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Killexams : Pegasystems Certified guide - BingNews Search results Killexams : Pegasystems Certified guide - BingNews Killexams : ITIL Certification Guide: Overview and Career Paths

The Information Technology Infrastructure Library, better known as ITIL, is the pre-eminent framework for managing IT service delivery around the world. ITIL defines a service lifecycle model that prescribes specific processes and activities during the design, development, delivery, and support of IT services. For the purposes of this discussion, IT services are any IT activities that deliver business value to a company’s end users, customers and other internal or external stakeholders. Examples of IT services include centralized corporate email and corporate websites based on back-end IT processes, such as server and network administration. The current version of ITIL is known as ITIL V3.

By adopting the ITIL framework, companies ensure that their services are delivered according to a set of consistent, well-defined processes that incorporate best practices and processes, resulting in a predictable level of service for users. The benefits of ITIL include reduced cost of service development and deployment, improved customer satisfaction with service delivery, increased productivity from IT personnel, quality improvements, better management metrics of services and increased flexibility in adapting services to changing business requirements.

ITIL Certification program overview

In July 2013, Axelos took ownership of ITIL. It now maintains the ITIL framework and accredits training and examination institutes. Hundreds of ITIL Accredited Training Organizations (ATOs) are available to deliver training, and ITIL certification exams may be administered at the end of a training course or by an Examination Institute (EI), many of which work directly with the ATOs.

ITIL offers five different certification levels:

  • Foundation
  • Practitioner
  • Intermediate (Service Lifecycle and Service Capability categories)
  • Expert
  • Master

Be aware that ITIL uses a credit system for the Foundation through Expert levels, in which each certification earns a certain number of credits. Ultimately, a total of 22 credits is required to achieve ITIL Expert certification. (The ITIL Master has its own set of requirements, which you’ll read about shortly). The following graphic shows the structure of that certification scheme and its corresponding credits.

What is ITIL?

Before you read on for certification details, it’s important to understand how the ITIL IT service framework is structured and what it has to offer.

ITIL was first developed by the U.K. Government’s Central Computer and Telecommunications Agency (CCTA) in the 1980s as a set of standardized best practices for IT services used in government agencies. From that narrowly focused start, ITIL has been adopted, revised and expanded into a comprehensive framework for managing IT service delivery in companies and organizations of all sizes, across all industries and market sectors.

In fact, IT has become a mission-critical service delivery mechanism for companies that rely on complex computing resources to keep their businesses operating and generating revenue. ITIL allows companies to define and implement a documented, repeatable process that assists them in staying focused on the large and small details involved in rolling out new IT services and managing those services afterward.

The ITIL service lifecycle consists of five practice areas or phases, with supporting principles, policies and processes within each phase:

  • Service Strategy: This phase focuses on defining services as strategic assets, and then maintaining and implementing a coherent, deliberate strategy. Service strategy principles address business processes, corporate governance and compliance, policies, corporate culture and decision-making, and ensure that the business is geared for service improvement.
  • Service Design: This phase includes the assessment of business management processes (service level, availability, capacity, etc.) to design and develop new service offerings or Strengthen existing offerings.
  • Service Transition: This phase covers the transition from development to production operations, including testing and quality control.
  • Service Operation: This phase defines how to manage services once they’re in production use. It addresses service operation processes, such as event management, access management, incident response, the application lifecycle and helpdesk support.
  • Continuous Service Improvement: This phase defines new requirements for the preceding phases of ITIL based on operational feedback and service levels. It helps to ensure that policies and procedures are followed, that service level agreements are met and that operational lessons learned are incorporated into existing and future service refinements.

Don’t let the scope of ITIL scare you away from the overall value afforded by this comprehensive lifecycle for IT services. The ITIL framework gives companies the structure and discipline required to design, develop, deliver and manage new or improved services in a timely manner and, most importantly, on a budget. Before ITIL, a lack of service management discipline and expertise led many IT projects to suffer budget overruns, veer off course or fail outright due to scope-creep, mismanagement and a lack of repeatable results. ITIL solves these problems quite nicely. In fact, ITIL is widely regarded as the pre-eminent standard for IT service management frameworks.

ITIL Foundation certification

The ITIL Foundation certification covers the basics of ITIL and is where most newbies start the process of learning ITIL and becoming certified. The certification has no prerequisites, and anyone with an interest in the subject matter can sit for this exam. ITIL Foundation certification test prep can be accomplished via classroom or distance learning options, as well as via self-study. There is no requirement for you to complete a training course before you sit for the Foundations exam. The Foundation test consists of 40 multiple-choice questions that must be answered in 60 minutes with a grade of 65 percent, or 26 correct answers, required to pass the exam.

Although the certification covers all the five practice areas of the ITIL service lifecycle, including how the different lifecycle stages are linked to one another, an IT pro who completes the ITIL Foundation level will likely need to complete the Practitioner or Intermediate certification before being able to qualify for service management positions.

ITIL Practitioner

The ITIL Practitioner certification is the newest entry to the ITIL certification scheme. This test was offered for the first time in February 2016. As the name implies, the ITIL Practitioner certification is based on practical knowledge of ITIL processes and how those principles are implemented in the real world. An ITIL Practitioner can explain how to use the ITIL framework to support business objectives and focuses on organizational change management, communications, and measurement and metrics.

The ITIL Practitioner is considered the next step in the ITIL progression after achieving the ITIL Foundation (which is a prerequisite). It emphasizes the ability to adopt, adapt and apply ITIL concepts in an organization. Although the Practitioner certification is not required for upper-level ITIL credentials, achieving Practitioner certification provides three credits toward ITIL Expert certification. You can prepare for the Practitioner test through self-study, in-person classroom learning or online and distance learning options. The Practitioner test is 40 multiple-choice questions and requires a minimum score of 70 percent, or 28 correct answers,  to pass.

The ITIL Intermediate certification is module-based, each of which focuses on a different aspect of IT service management. Relevant modules are categorized as either Service Lifecycle or Service Capability.

The Service Lifecycle modules are:

  • Service Strategy (SS)
  • Service Design (SD)
  • Service Transition (ST)
  • Service Operation (SO)
  • Continual Service Improvement (CSI)

The Service Capability modules are:

  • Operational Support and Analysis (OSA)
  • Planning, Protection and Optimization (PPO)
  • Release, Control and Validation (RCV)
  • Service Offerings and Agreements (SOA)

To enable candidates to meet their own career goals, AXELOS lets you achieve qualification in one category or by choosing modules from both categories. AXELOS recommends that you have at least two years of IT service management experience. Note that you must complete your Intermediate test preparation by completing a training course offered by an accredited training organization (ATO), i.e., you cannot self-study then sit for the Intermediate exam.

ITIL Expert

The ITIL Expert is an advanced certification that encompasses the breadth and depth of ITIL processes and practices across all ITIL disciplines. ITIL Expert certification is a prerequisite for the ITIL Master certification.

To qualify for the ITIL Expert, you must obtain at least 17 credits from the Foundation, Practitioner and Intermediate modules, and pass the Managing Across the Lifecycle (MALC) exam, earning a total of 22 credits.

