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Application Performance Analysis and Troubleshooting
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Killexams : Network-General Troubleshooting information search - BingNews Search results Killexams : Network-General Troubleshooting information search - BingNews Killexams : How to Fix “Something Went Wrong Try Again” Issue in Google Play
Featured Imge Gplay Something Went Wrong About The Error

While downloading certain apps from Google Play, you might come across a “Something went wrong. Try again” error. Even though you have reliable Wi-Fi/mobile data Internet, the problem doesn’t go away. This is a significant issue affecting Android devices as it prevents you from downloading select apps when you need them urgently. We will discuss the best possible ways to mitigate the issue.

Why Does It Say “Something Went Wrong Try Again?”

If your Android phone displays this message, it means that something in your device software is preventing you from downloading or updating specific Google Play apps. The emphasis here is on the word “specific” because as it turns out this unique error does not affect ALL Google Play apps. Just a few select ones (for example Slack that won’t install or Netflix that won’t update).

Most Android or Google Play problems indicate possible faults on your device hardware, software or your network connection. These well-known causes of error usually prevent you from downloading ANY app at all since every one of them is equally affected. There aren’t any exceptions.

However with a “Something went wrong. Try again” error, the Google Play account holder will be prevented to download/update only select apps. This is what makes such an error all the more disquieting. There is no way to tell which apps will be affected (the ones viewed in the screenshot below work just fine).

What Causes the Error?

As name suggests, the error is down to “something” malfunctioning on your phone which is the vaguest possible Android error definition. A majority of failed obtain app issues on Google Play arise as a result of error codes such as “103,” “403,” “506,” and so forth. In this example there are no error codes.

In this case, Google Play servers are unable to pinpoint the exact error code for these apps failing to download, so the app just tells you to keep “trying again” until the exact problem has been mitigated. As a user, it’s hard to tell what went wrong unless you go through all possible error causes.

  • Google Play account issues: this is the number one cause of this error. If you’re using multiple Google usernames on your device, or you changed the password(s) for a few, this may prevent a few apps from downloading through your Google Play application.
  • Accumulated cache: over many months and years, your device accumulates a ton of cached history for Google Play and other apps. This leads to the point of maximum capacity where you can’t update any more data for these apps. This is the main reason the problem affects a few particular apps only as there may be some untraceable shared history between them and your Google Play account.
  • Android software issues: if you didn’t update your Android phone in a long time or for many other reasons, you will notice sudden and unpredictable Google Play obtain errors. In such cases, you need to check your device for integrity issues such as date/time or other obvious display errors. A hard reset or network reboot is in order, as well.

How to Resolve “Something Went Wrong Try Again” Error in Google Play Store

If Google Play opens but you can’t obtain the apps, basic troubleshooting dictates that you check your Wi-Fi/mobile data, phone storage space, and any pending Android updates. However, these classic methods won’t do any good in this case.

The following methodical solutions however, will help you get to the root of the problem and restart downloads for the apps which seem stuck for no reason.

1. Fix Your Google Account(s) Associated with Google Play

If using multiple Google accounts on your device, this issue inadvertently shows up. In fact, it is one of the main reasons you may be facing this problem. So as soon as you notice the error, the first thing to do is to check whether your multiple Google accounts are working properly with Google Play.

  1. Go to the Play Store app on your Android device.
  2. Tap your user icon next to the search bar at the top.
  1. Now, below your email address, you should be able to see a drop-down arrow. Tap it to reveal the multiple accounts connected to Google Play.
  1. Perform the troubleshooting steps mentioned below for each one of your Google account. If you have recently changed the password on one of your Google accounts, Google Play might fail to recognize your credentials. Alternatively if one of your accounts is no longer active, you’ll need to move on to the next method.
  2. As soon as you tap on the problematic Google account, your Android screen will display a message that “Google needs to verify that it’s you”. Click “Next” to initiate a simple signing in procedure.
  1. You will again be asked to choose a desired Google account for logging in. Select the one you were having problems logging with.
  1. Reenter your password and the verification is complete.

Note: If your Google account requires a one-time password on phone or other kinds of phone verification, you need to perform those additional verification steps.

Once you’ve Tested all your Google accounts associated with Google Play, you should be able to obtain the problematic apps once again. If you continue to face issues after this, follow the remaining methods below.

2. Remove and Re-Add Google Account

Sometimes we may have a Google account which we aren’t using anymore. If you had previously downloaded a Google Play app through that account, you might face unexpected errors when trying to obtain it again using a new account on the same device.

The best thing to do is to remove such obsolete accounts from your device. If you still remember the password and intend to use it again, you can add them back in.

  1. Launch the Google Play app and go to its default home screen.
  2. Click on your user icon in the upper right corner of the display.
  1. Underneath your email address, click on the “Google Account” button. It will launch a separate account preferences screen.
  1. As soon as you click “Get Started,” you should see a pop-up screen where you can again view all your Google accounts on the device.
  1. You should now be able to see all the user accounts with which you’re logged into your phone. Click “Manage accounts on this device.”
  1. Tap on the account you want to delete from your phone.
  1. In the next screen, you will see an option to “Remove account.” Click on it to proceed with account removal.
  1. You may see a warning message that “Removing the account will delete all its messages, contacts, and other data from the device. Continue?” This message is safe to ignore. Click “Remove account” to finalize it.
  1. If you wish to add the removed Google account again, go back to “Manage accounts” screen.
  2. Select the “Add account” menu option.
  1. This would allow you to add the deleted Google account again by signing in with proper credentials. Tap “Next”.
  1. Agree to any user agreements or “Terms of Service” and you should be done.

3. Clear Google Play Services and Other Apps Cache

We use our most important apps everyday without imagining that they are continuously accumulating cached information. This may lead to a saturation point in the future, as the apps are unable to obtain any more information. When that happens, it’s best to erase any past history and go for a fresh start.

