CISOs should recognize they are struggling with an cybersecurity experience shortage and look to identify and develop candidates and staff with potential.
There is no denying the large number of vacant full-time positions to be filled in the cybersecurity workspace. The numbers range from 3.5 to 4.7 million globally. As most CISOs will attest, the talent pool has never been tighter, and the squeeze will only continue. Necessity is the mother of invention, so this critical need requires different thinking about who can contribute to security teams' successes.
For some, the answer is surrender. They simply accept they are resource constrained, keep the executive staff informed of the risks they are assuming due to lack of resources, and call it a day. This is not the path I'd advise, as it is almost certainly a step toward the self-fulfilling prophecy of the alternate CISO acronym, "career is so over."
For others, this is an opportunity to create new pathways to success for their teams and the individuals who are afforded opportunity. Here are some ideas about what those pathways might look like.
Make entry-level cybersecurity jobs just that
During the recent RSA conference, I asked Curtis Simpson, Armis CISO, about the complexity of the tools being brought to market and the learning curve needed to be a contributing member of a team. He sees a high school graduate, maybe with some community college classes and "critical thinking skills" as having what they need to know to fill an entry-level cybersecurity position and be operational within days. The key, he says, is in removing the complexity of the systems being used.
HPE's CSO Bobby Ford shared with me some perspective as to how he believes, "entry level, should mean just that - an entrance into the field or role. I feel very strongly that you're overlooking potentially tremendous talent if a particular skill set is used as a barrier to entry. My approach to cultivating talent is drawn from my experience in the military. I'm looking for people who have an interest in the subject matter. We can teach the skills to anyone willing to learn."
Ford gets no argument from me as one who has spent a good part of his professional career developing vocational instruction for a rather unique skill set of the intelligence officer. Early in my professional career I was also the benefactor of the "take someone with interest" way of thinking Ford describes. I was a 20-year-old file clerk whose claim to fame was he knew A-Z and 0-9. I was given the opportunity to learn a skill as a "telecommunications specialist." The CIA was experiencing a shortage of radio-qualified operators who knew Morse code, Radio Teletype (RTTY), and how to use encryption methodologies (one-time-pad, one-time-tape, and a variety of devices). This was almost a half-century ago, but the lesson remains valid.
The Agency created a homegrown variety of operators. The cadre was taught the skills necessary and were sent out to the field. It was a great success and kept the bits moving along the blazing 120 bps RTTY circuits. Before you roll your eyes about Morse Code, yes, I once did use Morse Code encrypted with OTP to pass staff communications in a frosty period of the Cold War: For a six-week period a certain government cut the lease line and jammed outbound RTTY transmissions in a fit of diplomatic, "We'll show you." The communications under my remit were degraded, not cut off. My Morse Code speed was a mighty 21 wpm.
Create and grow your security professionals
In the recent "HPE 2023 Cybersecurity Annual Report," Ford discusses how his organization has "worked to create and grow our security professionals." The highlights of the HPE effort begin with perspective. Ford sees the "cybersecurity talent shortage" as misidentified, he refers to the situation as an "experience shortage." As we all know, the only way to garner experience is by doing. He opened doors to "overlooked" talent, with the creation of their Cybersecurity Career Reboot Program.
The program's key factor probably broke every HR sorting tool, as they sought out individuals who had been passed over because the "lack the experience required to land entry-level jobs." HPE set up a six-month in-house program where "participants are paid while learning the nuts and bolts of cybersecurity, embedded within various cyber functions within HPE and taking on project-based work while being mentored by our team members."
HPE wasn't done. They then used their Professional Rotation Experience Program (PREP), which took recent grads and put them in "two-year rotational program that includes global exposure to all our cybersecurity functions. PREP participants gain experience with the foundations of cybersecurity through hands-on project work, exposure to a variety of experiences, and innovative training and development, rotating through the different teams within cybersecurity every six months during the program."
Keep an eye on employee growth and retention
While the focus of homegrown talent programs is on the new and eager employees, CISOs must also keep an eye on retaining and improving the talent already in place. Simpson and Ford both noted the value of mentoring. Keeping your current stable of professionals at their peak also requires investing in training.
This may be a larger lift than one would think based on the recent Immersive Labs Cyber Workforce Benchmark report, which highlights how "seasoned cyber pros are more complacent in their skills than junior staff." They explain that their data displayed how "junior staff tend to challenge themselves with more difficult exercise and are more likely to stay current with new threats compared to more experienced cyber professionals.
