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MD-102 Microsoft 365 Certified: Endpoint Administrator Associate helper |

MD-102 helper - Microsoft 365 Certified: Endpoint Administrator Associate Updated: 2024

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Exam Code: MD-102 Microsoft 365 Certified: Endpoint Administrator Associate helper January 2024 by team
Microsoft 365 Certified: Endpoint Administrator Associate
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Question: 78
You have a Microsoft 365 subscription that uses Microsoft Intune Suite.
You use Microsoft Intune to manage devices.
You use Windows Autopilot to deploy Windows 11 to devices.
A support engineer reports that when a deployment fails, they cannot collect deployment logs from failed device.
You need to ensure that when a deployment fails, the deployment logs can be collected.
What should you configure?
A. the automatic enrollment settings
B. the Windows Autopilot deployment profile
C. the enrollment status page (ESP) profile
D. the device configuration profile
Answer: B
Question: 79
You have a Microsoft 365 E5 subscription that contains a user named User1 and uses Microsoft Intune Suite.
You use Microsoft Intune to manage devices.
You have a device named Device1 that is enrolled in Intune.
You need to ensure that User1 can use Remote Help from the Intune admin center for Device1.
Which three actions should you perform? Each correct answer presents part of the solution. NOTE: Each correct
selection is worth one point.
A. Deploy the Remote Help app to Device1.
B. Assign the Help Desk Operator role to User1.
C. Assign the Intune Administrator role to User1.
D. Assign a Microsoft 365 E5 license to User1.
E. Rerun device onboarding on Device1.
F. Assign the Remote Help add-on license to User1.
Answer: A,B,F
Question: 80
You have a Windows 11 capable device named Device1 that runs the 64-bit version of Windows 10 Enterprise and has
Microsoft Office 2019 installed.
You have the Windows 11 Enterprise images shown in the following table.
Which images can be used to perform an in-place upgrade of Device1?
A. image1 only
B. lmage2only
C. Image1 and Image2
Answer: B
Question: 81
Your network contains an on-premises Active Directory Domain Services {AD DS) domain that syncs with an Azure
AD tenant by using Azure AD Connect.
You use Microsoft Intune and Configuration Manager to manage devices.
You need to recommend a deployment plan for new Windows 11 devices.
The solution must meet the following requirements:
⢠Devices for the marketing department must be joined to the AD DS domain only. The IT department will install
complex applications on the devices at build time, before giving the devices to the marketing department users.
⢠Devices for The sales department must be Azure AD joined. The devices will be shipped directly from the
manufacturer to The homes of the sales department users.
⢠Administrative effort must be minimized.
Which deployment method should you recommend for each department? To answer, select the appropriate options in
the answer area. NOTE: Each correct selection is worth one point.
Answer: B
Question: 82
You have a Microsoft Deployment Toolkit (MDT) deployment share named DS1.
in the Out-of-Box Drivers node, you create folders that contain drivers for different hardware models.
You need to configure the Inject Drivers MDT task to use PnP detection to install the drivers for one of the hardware
What should you do first?
A. Import an OS package.
B. Create a selection profile.
C. Add a Gather task to the task sequence.
D. Add a Validate task to the task sequence.
Answer: B
Question: 83
You have an on-premises server named Server! that hosts a Microsoft Deployment Toolkit (MDT) deployment share
named MDT1. You need to ensure that MDT1 supports multicast deployments.
What should you install on Server1?
A. Multipath I/O (MPIO)
B. Multipoint Connector
C. Windows Deployment Services (WDS)
D. Windows Server Update Services (WSUS)
Answer: C
Question: 84
Your company standardizes on Windows 10 Enterprise for all users.
Some users purchase their own computer from a retail store. The computers run Windows 10 Pro.
You need to recommend a solution to upgrade the computers to Windows 10 Enterprise, join the computers to Azure
AD, and install several Microsoft Store apps.
The solution must meet the following requirements:
