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Killexams : SalesForce Consultant learn - BingNews Search results Killexams : SalesForce Consultant learn - BingNews Killexams : Top 10 Salesforce Consulting Companies in India 2023

Salesforce is the number one savvy CRM platform for all types of businesses. Recognized by market leaders for CRM technology, Salesforce delivers out-of-the-box solutions by integrating the latest technology. Salesforce is committed not just to connecting with the CRM industry but also representing the future of business across diverse industries. Even though the basic functionalities of Salesforce alone help companies to stand out, integrating them with the latest technology like artificial intelligence, machine learning and many more can bring outstanding results. Salesforce’s secure and creative cloud technology allows users to be enhanced and updated with every single innovation to keep them up and running at the most pace.

As Salesforce is one of the most used CRM in various industries such as banking systems, financial services, enterprises and insurance sectors, retail, healthcare, ed tech, government and almost every other sector. The adoption rate of Salesforce development for digital services and cloud over the past two years. Due to the increased number of proficient and budget-friendly offerings, various organizations around the globe reach out to salesforce development companies in India to get better service offerings.

To efficiently leverage this platform to maintain customer relations, businesses might need a suite of compatible and quality solutions in Salesforce development. The Salesforce development companies in India offer organizational operations and promote a notable enhancement in customer retention for various industries. There are diverse Indian Salesforce consulting companies available, but it's essential to find the right Salesforce partner that provides customized solutions as per the business requirements. Examining each and everything takes sufficient time. After executing in-depth research and analysis, the team of has shared the list of the top 10 Salesforce consulting companies in India in 2023. To make this list trustworthy, the team has researched many companies from Ahmedabad, Mumbai, Kolkata, Bangalore, Delhi and all major states in India.

The List of Top 10 Famous Salesforce Consulting Companies in India 2023

1. Hyperlink InfoSystem
Hyperlink InfoSystem established its business in 2011 as a mobile app development company that delivers top services like AI, IoT, Big Data, Salesforce, Metaverse, NFTs, and many others. With 11+ years of experience in the IT industry, the company has worked with more than 2,500+ global clients for their custom tech requirements. Hyperlink InfoSystem is recognized as one of India's leading Salesforce consulting companies. They deliver extensive Salesforce development services, including planning, designing, and implementing Salesforce solutions. Furthermore, the company analyses CRM identifies growth opportunities, and provides the best business solutions.

2. Cognizant Technology Solutions Corp.
Cognizant, which was founded in 1994, is a top provider of Salesforce services, including design, consulting, implementation, and support. To deliver the finest project in accordance with clients' needs, they are consistently improving their Salesforce competence.

3. IBM
IBM enables Salesforce Einstein and IBM Watson to transform your processes by releasing the potential of data across Salesforce clouds. They carry out this activity over the whole Salesforce platform and the customer life cycle, including sales, marketing, customer service, and commerce.

4. Accenture
Accenture is one of the top international partners for Salesforce. When it comes to developing, fostering, and advancing transformative talents using Salesforce products, they are a dependable leader. Accenture has completed over 1529 Salesforce projects. They encourage innovation to Boost how our lives function.

5. TCS
TCS provides customers with profitable and affordable services and enables them to make use of the full range of Salesforce products, TCS uses a broad cloud-based platform in Salesforce. With experience in several sectors, the company's staff of Salesforce specialists and developers numbers over 4 million.

6. FPT Software
FPT Software is a global technology and IT services provider headquartered in Vietnam, with more than USD 513 million in revenue and 20,000 employees in 26 countries. As a pioneer in digital transformation, the company delivers world-class services in the Smart factory, Digital platforms, RPA, AI, IoT, Cloud, Salesforce, AR/VR, BPO, and more.

7. Crowe LLP
Crowe LLP is a public accounting, consulting, and technology firm with offices around the world. Crowe uses its deep industry expertise to provide audit services to public and private entities. The firm and its subsidiaries also help clients make smart decisions that lead to lasting value with its tax, advisory and consulting services, helping businesses uncover hidden opportunities in the market – no matter what challenges the markets present.

8. Grazitti Interactive
Grazitti Interactive is an international strategic partner, assisting brands to grow with their CRM strategy, paving the way for long-term growth. It is trusted for its extensive expertise, innovative solutions and products, and outstanding support throughout. Salesforce’s technology and expertise are connected together to allow them to transform your sales, marketing, and commerce cloud strategy.