The White House cybersecurity workforce plan for the US
The White House on July 31, 2023, issued a "National Cyber Workforce and Education Strategy, Unleashing America's Cyber Talent" and it aligns with the thinking of both Simpson and Ford. The strategy emphasizes the need to "chart a path to resolving these challenged by working towards filling cyber jobs for working families." What are the challenges? An education system that lacks a cyber focus and an "insufficiently diverse workforce."
The plan has four pillars:
- Equip every American with foundational cyber skills.
- Transform cyber education.
- Expand and enhance America's cyber workforce.
- Strengthen the federal cyber workforce.
The US federal government has its CyberCorps Scholarship for Service program that provides scholarships to those studying cybersecurity related field. The National Security Agency (NSA) invests in providing certification to colleges and universities as centers of academic excellence. The pipeline is bright for those positions requiring academic degrees or certifications. In time, they will deliver qualified individuals into the pipeline.
While the White Houses initiative and those of other governments will enable resources to grow the cyber workforce of the future, we need results in months not years. Companies must take the initiative today to help themselves and by extension the overall cyber community.
In sum, if we are to close the gap in open cyber position requirements, we must create home-grown solutions, ensure our established cyber workforce is afforded training opportunities, and to embrace the concept of mentoring both intra-company as well as across the cyber community landscape.
1. Stress Is Too Much to Bear
Stress is a biological response to what your brain perceives as a threatening situation. Neurotransmitters within the brain activate the amygdala, which is responsible for the flight-or-fight response, notes Yale Medicine. Typical causes of stress include major life changes like a divorce or a medical diagnosis, work-related pressure or financial issues.
Stress is a part of life but prolonged periods of stress can lead to negative physical health effects such as a weakened immune system. “A person who is constantly stressed can suffer from consistent headaches, gastrointestinal issues and even muscle pain,” says Kaur. “Our bodies are usually first to tell us that something is wrong and we need to slow down to decrease our stress levels. It’s one of the reasons taking time to relax or meditate can be so helpful.”
If stress overtakes your life, or that of someone you know, it may make sense to see a psychologist, psychiatrist or licensed professional counselor, who could develop a treatment plan that works for your needs.
2. Anxiety Becomes Debilitating
Anxiety is similar to stress, as it’s your brain’s response to a perceived threat. Symptoms may include increased heart rate, difficulty breathing and feeling nervous, notes the National Institute of Mental Health. Anxiety is often experienced as a result of a tense or stressful event and resolves over time. However, an anxiety disorder involves repetitive worry when the threat is no longer present, according to Kaur. “When the anxiety has manifested itself to a point where you are unable to function, it’s important to seek help,” she says.
3. Depression Is Your New Normal
Depression is a common mental health disorder that negatively impacts your ability to function. Neurons are not able to connect as easily with other neurons in the brain as depression occurs, as noted by Yale Medicine. Symptoms of depression may include social withdrawal, poor sleeping, weight changes or aches and pain. Someone who is depressed will also experience feelings of sadness, guilt and loss of previously enjoyed activities.
There are multiple treatments that can help, but it’s important to talk to a professional who can determine if a poor mood is fleeting or a sign of clinical depression.
4. Mania Causes Extreme Emotions
Mania is characterized by extreme emotional highs or lows, where a person can become uncontrollable. Symptoms can include racing thoughts, rapid speech, irritability and paranoia. Manic episodes are an indicator of mental health conditions such as bipolar I or schizoaffective disorder.
“Mood swings can be triggered by stress, but if a person is cycling between a high (manic episode) and a low (depression) consistently, it’s a definite sign to seek help from a provider,” says Kaur.
Your home is supposed to be your sanctuary, not a sanctuary for bugs. Once insects or rodents gain a foothold in your kitchen, basement, roof or garden, it's only a matter of time before things get serious. Ignoring the problem is a recipe for a full-blown infestation, which can snowball into structural damage to your home or even serious health issues for you.
That's why it's important to stay vigilant when it comes to tiny unwanted intruders. Ants, termites, bed bugs, mice, and other dastardly interlopers each come with a unique set of issues.
Is it time to place a call to a professional pest control company? There are some common signs that can help you make that decision. Sure, you could try DIY methods first -- like insect repellant sprays and traps that you can buy for a fraction of the price of some professional pest management plans. But you may be taking a risk by taking matters into your own hands. Professional pest control companies can be worth it in the long run, especially if you want assurance that the problem won't come back after a few weeks.
