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Exam Code: MB-230 Practice exam 2023 by team
MB-230 Microsoft Dynamics 365 for Customer Service

Candidates design and implement service management visualizations and reports provided by and in collaboration with the Solution Architect. Candidates collaborate with the Dynamics 365 administrator to implement and upgrade Power platform components, including knowledge base and Forms Pro.

Candidates must have strong applied knowledge meeting user needs through the Dynamics 365 Customer Service, including in-depth understanding of cases, knowledge base, queues, entitlements, Service Level Agreements (SLAs), visualizations, and Unified Service Desk.

Candidates should understand industry terminology, priorities, standards, methodologies, customer service operations, and best practices. Candidates should include a comprehensive understanding of the Customer Service application's role in relationship to the Dynamics 365 suite of applications along with a basic understanding of the solution architecture and quality assurance.

Perform configuration (25-30%)

Configure Service Management settings

May include but not limited to:

• describe process of record creation and update rules

• configure queues

• configure holiday schedule

• configure customer service schedule

• configure user work hours

• configure categories and subjects

• configure cases

• configure customer service security roles

• configure goal management components

• create routing rules

• configure services

Configure processes

May include but not limited to:

• configure custom business process flows

• implement business process flows from Microsoft AppSource

Create and configure customer service visualizations

May include but not limited to:

• configure customer service content pack for Power BI

• configure customer service dashboards

• design and create customer service charts

• execute and analyze customer service reports

Manage cases and the knowledge base (30-35%)

Create and manage cases

May include but not limited to:

• manage case list

• create and search for case records

• convert activities to cases

• perform case resolution

• implement case routing rules

• implement parent/child cases

• merge cases

• configure status reason transitions

Create and manage the knowledge base

May include but not limited to:

• configure entities for knowledge management

• link an article with a case

• use the knowledge base to resolve cases

• create and manage knowledge base article lifecycle

• create and manage knowledge base articles

• search for articles

Manage queues, entitlements, and SLAs (25-30%)

Create and manage queues

May include but not limited to:

• differentiate queue types

• add cases and activities to queues

• implement case routing

• configure entities for queues

• configure queue email settings

• configure record creation and update rules

Create and manage entitlements

May include but not limited to:

• define and create entitlements

• manage entitlement templates

• activate and deactivate entitlements

• renew or cancel an entitlement

• assign an entitlement to a case

Create and manage SLAs

May include but not limited to:

• determine SLA conditions

• define and create SLAs

• implement actions and details

• use SLAs on-demand

• manage cases with SLAs

• create and manage SLA items

Configure voice of the customer (15-20%)

Notice of planned skills update: In April 2020, Voice of the Customer skills and exam questions will be replaced with Forms Pro skills and questions. Please prepare for your exam accordingly.

Create surveys

May include but not limited to:

• create a theme and upload images

• add pages to a survey and personalize data

• identify survey question types

• add survey questions

• identify respondent types

• configure response routing

• configure survey scoring

• configure survey unsubscription options

Preview, test, and publish surveys

May include but not limited to:

• distribute survey link using email

• embed a survey in a web page

• clone, import, and translate surveys

Manage survey responses

May include but not limited to:

• summarize survey results

• determine report types

• implement workflow conditional logic for survey actions

• create business actions based upon survey responses

Microsoft Dynamics 365 for Customer Service
Microsoft Microsoft mission
Killexams : Microsoft Microsoft mission - BingNews Search results Killexams : Microsoft Microsoft mission - BingNews Killexams : How the Microsoft Incident Response team helps customers remediate threats

Each year, organizations face tens of billions of malware, phishing, and credential threats—with real-world impacts. When an attack succeeds, it can result in grave impacts on any industry. For example, it could delay a police or fire department’s response to an emergency, prevent a hospital from accessing lifesaving equipment or patient data, or shut down a business and hold an organization’s intellectual property hostage.

Managing a security incident involves technical complexities, unknown variables—and often, frustration. Many organizations face a lack of specialized incident response knowledge, long breach resolution times, and difficulty improving their security posture due to ongoing demands on their stretched cybersecurity resources. Microsoft Incident Response is committed to partnering with organizations to combat the growing threat. Our team of experts has the knowledge and experience to help you quickly and effectively respond to any security incident, regardless of its size or complexity.

Microsoft Incident Response

Strengthen your security with an end-to-end portfolio of proactive and reactive incident response services.

Who is the Microsoft Incident Response team?

Protecting customers is core to Microsoft’s mission. That’s why our worldwide Microsoft Incident Response service exists. Provided by Microsoft’s Incident Response team with exceptional skills and expertise in the field in helping organizations detect, respond, and recover from cybersecurity incidents, we mobilize within hours of an incident to help customers remove bad actors, build resilience for future attacks, and mend your defenses.

We’re global: Our Microsoft Incident Response team is available to customers around the clock. We serve 190 countries and resolve attacks from the most sophisticated nation-state threat actor groups down to rogue individual attackers.

We have unparalleled expertise: Since 2008, we’ve provided our customers with incident response services that leverage the full depth and breadth of Microsoft’s entire threat intelligence network, and unparalleled access to our product engineering teams. These security defenders work in concert to help protect the platforms, tools, services, and endpoints that support our online lives.