ITIL Master

The pinnacle ITIL Master certification demonstrates an ability to apply the ITIL framework in real-world situations. The ITIL Master encompasses all ITIL principles and processes covered in the Foundation through Expert certifications. An ITIL Master must demonstrate complete mastery of the ITIL framework by completing the following:

  • Achieve the ITIL Expert certification
  • Demonstrate at least five years of ITIL experience in a management or leadership role
  • Submit a proposal for a service improvement
  • Submit a work package that demonstrates your ability to apply ITIL principles to a real-world business case, including positive impacts to a business service
  • Successfully complete an interview with an ITIL assessment panel

The cost of the ITIL Master runs about $4,000, which you pay after an EI accepts your initial application. Given the expense of this certification and its stringent requirements, only serious candidates should pursue the ITIL Master. That said, earning this certification indicates you’ve reached the highest level of achievement in your field.

IT professionals who possess an ITIL certification have always been valued by large corporations who have adopted the ITIL framework as an internal IT standard. What is beginning to change is ITIL’s increasing proliferation. Many small- and medium-sized businesses also now recognize the value of employees with ITIL certifications under their collective belts.

As IT becomes more important, SMBs are realizing the biggest benefits of maintaining ITIL-trained personnel on staff. Though no company wants to see IT projects fail, larger companies can usually absorb the loss of productivity, time and money that accompanies a failed IT service project. SMBs may not have the financial luxury of allowing an important IT project to fail owing to poor management and lack of processes. Thus, the value of an ITIL certification may be greater for enlightened companies that cannot afford IT project failures.

The good news about ITIL certification is that it is a valuable skill for almost any IT professional, from system administrators to chief information officers (CIOs). Many large companies have dedicated ITIL coaches or mentors who help shepherd projects through the various steps of the ITIL framework. These ITIL gurus have a wide understanding of the IT landscape and can usually spot trouble with a service design document or implementation plan in a matter of minutes.

ITIL certification is also a valuable credential for IT project managers, who are in the IT service trenches every day. Most project managers are already familiar with the development lifecycle process, so the principles of ITIL come naturally to them. IT managers, architects and engineers might not ever become ITIL Masters, but even a basic knowledge of the ITIL framework can assist with understanding and supporting the ITIL process.

AXELOS provides a Career Paths chart that maps IT service management job roles with skill levels. This chart is handy for certification candidates interested in specific jobs who need to understand how they fit into the ITIL service lifecycle.

ITIL training

Each ITIL certification webpage provides links to relevant study guides and syllabi. Those pursuing the ITIL Foundation certification should read the three-part blog series on preparing for and taking the ITIL Foundation exam. Those who are thinking about pursuing the Intermediate certification should use the ITIL Intermediate Training Navigator to match desired job roles and skills with the appropriate modules.

Formal ITIL training is available in self-paced online courses, instructor-led distance learning and instructor-led classroom classes. The variety of ITIL training offered and the collection of certified companies offering ITIL training ensures that anyone who is interested in learning about ITIL or becoming ITIL certified has an option that fits their learning preferences.

Although non-accredited ITIL training is available, we strongly recommend that you only utilize an ITIL ATO when you pursue ITIL training. Find a complete list of such training providers on the Axelos ITIL website.


Axelos and the ITIL Development Group, made up of more than 2,000 ITIL stakeholders worldwide, began working on an update to ITIL V3 in late 2017. That work continued throughout 2018, and Axelos has announced upcoming changes to the ITIL certifications known as ITIL 4. ITIL 4 will provide sweeping changes to the ITIL certification program to better align with the growing complexity of modern IT. ITIL 4 also changes some of the certification program terms and titles to align with the new ITIL 4 program structure. Here is a look at the new ITIL 4 program overview:

You’ll recognize some familiar terms as well as some new nomenclature incorporated into the ITIL 4 certification scheme. The certification still starts with the ITIL Foundation, and ITIL Master is still the highest level of ITIL certification, but how you get from Foundation to Master now allows two distinct paths, allowing you to choose the certification knowledge areas that best fit your interests and career goals.

The new Foundation test is scheduled to be released in Q1 of 2019, with additional certification test updates scheduled to be released in the second half of 2019. You can find more details on how existing ITIL V3 certifications map to the new program structure here: ITIL 4 Program Updates.

Note: We will update this article as the new ITIL 4 test preparation courses and certification exams are released by Axelos so check back here often to learn more about ITIL 4.

Ed Tittel

Ed is a 30-year-plus veteran of the computing industry, who has worked as a programmer, a technical manager, a classroom instructor, a network consultant and a technical evangelist for companies that include Burroughs, Schlumberger, Novell, IBM/Tivoli and NetQoS. He has written for numerous publications, including Tom’s IT Pro, and is the author of more than 140 computing books on information security, web markup languages and development tools, and Windows operating systems.

Earl Follis

Earl is also a 30-year veteran of the computer industry, who worked in IT training, marketing, technical evangelism and market analysis in the areas of networking and systems technology and management. Ed and Earl met in the late 1980s when Ed hired Earl as a trainer at an Austin-area networking company that’s now part of HP. The two of them have written numerous books together on NetWare, Windows Server and other topics. Earl is also a regular writer for the computer trade press with many e-books, white papers and articles to his credit.

Wed, 12 Oct 2022 12:00:00 -0500 en text/html
Killexams : Pegasystems to Support Federal, Defense Agencies Through Newly Formed Unit; Doug Averill Quoted

Pegasystems (Nasdaq: PEGA) has formed a government-focused entity to help address compliance and product requirements in the U.S. federal civilian and defense sectors.

Pega Government has the Department of Justice as its initial sponsor and will develop and deliver all cleared work for agencies and support customers and their partners that are operating in sensitive government installations, the company said Wednesday.

As we continue to evolve our work with the United States government, we recognized the need to create a dedicated entity to support the distinct security needs for some of our clients,” said Doug Averill, vice president, global industry market leader, government at Pegasystems.

The newly formed business unit will support government programs and their missions with Pega Cloud for Government and other offerings.

Wed, 05 Oct 2022 12:00:00 -0500 en-US text/html
Killexams : Red Hat Certification Guide: Overview and Career Paths

Red Hat Inc. provides open source software solutions to more than 90% of the Fortune 500 companies, including internet service providers, airlines, healthcare companies and commercial banks. The company has been around for more than two decades and is well known for its Red Hat Enterprise Linux (RHEL) distribution. Red Hat provides a fully open technology stack, which you can alter to suit your needs – you’re not locked into the vendor’s vision of the software or stack components. Red Hat’s portfolio of products and services also include JBoss middleware, cross-platform virtualizationcloud computing (CloudForms and OpenStack) and much more.

Red Hat offers numerous professional certifications based on its software products, including operating systems, virtualization, storage and cloud-based solutions.

Red Hat certification program overview

The Red Hat certification program aims at system administrators, engineers, architects, enterprise developers, and application administrators, as well as cloud and virtualization administrators, who use RHEL in their IT infrastructures. The certification program aims to ensure that candidates are proficient in RHEL by requiring them to pass performance-based certification exams. Whereas many certification exams ask multiple choice or fill-in-the-blank questions about specific technologies, Red Hat requires you to perform and complete real-world tasks using Red Hat technologies to pass its exams.

Red Hat traditionally offered certification exams only upon completion of a training course. Now you can take a Red Hat test on your own schedule, outside of training, if you like. Each test session is performed on a secured system in a professionally proctored testing center. These centers are located in select cities throughout the United States, Europe and Asia.