Even better: You can learn much about your problem for free.
"Most [pest control companies] will provide a needs analysis at no charge, says Jim McHale, president of JP McHale Pest Management, LLC. "Once the pest is properly identified [and] a treatment strategy identified, clients are able to determine the level of "peace of mind" a professional can deliver."
That peace of mind is well worth the price of admission, since it can be hard to know for sure if you've rooted out a pest problem on your own. Rodent nests hidden away in walls, a gap in the window serving as an easy entry point for outside invaders, silverfish hiding out under your bathroom sink: there are many scenarios where a pest problem could continue on despite your best efforts.
Some say the best offense is a solid defense, and we say that applies to pest control strategiesl. Don't wait for a problem to rear its ugly bug head -- instead, read about the five surefire signs of a pest infestation and stay one step ahead.
Five signs your home needs a pest control company
If you're a homeowner, you probably know your home and garden like the back of your hand. You know the problem areas: the moisture-filled bathroom, the dark basement corners, the old windows that are far from airtight. You know that pests are a common issue as well: one 2021 census showed 14 million homes across the US reported the sight of cockroaches (and nearly 15 million reported mice or rats).
Since you know so much already, it can't hurt to brush up on some of the most common signs that rodents or insects have moved into your home. Double check that you have the phone numbers of the best pest control companies of 2023 that service your area and read on for five clear signs of a pest infestation.
1. You spot droppings, gnaw marks, or other signs of pests
A quick tour around your property will highlight some of the more obvious signs of an infestation. Pest droppings may be tiny, but they're still noticeable. Check in hard-to-reach or out-of-the-way areas such as cabinets, pantries, crawl spaces, attics and basements.
If you see something, call a professional pest control company to schedule an inspection. The technician sent to your home can inspect the droppings and determine what kind of pest you're dealing with before helping you figure out the best pest management solution.
Although you want to rely on the professionals for reliable pest control techniques, you might be able to tell what kind of problem you're dealing with by examining the droppings. Skinny, conical pellets typically mean you're dealing with a type of rodent, for example, while tiny specs that resemble black pepper or ground coffee indicate cockroaches.
Once you have an idea of what you're up against, it can make things that much easier to find a pest control company that can help. A great pest control company typically offers a number of specialized services to treat certain infestations, but the best company for you will specialize in whatever invader you have.
"Choosing a pest control company that focuses on handling a specific type of pest can be highly advantageous," says Nicole Carpenter, CEO at Black Pest Prevention. "These companies possess in-depth knowledge of the targeted pest's biology, behavior, and habits, enabling them to tailor effective treatments for eradication.
"Their expertise in advanced pest control methods and technologies ensures more targeted and efficient solutions."
Another sign to look out for is gnaw marks. Mice and rats tend to chew on fabrics (and tear off pieces to build their nests), so it's sometimes easy to know when you're dealing with a rodent infestation. Other areas to check for gnaw or scratch marks include your walls and floor, cardboard boxes, pantry items like flour or sugar, and electrical wires.
Other signs of pests in the home include -- yuck -- tiny insect body parts. If you spot discarded bits like wings or skin near a window or on a pantry shelf, that (obviously) means something left them there. Call the professionals to help identify entry points that might need sealing before tackling the main infestation.
2. You pick up on strange sounds or odors around the house
A weird smell isn't the greatest thing to discover, but it's not always a sign of insects or rodents. Our homes can hold onto a number of scents from everyday life, from lingering smoke and mold to the smell of trash or pet odors. If your nose picks up on something that you can't find a source for, however, that's a different story.
Let's get the worst case scenario out of the way first: It is possible for pests to perish in hidden areas throughout your home, and if it's a type of rodent, well, you'll know, sooner or later. There's often no easy way to get to the source, which could be under the floor or behind a wall, without causing structural damage. To minimize damage, call in a pro to pinpoint the location and help you out.
Other odors that might indicate a pest problem include rotten or stale food. Insects and rodents alike tend to carry away any crumbs or bits of food, so these kinds of remnants may be visible around pest droppings and other signs.
