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MS-900 Microsoft Dynamics 365 Fundamentals outline |

MS-900 outline - Microsoft Dynamics 365 Fundamentals Updated: 2024

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Exam Code: MS-900 Microsoft Dynamics 365 Fundamentals outline January 2024 by team

MS-900 Microsoft Dynamics 365 Fundamentals

This test is designed for candidates looking to demonstrate foundational knowledge on the considerations and benefits of adopting cloud services in general and the Software as a Service (SaaS) cloud model. This test also covers knowledge of available options and benefits gained by implementing Microsoft 365 cloud service offerings.

This test can be taken as a precursor to cloud computing and technologies exams, such as Office 365, Microsoft Intune, Azure Information Protection (AIP), and Windows 10.

Describe Cloud Concepts (15-20%)

Detail and understand the benefits and considerations of using cloud services

Describe the different types of cloud services available

 IaaS

 PaaS

 SaaS

 Public, private and hybrid scenarios

 position Microsoft 365 in a SaaS scenario

Describe Core Microsoft 365 Services and Concepts (30-35%)

Identify core Microsoft 365 components

 Windows 10 Enterprise

 Exchange Online

 SharePoint Online

 Teams

 Enterprise Mobility + Security products and technologies

 Microsoft Stream

Compare core services in Microsoft 365 with corresponding on-premises services

 identify scenarios when usage of M365 services is more beneficial than on-premises services

Describe the concept of modern management

 describe the Windows-as-a-Service (WaaS) model

 describe the usage of the Microsoft 365 Admin Center and M365 user portal

 describe the Microsoft deployment and release model for Windows and cloud-based business apps

 describe how Microsoft Managed Desktop can streamline business needs

Describe Office 365 ProPlus offerings

 compare with on-premises Office 2016 deployment

Identify collaboration and mobility options with Microsoft 365

 describe the concept of effective collaboration with Microsoft 365

 describe the concept of enterprise mobility, device management, and application management within an organization

Describe analytics capabilities in Microsoft 365

Describe security, compliance, privacy, and trust options in Microsoft 365 (25-30%)

Describe security and compliance concepts with Microsoft 365

 identify key components within an organizations cloud and on-premises infrastructure that require protection

 describe key security pillars of protection, including identity, documents, network, and devices

Describe identity protection and management options

 describe concepts of cloud identity, on-premises identity, and hybrid identity

 identify document protection needs and capabilities of Azure Information Protection (AIP)

 describe Multi-Factor Authentication (MFA)

Describe the need for unified endpoint management, security usage scenarios, and services

 compare security usage scenarios and services available with Azure Active Directory P1, P2, and Active Directory Domain Services (AD DS)

 describe how Microsoft 365 services addresses the most common current threats

Describe capabilities of the Service Trust portal and Compliance Manager

 describe the trust relationship with Microsoft

 describe service locations

 explain how to address most common cloud adoption issues

Describe Microsoft 365 pricing and support options (25-30%)

Describe Licensing options available in Microsoft 365

 identify M365 subscription and management options

 describe key selling points of M365 in segments of productivity, collaboration, security, and compliance

 identify the different licensing and payment models available for M365

 understand how to determine and implement best practices

Describe pricing options

 describe the Cloud Solution Provider (CSP) pricing model for Windows and Microsoft cloud services

 describe the basics of cost benefit analysis for on-premises versus cloud services

 identify available billing and bill management options

Describe support offerings for Microsoft 365 services

 describe how to create a support request for Microsoft 365 services

 identify Service Level Agreements (SLAs)

 describe how to determine service health status

 describe the Service Health dashboard

Describe the service lifecycle in Microsoft 365

 describe private preview, public preview, and General Availability (GA) and their correlation to support policy and pricing