Once you earn a Red Hat certification, you become a Red Hat Certified Professional. This gives you access to Red Hat Certification Central, which allows you to connect with potential employers, join the Red Hat community, create study groups and collaborate on projects. In addition, you can explore Red Hat’s training options and easily schedule individual test sessions. Discounts on recertification exams are offered there as well.

Red Hat Administrator, Engineer and Architect certifications

The largest group of Red Hat certifications is geared toward system administrators, engineers and architects. Some of the most popular and sought-after Red Hat certifications reside in this category, such as the Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE) and Red Hat Certified Architect (RHCA).

The RHCA is probably Red Hat’s most versatile credential. In 2018, Red Hat implemented several changes to the RHCA program. The most notable change is that Red Hat now offers two separate RHCA credentials: the Red Hat Certified Architect in Enterprise Applications and the Red Hat Certified Architect in Infrastructure. Over the past year, Red Hat has retired a great many of its credentials, as you can see from the long list of “Retired Certifications” on the company’s All Certifications page. Candidates who have previously passed certification exams that are now retired may still be able to apply those retired certifications to current certification tracks. Check the certification overview page for each certification to find more details.

RHCSA: Red Hat Certified System Administrator

The RHCSA certification is designed for experienced Red Hat administrators and is required by some organizations to meet U.S. Department of Defense Directive 8570. It’s also a prerequisite credential for the Red Hat Certified Engineer (RHCE).

Red Hat recommends three training classes to prepare for the RHCSA certification. The Windows admin classes are Red Hat System Administration I (RH124) and Red Hat System Administration II (RH134). Candidates may also take a Linux/UNIX admin class – RHCSA Rapid Track Course RH199 – to prepare for the RHCSA exam.

To obtain RHCSA certification, candidates must pass the 2.5 hour RHCSA test (EX200).

RHCE: Red Hat Certified Engineer

The RHCE certification is geared toward experienced senior system administrators and fulfills requirements of U.S. Department of Defense Directive 8570.

To obtain the RHCE certification, you must first become RHCSA certified. The recommended training for the RHCE certification is based on your skill level. Windows admins with minimal Linux experience should take the Red Hat System Administration I and II (RH124 and RH134) courses, along with the Red Hat System Administration III (RH254) course to prepare for the exam.

Linux or UNIX admins with one to three years of experience should take both the RHCSA Rapid Track Course (RH199) and the Red Hat System Administration III (RH254) courses to prepare for the exam. RHCEs looking to recertify, or candidates who’d like the opportunity to engage in a lab-based review before taking the RHCE exam, should take the RHCE Certification lab (RH299). The certification lab is a four-day, instructor-led opportunity to work through all of the labs from the Red Hat System Administration I, II and III courses, along with the Rapid Track course.

To complete the RHCE certification, you must pass the 3.5-hour RHCE test (EX300), which is currently based on Red Hat Enterprise Linux 7.

RHCA: Red Hat Certified Architect

The RHCA certification is the pinnacle cert in the Red Hat Certification program. Red Hat has changed the RHCA program to be more flexible that previous incarnations of the program, depending on the candidate’s particular areas of interest and expertise. Currently, Red Hat offers two RHCA credentials:

  • RHCA in Infrastructure for Red Hat Certified Engineers (RHCE); and
  • RHCA in Enterprise Applications for Red Hat Certified Enterprise Microservices Developer (RHCEMD) or Red Hat Certified JBoss Developers (RHCJD)

Red Hat recommends certain specific certification combinations to achieve the RHCA in Infrastructure or RHCA in Enterprise Applications. Candidates are free to follow the recommended path or select their own certifications based on their professional interests and requirements.

The RHCA in Enterprise Applications has three recommended certifications combinations: application acceleration, and integration; application automation; or DevOps, containers, and OpenShift. While not required, Red Hat recommends that all candidates obtain the Red Hat Certified Specialist in OpenShift Application Development and Red Hat Certified Specialist in Enterprise Application Server Administrations.

There are four recommended certification combinations for the RHCA in Infrastructure: open hybrid cloud; DevOps, containers, and OpenShift; Red Hat OpenStack Platform; and Linux mastery.

RHCA Exams

Certification No. of Req’d Certifications Qualifying Certifcations List
RHCA in Infrastructure 5 Complete five certifications  from the following (listed by recommended combinations):

Open Hybrid Cloud

  • Red Hat Certified Specialist in Hybrid Cloud Management
  • Red Hat Certified Specialist in Gluster Storage Administration
  • Red Hat Certified Specialist in Virtualization
  • Red Hat Certified Specialist in OpenShift Administration
  • Red Hat Certified System Administrator in Red Hat OpenStack
  • Red Hat certified Specialist in Deployment and Systems Management

DevOps, Containers and OpenShift

Red Hat OpenStack Platform

Linux Mastery

  • Red Hat Certified Specialist in Linux Diagnostics and Troubleshooting
  • Red Hat Certified Specialist in Linux Performance Tuning
  • Red Hat Certified Specialist in Server Security and Hardening
  • Red Hat Certified Specialist in Identity Management
  • Red Hat Certified Specialist in High Availability Clustering
  • Red Hat Certified Specialist in Deployment and Systems Management
RHCA in Enterprise Applications 5 Complete five certifications exams from the following (listed by certification combinations): 

Recommended certifications regardless of certification combination:

  • Red Hat Certified Specialist in OpenShift Application Development
  • Red Hat Certified Specialist in Enterprise Application Server Administration

Application, Acceleration and Integration

  • Red Hat Certified Specialist in Fast-Cache Application Development
  • Red Hat Certified Specialist in Camel Development
  • Red Hat Certified Specialist in Data Virtualization
  • Red Hat Certified Specialist in Messaging Administration

Application Automation

  • Red Hat Certified Specialist in Business Process Design
  • Red Hat Certified Specialist in Business Rules

DevOps, Containers and OpenShift

  • Red Hat Certified Specialist in Ansible Automation
  • Red Hat Certified Specialist in Configuration Management

The number of recommended training courses varies for each RHCA concentration (RHCS means “Red Hat Certified Specialist” in the preceding table). At present only candidates who’ve already taken the retired exams in the DevOps category can earn RHCA: DevOps (hopefully, Red Hat will rectify this situation, or retire the credential). There is also some overlap in training course recommendations as shown in the table below.

Red Hat Cloud and Virtualization Administrator certifications

Formerly, Red Hat offered certifications geared toward IT professionals familiar with Red Hat virtualization and cloud technologies. In addition to the RHCA: Cloud (mentioned previously in this article), one could find the Red Hat Certified Virtualization Administrator, Red Hat Certified System Administrator in Red Hat OpenStack and the Red Hat Certified Engineer in Red Hat OpenStack. Today, that last item – namely, RHCE in Red Hat OpenStack – is the only remaining member of this category still available.

The Red Hat Certified Engineer in Red Hat OpenStack focuses on IT professionals who possess the skills necessary to install, deploy, and work with Red Hat Ceph Storage, including creation of block devices for Ceph and integration of services with Ceph Storage devices. In addition, Certified Engineers in Red Hat OpenStack can create and manage devices for virtual networks and use the OpenStack Neutron Service. Candidates must possess the Red Hat Certified System Administrator (RHCSA) in Red Hat OpenStack Platform 8 to qualify for the credential. In addition to the RHCSA test (EX210), candidates must also pass Red Hat Certified System Engineer in Red Hat OpenStack (EX310), a three-hour performance-based exam. Red Hat recommends that candidates take the Red Hat OpenStack System Administration Red Hat OpenStack Administration I (CL 110), II (CL210) and III (CL310) courses to prepare.

