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SOA-C02 AWS Certified SysOps Administrator - Associate (SOA-C02) candidate |

SOA-C02 candidate - AWS Certified SysOps Administrator - Associate (SOA-C02) Updated: 2024

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Exam Code: SOA-C02 AWS Certified SysOps Administrator - Associate (SOA-C02) candidate January 2024 by team

SOA-C02 AWS Certified SysOps Administrator - Associate (SOA-C02)

The AWS Certified SysOps Administrator – Associate (SOA-C02) test is intended for system administrators in a cloud operations role. The test validates a candidate’s ability to deploy, manage, and operate workloads on AWS.

- Support and maintain AWS workloads according to the AWS Well-Architected Framework

- Perform operations by using the AWS Management Console and the AWS CLI

- Implement security controls to meet compliance requirements

- Monitor, log, and troubleshoot systems

- Apply networking concepts (for example, DNS, TCP/IP, firewalls)

- Implement architectural requirements (for example, high availability, performance, capacity)

- Perform business continuity and disaster recovery procedures

- Identify, classify, and remediate incidents

Domains of exam;

Domain 1: Monitoring, Logging, and Remediation

Domain 2: Reliability and Business Continuity

Domain 3: Deployment, Provisioning, and Automation

Domain 4: Security and Compliance

Domain 5: Networking and Content Delivery

Domain 6: Cost and Performance Optimization

Domain 1: Monitoring, Logging, and Remediation

1.1 Implement metrics, alarms, and filters by using AWS monitoring and logging services

 Identify, collect, analyze, and export logs (for example, Amazon CloudWatch Logs, CloudWatch Logs Insights, AWS CloudTrail logs)

 Collect metrics and logs using the CloudWatch agent

 Create CloudWatch alarms

 Create metric filters

 Create CloudWatch dashboards

 Configure notifications (for example, Amazon Simple Notification Service [Amazon SNS], Service Quotas, CloudWatch alarms, AWS Health events)

1.2 Remediate issues based on monitoring and availability metrics

 Troubleshoot or take corrective actions based on notifications and alarms

 Configure Amazon EventBridge rules to trigger actions

 Use AWS Systems Manager Automation documents to take action based on AWS Config rules

Domain 2: Reliability and Business Continuity

2.1 Implement scalability and elasticity

 Create and maintain AWS Auto Scaling plans

 Implement caching

 Implement Amazon RDS replicas and Amazon Aurora Replicas

 Implement loosely coupled architectures

 Differentiate between horizontal scaling and vertical scaling

2.2 Implement high availability and resilient environments

 Configure Elastic Load Balancer and Amazon Route 53 health checks

 Differentiate between the use of a single Availability Zone and Multi-AZ deployments (for example, Amazon EC2 Auto Scaling groups, Elastic Load Balancing, Amazon FSx, Amazon RDS)

 Implement fault-tolerant workloads (for example, Amazon Elastic File System [Amazon EFS],Elastic IP addresses)

 Implement Route 53 routing policies (for example, failover, weighted, latency based)

2.3 Implement backup and restore strategies

 Automate snapshots and backups based on use cases (for example, RDS snapshots, AWS Backup, RTO and RPO, Amazon Data Lifecycle Manager, retention policy)

 Restore databases (for example, point-in-time restore, promote read replica)

 Implement versioning and lifecycle rules

 Configure Amazon S3 Cross-Region Replication

 Execute disaster recovery procedures

Domain 3: Deployment, Provisioning, and Automation

3.1 Provision and maintain cloud resources

 Create and manage AMIs (for example, EC2 Image Builder)

 Create, manage, and troubleshoot AWS CloudFormation

 Provision resources across multiple AWS Regions and accounts (for example, AWS Resource Access Manager, CloudFormation StackSets, IAM cross-account roles)

 Select deployment scenarios and services (for example, blue/green, rolling, canary)

 Identify and remediate deployment issues (for example, service quotas, subnet sizing, CloudFormation and AWS OpsWorks errors, permissions)

3.2 Automate manual or repeatable processes

 Use AWS services (for example, OpsWorks, Systems Manager, CloudFormation) to automate deployment processes

 Implement automated patch management

 Schedule automated tasks by using AWS services (for example, EventBridge, AWS Config)

Domain 4: Security and Compliance

4.1 Implement and manage security and compliance policies

 Implement IAM features (for example, password policies, MFA, roles, SAML, federated identity, resource policies, policy conditions)

 Troubleshoot and audit access issues by using AWS services (for example, CloudTrail, IAM Access Analyzer, IAM policy simulator)

 Validate service control policies and permissions boundaries

 Review AWS Trusted Advisor security checks

 Validate AWS Region and service selections based on compliance requirements

 Implement secure multi-account strategies (for example, AWS Control Tower, AWS Organizations)

4.2 Implement data and infrastructure protection strategies

 Enforce a data classification scheme

 Create, manage, and protect encryption keys

 Implement encryption at rest (for example, AWS Key Management Service [AWS KMS])

 Implement encryption in transit (for example, AWS Certificate Manager, VPN)

 Securely store secrets by using AWS services (for example, AWS Secrets Manager, Systems Manager Parameter Store)

 Review reports or findings (for example, AWS Security Hub, Amazon GuardDuty, AWS Config, Amazon Inspector)

Domain 5: Networking and Content Delivery

5.1 Implement networking features and connectivity

 Configure a VPC (for example, subnets, route tables, network ACLs, security groups, NAT gateway, internet gateway)
 Configure private connectivity (for example, Systems Manager Session Manager, VPC endpoints, VPC peering, VPN)
 Configure AWS network protection services (for example, AWS WAF, AWS Shield)
5.2 Configure domains, DNS services, and content delivery
 Configure Route 53 hosted zones and records
 Implement Route 53 routing policies (for example, geolocation, geoproximity)
 Configure DNS (for example, Route 53 Resolver)

 Configure Amazon CloudFront and S3 origin access identity (OAI)

