MB-910 candidate - Microsoft Dynamics 365 Fundamentals (CRM) Updated: 2024 | ||||||||
MB-910 MB-910 Dumps and practice questions with Real Question | ||||||||
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Exam Code: MB-910 Microsoft Dynamics 365 Fundamentals (CRM) candidate January 2024 by Killexams.com team | ||||||||
MB-910 Microsoft Dynamics 365 Fundamentals (CRM) EXAM CODE: MB-910 EXAM NAME: Microsoft Dynamics 365 Fundamentals (CRM) PASSING SCORE: 700/1000 Describe Dynamics 365 Marketing (15-20%) Describe Dynamics 365 Sales (15-20%) Describe Dynamics 365 Customer Service (15-20%) Describe Dynamics 365 Field Service (15-20%) Describe shared features (20-25%) Describe Dynamics 365 Marketing (15–20%) Describe Dynamics 365 Marketing capabilities • Describe the process for generating and scoring leads by using marketing forms and pages • Describe how to target customers by using segments and subscription lists • Describe email marketing concepts and processes • Describe the process of automating marketing activities by using customer journeys • Describe event management features and capabilities • Describe real-time marketing concepts and processes Describe marketing-related apps • Describe the capabilities of Dynamics 365 Customer Insights Describe the capabilities of Dynamics 365 Customer Voice Describe Dynamics 365 Sales (15–20%) Describe the Dynamics 365 Sales lifecycle • Describe the lead management process • Describe the opportunity management process • Describe the quote lifecycle • Describe order and invoice management • Describe sales pipeline and forecasting concepts Describe sales-related apps • Describe capabilities of Dynamics 365 Sales Insights • Describe capabilities of LinkedIn Sales Navigator Describe Dynamics 365 Customer Service (15–20%) Describe Dynamics 365 Customer Service components • Describe knowledge management • Describe the case lifecycle including service-level agreements (SLAs) and entitlements • Describe how to use queues to manage work • Describe Omnichannel for Customer Service • Describe historical analytics Describe Dynamics 365 Field Service (15–20%) Describe Field Service capabilities • Describe the work order lifecycle • Describe capabilities of the inspections feature Describe scheduling capabilities • Describe resource and scheduling processes • Describe scheduling options including Schedule Assistant and Resource Schedule Optimization (RSO) • Describe customer assets and how to enable proactive customer asset maintenance by using Connected Field Service Describe shared features (20–25%) Identify common customer engagement features • Describe Microsoft Dataverse as the foundation for Dynamics 365 apps • Describe the Dynamics 365 customer engagement apps • Describe customers and activities Describe integration options • Describe built-in reporting capabilities including dashboards, charts and views • Describe Microsoft Teams integration capabilities • Describe email capabilities including App for Outlook • Describe how Microsoft Excel and Microsoft Word can be used with Dynamics 365 apps • Describe options for analyzing data by using Power BI | ||||||||
Microsoft Dynamics 365 Fundamentals (CRM) Microsoft Fundamentals candidate | ||||||||
Other Microsoft examsMOFF-EN Microsoft Operations Framework Foundation62-193 Technology Literacy for Educators AZ-400 Microsoft Azure DevOps Solutions DP-100 Designing and Implementing a Data Science Solution on Azure MD-100 Windows 10 MD-101 Managing Modern Desktops MS-100 Microsoft 365 Identity and Services MS-101 Microsoft 365 Mobility and Security MB-210 Microsoft Dynamics 365 for Sales MB-230 Microsoft Dynamics 365 for Customer Service MB-240 Microsoft Dynamics 365 for Field Service MB-310 Microsoft Dynamics 365 for Finance and Operations, Financials (2023) MB-320 Microsoft Dynamics 365 for Finance and Operations, Manufacturing MS-900 Microsoft Dynamics 365 Fundamentals MB-220 Microsoft Dynamics 365 for Marketing MB-300 Microsoft Dynamics 365 - Core Finance and Operations MB-330 Microsoft Dynamics 365 for Finance and Operations, Supply Chain Management AZ-500 Microsoft Azure Security Technologies 2023 MS-500 Microsoft 365 Security Administration AZ-204 Developing Solutions for Microsoft Azure MS-700 Managing Microsoft Teams AZ-120 Planning and Administering Microsoft Azure for SAP Workloads AZ-220 Microsoft Azure IoT Developer MB-700 Microsoft Dynamics 365: Finance and Operations Apps Solution Architect AZ-104 Microsoft Azure Administrator 2023 AZ-303 Microsoft Azure Architect Technologies AZ-304 Microsoft Azure Architect Design DA-100 Analyzing Data with Microsoft Power BI DP-300 Administering Relational Databases on Microsoft Azure DP-900 Microsoft Azure Data Fundamentals MS-203 Microsoft 365 Messaging MS-600 Building Applications and Solutions