  1. On your phone go to “Settings-> Apps”. On some phone models, you might have to look for “Settings-> Apps & notifications”.
  1. Once you go inside “Apps,” you should be able to see the entire list of apps on your phone. Select “Google Play Services” from the list of apps.
  1. Select “Storage” in the “App info” screen and it will serve you a bird’s eye view of all your Google Play services data. This includes the cache information.
  1. Click “Clear cache” to delete all the previous cache history for Google Play Services.
  1. Along with clearing the cache of Google Play services, it’s helpful to clear any app cache and storage data for the apps you’re unable to update. Go back to the list of apps on your smartphone.
  2. Select the one you’re having problems with updating (in this case it’s Netflix).
  1. Tap “Storage” in the “App info” screen and then “Clear cache” just like before.

4. Force Stop Google Play

Force stopping Google Play is a proven way to eliminate any app obtain issues. You can easily restart the app afterwards. While this method is not necessary if you successfully fixed your Google account and cache issues, it is a preventive strategy which works nicely as an immediate solution to obtain errors.

  1. Go to “Settings-> Apps” just like we showed you in the previous section.
  2. Now, select “Google Play Store” in the list of apps.
  1. Click on it once to go to “App info” and check the option for “Force stop” and tap on it.
  1. You may see a warning message which is safe to ignore. Press “OK”.
  1. Restart Google Play from your Android app launcher screen or search bar.

5. Check If Automatic Date and Time is Enabled

Over a period of time, it is common to encounter a few software errors on your Android phone. Wrong date and time issues are one of the most visible ones which should be given urgent attention.

  1. Go to “Settings-> General management”.
  1. Check for and tap on “Date and time”.
  1. Enable “Automatic date and time” if it isn’t enabled currently. Using the 24-hour format is up to individual choice, and not necessary. But it’s healthier for the device.

6. Reset Network Settings

If you are unable to fix the obtain issues on your Android phone after fixing the Google account, clearing cache, and other storage, it may help to reset the device’s network settings.

  1. From your Android device, go to “Settings-> General Management-> Reset”.
  1. Select “Reset network settings.” This will reset all your network settings including for Wi-Fi, mobile data and Bluetooth.
  1. Click “Reset settings” to complete the process.
  1. Next you need to log back in to your Wi-Fi account. Temporarily, it may disable location access as well. It is safe to ignore any warnings that suggest disabling past sessions. Simply proceed with signing back to your network accounts.
  1. Sign in again to your Wi-Fi and mobile data accounts using the passwords you remember.
  1. Restart Google Play with the new network settings and try downloading the problematic apps again.

7. Reset All Settings

As a last resort to troubleshooting this error, you can also try resetting all settings on the device.

  1. Go to “Settings-> General Management-> Reset” just like in the previous section.
  1. Resetting all settings will refresh all settings on your phone such as security settings, language settings, accounts, personal data, and settings for downloaded apps. Click “Reset all settings” to finalize the procedure.
  1. Press on the “Reset settings” button at the bottom.
  1. Hit “Reset” again after the warning.
  1. After you complete the reset process, the device will automatically restart.
  1. Subsequent to a restart, you need to enter all the account details once again.

Frequently Asked Questions

How many Google accounts can I add to my Google Play application?

According to Google, there is no limit to the number of Google/Gmail accounts that you can add to Google Play. However, since each account is linked to a different phone number, your device may run out of capacity while trying to store the settings for each of them. Moreover you need to ensure that all the accounts are always kept up-to-date. If you change the password for just one of the accounts, you might encounter the error we’ve covered in this article and other obtain errors.

Will reinstalling Google Play solve "Something went wrong. Try again" problem?

No it won’t. Reinstalling Google Play does not resolve any of the account and cache issues which cause this error. Therefore, reinstalling the app won’t be of any benefit. Although force-stopping it does help but only after you’ve resolved any account or cache issues. To install Google Play properly on your device, follow the steps in this guide.

Is it safe to clear the data of Google Play Services/Google Play Store?

Yes, clearing up Play Store/Google Play Services data is perfectly safe. It definitely won’t harm your Android device. However, since you erased all the data accumulated over a long period of time, some elements of app performance may be temporarily affected. For example, you may be asked to sign in with your credentials once again.

Image credit: Pixabay All screenshots by Sayak Boral

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Mon, 18 Jul 2022 16:25:00 -0500 en-US text/html
Killexams : Verizon Not Registered On Network (Verizon Network Issues)

Verizon might supply you a "Not registered on network" error for several reasons. It could be because your device entered airplane mode and failed to connect to the Verizon cellular tower. It could also be because your Verizon SIM card is not inserted correctly.

This article will guide you on fixing this error and returning to the Verizon network in no time. Your issue with the Verizon "Not registered on a network" error will be gone.

Why are You Getting "Not Registered on Network" on Verizon?

If you notice a "Not registered on network" error on Verizon, it may be because the software is not updated and your phone is running an earlier version of the software. 

Also, when your phone is locked to another carrier, it may display such an error. Unlocking your phone might help.

How To Fix The "Not Registered On Network" Error on Verizon

Basic Troubleshooting

  • Ensure you have an active and valid mobile data plan with your Verizon and that your reception is strong.
  • Ensure that the Airplane mode is OFF. Sometimes, we accidentally enable this feature. Open Settings > Connections > Airplane mode. Toggle the switch button.
  • Reinsert your Verizon SIM card, check for damage, and ensure it is inserted correctly. If you have another phone around, place your SIM card in it and try to make a phone call.
  • Restart your phone. 

Quick Check (Verizon)

Perhaps you accidentally enabled the Airplane mode on your phone, disabled Mobile data, etc. Before we go further, perform these quick troubleshooting steps:

  1.  Make sure the Airplane mode is disabled. You can also toggle the Airplane mode on and off
  2.  Toggle Mobile Data

Solution 1 - Your Verizon SIM Card

First, try to reinsert your Verizon Sim card. Open the SIM tray, take the SIM card and check it out. Make sure it is not damaged. If it is, contact your carrier for a replacement.

Solution 2 - Enter Service Mode

This solution requires you to open the dialer and proceed with the steps below.

  • Enter the code *#*#4636#*#* in the dialer
  • Enter Service mode
  • Click on the top option – Device information or Phone information.
  • Next, tap on the Run Ping test.
  • The radio option will be visible at the bottom of this screen.
  • Check if it is off or on. Please press the button next to it to turn on the radio.
  • You will be prompted to reboot the device.
  • Click reboot and your phone will start rebooting. Once completed, check if the problem is gone.

Solution 3 - Update Your Software Version

Ensure you are connected to a reliable Wi-Fi network.

