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CRT-251 Sales Cloud Consultant test plan |

CRT-251 test plan - Sales Cloud Consultant Updated: 2024

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Exam Code: CRT-251 Sales Cloud Consultant test plan January 2024 by team

CRT-251 Sales Cloud Consultant

The CRT-251 exam, also known as the Sales Cloud Consultant certification exam, is offered by Salesforce. It is designed to validate the knowledge and skills of professionals working as sales consultants in implementing Sales Cloud solutions. Here is an overview of the test details, course outline, test objectives, and test syllabus for the CRT-251 exam:

Exam Details:
- Number of Questions: The CRT-251 test typically consists of multiple-choice and multiple-select questions. The exact number of questions may vary, but it is typically around 60.

- Time: Candidates are usually given a specific time limit to complete the CRT-251 exam. The allotted time is typically around 105 minutes.

Course Outline:
The CRT-251 test covers a range of syllabus related to Sales Cloud implementation and configuration. The course outline typically includes the following key areas:

1. Sales Cloud Solution Design:
- Gathering and analyzing business requirements for sales processes.
- Designing and configuring Sales Cloud features and functionalities to meet specific business needs.
- Collaborating with stakeholders to define key performance indicators and metrics.

2. Sales Cloud Implementation:
- Configuring and customizing Sales Cloud objects, fields, and page layouts.
- Defining and managing sales processes, including lead management, opportunity management, and forecasting.
- Setting up and configuring sales productivity tools, such as email integration, activity management, and territory management.

3. Sales Cloud Analytics and Reporting:
- Creating and customizing reports and dashboards to provide actionable insights for sales teams and management.
- Implementing sales performance tracking and measurement.
- Analyzing sales data to identify trends, opportunities, and areas for improvement.

4. Sales Cloud Integration:
- Integrating Sales Cloud with other Salesforce products, such as Marketing Cloud or Service Cloud.
- Configuring data integration and synchronization with external systems.
- Implementing data security and access controls for sales data.

Exam Objectives:
The objectives of the CRT-251 test are as follows:
- Assessing candidates' understanding of Sales Cloud concepts, features, and capabilities.
- Evaluating candidates' ability to design and implement Sales Cloud solutions based on business requirements.
- Validating candidates' proficiency in configuring and customizing Sales Cloud features and functionalities.

Exam Syllabus:
The CRT-251 test syllabus covers various syllabus related to Sales Cloud implementation and configuration. The specific syllabus may include:

1. Sales Cloud Solution Design:
- Gathering and documenting business requirements.
- Designing Sales Cloud solutions based on business needs.
- Collaborating with stakeholders to define success criteria.

2. Sales Cloud Implementation:
- Configuring and customizing Sales Cloud objects, fields, and page layouts.
- Implementing lead management, opportunity management, and forecasting.
- Setting up and configuring sales productivity tools.

3. Sales Cloud Analytics and Reporting:
- Creating and customizing reports and dashboards.
- Implementing sales performance tracking and measurement.
- Analyzing sales data for insights and decision-making.

4. Sales Cloud Integration:
- Integrating Sales Cloud with other Salesforce products and external systems.
- Configuring data integration and synchronization.
- Implementing data security and access controls.

The CRT-251 certification demonstrates proficiency in implementing Sales Cloud solutions and helping organizations optimize their sales processes using Salesforce technology. It is important for candidates to refer to the official Salesforce website or test guide for the most accurate and up-to-date information regarding the CRT-251 exam, including the number of questions, time limits, and test content.
Sales Cloud Consultant
Salesforce Consultant test plan