 Configure S3 static website hosting

5.3 Troubleshoot network connectivity issues

 Interpret VPC configurations (for example, subnets, route tables, network ACLs, security groups)

 Collect and interpret logs (for example, VPC Flow Logs, Elastic Load Balancer access logs, AWS WAF web ACL logs, CloudFront logs)

 Identify and remediate CloudFront caching issues

 Troubleshoot hybrid and private connectivity issues

Domain 6: Cost and Performance Optimization

6.1 Implement cost optimization strategies

 Implement cost allocation tags

 Identify and remediate underutilized or unused resources by using AWS services and tools (for example, Trusted Advisor, AWS Compute Optimizer, Cost Explorer)

 Configure AWS Budgets and billing alarms

 Assess resource usage patterns to qualify workloads for EC2 Spot Instances

 Identify opportunities to use managed services (for example, Amazon RDS, AWS Fargate, EFS)

6.2 Implement performance optimization strategies

 Recommend compute resources based on performance metrics

 Monitor Amazon EBS metrics and modify configuration to increase performance efficiency

 Implement S3 performance features (for example, S3 Transfer Acceleration, multipart uploads)

 Monitor RDS metrics and modify the configuration to increase performance efficiency (for example, Performance Insights, RDS Proxy)

 Enable enhanced EC2 capabilities (for example, enhanced network adapter, instance store, placement groups)

AWS Certified SysOps Administrator - Associate (SOA-C02)
Amazon Administrator candidate