9. Zensar
Zensar has been a reputable partner for over 10 years and is a Salesforce Silver Consulting and Implementation partner. It is positioned to oversee customers' accolade-winning initiatives in the manufacturing, financial, insurance, and retail sectors.

10. HData Systems
HData Systems delivers all of today's trending innovation solutions, including Blockchain, Big Data Analytics, Data Science, Salesforce Development, Artificial Intelligence, and many more. HData Systems delivers eye-catching solutions to businesses, starting from startups to enterprises, to achieve their goals efficiently with better decision-making strategies to boost their ROI.

Disclaimer: This article is a paid publication and does not have journalistic/editorial involvement of Hindustan Times. Hindustan Times does not endorse/subscribe to the content(s) of the article/advertisement and/or view(s) expressed herein. Hindustan Times shall not in any manner, be responsible and/or liable in any manner whatsoever for all that is stated in the article and/or also with regard to the view(s), opinion(s), announcement(s), declaration(s), affirmation(s) etc., stated/featured in the same.

Wed, 12 Oct 2022 01:32:00 -0500 en text/html
Killexams : Matt Meyers Shares His Journey to Becoming a Top Expert for the Salesforce Ecosystem

Success in today’s business climate hinges on building a strong and vibrant ecosystem. Salesforce recognized this early on and was one of the first in the cloud computing space to dream up a business model built on partnership. Matt Meyers has been in the tech field for over 20 years and is one of the top experts within the Salesforce ecosystem. As a senior consultant, Matt knows his way around any facet of the Salesforce platform you could imagine. Matt is also an entrepreneur and CEO and co-founder of Adaptus, maker of EzProtect, a Software-as-a-Service virus scanning cyber security platform for Salesforce. He holds a Bachelor of Science in Computer Science and an MBA from Texas Tech University. Matt’s success in the Salesforce ecosystem has been driven by his expertise, determination, and extensive experience with complex implementations.

Matt has always been intrigued by both technology and business. In fact, he believes that’s why he became so interested in Salesforce because it seemed like the perfect culmination of business and technology. Matt began his career as a Salesforce developer and quickly tried to grasp anything he could to learn as much as he could about the company. He realized early on that knowledge was the key to growing his career to where he wanted to go and living the lifestyle he always wanted. As a result, Matt aggressively went for his first few certifications and then realized he couldn’t grow anymore in his current position. He moved on to join a global consulting company, HCL, where he began his career as a Salesforce consultant.

Consulting gave Matt more power than software development had. He quickly discovered he enjoyed consulting because it allowed him to help people solve complex problems, but for some reason, he was still unfulfilled. Matt yearned for more and desired to work at the company that fueled his passion, Salesforce. In the next few months, Matt spent countless long hours studying and earned various Salesforce certifications until he had just about every certification offered at the time. It was then that he met someone who was a sales executive at Salesforce who connected him with a recruiter, which led to him being successfully hired. Matt started as a customer-facing architect in Salesforce services, helping some of the company’s largest customers implement Salesforce.

The role exposed Matt to more aspects of the business and constantly challenged him, inspiring him to become better at his job. His desire to excel pushed him, and he eventually decided to tackle Salesforce’s highest certification, the Certified Technical Architect credential. Matt says this was the most challenging yet rewarding journey of his career, and it took him over two years to complete. A Certified Technical Architect is pretty much the Ph.D. of Salesforce as of now, and only about 400 people hold this certification worldwide within the ecosystem. After dedicating his entire life and career to Salesforce, Matt’s efforts were finally paying off, and bigger doors were opening.

Over the next few years, he worked his way up until he reached the director level and led all of Salesforce’s program architects in the public sector. After some time in this role, Matt decided he wanted to be more independent and started to think about running his own company. He left Salesforce, made a relationship with a major Salesforce consulting firm, and partnered with someone else to grow his company. A true and respected expert in his field, Matt took up mentoring and training, which he continues to do on his social media profiles. His mission is to empower aspiring architects and help them shorten their learning curve.

Advertising disclosure: We may receive compensation for some of the links in our stories. Thank you for supporting LA Weekly and our advertisers.