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Sales Cloud Consultant
Question: 57
What is the recommended approach to relate a Person Account to another Account?
A. Add the Person Account to the Contact Roles.
B. Add the Person Account to the Account owner's default team.
C. Add the Person Account to the Partners Related List.
D. Add the Person Account to the Account Team.
Answer: C
Question: 58
Universal Containers needs to show a dashboard with forecast by product family with quotas. Which solution
should a consultant recommend?
A. Build a joined report with closed opportunities, forecasting items, and quotas.
B. Customize quotas with product report, and add necessary fields.
C. Build a custom report type with forecasting quotas and forecasting items.
D. Create an analytic snapshot to capture the opportunity forecast.
Answer: D
Question: 59
Sales management at Universal Containers wants product managers to become more involved with sales deals that
are being delayed in the negotiation stage of the sales process. Product managers need to understand the details of
specific sales deals, and address product capability and roadmap questions with customers. Which two solutions
should a consultant recommend to help product managers engage in sales deals? (Choose two.)
A. Create a Chatter group to share product information with the sales team, product managers, and customers.
B. Use Process Builder to create a chatter post.
C. Use an assignment to notify product managers when opportunities are updated.
D. Add the opportunity team, product managers, and customers to libraries containing files relevant to sales deals.
Answer: A,B
Question: 60
Universal Containers wants to implement a website for a new product launch. The site should be publicly available,
allow visitors to submit requests for information, and be managed by the non-technical marketing team. Which
solution should the consultant recommend?
A. Lightning Platform
B. Salesforce Mobile Sites
C. Lightning Components
D. Customer Community
Answer: D
Question: 61
The sales management team of Universal Containers has noticed that opportunities are taking longer to close.
Historically, it has taken 30 days for a new opportunity to be moved to closed/won. Recently, this time period has
increased to 45 days. Which two reporting tools can the sales management team leverage to help determine the
cause? (Choose two.)
A. Report on campaign return on investment (ROI)
B. Report on the discount approval time for quotes
C. Dashboard of month-over-month trend of lead conversions
D. Dashboard of opportunity stage duration
Answer: B,D
Question: 62
Universal Containers is preparing for the launch of its new Sales Cloud implementation to a global user base. With
previous sales automation applications, the company had slow adoption of the new solution. Which three Sales
Cloud deployment factors should be considered to help ensure adoption? (Choose three.)
A. Type of training delivered
B. Sales rep quota targets
C. Management communications
D. Maintenance release schedule
E. Training in local language
Answer: A,C,E
Question: 63
Universal Containers uses Products in Salesforce and has a private security model. The product management
employees do NOT have access to all opportunities but wants to track the performance of a new product after it is
launched. What should a consultant recommend to allow the product management employees to track the
performance of the product?
A. Create a trigger to add the product management team to the sales team of relevant opportunities.
B. Create a criteria-based sharing rule to add the product management team to relevant opportunities.
C. Create a trigger to set the product manager as owner for opportunities on the new product.
D. Create a new product and add it to the price book with the product manager as an owner.
Answer: B
Question: 64
Universal Containers does NOT have a direct sales team; its channel partners are responsible for selling and
servicing products. Over the past quarter, these has been an increased volume of leads. However, the Vice
President of Channels has been receiving many complaints from partners on the poor quality of the leads and has
noticed a significant drop in the lead conversion rate. What should a consultant recommend to Strengthen partner
satisfaction with the leads being shared?
A. Assign all leads to the partner channel manager to validate the lead data and manually assign to partners.
B. Create multiple validation rules to ensure that all fields on the lead record are populated with data.
C. Create a custom lead score field to assess lead quality and assign the leads that exceed this score to partners.
D. Use the lead score on the Find Duplicates button and assign the leads with a score in the high category.
Answer: C
Question: 65
Universal Containers has configured a private sharing model with opportunity team selling enabled. The company
allows its sales representatives to add sales team members to their opportunities when necessary. As a result, each
sales representative has opportunities they directly manage and opportunities on which they collaborate with other
sales representatives. Which data set filter report would allow the sales representatives to see all opportunities they
are involved with?
A. My team-selling and my opportunities
B. My team-selling shared opportunities
C. My team's opportunities
D. My collaborative opportunities
Answer: A
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Salesforce Consultant test plan - BingNews Search results Salesforce Consultant test plan - BingNews Best Salesforce Certification Courses

Salesforce skills and certifications are in high demand in the information technology industry and you’ll be positioned to take your career to the next level with a few certifications under your belt. 

But what’s the best way to prepare for the exam? An online Salesforce certification course is an ideal place to start. Whether you’re new to Salesforce or need to brush up on your skills, we’ll go over several options for you to choose from that go beyond an test guide.

The Best Salesforce Certification Courses

We explored over 100 Salesforce certification courses on the web and come up with our top picks. The featured courses are from LinkedIn Learning, PluralSight, Trailhead and Udemy. While this CRM platform is popular and these names are well-known, you should the platform that make the most sense for your needs.

Here’s a description of each course, who it’s for and the price point. We’ve also categorized the courses by skill level: beginners, intermediate students and advanced students.  

Salesforce Certification Courses for Beginners

These Salesforce Certification Courses are great for if you’re just learning the ropes.

1. The Complete Salesforce Classic Administrator by Udemy

  • Who it’s for: Beginners
  • Price: $19.99

Just $19.99 gets you a seat in this bestselling course from Udemy — it’ll teach you everything you need to know to pass the Salesforce Administrator Certification Exam.

When you enroll, you’ll have instant access to 10.5 hours of on-demand video, 17 articles, 2 downloadable resources and 1 practice test. The class begins with a lesson on how to create your own free account. You’ll also learn core concepts of the platform along with the mechanics of deploying the Lightning Experience in Salesforce.

The class is instructed by Mike Wheeler, Salesforce trainer, and Aaron Wheeler, Adobe certified expert. It’s designed for beginners and those who are a bit more experienced who want to take the Salesforce Administrator Exam. 

2. Prepare for Your Salesforce Administrator Credential by Trailhead 

  • Who it’s for: Beginners
  • Price: Free 

It’s fun to prepare for your Salesforce Administrator Certification test through Trailhead’s course. 