Software Update on newer devices

From your home screen, select :

  • Settings
  • Navigate to System updates
  • Check for system updates 

Software Update on older devices

  • Navigate to Settings
  • Scroll down to the extreme bottom
  • Select Software Update
  • Please wait for it to reboot and complete the update
  • Finished!

If your device finds a new update, tap obtain now. When it is finished downloading, a new screen will appear, alerting you that the software version is ready to be installed.

If the method above didn't work for you, I recommend reading Restore Galaxy Null IMEI # and Fix Not Registered on Network.


Solution 4  - Rebooting Method (Technobezz Origin)

If this solution does not work on the first attempt, try doing it again. Technobezz originally crafted this method. Follow these steps: 

  • Turn off your Verizon phone by holding the Power Button and the Home (Or Volume Down Button)  in conjunction.
  • While the phone is off, wait for 2 minutes.
  • After 2 minutes, remove the battery (Only if your phone battery can be removed) and the Verizon SIM card from the phone.
  • Press the Power button and the home  (Or Volume Down) button together ten times.
  • Afterwards, hold the Power and Home (Or Volume Down) keys for 1-3 minutes.
  • Next, insert your Verizon SIM card and the battery (Only if your phone battery can be removed)
  • Turn on your phone.
  • While your phone is on, remove your Verizon SIM card and then reinsert it. Repeat this five times. (On some Android phones, you need to remove the battery before removing the sim card. If this is the case, please skip this step)
  • A message will appear saying that you need to "Restart your Phone"- click it.
  • Finally, your Verizon phone should boot up with no errors.

Solution 6 - Select Verizon as your Network Operator 

Go to Settings on your phone.

  • Go to Wireless & Networks Or Connections
  • Select Mobile Networks 
  • Select Network Operators 
  • Tap on Search Now
  • Then, Select Verizon

Solution 7: The Corrupt ESN

  • Turn your Verizon device on and go to the dialer to enter the code (*#06#), which shows up the IMEI number of the device. If it shows 'Null,' the IMEI number is corrupt.
  • Dial (*#197328640#) or (*#*#197328640#*#*) from the phone dialer. Users are required to select the option 'Common.'
  • Next, select option #1, Field Test Mode (FTM). It should be OFF.' This process will restore the IMEI number.
  • Return to the key input and select option 2, which will turn off FTM.
  • Remove the SIM card from the device and wait 2 minutes to re-insert your Verizon SIM card.
  • Turn on the device and type (*#197328640#) again from the phone dial.
  • Next, go to and select Debug screen > phone control > Nas control > RRC > RRC revision .
  • Select Option 5
  • Restart your phone. 

Solution 8 - Reset Network Settings

Sometimes just a simple network reset can fix the issue. From your phone's home screen, select settings :

  • Tap General Management. 
  • Select Reset 
  • Tap Reset Settings.
  • Select Reset network settings

Solution 9 -  Update your Verizon APN Settings

Update your Verizon APN Settings

  • Navigate to Settings
  • Tap Connections.
  • Tap Mobile Networks
  • Select Access Point Names
  • Tap More (3 dots)
  • Tap Reset to Default.
  • Then enter the new APN Settings.

Below are the Verizon APN settings for iPhone and Android Devices.

Verizon APN settings for iPhone and Android Devices (LTE)

  • Name: Verizon
  • APN: vzwinternet
  • Proxy: <Not set>
  • Port: <Not set>
  • Username: <Not set>
  • Password: <Not set>
  • Server: <Not set>
  • MMSC:
  • MMS proxy: <Not set>
  • MMS port: 80
  • MMS protocol: <Not set>
  • MCC: 310
  • MNC: 12
  • Authentication Type: <Not set>
  • APN Type: default,supl,mms OR Internet+MMS
  • APN Protocol: <Not set> Or IPv4
  • APN roaming protocol: <Not set>
  • Bearer: Unspecified


vzwims: Used for connections to IMS services. Required for TXT messaging.

vzwadmin: Used for administrative functions.

vzwinternet: Required for general Internet connections.

vzwapp: Required for PDA data service.

View the Updated APN Settings For AT&T, Verizon, T-Mobile, Sprint ( +4 More)

 Other workarounds worth trying 

  • Toggle Wifi and Airplane Mode -> Turn off Wi-Fi & Airplane for 40 seconds and turn it back on.
  • Try a different SIM Card apart from Verizon.
  • Change to a different Network Mode - > Navigate to Settings > Connections > Mobile Networks  > Select Network Modes > Choose Your Preffered Network Mode ( Toggle between these - > 3G, 3G/2G or 4G/3G/2G)
  • Contact Verizon -> Let them be aware of the issue. In most cases, they will send you a new APN or act on their path (Remotely)
  • Perform a Factory Reset.

Other Solutions and Methods

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Wed, 27 Jul 2022 05:00:00 -0500 en text/html
Killexams : Real Messenger: The birth of an industry-centric social network?
tt22 029 iphone 14 thumb pod

Today in Tech

iPhone 14: What's the buzz?

Join Macworld executive editor Michael Simon and Computerworld executive editor Ken Mingis as they talk about the latest iPhone 14 rumors – everything from anticipated release date to price to design changes. Plus, they'll talk about...

Thu, 28 Jul 2022 01:50:00 -0500 en text/html
Killexams : Network monitoring crucial as QOS becomes a business continuity priority

Network quality of service is more important now than ever before, making advanced network monitoring a necessity for business continuity and customer satisfaction.

This is according to Keegan Rose, Product Manager at Axiz, who says as the volume and velocity of raw network and application data continues to increase, network operations teams often struggle to correlate raw performance metrics with genuine network problems.

“With so much information coming from so many places, it's easy to get overwhelmed,” he says. “In addition, networks are changing and SD-WAN, 5G and edge computing affect how the network looks and behaves and how quickly it reacts. With the move to hybrid work and global collaboration, users now span cities, countries and continents. But when customers and employees demand 24/7 access to critical applications, service outages can delay time-to-market, jeopardise customer loyalty and erode your competitive advantage.” 

Next-generation networks and modern business models require cutting-edge and proactive performance monitoring, Rose says.

