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IAAP-CAP Certified Administrative Professional (CAP)

The Certified Administrative Professional (CAP) is an NCCA-accredited credential designed specifically for the administrative professional. The NCCA, or National Commission of Certifying Agencies, is the accrediting arm of the Institute for Credentialing Excellence, or ICE, and verifies that the CAP meets national and international credentialing industry standards for certification programs.

Its a fantastic way to show the world you are serious about your career; that you have a current knowledge of the areas necessary to be a rockstar in your role; that you are committed to learning long after the class work is done; and its an amazing way to prove to yourself you really CAN accomplish anything you set your mind to.

CAP exam Domains & Percentages
Organizational Communications (24%)
Business Writing and Document Production (22%)
Technology and Information Distribution (16%)
Office and Records Management (15%)
Event and Project Management (12%)
Operational Functions (11%)

The CAP® (Certified Administrative Professional) is an NCCA-accredited professional certification designed for office and administrative professionals. The tasks and responsibilities of those working in administrative professions are as varied and vast as the number of firms employing them.
The CAP exam is created using the CAP Body of Knowledge, which is developed by practicing professionals and business educators conducting a job analysis study approximately every five years*. The purpose of the study is to collect qualitative and quantitative data regarding practices conducted by administrative professionals; the resulting data is reflected in the Body of Knowledge to ensure the CAP exam is clear, comprehensive, and reflective of current practices.
Under each of the six functional area domains are Performance Outcomes (POs), which are detailed, measurable competencies based on the most significant knowledge and skills administrative professionals should know to be successful in their positions. Under each PO are bullet points tying the competency to specific business and/or office functions.

PO 1: Describe the concepts and applications of communication, management, and leadership models/theories within organizations.
• Identify the various types of communication (written, verbal, nonverbal, interpersonal, group, public) and which is the most effective for different business situations
• Describe management/leadership theories and how they relate to effective organizational communication
PO 2: Describe the process of effective interaction with internal and external stakeholders of an organization.
• Demonstrate a basic knowledge and proficiency in managing and resolving conflict within an organization
PO 3: Recognize the importance and utilization of professional networking.
• Describe how networking (both in-person and virtual) has changed the way people find jobs and companies recruit new employees
| 3 | Effective Fall 2018 CAP Body of Knowledge
PO 4: Demonstrate an understanding of team dynamics within organizations.
• Identify the different types of teams and describe their purpose
• Describe the specific kinds of dynamics within teams and how they can be managed
• Demonstrate knowledge in effective decision making, communication, and team building
PO 5: Describe the positive and negative types of interpersonal interactions existing within an organization.
• Explain how human motivation affects organizational dynamics
• Demonstrate basic knowledge of the differences between managing and leading
• Explain the dynamics of mentorship and coaching, including the effect on performance
PO 6: Demonstrate knowledge in the techniques of creating and giving presentations.
• Describe how to apply methods of coping with communication anxiety
• Identify the different types of presentations and appropriate usage of each
• Demonstrate knowledge of how to prepare for and deliver a presentation
PO 7: Demonstrate the ability to conduct business with diverse cultures.
• Describe international business practices with regard to cultural norms and rituals
• Demonstrate knowledge of the importance of multicultural communication in todays workplace
PO 8: Demonstrate a basic knowledge in organizational structure, systems, and strategies including their role in
productivity and effective management.
• Describe the parts of a strategic plan and how it affects organization performance
• Define various organization management systems that examine productivity (such as Six Sigma and TQM)
PO 9: Describe how confidentiality, legality, and ethics are important for the functioning of an organization.
• Understand basic employer and employees rights with regard to legality

PO 1: Demonstrate knowledge of terminology associated with business writing and document production.
• Identify the different functions of correspondence, documents, and reports within an organization
• Describe which method is best for creating and distributing reports and documents within an organization
• Identify best practices for developing business communications such as research, audience analysis, and compositio
n | 4 | Effective Fall 2018 CAP Body of Knowledge
PO 2: Exhibit proficiency in proofreading and editing documents.
• Demonstrate knowledge of document readability for business communication
• Identify and describe the most important steps when editing and proofreading
• Apply the basics of copy editing for various types of documents
PO 3: Demonstrate proficiency in the use of grammar, spelling, and sentence construction.
• Demonstrate ability to apply basic rules of English grammar, especially spelling, punctuation, capitalization, and
sentence construction
PO 4: Describe the steps required to create and edit different types of business documents.
• Demonstrate an ability to determine and develop materials for the appropriate audience for different types of
business documents
• Exhibit knowledge of which software applications are appropriate to produce common business documents (e.g., MS
Word, Google Docs, Adobe Acrobat)
• Demonstrate proficiency in spreadsheet creation, including simple formulas and data manipulation
• Understand the application and use of presentation software (e.g., MS PowerPoint, Prezi, etc.)
PO 5: Describe the features and tools used in desktop publishing for newsletter, flyers, etc.
• Exhibit knowledge of desktop design software including features and functions
• Identify important aspects of layout and design
• Demonstrate a familiarity with online tools for web publishing
• Recognize basic graphic design tools for office and web publishing
PO 6: Identify the necessary elements needed to create and present effective charts and graphs.
• Demonstrate knowledge of software applications used to create, format, and insert charts, tables, and graphs into
business documents and presentations
PO 7: Identify the important elements necessary for finishing a document (e.g., binding, collation, stapling,
coloring, graphics, etc.)
• Describe the key differences and requirements for electronic versus hard-copy output of documents
PO 8: Demonstrate proficiency in the creation of minutes for meetings.
• Identify how to prepare minutes for a meeting, capturing the essence of agenda items and actions taken