Microsoft Dynamics 365 Fundamentals
Microsoft Fundamentals outline

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Microsoft Dynamics 365 Fundamentals
Question: 82
Instructions: For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE:
Each correct selection is worth one point.
Question: 83
A company is migrating to Microsoft 365.
The company is evaluating work management features in Microsoft 365. You need to recommend the appropriate
Microsoft 365 services.
Which services should you recommend? To answer, drag the appropriate services to the correct features. Each service
may be used once, more than once, or not at all You may need to drag the split bar between panes or scroll to view
content. NOTE: Each correct selection is worth one point.
Question: 84
Your organization plans to deploy a subscription-based licensing model of Microsoft Office to devices. You must use
group policy to enforce Office application settings.
You need to deploy Office to the enterprise.
Which version of Office should you deploy?
A. Office 365 ProPlus
B. Office Professional Plus 2016
C. Office Online
D. Office Home and Business 2016
Answer: A
Question: 85
A company is evaluating Microsoft cloud service offerings.
Match each offering to the cloud service.
Instructions: To answer, drag the appropriate offering from the column on the left to the cloud service on the right.
Each offering might be used once, more than once, or not at all. NOTE: Each correct selection is worth one point.
Graphical user
interface, application
Description automatically generated
Question: 86
Instructions: For each of the following statements, select Yes if the statement is true, Otherwise, select No, NOTE:
Each correct selection is worth one point.
Yes, No, Yes
Question: 87
A company is planning to implement Microsoft 365.
The company has not purchased licenses from Microsoft.
You need to recommend a licensing solution.
Which licensing solution should you recommend?
A. Add-on user subscription licenses
B. From Software Assurance (SA) user subscription licenses
C. Full user subscription licenses
D. Step-up user subscription licenses
Answer: B
Question: 88
A company uses Microsoft 365.
You need to identify billing and purchasing features in Microsoft 365.
Match each feature to its description. To answer, drag the appropriate feature from the column on the left to its
description on the right. Each feature may be used once, more than once, or not at all. NOTE: Each correct selection is
worth one point.
Question: 89
You are a Microsoft 365 administrator for a company.
Several users report that they receive emails which have a PDF attachment. The PDF attachment launches malicious
You need to remove the message from inboxes and disable the PDF threat if an affected document is opened.
Which feature should you implement?
A. Microsoft Exchange Admin Center block lists
B. Sender Policy Framework
C. Advanced Threat Protection anti-phishing
D. zero-hour auto purge
E. DKIM signed messages with mail flow rules
Answer: D
Explanation Zero-hour auto purge (ZAP) is an email protection feature in Office 365 that retroactively detects and
neutralizes malicious phishing, spam, or malware messages that have already been delivered to Exchange Online
mailboxes. ZAP is available with the default Exchange Online Protection (EOP) thats included with any Office 365
subscription that contains Exchange Online mailboxes. ZAP doesnt work in standalone EOP environments that protect
on-premises Exchange mailboxes
Question: 90
A company plans to purchase Microsoft 365.
You need to deliver management an overview of the Microsoft 365 pricing model.
Which of the following describes how the company will be billed for Microsoft 365?
A. The company will be charged according to the amount of computing resources it uses each month across all users.
B. The company will make a single payment for Microsoft 365, after which it owns the license for Microsoft 365 and
can use it in an unlimited fashion.
C. The company will be charged annually for a single Microsoft 365 license that can be shared among all employees.
D. The company will be charged according to the number of user licenses required.
Answer: D
Question: 91
Your company has a Microsoft 365 subscription.
You need to implement security policies to ensure that sensitive data is protected.
Which tools should you use? To answer, drag the appropriate tools to the correct scenarios. Each tool may be used
once, more than once, or not at all. You may need to drag the split bar between panes or scroll to view content.
NOTE: Each correct selection is worth one point.
Question: 92
A company plans to deploy a customer relationship management (CRM) solution.
The solution must provide enterprise resource planning (ERP) integration as well as artificial intelligence (AI) tools.
You need to choose a solution that meets the requirements.
What should you choose?
A. SharePoint Online
B. Microsoft 365
C. Power Platform
D. Dynamics 365
Answer: D
Question: 93
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct
selection is worth one point.
Question: 94
A company uses Microsoft 365 services. The company is evaluating multi-factor authentication (MFA) methods.
You need to determine which MFA methods are supported in Microsoft 365.
Which three methods are supported? Each correct answer presents a complete solution. NOTE: Each correct selection
is worth one point.
A. Microsoft Authenticate smart phone app
B. biometric retinal scanner
C. verification code sent in a text message
D. custom security question
E. verification code sent in a phone call
Answer: A,C,E
Question: 95
A company is migrating to Microsoft 365.
The company is reviewing the billing account options in Microsoft 365.
You need to recommend a billing account options.
Which billing account type should you recommend?
Question: 96
A company uses Microsoft 365.
The company wants to Boost their compliance score based on Microsoft recommendations.
You need to identify the task that has the largest impact to the compliance score.
Which task should you choose?
A. Preventative mandatory
B. Corrective discretionary
C. Corrective mandatory
D. Detective discretionary
Answer: A
Question: 97
A company plan to deploy Microsoft 365 services.
You need to choose the appropriate cloud service for each requirement.
Which cloud service should you choose for each requirement? To answer, drag the appropriate cloud services to the
correct requirements. Each cloud service may be used once, more than once, or not at all. You may need to drag the
split bar between panes or scroll to view content. NOTE: Each correct match is worth one point.
Question: 98
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct
selection is worth one point.
Question: 99
A company plans to migrate to a hybrid cloud infrastructure.
You need to determine where to manage the environment after the migration is complete.
Match each item to the location where it will be managed. To answer, drag the appropriate item from the column on
the left to its location on the right. Each item may be used once, more than once, or not at all. NOTE: Each correct
selection is worth one point.
Question: 100
You have a hybrid environment that includes Microsoft Azure AD. On-premises applications use Active Directory
Domain Services (AD DS) for authentication.
You need to determine which authentication methods to use.
Match each feature to its authentication source. To answer, drag the appropriate authentication sources from the
column on the left to the client features on the right. Each authentication source may be used once, more than once, or
not at al. NOTE: Each correct selection is worth one point.
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Microsoft Fundamentals outline - BingNews Search results Microsoft Fundamentals outline - BingNews Microsoft Office Fundamentals: Outlook, Word, and Excel