With the majority of Fortune 500 companies currently using Red Hat open source solutions, the value of IT professionals well-versed in Red Hat Linux technologies has long been recognized. Trained Red Hat professionals are a key ingredient to the successful creation and maintenance of Red Hat solutions that deliver enduring value.

Regardless of the type of Red Hat technology deployed, there is a consistent, established ongoing requirement for IT professionals qualified to serve as administrators, system engineers and architects.

System administrators are the foundation of deploying Red Hat Linux solutions. As operating system experts, system administrators possess an in-depth knowledge of essential Linux tools, as well as file systems and storage. Typical responsibilities include creating, configuring, deploying, and maintaining Linux systems along with performing software updates and maintaining system security.

Red Hat Linux system engineers are the next logical next step in the career ladder for Red Hat professionals. Not only do system engineers possess the same skills as administrators, but they are masters at setting runtime parameters and automating system maintenance through shell scripting. Linux system engineers are also experts at configuring system and remote logging, static routes (including packet filter and translation of network addresses), Internet Small Computer System Interface (iSCSI) initiators, and network services such as File Transfer Protocol (FTP), Simple Mail Transfer Protocol (SMTP), Network Time Protocol (NTP), secure shell (SSH), and more.

If system administrators are the foundation of deploying Red Hat solutions, architects are the authors and finishers when it comes to implementing, deploying, and maintaining Red Hat solutions. Architects define Red Hat Linux programs and are involved in all phases of Red Hat design projects – creation, development and testing of proposed solutions, integration with existing systems, defining the overall solution architecture, and providing support as the solution moves into production. As subject matter experts, Red Hat Linux architects formulate and deliver RHEL technology recommendations, create required documentation, and provide installation guidance and assistance.

Red Hat training and resources

Red Hat offers an extensive training program: in-classroom, online, virtual, remote classroom, onsite team and online learning lab formats are available. Most courses are three to five days in length, depending on delivery format. A remarkably helpful resource is the Red Hat Training Resource Center, which contains links to online tools, references, student guides, a skills assessment and more.

Red Hat now offers the Red Hat Learning Subscription, which gives certification candidates access to a multitude of online, on-demand classes and test prep videos for an annual subscription fee that varies depending on the specific certification you seek. In addition, Red Hat offers multiple ways for you or your company to save on certification and training costs. Browse the Red Hat Ways to Save page for training bundles and success packs.

You can also find lots of third-party study guidebooks to prepare for certification exams. Just search for “Red Hat Certification” on Amazon and be prepared for a lot of results.

Tue, 11 Oct 2022 12:00:00 -0500 en text/html
Killexams : Pega Introduces Pega Customer Data Connectors

Pegasystems today released Pega Customer Data Connectors that enable clients to connect their customer data platforms (CDPs) and other signal providers to Pega Customer Decision Hub so they can stream signals from high-value platforms like Adobe, Celebrus, and ZineOne, and activate customer insights in real time with artificial intelligence-powered decisioning.

These connectors allow organizations to feed data sources, such as streams of raw event data or curated behavioral signals, to Pega's real-time AI, then optimize customer interactions using next-best-action decisioning.

These out of the box Pega Customer Data Connectors enable clients to activate well-curated data from many of the world's most popular platforms.

The Adobe Experience Platform connector streams real-time segment membership data directly to Pega Customer Decision Hub, where it can be used to power machine learning models, define engagement policies, and power omnichannel next-best-action decisions.

By connecting ZineOne's in-session propensity-to-purchase scores with Pega's next-best-action decisioning, companies can better target consumers who are likely to buy, flag on-the-fence customers for re-targeting, and trigger specific journeys actions.

By integrating the CDP's real-time data capture, identity management, and signal curation capabilities, Celebrus helps companies capture first-party data without tagging and convert that raw data into high-value intent signals. It then feeds those insights to Pega, which uses its propensity modeling to identify and trigger relevant messages and increase response rates.

"Every day, companies leave a goldmine of insight on the table because their vendors lack the decisioning capabilities required to operationalize intent, impacting the customer experience," said Matt Nolan, senior director of product marketing at Pega, in a statement. "At the same time, it's unrealistic to expect brands to replace the customer data solutions they've already invested in. That's why Pega is launching Pega Customer Data Connectors: to help clients activate data at its fullest potential, with the freedom to use their CDP of choice. They can feed in whatever event streams or curated signals make sense for their businesses and Pega's AI will help put it to work and use the insights to build much deeper, more valuable customer relationships."

Tue, 20 Sep 2022 05:57:00 -0500 text/html
Killexams : Why Pegasystems Stock Fell This Week No result found, try new keyword!The tech-heavy Nasdaq index, which is Pegasystems' trading home, dove 6% through Thursday. Pega's decline doesn't seem as bad in that context, especially considering that most of its peers also ... Fri, 23 Sep 2022 01:11:00 -0500 text/html Killexams : Pegasystems unveils new federal unit

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Thu, 06 Oct 2022 04:44:00 -0500 en text/html
Killexams : Pega to Announce Financial Results for the Third Quarter of 2022 via Conference Call and Webcast

CAMBRIDGE, Mass., Oct. 12, 2022 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform that builds agility into the world's leading organizations, today announced that it will report financial results for the third quarter of 2022 on Wednesday, October 26, 2022, after market close.

The corporate logo for Pega (PRNewsfoto/Pegasystems Inc.)

A conference call and audio-only webcast will be conducted at 5:00 p.m. EDT on Wednesday, October 26, 2022. Members of the public and investors are invited to join the call and participate in the question and answer session by dialing 1-888-256-1007 (domestic), 1-323-701-0225 (international), or via webcast ( by logging onto at least five minutes prior to the event's broadcast and clicking on the webcast icon in the Investors section.

A replay of the call will also be available on by clicking the Earnings Calls link in the Investors section.

About Pegasystems
Pega provides a powerful low-code platform that builds agility into the world's leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we've built our scalable and flexible architecture to help enterprises meet today's customer demands while continuously transforming for tomorrow. For more information on Pegasystems (NASDAQ: PEGA), visit

Press Contact:
Lisa Pintchman                   
VP, Corporate Communications  
Twitter: @pega 

Investor Contact:             
Peter Welburn         
VP, Corporate Development & Investor Relations

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SOURCE Pegasystems Inc.

Wed, 12 Oct 2022 08:11:00 -0500 en text/html
Killexams : A Pro's Complete Guide To Each Recreational Scuba Diving Certification © Provided by TheTravel

Quick Links

  • PADI Advanced Open Water Diver

Scuba diving opens up the magic of the underwater world to humans. The freedom people feel while breathing underwater, being in the presence of the planet's most beautiful and bizarre creatures of all sizes in the midst of an alien world beneath the waves, is an experience incomparable to any other. Once considered a sport only for the rich, scuba diving is now more accessible, affordable, and safer than ever, with millions of people all around the globe enjoying the hobby, be it regularly or occasionally on vacation.

From kaleidoscopic reefs and coral-coated sea walls heaving with colorful fish, turtles, and sharks to eerie shipwrecks, caves, and current-swept subaquatic mountains attracting manta rays, schools of hammerheads, and gigantic whale sharks, the oceans know no bounds in terms of marine life.