⢠Ensure that any applications installed by the users are retained.
⢠Minimize user intervention.
What is the best recommendation to achieve the goal? More than one answer choice may achieve the goal. Select the
BEST answer.
A. Windows Autopilot
B. Microsoft Deployment Toolkit (MDT)
C. a Windows Configuration Designer provisioning package
D. Windows Deployment Services (WDS)
Answer: A
Question: 85
Your company has an Azure AD tenant named that contains several Windows 10 devices.
When you join new Windows 10 devices to, users are prompted to set up a four-digit pin.
You need to ensure that the users are prompted to set up a six-digit pin when they join the Windows 10 devices to
Solution: From the Microsoft Entra admin center, you modify the User settings and the Device settings.
Does this meet the goal?
A. Yes
B. No
Answer: B
Question: 86
Your company has an Azure AD tenant named that contains several Windows 10 devices.
When you join new Windows 10 devices to, users are prompted to set up a four-digit pin.
You need to ensure that the users are prompted to set up a six-digit pin when they join the Windows 10 devices to
Solution: From the Microsoft Entra admin center, you configure automatic mobile device management (MDM)
enrollment. From the Microsoft Intune admin center, you create and assign a device restrictions profile.
Does this meet the goal?
A. Yes
B. No
Answer: B
Question: 87
Your company has an Azure AD tenant named that contains several Windows 10 devices.
When you join new Windows 10 devices to, users are prompted to set up a four-digit pin.
You need to ensure that the users are prompted to set up a six-digit pin when they join the Windows 10 devices to
Solution: From the Microsoft Entra admin center, you configure automatic mobile device management (MDM)
enrollment. From the Microsoft Intune admin center, you configure the Windows Hello for Business enrollment
Does this meet the goal?
A. Yes
B. No
Answer: B
Question: 88
You have an Azure AD tenant that contains the users shown in the following table.
You have the devices shown in the following table.
You have a Conditional Access policy named CAPolicy1 that has the following settings:
o Users or workload identities: User 1. User1
o Cloud apps or actions: Office 365 Exchange Online o Conditions: Device platforms: Windows, iOS
⢠Access controls
o Grant Require multi-factor authentication
You have a Conditional Access policy named CAPolicy2 that has the following settings:
o Users or workload identities: Used, User2
o Cloud apps or actions: Office 365 Exch
o Conditions
â Device platforms: Android, iOS
â Filter for devices
â Device matching the rule: Exclude filtered devices from policy
â Rule syntax: device. displayName- contains "1"
â Access controls
â Grant Block access
For each of the following statements, select Yes if the statement is true. Otherwise, select No.
Answer: B
Question: 89
You have a Microsoft 365 subscription that contains the devices shown in the following table.
You plan to enroll the devices in Microsoft Intune.
How often will the compliance policy check-ins run after each device is enrolled in Intune? To answer, select the
appropriate options in the answer area. NOTE: Each correct selection is worth one point.
Answer: B
Box 1: Every three minutes for 15 minutes, then every 15 minutes for two hours, and then around every eight hours
If devices recently enroll, then the compliance, non-compliance, and configuration check-in runs more frequently.
The check-ins are estimated at:
Windows 10: Every 3 minutes for 15 minutes, then every 15 minutes for 2 hours, and then around every 8 hours
Box 2: Every 15 minutes for one hour, and then every eight hours
iOS/iPadOS: Every 15 minutes for 1 hour, and then around every 8 hours
Question: 90
You have a Microsoft 365 E5 subscription that contains 500 macOS devices enrolled in Microsoft Intune.
You need to ensure that you can apply Microsoft Defender for Endpoint antivirus policies to the macOS devices. The
solution must minimize administrative effort.
What should you do?
A. From the Microsoft Endpoint Manager admin center, create a configuration profile.
B. From the Microsoft Endpoint Manager admin center, create a security baseline.
C. Onboard the macOS devices to the Microsoft 365 compliance center.
D. Install Defender for Endpoint on the macOS devices.
Answer: D
Just install, and use Defender for Endpoint on Mac.

