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Dell's System Restore option is part of the operating system, allowing you to back up your data, return the computer to factory condition and then restore all of your information with an integrated process. Certain operating systems and restore applications require an administrator password, to protect you from the kind of unauthorized access that can destroy all of your data.
The Windows XP restore process does not require an administrator password for initialization on a Dell computer. Users can access the restore option by pressing the correct combination of keys during system start-up. When the splash screen appears, press and hold the "Ctrl" key and "F11" simultaneously. Release both keys together and wait for the restore panel to appear. You must confirm the action because it erases the data on your drive, but no security password is required.
Dell included more security features within the restore function on the Vista computers. You must enter your computer's administrator password when you start the backup function, and again when you launch the system restore. Any account with administrator privileges on the computer is acceptable to access and start this process.
Dell integrated an additional application in some operating system releases following Windows Vista. The Dell Local Backup 2.0 application prompts for an administrator account when you first launch the restore function. You can log in as any user with administrator privileges on the computer; it does not require the top-level "Administrator" account.
By default, Dell de-activates the administrative password on new computers. You can and should enable the password feature for security purposes. You can help restrict access to your personal information when you secure your data with an administrator account. The user account section of the Control Panel allows you to customize the accounts, setting a password for the administrator account within that panel. If you lose your administrator password and are unable to restore it, you can contact Dell's support team for assistance.
Dell EMC is waging an all-out assault on the storage market, investing $2 billion in the effort, hiring 1,200 new storage sales certified and offering new, robust, storage compensation incentives for its partners. A trio of executives leading the charge - Scott Millard, Joyce Mullen and Marius Haas - talked to CRN about how Dell EMC is putting the pieces in place to help its partners win big in storage.
'Refuse To Lose': Dell EMC Primes Its Partners For A Storage Revolution
Driving the company's storage sales offensive are new robust storage compensation incentives for solution providers and an influx of Dell EMC sales reps working side by side with those partners.
Dell EMC President Marius Haas On The Company's 'Refuse To Lose Approach' To The Storage Market
Dell EMC's Marius Haas on the Dell EMC's storage push and how channel partners are vital to Dell EMC's success.
Storage Boost: Dell Hires 1,200 Sales certified To Drive Partner-Led Selling
By hiring 1,200 new storage sales specialists, Dell boosts its storage team by upward of 25 percent with an eye on skyrocketing storage revenue through its partners in 2018.
10 Hot Dell EMC Storage Products
CRN looks at 10 key products in the Dell EMC storage lineup, one that offers the broad capabilities to match the company's position as the world’s largest storage vendor.
Tech Tour: Behind The Scenes At Dell EMC's Storage Manufacturing Facility
CRN recently toured Dell EMC's storage manufacturing facility in Massachusetts which assembles, tests and ships converged and hyper-converged products throughout North America.
CRN Interview: Dell EMC Channel Chief Joyce Mullen On Driving More Storage Sales Through Partners And Her Channel Vision For 2018
Joyce Mullen, an 18-year Dell veteran who is now president of global channels, OEM and IoT Solutions, spoke with CRN about enabling partners to drive more storage sales, the potential integration of VMware into the Dell EMC Partner Program, and her channel vision for 2018.
Dell EMC Doubles Down On Storage Services, Unifying Portfolio
Dell EMC executives are making sure partners have the competencies they need to sell the Dell EMC portfolio as well as their own services.
Fistfuls Of Growth: Dell EMC's Expanded Product Portfolio Paves New Paths For Partners
Michael Dell has emphasized that customers want cutting-edge hybrid cloud tech and they want to buy it from fewer vendors. Here's how three solution providers backed up Dell's assertion with skyrocketing sales across Dell EMC's broad portfolio in 2017.
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An unfixed hardcoded encryption key flaw in Dell's Compellent Integration Tools for VMware (CITV) allows attackers to decrypt stored vCenter admin credentials and retrieve the cleartext password.
The flaw, tracked as CVE-2023-39250, is caused by a static AES encryption key, shared across all installs, that is used to encrypt the vCenter credentials stored in the program's configuration file.
Dell Compellent is a line of enterprise storage systems offering features such as data progression, live volume, thin provisioning, data snapshots and cloning, and integrated management.
The software supports storage integration with VMware vCenter, a widely used platform for managing ESXi virtual machines.
However, to integrate the client, it must be configured with VMware vCenter credentials, which are stored in the Dell program's encrypted configuration file.
LMG Security's researcher Tom Pohl, discovered in a penetration exercise that Dell CITV contains a static AES encryption key that is identical for all Dell customers across all installs.
This AES encryption key is used to encrypt the CITV configuration file containing the program's settings, including the entered vCenter admin credentials.
As AES is a symmetric cipher, it uses the same key for encrypting and decrypting data. This allows an attacker who extracts the key to easily decrypt the configuration file and retrieve the encrypted password.
"The Dell software needs administrative vCenter credentials to function correctly, and it protects those credentials in their config files with a static AES key," Pohl told BleepingComputer.
"Dell is interacting with vCenter servers, and is keeping its credentials in an encrypted confih file that should be completely inaccessible for viewing by anything or anyone other than the Dell software."
"Attackers should not be able to get access to the contents of that file, but it is accessible. However, due to this newly discovered vulnerability, attackers can extract the encryption key that the Dell software is using to protect the contents of that file."
LMG Security's team found that the Dell Compellent software directory contains a JAR file that, when decompiled, revealed a hardcoded static AES key.
Using this AES key, Pohl could decrypt the Dell Compellent configuration file and retrieve the user name and password for the VMware vCenter administrator, as shown below.
The server containing that key was accessible using weak credentials (admin/admin). However, as seen repeatedly, threat actors can gain access to servers in various ways due to vulnerabilities or bad practices.
Also, the issue could be exploitable by rogue insiders or low-privileged external attackers who have access to Dell CITV.
In this instance, the LMG team could have gone further by leveraging access to domain controls but instead opted to create a domain admin account, exploiting the opportunity when a network admin mistakenly left their console unlocked.
The analysts emailed Dell to inform them about their discovery on April 11th, 2023, but the computer and software vendor initially dismissed the report, misunderstanding the scope.
After further communication, Dell promised to roll out a fix by November 2023.
As the standard 90-day vulnerability disclosure policy has expired, Pohl has publicly shared his research in a DEFCON session titled "Private Keys in Public Places."
Pohl discovered similar hardcoded keys in Netgear and Fortinet in 2020, which were subsequently fixed.
Update 8/10/23: After the publishing of this story, Dell shared an advisory for CVE-2023-39250 with BleepingComputer that suggests users change the root password of their Compellent devices as a mitigation.
"Dell Technologies released instructions for a full workaround to address a vulnerability in the Dell Storage Compellent Integration Tools for VMware product. Customers should review Dell Security Advisory DSA-2023-282 at their earliest convenience for details. The security of our products is a top priority and critical to protecting our customers."
However, it is unclear how this would prevent a local user from extracting the AES key.
BleepingComputer has sent follow up questions regarding this advisory and will update this article if we receive a response.
With support from Dell EMC, and in association with Intel and Microsoft, Dippy's Naturenauts offers a mobile-friendly interactive experience for children aged seven to eleven.
A fun activity that supports Dippy on Tour, Dippy and Fern the fox lead kids through a series of exploratory games that encourage them to venture outdoors and interact with the nature in their area while learning about science.
Through their generous support of Dippy on Tour and Dippy's Naturenauts, Dell EMC helped the Museum to help the next generation of scientists engage with the natural world through a leading a digital experience, guiding and engage them in scientific thinking.
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