“When your business depends on peak performance, you cannot afford to wait until your monitoring tools detect a problem. You need to get proactive. This is where active monitoring (also known as synthetic monitoring) proves its worth.”

Rose says Hawkeye Active Network Monitoring allows organisations to take control of user experience with real-time QOS monitoring, proactively detecting, diagnosing and fixing performance problems. It validates deployments by simulating live network traffic, monitors distributed networks from core to edge and troubleshoots outages faster with hop-by-hop visualisations.

“Unlike purely web-based active/synthetic monitoring tools, Hawkeye enables you to monitor the entirety of your network from a single tool,” Rose says.

With a suite of physical, virtual and cloud-based endpoints, Hawkeye helps track performance from the data centre to the network edge.

Rose notes: “Hawkeye uses machine learning to help network operations teams make sense of their increasingly complex networks. Hawkeye cuts through the clutter and immediately notifies you of potential problems.”

Hawkeye is unique in the market, Rose says. “As an active monitoring platform, Hawkeye is an ideal tool to continuously manage performance and connectivity across your network. Hawkeye makes it simple for you to monitor remote sites, data centres, cloud services and more. Whether you're measuring remote user experience over voice applications, branch office users on WiFi or general connectivity to your SaaS applications, it's easy to monitor, manage and maintain peak performance. With Hawkeye, you can monitor voice, video and unified communications tools with turnkey integrations, cut through clutter with clear pass/fail metrics, see all your performance data in a single interface and set custom alarm thresholds based on individual quality standards.”

Thu, 07 Jul 2022 21:37:00 -0500 en text/html
Killexams : Accessible information key during delays

Delays are a common problem when travelling by rail. Richard Clinnick reports on new information systems developed by LB Foster which are already helping Strengthen the provision of information to passengers.

LTotems providing up-to-date information for deaf passengers are being trialed at London Euston station. Photo: Shutterstock/Wael Alreweie

AT some point every passenger has been delayed while travelling by train. One of the constant themes of the National Rail Passenger Survey conducted by the watchdog Transport Focus in Britain is that information available during disruption needs to be improved.

Increasingly passengers are turning to social media to find information regarding delays to their journey. This can be more-up-to-date than the information possessed by staff either at a station or on a train, which can be frustrating for both those asking the questions but also those trying to answer them.

One solution that is offering multiple functions was presented by LB Foster during an event held in London earlier this year. The company has developed electronic totems, which are digital screens placed at stations. These can be used for information provision and ticket sales and British infrastructure manager Network Rail (NR) is currently using the technology in a trial to provide improved information to passengers with disabilities. Various passenger operators are introducing them at stations they manage across the country.

TransPennine Express (TPE) customer communications manager, Mr Alex Berry, said during the event that there are 14 totems at eight stations on the operator’s network. This will rise to 16, and there are plans for a further 15. TPE’s network covers northern England from Liverpool and Manchester in the northwest to Leeds and York, up to Newcastle in the northeast, and then to Glasgow and Edinburgh in Scotland.

Berry says feedback from passengers on their experience during disruption tends to focus on the lack of detailed information about what is going on.

Local information

Berry explains that the screens show a general summary of planned departures and arrivals at the station, and any additional information such as planned engineering work and subsequent planned cancellations and replacement of rail services by buses. Local information and advice on courses such as walking routes or local events can also be provided along with disruption maps, which highlight the section of network affected.

“It is something we have not done before because you are not only explaining where the problem is in the text, but you are showing it on the map,” he says, adding that this helps passengers understand where it will cause disruption and if the specific location is not included exactly what the effect will be on services.

Berry reports that general feedback from both passengers and staff has been good so far. “This is not something additional just for the sake of doing it,” he says. “This is something that you can use on the ground day to day, and it will help staff when communicating with passengers.”

At London Euston information provision is being tested in a different way, with the first totems providing up-to-date information for deaf passengers. Should this prove successful it could be rolled out across the country. This is the idea of Mr Mervyn Pierce, Euston station manager, who took his experience of dealing with passengers when working in customer-facing roles, and set about creating a solution for those with disabilities.

“This is something that you can use on the ground day to day, and it will help staff when communicating with passengers.”

Alex Berry, TransPennine Express (TPE) customer communications manager

Using British Sign Language (BSL), the totems provide information for those with hearing problems. This is displayed at eye level rather than on the large information screens above the platforms, as this makes them easier to locate. The longer-term plan is that media screens will be used to provide details of the next five trains via sign language.

The trial operates between 08.00 and 18.00. Messages can be sent to the totem and are in turn converted into information that is communicated using BSL.

“Whatever we’re typing into the computer is what they’ll pick up and they will actually then sign,” Pierce says. Typically this takes up to 20 minutes for the information to be shared. The software is still in development, he says, but in the future it is hoped that the service will be available 24/7, and that the messages can be put out in real time.

Mr Graham Kett, LB Foster technical operations manager, explained that the system is web-based and that enables station staff to access the system from their phone or tablet while they are actually on the station.

The screens can also be used to check train information and search for tickets. The functionality of the screens is the same as that used by National Rail Enquiries, the national website for ticket sales and train information. Kett says that using a similar design maintains familiarity and this is why the service information is similar to that used by Transport for London with its rainbow boards.

Kett explains that anything over 1.4m high must be accessible. Passengers in wheelchairs are able to use them as the screens can flip from top to bottom. A high-contrast option is also possible, helping those with visual impairments. The screens can also be multi-lingual, meaning they can be tailored to arrivals at airports.

Data on the use of the totems is fed back to LB Foster, which helps to inform decisions on how they might be improved.

Kett says cybersecurity is important too. After all, the last thing people want is for inappropriate material to make it onto the screens. A built-in security system has been created to stop that from happening with the web portal used by the totems hosted by Microsoft Azure. Kett says this is essentially Microsoft’s computer, not LB Foster’s.

“You have all of the security that Microsoft puts into all of their systems,” he says. “We benefit from all of that as well.”

