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Exam Code: MS-740 Practice exam 2023 by Killexams.com team
MS-740 Troubleshooting Microsoft Teams

Exam Number: MB-340MS-740

Exam Name : Troubleshooting Microsoft Teams


Candidates for this exam are support engineers responsible for supporting Microsoft Teams environments, troubleshooting deployments, tuning performance, collecting and analyzing telemetry and log data, and managing Teams environments.

Candidates should have significant exposure to unified communications and hands-on experience with Microsoft Teams. In addition, candidates should have networking knowledge of Azure fundamentals, telephony, PowerShell, data storage technologies, APIs, app security, authentication and authorization, security, and compliance information, debugging, performance tuning, and monitoring.

Troubleshoot Microsoft Teams voice issues (15-20%)

Troubleshoot issues with Microsoft Teams meetings and live events (20-25%)

Troubleshoot federation issues (10-15%)

Troubleshoot issues signing into Microsoft Teams (15-20%)

Troubleshoot teams and channels (10-15%)

Troubleshoot issues with files (15-20%)

Troubleshoot Microsoft Teams voice issues (15-20%)

Troubleshoot audio and video flow issues

 troubleshoot audio and video quality issues

 troubleshoot call drops

 investigate issues with call quality and dropped calls by using Call Quality Dashboard, network tracing tools, and logs

Troubleshoot emergency calling issues

 configure dynamic emergency calling

 identify issues with emergency phone number normalization rules

 troubleshoot location detection failures

 troubleshoot missing locations in outbound calls and missing addresses

 troubleshoot dial mask issues

Troubleshoot direct routing issues

 troubleshoot issues pairing the Session Border Controller (SBC) with the phone number


 troubleshoot dial plan issues including normalization rules

 identify the root cause of direct-dialing call issues by reviewing the SBC log

 troubleshoot audio conferencing issues including provisioning and configuration issues

Troubleshoot issues with Microsoft Teams meetings and live events


Troubleshoot live events issues

 troubleshoot meeting creation and scheduling issues

 troubleshoot recording issues including policies related to recording

 investigate issues sharing content and viewing reports

 troubleshoot reporting issues including issues with attendance reports and moderated


 troubleshoot attendee access and playback issues

 troubleshoot and optimize networks for Teams live events

 investigate issues connecting to the service and joining meetings

Configure and troubleshoot Teams services

 configure Microsoft Audio Conferencing licensing

 troubleshoot dial pad issues

 troubleshoot phone number provisioning issues

 configure and troubleshoot issues with the Outlook add-in for Teams

 troubleshoot issues enabling and configuring audio and video devices for Teams

 troubleshoot online and hybrid call queues and auto-attendant issues

 troubleshoot user provisioning issues including licensing users, phone number

assignments, and policies

 troubleshoot issues with phone system features

 investigate phone system setup and configuration issues

Troubleshoot Teams client issues

 troubleshoot Teams client startup issues and crashes on Windows, Mac, and Linux


 investigate causes for high memory or CPU usage

 investigate network issues including network latency

 analyze web traffic and review HTTP status codes by using Fiddler and other tools

 troubleshoot issues installing and updating client software

 troubleshoot performance issues including long times for uploading files and chats slow

to load or send

 troubleshoot call setup issues

 troubleshoot issues adding participants to meetings

Troubleshoot messaging issues

 troubleshoot message delivery issues

 troubleshoot issues attaching files and content to messages

 troubleshoot chat notification issues

Troubleshoot federation issues (10-15%)

Troubleshoot issues interoperating with Skype for Business

 investigate chat issues when interoperating with Skype for Business

 troubleshoot federation issues between Teams and Skype or Skype for Business

 troubleshooting Interop chat scenarios

Troubleshoot Teams federation issues

 configure federation policies and domain lists

 verify tenant configuration settings including allowed and blocked domain lists and type

of federation

Troubleshoot issues signing into Microsoft Teams (15-20%)

Troubleshoot account and network issues

 verify Active Directory Federation Services (AD FS) health including endpoint availability

and synchronization status

 troubleshoot issues with Azure Active Directory Seamless Single Sign-On (Azure AD