with Microsoft 365 Core Services PL-100 Microsoft Power Platform App Maker PL-200 Microsoft Power Platform Functional Consultant PL-400 Microsoft Power Platform Developer AI-900 Microsoft Azure AI Fundamentals MB-500 Microsoft Dynamics 365: Finance and Operations Apps Developer SC-400 Microsoft Information Protection Administrator MB-920 Microsoft Dynamics 365 Fundamentals Finance and Operations Apps (ERP) MB-800 Microsoft Dynamics 365 Business Central Functional Consultant PL-600 Microsoft Power Platform Solution Architect AZ-600 Configuring and Operating a Hybrid Cloud with Microsoft Azure Stack Hub SC-300 Microsoft Identity and Access Administrator SC-200 Microsoft Security Operations Analyst DP-203 Data Engineering on Microsoft Azure MB-910 Microsoft Dynamics 365 Fundamentals (CRM) AI-102 Designing and Implementing a Microsoft Azure AI Solution AZ-140 Configuring and Operating Windows Virtual Desktop on Microsoft Azure MB-340 Microsoft Dynamics 365 Commerce Functional Consultant MS-740 Troubleshooting Microsoft Teams SC-900 Microsoft Security, Compliance, and Identity Fundamentals AZ-800 Administering Windows Server Hybrid Core Infrastructure AZ-801 Configuring Windows Server Hybrid Advanced Services AZ-700 Designing and Implementing Microsoft Azure Networking Solutions AZ-305 Designing Microsoft Azure Infrastructure Solutions AZ-900 Microsoft Azure Fundamentals PL-300 Microsoft Power BI Data Analyst PL-900 Microsoft Power Platform Fundamentals MS-720 Microsoft Teams Voice Engineer DP-500 Designing and Implementing Enterprise-Scale Analytics Solutions Using Microsoft Azure and Microsoft Power BI PL-500 Microsoft Power Automate RPA Developer SC-100 Microsoft Cybersecurity Architect MO-201 Microsoft Excel Expert (Excel and Excel 2019) MO-100 Microsoft Word (Word and Word 2019) MS-220 Troubleshooting Microsoft Exchange Online DP-420 Designing and Implementing Cloud-Native Applications Using Microsoft Azure Cosmos DB MB-335 Microsoft Dynamics 365 Supply Chain Management Functional Consultant Expert MB-260 Microsoft Dynamics 365 Customer Insights (Data) Specialist AZ-720 Troubleshooting Microsoft Azure Connectivity 700-821 Cisco IoT Essentials for System Engineers (IOTSE) MS-721 Microsoft 365 Certified: Collaboration Communications Systems Engineer Associate MD-102 Microsoft 365 Certified: Endpoint Administrator Associate MS-102 Microsoft 365 Administrator | ||||||||
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MB-910 Dumps MB-910 Braindumps MB-910 Real Questions MB-910 Practice Test MB-910 dumps free Microsoft MB-910 Microsoft Dynamics 365 Fundamentals Customer Engagement Apps http://killexams.com/pass4sure/exam-detail/MB-910 Question: 68 A company is considering implementing products and the product catalog in Dynamics 365 Sales. Sales transactions can occur in multiple currencies. The company wants to manage exchange rates. You need to explain to the company how Dynamics 365 Sales handles currency. Which two statements describe how Dynamics 365 Sales handles currency? Each correct answer presents part of the solution. NOTE: Each correct selection is worth one point. A. By default, all available currencies can be used. B. By default, a base currency is available and other currencies can be added as needed. C. Exchange rates are automatically updated. D. Exchange rates need to be updated manually. Answer: BD Reference: https://themscrmexpert.wordpress.com/2016/12/29/understanding-organizations-base-currency-in-dynamics-365-crm/ Question: 69 DRAG DROP - A company implements Dynamics 365 Sales. You need to recommend the features to implement that meet the following requirements:  Display a landing page when a sales manager signs in that shows the pipeline, top leads, open opportunities, and won opportunities.  Display an interactive list that allows sales representatives to see details for their accounts including the name, address, phone number, contact, and last contact date for the account. Allow sorting by any column. Which features should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. Select and Place: Answer: Reference: https://docs.microsoft.com/en-us/powerapps/maker/model-driven-apps/create-edit-views Question: 70 A company uses Dynamics 365 Sales. You need to analyze account data and create reports based on the analyses. Which solution should you use? A. Microsoft Forms Pro B. Power BI C. Power Automate D. Management Reporter Answer: B Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/introduction-sales-template-apps Question: 71 DRAG DROP - A company implements Dynamics 365 Sales. Users are unsure how to perform various tasks. You need to recommend features to help the company configure the system. What should you recommend? To answer, drag the appropriate features to the correct requirements. Each feature