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AWS Certified SysOps Administrator - Associate (SOA-C02)
Question: 386
An organization is planning to create 5 different AWS accounts considering various security requirements. The
organization wants to use a single payee account by using the consolidated billing option.
Which of the below mentioned statements is true with respect to the above information?
A . Master (Payee. account will get only the total bill and cannot see the cost incurred by each account
B . Master (Payee. account can view only the AWS billing details of the linked accounts
C . It is not recommended to use consolidated billing since the payee account will have access to the linked accounts
D . Each AWS account needs to create an AWS billing policy to provide permission to the payee account
Answer: B
AWS consolidated billing enables the organization to consolidate payments for multiple Amazon Web Services (AWS.
accounts within a single organization by making a single paying account. Consolidated billing enables the organization
to see a combined view of the AWS charges incurred by each account as well as obtain a detailed cost report for each
of the individual AWS accounts associated with the paying account. The payee account will not have any other access
than billing data of linked accounts.
Question: 387
A user has created a VPC with a public subnet. The user has terminated all the instances which are part of the subnet.
Which of the below mentioned statements is true with respect to this scenario?
A . The user cannot delete the VPC since the subnet is not deleted
B . All network interface attached with the instances will be deleted
C . When the user launches a new instance it cannot use the same subnet
D . The subnet to which the instances were launched with will be deleted
Answer: B
A Virtual Private Cloud (VPC) is a virtual network dedicated to the users AWS account. A user can create a subnet
with VPC and launch instances inside that subnet. When an instance is launched it will have a network interface
attached with it. The user cannot delete the subnet until he terminates the instance and deletes the network interface.
When the user terminates the instance all the network interfaces attached with it are also deleted.
Question: 388
You are tasked with setting up a cluster of EC2 Instances for a NoSQL database. The database requires random read
I/O disk performance up to a 100,000 IOPS at 4KB block side per node.
Which of the following EC2 instances will perform the best for this workload?
A . A High-Memory Quadruple Extra Large (m2.4xlarge) with EBS-Optimized set to true and a PIOPs EBS volume
B . A Cluster Compute Eight Extra Large (cc2.8xlarge) using instance storage
C . High I/O Quadruple Extra Large (hi1.4xlarge) using instance storage
D . A Cluster GPU Quadruple Extra Large (cg1.4xlarge) using four separate 4000 PIOPS EBS volumes in a RAID 0
Answer: C
The SSD storage is local to the instance. Using PV virtualization, you can expect 120,000 random read IOPS
(Input/Output Operations Per Second) and between 10,000 and 85,000 random write IOPS, both with 4K blocks. For
HVM and Windows AMIs, you can expect 90,000 random read IOPS and 9,000 to 75,000 random write IOPS.
Question: 389
You use S3 to store critical data for your company. Several users within your group currently have lull permissions to
your S3 buckets. You need to come up with a solution mat does not impact your users and also protect against the
accidental deletion of objects.
Which two options will address this issue? (Choose two.)
A . Enable versioning on your S3 Buckets
B . Configure your S3 Buckets with MFA delete
C . Create a Bucket policy and only allow read only permissions to all users at the bucket level
D . Enable object life cycle policies and configure the data older than 3 months to be archived in Glacier
Answer: A,B
Versioning allows easy recovery of previous file version. MFA delete requires additional MFA authentication to delete
files. Wont impact the users current access.
Question: 390
A user has launched an EC2 Windows instance from an instance store backed AMI. The user wants to convert the
AMI to an EBS backed AMI.
How can the user convert it?
A . Attach an EBS volume to the instance and unbundle all the AMI bundled data inside the EBS
B . A Windows based instance store backed AMI cannot be converted to an EBS backed AMI
C . It is not possible to convert an instance store backed AMI to an EBS backed AMI
D . Attach an EBS volume and use the copy command to copy all the ephermal content to the EBS Volume
Answer: B
Generally, when a user has launched an EC2 instance from an instance store backed AMI, it can be converted to an
EBS backed AMI provided the user has attached the EBS volume to the instance and unbundles the AMI data to it.
However, if the instance is a Windows instance, AWS does not allow this. In this case, since the instance is a
Windows instance, the user cannot convert it to an EBS backed AMI.
Question: 391
A user has launched an EC2 instance from an instance store backed AMI. The infrastructure team wants to create an
AMI from the running instance.
Which of the below mentioned credentials is not required while creating the AMI?
A . AWS account ID
C . 509 certificate and private key
D . AWS login ID to login to the console
E . Access key and secret access key
Answer: C
When the user has launched an EC2 instance from an instance store backed AMI and the admin team wants to create
an AMI from it, the user needs to setup the AWS AMI or the API tools first. Once the tool is setup the user will need
the following credentials:
AWS account ID; AWS access and secret access key;
X.509 certificate with private key.
Question: 392
A root AWS account owner is trying to understand various options to set the permission to AWS S3.
Which of the below mentioned options is not the right option to grant permission for S3?
A . User Access Policy
B . S3 Object Access Policy
C . S3 Bucket Access Policy
D . S3 ACL
Answer: B
Amazon S3 provides a set of operations to work with the Amazon S3 resources. Managing S3 resource access refers to
granting others permissions to work with S3. There are three ways the root account owner can define access with S3:
S3 ACL: The user can use ACLs to grant basic read/write permissions to other AWS accounts. S3 Bucket Policy: The
policy is used to grant other AWS accounts or IAM users permissions for the bucket and the objects in it. User Access
Policy: Define an IAM user and assign him the IAM policy which grants him access to S3.
Question: 393
If you want to launch Amazon Elastic Compute Cloud (EC2) Instances and assign each Instance a predetermined
private IP address you should:
A . Assign a group or sequential Elastic IP address to the instances
B . Launch the instances in a Placement Group
C . Launch the instances in the Amazon virtual Private Cloud (VPC).
D . Use standard EC2 instances since each instance gets a private Domain Name Service (DNS) already
E . Launch the Instance from a private Amazon Machine image (Mil)
Answer: C
Question: 394
A root account owner is trying to understand the S3 bucket ACL.
Which of the below mentioned options cannot be used to grant ACL on the object using the authorized predefined
A . Authenticated user group
B . All users group
C . Log Delivery Group
D . Canonical user group
Answer: D
An S3 bucket ACL grantee can be an AWS account or one of the predefined Amazon S3 groups. Amazon S3 has a set
of predefined groups. When granting account access to a group, the user can specify one of the URLs of that group
instead of a canonical user ID. AWS S3 has the following predefined groups: Authenticated Users group:
It represents all AWS accounts. All Users group: Access permission to this group allows anyone to access the resource.
Log Delivery group: WRITE permission on a bucket enables this group to write server access logs to the bucket.
Question: 395
An organization has added 3 of his AWS accounts to consolidated billing. One of the AWS accounts has purchased a
Reserved Instance (RI. of a small instance size in the US-East-1a zone. All other AWS accounts are running instances
of a small size in the same zone.
What will happen in this case for the RI pricing?
A . Only the account that has purchased the RI will get the advantage of RI pricing
B . One instance of a small size and running in the US-East-1a zone of each AWS account will get the benefit of RI
C . Any single instance from all the three accounts can get the benefit of AWS RI pricing if they are running in the
same zone and are of the same size
D . If there are more than one instances of a small size running across multiple accounts in the same zone no one will
get the benefit of RI
Answer: C
AWS consolidated billing enables the organization to consolidate payments for multiple Amazon Web Services (AWS.
accounts within a single organization by making a single paying account. For billing purposes, consolidated billing
treats all the accounts on the consolidated bill as one account. This means that all accounts on a consolidated bill can
receive the hourly cost benefit of the Amazon EC2 Reserved Instances purchased by any other account. In this case
only one Reserved Instance has been purchased by one account. Thus, only a single instance from any of the accounts
will get the advantage of RI. AWS will implement the blended rate for each instance if more than one instance is
running concurrently.
Question: 396
A user has enabled versioning on an S3 bucket. The user is using server side encryption for data at rest.
If the user is supplying his own keys for encryption (SSE-C), what is recommended to the user for the purpose of
A . The user should not use his own security key as it is not secure
B . Configure S3 to rotate the users encryption key at regular intervals
C . Configure S3 to store the users keys securely with SSL
D . Keep rotating the encryption key manually at the client side
Answer: D
AWS S3 supports client side or server side encryption to encrypt all data at Rest. The server side encryption can either
have the S3 supplied AES-256 encryption key or the user can send the key along with each API call to supply his own
encryption key (SSE-C). Since S3 does not store the encryption keys in SSE-C, it is recommended that the user should
manage keys securely and keep rotating them regularly at the client side version.
Question: 397
A user has configured an EC2 instance in the US-East-1a zone. The user has enabled detailed monitoring of the
instance. The user is trying to get the data from CloudWatch using a CLI.
Which of the below mentioned CloudWatch endpoint URLs should the user use?
A .
B .
C .
D .
Answer: A
The CloudWatch resources are always region specific and they will have the end point as region specific. If the user is
trying to access the metric in the US-East-1 region, the endpoint URL will be:
Question: 398
A user is planning to setup notifications on the RDS DB for a snapshot.
Which of the below mentioned event categories is not supported by RDS for this snapshot source type?
A . Backup
B . Creation
C . Deletion
D . Restoration
Answer: A
Amazon RDS uses the Amazon Simple Notification Service to provide a notification when an Amazon RDS event
occurs. Event categories for a snapshot source type include: Creation, Deletion, and Restoration. The Backup is a part
of DB instance source type.
Question: 399
A user has configured Auto Scaling with the minimum capacity as 2 and the desired capacity as 2.
The user is trying to terminate one of the existing instance with the command:
What will Auto Scaling do in this scenario?
A . Terminates the instance and does not launch a new instance
B . Terminates the instance and updates the desired capacity to 1
C . Terminates the instance and updates the desired capacity and minimum size to 1
D . Throws an error
Answer: D
The Auto Scaling command as-terminate-instance-in-auto-scaling-group will terminate the specific
instance ID. The user is required to specify the parameter as decrementdesired-capacity. Then Auto Scaling will
terminate the instance and decrease the desired capacity by 1. In this case since the minimum size is 2, Auto Scaling
will not allow the desired capacity to go below 2. Thus, it will throw an error.
Question: 400
A user has setup connection draining with ELB to allow in-flight requests to continue while the instance is being
deregistered through Auto Scaling.
If the user has not specified the draining time, how long will ELB allow inflight requests traffic to continue?
A . 600 seconds
B . 3600 seconds
C . 300 seconds
D . 0 seconds
Answer: C
The Elastic Load Balancer connection draining feature causes the load balancer to stop sending new requests to the
back-end instances when the instances are deregistering or become unhealthy, while ensuring that inflight requests
continue to be served. The user can specify a maximum time (3600 seconds. for the load balancer to keep the
connections alive before reporting the instance as deregistered. If the user does not specify the maximum timeout
period, by default, the load balancer will close the connections to the deregistering instance after 300 seconds.
Question: 401
A user has hosted an application on EC2 instances. The EC2 instances are configured with ELB and Auto Scaling. The
application server session time out is 2 hours. The user wants to configure connection draining to ensure that all in-
flight requests are supported by ELB even though the instance is being deregistered.
What time out period should the user specify for connection draining?
A . 5 minutes
B . 1 hour
C . 30 minutes
D . 2 hours
Answer: B
When you enable connection draining, you can specify a maximum time for the load balancer to keep connections
alive before reporting the instance as de-registered. The maximum timeout value can be set between 1 and 3,600
seconds (the default is 300 seconds). When the maximum time limit is reached, the load balancer forcibly closes
connections to the de-registering instance.
Question: 402
Which services allow the customer to retain full administrative privileges of the underlying EC2 instances? (Choose
A . Amazon Elastic Map Reduce
B . Elastic Load Balancing
C . AWS Elastic Beanstalk
D . Amazon Elasticache
E . Amazon Relational Database service
Answer: A,C
Only the below services provide Root level access
Elastic Beanstalk
Elastic MapReduce C Master Node
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Amazon Administrator candidate - BingNews Search results Amazon Administrator candidate - BingNews Amazon Raids Disney For Executive to Oversee Advertising on Prime Video No result found, try new keyword!Amazon has tapped a Disney veteran to lead its new push into the streaming ad wars. Jeremy Helfand, who rose from a position at Hulu to supervise all advertising sales across Disney's interactive ... Thu, 04 Jan 2024 13:46:17 -0600 en-us text/html Tech Moves: Amazon sports VP departing; AI product leader leaving Microsoft; and more No result found, try new keyword!Marie Donoghue, a vice president at Amazon who helped lead its sports streaming and video production arm, is leaving ... Thu, 04 Jan 2024 07:25:00 -0600 en-us text/html Sumanth Tatineni Wins the 2023 Global Recognition Award for Pioneering Work in AI and DevOps