We’re backed by threat intelligence: Microsoft Incident Response conducts intelligence-driven investigations that tap into the 65 trillion signals collected every day, and track more than 300 unique threat actors, including 160 nation-state actors, 50 ransomware groups, and hundreds of others to detect, investigate, and respond to security incidents. These data signals and our deep knowledge of current threat actors are used to create a threat intelligence feedback loop, which imposes costs on the actors themselves. By sharing information with other organizations and law enforcement agencies, the team helps to disrupt the attackers’ operations and make it more difficult for them to carry out their attacks. The team is committed to continuing to work with its partners to make the internet a safer place for everyone.

We collaborate: Microsoft Incident Response has been collaborating with government agencies and global security organizations to fight cybercrime everywhere it lurks for more than 15 years. Our long-term relationships have spanned the biggest attack recoveries around the globe, and our experience collaborating across internal and external teams helps us to swiftly cut through red tape and resolve critical, urgent security problems for our customers.

Our Microsoft Incident Response team members span several roles to provide customers complete and deep expertise to investigate and secure their environment post-security breach and to help prevent a breach in the first place. This team has helped customers of all sizes and industries respond to and recover from cyberattacks. Here are a few examples of how we have helped customers:

  • In 2022, we helped the Government of Albania recover from a sophisticated cyberattack. The attack was carried out by a state-sponsored actor, and it involved both ransomware and a wiper. We were able to help the government isolate the affected systems, remove the attackers, and restore its systems to full functionality.
  • In 2021, we helped a large financial services company respond to a ransomware attack. The attack was particularly damaging, as it encrypted the company’s customer data. We were able to help the company decrypt the data and restore its systems to full functionality.
  • In 2020, we helped a healthcare organization respond to a phishing attack. The attack resulted in the theft of patient data. We were able to help the organization identify the compromised accounts, reset the passwords, and implement additional security controls to prevent future attacks.

These are just a few examples of how the Microsoft Incident Response team has helped customers. We are committed to helping our customers minimize the impact of a cyberattack and restore their systems to full functionality as quickly as possible. Figure 1 shows an example of an anonymized customer journey with Microsoft Incident Response.

A line graph that shows the flow of an incident response journey with four phases.

Figure 1. This image depicts a customer journey based on a typical ransomware scenario where the customer engaged Microsoft to assist with initial investigation and Entra ID recovery. It outlines four phases: collaboration and tool deployment (green), reactive incident response (blue), recovery with attack surface reduction and eradication plan (red), and compromise recovery with strategic recommendations for modernization (green). The journey involves hardening, tactical monitoring, and presenting modernization recommendations at the end of the Microsoft engagement.

What Microsoft Incident Response does

Up to 83 percent of companies will experience a data breach sometime. Stolen or compromised credentials are both the most common attacks and take the longest to identify (an average of 327 days).1 We’ve seen the alarming volume of password attacks rise to an estimated 921 attacks every second—a 74 percent increase in just one year.2 Our first step when a customer calls during a crisis is to assess their current situation and understand the scope of the incident. Over the years, our team has dealt with issues from crypto malware making an entire environment unavailable to a nation-state attacker maintaining covert administrative persistence in an environment. We work with a customer to identify the line of business apps affected and get systems back online. And as we work through the scope of the incident, we gain the knowledge our experts need to move to the next stage of managing an incident: compromise recovery.

Contrary to how ransomware is sometimes portrayed in the media, it is rare for a single ransomware variant to be managed by one end-to-end “ransomware gang.” Instead, there are separate entities that build malware, gain access to victims, deploy ransomware, and handle extortion negotiations. The industrialization of the criminal ecosystem has led to:

  • Access brokers that break in and hand off access (access as a service).
  • Malware developers that sell tooling.
  • Criminal operators and affiliates that conduct intrusions.
  • Encryption and extortion service providers that take over monetization from affiliates (ransomware as a service).

All human-operated ransomware campaigns share common dependencies on security weaknesses. Specifically, attackers usually take advantage of an organization’s poor cyber hygiene, which often includes infrequent patching and failure to implement multifactor authentication.

While every breach recovery is different, the recovery process for customers is often quite similar. A recovery will consist of scoping the compromise, critical hardening, tactical monitoring, and rapid eviction. For example, our experts conduct the following services:

  • Restore directory services functionality and increase its security resilience to support the restoration of business.
  • Conduct planning, staging, and rapid eviction of attackers from their known span of control, addressing identified accounts, backdoors, and command and control channels.
  • Provide a baseline level of protection and detection layers to help prevent a potential re-compromise and to increase the likelihood of rapid detection should there be an indicator of re-compromise in the environment.

To mitigate a compromise, it is important to understand the extent of the damage. This is similar to how doctors diagnose patients before prescribing treatment. Our team can investigate compromises that have been identified by Microsoft or a third party. Defining the scope of the compromise helps us avoid making unnecessary changes to the network. Compromise recovery is about addressing the current attacker. Our team uses the following model to do this: Authentication (who performed the actions?), Access (where did the actions originate from?), and Alteration (what was changed on the system?).