Don't forget about freshwater antics, either; many divers also explore the wonders within inland and subterranean lakes, which house their own unique aquatic specimens for observation. It truly doesn't matter; whether diving out in the open ocean, enjoying encounters with dolphins, whales, and the likes, taking in rainbow-hued reefs, discovering the crystal-clear waters in the icy arctic, or submersing oneself in a lake, scuba diving is one of life's most serene pastimes and bucket list items — but underwater explorers must get the right dive certifications first before they can venture into the extraterrestrial dimension below the water's surface.

Related: These Are The World's Best Dive Sites For Scuba Diving With Sharks

As any experienced or aspiring diver might be aware, there are so many dive programs and certifications available, which can make research into getting certified a little complicated. However, this guide to each scuba diving course and certification has been written by a dive instructor, covering every angle so that hopeful divers can understand each one in the correct order.

While every dive course mentioned in this guide is based on the programs designed and offered by the most popular dive agency, PADI, most agencies — such as SSI, SDI, NAUI, RAID, and others — follow a similar flow of courses, each with similar names, curriculums, and course requirements, bar a few differences.

In ascending order and each being a prerequisite to the next, here's a comprehensive catalog and overview of every dive course at the recreational level before entering into the higher zone of professional dive training.

PADI Scuba Diver Course

Scuba Diver Course Prerequisites:

  • Over ten years old
  • Ability to swim and be comfortable in the water
  • Be medically fit for scuba diving (some countries may legally require a medical certificate from a physician)

First, the Open Water certification (mentioned next) is the ideal place to begin one's journey as a diver, as it's considered the initial level of certification required to dive without the presence of certified diving professional. However, the Scuba Diver certification is the stage before the Open Water Diver cert and is technically the first step on the diver ladder.

The Scuba Diver certification is often a useful option for those who wish to become a diver but are short on time since the full Open Water program takes at least a couple of days longer to complete. Generally, not all dive centers, instructors, and operators offer the Scuba Diver program, so it's wise to check before booking a vacation somewhere to undertake this novice level. However, don't panic; most do offer it, and it's a great choice for those interested in diving but who aren't sure how confident they will be in the water.

After signing up for the Scuba Diver course, participants spend two or three days undertaking its requirements. Students must complete three out of the five theory sections (videos, knowledge development sections, and quizzes), three of the five confined water dives, and only two of the four open water dives that make up the full Open Water Diver program.

Hence, the Scuba Diver cert is considered 'half' of the Open Water Diver cert, generally speaking, as it requires students to complete approximately half of the theory, confined water dives, and open water dives. Think of the Scuba Diver course as an intermediate step toward the Open Water Diver certification, the latter of which can be pursued and earned by completing another day or two to finish the full program.

Related: Underwater Experiences That Must Been Seen To Be Believed, And Not All Require Scuba Gear

The theory section of the course covers the basics of scuba diving skills and safety, which are then put into practice during the confined water portion of the program. Also, while many people complete the theory part of the course in person with their instructor, a lot prefer to do this part in advance online via PADI's e-learning. Opting for e-learning allows students to undertake all theory in their own time before starting the practical sections of the program, which they then take with the instructor. It's usually a more convenient option for those who don't want to spend any of their vacation studying books, taking quizzes and exams, and watching dive theory videos in a classroom.

After the appropriate theory modules are finished, the confined water classes are usually conducted in a swimming pool, although they can be taught in a shallow, calm area of the ocean or a lake — so long as the conditions are 'swimming pool-like.' In the confined water lessons, the instructor has the student(s) complete a series of mandatory skills — both in and out of the water — until the student has learned and demonstrated each skill to the instructor's satisfaction.

Once the confined water skills have been mastered, the best part of the program takes place: the open water modules! This part is undeniably the most fun — for both student and instructor — and is when students put the diving skills they learned in theory and confined water sections to the test out in the open water. Either in the ocean or a lake, students take to the open water with their instructor and must fulfill the same skills.

During the two open water dives, students will complete several skills on each plunge, but the skills part of the dives don't usually take that long, which leaves plenty of time to enjoy the underwater world as they explore the dive site alongside the instructor. Plus, unlike the full Open Water Diver course, there's no final exam. As long as students complete all knowledge reviews and quizzes, confined water skills, and open water dives to the instructor's satisfaction, they will receive the Scuba Diver certification.

Scuba Diver Course Overview:

  • Three theory sessions (knowledge reviews and quizzes)
  • Three confined water sessions
  • Two open water dives
  • Total time: two to three days

The Scuba Diver certification permits holders to:

  • Dive to a maximum depth of 12 meters (40 feet)
  • Only dive under the direct supervision of an instructor (if Scuba Diver-certified divers wish to dive without an instructor, they need to upgrade to the Open Water Diver certification, which, as explained above, requires two further theory sections, confined water dives and open water dives)

Related: These Are The Best Places In The World To Dive With Manta Rays

The Scuba Diver course is ideal for those who:

  • Don’t have the necessary time to complete the whole Open Water course
  • Can’t finish the full Open Water program
  • Only wish to dive with a dive professional (a PADI Instructor, for example) instead of with a dive buddy or another diver who is not a dive professional.

If students wish to upgrade to the Open Water certification, they can do so at any time in the future, whether they decide to extend their vacation to complete the necessary extra sections of the course or sign up to do these sections at a later date. The instructor can refer students to another dive center or instructor if they decide to upgrade to the Open Water Diver certification with a different dive center/instructor.

Note: When a certified Scuba Diver wishes to upgrade to the Open Water Diver certification, they must (with an instructor):

  • Complete two more theory sections (two additional knowledge development modules and a quiz
  • Complete a final exam.
  • Complete the remaining two out of five confined water skill sessions (in a pool or a body of water with pool-like conditions)
  • Complete a surface swim
  • Complete the remaining two out of four open water dives (in the ocean or in a suitable lake that meets the course requirements)

Related: Why Bonaire Island Is A Top Scuba Diving Destination

PADI Open Water Diver

Open Water Diver Course Prerequisites:

  • Ability to swim and be comfortable in the water
  • Be medically fit for diving (again, some countries require a medical certificate from a physician)
  • Be able to float or tread water without aids for 10 minutes (instructors will ask students to perform this task under their supervision)
  • Swim 200 meters/yards without aids or swim 300 meters/yards with a mask, fins, and a snorkel (instructors will also ask students to perform this task — but students can choose which option they prefer)

The Open Water Diver course is where it really begins; it's the first autonomous diving certification and teaches participants how to be a great, safe diver without necessarily being under the wing of a dive professional (although diving with a certified buddy is always mandatory, no matter what certification a diver holds). It's the most popular beginner diver program and is highly recommended for newbies because it teaches them even more valuable skills and allows a greater level of diver freedom.

As discussed, the Open Water Diver certification is the next level up from the Scuba Diver course, and any participant who already has the Scuba Diver cert only needs to fill the above-mentioned checklist for upgrading to the Open Water certification. However, the Scuba Diver qualification isn't a prerequisite, so absolute beginners can still sign up for the Open Water Diver course. So long as participants meet the prerequisite criteria bullet-pointed above, they can take the Open Water Diver course.