PO 1: Describe the process of information distribution within an office environment.
• Demonstrate knowledge in how to organize distribution lists for various types of communications
PO 2: Identify the important differences between traditional and electronic distribution of information.
• Demonstrate knowledge and proficiency of different email interface types
• Know which software and technology is available for distributing information
PO 3: Identify copyright laws, regulations regarding intellectual property, and ways to maintain confidentiality
when distributing information.
• Identify proper attribution of quotations from published documents
PO 4: Describe the process and techniques of gathering, compiling, and analyzing data.
• Exhibit knowledge of which software applications are appropriate for compiling, storing, and analyzing data
• Demonstrate a clear understanding of which data are appropriate to collect and why
• Demonstrate a proficiency in creating a well-organized report with regard to organization and data visualization
PO 5: Demonstrate knowledge in the use of the Internet, including social media, as a way of distributing
• Identify and describe the important characteristics of sending email (e.g., etiquette, attachments, formatting, etc.)
• Demonstrate knowledge and proficiency in social media usage and etiquette
• Exhibit knowledge of which social media applications are appropriate for a specific task and how to use them
PO 6: Demonstrate basic knowledge in the installation, maintenance, and troubleshooting of both equipment and
• Identify various computer hardware used in an office
• Demonstrate knowledge of basic office software and functions
• Identify available online resources for equipment and software training and usage
PO 7: Demonstrate basic knowledge in the use of different types of computer systems.
• Identify potential issues with compatibility of different operating systems, such as Microsoft and Apple
PO 8: Describe common ways of storing and transferring data and the types of media appropriate for each.
• Demonstrate knowledge and proficiency in identifying file types and the appropriate ways of converting documents
• Exhibit knowledge of software programs used for document conversion
• Identify and describe common procedures of backing up electronic information and databases, including cloud
PO 9: Explain appropriate security procedures for maintaining, backing up, and storing information.
• Demonstrate knowledge of legal issues regarding the storing of electronic information

PO 1: Demonstrate knowledge of basic terminology associated with records management using ARMA Guidelines.
• Prove knowledge of terms such as metadata, records retention, and data archiving
• Demonstrate familiarity with terms used by ARMA and general records management
PO 2: Identify the key advantages and disadvantages of electronic and manual (paper) file management based
on ARMA Guidelines.
• Demonstrate usage of both paper and electronic filing systems as appropriate based on access requirements and
organizational needs
PO 3: Demonstrate knowledge of both electronic and manual (paper) filing rules and standards based on ARMA
• Describe types of electronic files, naming conventions, options for accessing, and methods of altering information
• Exhibit knowledge of available software, systems, and services for electronic filing
• Describe the different methods for creating, storing, and retaining files
PO 4: Identify the appropriate security for both electronic and manual files.
• Identify the key laws regarding record storage and confidentiality
• Describe both the strengths and weaknesses of types of record and file security
PO 5: Demonstrate knowledge of file retrieval, maintenance, and retention.
• Describe how to develop a record retention schedule for both electronic and paper files
PO 6: Identify appropriate ergonomics for a productive personal workspace.
• Describe the significant elements of workspaces and why they are important to efficient and effective working
PO 7: Demonstrate knowledge of resources necessary to efficiently manage an office.
• Describe the steps in placing and receiving supply orders
• Describe the process of creating and distributing an RFP (Request for Proposal)
PO 8: Identify the important methods of checking and maintaining office supplies.
• Identify the steps involved in creating inventory lists
• Recognize types of software appropriate for maintaining inventory
PO 9: Demonstrate knowledge of functioning in a virtual office.
• Identify both the advantages and disadvantages of virtual offices versus traditional offices

PO 1: Demonstrate knowledge of basic terminology associated with event management.
• Identify the necessary elements in planning events ranging from internal meetings to external conferences
PO 2: Demonstrate proficiency in travel preparation.
• Describe the necessary elements for planning and organizing travel, both domestically and internationally
PO 3: Describe the key requirements for meetings both in person and virtual.
• Describe the steps required in the organization and planning of professional meetings
• Exhibit knowledge of which software applications are appropriate for online meetings
PO 4: Demonstrate knowledge in prioritizing and delegating elements of a project from planning to
• Identify and describe the important techniques of time management from the planning stage to the implementation of a project
• Demonstrate the ability to identify and evaluate the skills and competencies of others for project delegation
PO 5: Describe the steps required in organizing, planning, and managing a project.
• Demonstrate proficiency in prioritizing and organizing work tasks
• Identify which software and technology tools are appropriate for managing a project
• Demonstrate knowledge of negotiating, budget review, and bill explanation when organizing a project

PO 1: Demonstrate knowledge in the duties and processes of human resources.
• Identify different forms of harassment in the workplace
• Describe the ways to address employee situations professionally and legally
• Identify approaches to and the importance of following organizational policies and procedures
• Demonstrate knowledge of and purpose for performance evaluations
PO 2: Describe the various methods of recruitment, staffing, and hiring practices.
• Define different interview types and processes
• Demonstrate the ability to determine the staffing requirements of an organization
| 8 | Effective Fall 2018 CAP Body of Knowledge
PO 3: Recognize why cultural and generational diversity is important for organizations.
• Describe how differing cultural and generational perspectives can benefit an organization
• Identify what should be included in diversity training within an organization
PO 4: Demonstrate a basic knowledge of the procedures involved in onboarding and offboarding employees
within organizations.
• Describe the process of scheduling orientation and completing required paperwork
PO 5: Identify basic terminology associated with the financial functions of the organization.
• Distinguish between terms such as assets, liabilities, overhead, and balance sheet
• Describe the key differences between a budget, a profit and loss statement, and a statement of cash flow
PO 6: Demonstrate a knowledge of budgets and financial statements.
• Describe how to track electronic credits and debits on bank statements
• Demonstrate a proficiency in how to read a financial statement
• Describe the process of creating, tracking, and balancing a budget
• Identify the procedures and management of handling petty cash
PO 7: Identify important elements of the banking process and transactions.
• Identify the appropriate forms for depositing, withdrawing, and transferring cash
• Describe how to record, report, and document cash and checks
• Describe safe and secure money-handling procedures