Tue, 12 Jul 2022 02:17:00 -0500 en-GB text/html
Killexams : The Sophist Network

There is a feverish search, conducted in books, to find ways to place the Internet within the daily texture of lived experience. Some critics diagnose this condition in psychological terms: as a problem of addiction (to screens and feeds), a problem of overload (of information and content), a problem of fragmentation (of self, community, or a once cohesive social body), or a problem of loss (of authenticity, immediacy, or mental faculties). Others frame life online using the language of political economy: The pervasive capture of personal data by Big Tech monopolies annihilates previous standards of privacy, introduces pernicious mechanisms of surveillance, and may even constitute a whole new model of capital accumulation itself. Each contribution to this literature, however narrow its focus, constitutes an effort to conceptually map a supposedly novel kind of social universe; the very heterogeneity of the strategies testifies to that effort’s insuperable difficulties.

These two approaches, while not exhausting this space by any means, appear often enough to warrant special mention. This is especially true when faced with accounts in which they are mutually dependent: The Internet Is Not What You Think It Is: A History, a Philosophy, a Warning, by Justin E.H. Smith, is one recent attempt to synthesize both these routes. One might think—or hope, rather—that the author of a book boasting such a ham-fisted title would unify these two modes of analysis with bold assertions: locating a bridge from our private experience of the Internet to the impersonal macrostructures propelling society as a whole. Unfortunately, Smith’s core arguments—if they can even be called that—are never articulated as confidently as the title suggests. A professor of philosophy at the University of Paris, Smith has written several books spanning courses from the life sciences to early modern philosophy, and it is through this lens that he seeks to assess the riddle of the Internet. Armed with a bibliography full of Leibniz—whom he nominates as philosophical history’s representative of the longing for rational human governance through technology—as well as a grab bag of eclectic anecdotes (punctuated by trendy epigraphs and tweet-like truisms), Smith seeks to uncover the Internet’s origins in the natural world and in philosophical thought, with the aim of “figuring out what went wrong.”

But we are informed at the outset that the project will not match the challenge it targets, because the challenge is insufficiently identified to begin with. In the book’s introduction, Smith circumscribes his inquiry, stating explicitly (and myopically) that the Internet, for him, is Facebook and Twitter, as “they are what we mean when we speak of the internet.” This is a troublesome assumption indeed. There are innumerable other facets named or suggested in discussions of the Internet, and their effects are at least as consequential: e-commerce and its logistical requirements; digital transactions and data collection practices; cloud-computing server farms and their electricity needs; search algorithms and the ranking, ordering, and indexing of information; platform business arrangements including food delivery, rideshare, domestic labor, and consumer-to-consumer marketplaces—to say nothing of the gargantuan amount of human labor required to maintain, operate, and coordinate it all. If Smith’s assumption—that colloquially the term “Internet” is synonymous with social media—is truly correct, then given the title of the book, shouldn’t that very misnomer be the object of his critique?

By mystifying what deserves to be demystified, Smith affirms and reinforces a mere surface appearance of what the Internet encompasses, obscuring the manifold, inconspicuous, and labyrinthine ways it mediates contemporary life. Rather than reconciling two critical methods, his book flaccidly rehearses, in the affected air of its title, persistent problems in theorizing the Internet.

By way of self-justification for his expansive historical-philosophical survey, Smith first takes stock of the Internet’s damages, outlining our current “crisis moment of history”—which can, apparently, be illustrated entirely with reference to the uses and effects of social media. According to Smith’s narrative, 10 to 15 years ago, many of us (it is not clear exactly who) enthusiastically welcomed social media into our everyday lives, believing it to unequivocally herald “a new era of democracy and egalitarianism throughout the world.” That this utopian dream did not play out is substantiated by way of some fatuous moral hand-wringing, as Smith bemoans the elevation of a “disreputable internet troll” to the presidency of the United States as well as the cancel culture promoted by “online rage addicts.” These are, ostensibly, phenomena attributable solely to the online realm, with no seeming causal affinities with social and economic trends in the offline world. There is no society, only social media.

Though, Smith says, the long arc of technological promise—what he calls the “Leibnizian spirit of the internet”—predates Facebook’s “proof of concept” by centuries. Smith gives this arc precise birth and death dates: from 1678, the putative beginning of the Internet’s guiding ideal of rational universalism, grounded in Leibniz’s desire to outsource decision-making to technology, to 2011, when that ideal was decisively killed and buried. Within this interval, a long line of technological pessimism in Western philosophy is presumably unremarkable—that of Oswald Spengler, José Ortega y Gasset, Martin Heidegger, Lewis Mumford, and Jacques Ellul, or early Internet and computer-age critics like Neil Postman, Clifford Stoll, Kirkpatrick Sale, and Thomas Landauer, all of whom extensively questioned the ability of modern technology to enhance the well-being of humanity. While acknowledging this tradition, which would seem to poke holes in his sweeping periodization, Smith doubles down, insisting that only in 2011 did the dream die.

But how did the utopian Internet perish? For an explanation, Smith turns to what he refers to as a new “economic model” that unexplainably emerged in that year. Yet, in part because the word “capitalism” does not appear once in his book, he struggles to find the vocabulary necessary to investigate many of the very real and vital issues he implicitly, and maybe even unknowingly, invokes. Recalling a variety of recent arguments that user data has become the arch-commodity of the post-Fordist, postindustrial economy, such as those made by Shoshana Zuboff in her 2018 book The Age of Surveillance Capitalism, Smith states that “the main economy is now driven not by what we do, but by the information extracted from us, not by our labor in any established sense, but by our data.” Many rather damning criticisms of this claim have been made—those of Evgeny Morozov in The Baffler and Rob Lucas in the New Left Review are exemplaryand for readers familiar with such work, it might be tempting to simply put the book down here. Designating this select subset of social media the preeminent form of exploitation in our society trivializes the genuine operations of the firms—still capitalist, involved in making products, providing services, and employing workers—in question. This is a fraught subtext, and one to be explained and argued, rather than casually posited and assumed.