In this training course, you will learn basic Word, Excel, and Outlook skills. You will learn how to create and manage Word documents, organize information in tables, perform calculations on data, create graphs and charts, organize your email Inbox, and manage email automatically.

Sat, 29 May 2021 14:48:00 -0500 en text/html
Microsoft Power Platform Fundamentals No result found, try new keyword!Microsoft Power Platform Fundamentals will act as a bedrock of fundamental knowledge to prepare you for the Microsoft Certification: Power Platform Fundamentals - PL900 Exam. You will be able to ... Sun, 18 Dec 2022 07:55:00 -0600 Microsoft Azure Fundamentals AZ-900 test Prep No result found, try new keyword!n\nThis Microsoft Azure Fundamentals AZ-900 test Prep Specialization consists of four courses that will act as a bedrock of fundamental knowledge to prepare you for the AZ-900 certification test ... Fri, 23 Dec 2022 10:34:00 -0600 Microsoft Word tutorial for beginners – Guide on how to use it

This Microsoft Word beginner guide provides free & basic lessons, tutorials & fundamentals for learning MS Office Word software.  Microsoft Word is everyone’s favorite text editor. With so many features, it can meet all your requirements. It may look complicated to use initially, but once you get the hang of it, things start falling in place. This blog post is for those who want to learn the basic functions and features and know more about Microsoft Word.

To start the Microsoft Word application, click on the START button > Microsoft Office > Word or simply search for ‘Word’ in the search box and then click on the result. Once it is opened, select New document.

This is how the opened blank Microsoft Word document will look like.

Microsoft Word tutorial for beginners - Guide on how to use it

Now let us take a look at the features that it has to offer.

1] Title and the Quick Access Toolbar

At the top, you have the Title of the document, the Quick Access Toolbar and a few other functions such as Minimize, Restore Down / Maximize, Close and Ribbon Display Options.

In the Quick Access Toolbar to the left of the Title Bar, you will find the Save button (Ctrl+S), wherein you can save the document in the desired folder; the Undo Typing button (Ctrl+Z); the Repeat Typing button (Ctrl+Y); and the Customize Quick Access Toolbar, wherein you have the various commands as shown in the image below.

Microsoft Word Tutorial - The Windows Club

In the Ribbon Display Options, it is possible to Auto-hide the ribbon, show the ribbon tabs only or show the tabs and commands all the time. Refer to the image below.

Microsoft Word Tutorial - The Windows Club

Below the Title Bar, you will see what is called the Ribbon which consists of various tabs such as File, Home, Insert, Design, Layout, References, Mailings, Review, View, Help, Search. Now let us go through every Tab and its commands.