If you're using your nose but not your ears to clock signs of unwanted pest activity, you're only doing half of the job. Pests like mice, rats, squirrels, or raccoons tend to make their presence known with noise. Sounds such as scratching, squeaking, scuttling, and whining can be audible, especially if you're listening near a nest. If you have suspicions but have yet to hear enough to warrant a call to a professional pest control company, try conducting your rounds at night when rodents tend to be more active.
Believe it or not, it's possible to hear signs of an insect infestation as well. Termites, ants, wasps, and beetles can be the source of some noise in your walls. A soft scraping or tapping sound may be caused by termites or certain beetles, for example.
3. You uncover signs of property damage
Property damage is likely at the top of your "Prevent this from happening at all costs" list, so if you notice any of these telltale signs -- you know who to call. Some insects can wreak havoc to your property if left unchecked.
Some common signs of property damage from pests include:
- Discolored drywall
- Peeling paint
- Tiny holes in your wall
- Hollow wood
- Stuck windows or doors
- Food packaging that's been chewed open
- Frayed wires
"You should call at the first sign of a problem," says expert and Critter Control district manager Brandon Thorsell. "The longer you wait, the more established the pests can become... Not only do they wreak havoc on the interior of buildings, but [there] can also be health and safety concerns in businesses and homes -- so it is important to deal with problems promptly."
4. The pests keep just keep coming back
"There are several signs that indicate you probably need professional pest control help," says Carpenter. "The most obvious indicators are the inefficiency of DIY efforts and persistent infestations... Seasonal pest patterns or a lack of expertise in identifying pests also warrant professional help."
If your first thought at the sight of a new pest infestation is "déjà vu, I've been here before," than take this as your gentle reminder that DIY pest control management is often a temporary solution. If you keep dealing with repeat offensives by pesky mosquitos, ticks, water bugs, or wasps, than it's time to take matters out of your hands and hand things over to the professionals.
Some insects can be especially hard to get rid of without the planned tactics and chemical solutions of some professional pest control companies. Cockroaches tend to lay thousands of eggs at once, for example. You know how tough it is to squash just one of those bad boys, don't wait until you're outnumbered.
Another uber-persistent type of pest is the termite. A termite infestation is bad news for your property's structural integrity. One sign that an infestation may already be in full swing is the presence of termite swarmers: These tiny insects are identified by long wings and the sight of one or more, alive or dead, should be enough to get you on the phone with a pest management company. That's because it can take years for a termite colony to grow large enough to produce these little creatures.
One other example of a pest that loves to do everything but stay away is the bedbug. Since these insects reproduce at a rapid pace, it's important to weed out every last one -- a task best left to the professionals. Other noteworthy signs of bedbugs include rust-colored spots on your bedsheets and waking up with red or itchy skin.
5. The DIY solutions aren't cutting it
It happened again: You went to check on the mousetraps you placed around your home last month, and instead of signs of victory, you spot rodent droppings nearby. DIY pest control solutions can be frustrating when you can't tell if anything you're doing is working. It only gets worse, however, when your suspicions are proved true and pests keep coming back.
Unfortunately, there's no one-size-fits-all for pest control. Until there's a universal spray solution that keeps bugs and rodents of every kind far away from your property, it's important to know what you're doing wrong in the DIY sphere. Some common reasons your at-home fix might not be effective include:
- You've incorrectly identified a pest infestation: Ants and termites may leave similar signs, but there are different ways to deal with each. Ants can be repelled with a mix of three parts vinegar and one part water, for example, while termites can be repelled or eliminated with essential oils.
- An overreliance on pesticide sprays: A quick trip to the hardware store for insect spray is a quick and easy solution when you spot bugs in the home, but it's rarely more than a brief fix. Spraying insects as you see them can be ineffective so long as you're ignoring big picture problems like hidden nests or overlooked entry points. Also worth noting: The chemicals in these solutions can also be hazardous to the health of your family and pets if overused.
- Traps left in the wrong areas: Mouse or rat traps left out in the open are unlikely to catch anything. You'll have better luck leaving these alongside walls, in crawlspaces, and -- most importantly -- near areas where you've spotted droppings.
Top professional pest control companies to call in 2023
So you've seen the signs and know that the next thing to do is schedule an inspection. Once the professionals take a look at your home and identify the pests you're dealing with, they can help you figure out the right pest management solution.
If you're unsure of who to call for pest control services, here are the top three companies worth your consideration in 2023.
Check out each service below to find the right fit for any infestation situation.