Zuboff defends her case by identifying a new extraction of “behavioral surplus” through user data, which in turn is mobilized by digital platforms in order to nudge economic activity in directions beneficial to them. For Smith, this new economic logic more accurately exhibits a new extraction of user attention: “namely, the extraction of attention from human subjects as a sort of natural resource.” This is one of the more parochial explanations of the economic model of social media giants provided in recent memory. For one thing, as Smith himself notes, these companies procure nearly all of their revenue through advertising. Product advertisements represent an expense to the companies that advertise; that is, the attention of users is procured at a cost to those companies, and thus the entire business model of Facebook is predicated on the ability of the rest of the economy to finance those costs. Further, a user’s attention to advertisements doesn’t correlate directly to purchases of the products in those advertisements; nor can the platforms that auction screen space on targeted users’ devices guarantee to their clients that it will, their vast user-data-collection procedures notwithstanding. (It is the same with, say, billboard, magazine, newspaper, radio, or television advertising, all pre-Internet practices that likewise cannot be said to run on attention in any meaningful sense.) Additionally, while attention may not be a scarce resource in the sense that other commodities are, the disposable income in a user’s pocket is. For that reason, bombarding a Facebook user with as many product advertisements as possible ceases to make sense economically to companies past a certain point. A final question lingers: What would Smith’s objection be to a Facebook (or Twitter, or Google) without advertising, one that charges subscription fees to users in exchange for services?

Nevertheless, Smith asserts that within this “global corporate resource-extraction effort” can be located the true “threat to human freedom” posed by the Internet. Here we get the first of many shoehorned detours through the history of philosophy, as the author indulges in a needlessly exhaustive summary of the ways in which attention is conceived as an essential human faculty—intimately related to the equally sacrosanct intellectual capabilities of memory, empathy, and mindfulness—in the work of Buddhaghosa, Descartes, Leibniz (of course), William James, several 19th-century German aesthetic theorists, and more. Basically, Smith’s message here is that the incessant pursuit of capturing user attention by Facebook, Twitter, and now Spotify—as they offer constant solicitations for users to scroll, click, like, comment, and share—encourages the cultivation of “fleeting” rather than “sustained” attention, which strikes him as a “moral failure” when considering the “other forms of care of ourselves that we might have pursued,” such as practicing a book. That Smith deploys this baroque historical-philosophical armature for the purpose of arriving at such an extraordinarily banal point makes the entire preceding discussion feel like a shaggy-dog story, as though we couldn’t have gleaned as much from the synopsis of the latest best-selling self-help book or from the copywriters at Headspace.

Moving on from philosophy, Smith turns his eye to ecology, providing extensive analogies between the Internet and various elements found in the study of natural science, including factoids, historical discoveries, and thought experiments, that demonstrate the ways that ecology itself might be said to be network-like—or, alternatively, that the Internet might be said to be ecological. Male moths, he says, can detect the pheromones emitted by female moths at surprising distances, just as sperm whales can register each other’s clicks from opposite ends of the earth. These are, for Smith, examples of organic, nonhuman telecommunication networks, and our acknowledgment of them situates the Internet as their human analog, thus problematizing the divide between nature and technology. Further, in the 19th century, Jules Allix claimed to have facilitated telegraphic communication between snails, an “invention” of the same ilk as Franz Mesmer’s earlier theory of animal magnetism. What this goes to show is that, in the latent form of fantasy, the conceptual infrastructure that comprises the Internet has existed for centuries, though it had “not yet been fully sucked out of the world itself and into the minds of individual people.”

It is wise not to make too much of statements like these. What they concretely tell you about today’s Internet—its complex, daily mediation of contemporary existence—is precisely nothing. First, Smith’s deployment of the vague image of the “network” has been stretched, like a rubber band, to the breaking point, evacuated of substantive meaning such that it applies to any cause-and-effect relation between two things or communication of any kind. That the network, and the supersession of substances by causal connections, has become, since the late 20th century, the go-to abstract descriptor for all kinds of natural, historical, and social phenomena across disciplinary fields is widely acknowledged (this is demonstrated magnificently in Luc Boltanski and Eve Chiapello’s The New Spirit of Capitalism); thus, Smith’s employment of this master metaphor as a specific figure for the Internet or even modern telecommunications feels tenuous at best. (I hasten to add that, as Geert Lovink, Marc Steinberg, and others have persuasively argued, the dominant logic of today’s Internet is arguably no longer characterized by the network but by the “platform,” a term liberally used by Smith but never critically examined.) Second, Smith’s allergy to straightforward materialist readings imbues the story with a sense of inevitability, viewing the Internet’s machinations as ontological or metaphysical instead of social and historical.

Shifting to a different register, the author presents a brief genealogy of computing, with particular consideration given to the automated loom developed by Joseph Marie Jacquard in the early 1800s. Devised for the weaving of fabric, the so-called Jacquard loom used a deck of punched cards to control its movements, with each card representing one row of the design, and the laced deck itself constituting a kind of rudimentary computer program for the production of repeated patterns of silk. In the 1830s, the English mathematician Charles Babbage began adapting Jacquard’s punched card system for his Analytical Engine—a calculating machine often called the world’s first general-purpose computer—and Ada Lovelace made much of the cards in her extensively annotated translation of an Italian article written on the engine, correctly predicting that it would have applications far beyond those intended by Babbage. This leads to a moderately incisive discussion of the importance of metaphor in philosophical and scientific discovery, especially the metaphor of the “social fabric,” which neatly ties Jacquard’s loom to today’s social networking sites. But when Smith states that to relate the loom and the engine “is to move between two registers of language that philosophy and science ordinarily seek to keep separate,” I am awed by his hubris in portraying what is a fairly standard history of computing as a novel insight.

The implications and consequences of this sometimes amusing, but largely incoherent, jumble of anecdotes are never drawn. None of the issues outlined in the book’s introduction and first chapter—the decay of the public sphere, the erosion of the mental faculty of attention, the economic model of social media, the death of the Leibnizian promise of prosthetic reason, “the chaos these technologies have unleashed”—are illuminated by this longue durée; the author’s stated goal of “figuring out what went wrong” remains unachieved. Rather, Smith skips ahead to what resembles a proposed solution, but which really amounts to little more than a mental wellness plan. In the conclusion, he drones on about the personal benefits he experiences from the use of Wikipedia, likening it to “a form of nocturnal voyaging through the imaginary landscapes of knowledge,” through which he is able to access “the full realization of the dream of the authors of the Encyclopédie.” Why Twitter, and not Wikipedia, became the archetype of social media is, to him, self-evident, as its generalized effects, sprung from forces beyond human control, have spread across the populace and its social institutions.