Microsoft Administrator helper - BingNews Search results Microsoft Administrator helper - BingNews Reset Administrator password in Windows 11/10 using Sticky Keys

For a general Windows user, resetting a lost or forgotten administrative password can be a bit troublesome if you don’t have the proper tools and techniques to reset it, depending on the underlying OS that you’re using. However, there are several third-party free password recovery tools available in the market that can help you reset your password, but that’s not our subject here. In this guide, we show you how to reset & recover a lost or forgotten Windows password using a simple Sticky Keys trick.

Sticky Keys enables users to enter key combinations by pressing keys in sequence rather than simultaneously. This is desirable, especially for users who cannot press the keys in combination due to some physical challenges. Although the method of enabling Sticky keys helps simplify various tasks, its system files can be replaced.

You can replace an Ease of Access system file like sethc.exe, with a Command Prompt, and then use cmd.exe to make system changes.

Before proceeding with this method, please make a note of the following:

  1. When you reset a Windows password, all the files that have been compressed/encrypted using tools such as Encrypting File Systems (EFS) will be lost.
  2. Stored Internet Explorer passwords and settings will be lost as well.

So if you have a backup it will be good for you.

TIP: Our Ease Of Access Replacer lets you replace Ease of Access button in Windows with useful tools, including CMD.

For resetting the password, you will need a Windows PE bootable drive which can be used to access the command prompt where you will have to set the new password.

Follow the below steps once you have the Windows PE DVD booted and ready.

1. Boot from the Windows PE DVD and open Command Prompt from the Advanced troubleshooting menu.

2. Enter the drive letter where your Operating System is installed, which is usually the C: Drive. Initially, you should be on X: drive which is the default residence for Windows PE.

3. Type in the below command after replacing C with the drive where Windows is installed on your PC.

copy C:\Windows\system32\sethc.exe C:\

Reset Administrator password

4. After taking the backup of the original file, run the below command to replace it in the original location.

copy /y C:\Windows\system32\cmd.exe C:\windows\system32\sethc.exe

The above command should replace the sethc.exe file with the cmd.exe file.

5. Now, restart your PC and navigate to the screen where it requires a password. Press the SHIFT key 5 times.

6. A command prompt window should open where you can enter the below command and reset your account password. You can get the list of current users on your PC by using the command net user.

net user your_account  new_password

How to reset forgotten Administrator password using sticky keys trick in Windows

Well, that’s it! You should be able to reset the password now.

Once you are in, you should replace the cmd.exe file with the original sethc.exe system file.

Read: How to bypass Administrator password in Windows.

How to reset forgotten Windows administrator password using sticky keys trick
Sun, 21 Aug 2022 07:39:00 -0500 en-us text/html
Microsoft Store blocked by administrator in Windows 11

If you get Microsoft Store is blocked, Check with your IT or system administrator error while opening the Microsoft Store on Windows 11; follow these solutions to get rid of it. However, you must have the administrator rights to use all the suggestions.

Microsoft Store blocked by administrator in Windows 11

At times, you might find the Microsoft Store is blocked error while opening it in Windows 11. Although it can happen in an organization to prevent regular users from installing unnecessary apps on the PC, it is pretty unusual on a home computer. However, if you have got this error on your home computer or on a computer where you are the only administrator, you can follow these solutions.

To Microsoft Store blocked by administrator error in Windows 11, follow these steps:

  1. Remove custom rule
  2. Disable Group Policy setting
  3. Unblock using Registry

To learn more about these steps, continue reading.

1] Remove custom rule

It is the first thing you need to do in order to fix this above-mentioned error. In Windows 11, it is possible to create a custom rule to allow or deny a specific app from running on your computer. If you have done it mistakenly in the past, you may get issues while accessing the Microsoft Store app. Therefore, you need to verify if there is any such rule or not. If it is for blocking the Microsoft Store app, you need to remove it accordingly.

First, press Win+R to open the Run prompt, type secpol.msc, and press the Enter button to open the Local Security policy panel.

Then, navigate to Application Control Policies > AppLocker > Packaged app Rules. Here you can find all the custom rules you created earlier. Find out a rule that has Microsoft.WindowsStore in the name.

Double-click on it and see if the Action is set as Allow or Deny.

Microsoft Store blocked by administrator in Windows 11

If it is set to Deny, go back to the previous screen, right-click on the rule and select the Delete option.

Microsoft Store blocked by administrator in Windows 11

Then, you need to confirm the change. Once done, close all the windows and try to open the Microsoft Store. Hopefully, you will be able to open it without any problem.

2] Disable Group Policy setting

Microsoft Store blocked by administrator in Windows 11

There is a Group Policy setting, which might be responsible for this error. You need to check if it is turned on or not. If turned on, you must disable it.

  • Press Win+R to open the Run prompt.
  • Type gpedit.msc and press the Enter button.
  • Navigate to this path: Computer Configuration > Administrative Templates > Windows Components > Store.
  • Double-click on the Turn off the Store application setting.
  • Choose the Not Configured option.
  • Click the OK button.

Then, close all windows and try opening the Microsoft Store app.