2] Home

The Home tab is the default tab in Microsoft Word. This tab comprises of features related to the clipboard, font, paragraph, styles, and editing.

In the Clipboard section, you will find commands such as copy, cut and paste. Next, we have the Font section. Here you can change the font and the font size for your text, change the case, apply bold or italic formatting, underline, change the font color and highlight text and also add various text effects and typography. Go ahead and explore all the different options to make your text look great and innovative!

Microsoft Word Tutorial - The Windows Club

The Paragraph section includes the alignment options where you can choose to align your text in the center, left, right or justify it (that is, evenly distribute the text between the margins).

Microsoft Word Tutorial - The Windows Club

You can add or remove borders, increase or decrease indent, adjust the line and paragraph spacing, and also add bullets and numbers from the bullets and numbering libraries.

Microsoft Word Tutorial - The Windows Club

You can also create a multilevel list to organize items or create an outline.

Microsoft Word Tutorial - The Windows Club

From the Styles section, you can select any style of your choice to change the way your document looks. In the Editing section, you can find text or any content in the document and also replace a specific word or text with something else.

Microsoft Word Tutorial - The Windows Club

3] Insert

The next tab is the Insert tab.

Microsoft Word Tutorial - The Windows Club

You can add a stylish cover page from the numerous styles available to make your document look more professional and also add a blank page from the Pages section. Another important feature is inserting a table, a picture from your picture gallery, an online picture from the web, shapes, 3D models, charts, SmartArt and screenshots from the Tables and the Illustrations section. Refer to the images below for guidance.

You can insert Tables.

Microsoft Word Tutorial - The Windows Club

You can insert  Shapes.
Microsoft Word Tutorial - The Windows Club

You can insert SmartArt – and more!
Microsoft Word Tutorial - The Windows Club

In the Header & Footer section, you can add a built-in header and a footer or from online sources. You can also add page numbers to your document.

Similarly, there are a lot of other features and commands in the Add-ins, Media, Links, Comments, Text and Symbols sections.

4] Design

The Design tab comprises of commands related to Document Formatting and Page Background. To make your document look more consistent and classy, choose the right theme of your liking from the various options available. Additional features include colors, fonts, effects, and paragraph spacing.

Microsoft Word Tutorial - The Windows Club

If you wish to go for a splash of color for the document background, you can change the page color as well, add Watermark and page borders.

Microsoft Word Tutorial - The Windows Club

5] Layout

In this tab, in the Page Setup section, you can adjust margins for the entire document or for a particular section; and also customize it. You can change the Page Orientation to Landscape or Portrait; choose the page size for your document, and add or remove columns.

Microsoft Word Tutorial - The Windows Club

You can also decide the Size for the document.
Microsoft Word Tutorial - The Windows Club

Find the settings to increase or decrease the Indent and Spacing in the Paragraph section.

Other features related to the placement of text and pictures, grouping multiple images and rotation options will be found in the Arrange section.

6] References

In the References tab, you will find different commands related to the table of contents, footnotes, research, citations and bibliography, captions, index and table of authorities.

Microsoft Word Tutorial - The Windows Club

7] Mailings

Here, you will find settings that will help you to create envelopes and labels, start the mail merge wherein you can send it to multiple recipients, write and insert fields, preview results and finish mail merge.

Microsoft Word Tutorial - The Windows Club

8] Review

The Review tab includes various functions related to proofing, speech, accessibility, language, comments, tracking, changes, compare, protect and ink. Out of all these, the Spelling and Grammar function (F7) is of utmost importance. Do check for spelling and grammatical errors after you are done writing your document.

Microsoft Word Tutorial - The Windows Club

9] View

In the View tab, you can change the views such as Read Mode, Print Layout, Web Layout, etc. Feel free to explore the additional features from the immersive, page movement, show, zoom, window, macros, and SharePoint sections.

Microsoft Word Tutorial - The Windows Club

10] Help

In the Help tab, you can contact an office support agent and deliver feedback.

Microsoft Word Tutorial - The Windows Club

11] Search

In the Search tab, you can type any feature that you are looking for and get help.

12] File

In the File tab, you can save the document, print and share the document, and also publish it.

Microsoft Word beginner guide

In this post, I have tried to cover all the basic and useful features and functions of Microsoft Word.