Our teams then work to secure the assets that matter most to organizations, such as Active Directory, Exchange, and Certificate Authorities. Next, we secure the admin path. Simply put, we make sure you, our customers, regain administrative control of your environment. A daunting 93 percent of our investigations reveal insufficient privilege access controls, including unnecessary lateral movement.2 Because our large team of experts helps so many customers, we understand what works well to secure an environment quickly. When it comes to tactical, swift recovery actions, we focus on what is strictly necessary for you to take back control first, then move on to other important security measures like hardening high-impact controls to prevent future breaches and putting procedures in place to ensure control can be maintained.

The assessment, containment, and recovery activities are the critical, immediate, and reactive services our experts deploy to help minimize breach impact and regain control. But our proactive services can help customers maintain that control, Improve their security stance, and prevent future incidents.

All this expertise is supported by using a number of technologies that are proprietary to Microsoft.

What technologies we leverage

Microsoft products and services, proprietary and forensic tools, and data sourced from the breach incident all help our team act faster to minimize the impact of an incident. Combined with our on-demand specialized experts and our access to threat landscapes across different industries and geographies, these scanning and monitoring tools are part of a comprehensive security offense and defense.

For point-in-time deep scanning:

  • Proprietary incident response tooling for Windows and Linux.
  • Forensic triage tool on devices of interest.
  • Entra ID security and configuration assessment.
  • Additional Azure cloud tools.

For continuous monitoring:

  • Microsoft Sentinel—Provides a centralized source of event logging. Uses machine learning and artificial intelligence.
  • Microsoft Defender for Endpoint—For behavioral, process-level detection. Uses machine learning and artificial intelligence to quickly respond to threats while working side-by-side with third-party antivirus vendors.
  • Microsoft Defender for Identity—For detection of common threats and analysis of authentication requests. It examines authentication requests to Entra ID from all operating systems and uses machine learning and artificial intelligence to quickly report many types of threats, such as pass-the-hash, golden and silver tickets, skeleton keys, and many more.
  • Microsoft Defender for Cloud Apps—A cloud access security broker that supports various deployment modes including log collection, API connectors, and reverse proxy. It provides rich visibility, control over data travel, and sophisticated analytics to identify and combat cyberthreats across all your Microsoft and third-party cloud services.
Microsoft Incident Response diagram with icons showing tool advantages and visibility.

Figure 2. This top-down image diagram highlights the Microsoft Incident Response team’s broad visibility with various icons representing distinct aspects of the Microsoft tool advantages. The left column shows how Microsoft Incident Response proprietary endpoint scanners combine with enterprise data, including Active Directory configuration, antivirus logs, and global telemetry from Microsoft Threat Intelligence, which analyzes over 6.5 trillion signals every day to identify emerging threats to protect customers. The blue second column titled Continuous Monitoring illustrates how the team utilizes the toolsets of the Microsoft Defender platform, including Microsoft Defender for Office 365, Microsoft Defender for Endpoint, Microsoft Defender for Cloud Apps, Microsoft Defender for Identity, Microsoft 365 Defender, Microsoft Sentinel, Microsoft Defender Experts for Hunting, and Microsoft Defender for Cloud. Incident response teams collaborate with different teams and technologies and utilize deep scans with proprietary toolsets, while also continuously monitoring the environment through Microsoft Defender.

A tenacious security mindset

Incident response needs vary by customer, so Microsoft Incident Response service options are available as needed or on a retainer basis, for proactive attack preparation, reactive crisis response, and compromise recovery. At the end of the day, your organization’s cybersecurity is mostly about adopting a tenacious security mindset, embraced and supported by everyone in the organization.

To learn more about Microsoft Security solutions, visit our website. Bookmark the Security blog to keep up with our expert coverage on security matters. Also, follow us on LinkedIn (Microsoft Security) and Twitter (@MSFTSecurity) for the latest news and updates on cybersecurity.

1Cost of a Data Breach Report 2022, IBM. 2022.

2Microsoft Digital Defense Report 2022, Microsoft. 2022.

Tue, 15 Aug 2023 04:01:00 -0500 en-US text/html
Killexams : Microsoft Inspire 2023 No result found, try new keyword!Enabling innovation for Financial Services in the era of AI ... Sat, 29 Jul 2023 05:36:00 -0500 en-US text/html Killexams : ‘Mission: Impossible’ Box Office: Can ‘Dead Reckoning’ Rebound From Barbenheimer?

The seventh installment in the Tom Cruise action franchise tumbled a series-worst 64 percent as 'Barbie' and 'Oppenheimer' turned into weapons of mass destruction.

Tom Cruise, the star who is credited with saving the box office after Top Gun: Maverick flew to $1.5 billion in global ticket sales, is now facing another kind of reckoning — surviving the Barbenheimer effect.

His Mission: Impossible — Dead Reckoning Part One tumbled a franchise-worst 64 percent to $19.5 million in its second weekend when going up against Barbie and Oppenheimer, whose dual arrivals transformed into a cultural phenomenon and propelled the domestic box office to historic heights. Revenue for the July 21-23 weekend was the fourth-biggest of all time; in addition, it was the first time ever that one movie opened to $100 million or more and another to $50 million or more. Barbie scored $155 million, followed by $80.5 million for Oppenheimer. No one in Hollywood anticipated such a staggering turnout.

The seventh installment in Paramount and Skydance’s storied Mission: Impossible series, which finished Sunday with a domestic total of $118.8 million, had hoped to earn as much as $25 million in its second outing.