Seamless SSO)

 identify reasons for blocked accounts by reviewing web log data

 verify user virtual private network (VPN) configuration settings including split tunneling

and client version

 validate network configuration settings including firewall ports, IP ranges, and proxy

configuration issues

Troubleshoot member sign-in issues

 investigate authentication issues

 verify whether an applied conditional access policy prevents sign in

 determine whether a user account or the device from which a user attempts to sign in is

the cause of a sign-in issue

 troubleshoot client sign-in issues by collecting and analyzing Teams debug logs

 troubleshoot Teams Rooms System (TRS) sign-in issues by analyzing log data from

Teams Room devices

 investigate points of failure in the sign-in process flow

Troubleshoot guest access issues

 troubleshoot issues adding guest users to teams

 troubleshoot call, message, and meeting issues for guest users by checking the guest

meeting, guest messaging, and guest calling configuration policies

 audit invitations sent but not used and inactive accounts

 validate configuration settings for federated message flow

 review Azure sign-in logs and audit logs for the domain which hosts Teams

Troubleshoot teams and channels (10-15%)

Troubleshoot issues with apps

 configure Teams to allow or block an app

 validate app permission policies

 configure app setup policies

Troubleshoot issues with public and private channels

 differentiate between capabilities of public and private channels

 identify limitations for private channels

 check user permissions, team policies, and tenant policies

 verify and troubleshoot channel email settings

 troubleshoot tenant replication issues in teams and channels

 troubleshoot deletion issues in teams and channels

Troubleshoot issues with files (15-20%)

Troubleshoot person-to-person (P2P) private chat file issues including access and sharing

 verify access rights for the user

 configure a Teams client configuration policy

 troubleshoot issues provisioning users

Troubleshoot file issues for private channels

 verify that the SharePoint site for the channel is accessible

 verify SharePoint access permissions

 confirm that the SharePoint site collection link is intact

Troubleshoot file issues for public channels

 verify SharePoint access permissions

 determine whether the name for a channel or team have been changed

 confirm that the SharePoint site collection link is intact

 troubleshoot file synchronization issues and missing files

Troubleshooting Microsoft Teams
Microsoft Troubleshooting basics
Killexams : Microsoft Troubleshooting basics - BingNews https://killexams.com/pass4sure/exam-detail/MS-740 Search results Killexams : Microsoft Troubleshooting basics - BingNews https://killexams.com/pass4sure/exam-detail/MS-740 https://killexams.com/exam_list/Microsoft Killexams : How to Fix Microsoft Edge Not Responding
Microsoft Edge Not Responding Featured

Microsoft has been systematically working to Strengthen its Edge browser by adding new features and updates on a regular basis, positioning it as a compelling alternative to Google Chrome. Yet, sometimes issues still arise due to various bugs in the Chromium code. This tutorial shares the most effective troubleshooting tips you need to follow if Microsoft Edge is not responding.

Good to know: check out our list of keyboard shortcuts to quickly access the most useful Microsoft Edge features.

Basic Troubleshooting

Before diving into specific solutions, try these general troubleshooting tips if you’re experiencing issues like Microsoft Edge not responding or crashes.

  • Clear cache and browsing data: most browsers automatically save temporary Internet files to help pages load faster. If Microsoft Edge opens but does not load the page, clearing this cache will help resolve the issue.
  • Update Edge to the latest version: you should always ensure that the Edge browser is updated to the latest version to avoid many common problems with Microsoft Edge.
  • Scan your PC for malware: if you suspect that your PC is infected with a virus, causing Edge to not respond, scan your computer for malware using Microsoft Defender (part of Windows Security). Perform all types of scans using Microsoft Defender from the Command Prompt.
  • Restart your computer: if you encounter any unknown issue on your Windows computer, try restarting the PC. In many cases, that’s all it takes to resolve a simple bug.

FYI: want to remove the Bing Chat button from Edge? We can show you how.