This is my first blog post and I hope it was helpful to you. Your suggestions are most welcome.

Do try out all these features in order to make your MS Word document absolutely presentable and perfect!

Next, you might want to take a look at our Microsoft Word Tips And Tricks post.

Microsoft Word Tutorial - The Windows Club
Mon, 15 Aug 2022 12:50:00 -0500 en-us text/html
Microsoft Windows 11 Review Fri, 15 Jul 2022 22:22:00 -0500 en text/html Introducing Microsoft Viva Sales

We are introducing Viva Sales, a new seller experience application that brings together any CRM, Microsoft 365 and Teams to provide a more streamlined and AI-powered selling experience. The past two years have changed the way we work. Employees are demanding more from their employers in today’s hybrid world – from the tools they use to the hours and the places that they work. For sellers, the hybrid work environment means spending more time in video conferences, chats, email and documents to connect with customers and close deals.

Read more

Tue, 02 Jan 2024 16:43:00 -0600 en-US text/html
The Fundamentals of Forex Fundamentals

Traders in the foreign exchange market (forex) rely on the same two basic forms of analysis that are used in the stock market: fundamental analysis and technical analysis. The uses of technical analysis in forex are much the same: the price is assumed to reflect all news, and the charts are the objects of analysis. But unlike companies, countries have no balance sheets, so how can fundamental analysis be conducted on a currency?

Since fundamental analysis is about looking at the intrinsic value of an investment, its application in forex entails looking at the economic conditions that affect the valuation of a nation's currency. Here we look at some of the major fundamental factors that play a role in a currency's movement.

Key Takeaways

  • Foreign exchange, or forex traders, rely on technical and fundamental analysis techniques that are very similar to those used in the stock market.
  • In forex, a fundamental analysis might involve looking into the economic conditions that affect the value of the country's currency.
  • This can include economic indicators, industrial production, gross domestic product(GDP) or other data that reflect the strength of a country's economy.

Economic Indicators

Economic indicators are reports released by a government or private organization that detail a country's economic performance. These reports directly measure different aspects of a country's economic health, but remember that many factors and policies will affect a nation's economic performance.

Economic reports are released at scheduled times, providing the market with an indication of whether a nation's economy has improved or declined. The effects of an economic release are comparable to how earnings reports, SEC filings, and other releases may affect securities. In forex, as in the stock market, any deviation from the norm can cause large price and volume movements.

You may recognize some of these economic reports, such as the unemployment numbers, which are well-publicized. Others, like housing stats, receive less coverage. However, each indicator serves a particular purpose and can be useful. 

Gross Domestic Product (GDP)

GDP is considered the broadest measure of a country's economy, and it represents the total market value of all goods and services produced in a country during a given year. Since the GDP figure itself is often considered a lagging indicator, most traders focus on the two reports that are issued in the months before the final GDP figures: the advance report and the preliminary report. Significant revisions between these reports can cause considerable volatility. The GDP is somewhat analogous to the gross profit margin of a publicly traded company in that they are both measures of internal growth.

Retail Sales

The retail sales report measures the total receipts of all retail stores in a given country. This measurement is derived from a diverse trial of retail stores throughout a nation. The report is particularly useful as a timely indicator of broad consumer spending patterns that is adjusted for seasonal variables. It can be used to predict the performance of more important lagging indicators and to assess the immediate direction of an economy. Revisions to advanced reports of retail sales can cause significant volatility. The retail sales report can be compared to the sales activity of a publicly-traded company.

Industrial Production

This report shows a change in the production of factories, mines, and utilities within a nation. It also reports their "capacity utilization," the degree to which each factory's capacity is being used. It is ideal for a nation to see a production increase while being at its maximum or near-maximum capacity utilization.

Traders using this indicator are usually concerned with utility production, which can be extremely volatile since the utility industry and energy markets are heavily affected by changes in weather. Unexpected weather events can result in significant revisions between reports, which in turn can cause volatility in the nation's currency.

$918 billion

The average daily volume of the Forex market in North America, as of April 2023.

Consumer Price Index (CPI)

The CPI measures change in the prices of consumer goods across over 200 different categories. This report, when compared to a nation's exports, can be used to see if a country is making or losing money on its products and services. Be careful, however, to monitor the exports — it is a popular focus with many traders because the prices of exports often change relative to a currency's strength or weakness.