The question now is whether Dead Reckoning Part One can level out and enjoy a long run as other series installments have done, and just as Cruise’s Top Gun: Maverick did. Executives across Hollywood, and not just at Paramount, aren’t ruling Dead Reckoning out just yet, especially since it has a better critics’ score on Rotten Tomatoes than Barbie and Oppenheimer, as well as strong audience exit scores.

“I don’t think the story has yet been written,” says one executive at a rival studio.

Mission: Impossible pics have never sported mega-openings, yet expectations were high for Dead Reckoning after Cruise’s Top Gun: Maverick opened to $160.5 million over Memorial Day weekend in 2022, including $126.7 million for the three days. Dead Reckoning had been tracking to open to $90 million in its first five days beginning July 12; instead, it took in a franchise-best $78.5 million, not adjusted for inflation.

Titles in the Mission franchise have always drawn a larger percentage of their global gross from the foreign box office. Dead Reckoning Part One is no exception. It earned another $55 million from 72 markets in its second weekend for a foreign tally of $252.1 million and $370.9 million globally through Sunday. It is doing especially well in Asia, where Barbie and Oppenheimer aren’t strong players. And in a number of markets, it is pacing 15 percent or more ahead of 2018’s Mission: Impossible — Fallout. In Japan, it debuted to $7.9 million, 23 percent ahead of Fallout, which earned a franchise-best $571.5 million overseas for a global total of $791.7 million, including $220.2 million in North America.

Mission: Impossible 7 had to contend with losing Imax screens for three weeks to Oppenheimer, in addition to losing premium large-format screens to both Oppenheimer and Barbie. The upcharge for Imax and PLFs is significant and can have a big impact on the bottom line. In early July, Imax screens were dedicated to Indiana Jones and the Dial of Destiny.

Cruise’s latest movie, directed by Christopher McQuarrie, cost nearly $300 million to produce and saw its release date delayed numerous times because of the COVID-19 pandemic. It was initially set to open in summer of 2021, then summer or fall of 2022. Its release date ultimately landed on mid-July of this year, a date dictated by the shooting schedule of Dead Reckoning Part Two and Cruise’s availability to promote Part One (the actor is known for his global marketing efforts).

Adds another observer: “Barbenheimer siphoned off MI7′s potential this weekend, with Oppenheimer drawing older males away from Dead Reckoning. Not only that, Sound of Freedom is an unexpected force to be reckoned with and is presenting competition from an unlikely source.”

Estimates for the U.S. box office show Angel Studios’ faith-based political thriller Sound of Freedom beating Dead Reckoning for the weekend with $20.1 million for a cume of $123.4 million (Sound of Freedom opened July 4), according to Comscore. Paramount and other studios show Dead Reckoning beating Sound of Freedom; Monday actuals will determine the order.

Mission: Impossible — Dead Reckoning Part Two is set to open in theaters June 28, 2024. McQuarrie and Cruise have shot much of the movie, but production is now halted because of the SAG-AFTRA strike in another moment of reckoning for the storied action franchise.

Things looked different in late June, when Cruise — Hollywood’s highest-profile advocate for the theatrical experience — urged audiences to see Dial of Destiny. And, yes, two other movies in a surprisingly effective plea. Wrote the actor on Instagram : “I love a double feature, and it doesn’t get more explosive (or more pink) than one with Christopher Nolan’s Oppenheimer and Greta Gerwig’s Barbie.”

Sun, 23 Jul 2023 16:23:00 -0500 en-US text/html
Killexams : Mission: Impossible struggles at box office against record-breaking might of Barbenheimer

Tom Cruise seems to be facing his very own Mission: Impossible as the latest movie in the action franchise, Dead Reckoning, continues to struggle at the box office against the dual releases of Barbie and Oppenheimer.

In its second weekend, Christopher McQuarrie’s Mission: Impossible – Dead Reckoning Part One fell by 64 per cent to $19.5m (£15m) when going up against Barbie and Oppenheimer.

The films, directed by Greta Gerwig and Christopher Nolan respectively, made the weekend of 21-23 July the fourth-biggest of all time in the US box office, and marked the the first time ever that one movie opened to $100m or more – Barbie with $155m (£120m) – and another to $50m or more – Oppenheimer with $80.5m (£62.5m).

Barbie, which stars Margot Robbie and Ryan Gosling as the Mattel dolls, broke the opening weekend record for a female director. Patty Jenkins’ 2017 movie Wonder Woman had the previous record with a $103.3m (£80.3m) domestic opening.

While Dead Reckoning, which is the seventh outing in the Mission: Impossible series, faces a threat at the box office, it currently has a better critics’ score on Rotten Tomatoes (96 per cent) than both Barbie (90 per cent) and atomic bomb epic Oppenheimer (94 per cent).

Speaking in a recent interview with The Independent, Nolan described Oppenheimer as “the biggest film I’ve made”. Its lead star Cillian Murphy admitted to struggling to watch the film due to seeing his face projected on the screen, but acknowleged that the film is “designed” to be “watched with an audience”.

Mission: Impossible movies historically fly at the foreign box office, and Dead Reckoning has continued this trend. The film has brought in another another $55m (£42.7m) from 72 markets in its second weekend for a foreign total of $252.1m (£195.8m).

Hayley Atwell and Tom Cruise in ‘Dead Reckoning’

(© 2023 Paramount Pictures.)