Certified Administrative Professional (CAP)
IAAP Administrative health
Killexams : IAAP Administrative health - BingNews https://killexams.com/pass4sure/exam-detail/IAAP-CAP Search results Killexams : IAAP Administrative health - BingNews https://killexams.com/pass4sure/exam-detail/IAAP-CAP https://killexams.com/exam_list/IAAP Killexams : Top trends in the administrative field

Editor's note: CNN.com has a business partnership with CareerBuilder.com, which serves as the exclusive provider of job listings and services to CNN.com.

(CareerBuilder.com) -- Indispensable assistants: Where would we be without them?

Firms require administrative talent to support current and new operations that span across regions, time zones and countries. And companies are finding it challenging to locate staff. Unemployment remains low by historical standards, and demand for skilled professionals is high. In addition, the U.S. Department of Labor's Bureau of Labor Statistics has identified office administrative services as one of the fastest growing industries through 2024.

The hottest administrative roles

According to the OfficeTeam 2007 Salary Guide, starting compensation for support staff is forecast to rise an average of 3.5 percent this year.

Senior office/facilities managers will see the greatest increase in starting salaries of any single administrative job classification, with base compensation expected to rise 8.2 percent to the range of $37,500 to $52,000 annually. Senior executive assistants will see average starting salaries of $39,000 to $54,750, a 6.5 percent increase over 2006 levels. Professionals in these roles are usually asked to take on more advanced tasks like budgeting and project management, and will be compensated accordingly.

Support staff in growing industries, such as manufacturing, financial services, commercial real estate and health care also may see higher-than-average pay. Medical executive assistants, for example, will see starting salaries increase 5.6 percent, to the range of $33,000 to $43,000 per year.

Qualities in Demand

According to a survey sponsored by OfficeTeam and the International Association of Administrative Professionals (IAAP), hiring managers said they consider organizational skills, initiative and attention to detail the most important qualities for support professionals to possess. Following are additional highly sought traits:

Experience -- In general, companies are looking to hire individuals with at least a year or two of related work experience. Applicants with three or more years of experience are in greatest demand.

Job stability -- Companies appreciate candidates who have stayed with previous organizations for at least two years, as it shows loyalty to the firm and allows the worker to gain a greater depth of knowledge about a particular position or industry.

Adaptability -- Eighty-five percent of managers surveyed by OfficeTeam and IAAP said the responsibilities of administrative staff are becoming more complex, beyond traditional tasks such as filing, taking notes at meetings, handling mail and e-mail, and answering phones. For example, companies seek professionals who can manage vendor relationships, resolve conflict, connect disparate groups of employees, learn new technologies, and train others on new equipment and applications.

Flexibility -- Being able to handle a variety of tasks is a necessary skill for administrative professionals, as they often fulfill several roles within their organizations. An administrative assistant, for example, also might handle the typical duties of an office manager, especially in a small organization. As a result, hiring managers seek candidates who demonstrate an eagerness to learn and work beyond their job descriptions.

Superior technical skills -- Most companies now require proficiency with Microsoft Office, but many prefer applicants who can show advanced skills in using this suite of applications. In addition, hiring managers polled by OfficeTeam, HR.com and IAAP said word processing, spreadsheet and e-mail and calendaring software skills are in high demand.

A commitment to continuing education -- Increasingly, college degrees are a prerequisite for many administrative positions. In addition to bachelor's or associate degrees, employers place a high value on the pursuit of supplemental college courses, online training and relevant workshops or seminars. Those who possess the Certified Administrative Professional, Certified Professional Secretary or Microsoft Business Certification (formerly the Microsoft Office Specialist certification) credential also are highly sought. These professionals can expect starting salaries that exceed average levels for their positions by 7 percent to 10 percent, according to OfficeTeam research.

Interpersonal skills -- Administrative professionals often interact with their companies' clients or customers, vendors and internal staff. Because they serve as the face of the firm, they must represent their managers and organizations in a professional way. In a competitive market for skilled candidates, companies may be willing to train inexperienced applicants if their interpersonal skills and personalities are a good match for the job. In fact, 67 percent of managers polled by OfficeTeam, HR.com and IAAP said they would hire an applicant with strong soft skills whose technical abilities were lacking; only 9 percent would hire someone who had strong technical expertise but weak interpersonal skills

The hiring outlook is most promising for candidates who can demonstrate they offer the complete package -- a proven ability to excel in the administrative profession, communicate effectively with others and contribute to the success of the team.

For more information about employment trends in 2007, request a free copy of the OfficeTeam 2007 Salary Guide at www.officeteam.com or by calling 800.804.8367. E-mail to a friend E-mail to a friend

Copyright CareerBuilder.com 2009. All rights reserved. The information contained in this article may not be published, broadcast or otherwise distributed without the prior written authority

OfficeTeam is the world's leading staffing service specializing in the placement of highly skilled administrative and office support professionals. The company has more than 300 locations worldwide, and offers online job search services at www.officeteam.com.