This 53-hour class begins with an overview of the test so you’ll know what to expect when it’s time to test. It’s followed by an organization setup task in Salesforce. Once you’ve got the foundational work out of the way, you’ll jump right into the first Salesforce Platform Basics module. 

As the course progresses, you’ll be required to complete a series of assignments and projects to demonstrate your proficiency in the subject. The class wraps up with helpful study tools and a practice test. 

Enrollment is free, but you’ll need to sign up for a Trailhead account to get started. 

3. Formula Fundamentals in Salesforce by PluralSight 

  • Who it’s for: Beginners
  • Price: Included with a monthly subscription 

You might want to gain a better understanding of how Salesforce formulas work if you want to enhance your user experience. This 5-star course is worth exploring. The class is a little over 1.5 hours and includes 6 modules. 

Instructor and software developer Dan Appleman covers formulas, data, operators and functions. He also shares real-life examples and testing formulas that can significantly assist you when as you use the platform. 

The enrollment fee for Formula Fundamentals in Salesforce is included in the $29 PluralSight monthly subscription. You can also grab a seat for free by signing up for a 10-day trial. 

Have you mastered Salesforce mechanics? If not, these intermediate-level courses may be a good fit.

4. Cert Prep: Salesforce Certified Administration by LinkedIn Learning (Formerly

  • Who it’s for: Intermediate students
  • Price: Included with a monthly membership

Taught by Christopher Matthew Spencer, a Salesforce certified administrator, this course is best for those who are ready to start preparing for the qualification exam. 

The 1-hour class touches on the benefits of certification, what’s included in the test and how to register. You’ll also learn which study materials are most useful and the tips you should implement to increase your odds of earning a passing score on the first attempt. 

It’s free to enroll with a $29.99 LinkedIn Learning monthly membership. But if you’re not yet a member, sign up for a free 1-month subscription to access the course for free.

5. Salesforce Platform App Builder Certification Course by Udemy

  • Who it’s for: Intermediate students 
  • Price: $19.99

Learn what it takes to pass the Salesforce Platform App Builder Certification Exam in this bestselling course from Udemy. You’ll also learn how to set up security and access permissions, configure a role hierarchy, build apps on the platform and a host of other useful skills. 

This class includes 19 hours of on-demand video, 11 articles and 6 downloadable resources to supplement your learning. Once you’ve reached the finish line, you’ll receive a Certificate of Completion. 

Enrollment is only $19.99 and it’s best to have a working knowledge of Salesforce before you sign up for the class.

6. Prepare for Your Salesforce Platform App Builder Credential by Trailhead

  • Who it’s for: Intermediate students
  • Price: Free 

You’ll be able to review key concepts that appear on the Salesforce Platform App Builder exam. This class begins with a primer on Salesforce fundamentals and dives into more complex concepts related to app building. 

The material is delivered through interactive modules that include hands-on tasks and projects designed to enhance your experience. After the course, you can work through real-life simulations that apply to concepts featured in the certification exam. Expect to spend approximately 55 hours working through the course.

Make sure you know design, building and implementation of custom application basics before you enroll in the course. 

Advanced Salesforce Certification Courses

Do you have extensive knowledge of the platform or are you a Salesforce certified administrator? You may be interested in these advanced courses.

7. Salesforce Certified Advanced Administrator- Part 1 by Udemy 

  • Who it’s for: Advanced students
  • Price: $19.99

Do you want to take your career to the next level as a Salesforce Certified Advanced Administrator? This course, the first of a 3-part series, will provide you a sneak peek into what the process entails. You can proceed with the other 2 classes in Udemy if you enjoyed the first.

Test drive this 5-hour course for only $19.99. You can receive your money back within 30 days of enrollment if you’re not satisfied for any reason.

The Salesforce Administrator Certification Credential is a prerequisite for this course and you’ll also need it to sit for the exam. 

8. Salesforce Sales Cloud Consultant Certification by Udemy

  • Who it’s for: Advanced students
  • Price: $19.99

Are you interested in the Cloud Consultant Certification? If so, you might want to consider taking this class. This Udemy bestseller will equip you with the knowledge needed to pass the exam. Over 1,700 students have enrolled in this comprehensive course to date. 

You’ll be able to access a thorough discussion of the components of the exam. Instructor Mike Wheeler also covers implementation strategies, sales cloud solution design, marketing and leads, opportunity management, sales productivity and a host of other integral concepts. 

You can enroll for $19.99 and have instant access to 11 hours of on-demand video, 13 articles and 7 downloadable resources. 

9. Salesforce Service Cloud Consultant Certification Course by Udemy

  • Who it’s for: Advanced students 
  • Price: $19.99

This bestselling course will prepare you to pass the Salesforce Service Cloud Consultant Certification Exam. It includes 115 lectures condensed into 11 hours of video. You will also have access to 9 articles when you enroll. 