may be used once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content. NOTE: Each correct selection is worth one point. Select and Place: Answer: Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/manage-activities Question: 72 You are a sales representative for a company that sells furniture. You collaborate with an engineering team and a design team to support customer proposals. The latest versions of all proposals must be available to both teams. Team members must be able to edit the proposals in real time. You need to attach a proposal to a customer record. Which mechanism should you use to attach the proposal? A. Timeline attachment B. Word template C. Documents tab Answer: C Reference: https://docs.microsoft.com/en-us/dynamics365/customerengagement/on-premises/basics/manage-sharepoint-documents-document- locations-in-dynamics-365- apps Question: 73 A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents. The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales. Users must be able to attach notes to the proposal. You need to recommend an app for the company. Which app should you recommend? A. Microsoft Excel B. Microsoft Outlook C. Dynamics 365 Sales Insights D. Microsoft Teams Answer: D Reference: https://appsource.microsoft.com/en-us/product/office/wa104382045?tab=overview Question: 74 HOTSPOT - A customer purchases Microsoft 365 and Dynamics 365 Sales. For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct selection is worth one point. Hot Area: Answer: Reference: https://docs.microsoft.com/en-us/dynamics365/sales-enterprise/configure-microsoft-teams-dialer https://docs.microsoft.com/en-us/power- platform/admin/set-up-onenote-integration-in-dynamics-365 Question: 75 DRAG DROP - You are designing reports for a pharmacy. The pharmacy uses Dynamics 365 Sales. Match each tool to the reporting requirements. Instructions: To answer, drag the appropriate tool from the column on the left to the requirements on the right. Each tool may be used once, more than once, or not at all. NOTE: Each correct match is worth one point. Select and Place: Answer: Reference: https://docs.microsoft.com/en-us/powerapps/user/export-excel-dynamic-worksheet For More exams visit https://killexams.com/vendors-exam-list Kill your exam at First Attempt....Guaranteed! | ||||||||
In this training course, you will learn basic Word, Excel, and Outlook skills. You will learn how to create and manage Word documents, organize information in tables, perform calculations on data, create graphs and charts, organize your email Inbox, and manage email automatically. Microsoft, which is rushing to meet Vista deadlines of November for corporate customers and January 2007 for others, dubbed a exact build of the operating system as Release Candidate 1 (RC1). Last week, the Redmond, Wash. developer made RC1 available to a small group of outside testers; this week, it posted the update to its get site for users of Vista Beta 2. But analysts say Microsoft's doing more than rushing development, it's pushing the terminology into uncharted territory. Joe Wilcox, an analyst with JupiterResearch, said that Microsoft's corrupted the term. "'Release candidate' is a long-standing term, it has meaning behind it," said Wilcox. "The name says it all. This should be code that's ready to release." It's not, said Wilcox. And Microsoft told him so. "I was told that Microsoft recognizes that it has plenty of work still to do on Windows Vista and that Release Candidate 1 is not a near-final version," Wilcox went on. "I was told that Microsoft's approach, perhaps, definition, of a release candidate had 'evolved.' I countered that Microsoft had changed the definition." Michael Cherry of Kirkland, Wash.-based Directions on Microsoft agreed that Microsoft's misused 'release candidate.' "They've completely messed up the vocabulary," he said. "What exactly is a pre-release candidate?" he asked, referring to the term Microsoft used last week to describe a publicly-available build of Vista that immediately preceded RC1. "What they released [as RC1] would in the old vocabulary be a Beta 3." Cherry said he had installed RC1, but immediately had several bugs to report. "Someone like me shouldn't be submitting four new bugs on a build called 'release candidate,'" he said. But does it matter, really matter, what Microsoft calls a preview Windows build? Both analysts said it does. "People are trying to evaluate whether [Microsoft] is going to make its dates or not. Analysts, the media, PC makers, software developers, businesses, consumers, everyone," said Wilcox. But if the two sides -- Microsoft on one, everyone else on the other -- aren't in sync, it leads to confusion, or worse, said Wilcox. "Is this good enough to release, or does Microsoft need to make changes before it's ready?" he