In the conquest of dedication, expertise, and innovation, Sumanth Tatineni, a distinguished professional in the IT industry, has been awarded the prestigious 2023 Global Recognition Award for his outstanding contributions to AI and DevOps.

In the conquest of dedication, expertise, and innovation, Sumanth Tatineni, a distinguished professional in the IT industry, has been awarded the prestigious 2023 Global Recognition Award for his outstanding contributions to AI and DevOps. This esteemed award acknowledges and testifies to Tatineni’s outstanding journey, highlighting his crucial role in advancing technology, particularly at the intersection of AI and DevOps.

The Journey of Excellence

Tatineni embarked on his professional journey more than a decade ago, when he started out as a Test Engineer. Following this, his career took a bearing through renowned organizations until he settled as a DevOps Engineer at Idexcel in 2018. With a bachelor’s degree in electrical, electronics, and communications engineering from ICFAI University, Tripura, Sumanth’s academic foundation laid the fundamentals for an exemplary career in the dynamic IT environment.

Making of an Expert

An impressive lineup of certifications emphasizes Sumanth Tatineni’s commitment to professional development. Primarily, certifications from Oracle, such as Oracle Certified Professional in Java EE 5 Business Component Developer and Oracle Solaris 10 System Administrator, show a strong foundation in key technologies. In addition, certifications in Amazon Web Services Solutions Architect – Professional and HashiCorp Certified: Terraform Associate affirm Tatineni’s contemporary skills and adaptability in the rapidly progressive tech environment.

A Leader and Published Author

As an MBA candidate at Chicago Booth, Tatineni is acquiring business administration skills, which brings a strategic perspective to his already impressive technical acumen. His strike into the world of literature is showcased by publishing the book “AI in Finance”. This comprehensive work delves into the impact of AI on the financial sector, depicting Tatineni’s desparate insights and forward-thinking approach. The 2023 Global Recognition Award is evidence of Tatineni’s leadership style, attributed to a unique blend of strategic planning and operational insight. This recognition is a commendation for his role as a DevOps Engineer at Idexcel and acknowledges his position as an AI researcher, contributing to advancements that benefit different stellar financial clients. 

Setting a New Stance Toward AI in DevOps

Tatineni’s focus on AI in DevOps has transformed the operational landscape for esteemed clients and garnered recognition at the highest academic excellence. His expertise in automating CI/CD pipelines for over 50 projects proves his commitment to innovation and efficiency, thus setting a new standard in the industry. This commitment to excellence goes beyond professional practice and into academia. Tatineni’s noteworthy contributions have been acknowledged with a ‘Best Paper Award’ in a journal by the board of Tijer – an International Research Journal. This accolade reinforces Tatineni’s impact on practical industry applications and shows their ability to contribute helpful insights to the academic community. The merge of his industry-shaping work in AI-driven DevOps and the recognition from the academic community highlights a varied professional whose influence spans both scholarly pursuit and practical innovation. This dual commitment further solidifies Tatineni’s position as a trailblazer in setting new operational efficiency standards and contributing significantly to the broader discourse within the field. 

Final Words

The 2023 Global Recognition Award reflects Sumanth Tatineni’s current achievements and is a stepping stone for future accomplishments, advancements, and innovations. Tatineni’s impact on the IT industry, particularly in AI and DevOps, inspires aspiring professionals to the limitless possibilities within the ever-changing landscape of technology. 