More might be illuminated by forgoing Smith’s one-to-one correlating of technology to social transformation. There is much lost in this framework, in which social media—grasped in terms of only its most surface, user-facing features—unilaterally impresses its modes of operation onto civilization as a whole, molding the latter in its likeness. (It is ironically incongruous with Smith’s since-unmentioned initial proposition that something profoundly changed in the year 2011.) To assume that a hippopotamus farting is no different from a network protocol—and that both are of the same inevitable linear progression—obscures everything about the Internet beneath the level of the superficially descriptive.

Smith’s approach has little to say regarding causal dynamics, namely the mechanisms by which capitalism, through its tectonic laws of motion, perpetually generates and then alleviates its own symptoms. He overlooks the historical conditions that preexisted the Internet’s generalization, conditions that made—and that continue to make—people need or desire these proprietary services on a large scale. These include, but are not limited to, the necessitation of labor-saving devices in the home by ever-shrinking leisure time; the abatement of relentless economic stressors with canned cultural junk like short-clip videos, games, and pornography; the compensation of arduous, unfulfilling work regimes with more immediate access to the boundless pleasures of consumerism; the erosion of public information provisions such as libraries, schools, and post offices, in addition to broadcasting, publishing, and print news; the alienation from community solidarities once fostered by churches, families, neighborhoods, and trade unions—of the Internet’s deeply embedded relationship to Cold War and post-9/11 politics, to the machinery of Capitol Hill, Wall Street, Madison Avenue, and Silicon Valley. Rather than viewing the Internet as an ecological event that, as if in its eschatological climax, deterministically enraptures human existence, it might prove more useful—though, admittedly, more difficult—to view each entity that the Internet comprises as a contingent, and difficult, solution to a problem posed by real social circumstances. To place the Internet, indeed, within the realm of late capitalism: That is to place the Internet, most holistically, within the realm of lived experience.

Sun, 31 Jul 2022 21:00:00 -0500 Michael Eby en-US text/html
Killexams : Rogers to credit customers for massive outage, CEO says, as service returns

Telecom believes system failure came after a maintenance update to core network

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Rogers Communications Inc. said on Saturday “networks and systems are close to fully operational” after a massive outage left thousands of customers without service for much of Friday, sending many scurrying to restaurants and libraries in search of working connections and highlighting the economy’s growing dependence on telecom infrastructure.

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Tony Staffieri, chief executive and president of Rogers, said in a statement Saturday afternoon that Rogers is continuing to monitor its network for problems and investigate the root cause of the issues.

“We now believe we’ve narrowed the cause to a network system failure following a maintenance update in our core network, which caused some of our routers to malfunction early Friday morning,” he said.

Staffieri apologized for the outage in an earlier open letter and said that Rogers would proactively credit all customers, with more information to be made available soon.

“We know going a full day without connectivity has real impacts on our customers, and all Canadians,” the CEO said in the letter.

“On behalf of all of us here at Rogers, Rogers for Business, Fido, Chatr and Cityfone, I want to sincerely apologize for this service interruption and the impact it is having on people from coast to coast to coast.”

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The disruption, which began early in the morning and affected users in several provinces but particularly in Ontario, not only knocked individual and business customers offline, but also caused problems for police, government agencies and the Interac payment network.

The Canadian interbank network said Interac Debit was unavailable online and at retail checkouts and that Interac e-Transfer services were also unavailable at most financial institutions, affecting the ability to send and receive payments.

As a result, retailers using Interac point-of-sale terminals were unable to accept credit or debit payments, leaving cash as the only option at some businesses.

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Earlier in the day, some police services, including Toronto’s, indicated people were having trouble calling 911 because of Rogers’ technical difficulties. Those reports apparently led some to use the emergency number to test their connections.

“While we are aware that Rogers network customers are experiencing a Canada-wide outage affecting cell and internet services, please do NOT test your phone by calling 9-1-1,” the London Police Service said on Twitter, warning that such a use could tie up their system for those in need of emergency assistance.

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Several social media users throughout the day posted photos of busy cafés and restaurants such as Starbucks, where customers had flocked to use free public Wi-Fi.

“Today we have let you down,” Rogers said in a statement online in the midst of the outages. “We know how much you rely on our networks.”

The company said its technical teams were working with its global technology partners to fix things.

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In a statement Friday, the federal minister of innovation, science and industry said the government has been in contact with Rogers and was continuing to monitor the situation.

“We expressed how important it is that this matter be resolved as soon as possible and for the company to provide prompt and clear communication directly to those impacted,” François-Philippe Champagne said.

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The outage comes at a sensitive time for Rogers, whose proposed $26-billion merger with Shaw Communications Inc. is being challenged by the Competition Bureau.

It also comes as Canadians have increasingly come to depend on telecom networks in the wake of the COVID-19 pandemic.

In May 2020, Rogers — which has about 10 million wireless subscribers and 2.25 million retail internet subscribers — told a House of Commons committee that home internet usage was up more than 50 per cent and voice call usage on its wireless network was up 40 per cent as a result of COVID-19 lockdowns. The pandemic also induced a sharp increase in e-commerce spending and digital payments, which rely on online networks.

Vass Bednar, a McMaster University professor who specializes in technology and public policy, said the scope of the outage was a sign of how dominant Canada’s leading telecom providers have become.

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“The outage is illuminating the general lack of competition in telecommunications in Canada,” Bednar told the Canadian Press.

She added that people should be compensated for the disruption.

Friday’s outage was the second significant outage in the past year and a half for Rogers. In April 2021, Rogers’ chief technology officer apologized after a countrywide outage left many of its customers unable to make calls, text or use network data.

Jorge Fernandes attributed the network problems to a software update “that affected a piece of equipment in the central part of our wireless network. That led to intermittent congestion and service impacts for many customers across the country.”

—With additional reporting by the Canadian Press


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Fri, 08 Jul 2022 05:05:00 -0500 en-CA text/html
Killexams : Like Brad Pitt, do you have trouble recognizing people? It may be prosopagnosia or 'face blindness'

NEWYou can now listen to Fox News articles!

Imagine not being able to recognize the faces of people you know, or people you should know if you've met them at least a few times. Imagine not even recognizing your own spouse in a photo — or yourself in the mirror.

This is a troubling reality for individuals who are diagnosed with prosopagnosia, a neurological disorder also known as face blindness.