Read: Security software blocks UWP app from opening

3] Unblock using Registry

Microsoft Store blocked by administrator in Windows 11

The same Group Policy setting can be enabled through the Registry Editor as well. Therefore, follow these steps to delete the corresponding Registry key:

Press Win+R > type regedit > hit the Enter button.

Click the Yes option.

Navigate to this path:


Right-click on the RemoveWindowsStore REG_DWORD value.

Select the Delete option.

Click the Yes button.

Then, restart your computer and open the Microsoft Store in Windows 11.

Read: This app has been blocked due to Company Policy.

How do I fix Microsoft Store is blocked by administrator?

To fix the Microsoft Store is blocked by administrator error, you must delete the custom rule made in the Local Security Policy panel. For that, you can follow the very first solution mentioned in this article. That said, you can go to Application Control Policies > AppLocker > Packaged app Rules, right-click on the custom rule and select the Delete option.

How do I turn off Microsoft Store restrictions?

Depending upon the restrictions, you can try using the Local Security Policy, Local Group Policy Editor, and the Registry Editor to turn that off. You need to follow the aforementioned guides one after one if you cannot determine the exact error message. However, in most cases, you can resolve the error with the help of the Local Security Policy.

That’s all! Hope this guide helped.

Read: This app has been blocked for your protection by your system administrator.

Microsoft Store blocked by administrator in Windows 11
Tue, 29 Mar 2022 07:20:00 -0500 en-us text/html
How to Run a Printer As Administrator

Adrian Grahams began writing professionally in 1989 after training as a newspaper reporter. His work has been published online and in various newspapers, including "The Cornish Times" and "The Sunday Independent." Grahams specializes in technology and communications. He holds a Bachelor of Science, postgraduate diplomas in journalism and website design and is studying for an MBA.

Fri, 28 Jan 2022 15:27:00 -0600 en-US text/html
For a Limited Time, Pick Up 11 Microsoft Tech Certification Courses for Just $79.99
Promotional graphic for Microsoft Tech Certification Training Bundle.
Image: StackCommerce

If you want your business to secure the most lucrative IT contracts, it’s essential to prove your expertise. The best way to achieve this is by earning professional certifications from top names like Microsoft. You just need the right test prep.

Featuring 11 full-length video courses, the Complete 2024 Microsoft Tech Certification Training Super Bundle provides the ideal groundwork for your tech education in 2024. The included content is worth $429, but you can get lifetime access for only $79.99 via TechRepublic Academy.

If you work in IT or cybersecurity, you’re pretty much guaranteed to come across Microsoft technology. Around 85% of Fortune 500 companies currently use Azure, and many more businesses rely on other Microsoft products. Becoming a Microsoft Certified Expert can help you capture these potential customers.

With 246 hours of content, the 2024 Super Bundle covers a range of certifications and important skills. Through in-depth video tutorials, you learn how to manage multiple devices and identities, develop solutions for Azure, maintain security and more.

Each course works toward a specific certification. For example, you get full prep for Microsoft Security Operations Analyst (SC-200) and Designing Microsoft Azure Infrastructure Solutions (AZ-305). The lessons are easy to follow, and they include everything you need to know for the relevant exam.

All the content comes from IDUNOVA, an education provider that has been helping IT professionals for 20 years. You get unlimited on-demand access to all the materials, with streaming on desktop and mobile devices.

Order The Complete 2024 Microsoft Tech Certification Training Super Bundle for only $79.99, saving a massive $349 on the full price.

Prices and availability are subject to change.

Thu, 04 Jan 2024 03:30:00 -0600 en-US text/html
10 Of The Biggest Mistakes Microsoft Has Ever Made

Internet Explorer has become one of the most maligned pieces of software in Microsoft's history. For a good portion of the time, it had a massive monopoly over the browser market due to the company's anticompetitive practices. It was written into Windows in such a way that removing it would handicap the OS, according to those familiar with the situation who spoke with The Ringer.

Not only was Internet Explorer a bloated application, but it was also riddled with security vulnerabilities that gave a direct path of attack for the endless malware Windows was once known for attracting, with one security researcher calling it "a ripe attack surface for initial entry into Windows machines" even after Microsoft retired the browser in 2022.

Today, the most popular browser by a long shot is Google Chrome, which first surpassed Internet Explorer in market share back in 2012. As anecdotal proof that hatred of Internet Explorer had become widespread, remember that to install Chrome, most users had to first open Internet Explorer to obtain it.