About Global Recognition AwardsTM:

Global Recognition AwardsTM is an international organization that recognizes exceptional companies and individuals who have significantly contributed to their industry. Their awards are highly regarded and sought after by businesses across the globe.

Contact Info:
Name: Alexander Sterling
Email: Send Email
Organization: Global Recognition Awards

Source: Baden Bower

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Thu, 04 Jan 2024 05:17:00 -0600 en text/html
Amazon shutters last Fresh Pickup grocery store

Amazon has shuttered the last of its two Fresh Pickup facilities, marking the end of its experiment with a drive-in and drop-off grocery service.

At the Fresh Pickup sites, customers would place a grocery order online, then schedule a time to pick up their items. Shoppers would drive up to the store and wait in their car while a grocery worker loaded their bags into the vehicle — seemingly foreshadowing the no-contact shopping that became so normalized at the start of the COVID-19 pandemic.

Amazon launched Fresh Pickup in 2017 and opened two facilities in Seattle. At the time, the Fresh Pickup concept was considered yet another signal that Amazon was serious about entering the grocery business and one of many brick-and-mortar shopping experiences the company was testing.

Seven years later, Amazon never expanded its Fresh Pickup stores outside Seattle and closed the two existing locations.

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Amazon shuttered the store in Seattle’s Ballard neighborhood January 2023 and the facility in the Sodo neighborhood in December, the company confirmed Wednesday. In Ballard, the lot that was formerly Louie’s Cuisine of China before it bore the Amazon logo still sits empty nearly a year later.

“Like any retailer, we periodically assess our portfolio and make optimization decisions around how we operate,” spokesperson Jessica Martin said.

In the grocery sphere, Amazon still operates more than 40 Fresh grocery stores around the country, including five in Seattle. It runs Go convenience stores in Seattle, Chicago, San Francisco and New York. Amazon also owns Whole Foods, which it purchased in 2017 for $13.7 billion.

In the second quarter of 2023, Amazon’s physical stores sales grew 7% compared to the same quarter a year earlier, the company said.

But in the years since it launched Fresh Pickup, Amazon has significantly scaled back its brick-and-mortar presence. It shuttered all of its bookstores, 4-star shops and pop-ups, and Amazon Style stores, the company’s first experiment in in-person fashion.

Amazon also paused expansion of its grocery stores last year as it worked to find the right store format that resonated with customers and “where we like the economics,” according to CEO Andy Jassy. As part of that reevaluation, Amazon closed some stores and backed out of other leases.

Since then, Amazon has refreshed and redesigned some Fresh grocery stores in Chicago and Los Angeles.

In Seattle, the Fresh Pickup store format offered customers the option to shop without ever leaving their car. The system matched what customers today are now used to seeing in many store parking lots but Amazon didn’t rely on shoppers sending a text or checking in a store’s app or website when they arrived.

Instead, Amazon’s Fresh Pickup parking lots had license-plate reading technology that would automatically identify the customer and alert grocery workers it was time to make the drop-off.

Customers could opt out of the service on Amazon’s website.

To train the tech, a human worker would take down the customer’s name and license plate on the shopper’s first visit and manually enter it into Amazon’s system for the next grocery run.

Thu, 04 Jan 2024 08:16:00 -0600 en text/html
NBC? Amazon? Apple? Our latest NBA media deal projection includes multiple new partners

Take the over!

If you are trying to figure out how many partners the NBA is going to have in its next TV deal, take more than three is what I’m being told.

This is our biggest takeaway for the SportsClicker NBA Media Deal Projection 2.0.

In March, we offered our first NBA Media Deal Projection. Let’s do it again because some things, in our opinion, have changed.

The players: Since March, there is a little more clarity about which entities could potentially do deals and which won’t.

The incumbents, ESPN and TNT, are definitely interested in staying in, and Amazon, NBC, Apple, Google and Netflix are potential new suitors.

ESPN is the incumbent broadcaster of the NBA Finals.
USA TODAY Sports via Reuters Con USA TODAY Sports via Reuters Con

Who is out? Fox and CBS. Top executives at both networks have said they will not be involved.

Current deals: ESPN (Disney) currently pays around $1.4 billion per year. TNT’s (Warner Bros. Discovery) annual number is $1.2 billion. ESPN, with ABC, is the home of the NBA Finals. TNT has the All-Star Game. Both have the regular season and the playoffs. The deals run through next season (2024-25). Both ESPN and TNT have an exclusive negotiating window now and then the league can go to the full market by the spring of 2024.

Why we are betting the over: The NBA is a very desired commodity. Let’s make that clear. But to maximize value on the next round of deals, it may need at least four partners. Let’s enumerate the reasons:

1️⃣ Though Disney and Warner Bros. Discovery both want to retain the NBA, the feeling is they will be satisfied with fewer regular-season games. They still will increase what they are paying. The growing belief is ESPN’s Wednesday regular-season games will largely go away, and TNT could move to just Tuesdays in the regular season, dropping Thursdays. While both potential changes have some momentum, I feel more definitive about ESPN Wednesdays leaving the equation. Thus, these companies will pay a lot, but their totals may not be nuts in comparison to what they currently are doling out.

Expect Charles Barkley, Kenny Smith and Co. to be part of a renewed NBA package on TNT, but perhaps with fewer regular-season dates. NBAE via Getty Images

2️⃣ The NBA is going to add a streamer, but there is no evidence yet that one of the digital companies will do what Amazon did with the NFL. Amazon Prime Video is spending a billion dollars a year for Thursday Night Football, which is way more than any of the networks were willing to pay. But for the NBA to get huge money from Amazon, it likely will need to offer a Thursday Night exclusive starting the week after the NFL ends and then, as Amazon Prime Video head Jay Marine said on the podcast, the company would want the rights to playoffs or something akin to them. Amazon’s proven success on the NFL and its relationship with the NBA make it a perceived favorite for the first digital package.