Commenting on the box office performances, one industry source told The Hollywood Reporter: “Barbenheimer siphoned off MI7’s potential this weekend, with Oppenheimer drawing older males away from Dead Reckoning.

“Not only that, Sound of Freedom is an unexpected force to be reckoned with and is presenting competition from an unlikely source.”

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Sound of Freedom is an action movie starring Jim Caviezel as Tim Ballard, a former government agent who embarks on a mission to rescue children from sex traffickers in Colombia.

Read The Independent’s four-star review of MI7 here, Barbie (five stars) here and Oppenheimer (four stars) here.

Follow live updates on the releases of Barbie and Oppenheimer here.

Mon, 24 Jul 2023 00:43:00 -0500 en text/html
Killexams : Has Mission: Impossible 7 been a box-office hit or a box-office flop?

Last summer, Tom Cruise saved cinema with the release of

Top Gun: Maverick which flew to an incredible $1.5 billion worldwide.

Hopes were high, then, that his return as Ethan Hunt in Mission: Impossible – Dead Reckoning Part One could be another huge hit that boosted the box office, following the dire performances of The Flash and Indiana Jones and the Dial of Destiny.

But those hopes didn't quite pan out with the US debut for Mission: Impossible 7, which, while it marked a series high, ended up below expectations. And then Barbenheimer hit and Ethan truly faced his toughest test yet.

So after two weeks in play, has Mission: Impossible – Dead Reckoning Part One been a box-office hit or flop? Let's delve into the numbers.

tom cruise, mission impossible dead reckoning part one official trailer

Paramount Pictures

After its second weekend of release, the new Mission: Impossible movie has grossed $118.8 million at the US box office and $252.1 million overseas, giving it a global haul to date of $370.9 million.

It will soon overtake the worldwide tallies of Mission: Impossible III ($399.4 million) and Mission: Impossible ($457.7 million), not adjusted for inflation. But whether it has enough in the tank to challenge the series high of Mission: Impossible – Fallout ($786.6 million) remains to be seen.

The combined release of Barbie and Oppenheimer has had a bigger impact than expected on Mission: Impossible 7, especially because Barbenheimer proved such a record-breaking smash. It led to a franchise-worst week-on-week drop of 64% in the US, with the movie losing IMAX and Premium Large-Format screens to the newbies, hitting its gross.

It's too early to panic though as, historically, Mission: Impossible movies have enjoyed long runs at the box office, while the new movie isn't too far behind Fallout. At the same stage, Fallout was at $124.8 million, only $6 million ahead, and it went on to take $220.2 million.

simon pegg, tom cruise, mission impossible – dead reckoning part one teaser trailer


Mission: Impossible movies have also generally been stronger overseas than they have been at the US box office. According to The Hollywood Reporter, Mission: Impossible 7 is tracking ahead of Fallout in a number of markets, and it's just had a strong $7.9 million debut in Japan, 23% ahead of Fallout.

What should play in Dead Reckoning Part One's favour too is its strong reception from both critics and fans. It stands at 96% on Rotten Tomatoes, just below Fallout's 97%, and received an A CinemaScore, the same as other summer hits Guardians of the Galaxy Vol 3 and The Super Mario Bros Movie.

Once the Barbenheimer hype dies down, it's likely that the new movie can sustain at the box office. Not only will it regain some of those IMAX and PLF screens in the coming weeks, but there's little major blockbuster competition opening given that The Marvels shifted from July 28 to November 10.

Mission: Impossible 7 has to contend with the likes of The Meg 2 (August 4) and Gran Turismo (August 11), as well as family-friendly offerings like Haunted Mansion (July 28 in US, August 11 in UK). However, none of them are direct competition and shouldn't stop the movie being a box-office draw into August.

pom klementieff, mission impossible dead reckoning


Whether Mission: Impossible 7 will be able to rebound enough to challenge Fallout as the series' highest-grossing movie is unclear at the moment. Even though it has the capacity to do so, a continued Barbenheimer interest could stop it in its tracks.

While the movie was unexpectedly hit by the huge Barbenheimer success, it's still too harsh to call it a box-office flop, though. It's already overtaken the likes of The Flash and Indiana Jones 5 to currently rank as the ninth biggest movie of 2023, and the Mission: Impossible series has never been a billion-dollar success.

There is one thing that Mission: Impossible 7 does have in common with those notable disappointments though: a huge budget.

It reportedly had a $290 million budget, not including marketing, which means to make a profit, it'll need to take around $700 million (assuming the industry standard of 2.5 times its budget). It's not guaranteed that the new movie can get there, but there will be hope that it can as it's in a good position despite the second-weekend setback.

Coming weeks will prove just how much of a success we can deem Mission: Impossible – Dead Reckoning Part One.

Mission: Impossible – Dead Reckoning Part One is out now in cinemas.

Mission Impossible 25th Anniversary Edition [Blu-ray] [2021]
Credit: Paramount
Mission: Impossible - Fallout (DVD) [2018]
Credit: Paramount
Paramount Home Entertainment Mission: Impossible - The 6-Movie Collection (4K UHD)
Credit: Paramount
Headshot of Ian Sandwell

Movies Editor, Digital Spy Ian has more than 10 years of movies journalism experience as a writer and editor. 