The Open Water Diver course consists of the same sections as the Scuba Diver course, except it has two more theory sections involving videos, knowledge development assessments, and a quiz, two extra confined water sections, two more open water dives, and a final exam.

Related: A Study Has Revealed The World's Best Snorkeling Destinations

Open Water Diver Course Overview:

For students starting the Open Water course from scratch, the program overview looks like this:

  • Five theory sections (videos, knowledge development assessments, and quizzes)
  • Five confined water sessions
  • Four open water dives
  • 10-minute float/treading water
  • 200-meter swim/300-meter swim with mask, snorkel, and fins
  • Final exam
  • Total time: three to four days

Open Water Diver Certification Information:

Upon completion of the Open Water Diver course, students receive the Open Water Diver certification, which certifies divers to:

  • Dive to a maximum depth of 18 meters (60 feet)
  • Dive with a certified dive buddy or another certified diver (who also holds a minimum of an Open Water Diver certification)

Any young divers certified between the ages of 10 to 14 receive a Junior Open Diver certification, not the 'full' Open Water Diver cert. The Junior Open Water Diver carries the same weight, but there are some important differences. Junior divers between 10 and 11 may only dive with a dive professional, a certified parent, or a certified guardian — and only to a maximum depth of 12 meters (40 feet). Junior divers aged between 12 and 14 are permitted to dive to 12 meters (40 feet) only when accompanied by a certified adult diver over 18. Once Junior Open Water Divers turn 15, they are automatically upgraded to the standard Open Water Diver certification without any further applications necessary.

PADI Advanced Open Water Diver

Advanced Open Water Diver Course Prerequisites:

  • Have the Open Water Diver or Junior Open Water Diver certification (or another qualifying certification from another dive agency, for example)
  • Be at least 12 years old
  • Be medically fit to dive

The name of this program can be quite deceiving; divers don't need to be 'advanced' to undertake the Advanced Open Water Diver course; rather, it advances their existing skills and builds upon the Open Water Diver certification by exploring the underwater world. Divers who are at least 12 years old and have the Open Water Diver certification can opt for this course, which is considered the second level on the diving path. What participants might enjoy about this program, in particular, is the fact there are no 'fixed' classroom theory sessions per se; everything is all about getting in the water and discovering its adventures.

Students receive the Advanced Open Water Diver course book, which they can study at their leisure before completing the diver quizzes, which the instructor will check, but that's about all there is to the 'theory' side of the course. Handily, there's no final test necessary to pass this program, either.

During the Advanced Diver course, students log a total of five 'specialty' dives with their instructor. Specialty dives are unlike ordinary dives; in essence, they're much like 'themed' dives, in which students explore certain environments and complete skills appropriate to that particular specialty dive. Two of the dive specialty dives are mandatory — the 'deep' dive and the 'navigation' dive.

The deep dive involves exploring depths (up to 30 meters max) and equips students to handle the unique physiological effects of deep diving. On the other hand, the navigation dive equips divers with the know-how to find their way above and below the surface using an underwater compass, visual landmarks, kick cycles, and time.

The other three specialty dives are up to the student, and they can choose from several useful (and amazing) situations to experience, so long as the location permits. The following specialty dives are usually the most widely available and most popular:

  • Deep
  • Night
  • Peak Performance Buoyancy
  • Digital Underwater Photography
  • Boat
  • Fish Identification
  • Underwater Naturalist
  • Search & Recovery

Plenty more specialty dive types also exist, although they are often less available due to a lack of equipment or suitable dive sites near any given dive center's vicinity that allow these dives to be carried out:

  • Cavern
  • Wreck
  • Altitude
  • Ice
  • Dry Suit
  • Enriched Air
  • Sidemount
  • Adaptive Support
  • Dive Against Debris
  • Full Face Mask
  • Shark Conservation

Advanced Open Water Diver Course Overview:

  • Five open water dives: (a deep dive below 18 meters/60 feet, a navigation dive, and three specialty dives of the student's choice)
  • Total time required: two to three days

Advanced Open Water Diver Certification Information:

After completing the Advanced Open Water Diver course, students earn the Advanced Open Water Diver certification, permitting them to:

  • Dive to a maximum depth of 30 meters (100 feet)

Related: These Are Some Of The World's Best Scuba Diving Destinations

PADI Rescue Diver

Rescue Diver Course Prerequisites:

  • Have the Advanced Open Water Diver or Junior Advanced Open Water Diver certification
  • Emergency First Response (EFR) Primary and Secondary Care training (or qualifying training) within 24 months
  • Be 12 years of age or older
  • Be medically fit to dive

For most dive instructors, the Rescue Diver course is one of the most fun and enriching scuba courses to teach. Rescue Divers are much like the emergency services of the aquatic world, equipped with the in-depth know-how to solve myriads of problems and respond to dive-related emergencies both on land, on the surface, and underwater. Out of all the dive programs, this one is often branded the most physically and mentally challenging; however, it's the most rewarding, shifting the focus from oneself to other divers.

The purpose of the Rescue Diver course is to teach divers to prevent, manage, and solve all kinds of problems that may occur when scuba diving — not just for themselves but also for other divers. It also equips divers with the knowledge to identify small, potential problems before they become big ones. As such, there's a lot to learn in this program before earning the esteemed Rescue Diver certification, but don't panic; it can be completed in around four to seven days — though those days will be plush with work and plenty of taxing tasks.

First, course participants must be at least 12 years old and have earned their Advanced Open Water qualification. In addition, they also need to have completed a CPR and First Aid training program within the last 24 months (there are exceptions for qualified medical professionals, such as doctors and nurses, for instance). If students don't have the required CPR and First Aid training, they can undertake it alongside the Rescue Diver course, which is a ton of fun and teaches them a wide array of highly valuable skills, but it does mean even more work is added to an already-heavy course. Among divers, the most popular CPR and First Aid training course is Emergency First Response (EFR), and most dive instructors are Emergency First Response instructors themselves, enabling them to teach the program to aspiring Rescue Divers.

Related: Can You Dive Dean's Blue Hole? Not Without Knowing This

For students without the EFR Primary and Secondary Care certification completed within the last 24 months, they will complete this program before starting the Rescue Diver course. In the EFR course, students learn about CPR, health and safety, identification of hazards, how to respond to various emergency scenarios, how to operate an AED, how to identify scuba diving-related illnesses, and how to administer emergency oxygen to a diver. The EFR portion takes around two days, after which the Rescue Diver course begins.

Throughout the dry land part of the Rescue Diver course, participants study the Rescue Diver textbook and complete quizzes before starting their in-water skills practice, which has them demonstrate what they learned in the classroom in a variety of rescue scenarios in and around the water. Much of the course consists of role-playing rescue scenarios under the guidance and supervision of the instructor, covering aspects and essential in-water and out-of-water skills, including the causes of dive emergencies, recognizing and responding to various types of diver distress, identifying and rectifying equipment issues, effectuating missing diver procedures, undertaking first aid and injury treatment, accident management, and quick problem-solving.