3️⃣ Apple is the wild card in almost everything. They have endless money, love secrecy (we did break their MLB and MLS deals in this space — thanks for subscribing) and there definitely are relationships between top Apple and NBA executives. The NBA is a forward-thinking league, but the Apple-MLS model of having everything in one spot is impossible at the moment and probably too risky for such an esteemed league as the NBA. The NBA has choices. That said, the NBA likes to emphasize that reach has changed and Apple is definitely thinking about worldwide distribution. A great selling point for the NBA is how international its game is. Is there a deal for Apple and the NBA? It is definitely plausible, but it is unclear what that would entail, at least right now.

4️⃣ Netflix has been put out there as a possibility. There is no evidence that Netflix is going to get heavy into big-time live sports. They have added an ad-supported tier, which does open up the possibility. However, you usually build it up from smaller deals to a big splash. Could they do a small NBA deal? Maybe, but I don’t see much evidence yet. Google-YouTube added NFL Sunday Ticket, which may make them players for the NBA. Apple, Google and Netflix are all wild cards, but are they going to seriously overpay for major rights? Even if they did, would the NBA want to risk too much of their future on uncertainty?

Amazon Prime Video has gained a foothold in NFL broadcasting. Is a once-a-week NBA package next? AP

5️⃣ The deal to look at is the latest major sports rights agreement: NASCAR just received a 40 percent increase on its last contract. Though it picked up more money, it took five partners to do it. NASCAR renewed with NBC and Fox, while adding The CW, WBD Sports and Amazon.

Here’s your half-full/half-empty way to look at having all these partners. Half-full? All these big platforms are promoting your product. Half-empty? Your fans have difficulty finding your product. It also could make it difficult for new viewers to make it a habit.

6️⃣ So Disney and Warner Bros. Discovery want the NBA, but don’t want as much of it. They will pay more, but how much more? You add in a streamer, which will pay top dollar, but will want some showcase events. The NBA would like to add distribution, and Adam Silver is said to have a soft spot for NBC. He and NBC Universal chairman Mark Lazarus go way back to the Turner Sports deal days. NBC, though, is not going to go crazy in terms of spending for the NBA. It is more of a nice-to-have than a must-have.

7️⃣ This is why taking the over on three partners is the best as we soon turn the calendar to 2024.

RSN wild card: With Diamond Sports — which currently leases the rights to 15 teams — in trouble, how the NBA navigates the local market is worth monitoring. Most of the streaming players have some level of interest in these daily local-market games, so that very well could add to the overall amount on the NBA’s deal. As mentioned in a previous newsletter, the NBA may be able to offer more games of its marquee teams to digital players, as some of the limits to satisfy current RSN deals could be lessened if Diamond’s deal unwinds. This could create the possibilities for domestic and international deals rolled into one. Bottom line, there may be room for creativity.

NBA commissioner Adam Silver may have an affinity for NBC as he looks to increase the league’s distribution. AP

SportsClicker Projection 2.0:

1️⃣ ESPN/ABC keeps the Finals every other year, much of the playoffs and airs regular-season games on Fridays and Saturdays.

2️⃣ TNT keeps Tuesday regular-season games, the All-Star Game and a little less playoffs.

3️⃣ Amazon Prime Video starts TNB after TNF. It ends up with Thursday Night Basketball and playoffs.

4️⃣ NBC gets the Finals every other year and a conference final every other year. It has regular-season games on Sundays after Sunday Night Football ends.

5️⃣ I’m stopping my predictions there, even though I haven’t gotten to the In-Season Tournament. It’s a wild card. I bet the NBA wishes it had started the tournament like five years ago so it could have a bigger pitch for it.

I don’t like the tournament on a streamer that much, because it very well could get lost and lose growth. I also haven’t divvied up the RSN games, but that could be part of the package. There could be more global rights, as well. I am not ruling out Apple, Google or Netflix, but in our 2.0 version, they are not in.

It is four entities, which is probably as far as the NBA should go.

Quick clicks

The first rule of Shohei Ohtani reporting — all reporting, really — is to get it right. JIJI Press/AFP via Getty Images

Twitter was ablaze Friday as MLB Network’s Jon Morosi reported all-time free agent Shohei Ohtani (who on Saturday agreed to a landmark $700 million deal with the Dodgers) was on a plane headed to Toronto. USA Today’s Bob Nightengale would then be the first to report Ohtani was not on his way to Toronto and was at his home in Southern California. Here’s the thing for reporters: First, you have to be right. I always remember Joel Sherman telling me early in my career: Report what you know. If you don’t know it — not just think it, or maybe know it — don’t report it.

Mistakes can happen with miscommunication and sometimes sources screw up, but report what you know. That said, reporters should not take their cues from the internet. Reporting on planes has become a thing, especially in college football, where it makes more sense with presumably fewer private planes flying between college towns as opposed in this incident from Los Angeles to Toronto. But even if Morosi were correct, he had no context for what it meant. He would have been better advised to use that information to try to find the meaning of what was going on. If it were true and he wanted to move the ball forward, he might have put himself in position to say the Blue Jays had emerged as a favorite. That would have been good context. The media has a bad name, and the only way to change that is to be consistently right. Trying to be like some account on social media that tracks flights is not the way. Morosi later apologized.

…NFL Network’s Ian Rapoport got it correct right away, but props to ESPN’s Adam Schefter for eventually getting it right. Tyler Dunne, who runs an independent site called Go Long via Substack, had a three-part series last week about Bills coach Sean McDermott, which included the crazy anecdote about how McDermott used the 9/11 terrorists as an example of teamwork. Schefter originally tweeted a screenshot about the 9/11 information with no link. Rapoport had the link in his initial tweet. Schefter did not commit a federal crime, but for an independent site to have Schefter provide a link to his 10+ million followers is worth a lot. When people pointed that out, Schefter tweeted the link, which was the right thing and a big thing to do.