Tue, 11 Jan 2022 12:11:00 -0600 en text/html https://edition.cnn.com/2007/LIVING/worklife/07/04/cb.assistants/
Killexams : Area health departments seeking input on community health care needs

Enid News & Eagle

ENID, Okla. — Oklahoma State Department of Health District 2 county health departments are seeking public input through a community health survey to help address health care needs and Excellerate health outcomes in communities served by the district.

Counties included in the survey, developed to assist in better understanding and addressing the health care needs of adults and children across the district, are Alfalfa, Blaine, Canadian, Garfield, Garfield, Grant, Kingfisher, Logan and Major, according to a press release.

The data gathered from responses will provide insight into existing problems and help determine the best programs and services for District 2 communities in the coming months.

The survey is available in both English and Spanish and is completely anonymous. District 2 county health departments have QR codes and staff available to assist individuals interested in completing the survey. Surveys also will be made available on the county health department’s Facebook pages and community events.

Answers provided in the survey will be part of a collective group of data to assist in strategic planning in District 2 and will help identify important factors contributing to concerns in health care. To participate in the survey, scan the QR code, visit your nearest County Health Department or visit https://forms.office.com/g/h2RQgyKwQq for English and https://forms.office.com/g/w6re3L8ZmM for Spanish.

Fri, 15 Jul 2022 10:05:00 -0500 en text/html https://www.enidnews.com/news/area-health-departments-seeking-input-on-community-health-care-needs/article_4db6bece-048a-11ed-b00f-fbc938e926bc.html
Killexams : Administrative professionals host effectiveness discussion

The Aloha Kauai Chapter of the International Association of Administrative Professionals (IAAP) will have Dore Jean as its guest speaker Wednesday, June 19, at 5:30 p.m. in the Kauai Electric conference room near Kukui Grove Center. The presentation is free

The Aloha Kauai Chapter of the International Association of Administrative Professionals (IAAP) will have Dore Jean as its guest speaker Wednesday, June 19, at 5:30 p.m. in the Kauai Electric conference room near Kukui Grove Center.

The presentation is free and open to all office professionals, but seating is limited, so those interested in attending should contact Dawn Omalza, 246-8246, or Diane Rapozo, 245-7516.

Jean’s course is “Tools for Increasing Effectiveness.” She has been a facilitator for Kauai 7 Habits courses for the past seven years on the island.

The courses have been used by over half of all Fortune 500 companies, and are based on Dr. Stephen Covey’s principles and practices proven to enhance performance.

Kauai 7 Habits program will officially end in August. Until then, all courses are offered for only $77 per person, materials included. Class space is limited, so interested businesses and families should sign up now for the final courses.

For a class schedule, to sign up, or for more information, please call Jean, 639-2344, or e-mail her at dorejean@hotmail.com.

In other IAAP news, Omalza, Kaua’i chapter president, and Julie Pavao, vice president, represented the Aloha Kauai Chapter at the 21st Hawaii Division IAAP Annual Meeting.

The annual meeting was held in La’ie, O’ahu, hosted by the Mahalo No Ka Hana Chapter. Members of the Mahalo No Ka Hana Chapter are with Brigham Young University Hawaii, Hawaii Reserves, Inc. and the Polynesian Cultural Center.

The theme was “Vision Without Boundaries.” The annual meeting featured over a dozen educational seminars and workshops, presented by BYU professors.

Some of them were Web designing, the executive homemaker, ergonomics, when opposites meet in the workplace, and the technology highway.

The Hawaii Division IAAP consists of seven local chapters: Aloha Kauai Chapter, Hawaii Chapter (O’ahu), Hilo Chapter, Mahalo No Ka Hana Chapter (O’ahu), No Ka Oi Chapter (Maui), Oahu Chapter, and West Hawaii Chapter (Big Island).

The Hawaii Division IAAP has been instrumental in providing information, resources and support to professionals across the state who work in this field, Omalza said.

Local companies like Kauai Electric, Princeville Resort, First Hawaiian Bank, Kamehameha Schools, Kaua’i Visitors Bureau, Cingular Wireless, Gay & Robinson, and others understand the importance of having their administrative assistants be members of the Aloha Kauai Chapter of IAAP, Omalza said.

The IAAP mission is to be the acknowledged, recognized leader of administrative professionals, and to enhance their individual and collective value, image, competence and influence.

The IAAP vision is to inspire and equip all administrative professionals to attain excellence.

Membership with the Aloha Kauai Chapter of IAAP helps members enhance leadership skills, advance careers, and build valuable professional networks and friendships.

Please call Omalza, 246-8246, or Pavao, 826-2220, for more information.

Wed, 01 Jun 2022 12:00:00 -0500 en-US text/html https://www.thegardenisland.com/2002/06/09/business/administrative-professionals-host-effectiveness-discussion/
Killexams : American Health Plans Selects the BPaaS Offering from RAM Technologies, Inc. (RAM Health Services) for the Administration of I-SNP Business

RAM's end-to-end offering for the administration of government sponsored healthcare programs provides superior performance for Medicare and Medicaid health plans.

FORT WASHINGTON, Pa., July 13, 2022 /PRNewswire-PRWeb/ -- RAM Technologies, Inc. (RAM), the perennial leader in enterprise software solutions and services for Medicare Advantage and Managed Medicaid health plans, is pleased to announce the existing addition to the RAM family of clients, American Health Plans based in Franklin, Tennessee.