Starting out as an intern at trade bible Screen International, he was promoted to report and analyse UK box-office results, as well as carving his own niche with horror movies, attending genre festivals around the world.  

After moving to Digital Spy, initially as a TV writer, he was nominated for New Digital Talent of the Year at the PPA Digital Awards.  

He became Movies Editor in 2019, in which role he has interviewed 100s of stars, including Chris Hemsworth, Florence Pugh, Keanu Reeves, Idris Elba and Olivia Colman, become a human encyclopedia for Marvel and appeared as an expert guest on BBC News and on-stage at MCM Comic-Con. Where he can, he continues to push his horror agenda – whether his editor likes it or not.

Mon, 24 Jul 2023 21:16:00 -0500 en-GB text/html
Killexams : Microsoft Azure Large Instances to help healthcare providers manage EHRs

Alice Chambers |

Microsoft Azure Large Instances is helping healthcare providers to manage large electronic health record (EHR) database loads using public cloud-hosted infrastructure.

Azure Large Instances leverages up to 50 million ‘database accesses’ per second, which allows organisations to consolidate patient records quickly to provide better care.

For example, Mount Sinai Health System – one of New York City’s largest academic medical systems – has begun migrating its many workloads to the solution with support from business strategy and technology services provider Accenture.  

“We are very excited about this move as it further enables digital transformation, accelerates artificial intelligence and innovation, provides scalability and flexibility, and reduces upfront infrastructure costs, ultimately leading to improved care and discovery as well as streamlined operations,” said Kristin Myers, executive vice president, chief digital and information officer, and dean for digital and information technology at Mount Sinai.

Microsoft will continue to work with organisations that are using Epic on Azure to Improve data scalability, cost management and risk reductions with Azure Large Instances.

“Our mission is to empower the healthcare industry to achieve more, helping to deliver the best experiences for providers and patients,” said Tom McGuinness, corporate vice president, global healthcare and life sciences at Microsoft. “Through our collaboration with Epic, we are delivering innovation for customers on Azure that will help healthcare organisations reduce the complexity of infrastructure management and control costs with a secure, scalable and agile public cloud solution. These benefits are key to helping healthcare organisations succeed, particularly as they navigate through today’s economic landscape.”

Thu, 10 Aug 2023 22:54:00 -0500 en-GB text/html
Killexams : Mission: Impossible — Dead Reckoning Part One review: Accept this mission

Mission: Impossible — Dead Reckoning Part One review: Accept this mission

“This seventh, inconclusive entry has been made with a hurry understanding of what makes the series such first-rate fun.”


  • The part with the motorcycle
  • The part with the tiny car
  • At least a dozen more deliciously absurd parts


  • Maybe too much of a good thing
  • Maybe too many characters
  • Remember when movies had endings?

With the exception of a uniquely slimy arms dealer played by the late, great Philip Seymour Hoffman, the villains in the Mission: Impossible movies have always been rather serviceable, even forgettable. That is, if you’d even consider them the villains. Time, altitude, gravity, probability: These are the real threats facing Ethan Hunt, the Tom Cruise-shaped pinball launched through every exhilarating espionage machine in the series.

In Mission: Impossible — Dead Reckoning Part One, a sequel whose convoluted absurdity begins with the punctuation in its title, Hunt finally faces an enemy as intangible as the laws of nature he regularly defies. The Entity, as it’s called, is a sentient computer virus — a mass of malevolent code capable of hacking every database on the planet, and reshaping the world by redefining its notions of truth. It’s a timely foe for an age of invisible danger, disinformation, and AI anxiety. In its ability to predict and effectively control the future, it’s also a rather fitting adversary for Hunt. Has the living manifestation of destiny met his match in, well, the unliving master of it?

Picking up where he left off with the previous two installments, Fallout and Rogue Nation, writer-director Christopher McQuarrie has orchestrated another thriller that derives its thrills from the steepening slope of Hunt’s predicament. Take, for example, an early sequence in an airport. Hunt and his merriest sidekicks, played by Simon Pegg and Ving Rhames, are trying to eavesdrop on the sale of a pair of mysterious keys that click together to unlock… well, something mysterious. But new players keep entering the situation, and the keys keep changing hands. A bomb appears, and so does a dead body. Suddenly, there are two running clocks, one primed to explode, and three lines of pursuit. The scene quickly becomes an exercise in how many complications you can stack and parallel planes of dilemma you can cross without losing the audience. 

Dead Reckoning has enough exposition to crash Wikipedia, but it’s structured like farce. Everyone in the movie is chasing someone else, or the MacGuffins. The cast teems with new faces, like Hayley Atwell as a thief of uncertain allegiance whose pickpocketing skills become instrumental to a plot that’s at least 40% “who has the thing.” Amusingly in the rear is Shea Whigham, keystone cop on Hunt’s tail, always two steps behind the pileup of cars, bodies, and silicone masks. And grinning maniacally is Guardians of the Galaxy Vol. 3‘s Pom Klementieff, who’s one of the villains, a French assassin, but also a mirror for the audience, reflecting our joy back at us.