1. Close and Reopen Microsoft Edge

If Microsoft Edge is not responding, try properly closing it down via the Task Manager, then restart the browser. In most cases, this will fix the problem.

  1. Press Ctrl + Shift+ Esc to launch the Task Manager.
  2. Click “Processes” in the left pane. Select Microsoft Edge on the right under “Apps,” then click “End task” below the search bar to close the Edge browser.
  1. Reopen the Edge app from either the taskbar or the desktop shortcut, and check whether the issue has been resolved.

Tip: learn how to fix the “Task Manager has been disabled by administrator” error.

2. Repair Microsoft Edge

If the Edge browser opens but stops functioning, attempt to repair it. Before starting, make sure you’ve closed the Microsoft Edge browser and logged in with administrative privileges.

  1. Click the Start menu, and launch the Settings app.
  1. Click “Apps,” in the left pane, then click “Installed Apps” on the right.
  1. Scroll down until you find Microsoft Edge in the list of apps. Click the three-dot icon next to it, and select “Modify” from the menu options. If you see a prompt asking, “Do you want to allow this app to make changes to your device?” press “Yes.”
  1. Click “Repair.”
  1. You will see the progress of the repair.
  1. After a few seconds, the Microsoft Edge browser will relaunch automatically to indicate that the repair has been completed. Do remember that the browser data and settings are not affected by the repair procedure.

3. Disable/Uninstall Extensions

If your Edge browser is not responding properly, it could be because an extension is not working correctly. To troubleshoot this, follow the steps below to deactivate your installed extensions to see whether the problem has been resolved.

  1. Launch the Edge browser, and click the puzzle piece-shaped icon next to the address bar. In the drop-down menu, click “Manage extensions.”
  1. In the “Installed extensions” section, toggle the checkbox to the left of all extensions to disable them.
  1. If the issue has been resolved, you can enable each extension one by one to identify which one is causing the issue. Once you have identified the problematic extension, uninstall it by clicking “Remove.”

Tip: find yourself missing Internet Explorer? Learn how to bring IE back to Windows 11.

4. Close Other Tabs and Apps

Microsoft Edge may fail to respond if you have too many tabs or other programs open on your Windows computer. If you have too many open, try closing all tabs and windows on your browser – except the one displaying the error message.

Additionally, shut down any other applications currently running on your Windows computer, including background apps and processes. If you are downloading a file, pausing until the issue has been resolved is better. Afterward, check to see whether you can access the tab that was not responding in Microsoft Edge.

5. Check Whether Antivirus Software Has Been Updated

Are you using third-party antivirus software, like Norton, McAfee or Kaspersky? If so, you must check whether the virus protection has expired or the software has become outdated. Obsolete or expired software may interfere with the functioning of Microsoft Edge.

Once you have identified the issue, you can renew your virus protection plan or get the latest security update from the software company’s website.

6. Free Up Storage Space on Your PC

All of your apps are probably installed on the C:\ drive of your computer. If you’re experiencing frequent Microsoft Edge crashes, it’s worth checking the storage space on your main drive.

  1. Press Win + E to launch the File Explorer app, and click “This PC.”
  1. Under “Devices and drives,” look for the (C:) drive. Below the drive name, you will see the bar that shows the free space left.
  1. Alternatively, right-click the (C:) drive, and select “Properties” in the context menu.
  1. In the new dialog, you can see the values for “Used Space” and “Free Space” for the C:\ drive.

If the C:\ drive is running low, take prompt action to free up some space. If you’re not sure how to get started, learn how to clean up your C:\ drive.

FYI: learn how to block pop-ups on Windows in Microsoft Edge and other popular browsers.

7. Try Another Browser

Finally, it could be possible that your wireless network is the culprit. To determine whether this is the case, try accessing the webpage that is causing the Edge not responding issue with another browser, such as Chrome, Firefox, or Brave. If the page still won’t load, it’s likely an issue with your network or the website itself.

Try restarting your modem and router to see whether this resolves the problematic Edge situation. However, if the problem persists, there may be an issue with the website itself. In this case, there isn’t much you can do, except try again in a few hours or the next day.