American Health Plans selected RAM to provide the technology platform and administrative services to support the growing book of business for its Medicare Advantage Institutional Special Needs Plans (I-SNPS). RAM's industry leading solution (HEALTHsuite Advantage™ core and eHealthsuite™ member and provider portals) combined with the preeminent Medicare Advantage operational expertise of RAM Health Services (RAM's internal BPaaS division) will drive operational efficiencies, control costs, and ensure compliance with CMS allowing American Health Plans to focus on the expansion of their business.

American Health Plans manages I-SNPs in nursing homes across more than ten (10) states and is the largest and fastest growing provider-owned I-SNP in the country. American Health Plan's roots in managed care run deep and its plans can be found in over 300 nursing homes. American Health Plans grew its facility footprint by one-third in just the first quarter of 2022 by adding more than one-hundred (100) new nursing homes to its network of provider-owned I-SNPs.

Robin Bradley, Chief Operating Officer, of American Health Partners, the parent company of American Health Plans, said, "Our organization is growing rapidly as we continue to add new facilities and members across an expanding number of states. We needed a platform and a partner focused on the administration of Medicare Advantage to support our operations today and enable continued and compliant growth in the future. We found the combination of RAM's advanced technology and experienced staff to be the best fit for our needs."

Mr. James (Jimmy) Kolata, Chief Strategy Officer for RAM Technologies, added, "American Health Plans is an innovator and leader in the I-SNP market and continuously prove this by expanding into new geographies and locations to support the lives of institutionalized members. Being selected to partner with American Health Plans is an honor and yet another validation of RAM as the leader in the Medicare Advantage solutions and services space. We look forward to supporting American Health Plan's continued growth for many years to come."

RAM Technologies, Inc. provides both technology (SaaS) and business process solutions (BPaaS) to health plans serving the Medicare Advantage and Managed Medicaid markets. RAM's core administrative solution, HEALTHsuite Advantage, represents the next evolution in Medicare and Managed Medicaid administration. HEALTHsuite Advantage deploys rapidly in a pre-configured state. This innovative approach slashes implementation durations, eliminates risk and reduces TCO. HEALTHsuite Advantage's robust features and functions include all the essential core system capabilities, including benefit administration, enrollment, billing, reconciliation, provider data management, provider contracting and reimbursement, utilization management, encounter and claims administration, fulfillment, customer service and more including fully integrated workflow and bi-directional integration with CMS – a must for Medicare Advantage and Managed Medicaid organizations.

The RAM Health Services (BPaaS) offering provides health plans with the option to outsource all or select portions of their operations. This increased level of engagement affords plans, small and large, with a wealth of expertise in government sponsored healthcare programs, a benefit that had traditionally been available only to larger organizations. For new market entrants, this offering is particularly attractive as it dramatically reduces time to market, alleviates hiring and HR issues and enhances health plan revenue.

About American Health Plans:
American Health Plans, a division of Franklin, Tennessee-based American Health Partners, is a leader in the provider-owned Medicare Advantage industry. Through Institutional Special Needs Plans (ISNPs) and Institutional-Equivalent Special Needs Plans (IESNPs), American Health Plans equips senior living providers with a business model that can reduce financial risk by improving clinical outcomes across all levels of care. This division currently has co-ownership and partnership agreements with long-term care providers in Georgia, Florida, Kansas, Mississippi, Missouri, Oklahoma, Utah, Texas and Tennessee and Idaho. For more information, visit AmHealthPlans.com or call (800) 766-9404.

About RAM Technologies:
RAM Technologies is the leading provider of enterprise claims processing software and CMS Integration tools for health care organizations administering Medicare Advantage, Special Needs and Managed Medicaid plans. For over 40 years RAM Technologies has led the way in the creation of benefit administration software for these programs and continues to enhance their managed care software to meet the needs of a rapidly changing market. RAM Technologies has been recognized on Inc. Magazine's List of Fastest Growing Private Companies and the Philadelphia Business Journal's List of Top Software Developers for their advancements in the creation of comprehensive auto adjudication software for Medicare and SNP administration. To learn more about RAM Technologies' healthcare claims processing solutions call (877) 654-8810 or visit http://www.ramtechinc.com.

Media Contact

Mark A Wullert, RAM Technologies, Inc., 12156548810, mwullert@ramtechinc.com

SOURCE RAM Technologies, Inc.

© 2022 Benzinga.com. Benzinga does not provide investment advice. All rights reserved.

Tue, 12 Jul 2022 19:00:00 -0500 text/html https://www.benzinga.com/pressreleases/22/07/n28044541/american-health-plans-selects-the-bpaas-offering-from-ram-technologies-inc-ram-health-services-for
Killexams : Administrative professionals celebrate their trade this week

Let’s get real. Name one boss who calls his or her right-hand person an “administrative professional.” That right-hand person, known to be vital in keeping an office or business functioning smoothly and properly either in the presence or absence of

Let’s get real.

Name one boss who calls his or her right-hand person an “administrative professional.”

That right-hand person, known to be vital in keeping an office or business functioning smoothly and properly either in the presence or absence of the manager, probably will always be someone’s “secretary.”

But they are administrative professionals, with their own international professional organization, working together to Excellerate their skills and awareness of their vital work in keeping businesses running smoothly.

And this week, they’re celebrating.

“Ambassadors of Excellence” is the theme of this year’s observance of Administrative Professionals Week, today, Sunday, April 18, through Saturday, April 24.

This Wednesday, April 21, is Administrative Professionals Day.

The theme “Ambassadors of Excellence” signifies that administrative professionals are key front-line representatives for their employers, their profession, and organizations such as the International Association of Administrative Professionals (IAAP).