Tom Cruise does a little jump on a motorcycle.
Tom Cruise in Mission: Impossible — Dead Reckoning Part One Paramount Pictures

There’s a comedy, the kind that spills from disbelief, to the action scenes. As always, Cruise’s escalating feats of Evel Knievel daredevilry, which he’s now performing in his 60s, mark him as an analog hero in a world of digital superheroes. He’s like Johnny Knoxville or Jackie Chan: (Reckless en)danger(ment) is his middle name, and his shtick. Have you heard of what he does on a mountain with a motorcycle this time? How about the screwball bumper-car chase through Rome, scored to barely any music, where Hunt and Atwell’s thief, Grace, are handcuffed together in a tiny yellow Fiat?

In some ways, Mission: Impossible remains blessedly out of step with the blockbuster norm. In others, it bends towards trends, not all of them welcome. Once so self-contained you could watch them in any order, the M:I movies have embraced serialization under McQuarrie’s watch. Dead Reckoning drums up a backstory for Ethan, confusing a body in perpetual motion for a character we’ve ever cared about in the traditional sense. And like latest entries in the Fast & Furious and Spider-Verse sagas, it doesn’t so much end as just stop. Can any movie that offers a glorified “To be continued…” be called great?

Thankfully, McQuarrie also goes looking for inspiration in older entertainment, too. The opening scene catches sonar blips of The Hunt For Red October. The closing one astonishingly recalls, of all movies, The Lost World: Jurassic Park. And you can sense an attempt, in Dead Reckoning, to commune with Brian De Palma’s version of the material, the suspense contraption he built atop an old spy TV show. Its spirit is there in the talky skullduggery, the racing train, the unexpected return of an old handler, and the phantom appearances of a young Cruise — a boyish past life glimpsed in flashbacks that attempt to tie the distant yesterday of this series to its rollicking, still-vital today.

Rebecca Ferguson in an eyepatch lines up a shot with her sniper rifle.
Rebecca Ferguson in Mission: Impossible — Dead Reckoning Part One Paramount Pictures.

By this point, Cruise has been playing Ethan Hunt for more than 25 years. He’s fused the character’s determination to his own, rendering the distinction between them obsolete. The Mission: Impossible movies are monuments to his vanity, reckless ambition, and star power, still potent in the wake of Top Gun: Maverick. It’s forever tempting to see them as stained-glass windows into Cruise’s life. The actor practically winces when the nominal villain, a lackey of The Entity, accuses Hunt of using women. (Rebecca Ferguson’s fellow agent Ilsa Faust, back in action here, could be seen as a mirror reflection of Hunt — the dream of a perfect partner, matching him every dangerous step of the way.) And come to think of it, isn’t there something familiar about IMF, a secret org that coerces people into joining, insists they cut off all ties, and has their brightest star recruit members?

At 163 minutes, Dead Reckoning is the longest Mission: Impossible, but not the best. It’s a little too long, a little too stuffed with supporting players, and maybe at times a little too silly, to reach the Burj Khalifa heights of the franchise’s past pinnacles. Certainly, it could have used a better look — less overlit, more drenched in the shadows from which Hunt emerges. 

Yet this seventh, inconclusive entry has still been made with a hurry understanding of what makes the series such first-rate fun — the sublime pleasure of watching Cruise’s secret agent try to think, climb, drive, sprint, deceive, or bluff his way through some very unforgiving odds. And in his rage against the malevolent machine of Dead Reckoning, you can see the shadow of battles against the Netflixing of Hollywood, the green-screening of action, and the growing obsolescence of movie stars. Cruise, like Hunt, would never go down without a fight. “Impossible” isn’t in his vocabulary.

Mission: Impossible — Dead Reckoning Part One opens in theaters everywhere July 12. For more of A.A. Dowd’s writing, please visit his Authory page.

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Tue, 11 Jul 2023 09:02:00 -0500 A.A. Dowd en text/html
Killexams : Is the ‘Mission: Impossible’ Series Due for a Reckoning?

When did the “Mission: Impossible” films become action movies? I’m not sure when that happened, but I do know this much: For a series like the one in question, it’s live by the action, die by the action. For a few days there, people were chattering about all the great action in “Dead Reckoning Part One,” talking up the Fiat car chase or that train-dangling-from-a-cliff climax as if we’d never seen a sequence like that one before. But all I could think was, “Don’t we have the ‘Fast and Furious’ franchise for that?”

For 27 years, the “Mission: Impossible” films have been dotted with great action. That’s part of what these movies are. In a funny way, though, it can’t be the essence of what they are. Because then, no matter how spectacular Tom Cruise’s latest P.T. Barnum feat of star-in-the-air stunt work is (at this point how could he top himself short of doing a spacewalk?), the rest of the film inevitably recedes behind it. If “Dead Reckoning Part Two” weren’t already on the way (most of the movie was shot last year), I’d make the following recommendation to Cruise and his collaborator-auteur, director Christopher McQuarrie: If you really want to end this series on a high note, go back to the thing people loved about “Mission: Impossible” in the first place — the Russian-doll cleverness, the borderline insane trickiness, the way these movies are espionage thrillers turned inside out. If you made a great one of those, then instead of okay-to-disappointing box-office returns you might hold audiences in the palm of your hand as surely as they’re eating up “Oppenheimer.”   

