companies use Salesforce?

  • Spotify.
  • Web services offered by Amazon.
  • It is nationalized by the USA bank.
  • Toyota.
  • Macy's.
  • T-Mobile.
  • Aldo.
  • I read The New York Post daily.
  • Who are Salesforce biggest clients?

    Walmart Inc. is among the companies that use Salesforce CRM for Customer Relationship Management. With 2200000 employees and $559 million in revenue, is a retail company based in the United States. UnitedHealth Group Incorporated, a healthcare company based in the United States with 330000 employees and $255 billion in revenue, has a market capitalization of $15 billion. 64 .

    What company did Salesforce buy?

    In August 2019, Salesforce completed the acquisition of Tableau Software, bringing together the #1 CRM in the world with the #1 analytics platform in the world.

    Is Salesforce expensive?

    Salesforce isn't overly expensive when compared to other top CRM providers, but it's also not dirt cheap. Salesforce is about average for the industry, with prices ranging from $25 per user per month to $300 per user per month, depending on the plan.

    Why Salesforce is bad?

    The Bad. It is expensive to use Salesforce as a comparison to other products, and small businesses will experience this the most. Too much for small teams and businesses: Smaller teams and businesses that don't require all of Salesforce's features may find the software to be overwhelming or too large to fully utilize.

    Is Salesforce actually good?

    The Salesforce CRM software finishes as our No. 1 pick for our Best CRM Software of 2021 list. CRM is a well known product on the market, so it makes sense that many customers, particularly those in large businesses, are attracted to it. It's best for companies that are willing to put in the effort and spend the money to get the most out of their CRM software.

    Can small businesses use Salesforce?

    For small businesses, Salesforce is an excellent platform for managing existing customers. With the tools provided by Salesforce, finding new customers is easy. Salesforce makes it easy for marketers to manage online and social media marketing. In addition to managing sales, Salesforce also aids small businesses with customer support.

    What size companies use Salesforce?

    The sales force. Companies with 10-50 employees and a revenue of $1 million to $10 million are the most common users of com CRM.

    Do a lot of companies use Salesforce?

    According to reports, Salesforce's software was used by 150,000 companies as of 2017, including Amazon (AMZN) - Get Amazon. com, Inc. Automatic Data Processing, Inc. Report: Adidas (ADDYY) , ADP (ADP) - Get The Latest News. The American Express Company Report - Get all the details for American Express (AXP).

    How much is Salesforce per month for a small business?

    Salesforce Essentials lets you grow revenue, engage leads, and provide outstanding service - all from one platform - for just $25 per month*.

    How much does Salesforce cost for a business?

    Name Price
    Sales Essentials Edition $25/user/month*
    Professional Edition $75/user/month*
    Enterprise Edition $150/user/month*
    Unlimited Edition $300/user/month*

    How much do companies pay for Salesforce?

    Salesforce Sales Cloud Salesforce Service Cloud Salesforce Marketing Cloud
    $25 per user, per mo $25 per user, per mo $400 per mo
    $75 per user, per mo $75 per user, per mo $1,250 per mo
    $150 per user, per mo $150 per user, per mo $3,750 per mo

    How many small businesses use Salesforce?

    Over 150,000 Salesforce customers thrive on our secure, scalable cloud platform, ranging from small businesses to FORTUNE 500** companies.

    How many organizations use Salesforce?

    Its cloud-based solutions are used by more than 150,000 organizations worldwide.

    Is Salesforce for large companies?

    Salesforce is a secure, scalable cloud platform used by 150,000 companies ranging from small corporations to FORTUNE 500** entities. We're the leading enterprise software company when it comes to managing customer relationships, because we do this well.

Tue, 09 Nov 2021 18:55:00 -0600 en-US text/html

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