The theme also signifies the importance of being effective communicators, and suggests that administrative professionals have a responsibility to serve as mentors for entry-level administrative support staff and students.

“Ambassadors of Excellence” also has an international connotation, appropriate for today’s global business environment, said members of the Kaua‘i chapter of IAAP.

Administrative Professionals Week (APW), formerly known as Professional Secretaries Week, was created in 1952 as an annual opportunity to recognize the valuable contributions of office-support staff in business and government, and to encourage students to consider secretarial careers.

Since its inception, APW has been sponsored solely by IAAP, although when APW began, IAAP was then known as the National Secretaries Association.

A common public misconception is that APW was created by flower distributors, candy companies, or greeting-card manufacturers so they could sell more products. The truth, however, is that while gifts often are appreciated, this event was never meant to obligate employers or managers to supply gifts, local members said.

APW has become one of the largest workplace observances. Celebrated worldwide, APW brings together millions of people for community events and seminars, with individual bosses recognizing their support staff.

Although APW’s purpose is sometimes altered by other groups, a tremendous amount of publicity for the profession occurs at this time. IAAP’s objectives for APW are to:

  • Educate the public about administrative professionals’ expanding roles;
  • Enhance the profession’s image;
  • Encourage people to consider administrative careers;
  • Promote lifelong learning, certification and professional development.

IAAP members and staff use APW as a powerful public-relations opportunity to work toward these objectives, often simply by serving as role models, said representatives of the IAAP’s Aloha Kauai Chapter.

The local chapter hosts complimentary educational meetings several times a year. Membership with the Aloha Kauai Chapter-IAAP, enhances leadership skills, advances careers, and builds valuable professional networks and friendships, members agreed.

Please call Diane Rapozo at 245-7517, or Marcia Shimokawa at 246-8217, for membership information or more details.

Mayor Bryan J. Baptiste declared this week as Administrative Professionals Week on Kaua‘i, acknowledging that these professionals “keep business, education and government running smoothly and efficiently.”

Wed, 01 Jun 2022 12:00:00 -0500 en-US text/html https://www.thegardenisland.com/2004/04/18/business/administrative-professionals-celebrate-their-trade-this-week/
Killexams : Build your health & fitness knowledge

FRIDAY, July 15, 2022 (HealthDay News) -- Outpatient management seems safe for selected adults receiving antibiotic treatment for acute appendicitis, according to a study published online July 1 in JAMA Network Open.

David A. Talan, M.D., from the Ronald Reagan UCLA Medical Center in Los Angeles, and colleagues examined the use and safety of outpatient management of acute appendicitis in a secondary analysis of the Comparison of Outcomes of Antibiotic Drugs and Appendectomy trial, involving 776 adults with imaging-confirmed appendicitis who received antibiotics at 25 U.S. hospitals from May 1, 2016, to Feb. 28, 2020.

The researchers found that 5.4 percent of the participants underwent appendectomy within 24 hours and 1.0 percent did not receive their first dose of antibiotics within 24 hours and were excluded, yielding 726 participants in the study population. Of these participants, 46.1 and 53.9 percent were discharged within 24 hours (outpatients) and after 24 hours (inpatients), respectively. Serious adverse events (SAEs) occurred in 0.9 and 1.3 per 100 outpatients and inpatients, respectively, over seven days; in the appendicolith subgroup, SAEs occurred in 2.3 and 2.8 per 100 outpatients and inpatients, respectively. During this period, appendectomy occurred in 9.9 and 14.1 percent of outpatients and inpatients, respectively; the difference in incidence was similar in an adjusted analysis. Appendectomies occurred in 12.6 and 19.0 percent of outpatients and inpatients, respectively, at 30 days. Compared with inpatients, outpatients missed fewer workdays (2.6 versus 3.8) and had a similar frequency of return health care visits, as well as high satisfaction and EuroQol 5-dimension scores.

"Most patients who choose antibiotics can avoid hospitalization without incurring increased risk of serious complications or appendectomy," the authors write.

Several authors disclosed financial ties to the pharmaceutical industry.

Fri, 15 Jul 2022 03:40:00 -0500 en text/html https://omaha.com/lifestyles/health-med-fit/outpatient-antibiotic-management-of-appendicitis-feasible-for-selected-adults/article_c55d9a6b-1fb9-567d-9f7a-e1b528ee5dfe.html
Killexams : FG Launches App for Contract Tenders, Job Vacancies

Olawale Ajimotokan in Abuja

The federal government has launched an Information Mobile Application (IAAP) that the public can refer to as one-shop information tool on government activities, notably on contract tenders and job placement.

The platform, which is downloadable from Google Play Store and can be used on any smart phone or iOS or android device, was launched yesterday by the Minister of Information and Culture, Lai Mohammed.

He said one of the revolutionary benefits of the app is that it would allow Nigerians to access the Tender Journal that is published twice a month to announce available government jobs, in addition to enabling more people, irrespective of their locations, to bid for government jobs.

The application designed by a Nigerian company, L- Cube, would provide the public with timely, accurate and authentic news reports on government policies, programmes and activities, while also allowing feedback mechanism for the information ministry to know what citizens feel about government.

Another value-added service of the App is the ‘’Be Inspired’’ section which allows any Nigerian, irrespective of his status, age or academic background, to meet top political, business, religious and other leaders.

“The introduction of this App is in line with my pledge when I assumed office to leverage the unique power of information and culture to drive the Change agenda of this administration, with the view to ensuring that Nigerians take ownership of the agenda to bring about a paradigm shift in the way we do things. It is also in line with the mandate of the Federal Ministry of Information and Culture to lead in the management of the image and reputation of the people and policies of the federal government of Nigeria through a professional and dynamic public Information system that facilitates access by citizens and the global community to credible and timely information about our nation,’’ Mohammed said.