Overall, ten water rescue exercises form the structure of the Rescue Diver course. They include drills such as:

  • Assisting tired and panicked divers
  • Self-rescue (relieving cramps, handling equipment malfunctions, etc.)
  • Responding to distressed divers — both from the shore, on the surface, and underwater (practicing scenarios with unresponsive divers underwater and on the surface, for example)
  • Searching for a missing diver while following proper procedures
  • Administering emergency oxygen
  • Giving in-water rescue breaths while undergoing equipment removal and towing an unresponsive diver to shore or a boat (this is an intense but highly rewarding exercise!)
  • Assisting and pulling victims out of the water
  • A full start-to-finish rescue of an unresponsive diver at the surface and underwater, which is normally left until the very end of the course for students to complete (after much practice, of course)

Dive instructors and their assistants will simulate and guide Rescue Diver students through these rescue scenarios — and usually without any warning (during dinner or when relaxing on the beach or at the bar are common times instructors like to instigate a surprise role-playing emergency situation for students who take the course while on vacation!) This means students must be ready at all times to put their theoretical and practical training into practice and respond quickly and appropriately as if the incident was occurring in real life.

Rescue Diver Course Overview:

  • Complete Emergency First Response Primary and Secondary Care (if students haven't taken this certification already within the prior 24 months)
  • Complete rescue theory and quizzes
  • Complete all ten confined water rescue scenarios
  • Complete all rescue skills in open water (number of dives depends on the student and how fast they progress)
  • Total time: four to seven days

Related: What’s At The Bottom Of Dean's Blue Hole? & More Answers

PADI Master Scuba Diver

Master Scuba Diver Prerequisites:

  • Have the Rescue Diver certification
  • Be 12 years old or over
  • Have logged a minimum of 50 dives
  • Have at least five Specialty Diver certifications
  • Be medically fit to dive

The Master Scuba Diver certification doesn't have a respective course; it's earned by fulfilling a checklist synonymous with advanced and experienced recreational scuba divers. The Master Scuba Diver status is the final title of the recreational scuba realm, after which comes the ranks of the dive pros (starting with the Divemaster cert below).

Less than 2% of divers ever achieve this high rating, which is acquired through hard work, ample time spent underwater (50 dives at least), and additional specialty training. This 'specialty training' entails any of the multiple Specialty Diver courses available, which are like shorter 'mini-programs' that teach specific knowledge and skills and certify divers in a certain area of expertise.

Although there are many more, some of the most popular Specialty Diver courses are:

  • Deep Diver — certifies divers to a max depth of 40 meters (the absolute limit of recreational scuba diving standards)
  • Enriched Air Diver — certifies divers to dive on enriched air nitrox (a blend of air with a higher oxygen percentage, enabling longer dives)
  • Underwater Navigation — expands on previously learned underwater navigation techniques
  • Night Diver — teaches divers proper night diving strategy
  • Drift Diver — diving in currents
  • Wreck Diver — teaches divers to properly and safely navigate, penetrate, and explore underwater wrecks.
  • Digital Underwater Photographer — teaches basic underwater photography skills and underwater camera use, care, and prep.
  • Sidemount Diver -— teaches students how to dive with a side-mount setup (two tanks on either side instead of one on the back)
  • Dry Suit Diver — teaches divers how to dive using a dry suit
  • Search and Recovery — teaches divers how to search for and recover lost items (or divers) underwater using proper techniques

Those who've risen through the diving ranks, having logged at least 50 dives and achieved their Open Water, Advanced Open Water, Rescue Diver, and five Specialty Diver certifications will therefore meet the criteria for the elite Master Scuba Diver and can then apply to have their certification upgraded from Rescue Diver to Master Scuba Diver — proudly flashing their cert level whenever they go diving from there on out.

Related: World’s Most Accessible Underwater Plane Wreck Is In The Bahamas

PADI Divemaster

Divemaster Course Prerequisites:

  • Have the Rescue Diver certification
  • Have at least 40 logged dives to begin the course and have logged a minimum of 60 dives to complete the course.
  • Be age 18 or over
  • Be medically fit to dive

The Divemaster course is the first stage in the professional diving industry, teaching divers to become leaders and take charge of dive activities. This level of training is about honing all the knowledge and skills needed to work as a diver at the professional level, with a view to becoming a mentor and even a motivator for new divers.

Of course, it's not just for hopeful dive pros; the course is perfect for recreational divers who want to amp up their skills even more than ever before and become the best diver they can be. Many fun divers take the Divemaster course to build their knowledge and abilities while also enjoying an incredible experience, which the program always is.

As a diver, it's an amazing time, taking several weeks or even months to work on theory, in-water skills, and open-water competencies, as well as plenty of fun dives with fellow divers and Divemaster students along the way.

Throughout the Divemaster course, participants gradually complete a long list of theoretical and practical skills, assignments, assessments, and exams, as well as a final examination compiling everything learned during the entire program at the end. Divemaster students also assist instructors with other training programs, too, helping them teach Open Water Diver courses, Advanced Open Water Diver courses, Rescue Diver courses, and Specialty Diver courses to other dive students.

In general, the course takes a minimum of four weeks, but many dive operators offer varying course lengths ranging from one month to three months (or more, in some cases, depending on the needs of the student). It's usually recommended to take at least a couple of months or even longer when taking the Divemaster course; students taking their time affords them a more in-depth experience, with more opportunities to dive, learn, and practice their abilities.

Ultimately, Divemaster training is designed to deliver divers the knowledge and skills to make it in the dive sector as a pro, providing them with both simulated and real work experience during the program, which enables them to get a feel for what it might be like working as a divemaster or instructor.

Whether aspiring divemasters intend on quitting their day job to become a divemaster or get a weekend job at a local dive shop, the Divemaster course is ideal for those who wish to make a career out of diving, not just a hobby. Plus, the Divemaster certification is the main prerequisite for the Instructor Development Course — the training and certification needed to become and work as a professional dive instructor.

Related: Witness Nesting Sea Turtles At These Florida Beaches

A Basic Divemaster Course Outline:

  • Total time: four to 12 weeks (or longer, if desired)

Through a series of knowledge development classroom sessions, water skills exercises, in-water workshops, hands-on practical assessments, and a final exam, Divemaster course participants develop the necessary abilities to plan, organize, and direct scuba diving activities, such as certain low-level courses and experiences, dive excursions, equipment management, logistics, diver health and safety, and business skills.

Topics, skills, and practical course workshops include:

  • The role and characteristics of a Divemaster
  • Divemaster specialized skills
  • Demonstration of divemaster skills fluently and clearly
  • Diver safety and risk management
  • Supervising dive activities
  • Conducting real dive briefings
  • Assisting with student divers
  • Divemaster-conducted programs
  • Conducting a scuba review and skin diver course
  • Awareness of the dive environment
  • Business of diving and diving careers
  • Dive setup and management
  • Mapping an open water dive site
  • Organizing a search and recovery project
  • Organizing a deep dive
  • Leading Discover Local Diving programs
  • Assisting with Discover Scuba Diving experiences (an instructor-led dive program for beginners who wish to experience diving but not get certified)

Related: Become A Dive Pro: The World's Best Places To Get Your Divemaster Certification

While this guide to each diving course is extensive and in-depth, hopefully, it arms aspiring divers with the knowledge they seek about the specific certification they're interested in, as well as those looking for a detailed program list of each cert as they continue their scuba journey. Not mentioned in this guide is the Instructor certification, as that goes beyond the domain of recreational scuba and instead speeds full steam ahead into the planet of the pros — but worry not, aspiring instructors can read all about it in another exciting feature.

For now, budding divers and season sub-sea explorers should focus on each of the courses discussed above before venturing down the instructor road. Then, if they do decide to pursue the professional dive instructor path, they'll be ready to do so after completing all the courses and being armed with a belt chock-full of the savvy, skills, and certs sectioned in this guide.