To recap, Microsoft was so zealous about winning the browser wars that it incurred a historic antitrust suit over Internet Explorer. And yet, a little over a decade later, consumer opinion had soured on Microsoft's browser to such an extent that Google was able to swallow it whole. As a cherry on top, the default browser on Windows, Microsoft Edge, now runs on Chromium.

Wed, 27 Dec 2023 06:31:00 -0600 en-US text/html
Microsoft adding AI button to keyboard on PCs, laptops No result found, try new keyword!New Microsoft PCs and laptops will soon come with a new keyboard button to access AI-powered Windows Copilot, the company announced Thursday. Thu, 04 Jan 2024 05:05:13 -0600 en-us text/html Microsoft adds AI button to keyboards to call up chatbot No result found, try new keyword!Analysts say the introduction of AI PCs could help the personal computer market ... text and virtual meetings - works across Microsoft's web and productivity apps. Steve Bannon says a second Trump ... Wed, 03 Jan 2024 23:56:00 -0600 en-us text/html Best IT Certifications for 2024

Earning specialized certifications is a surefire way to advance your career in the IT field, regardless of industry or current career level. The right certification validates your skills and knowledge, which makes you more desirable to future employers who want to attract and retain the best employees. Below, we’ll explore the top IT certifications and share how to examine your goals to choose the right path forward. 

We’ve narrowed IT certifications into specific categories to help IT professionals assess what’s available and pursue the best certifications to show their willingness to learn and develop the in-demand career skills employers want.

Best database certifications 

Database platforms have changed greatly over the years, but database technology remains important for various applications and computing tasks. Available certifications for IT professionals include those for database administrators (DBAs), database developers, data analysts and architects, business intelligence, and data warehousing specialists, and other data professionals.

Obtaining database certifications demonstrates an understanding of database concepts, design, implementation, administration and security. This can boost your credibility in the job market and show potential employers that you have the skills needed to work with databases. The best database certifications include the following:

Best SAS certifications 

SAS is one of the world’s leading firms for business analytics, data warehousing and data mining. Today, the SAS Global Certification Program offers 23 credentials across categories including foundation tools, advanced analytics, business intelligence, data management and administration.

SAS programmers remain in high demand, with a quick search of job boards showing thousands of open positions. Obtaining SAS certification shows employers that you are proficient in the company’s popular suite of tools. Some of SAS’s certification programs include the following: 

Many professionals earn certifications to help navigate their career paths. According to the IT Salary Report, 92 percent of information technology professionals have at least one certification.

Best Cisco certifications 

Cisco Systems is a market leader not only in networking and communications products, but also storage networking and solutions for data centers. Cisco offers a variety of certifications for IT professionals, ranging from entry level credentials to expert-level exams. 

These certifications prepare professionals for Cisco-related careers. A search of job boards reveals thousands of open positions for Cisco experts, underscoring the continued relevance of these skills. Some of Cisco’s certifications include the following:

Best Dell certifications 

Dell Technologies remains one of the world’s leading computing companies. In addition to its well-known hardware lineup, Dell also offers solutions for networks, storage, servers, gateways and embedded computing, as well as a broad range of IT and business services.

Becoming certified in Dell products can help make IT professionals competitive in engineering roles for server, virtualization, networking, systems, integration and data security. Additional roles include consultants, account executives, system administrators, IT managers and deployment managers.

Best mobility certifications 

In the mobile era, it has become increasingly important for network engineers to support local, remote and mobile users, as well as provide proper infrastructure. The focus on application and app development now leans more toward mobile environments, requiring security professionals to thoroughly address mobility from all perspectives.

Due to the fast-changing nature of mobile technology, not many mobility certifications have become widely adopted. However, a few of the top mobility certifications can help IT professionals stand out in this rapidly evolving field. 

If part of your job includes selling and implementing an IT solution, you may want to pursue the best sales certifications. You’ll show your organization that you’re willing to go above and beyond to reach sales targets.

Best computer hardware certifications 

As remote and computer-based work has become more common, it’s more important than ever that businesses and individuals be able to maintain their hardware. While discussions about potential computer-related jobs often revolve around software work and coding, jumping into the IT field by becoming a computer technician is an excellent starting point.