An independent media scoop about Bills head coach Sean McDermott illustrated proper Twitter linking etiquette. AP

…Memo to all sportscasters: No one cares about your travel schedule. All network folks are flying first-class, and a select few go private. No one wants to hear about how you call multiple games in a week. It’s not that interesting — and most people have real jobs.

Clicker Books holiday guide

If you are looking for a gift this holiday season, SportsClicker’s resident book reviewer, Papa Clicker Herb Marchand, has you covered.

Here are the top books of the year, according to Papa Clicker’s reviews, along with his ratings, out of 5 clickers.

  1. Life in the G,” by Alex Squadron, 4.6.
  2. The Wingmen,” by Adam Lazarus, 4.55
  3. Take Back the Game,” by Linda Flanagan, 4.5
  4. LeBron,” by Jeff Benedict, 4.5
  5. Serving Herself,” by Ashley Brown, 4.5
  6. Road to Nowhere,” by Chris Donnelly, 4.5
  7. Power Players,” by Chris Cillizza, 4.45
  8. Once a Giant,” by Gary Myers, 4.45

New review: “The Wingmen: The Unlikely, Unusual, Unbreakable Friendship Between John Glenn and Ted Williams,” is a new addition to the list as the last book of the year to be reviewed: Papa Clicker writes:

It is not a typical sports book, but rather a tale of two men (one a legendary baseball player and the other an astronaut and a senator) who met flying during the Korean War and developed a lasting friendship and mutual admiration through the remainder of their lives. In addition, baseball fans in particular will enjoy reading about Williams’s service to his country and his life in and outside baseball after leaving the service.

Programming note: Next Monday, we will reveal the 25 Most Powerful people in sports media for 2023. Here is last year’s edition to tide you over.

Sun, 10 Dec 2023 21:00:00 -0600 en-US text/html
How AI-Powered Tech Can Help Recruiters And Hiring Managers Find Candidates Quicker And More Efficiently

Recruiters spend an inordinate amount of time searching for candidates. It's a laborious task going through hundreds of résumés, trying to find the right match. It takes time and talent to write effective job descriptions to capture the attention of job seekers, while also adhering to new salary disclosure rules and other requirements.

Hiring managers want to hire the most appropriately skilled candidates as quickly as possible. However, one of the biggest complaints made by job seekers is that the hiring process takes too long. By leveraging AI to source the most suitable candidates more quickly, it will Improve the process for all parties involved.

LinkedIn, the social media site owned by Microsoft, has leveraged artificial intelligence for years, matching job seekers with opportunities and making it easier to connect candidates with recruiters and talent acquisition professionals. The platform plans to unveil new ways to integrate generative AI to better help recruiters and job seekers succeed. The rollout will start with a limited number of LinkedIn members in the United States, India, the U.K., Canada and Australia on Wednesday—with plans of global implementation.

The software will serve as an assistant to recruiters, taking care of all the rote and repetitive tasks, like writing a job description. The tool will enable recruiters to spend more time preparing their candidates for interviews instead of painfully sifting through hundreds of unbefitting résumés. After all, if you are a contingency recruiter and you don’t succeed in the placement of a candidate, you don’t get paid.

The life of a headhunter is intensely competitive. They must race against time to find the best candidate before all of their competitors, or the company itself. They don’t have the luxury to “waste time” on menial tasks or people who aren’t a fit. The business model forces a recruiter to become intensely hyperfocused only on potential candidates that meet the job description demands. If search professionals don’t prioritize their time, they will lose out to the competition.

How AI Helps

AI-powered tools are changing the recruiting landscape in the following ways:

  • The advanced technology can identify potential candidates who may not have applied to the job, but have the requisite skills and qualifications.
  • It can screen through large volumes of résumés quickly and efficiently, matching job requirements with candidates' qualifications and experience.
  • AI can use predictive analytics to analyze candidate data, including résumés, social media profiles and online behavior, to predict which candidates are most likely to be successful in the role.
  • Chatbots can provide candidates with immediate help and answer their questions about the job or application process. This allows recruiters to engage with candidates more effectively and save time by automating routine tasks.
  • AI-powered video interviewing tools can be used to conduct pre-screening interviews, reducing the time and cost of scheduling and conducting in-person interviews.

Overall, AI can help recruiters streamline the recruitment process, reduce bias and identify the best candidates for the job more efficiently.

How Companies Are Incorporating AI In Recruiting


According to an October 2021 confidential internal document viewed by Recode, Amazon has been working on an Automated Applicant Evaluation system that will determine which job applicants possess the most potential for success. The software searches for matches between the applicants’ résumés compared to current Amazon workers currently in the same type of role. Upon identifying these candidates through the AI tool, the online-retailing giant will then fast-track these candidates for interviews within the white-collar headquarters and warehouses.


Hired, part of the Adecco Group, one of the largest staffing and talent agencies in the world, offers an AI platform that matches tech and sales talent with top companies. The tech job-matching platform has more than 10,000 companies in its global marketplace. With data, curated matches and higher acceptance rates, employers could save hours searching for potential job suitors.


Phenom, a unicorn HR tech company based in Ambler, Pennsylvania, uses artificial intelligence to automate tasks and personalize job searches. The technology can predict and guide job seekers to the roles that fit their backgrounds. Phenom also enables employers to match people with the right jobs. This includes finding on-target talent within their organization and promoting them internally. Its software is embedded into an array of job sites with some of the largest companies in the world. The career-tech company has 300 million users and one million jobs posted in 130 countries.


Beamery is an AI-powered, talent-management platform that leverage AI by aggregating billions of relevant data points from across the internet, along with an enterprise’s existing technology, to assist organizations in quickly identifying and prioritizing potential candidates that are likely to thrive at their organization. It also helps with diversity, offers career pathways for existing internal employees and understands the skills and capabilities a company needs to build its future workforce.