I grew up watching the original “Mission: Impossible” series on television with my father. I was 10, 11, 12 years old and could barely follow what was going on, but when those puzzle plots came together I still felt the rush. The series had almost no “action.” It was all deftly absurd, precision-cut, trap-door spy games. In 1996, when director Brian De Palma turned the show into a movie (at that point it wasn’t clear that he was spawning a franchise), he came up with a seductive hybrid: more action-driven than the show had been, but with enough narrative duplicity to bedazzle and pull the floor out from under the audience. The most memorable episode in the movie — Cruise hanging from that wire, performing the ultimate cat-burglar heist, a sequence so tense that a falling drop of sweat felt like a bomb — was at once pure action and pure intrigue.

The “M:I” movies have varied greatly, in tone and quality, to the point that there’s not a lot of consensus as to the highlights. Most of them are fun, and we all have our soft spots (I’m still awed by certain moments in John Woo’s “Mission: Impossible 2,” one of the least-loved entries in the series). But to me the greatest “M:I” film, the one extraordinary enough in its trickery to hypnotize and prank the audience, is Brad Bird’s “Mission: Impossible — Ghost Protocol.” I still think Cruise’s suction-cup spider crawl over the sleek surface of the Burj Khalifa is the most cinematic stunt of his career, and Bird orchestrated a grand illusion of perception in the rest of the movie.

I thought something like that might happen in “Dead Reckoning Part One” as I watched the early airport pickpocket chase sequence, which is the film’s most breathlessly effective episode. It’s all gambits and reversals, and it introduces a very “Ghost Protocol” idea: that the Entity — otherwise known as the Internet gone AI rogue — could virtually camouflage a character like Esai Morales’ Gabriel. That concept feels like it could be the next evolution of the “M:I” masks. But the film introduces the idea only to do next to nothing with it. On the technological-deception scale, the airport sequence is “Dead Reckoning’s” high point, which is another way of saying that the movie culminates too early.

Action will always be part of cinema, and the “Mission: Impossible” movies have every right to aim for stupendous action sequences. If it sounds like I’m begrudging the evolution of Cruise’s stuntman brand, on the contrary: I’d never deny the excitement, or fanatical bravado, of what he does. A few years ago, I wrote admiringly of how those stunts have become the measure of his stardom, and I stand by that assessment. Yet the ballpark-similar, barely-good-enough-to-get-by domestic box office grosses of “Mission: Impossible — Dead Reckoning Part One” ($150 million), “Indiana Jones and the Dial of Destiny” ($170 million) and “Fast X” ($145 million) should be telling us something: that action, as a selling point, may have peaked, entering a period of overexposed exhaustion. Of all those franchises, the “M:I” films are the last ones that should be coasting on the coolness of a Fiat 500 zooming around Rome. Cruise and McQuarrie’s mission, should they choose to accept it, is to make this series fascinating again by remembering that the ultimate movie stunt is still the one that wows your brain.

Sun, 06 Aug 2023 06:34:00 -0500 en-US text/html
Killexams : University Mission

A Public Research University Committed to Excellence

The University of Massachusetts Lowell is a nationally ranked public research university committed to excellence in teaching, research and community engagement. We strive to prepare students to succeed in college and to become lifelong learners and informed citizens in a global environment. UMass Lowell offers affordable, experience-based undergraduate and graduate academic programs taught by internationally recognized faculty who conduct research to expand the horizons of knowledge and sustainable practices. The programs span and interconnect the disciplines of business, education, engineering, fine arts, health, humanities, sciences and social sciences. The university continues to build on its founding tradition of innovation, entrepreneurship and partnerships with industry and the community to address challenges facing the region and the world.

Over 100 Years of Innovation

For more than a century, UMass Lowell has been preparing students to work in the real-world, solve real problems and help real people. The university began as the Lowell Normal School, a teaching college founded in 1894, and the Lowell Textile School, founded in 1895 to train technicians and managers for the textile industry. Over the next 75 years, both institutions extended their offerings to meet the growing needs of the region. Lowell State and Lowell Tech, as they were then known, merged in 1975 to form the University of Lowell. The campus became part of the University of Massachusetts system in 1991.

Thu, 17 Aug 2023 00:29:00 -0500 en text/html
Killexams : Microsoft teams up with Code Ninjas for new Prodigy Program

Alice Chambers |

Microsoft MakeCode has partnered with Code Ninjas – a children’s coding franchise across Canada, the UK and USA – to introduce an extracurricular initiative called Prodigy Program, which will teach children coding skills.

Microsoft will help to create the programme curriculum, covering a range of syllabus from game design to hardware programming.

“We’ve teamed up with Microsoft MakeCode to bring your child an experience like no other,” said Navin Guraney, CEO of Code Ninjas. “This isn’t just about playing games – it’s about understanding them from the inside out. Think of it as an exclusive backstage pass to the universe that creates the games they adore.”

Participants will be able to virtually meet the Minecraft and MakeCode teams and take part in exclusive interviews with professionals from Xbox, Bing and AI. Microsoft will also provide a tour of its headquarters and a Microsoft Surface Pro 9 to three winners.

“Partnering with Code Ninjas on the Prodigy Program perfectly aligns with our mission to empower, inspire and enable the next generation of technology creators and innovators,” said Jaqueline Russell, programme manager of Microsoft MakeCode. “We’re eager to see what these young minds will create and contribute to the world of technology.”

Thu, 17 Aug 2023 22:49:00 -0500 en-GB text/html
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