A representative of L-Cube, Olawale Wale- Falope said the world see the many hidden goods about Nigeria through the app and present current and real time news about the country.

Tue, 28 Jun 2022 12:00:00 -0500 en-US text/html https://www.thisdaylive.com/index.php/2016/12/16/fg-launches-app-for-contract-tenders-job-vacancies/
Killexams : Washington County has launched a campaign to provide easier access to residents for area mental health resources. Here’s how it works.

Washington County Executive Joshua Schoemann

Washington County Executive Joshua Schoemann has been concerned about people abusing opioids and increasing mental health issues, especially with some of the social isolation people experienced during the COVID-19 pandemic.

So he and the county officials at the Department of Health and Human Services are doing something about it.

Schoemann recently announced Washington County's "Change the Ending" campaign to help residents find mental health and substance use resources. People in need are prompted through some basic questions at changetheend.com to find the resources that can best help them.

Schoemann said the county hopes to let people know about the campaign via social media, digital advertising, radio and television commercials. He said that some people may feel more comfortable getting the resources online than calling someone. There may be more confidentiality with that, he said.

More: Waukesha County Sheriff's Office will have a full-time mental health professional as part of a pilot program

Schoemann said that when he and other county officials hosted community conversations about access to mental health services, some residents said when they are ready to get help, it is hard to find.

"I think anything we can do to help with social isolation and substance abuse is worth it," he said, adding that the resources might help more residents in crisis situations and those seeking help after experiencing mental health issues due to social isolation.

A growing problem

Schoemann noted that mental health help is a big issue right now. Mental Health America reports 56% of adults with a mental illness receive no treatment for their condition.

Schoemann also cited concerns over a growing opioid crisis in Washington County. In 2019, the rate was 16 per 10,000, according to Wisconsin's Department of Health Services. In 2020, that had grown to 25 per 10,000.

In neighboring Waukesha County, it was 83 for 10,000 people in 2020, up from 50 people per 10,000 people.

Co-occurring substance use and mental health ailments are common. According to the Journal of the American Medical Association, roughly 50% of individuals with severe mental health disorders are affected by substance use. And 37% of alcohol users and 53% of drug users also have at least one serious mental illness.

“Our goal is to make community resources as accessible for everyone as possible,” said Julie Driscoll, Washington County’s chief health and human services officer. “We realize the work that is needed to help remove barriers and increase access to effective, quality treatments and resources. That’s why we’ve created this initiative; it needs to start happening now, and we’re willing to lead the charge.”

“We’re committed to seeing this campaign thrive and have a strong network of programs, services and facilities committed to connecting individuals with the support, assessment and treatment needed to recover," Schoemann said.

How 'Change the Ending' works

Find resources by visiting changetheend.com.

The website will ask whether you live in Washington County and then whether you have an issue with mental health, suicide or substance use. If you are not a county resident, the site will direct you to resources to find help outside the county.

The site will list resources available to county residents. Results can be filtered for services that provide help for those without insurance.

Cathy Kozlowicz can be reached at 262-361-9132 or cathy.kozlowicz@jrn.com. Follow her on Twitter at @kozlowicz_cathy.

Our subscribers make this reporting possible. Please consider supporting local journalism by subscribing to the Journal Sentinel at jsonline.com/deal.

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This article originally appeared on Milwaukee Journal Sentinel: Washington County campaign provides access to mental health resources

Wed, 13 Jul 2022 05:25:00 -0500 en-US text/html https://www.yahoo.com/entertainment/washington-county-launched-campaign-easier-130115251.html
Killexams : Forma Announces New Specialty Health Reimbursement Arrangement

Press release content from Globe Newswire. The AP news staff was not involved in its creation.

SAN FRANCISCO, July 11, 2022 (GLOBE NEWSWIRE) -- Forma, the life benefits platform, today announced that it will offer a Specialty Health Reimbursement Arrangement (HRA) solution in addition to its current benefits offerings. The newly launched Specialty HRA is a defined contribution, account-based plan aimed to cover the cost of specific abortion and abortion medical travel-related health expenses not adequately covered by group medical plans.

In response to the Supreme Court decision to overturn Roe vs. Wade, many companies are looking for solutions that support employees’ reproductive health care. Forma’s Specialty HRA Medical Travel Accommodations Program answers this market need. This newly launched program offers a solution as part of employer-sponsored benefits programs that can be used to pay for eligible tax-free medical expenses, such as transportation, lodging, and meals, each with detailed eligibility parameters.

“Reproductive care is deeply personal and is a part of core healthcare,” said Jason Fan, CEO and co-founder at Forma. “Forma was founded on the ideals of giving people the freedom of choice. The notion that a reproductive health care decision is determined by the government instead of between doctors and individuals is deeply disturbing. All people should have the ability to make their own choices about their body and their future. In order to support that, we have added a Specialty HRA solution focused on medical travel and accommodation to our health benefit programs to be used to help cover expenses for those seeking out-of-state abortion services.”

With Forma’s Specialty HRA, employers may present the Medical Travel Accommodations Program as one integrated arrangement but will need to keep in mind the technical distinction between medical and non-medical reimbursements, plan requirements, and taxability. The Specialty HRA must be employer funded and only available to employees enrolled in a group medical plan. It’s important to note that Specialty HRAs have specific eligibility and compliance requirements for the program. Forma is HIPAA compliant and follows the obligation for being a third-party administrator to manage HRA operations and compliance.