Today, thousands of hardware technician jobs are available across the country. Entering this industry becomes more accessible for those who acquire computer hardware certifications. These certifications can showcase your expertise and proficiency in the upkeep of computers, mobile devices, printers and other hardware components.

Best Google Cloud certifications 

IT pros with solid cloud computing skills continue to be in high demand as more companies adopt cloud technologies. Today, Google Cloud is one of the market leaders in the cloud computing space. 

Regardless of where you are in your IT career, engaging with certification programs can demonstrate your willingness to keep on top of rapidly evolving cloud technologies. To that end, Google has introduced a host of certifications for its cloud platform, including the following: 

Best evergreen IT certifications

In the fast-changing world of technology, it can help to focus on certifications that have stood the test of time. “Evergreen” refers to certifications that remain popular year after year. 

The top evergreen certifications are based on latest pay surveys in IT, reports from IT professionals about certifications they want or pursue the most, and those that appear most frequently in online job postings. Obtaining these credentials is one step toward ensuring that your skills remain relevant for a long time: 

Best IT governance certifications 

IT governance provides structure for aligning a company’s IT with its business strategies. Organizations faced with compliance rigors always need experienced IT pros who can see the big picture and understand technology risks. This means certified IT governance professionals are likely to remain in high demand.

Earning one of the following certifications proves a commitment to understanding the role of IT governance and its position in a company’s current and future success. Getting certified can validate your expert knowledge and lead to advanced career opportunities.

Best system administrator certifications 

An IT system administrator is responsible for managing and maintaining the information technology infrastructure within an organization. The position demands sought-after career skills, ranging from configuring and maintaining servers and clients to managing access controls, network services, and addressing application resource requirements.

If you’re in charge of managing modern servers, there’s a long list of tools and technologies that system administrators must master. Obtaining some of the most prominent system administrator certifications can demonstrate your mastery to potential employers. 

Best ITIL certifications 

ITIL, or Information Technology Infrastructure Library, was developed to establish standardized best practices for IT services within government agencies. Over the ensuing four decades, businesses of all types embraced, modified, and extended ITIL, shaping it into a comprehensive framework for managing IT service delivery. 

The ITIL framework remains the benchmark for best practices in IT service and delivery management, offering certification programs that cater to IT professionals at all levels. These training and certification courses ensure that IT professionals stay well-prepared for the ongoing evolution in IT service delivery management. There are four certifications in the ITIL certification program:

Best enterprise architect certifications 

An IT enterprise architect is responsible for designing and managing the overall structure and framework of an organization’s information technology system. Enterprise architect certifications are among the highest that an IT professional can achieve; fewer than 1 percent ultimately reach this level. 

Enterprise architects are among the highest-paid employees and consultants in the tech industry. These certifications can put IT professionals on a path to many lucrative positions. The average worker earns over six figures annually. Some top enterprise architect certifications are listed below:

To become an enterprise IT architect, you’ll need knowledge of systems deployment, design and architecture, as well as a strong business foundation.

Best CompTIA certifications

CompTIA is a nonprofit trade association made up of more than 2,000 member organizations and 3,000 business partners. The organization’s vendor-neutral certification program is one of the best recognized in the IT industry. Since CompTIA developed its A+ credential in 1993, it has issued more than two million certifications.

CompTIA certifications are grouped by skill set and focus on the real-world skills IT professionals need. Armed with these credentials, you can demonstrate that you know how to manage and support IT infrastructure. 

Best Oracle certifications 

A longtime leader in database software, Oracle also offers cloud solutions, servers, engineered systems, storage, and more. The company has more than 430,000 customers in 175 countries. 

Today, Oracle’s training program offers six certification levels that span 16 product categories with more than 200 individual credentials. Considering the depth and breadth of this program — and the number of Oracle customers — it’s no surprise that Oracle certifications are highly sought after. 

Vendor-specific certifications address a particular vendor’s hardware and software. For example, you can pursue Oracle certifications and Dell certifications to become an expert in those companies’ environments.

Best business continuity and disaster recovery certifications

Business continuity and disaster recovery keep systems running and data available in the event of interruptions or faults. These programs bring systems back to normal operation after a disaster has occurred.

Business continuity and disaster recovery certifications are seeing a healthy uptrend as new cloud-based tools grow in popularity. While business continuity planning and disaster recovery planning have always been essential, they’re becoming more critical than ever — and IT certifications are following suit.