said. "Those are two very different starting points." For his part, Wilcox isn't buying 'release candidate' for the version of Vista that Microsoft's pegged as RC1. "This is a work in progress, and I think that two release candidates will be necessary." In turn, that means he's not as confident in Microsoft making the January release as he was before the Redmond, Wash. developer put the RC1 label on last week's build. Neither is Cherry. "It isn't ready," he said flatly. Nor is Microsoft fooling anyone by applying 'release candidate' to this build of Vista. "Watch the source here, who's calling this 'release candidate," Cherry said. "It's Microsoft. They're going to be overly optimistic to make it appear they'll make their dates." This Microsoft Word beginner guide provides free & basic lessons, tutorials & fundamentals for learning MS Office Word software. Microsoft Word is everyone’s favorite text editor. With so many features, it can meet all your requirements. It may look complicated to use initially, but once you get the hang of it, things start falling in place. This blog post is for those who want to learn the basic functions and features and know more about Microsoft Word. To start the Microsoft Word application, click on the START button > Microsoft Office > Word or simply search for ‘Word’ in the search box and then click on the result. Once it is opened, select New document. This is how the opened blank Microsoft Word document will look like. Now let us take a look at the features that it has to offer. 1] Title and the Quick Access ToolbarAt the top, you have the Title of the document, the Quick Access Toolbar and a few other functions such as Minimize, Restore Down / Maximize, Close and Ribbon Display Options. In the Quick Access Toolbar to the left of the Title Bar, you will find the Save button (Ctrl+S), wherein you can save the document in the desired folder; the Undo Typing button (Ctrl+Z); the Repeat Typing button (Ctrl+Y); and the Customize Quick Access Toolbar, wherein you have the various commands as shown in the image below. In the Ribbon Display Options, it is possible to Auto-hide the ribbon, show the ribbon tabs only or show the tabs and commands all the time. Refer to the image below. Below the Title Bar, you will see what is called the Ribbon which consists of various tabs such as File, Home, Insert, Design, Layout, References, Mailings, Review, View, Help, Search. Now let us go through every Tab and its commands. 2] HomeThe Home tab is the default tab in Microsoft Word. This tab comprises of features related to the clipboard, font, paragraph, styles, and editing. In the Clipboard section, you will find commands such as copy, cut and paste. Next, we have the Font section. Here you can change the font and the font size for your text, change the case, apply bold or italic formatting, underline, change the font color and highlight text and also add various text effects and typography. Go ahead and explore all the different options to make your text look great and innovative! The Paragraph section includes the alignment options where you can choose to align your text in the center, left, right or justify it (that is, evenly distribute the text between the margins). You can add or remove borders, increase or decrease indent, adjust the line and paragraph spacing, and also add bullets and numbers from the bullets and numbering libraries. You can also create a multilevel list to organize items or create an outline. From the Styles section, you can select any style of your choice to change the way your document looks. In the Editing section, you can find text or any content in the document and also replace a specific word or text with something else. 3] InsertThe next tab is the Insert tab. You can add a stylish cover page from the numerous styles available to make your document look more professional and also add a blank page from the Pages section. Another important feature is inserting a table, a picture from your picture gallery, an online picture from the web, shapes, 3D models, charts, SmartArt and screenshots from the Tables and the Illustrations section. Refer to the images below for guidance. You can insert Tables. You can insert Shapes. You can insert SmartArt – and more! In the Header & Footer section, you can add a built-in header and a footer or from online sources. You can also add page numbers to your document. Similarly, there are a lot of other features and commands in the Add-ins, Media, Links, Comments, Text and Symbols sections. 4] DesignThe Design tab comprises of commands related to Document Formatting and Page Background. To make your document look more consistent and classy, choose the right theme of your liking from the various options available. Additional features include colors, fonts, effects, and paragraph spacing. If you wish to go for a splash of color for the document background, you can change the page color as well, add Watermark and page borders. 