Whatever the case, be one adamant about working in the dive industry or cherishing diving as a hobby, ticking these courses off the bucket list is an extraordinary, bucket list-worthy journey and will forever change the lives of those who dive into each and take the plunge!

Tue, 13 Sep 2022 03:10:00 -0500 en-US text/html
Killexams : SOC 2 Certification–The Everything Guide

Ali Allage is CEO at BlueSteel Cybersecurity, a Security Compliance Consulting Firm.

The increase in data breaches and hacks over the past few years has forced most organizations to dedicate more resources and put more focus on their information security efforts. For organizations that outsource major business operations to third-party service providers, such as SaaS and cloud-computing vendors, this is particularly true. With my experience running a security compliance consulting firm, I know that if you mishandle customer data, your clients can become susceptible to attacks like malware installation, data thefts, blackmailing or even extortions.

SOC 2 compliance reports are used by enterprises to assure customers and stakeholders that particular vendors appreciate the value of cybersecurity and are committed to managing data securely and protecting the organization’s interests as well as the privacy of their clients.

What is SOC 2?

SOC 2 (System and Organization Controls 2) is a compliance standard for service organizations that replaced SAS 70 (Statement on Auditing Standards) in 2011. SOC 2 was created by the American Institute of Certified Public Accountants (AICPA).

SOC 2 specifies the criteria by which organizations should manage customer data and spells out five trust service principles or Trust Service Criteria (TSC): security, privacy, confidentiality, processing integrity and availability. Through these criteria, SOC 2 reports attest to the trustworthiness of services offered by an enterprise and result from an official audit procedure carried out by a certified public accountant.

The reports vary depending on the needs of each organization. Based on specific business practices, each enterprise can design its own control to adhere to one or all trust service principles. These reports help stakeholders, regulators and suppliers know how your organization’s service vendors manage customer data.

What are the differences between the types of SOC 2 reports?

Type I: These SOC 2 reports describe the service organization’s systems and test the system design to confirm that they meet the stipulated trust service principles at a specific point in time.

Type II: This type of report attests to the operating effectiveness of a vendor’s systems and controls throughout a disclosed period, usually 12 months.

Understanding The Five Trust Service Principles of SOC 2

For an organization to receive a SOC 2 certification, it must be audited by a certified public accountant. The auditor will confirm whether the service organization’s systems meet one or more of the trust principles or trust service criteria. The principle includes:

Security: Every organizational system needs protection from unauthorized or outside access. Physical and logical restrictions (access controls) must adequately prevent potential system intrusion, unauthorized deletion, theft, software misuse, disclosure of data and device manipulation.

Availability: The availability principle checks the accessibility of processes, products or services agreed upon by both parties when designing a service level agreement (SLA) or contract. The parties explicitly agree on the minimum acceptable performance level of the system.

Processing Integrity: The processing integrity confirms whether the system is performing as intended. For example, this type of review determines if the system delivers the right data at the right time, ensuring that the system processes are complete, accurate, timely and licensed.

Confidentiality: In this segment of the review, the focus is on assuring that data termed as confidential is restricted to certain individuals or organizations and protected according to policy and agreement signed by both parties. The principle of confidentiality covers business-to-business relationships, internal price lists, intellectual property, financial information forms and other sensitive data shared between businesses.

Privacy: The last principle is privacy, which involves how a system collects, uses, retains, discloses and disposes of customer information. A company's privacy policy must be in line with operating procedures. For instance, if an organization says it warns its customers any time it collects data, the audit report needs to show how the company provides the warning, whether through its website or another channel.

This policy applies to personally identifiable information (PII), including name, social security number, address, etc. The same goes for data related to race, religion and sex. All these pieces of data require an additional level of protection.

How long does it take to get SOC 2 compliance?

Usually, it takes six to 12 months for a company to generate a SOC 2 audit report. However, the duration varies depending on the type of report pursued, with Type I SOC 2 reports taking approximately 6 months and Type II SOC 2 reports taking a minimum of 6 months and sometimes lasting up to 12 months.

Why would a company invest in SOC 2 certification?

Companies that undergo SOC 2 auditing often enhance their security measures and overall efficiency. The audit report helps them streamline their operations and controls based on the understanding of cybersecurity threats their customers face. As a result, the organization can Strengthen its services, process or products.

SaaS, PaaS, B2B vendors processing and storing personal indefinable information or sensitive data need to invest in SOC 2 certification. Any company that collects and stores customer data needs to focus on security, considering the rise in cybersecurity threats and data breaches. A SOC 2 audit report will confirm to enterprise customers, users and potential clients that the products they’re using are safe and secure. Protecting customer data from unsanctioned access and theft should be at the forefront for these types of organizations.

A SOC 2 report gives a company a competitive edge over those that don’t have one. With the proliferation of data breaches, most businesses prefer working with SOC 2 certified vendors because these service providers are safe and have adopted the necessary measures to prevent unauthorized data access.

In most cases, the benefits of undergoing SOC 2 auditing and obtaining the SOC 2 certification outweigh the investment for achieving it. That’s because a SOC 2 report shows that an organization is committed to investing in the security of its services or product and protecting customer information. In return, the enterprise enjoys a competitive edge, a great business reputation and continuity.

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Wed, 28 Sep 2022 02:16:00 -0500 Ali Allage en text/html
Killexams : Pega Establishes New Government Entity to Better Serve US Federal and Defense Agencies

CAMBRIDGE, Mass., Oct. 5, 2022 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the low-code platform provider that builds agility into the world's leading organizations, today announced Pega Government LLC, a new corporate entity uniquely positioned to service the product requirements and compliance demands for United States government clients. With initial sponsorship from the United States Department of Justice, Pega Government LLC will architect, deliver, and support all cleared work for multiple federal and defense agencies as well as their partners.

The corporate logo for Pega (PRNewsfoto/Pegasystems Inc.)

Pega has a strong legacy of success working with some of the largest US government agencies to help them achieve their modernization goals and transform the digital experience. With this new entity, Pega Government LLC will extend support to clients and partners working in sensitive and challenging government installations. With Pega Cloud for Government, Pega continues to support the mission of the most complex programs in government.

Pega's solutions connect data and systems across operational silos, helping streamline organizational complexity while improving efficiency. For more information, visit  

Quotes & Commentary:
"As we continue to evolve our work with the United States government, we recognized the need to create a dedicated entity to support the distinct security needs for some of our clients," said Doug Averill, vice president, global industry market leader, government, Pega. "Pega Government LLC was created to address the work that involves sensitive information requiring special clearance on an ongoing basis. We are proud our technology can support the ever-changing needs of the federal government and their focus on transformational efficiency."

About Pega
Pega provides a powerful low-code platform that builds agility into the world's leading organizations so they can adapt to change. Clients use our AI-powered decisioning and workflow automation to solve their most pressing business challenges – from personalizing engagement to automating service to streamlining operations. Since 1983, we've built our scalable and flexible architecture so people can meet today's customer demands while continuously transforming for tomorrow. For more information, please visit

Press Contact:
Sean Audet
Pegasystems Inc.
Twitter: @pega 

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SOURCE Pegasystems Inc.

Wed, 05 Oct 2022 01:44:00 -0500 en text/html
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