Instructors Mike and Aaron Wheeler offer 11 modules to provide you access to essential industry knowledge. You’ll also earn the mechanics of implementation strategies, service cloud solution design, building custom service apps, knowledge management and interaction channels. 

Enrollment is $19.99 and you should have experience working in Salesforce before you register for this class. 

What Makes a Great Salesforce Certification Course?

Going beyond a practice exam, you need a certificate course that meets you where you are. The best Salesforce certification programs meet the following criteria

Taught by an Experienced Salesforce Trainer

Are you an IT employee? If so, you’re well aware that Salesforce is a sophisticated customer relationship management platform. Make sure you get an instructor who can break down terms, concepts and methodology. Look for a Salesforce trainer who’s well-versed in the platform and understands how to get you through the online certificate program. A Salesforce consultant may know the platform, but make sure they teach in a manner that speaks to you.

Interactive and Includes Resources 

You can’t expect to become skilled in Salesforce by memorizing a multi-page document. For this reason, the course should be interactive and include tasks or projects that allow you to apply the knowledge you’ve learned in the modules. It’s also a bonus if the instructor provides demonstrations for you to reference at a later date if needed. 

Most importantly, the course should include at least 1 practice test to test your proficiency in the material. Otherwise, you won’t know whether you’re prepared to take the salesforce certification test or if you need more time to study. 


Some classes may force you to rush through the material to meet deadlines. As you explore sales Certification courses, confirm that you’re allowed to work at your own pace prior to the Salesforce exam. That way, you can take your time and provide yourself the best chance at passing the applicable test on the first attempt. 

Choose the Right Salesforce Certification Course

Enrolling in a reputable Salesforce certification course is the best way to set yourself up for success. You’ll take the guesswork out of trying to figure out what concepts to focus on and you’ll increase the odds of passing on the first try. 

New to Salesforce? Consider a free course to get acclimated with the platform. Once you’ve mastered the basics, move on to more complex material — enroll in intermediate and advanced courses. 

Confirm that the course is taught by a Salesforce trainer with a stellar track record. The course should also be self-paced so you have an ample amount of time to understand, retain and apply the information shared in the class. 

Frequently Asked Questions


Benzinga recommends The Complete Salesforce Classic Administrator and Prepare for Your Salesforce Administrator Credentials.


It takes 6 weeks to complete the certification, depending on your experience.


Depending on the industry in which you work and your role, you may or may not need Salesforce certification to obtain gainful employment. However, it is wise to receive as much training as you can to make yourself more marketable over the long-term.

Wed, 13 Dec 2023 10:01:00 -0600 en text/html
Salesforce Consulting Service Market Insights 2024-2031

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Short Description About Salesforce Consulting Service Market:

The Global Salesforce Consulting Service market is anticipated to rise at a considerable rate during the forecast period, between 2023 and 2031. In 2022, the market is growing at a steady rate and with the rising adoption of strategies by key players, the market is expected to rise over the projected horizon.

North America, especially The United States, will still play an important role which cannot be ignored. Any changes from United States might affect the development trend of Salesforce Consulting Service. The market in North America is expected to grow considerably during the forecast period. The high adoption of advanced technology and the presence of large players in this region are likely to create ample growth opportunities for the market.

Europe also play important roles in global market, with a magnificent growth in CAGR During the Forecast period 2022-2029.

Salesforce Consulting Service Market size is projected to reach Multimillion USD by 2029, In comparison to 2022, at unexpected CAGR during 2022-2029.

Despite the presence of intense competition, due to the global recovery trend is clear, investors are still optimistic about this area, and it will still be more new investments entering the field in the future.

This report focuses on the Salesforce Consulting Service in global market, especially in North America, Europe and Asia-Pacific, South America, Middle East and Africa. This report categorizes the market based on manufacturers, regions, type and application.

The report focuses on the Salesforce Consulting Service market size, segment size (mainly covering product type, application, and geography), competitor landscape, recent status, and development trends. Furthermore, the report provides detailed cost analysis, supply chain.

Technological innovation and advancement will further optimize the performance of the product, making it more widely used in downstream applications. Moreover, Consumer behavior analysis and market dynamics (drivers, restraints, opportunities) provides crucial information for knowing the Salesforce Consulting Service market.

Get a sample Copy of the Salesforce Consulting Service Report 2023

What are the factors driving the growth of the Salesforce Consulting Service Market?

Growing demand for below applications around the world has had a direct impact on the growth of the Salesforce Consulting Service

Offline Service

Which regions are leading the Salesforce Consulting Service Market?