Getting Edge Back on Track

If you still can’t get Edge to work properly, it may be worth reinstalling Microsoft Edge directly from its official website. As a final solution, try restoring the Edge browser settings to default. On the other hand, if your browser is working just fine, learn how to use split screen in Edge for improved multitasking.

Image credit: Unsplash. All screenshots by Meenatchi Nagasubramanian.

Meenatchi Nagasubramanian

Meenatchi is always passionate about learning new technological advancements and would love to try out new gadgets, software, and apps. After quitting her career as an Embedded Software Developer in 2009, she took up a career in content writing.

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Wed, 23 Aug 2023 03:25:00 -0500 en-US text/html https://www.maketecheasier.com/fix-microsoft-edge-not-responding/
Killexams : Simple solutions to fix basic computer problems No result found, try new keyword!There are some really easy ways to solve basic computer problems, and we've brought them ... in another language then change it! Check in the Microsoft configuration system, by pressing the ... Wed, 05 Jul 2023 21:27:00 -0500 en-us text/html https://www.msn.com/ Killexams : Windows update causes video problems: Microsoft issues emergency fix

After the exact automatic Windows Updates KB5028244 and KB5027303 caused problems for many users, Microsoft has temporarily stopped distributing them. The Windows team is now in the process of correcting the error with the help of the “Known Issue Rollback” feature in Windows.

Users reported problems playing videos after installing the updates from the end of June. Microsoft has now confirmed the issue and announced that it stems from a bug in the WVC1 and VC-1 video codecs. Apps for Windows 10 and Windows 11 that use these codecs may no longer be able to play back or record videos. Some cameras and webcams are also affected. Microsoft worked fast to correct the problem, as noted on the Windows Release Health Dashboard.

Microsoft just released an emergency fix. Thanks to the Known Issue Rollback features, affected users now only have to wait for the problem to be fixed automatically. Distribution of the KIR update started on July 25. The original updates were stopped, the bugs were ironed out, and the update was made available again.

Affected systems are the following:

  • Windows 11 version 22H2
  • Windows 11 version 21H
  • Windows 10 version 22H2

For more in-depth details, visit the Windows Release Health Dashboard.

This article has been translated from German to English and originally appeared on pcwelt.de.

Fri, 28 Jul 2023 22:54:00 -0500 Author: René Resch en text/html https://www.pcworld.com/article/2010459/windows-update-causes-problems-with-videos-microsoft-offers-emergency-update.html
Killexams : 11 Common Windows 11 Problems With Easy Solutions – MUO – MakeUseOf

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Killexams : Fix Microsoft Video Editor not exporting problems in Windows 11/10

Microsoft Video Editor is a good basic video editor but not something a professional would use. As of late, a lot of users have reported that Microsoft Video Editor is not exporting video or audio, whereas, in some cases, the exporting takes longer time than it should. In this article, we are going to talk about this issue in detail and see what you have to do to fix this problem.

Microsoft Video Editor Not Exporting

Why does Windows Video Editor take so long to export?

Usually, a video editor will take time depending on the capability of your computer. If your CPU and GPU are powerful, Microsoft Video Editor will take very little to export a video, but for inferior internals, this time will increase. So, you need to know what kind of video you are trying to export and if your computer is able to handle it. If it can handle it, how long does it usually take to export a high-resolution video. Also, if you are trying to change the format of the video, then the export time will increase as Microsoft Video Editor saves the file in MP4 format.

If the video editor is taking way too long, check if the app is exporting at all. In case the exporting mechanism is not working, check the solutions mentioned in this article to resolve the issue.

Is Microsoft Video Editor not exporting video or audio? Check the following solutions to resolve the issue.

  1. Restart the computer and try
  2. Check Export Settings
  3. Use MP4 Files
  4. Reset or Repair Microsoft Photos
  5. Update Graphics Drivers
  6. Run Windows Store Apps Troubleshooter

Let us talk about them in detail.