Forma provides implementation and administration services for the Specialty HRA Medical Travel Accommodations Program which includes the program design, the human resources information system (HRIS) demographic file for program eligibility to note employees enrolled in group medical plans, the secure file transfer protocol (SFTP) taxability file sent to employers, plan documents, and complimentary non-discrimination testing.

The flexible life benefits company has consistently been at the forefront of responding to critical world events. Forma was one of the first benefit vendors to set up emergency relief accounts to help employees navigate the devastation from storms like Sandy and Katrina. The company was also the first to help assist employees during the wildfires in Colorado, California, and Oregon. And when COVID-19 hit US shores, the team responded just as quickly.

For more information, visit www.joinforma.com/life-benefits.

About Forma
Forma (formerly Twic) is a life benefits platform that enables modern companies to design and scale flexible, global benefits programs with options that fit employees’ lives, from health and wellbeing to lifestyle – and beyond. Founded in 2017 by Jason Fan, chief executive officer, and Max Hsieh, chief technology officer, the company works with hundreds of industry-leading customers, including Zoom, Twitch, Stripe, Allbirds, Splunk, Palo Alto Networks, Dropbox, Lululemon and Block, to revolutionize their HR programs. With support from investors like Ribbit Capital, Emergence Capital, Stripe, Upside Partnership, Designer Fund, and AngelPad, Forma is building the future of flexible benefits. For more information, visit joinforma.com.

Media contact:
Sammy Totah
BOCA Communications for Forma

Mon, 11 Jul 2022 02:02:00 -0500 en text/html https://apnews.com/press-release/globe-newswire/travel-accommodations-b35659bf903d5736278f1377d923f1f6
Killexams : Siteimprove Appoints Former SAP Global Head of People and Sustainability, Dr. Judith Michelle Williams, to Board of Directors


Siteimprove, the leading enterprise platform that transforms content into revenue, today announces that Dr. Judith Michelle Williams, co-founder of the human resources information platform Sugarwork, Inc. and former Global Head of People and Sustainability at SAP, will be joining the company’s Board of Directors. As a metrics-driven diversity strategist, Dr. Williams brings her expertise in delivering exceptional cross-functional outcomes across the organizations she leads and advises.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20220707005488/en/

Siteimprove welcomes Dr. Judith Michelle Williams to its Board of Directors (Photo: Business Wire)

“The Siteimprove team is thrilled to welcome Dr. Williams to the Board of Directors, with her impressive background of developing diverse and inclusive cultures and leadership accountability across global enterprise organizations,” said Shane Paladin, CEO of Siteimprove. “Siteimprove’s core ethos is built around building an accessible Internet for all and her counsel will be invaluable as we continue to deliver upon that goal, both externally and internally.”

With more than twenty years global human resources and cross-cultural diversity experience, Dr. Williams has been successful in building and developing diverse talent pipelines, creating inclusive cultures, and building leadership accountability for all talent outcomes. While at SAP, she ​​was responsible for building and maintaining a healthy and inclusive culture for more than 100,000 global employees and led both the Global Health and Wellbeing Team and Global Diversity and Inclusion Office. Dr. Williams holds an A.B. from Harvard College, and a MA and PhD from Stanford University.

“I’m proud to be joining the Siteimprove Board of Directors to support and strengthen the company’s position as a recognized global leader in advancing accessibility and inclusivity,” said Dr. Williams. “We are entering a new era in diversity and inclusion, shifting the conversation from awareness to action, and companies like Siteimprove are leading the way. I look forward to working collaboratively with the Siteimprove Board to provide guidance on how to sustain the culture of inclusivity that Siteimprove has built for its employees and users.”

Earlier this year, Siteimprove announced that it had crossed the $100 million mark in Annual Recurring Revenue (ARR) as businesses move to deliver inclusive, high performing digital experiences. Siteimprove enables brands to build the most digitally inclusive environments, leading to a wider, more loyal customer base, with a recent Forrester study showing a 275 percent ROI for organizations using Siteimprove and overall increased profitability from improved accessibility. The Siteimprove Platform offers its customers three core solutions: Inclusivity, Content Experience and Marketing Performance, with seven products that support the needs of marketing departments, web teams and CMOs in delivering tangible ROI through optimized content performance across any marketing channel.

For more information about Siteimprove, visit www.siteimprove.com. A list of Siteimprove’s current Board of Directors, along with their bios, can be found at: https://www.siteimprove.com/board-of-directors/.

Accessibility is a journey. We worked to make this press release accessible and inclusive for all our audiences. Please read Siteimprove's Accessibility Statement.

About Siteimprove

Siteimprove empowers marketing teams to optimize their content for accessibility, user experience, and marketing performance, so they can expand their brand's reach, exceed their marketing goals, and work towards a future with purpose.

Over 7,000 companies use Siteimprove to optimize their content for every outcome—and the experts have taken notice. We’ve been named a Leader in four major enterprise categories in the latest G2 Grids: for SEO, Digital Analytics, Digital Accessibility and Digital Governance. We also work with leading accessibility groups, such as the International Association of Accessibility Professionals (IAAP), the W3C, and the European Commission’s Horizon 2020 Program. Learn more at Siteimprove.com

View source version on businesswire.com:https://www.businesswire.com/news/home/20220707005488/en/


Masha Krylova





SOURCE: Siteimprove

Copyright Business Wire 2022.

PUB: 07/07/2022 10:00 AM/DISC: 07/07/2022 10:02 AM


Copyright Business Wire 2022.

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