  • North America (United States, Canada and Mexico)
  • Europe (Germany, UK, France, Italy, Russia and Turkey etc.)
  • Asia-Pacific (China, Japan, Korea, India, Australia, Indonesia, Thailand, Philippines, Malaysia and Vietnam)
  • South America (Brazil, Argentina, Columbia etc.)
  • Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa)

Inquire more and share questions if any before the purchase on this report at –

This Salesforce Consulting Service Market Research/Analysis Report Contains Answers to your following Questions

  • What are the global trends in the Salesforce Consulting Service market? Would the market witness an increase or decline in the demand in the coming years?
  • What is the estimated demand for different types of products in Salesforce Consulting Service? What are the upcoming industry applications and trends for Salesforce Consulting Service market?
  • What Are Projections of Global Salesforce Consulting Service Industry Considering Capacity, Production and Production Value? What Will Be the Estimation of Cost and Profit? What Will Be Market Share, Supply and Consumption? What about Import and Export?
  • Where will the strategic developments take the industry in the mid to long-term?
  • What are the factors contributing to the final price of Salesforce Consulting Service? What are the raw materials used for Salesforce Consulting Service manufacturing?
  • How big is the opportunity for the Salesforce Consulting Service market? How will the increasing adoption of Salesforce Consulting Service for mining impact the growth rate of the overall market?
  • How much is the global Salesforce Consulting Service market worth? What was the value of the market In 2020?
  • Who are the major players operating in the Salesforce Consulting Service market? Which companies are the front runners?
  • Which are the recent industry trends that can be implemented to generate additional revenue streams?
  • What Should Be Entry Strategies, Countermeasures to Economic Impact, and Marketing Channels for Salesforce Consulting Service Industry?

Salesforce Consulting Service Market – Covid-19 Impact and Recovery Analysis:

We were monitoring the direct impact of covid-19 in this market, further to the indirect impact from different industries. This document analyzes the effect of the pandemic on the Salesforce Consulting Service market from a international and nearby angle. The document outlines the marketplace size, marketplace traits, and market increase for Salesforce Consulting Service industry, categorised with the aid of using kind, utility, and patron sector. Further, it provides a complete evaluation of additives concerned in marketplace improvement in advance than and after the covid-19 pandemic. Report moreover done a pestel evaluation within the business enterprise to study key influencers and boundaries to entry.

Our studies analysts will assist you to get custom designed info to your report, which may be changed in phrases of a particular region, utility or any statistical info. In addition, we’re constantly inclined to conform with the study, which triangulated together along with your very own statistics to make the marketplace studies extra complete for your perspective.

Final Report will add the analysis of the impact of Russia-Ukraine War and COVID-19 on this Salesforce Consulting Service Industry.


1 Market Overview
1.1 Product Overview and Scope of Salesforce Consulting Service
1.2 Classification of Salesforce Consulting Service by Type
1.2.1 Overview: Global Salesforce Consulting Service Market Size by Type: 2017 Versus 2022 Versus 2031
1.2.2 Global Salesforce Consulting Service Revenue Market Share by Type in 2022
1.3 Global Salesforce Consulting Service Market by Application
1.3.1 Overview: Global Salesforce Consulting Service Market Size by Application: 2017 Versus 2022 Versus 2031
1.4 Global Salesforce Consulting Service Market Size and Forecast
1.5 Global Salesforce Consulting Service Market Size and Forecast by Region
1.6 Market Drivers, Restraints and Trends
1.6.1 Salesforce Consulting Service Market Drivers
1.6.2 Salesforce Consulting Service Market Restraints
1.6.3 Salesforce Consulting Service Trends Analysis

2 Company Profiles
2.1 Company
2.1.1 Company Details
2.1.2 Company Major Business
2.1.3 Company Salesforce Consulting Service Product and Solutions
2.1.4 Company Salesforce Consulting Service Revenue, Gross Margin and Market Share (2020,2021,2022, and 2023)
2.1.5 Company recent Developments and Future Plans

3 Market Competition, by Players
3.1 Global Salesforce Consulting Service Revenue and Share by Players (2020,2021,2022, and 2023)
3.2 Market Concentration Rate
3.2.1 Top3 Salesforce Consulting Service Players Market Share in 2022
3.2.2 Top 10 Salesforce Consulting Service Players Market Share in 2022
3.2.3 Market Competition Trend
3.3 Salesforce Consulting Service Players Head Office, Products and Services Provided
3.4 Salesforce Consulting Service Mergers and Acquisitions
3.5 Salesforce Consulting Service New Entrants and Expansion Plans

4 Market Size Segment by Type
4.1 Global Salesforce Consulting Service Revenue and Market Share by Type (2017-2023)
4.2 Global Salesforce Consulting Service Market Forecast by Type (2023-2031)

5 Market Size Segment by Application
5.1 Global Salesforce Consulting Service Revenue Market Share by Application (2017-2023)
5.2 Global Salesforce Consulting Service Market Forecast by Application (2023-2031)

6 Regions by Country, by Type, and by Application
6.1 Salesforce Consulting Service Revenue by Type (2017-2031)
6.2 Salesforce Consulting Service Revenue by Application (2017-2031)
6.3 Salesforce Consulting Service Market Size by Country
6.3.1 Salesforce Consulting Service Revenue by Country (2017-2031)
6.3.2 United States Salesforce Consulting Service Market Size and Forecast (2017-2031)
6.3.3 Canada Salesforce Consulting Service Market Size and Forecast (2017-2031)
6.3.4 Mexico Salesforce Consulting Service Market Size and Forecast (2017-2031)