1] Restart the computer and try

First of all, we need to try the basics of the solutions. Try rebooting your Operating System and then retry exporting the video. According to some users, the issue is nothing but a glitch, and just restarting the system worked like a charm. Hopefully, this will do the job for you.

2] Change Export Settings

You should try changing export settings and see if that works. For some users, disabling “Use hardware-acceleration encoding” worked, whereas, for others, changing the resolutions did the job. So, try turning off hardware-acceleration encoding, and if that doesn’t work, then, unfortunately, you need to lower the resolution.

3] Use MP4 Files

If you were using a format other than MP4 (especially .MOV) then this solution is for you. We are presuming that Video Editor on your system is unable to covert multiple .mov files into .mp4. What you should be doing is exporting each file in the .MP4 format and when all the files you need to use are in the recommended format, then start editing. This has worked for many and would certainly work for you.

4] Reset or Repair Microsoft Photos

reset photos app windows 11

Now, we are going to check if the Photos app on your computer has been misconfigured or corrupted. Luckily we got solutions for both scenarios. We need to reset or repair the app if it got misconfigured or corrupted, respectively. Follow the prescribed steps to do the same.

  1. Open Settings.
  2. Go to Apps > Apps & Features.
  3. Look for Microsoft Photos.
    • For Windows 11: Click on the three vertical dots and select Advanced Options. 
    • For Windows 10: Click on the app and select Advanced Options.
  4. Click on the Repair button.

If that doesn’t work, try to click on the Reset button. Hopefully, this will do the job for you.

5] Update Graphics Drivers

If your Graphics Drivers are outdated, because of incompatibility, export won’t work. We are going to update the Display Drivers and see if that works. There are various methods to do the same. They are.

Hopefully, this will do the job for you.

6] Run Microsoft Store Apps Troubleshooter

Since Microsoft Photos is a Microsoft Store App, we can run its troubleshooter and allow the utility to resolve the issue automatically. Follow the prescribed steps to do the same.

Windows 10

  1. Open Settings.
  2. Go to Update & Security > Troubleshoot > Additional troubleshooter.
  3. Click on Windows Store Apps > Run the troubleshooter.

Windows 11

  1. Launch Settings.
  2. Go to System > Troubleshoot > Other troubleshooters.
  3. Click Run of Windows Store Apps.

Hopefully, this will do the job for you.

How do I export a video from Video Editor?

To export a video in Video Editor, follow these steps:

  • After editing it, click on Finish video. 
  • Then, select the Video quality and click Export.
  • Now, you will be asked to select a location where you want to store the file and name it. Do that and click Export.

Your file will be exported.

Microsoft Video Editor is not the only app on the market, there are some good free Video Editor that you should download. You can also try some portable Video Editor.

That’s it!

Microsoft Video Editor Not Exporting
Tue, 11 Oct 2022 06:33:00 -0500 en-us text/html https://www.thewindowsclub.com/fix-video-editor-not-exporting-problem-in-windows
Killexams : Microsoft researchers solve two 20-year-old problems in quantum computing

Quantum computers leverage the principles of quantum entanglement and superposition to achieve a significant computational speedup compared to classical computers. Shor’s algorithm is a common example of this and it can yield exponential speedups on a scaled quantum computer, and researchers are well aware of this. Grover's algorithm is another example that is often quoted as it boasts a polynomial speedup compared to its classical counterpart.

Recently, a team of researchers at Microsoft led by Robin Kothari discovered a breakthrough in two common problems that have been open for over twenty years. Specifically, the team revisited the question of the largest possible quantum speedups for some important classes of problems.

Kothari and his collaborators investigated the implications of a 2019 breakthrough by Hao Huang, which resolved the infamous sensitivity conjecture, and proved that the best possible quantum speedup for unstructured problems is quartic (T versus T^4). This answers a question that’s been open for over 20 years.

Further, the team found that the same proof technique can also be used to resolve an age-old conjecture about quantum speedups for graph problems that involve analyzing massive sets of unstructured data and finding underlying connections and patterns in it.