Other major indicators include the purchasing managers index (PMI), producer price index (PPI), durable goods report, employment cost index (ECI) and housing starts. And don't forget the many privately issued reports, the most famous of which is the Michigan Consumer Confidence Survey. All of these provide a valuable resource to traders if used properly.

Using Economic Indicators

Since economic indicators gauge a country's economic state, changes in the conditions reported will therefore directly affect the price and volume of a country's currency. It is important to keep in mind, however, that the indicators discussed above are not the only things that affect a currency's price. Third-party reports, technical factors, and many other things also can drastically affect a currency's valuation. When conducting fundamental analysis in the forex market:

  • Keep an economic calendar on hand that lists the indicators and when they are due to be released. Also, keep an eye on the future; often markets will move in anticipation of a certain indicator or report due to be released at a later time. 
  • Be informed about the economic indicators that are capturing most of the market's attention at any given time. Such indicators are catalysts for the largest price and volume movements. For example, when the U.S. dollar is weak, inflation is often one of the most-watched indicators.
  • Know the market expectations for the data, and then pay attention to whether the expectations are met. That is far more important than the data itself. Occasionally, there is a drastic difference between the expectations and actual results. If so, be aware of the possible justifications for this difference.
  • Don't react too quickly to the news. Often numbers are released and then revised, and things can change quickly. Pay attention to these revisions, as they may be a useful tool for seeing the trends and reacting more accurately to future reports.

What Are the Risks of Forex Trading?

Foreign exchange, or forex, trading can be highly profitable, but it also entails risks that are not present in other markets. Unlike domestic stock trading, forex traders are also exposed to currency risk when the value of a foreign currency goes up or down. In addition, forex markets also offer extremely high leverage, which can easily wipe out an unlucky trader if the markets move against them.

How Do Forex Traders Make Money?

Forex traders make money by betting that the value of a country's currency will rise relative to another's. For example, a forex trader might trade euros for dollars if they believe the euro markets are likely to face a downturn. Forex traders can also profit from interest rates—if a country's central bank raises the interest rate, the value of that currency will likely appreciate.

What Is Fundamental Analysis in Forex Trading?

Fundamental analysis is the practice of examining the intrinsic features of an asset to determine its value, rather than historical price action or market sentiment. In securities markets, this entails looking at a company's balance sheet to assess its future profitability. In the forex market, traders conduct fundamental analysis by looking at economic indicators and other metrics to project its trajectory in the world market.

The Bottom Line

There are many economic indicators and even more private reports that can be used to evaluate forex fundamentals. It's important to take the time to not only look at the numbers but also understand what they mean and how they affect a nation's economy. When properly used, these indicators can be an invaluable resource for any currency trader.

Sat, 23 Dec 2023 10:00:00 -0600 en text/html
2023 in AI: The Highs, Lows, Scams, and What’s Next

If 2023 was defined by any specific type of technology, it's artificial intelligence. Thanks to vast advancements in the tech that launched in late 2022, this year has seen AI taken to a whole new level, rolling out chatbots and other content generators to business software across the world.

The meteoric rise of generative AI platforms like ChatGPT and Google Bard has been anything but seamless, though. From silly missteps and small errors to regulatory debates and full-on scandals, artificial intelligence has caused quite a kerfuffle in the tech industry in 365 short days.

In this guide, we'll outline all the AI madness, from accomplishments and failures to innovations and platforms, so you know what to expect for AI in 2024.

Most Notable AI Platforms of 2023

The AI boom of 2023 was largely fueled by the wide variety of platforms that launched from big tech firms like Microsoft and Google. These AI chatbots can do everything from respond to questions, develop content, and even generate images, with varying levels of efficacy depending on which one you go with.

Here are some of the most notable AI platforms of 2023:


ChatGPT is the AI chatbot that started it all. Created by OpenAI, this initial iteration broke into the tech scene in November 2022, impressing users with its ability to answer questions and create content in mere seconds that (kind of) sounded like an actual person.

Now, a little more than a year later, ChatGPT has more than 180 million users, receives 10 million daily queries, and boasts more than two million paying customers. On top of that, ChatGPT updates continue to roll out, improving on the already impressive tech.