7 Research Findings and Conclusion

8 Appendix
8.1 Methodology
8.2 Research Process and Data Source
8.3 Disclaimer

9 Research Methodology

10 Conclusion


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Tue, 12 Dec 2023 10:00:00 -0600 en text/html To Alter Controversial Fee Plan Chief Marketing Officer George Hu declined to go into detail about the new pay-as-you go option, which will be unveiled in an Aug. 1 Web seminar for partners. "We are making many of these decisions this month," Hu said an in an interview. "The fundamental feedback we've gotten from partners is that they want more options."

Hu assumed leadership of AppExchange,'s Web site for marketing add-on applications from ISV partners, last month, when AppExchange head Rene Bonvanie resigned after a four-month tenure. introduced a voluntary program earlier this year under which partners who agree to pay 10 percent of first-year revenue from sales influenced by AppExchange or's direct sales staff receive more attentive sales and marketing assistance from the company. Next month, it was slated to increase fees to 25 percent for AppExchange partners enlisting for "premium" referral services. In the past, some partners had chafed over high fees charged for the program.

But Hu declined to say whether the company will go ahead with plans for a 25 percent fee, though it does intend to proceed as scheduled with the launch of premium services next month. recently previewed one of those services, a customizable, Web-based leads-delivery marketing program tied to AppExchange demos. It will launch in late August and be offered for free to partners for two months. has not said what costs it will carry after that.

"There will be monetization in some way, shape or form," Hu said. "I'd rather not say more before the Aug. 1 meeting."

Also in August, will roll out a major update to its hosted, on-demand CRM service. The update will include the launch of Apex, the programming platform that will allow customers and partners to built atop's infrastructure to intensively customize their deployments and create non-CRM add-on hosted applications. hopes Apex will help it evolve beyond CRM and become the infrastructure provider for the broader SaaS (software as a service) ecosystem.

"This dramatically expands the market opportunity that covers," Hu said. "It's doing what did eight years ago for SaaS and expanding it to this next category we call 'platform as a service.'"

Fri, 24 Nov 2023 14:54:00 -0600 text/html
Top 10 Salesforce Consulting Companies In India 2023 No result found, try new keyword!As India is becoming a homeground of various Salesforce consulting companies, finding the ideal partner will never be as simple as having a cup of tea. Before finalizing the most suitable ... Thu, 06 Oct 2022 05:18:00 -0500 en-US text/html Torrent Consulting

Company Overview

Founded in 2012, Torrent Consulting is a Salesforce consulting partner with five locations in two countries. They deliver expert solutions across industries and across the full suite of Salesforce platforms. Their mission is to serve their customers, raise up impact-driven business leaders and make a positive impact in the community. Torrent Consulting serves multiple industries, such as healthcare and life sciences, manufacturing, high tech, professional services, and associations.

About Torrent Consulting

HQ Location
Charlotte, NC
Reimagining Business by empowering companies with transformational business solutions that deliver exceptional performance, incredible customer experiences and profitable results.
Headquartered in Columbus, Ohio, Cloudbreak is a language access and telehealth company that has been around for over 16 years.
TaskUs is a global outsourcing company headquartered in the greater Los Angeles Metro area that provides back office support and customer care solutions to some of the world's most notable brands and disruptive companies.
Vydia is a fast-growing technology company that has built an all-in-one platform for global distribution and content management. Their solutions empower music creators, managers, and independent labels to easily distribute and manage video and audio content through one centralized CMS.

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Wed, 17 Jan 2018 12:26:00 -0600 en text/html
Salesforce To Integrate With TikTok And New NFT Platform

Salesforce, the cloud-based software company that specializes in customer relationship management (CRM), is set to introduce new features to its offering including NFT Cloud and the social media platform TikTok.

Salesforce NFT Cloud, a new non-fungible token marketplace, will allow users to mint, manage, and sell NFTs, whilst being a no-code platform.

Also, in a pilot that began in July and had a September release, Commerce Cloud users will start to be able to sell through TikTok by actively switching on the site as a usable sales channel within Commerce Cloud's social media channels which include Instagram and Snapchat. Users will also have features introduced that are associated with the platform, including measuring ad performance and segmenting audiences for ad retargeting.

"We're making it much easier for merchants to engage in channels on all social channels like Facebook, Instagram and Snapchat [and create] relevant offers for their customers through automated feeds and curation," said Scot Gillespie, executive vice president and general manager of Salesforce Commerce Cloud. "Payments, speed and flexibility continue to be critical for our customers."