In 1999, Buhrman et al. showed that any quantum algorithm must make Ω(√n) queries to decide a monotone graph property. The conjectured answer was a linear time complexity with the worst-case bound being Ω(n) that could be achieved using Grover’s algorithm. Kothari's team proved this conjecture optimally, which is unique considering that the classical counterpart of this conjecture remains unproven.

This is a surprising state of affairs as we are able to completely resolve the quantum analog of the conjecture while the classical version remains unsolved.

Having answered the age-old problem about the maximum speedup offered by quantum computers for unstructured problems, Kothari's team believes that moving forward, an open research question pertains to finding unstructured problems that exhibit a larger quantum speedup than that offered by Grover’s algorithm. More information can be found here.

Fri, 18 Aug 2023 05:00:00 -0500 en text/html https://www.neowin.net/news/microsoft-researchers-solve-two-20-year-old-problems-in-quantum-computing/
Killexams : Microsoft Word Column Format Problems

An information technology journalist since 2002, David Nield writes about the Web, technology, hardware and software. He is an experienced editor, proofreader and copywriter for online publications such as CNET, TechRadar and Gizmodo. Nield holds a Bachelor of Arts in English literature and lives in Manchester, England.

Tue, 01 Feb 2022 10:07:00 -0600 en-US text/html https://smallbusiness.chron.com/microsoft-word-column-format-problems-79094.html
Killexams : Microsoft Teams is finally solving one of its most frustrating problems for mobile users

Making sense of all your workplace Microsoft Teams chats and channels when using a smartphone could soon be a lot easier thanks to a new update.

The video conferencing platform has unveiled a new layout that it says makes navigating around the Android and iOS apps a lot simpler, allowing users to quickly and easily find the channels or chats they need.

"Presenting the improved grid layout in Teams which allows easy navigation for classes," the company wrote in an incredibly brief post on the official Microsoft 365 roadmap announcing the feature.

Microsoft Teams mobile

It's not known exactly what the new appearance will look like, as Microsoft did not include any screenshots or designs of how Microsoft Teams will appear on the Android or iOS app, but we anticipate some more information soon.

As mentioned, both Android and iOS will be receiving the update, which although is set as "in development" right now, has an expected rollout start date of August 2023, meaning users won't have too long to wait.

Analysis - a valuable time-saver

Working on the go has become an integral part of our everyday lives, so anything that makes this easier is always welcome.

Giving users a clearer view of their Microsoft Teams conversations and channels should be a game-changer for those of us who use the app whilst out and about, giving us a quicker and easier way to zero in on the content that matters.

The launch is the latest in a series of updates and improvements to Microsoft Teams in exact months as the company continues to try and make the platform more useful and intuitive for customers everywhere.

It follows initial reports of a redesigned Microsoft Teams mobile app earlier this year that hinted at a complete redesign as well as a significant performance boost for users - described as "reimagined from the ground up".

Elsewhere, the company revealed that live translated captions are coming to Microsoft Teams Premium users on Android and iOS in a range of languages, hopefully making global calls a bit easier to understand. Transcription for 1:1 calls and group calls has also recently been made on the Microsoft Teams app for Android, giving users the chance to review exactly what was said, or if any details were missed.

Altogether, these upgrades should make Microsoft Teams a lot more pleasant to use, so fingers crossed they work as intended.

Wed, 26 Jul 2023 19:34:00 -0500 en-US text/html https://www.yahoo.com/lifestyle/microsoft-teams-finally-solving-one-125838886.html
Killexams : Microsoft Teams is finally solving one of its most frustrating problems for mobile users

Making sense of all your workplace Microsoft Teams chats and channels when using a smartphone could soon be a lot easier thanks to a new update.

The video conferencing platform has unveiled a new layout that it says makes navigating around the Android and iOS apps a lot simpler, allowing users to quickly and easily find the channels or chats they need.

Wed, 26 Jul 2023 00:59:00 -0500 en text/html https://www.techradar.com/pro/microsoft-teams-is-finally-solving-one-of-its-most-frustrating-problems-for-mobile-users
MS-740 exam dump and training guide direct download
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