Tue, 02 Jan 2024 09:59:00 -0600 en text/html
Which states spend the most in winter? No result found, try new keyword!To better understand where homeowners pay the most, the This Old House Reviews Team analyzed data from the EIA and the Federal Emergency Management Agency (FEMA) to determine average heating costs and ... Fri, 05 Jan 2024 02:13:00 -0600 Pioneering project could help the youth mental health crisis

Last year saw a stream of dismal headlines about kids’ mental health. Children and teens in the U.S. are struggling with higher levels of depression and anxiety. Rates of suicides and eating disorders are on the rise. But now there’s reason to be hopeful: an ambitious experiment in Oregon could point the way to a novel solution.

Much of the past two years has been spent trying to parse the root cause of the alarming statistics rather than discussing what to do about them, though there has been some positive change. New guidelines recommending widespread screening for childhood anxiety and depression were a good start. So was the Biden administration’s investment in helping better connect families to behavioral and health services. And several states have expanded training for educators and improved access to telehealth.

But none of those can fully address a fundamental problem: The number of kids who need help exceeds the number of available mental health providers. The pediatric mental health workforce hasn’t expanded, despite ever-growing demand. A 2019 study that used data from the National Survey of Children’s Health found that about half of the kids with a mental health disorder did not receive treatment. The shortfall is likely even worse now.

“We need to try something new — something that’s radically different than what we’ve been doing, which is clearly not working,” child clinical psychologist Katie McLaughlin told me.

That’s where the Oregon experiment fits in. McLaughlin recently left Harvard to be the executive director of the Ballmer Institute for Children’s Behavioral Health, which was launched at the University of Oregon in 2022 with the goal of rapidly expanding the workforce by creating a new type of mental health provider. The endeavor was made possible by a $425 million gift from Connie and Steve Ballmer (the latter of Microsoft fame).

The bachelor’s-level position, called a child behavioral health specialist, will work in community settings to identify struggling kids and offer brief and early interventions to help them.

During their last two years of college, students enrolled at Ballmer will receive intensive, hands-on training on evidence-backed interventions. They will gain experience first at Portland-area elementary and high schools, and could later choose to embed at pediatricians’ offices, community centers or preschools. When they graduate, they will be ready to go out into the field.

These students won’t replace school counselors or psychiatrists, who have graduate-level degrees. But in an ideal world, brief interventions could prevent some kids from ever needing more intensive resources, freeing up people with advanced degrees to focus on those who need them most.

There’s good reason to believe the Oregon experiment will work. The UK pioneered a highly successful “low intensity” mental health workforce as part of a 2008 plan to expand access to services. Part of that effort involved establishing a new type of provider called a “Psychological Wellbeing Practitioner,” who offers brief interventions to struggling adults. Anyone who doesn’t benefit is referred to more intensive therapy. An analysis found that the program had a major impact on lowering levels of depression and anxiety in the UK.

So the model is sound, but the experiment in Oregon still has plenty to prove. McLaughlin will need to produce robust data that her students are having a positive impact on children — but that evidence shouldn’t take long to collect. The first cohort heads into classrooms next fall. McLaughlin says anyone who interacts with a Ballmer student — whether that’s a child, parent, school administrator or pediatrician — will be handed an iPad to offer feedback on the experience, allowing a quick assessment on whether a child or family was satisfied with their experience and, in time, whether the services provided actually Boost kids’ mental health.

The Ballmer Institute is essentially creating a new profession, which entails some practical challenges. The first hurdle was cleared in late 2022, when the state higher education commission approved the program. The next is working with policymakers to establish standards for becoming certified as a child behavioral health specialist, as well as defining the kind of services such a professional will be allowed to deliver. And then there’s convincing insurers, including state Medicaid programs, that the care provided by these new professionals is worth paying for.

But if this experiment works, other institutions might consider adopting the new degree, in theory helping to establish a new layer of support for children around the country.

The price tag on the Ballmer’s experiment can’t be ignored. Not every institution will be handed more than $400 million to try fix the mental health crisis. But if Ballmer can show the concept works, it shouldn’t be too hard for others to follow. The price of the status quo is just too high to ignore.

Lisa Jarvis is a Bloomberg Opinion columnist covering biotech, health care and the pharmaceutical industry. Previously, she was executive editor of Chemical & Engineering News.

Thu, 04 Jan 2024 20:11:00 -0600 en text/html

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