5] LayoutIn this tab, in the Page Setup section, you can adjust margins for the entire document or for a particular section; and also customize it. You can change the Page Orientation to Landscape or Portrait; choose the page size for your document, and add or remove columns. You can also decide the Size for the document. Find the settings to increase or decrease the Indent and Spacing in the Paragraph section. Other features related to the placement of text and pictures, grouping multiple images and rotation options will be found in the Arrange section. 6] ReferencesIn the References tab, you will find different commands related to the table of contents, footnotes, research, citations and bibliography, captions, index and table of authorities. 7] MailingsHere, you will find settings that will help you to create envelopes and labels, start the mail merge wherein you can send it to multiple recipients, write and insert fields, preview results and finish mail merge. 8] ReviewThe Review tab includes various functions related to proofing, speech, accessibility, language, comments, tracking, changes, compare, protect and ink. Out of all these, the Spelling and Grammar function (F7) is of utmost importance. Do check for spelling and grammatical errors after you are done writing your document. 9] ViewIn the View tab, you can change the views such as Read Mode, Print Layout, Web Layout, etc. Feel free to explore the additional features from the immersive, page movement, show, zoom, window, macros, and SharePoint sections. 10] HelpIn the Help tab, you can contact an office support agent and supply feedback. 11] SearchIn the Search tab, you can type any feature that you are looking for and get help. 12] FileIn the File tab, you can save the document, print and share the document, and also publish it. In this post, I have tried to cover all the basic and useful features and functions of Microsoft Word. This is my first blog post and I hope it was helpful to you. Your suggestions are most welcome. Do try out all these features in order to make your MS Word document absolutely presentable and perfect! Next, you might want to take a look at our Microsoft Word Tips And Tricks post. Microsoft has developed Vista SP2 using a "single serviceability model," which means it'll apply to both Vista clients and Windows Server 2008 servers. While Vista SP1 was a comprehensive update that addressed many of the performance- and device-driver compatibility issues that early Vista users faced, Vista SP2 is aimed more at fine-tuning performance. In a Wednesday blog post, Brandon LeBlanc, a communications manager on the Windows Client Communications Team, said SP2 includes all the updates Microsoft has released since SP1, and support for new types of hardware and emerging standards. "Specifically, we expect SP2 to continue the security benefits of both products and simplify deployment for our customers," LeBlanc wrote. Microsoft plans to release SP2 for Windows Vista and Windows Server 2008 sometime in the second quarter. SP2 for Vista and Server 2008 also includes Windows Search 4.0, which speeds indexing and query response times; the Bluetooth 2.1 Feature Pack, which includes the technology's most exact specification; and Windows Connect Now, which makes it easier to set up Wi-Fi connections. Microsoft has released Visual Studio 2022 for Mac 17.0 Release Candidate 2. The update mostly addresses the top reported issues from the first release candidate. The most notable improvement in the update is that Microsoft has moved the User Interface (UI) of the Integrated Development Environment (IDE) to the fully native macOS UI. The just-released Visual Studio 2022 for Mac 17.0 Release Candidate 2 could be one of the most important updates for the platform. Besides multiple bug fixes, the update transitions the IDE to the fully native macOS UI. Moreover, Microsoft has migrated the IDE to run on top of .NET 6. This means the Visual Studio application has received native support for Apple’s M1 (ARM64) processor. This should ensure the platform runs well on Apple Silicon. Microsoft has offered Release Notes of the Visual Studio 2022 for Mac 17.0 RC2 that includes the entire list of the fixes. However, some of the most prominent customer-reported issues fixed in this release are as follows: It is important to note that some users outside of the U.S. region may experience delays and failures in updating Visual Studio for Mac and other downloads. Microsoft has confirmed that it is aware of the issue and internal teams are investigating it. | ||||||||
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