Brad Pitt, 58, said in a recent interview with GQ that he thinks he has prosopagnosia — and the actor worries the disorder has led others to think he is "aloof, inaccessible [and] self-absorbed," since he cannot recognize people he knows. 


Pitt has not been officially diagnosed with the disorder, according to GQ.

Brad Pitt, shown here at the Oscars, recently said he worries that he might have face blindness, otherwise known as prosopagnosia.  (Getty Images)

Other prominent individuals who reportedly suffer from prosopagnosia include anthropologist Jane Goodall, actor Stephen Fry and Apple co-founder Steve Wozniak, according to Ingenium, a company in Canada that oversees science and technology museums.

Prosopagnosia is a neurological disorder characterized by the inability to recognize faces; it's also known as face blindness or facial agnosia, according to the National Institute of Neurological Disorders and Stroke.

"The best estimates suggest that one to two percent of the population has developmental prosopagnosia — so going with a low estimate, that would be about three million people in the U.S."

Fox New Digital reached out to Dr. Brad Duchaine, a professor of psychological and brain sciences at Dartmouth College in Hanover, N.H., for details about the disorder. Duchaine is a leading researcher in the study of prosopagnosia, as well as co-founder of, a research and information website dedicated to the disorder.

Duchaine said those with prosopagnosia have substantial difficulties recognizing faces in the absence of deficits of low-level vision or general cognition. 


"Face recognition depends on a network on interconnected brain areas in the occipital and temporal lobes," said Duchaine in an emailed message. "When this network doesn't work properly, people have problems with face processing."

He added, "The network can malfunction due to brain damage (acquired prosopagnosia), a failure to develop the network (developmental prosopagnosia) or degeneration."

A series of brain MRI scans are shown here. "Differences in face recognition ability in the typical population result primarily from genetic differences," said Dr. Brad Duchaine of Dartmouth College in New Hampshire.  (iStock)

Dr. Duchaine said that "the best estimates suggest that one to two percent of the population has developmental prosopagnosia — so going with a low estimate, that would be about three million people in the U.S."

Are people born with this condition — or does it develop over time?

"Differences in face recognition ability in the typical population result primarily from genetic differences," said Duchaine. 

"Developmental prosopagnosia (DP) often runs in families, so it is likely that genetic factors play a big role in the emergence of most cases of DP. However, we haven't identified any of the genes involved in face recognition yet," he added. 

"I expect that will change in the next 10 years."

He also said, "We don't have a good sense for how DP emerges during development, but many people recall problems early in life." 


So what must people know about the practical consequences of dealing with prosopagnosia, including in social situations?  

"People with prosopagnosia experience elevated anxiety due to the many problems the disorder creates for social interaction," said Duchaine.

He said that some people with prosopagnosia become more withdrawn. 

One face blindness sufferer explained what it's like to interact with others in an interview with "60 Minutes" in 2012.

"Who is that? I don't know — I have no idea!"

"I can be sitting down at lunch having a discussion about one of my projects, and the guy across the table gets up from lunch and says, ‘Gosh, that sounds really interesting — when you have that meeting, can you invite me? Thanks — see you!'" the prosopagnosia sufferer said.

He shrugged. "Who is that? I don't know — I have no idea!"

Duchaine also discussed how the frustrating disorder is diagnosed and treated.

"To categorize someone as prosopagnosic, the person must have difficulties in daily life," he said. 


He said formal testing involves two types of tests. "Tests of familiar face recognition require people to recognize either the faces of celebrities or faces from everyday life (e.g., friends, family, close acquaintances)," he said. 

"In tests of unfamiliar face recognition, participants study a set of faces at the start of the test — and then must recognize them later in the test," he said.


Duchaine also said that anyone wondering about testing themselves at home to see if they have the condition can learn more at

Deirdre Reilly is a senior editor, lifestyle, with Fox News Digital.

Wed, 06 Jul 2022 06:23:00 -0500 Fox News en text/html
Killexams : Am I eligible for COVID-19 antiviral medications? How do I get access to them? No result found, try new keyword!COVID-19 antiviral medications are now more widely available, but do enough eligible people know where and how to get them? Mon, 01 Aug 2022 09:36:00 -0500 en-au text/html Killexams : Millions hit by major network outage in Canada; banking, transport affected

Read this news in brief form

Canada residents faced problems with mobile services and internet connectivity on Friday due a huge network outage of a telecom giant, according to local media. The major outage of Rogers affected banking services, passport officers and the country's ArriveCAN app which is used for border control, drawing outrage from customers and adding to criticism over its industry dominance. Some callers could not even reach emergency services via 911 calls, Reuters reported citing police across Canada.

The company confirmed that the outages were affecting its wirelines and wireless networks. The reason behind the issue, however, is still unknown.

"We acknowledge the impact our outage is having on your life. We have every technical resource and partner fully deployed to solve the problem. As soon as we know the specific time the Networks will be fully operational, we will share that with you. Right now, we are focused on the solution," the telecom giant said in a statement published on Twitter.

"Some of our customers have raised the question of credits and of course we will be proactively crediting all customers and will share more information soon," the statement added.

The company said late Friday night that the network was beginning to recover after a 19-hour service outage.

In a separate statement on its website, company's president and CEO Tony Staffieri apologized for the outage, saying: "Today we let you down. We can and will do better."

Staffieri said that company is “working to fully understand the root cause of this outage” and assured to “make this right” for its customers by applying a “credit to all our customers impacted by the outage.”

A spokesperson for Public Safety Minister Marco Mendicino said Friday evening that the outage was not the result of a cyber attack, reported Reuters.

(With inputs from agencies)

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    China’s Hainan starts mass Covid testing, imposes more lockdowns

    China's southern island province of Hainan started mass Covid-19 testing on Sunday, locking down more parts of the province of over 10 million residents, as authorities scramble to contain multiple Omicron-driven outbreaks, including the worst in capital Sanya, often called “China's Hawaii”. The number of cases in the province, rapidly spreading across the island located on the South China Sea, has crossed the 1100-mark from August 1 until Sunday noon.

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    China to conduct 'regular' military drills east of Taiwan Strait median line

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Fri, 08 Jul 2022 21:23:00 -0500 en text/html
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