Fri, 07 Oct 2022 01:57:00 -0500 Written in Partnership with Amir Bakian text/html
Killexams : Your next corporate job: Protecting biodiversity

They’ve been showing up increasingly in my LinkedIn feed, emails, newsletters and in casual conversation: jobs and job listings at big companies, focused at preserving and regenerating nature and biodiversity. It appears to be a new nexus of action for corporate sustainability professionals, at the intersection of natural capital, supply chains, operations, finance and, of course, the climate crisis.

It also risks becoming a new nexus of criticism about corporate sustainability commitments.

Over the past year or so, a growing number of companies — primarily but not exclusively in Europe — have created positions to support nature and biodiversity. The roles aren’t just at firms with products and services that are directly dependent on natural capital — logging or agriculture, for example. This new generation of nature-related jobs can be found inside chemical companies, consumer products companies, real estate companies, tech companies, insurers, bankers and retailers.

Among them: H&M, the British retail chain, has a head of climate and nature; McDonald’s team includes a sustainability director, nature and climate; insurance giant Axa Group has a head of climate and biodiversity; Procter & Gamble has a senior director, nature and biodiversity; the chemical company Henkel employs a global sustainability manager, nature and biodiversity; and the commercial real estate services firm JLL is home to a climate and nature director.

And more to come. Facebook parent Meta, for example, has a job listing for a sustainability program manager, climate resilience and biodiversity.

Companies are leaning into biodiversity for two fundamental reasons: reducing risk and seizing new business opportunities.

As I said, many of these jobs are linked to climate change, a recognition that biodiversity and climate are inextricably linked — for example, that the ravages of a changing climate destroy the biodiversity that contributes to more than half of global GDP, and that protecting biodiversity can help mitigate the impact of floods, droughts and other ravages of a changing climate.

[GreenBiz is hosting a one-day Nature Forum as part of next week’s VERGE 22 conference and expo. Details here.]

It’s not surprising that biodiversity and nature loss ranks as one of the top three business risks in the 2022 Global Risks Report published by the World Economic Forum. The threats include physical risks, such as the loss of access to raw materials; litigation and reputational risks, such as being involved in illegal deforestation via supply chains; the risk of increasing regulation, requiring more constraints and accountability; and systemic risk — that entire ecosystems vital to business could be diminished, or even destroyed.

"A growing number of businesses in all sectors are looking to develop nature and biodiversity strategies and targets to understand how and where they can and should play a role," Amanda Skeldon, JLL’s climate and nature director, explained to me. She added: "Proactively addressing nature and biodiversity is very much an emerging area for business and across the real estate sector."

Metrics and mandates

It's not all that surprising to see these jobs emerge. There’s been a growing push for companies and national governments to prioritize biodiversity through new performance standards, metrics and reporting mandates. The Science-Based Targets initiative, which produced the framework many companies use to set carbon-reduction goals, last year published the first guidance to show companies "how to protect and restore nature in line with science by preparing to set science-based targets for nature." The Taskforce on Nature-related Financial Disclosures is "creating an integrated framework that builds on existing standards, metrics and data" for companies and financial institutions. "Nature-based solutions" has become a catchall term for a bevy of initiatives by companies and others to offset their climate pollution.

Meanwhile, in December, COP15, the United Nations Biodiversity Conference, will meet in Montreal with the goal of securing an ambitious "Paris-style" global agreement to protect nature and biodiversity. Nature is quickly moving up the corporate food chain.

Investors are taking note. A handful are beginning to price biodiversity risk into their calculations. A recent Moody’s report outlined $1.9 trillion in rated debt for nine sectors that have "high" or "very high" exposures to natural capital risks — and 24 more industries with a combined $9.6 trillion in rated debt. Catherine Howarth, CEO at responsible-investment group ShareAction, recently told the Financial Times that biodiversity is "the fastest-developing ESG theme in global capital markets."

Biodiversity is now the fastest-developing ESG theme in global capital markets.

"Businesses increasingly need specialists to help them navigate the evolving landscape and to come to grips with how their business can materially contribute towards halting and reversing nature loss by 2030," Eva Zabey, executive director of the U.K.-based nonprofit Business for Nature, told me. "It’s imperative that responsibility and accountability sits at the board level to make truly transformative changes.” Her group has published High-level Business Actions on Nature, a set of things companies can do "to signal they are making meaningful contributions to help reverse nature loss and contribute to an equitable, nature-positive world, where positive impacts outweigh negative ones."

Both sides now

Companies are leaning into biodiversity for two fundamental reasons: reducing risk and seizing new opportunities. Salesforce, the tech giant, seems to understand both.