Terminix is a well-known pest control company and for good reason. With locations across 45 US states and more than 90 years of service under its belt, this company comes in strong as our top pick. Find a number of specialized treatment plans, such as the brand's comprehensive termite treatment services (starting at $69 per month), available with Terminix.
With its Ultimate Protection Guarantee, Terminix is all about making sure your home stays pest free. If a treatment fails to keep the critters away, Terminix professionals will come back for round two to finish the job -- at no extra cost to you.
Treatments start around $250 for one-time services or $50 per month for quarterly visits. Terminix also offers a free inspection and a full refund within 30 days of treatment if you're not 100% satisfied.
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Why we recommend Terminix: This widely available pest control company's custom pest management solutions elevate Terminix beyond just termite control, making it a go-to for most types of infestations.
Best availability: Orkin
Another big name in the world of pest control, Orkin is available to families across the continental US (and Hawaii). Orkin has made a name for itself thanks to more than 100 years of service, an A+ rating from the Better Business Bureau (BBB), and a range of effective pest removal services.
In addition to solid customer service and a long list of treatable pests (from fleas and spiders to rodents and insects that sting), Orkin also offers alternative options to their chemical treatments. Known as Integrated Pest Management (IPM) services, this approach prioritizes non-chemical solutions that rely on a pest's weaknesses, habits, and overall life cycle.
Annual pest control plans can vary depending on the size of your home and level (and type) of infestation affecting it. Starting prices can be around $500 (based on a $550 estimate given for a 1,500-sqare-foot house in NY).
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Why we recommend Orkin: Orkin has the experience, reach and a 160-hour-long training program to ensure that your home is serviced by knowledgeable professionals prepared to get rid of pesky pests -- no matter the circumstance.
Best for handling a variety of pests: Ehrlich
Whatever type of pest you have scurrying around in your home, Ehrlich can likely deal with it. This company made our list thanks to the impressive list of tiny intruders covered by its comprehensive PestFree365 bundle plan.
This offer nets you year-round protection from more than 30 kinds of pests including: ants, cockroaches, fleas, centipedes, spiders, hornets, wasps, and rodents. Instead of specialty treatments for other insects that can be more damaging or difficult to deal with, Ehrlich lets you add on services to handle bugs like termites or mosquitos.
The price of this company's pest management plan can be anywhere from $550 to over $1,000, depending on the usual factors (home size, location, level of infestation, etc.).
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Why we recommend Ehrlich: We appreciate that customers have a choice between the company's signature PestFree365 bundle or individual pest control treatments when searching for ways to get rid of more than 30 different types of pests.
How we ranked the best pest control companies
Once you pick up on the signs of a pest infestation, it's important to call in the cavalry (aka a professional pest control company). Since time is important, you don't want to get caught up researching companies and comparing different treatment plans.
That's why we did the legwork for you. Here are the biggest factors that we considered when picking out the best pest control companies for 2023:
- Free inspections : We prioritized pest control companies that offer free inspections. This way, whether you're calling at the first sign of an infestation or the fifth, you know that a professional will help you map out the rest of your pest control strategy.
- Pest control plans: We looked for comprehensive plans that work for a number of scenarios. Flexible companies with specialized treatments or add-ons for special case infestations (see: termites) were favored.
- Availability: We picked top-rated pest control companies with locations peppered throughout the US, so that you know you'll find something local no matter where you live.
- Customer reviews: We paid attention to things like positive customer reviews and BBB accreditation to ensure we picked the best of the best for your pest management needs.
Read more about how we review products
Related content from CBS Essentials
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Figure 1
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In a further demonstration of their solidarity, Linked Helper actively supports two distinguished humanitarian funds operating within Ukraine (Country Intention and Rescue Now). These funds are dedicated to providing vital aid to the country's civilian population and extending compassion to abandoned animals. One of the funds has already made a significant impact, meeting the needs of over 30,000 civilians and 22 hospitals, while also extending assistance to more than 3,000 helpless animals. Their support encompasses the provision of essential supplies such as food, medication, and compassionate care, including support for special cases like disabled children.
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Linked Helper is the world's leading LinkedIn automation tool, empowering professionals to streamline their LinkedIn activities and enhance their networking capabilities. With a comprehensive range of features and a user-friendly interface, Linked Helper enables users to automate repetitive tasks, generate leads, expand their network, and unlock the full potential of LinkedIn. Linked Helper is dedicated to supporting businesses and fostering positive change in communities worldwide.
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