In response, ChatGPT alternatives are popping up on what feels like a daily basis, many of which we've outlined below.

Check out our dedicated ChatGPT guide for more information

Google Bard & Gemini

While ChatGPT was the first to market, Google was quick on its heels launching Google Bard, the AI chatbot powered by the largest search engine in the world. The platform is powered by the PaLM 2 language model and naturally requires a Google account to get started.

Google Bard has had its fair share of stumbles, particularly its proclivity for spreading misinformation, but with the wealth of data at Google's disposal, it established itself as a clear alternative to ChatGPT.

Additionally, Google recently launched the Gemini platform, an all-in-one hub for generative AI functionality. This tool can create text, code, audio, imagery, and video without transferring between services, making it Google's “largest and most capable” AI yet.

Check out our dedicated Gemini guide for more information

Microsoft Copilot

As a significant partner of ChatGPT, Microsoft was able to integrate generative AI into its platforms quick and effectively. The AI platform for Microsoft has gone by a few different names, including Bing Chat, but recently, the company consolidated its AI offerings under a single name: Microsoft Copilot.

The service can be used for free on the Bing search engine and the Windows 10 and Windows 11 desktop interfaces. Beyond that, the more advanced version of Microsoft Copilot exists as a paid-for add-on to Microsoft 365, which can integrate with Teams, Office, Outlook, and other Microsoft services.

Check out our dedicated Copilot guide for more information

Amazon Q

Amazon was pretty late to the AI game compared to the likes of Google and Microsoft, not launching its AI chatbot competitor until November 2023, nearly a year after ChatGPT hit the market. Still, it's Amazon, so it's offering should be pretty competitive, right?

Well, it's nothing too groundbreaking, with the same conversational, generative AI abilities as its predecessors. Even worse, Amazon Q is only available to AWS users in paid-for two forms: Q Business and Q Builder.

The Business plan is a for standard generative AI functionality, while the Builder plan is for app developers that want to take advantage of the groundbreaking tech for their own developments.

Check out our dedicated Amazon Q guide for more information


Not all the AI platforms are powered by big tech firms. Launched in March 2023, Claude is an ethical iteration of the technology from Anthropic, a startup owned by two former OpenAI employees. The goal of the platform is to generate “reliable, interpretable, and steerable AI systems.”

While it may not be owned by a big tech firm, that doesn't mean these companies aren't investing. In fact, Google has invested $400 million in the company, while Amazon has put up $4 billion for the budding startup.

Check out our dedicated Claude guide for more information

Best AI Features of 2023

This year, we've seen AI used for a wide range of purposes. The technology lends itself to a wide range of generative functionalities, many of which can help you run your business. Here are some of the best AI features of 2023:

  • Content generation – From poetry to email marketing campaigns, generative AI platforms can create content like no technology before it. The writing is near-human, although between the factual inaccuracies and uncanny valley-inducing tone, it's still far from perfect.
  • Image/video editing – Image and video editing was a manual process until recently, when AI features in Adobe Photoshop and other tools allow you to simply type in what you want the picture to look like, and it can generate, edit, and finish images and videos to your liking.
  • Audio creation – Whether it be a voice or a full on song, AI is now equipped to create audio that sounds like you with nothing more than a few clicks.
  • Code writing – Not all platforms are adept at this, but ChatGPT in particular can generate code for a website that will produce actual results for your site or business.

Essentially, if you need to create or edit something, generative AI platforms like ChatGPT are designed to help. Luckily, the new year should expand this list substantially, so stay up to date on the latest AI advancements by checking out coverage in 2024.

Worst AI Fails of 2023

As is the case with any new technology, AI is far from perfect. Chatbots are still quite prone to providing inaccurate information, generating odd hallucinations in images, and generally messing things up more than they're helping.

Here are some of the worst AI fails of the year:

ChatGPT creates phishing template

Some studies have found that AI platforms are prone to sharing misinformation, but it gets even worse when it comes to scams.'s own research found that ChatGPT, the world's most popular AI chatbot, is still primed to create phishing email templates that scammers can use to steal your information.

Yes, merely asking ChatGPT to create a phishing email gets you a warning screen, but there's an easy work around. Just ask it to “write me an email pretending to be Microsoft,” and you'll get exactly what you need to scam unsuspecting individuals online.