To support sustainability, Salesforce NFT Cloud will exclusively support transactions on more energy-efficient blockchains, this comes after a group letter signed by 400 Salesforce employees listed concerns about security, the unregulated nature of the concept, and the potentially unsustainable byproduct of using mass amounts of energy on - currently - less sustainable blockchain platforms like Ethereum ETH .

Talking to TechTarget TTGT , John Hughes, an NFT technology consultant and CEO of NearMintNFT said, “I've heard them all, [but] if you have legitimate responses to calm the fears, people respond,”

“Every artist I've approached has said the same thing to me: 'Oh, these things are a rip-off, and they're bad for the environment.'"

“Once a company proves it's an ethical NFT broker that takes security and sustainability into account — and makes that a team effort in conjunction with marketing staff — it's possible to build success with an NFT program,” Hughes said.

Talking about the new additions to the Salesforce structure, Matt Meyers, who has been working in the ecosystem for 15 years, runs cybersecurity company Adaptus - the owner of EzProtect that extends the capabilities of Salesforce and other SaaS platforms - and holds the highest certification of Certified Technical Architect said, “I have worked my way up in Salesforce over the years to now having the distinction of being a Certified Technical Architect, which only 400 people in the world hold. I’ve seen a lot.”

With security and trust being Salesforce’s core values, they have always focused on ensuring their customers’ information is secure. I think with the new additions that are being piloted, TikTok and NFT Cloud, they can overall of course be positive and allow new streams of capability. I think there has to be caution in regards to security however, it’s the one area where there could be vulnerabilities and it’s important Salesforce properly takes that in during the pilot.”

“Coming from a middle-class family that was not wealthy it’s very upsetting to see people losing large swathes of money on crypto and NFTs. Sometimes being people's retirement money or savings. The Federal Trade Commission indicated this recently with a detailed report, cybersecurity in crypto is paramount and a sector I am also honing in on.” He said.

Through his company, Meyers is also writing a Salesforce security short-form book that is geared at helping to educate companies on how to avoid leaking data in their Salesforce Public Sites and Communities. He is also starting an Instagram channel to help those who are on their journey to grow their career.

Meyers added, “I had dedicated my life and career to Salesforce and finally it had paid over. I continued to work my way up until finally I reached a director level and led all of Salesforce's program architects in the public sector. It was at this time that I realized again that I wanted more. I decided that I wanted to be more independent and run my own company.”

“So I left Salesforce and made a relationship with a major Salesforce consulting firm and while working independently for them partnered with someone and started to grow my own company.”

He continued, “I found that I met many new and younger people wanting to join the journey just as I had years before. I saw their struggles so I decided to start to help them to succeed and taught them as I wished I was taught.”

“Even as I grew my company I still wanted to help others on their journey as well. So I realized that the best way to do this was to look to social media as that is the best way to connect with people.”

Meyers insisted that Salesforce will continue to introduce new - and perhaps daunting - features as time goes on but it’s key for the company to remain at the forefront of technology and user experience, otherwise it could lose its spot as arguably the most renowned SaaS platform in the world.

Thu, 27 Oct 2022 23:05:00 -0500 Josh Wilson en text/html
Salesforce's Revamped AppExchange Imparts Greater Visibility For Consulting Partners

Salesforce launched a new version of its AppExchange online marketplace Tuesday designed to make it easier for customers to find both industry solutions, and the best systems integrators to implement them.

The latest iteration of AppExchange realizes a broader vision for its online store by incorporating all the elements of a vibrant, rapidly expanding ecosystem, Leyla Seka, executive vice president for AppExchange, told CRN.

Consulting partners are presented more prominently. Their listings, with customer ratings, for the first time, are directly integrated into AppExchange, imparting "way more visibility" than when they were segregated on a separate platform, Seka said.

[Related: Salesforce's AppExchange Updates Technology Partner Program To Promote Cutting EdgeCapabilities]

Salesforce's AppExchange broke ground when first introduced more than 11 years ago—the first marketplace offered by a cloud vendor for distributing solutions from its technology partners.

The entirely revamped look and feel of the latest version of that platform came largely from customer and partner requests and feedback, Seka said.

The store is now powered by artificial intelligence to deliver personalized recommendations to customers. The search algorithm for finding solutions, the main way users navigate through AppExchange, also improves over time.

Moreover, recognizing that partners increasingly are taking deep dives into vertical specializations, AppExchange has been extended to focus on industry-specific solutions. That is "just the way [customers] think and the way they want us to look at their problems," Seka told CRN.

The new AppExchange expands beyond a software store. It offers components commonly used by customers in conjunction with their apps, such as data sets, templates, and bots.

"There's now a full-blown ecosystem with a whole bunch of elements beyond apps," Seka said.

Those include Lightning Bolt Community Templates for building Community Cloud portals, which "let our consulting partners quickly work with our customers to set up a community," she said.

AppExchange now also has embedded within it Salesforce's Trailhead learning platform.