HireVue offers video interviewing and recruiting automation technology. The company has conducted millions of interviews and has the data to predict the best person for the job. HireVue’s proprietary software enables companies to record videos of job seekers answering a standard set of interview questions. The video interview assessments use AI to transcribe and analyze the candidates' recorded responses to quickly determine whether they fit the role.

Wed, 15 Mar 2023 04:51:00 -0500 Jack Kelly en text/html
The Public School Problem That We’re Not Talking About.

Everyone in the education world is talking about the trouble filling teaching positions. States including Idaho and Arizona have been so challenged that to solve the problem they’ve changed the definition of teacher to “any person with a pulse and a bit of college under their belt.” Most states considered filling teacher positions a full-blown crisis even before the pandemic and The Great Resignation hit.

What we haven’t heard about is trouble finding people to fill positions in school administration.

Anecdotally, some areas report having slimmer pickings for openings that occur. At the moment, genuine reported stories of such gaps are few and very local.

But public school administrators generally come from the ranks of classroom teachers, and since those ranks have been thinning, the prospects for future administrators may be a problem as well.

Just as future teachers come from the ranks of students who have twelve years to observe the job, administrator candidates have years to watch the job through the work of their own building administrators. And just as the last few years have diminished the attractiveness of teaching, administrative positions have also suffered. The only major difference is that, unlike teaching, the salaries for administrators in some districts are attractive enough to draw people to the job for all the wrong reason.

After entering the era of high stakes testing, one of my former principals described the job as having “all the responsibility with none of the power.” They have to manage staff and students. They’re responsible for keeping tests scores up. They have had to navigate the pandemic, and they must increasingly deal with a public angry over “critical race theory,” LGBTQ issues, and the books in the school library.

School and district leadership matters. Principals and superintendents on the ground determine what kins of impact state and federal policy will have on classroom teachers. School leadership determines, implicitly or explicitly, what the values of the school will be. It sets a tone for the school culture. It is often the difference between teachers who go and teachers who stay.

The “teacher shortage” developed slowly over time, and policy makers have been slow to react. A failure to recruit and retain top talent for administrative positions will have a debilitating effect on schools. That crisis may be just over the horizon (some teachers suffering under poor administrators will tell you it’s already here), but if nobody is paying attention, it will catch states flatfooted in the face of one more big challenge.

Sun, 17 Jul 2022 02:27:00 -0500 Peter Greene en text/html
Board to consider Moore for county administrator position at next meeting

The Sarpy County Board of Commissioners will consider Bonnie Moore as a candidate for county administrator at the Jan. 9 board meeting.

The position was open to internal candidates. She is the only person being considered at this meeting.

Moore, who has been with the county since 2013, is currently its chief deputy county attorney.

“Bonnie is a strategic thinker with a clear vision,” said Sarpy County Board Chair Angi Burmeister. “She knows how to build relationships and how to lead. Her experience and commitment to Sarpy stand out, and she’d be a great addition.”

Moore led the Civil Division in the County Attorney’s Office before she was named chief deputy county attorney in 2017. Working as County Attorney Lee Polikov’s second in command, she oversees the operations in the criminal, civil, child support, victim witness and diversion divisions in an office with more than 80 attorneys and staff.

While most of her experience is with the County Attorney’s Office, she also served as the county’s human resources director from 2015 to 2017.

“We have a talented team of dedicated professionals at Sarpy, and I’m excited at the prospect of working with them to build on the great work being done across the county,” Moore said.

She graduated from the University of Nebraska at Omaha with a bachelor’s degree in political science and from Creighton University Law School with a juris doctorate.

The vacancy is due to the departure of Dan Hoins, who was selected as the first full-time administrator for the Sarpy County and Cities Wastewater Agency. His last day with the county was Friday, Dec. 15, after nearly seven years of service.

The Sarpy County administrator leads an organization of more than 700 employees.

The terms of the contract will be available when the board votes on it during the next meeting on Jan. 9 at 3 p.m. in the Sarpy County Boardroom.

Thu, 14 Dec 2023 10:00:00 -0600 en text/html
Durham to launch community power program to save residents money on electricity bills

DURHAM — The town is preparing to launch its community power program, joining other communities in helping residents and businesses save money on electricity bills.

Durham is a founding member of the Community Power Coalition of New Hampshire and is now converting to its billing. Eversource will continue to deliver power to residents in town. Dover, Portsmouth and Exeter are among the other Seacoast communities that are part of the coalition.

Durham residents can find information at, where there is detailed information and links to the opt-in, opt-out, customer service, and frequently asked questions.

Durham Town Administrator Todd Selig

The new electricity rates are available for Feb. 1-July 31. According to Durham officials, CPCNH rates are the lowest in the state for the third consecutive rate period, and Durham customers will see a rate that is 2% below the Eversource rate.

“Our savings are smaller than usual because Eversource’s rates are artificially low due to a refund of 1.5 cents/kWh the utility is making, as I understand it, due to over collection during past billing cycles,” said Durham Town Administrator Todd Selig.

Durham is mailing information to residents and will hold a public information session at 7 p.m. Jan. 30 in council chambers at Town Hall.

Durham residents and businesses will be able to “opt-up” to a higher level of green energy – 33%, 50%, or 100% at a higher cost if they choose.

“After three years of careful study and development by our Energy Committee, we’re very excited to be moving to launch Durham Community Power for the benefit of our residents and businesses," Selig said. "In this cycle we will provide a savings over Eversource standard rates. In future cycles, we are hopeful to be able to also provide a higher percentages of green renewable energy mix as a default over Eversource, yet that will be price dependent."

This article originally appeared on Portsmouth Herald: Durham launching community power to save money on electricity bills

Thu, 04 Jan 2024 20:19:00 -0600 en-US text/html
Blissfield, Morenci among Lenawee communities to issue drinking water letters to residents No result found, try new keyword!Such letters have consisted of information regarding monitoring requirements and testing specifications that may have been invalidated or might not have been completed. Thu, 04 Jan 2024 18:46:00 -0600 en-us text/html

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