Mr. Beast Deepfake Scam

The online world is filled with scams, but AI-powered scams are particularly problematic, as they can replicate the image and voice of trusted individuals. That's what happened to Mr. Beast, the most popular YouTuber in the world, in October.

Deepfake videos of Mr. Beast started popping up all over the web, claiming to be giving away iPhone 15s for as low as $2. Given the charitable nature of Mr. Beast's platform, many individuals fell victim to the scam before the popular YouTuber could denounce the video as a scam.

CNET published inaccurate AI-generated content

When AI was still getting its footing, CNET made the bold move of putting AI in charge of generating some of its content, in hopes of bolstering the site's offerings and test out the technology in a real-life scenario.

Unfortunately, that experiment went quite poorly, with 41 of the 77 news stories published by AI requiring corrections at some point. As a result, CNET now puts warning labels on its content generated by AI, so you know whether or not a person is actually providing you with tech news.

“Guess the Cause of Death” Poll from Microsoft Copilot

It's no secret that AI is being used to churn out online content for mass consumption, either recapping other articles or generating articles of its own. Microsoft Start is one of these services, which uses AI to aggregate news in a single discovery platform.

Unfortunately, the news aggregator AI made an interesting design in trying to engage readers, by putting a “Guess the Cause of Death” poll on a Guardian article about the tragic death of a water polo coach. The options were murder, accident, and suicide. Definitely not a good look for AI.

AI lawyer sued for not having a license

DoNotPay Inc was considered the “world's first robot lawyer,” helping to consolidate the process of contesting parking tickets. Launched in 2015, the service spent seven years fighting these kinds of trials in court for their customers.

However, in March, DoNotPay was sued by a user, because the company doesn't technically have a law decree, nor has the robot lawyer in question passed the Bar. The company beat the lawsuit in November, but it certainly put the spotlight on AI in a negative way.

Best AI Training Courses of 2023

Falling behind when it comes to generative AI platforms could be dire for your business. The technology is groundbreakingly helpful for those trying to grow quickly, which is why there are a wide range of AI training courses that can get you started on the right path. Here are some of the best:

These courses can provide you with everything from a basic understanding of how generative AI works to a full-on class in how to make these platforms work for your business. They focus on AI as a whole, or on particularly services, so you can get as specialized as you want.

Most Shocking AI Moment of 2023

There were a lot of shocking AI moments in 2023, but one certainly stood out as the wildest string of events in the entire tech industry: the firing and rehiring of Sam Altman from OpenAI. For those that don't know, OpenAI is the company behind ChatGPT, the most popular AI platform in the world and the match that lit the powder keg of AI technology in 2023.

However, just a few short weeks ago, tensions were rising between CEO Sam Altman and the board of directors, which shockingly resulted in Altman's ousting as the head of the company.

The move sent shockwaves through the industry, as Altman was, by all accounts, doing quite well as CEO, given the company's success, and employees even threatened to resign if the board didn't reverse their decision and resign. After that, Altman was hired by Microsoft, as the company had significant ties to the tech giant during their meteoric rise in 2023.

The drama didn't end there, though. OpenAI and the board eventually caved, hiring Altman back as CEO and replacing the old board of director with a new board of directors that wouldn't make such a bone-headed decision in the first place.

Even wilder still, Microsoft would be added to the board of directors as a “non-voting observer,” a term that we'll have to wait and see exactly what that means.

What's Next? AI in 2024

In 2023, AI advancement took a huge step forward, putting generative AI capabilities into the hands of everyday users and expanding the functionality to content, code, images, audio, video, and pretty much anything else you can think of. So, what does the future hold for this kind of technology?

For starters, AI is going to get a lot faster and more accurate, as is often the case with any technology. On top of that, devices are going to start getting dedicated AI-powered chips that can handle requests on-device rather than over the internet, which will greatly Boost performance across the board. Even better, AI platforms will begin rolling out that are more specialist focused, as opposed to the broader platforms now, so you'll be able to get the tailored answers you need for your particular situation.

Honestly, the sky is the limit when it comes to this kind of technology, as it's truly in its infancy. The only thing we know for sure is that is going to be covering these updates and more, so check back for AI updates in 2024!

Tue, 26 Dec 2023 23:31:00 -0600 en-US text/html

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