Heather Conklin, vice president of product management for AppExchange, told CRN the power of the platform is revealed once it knows who you are.

Identified users see personalized recommendations based on their history and those of similar Salesforce customers who have contributed tens of thousands of peer reviews.

Seka told CRN that AppExchange, which initially started as mostly a partner solution directory, then morphed into a comprehensive marketplace, is now realizing the vision of being "the Salesforce store."

"Salesforce is enabling customers to derive value by combining ISV and consulting solutions together on the AppExchange,’ said Braden Larmon, alliance director at Appirio, a partner headquartered in Indianapolis. "As Appirio and clients continue to innovate on the platform, the new AppExchange allows consulting partners to bring thought leadership and accelerators to realize the full potential of the platform."

Mon, 23 Oct 2017 21:01:00 -0500 text/html
Nutrient Management Planning Resources


Becoming a Delaware Nutrient Consultant

Step 1: Attend four Delaware Nutrient Management Certification Sessions. Initial certification sessions are offered twice a year and the test is offered three times a year.

Step 2: Pass the Delaware Nutrient Management Consultant Exam. The Nutrient Consultant test is also one of three exams you must pass to become a Certified Crop Adviser in the Mid-Atlantic Region. The test consists of 100 multiple choice questions and you have two hours to complete the exam. Study materials are provided below to help you prepare for the exam. There is no fee to take the exam. On the day of the exam, study materials are not allowed in the test area and you are required to show a photo I.D. prior to taking the exam.

Note: Delaware does not test on biosolids so if you plan to write Nutrient Management Plans for biosolids in another state, you should take the Nutrient Management test in that state.

Step 3: Pay a $100 fee to Delaware Department of Agriculture annually. This fee is only paid after passing the exam.

Step 4: Maintain your certification by acquiring five hours of continuing education every year. Delaware Nutrient Consultants are also required to write a Nutrient Management Plan once every three years.


Reciprocity with Maryland

There is a reciprocal agreement between the Delaware Department of Agriculture and the Maryland Department of Agriculture. Nutrient Consultants who are certified in Maryland and in good standing with the Maryland Nutrient Management Program may seek reciprocity by attending Delaware Nutrient Management Certification Session I and submitting an application to the Delaware Department of Agriculture with a copy of their Maryland Nutrient Management Consultant Certificate.


Nutrient Consultant Competency Areas

You should review and be familiar with the information in the Nutrient Management and the Soil and Water Management Competency Areas.


Nutrient Management Planning Tools



Study Materials

Thu, 13 Aug 2020 06:41:00 -0500 en text/html
The NAACP Has a Plan to Engage Black Voters

Since then, the NAACP has been steadily migrating its local chapters and branches to’s Nonprofit Cloud. Those efforts took on even greater urgency during the coronavirus pandemic, when social-distancing restrictions required organizers to move much of their work online. In the lead-up to the 2020 presidential election, the organization vastly increased its capacity to track the effectiveness of its email and social media messaging, store and analyze member data, and coordinate efforts between the national office and local chapters. Ultimately, the NAACP was able to recruit nearly 200,000 volunteers for its get-out-the-vote operation, a force strong enough to reach nearly 12 million registered Black voters. “The pandemic forced our hand to use technology more robustly than we had previously. It was the push I think all organizations needed,” says Trovon Williams, the NAACP’s senior vice president of marketing and communications.

The Virginia election, Love knew, was a critical test of the organization’s new tools and systems, and the stakes could not have been higher. Earlier this year, the NAACP helped pass the Virginia Voting Rights Act, a landmark piece of state legislation designed to protect and expand access to the ballot box. But to codify those voter protections into the state constitution through Senate Joint Resolution 272, the organization needed to ensure its support in the general assembly and in the governor’s mansion. “It really is all up for grabs, and it could go backward within a millisecond,” Love says. “While the NAACP is nonpartisan, we’re not blind. We know that in order for our agenda to move forward, we need allies.”

For the NAACP, the key to victory for allies of voting rights was the mobilization of Black voters. And while those voters turned out in high numbers in the 2017 election, the NAACP wanted turnout to be even greater in 2021—ideally, in the ballpark of 430,000 registered Black voters. The best way to reach that target, NAACP leadership knew, was through a program that would get Black volunteers talking to as many other Black voters throughout the state as possible—a tactic the organization calls “indirect relational voter turnout.”

In elections past, that program was largely managed through the mail, which made it difficult to measure results and make modifications. But for the 2021 election in Virginia, the NAACP’s digital team had the technology it needed to track the program’s progress in real-time and quickly make adjustments, such as changing the volunteer outreach script or sending an additional list of voters to volunteers. “In the middle of a program, we can turn on a dime and shift. Before this, we would have to wait sometimes weeks to get that data in a format that would allow us to actually aggregate it,” Love says. “Now, our data is driving the decisions—our decisions are not driving the data.”

Wed, 05 Jan 2022 15:10:00 -0600 en text/html

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