"We have to look at our future dependencies on nature," according to Tim Christopherson, the company’s vice president for climate action, whose job — and lifelong passion — focuses on nature and natural capital. When Christopherson joined Salesforce earlier this year after two decades at U.N. Environment, the World Conservation Union and the European Commission, he found some key programs already in place — to protect oceans and plant 100 million trees, for example. His job now is to make sure those and other initiatives are successful and impactful.

"Part of my responsibility is to secure investments and make sure we invest in the right trees in the right place at the right time, and in the right way," he said. "And that we're doing that at the right speed."

It’s about mitigating risk. "If there are further wildfires in California and they get bigger, they will impact the majority of our staff in California," Christopherson told me from his home in Denmark. "They will impact how much cooling we can get from water resources that are needed for data centers. Our existing data centers have impacts on freshwater, because for many of them it's the main source of cooling. We have to map those impacts."

Water is just the beginning, he said. “The biggest impact on climate change for humanity will come from unraveling and collapsing ecosystems. Extreme weather is just the tip of the iceberg. Once we get into ecosystem collapse, we're getting into food security and energy security and water security issues. Which is why for me, biodiversity is the most important subject to address in our time, together with the climate crisis."

But there’s also an opportunity side, he said, by helping customers deploy Salesforce tools: "Salesforce can lower the complexity threshold for others to make it easier, like we did with Net Zero Cloud for climate action." The company already has commercialized products and processes it developed for its own operations, such as the aforementioned Net Zero Cloud reporting system or the Sustainability Exhibit Salesforce created to increase sustainability among its suppliers, many of which are also its customers.

At JLL, Amanda Skeldon similarly has both internal and external perspectives. "My role is directly focused on our corporate operations: the buildings we occupy, our supply chain and embedding our climate and nature commitments into business as usual. However, as a professional services business, we also work with a huge number of clients to support them to address challenges around net-zero carbon, climate risk, circularity and nature."

She hopes to impact the entire real estate sector: "There is a real opportunity for progressive businesses to go beyond legal compliance and financial disclosure and to capitalize on the wider environmental, social and economic benefits that embedding nature in the built environment can provide."

Net zero?

One key question is how to measure companies’ progress in protecting nature and biodiversity. The metrics are nascent, even though "nature positive" is a fast-rising meme in business and environmental circles. According to the World Economic Forum, it means "enhancing the resilience of our planet and societies to halt and reverse nature loss."

There’s a lot of squishiness in that definition, creating ample opportunities for companies to overstate or misrepresent their commitments or successes, and for activists, investors and the media to jump on companies that seem to be doing too little.

If that feels a bit uncomfortably familiar, it’s because we’ve seen this movie before.

I firmly believe that the nature agenda is where net zero was two years ago.

"I firmly believe that the nature agenda is where net zero was two years ago," Skeldon told me. "So, in two years’ time, I envision that roles such as mine will be as prevalent across business as roles focused specifically on net-zero carbon."

Of course, "net zero" has seen no small amount of pushback, with critics questioning companies’ methodologies for assessing their net-zero commitments and achievements, for the use of dodgy carbon offsets, and for the lack of emphasis on reducing, rather than offsetting, carbon pollution. Will companies receive similar pushback about "nature-positive" and related claims? It’s early days, but with the growth of tradable biodiversity offsets, there’s plenty of room for problems, from the sloppy to the sinister.

I asked Business for Nature’s Eva Zabey for some ingredients she considers key for companies to have as they ramp up their efforts in biodiversity and nature, and she had ready answers. They include: ensuring board-level engagement "to make truly transformative changes"; understanding that nature loss "is an existential threat to your company and society as a whole"; a willingness to collaborate with NGOs, consultants and other companies; and a commitment "to providing serious resources and investment to measures which help address impacts and dependencies on nature."

"Do not let the perfect be the enemy of the good," Zabey counseled. "Be as ambitious as possible in plans and actions while being transparent and honest that there will always be improvements and adjustments along the way. The journey is an iterative one, but companies should make sure their credentials are credible and truthful, backed up by accurate, timely and verifiable data."

JLL’s Skeldon added one more ingredient: being able to cope with uncertainty. "At the moment, this is a rapidly evolving area for business, with a significant number of unknowns — unfolding frameworks, new legislation and an issue that is hugely context-dependent. Working in this area requires an ability to trial, adapt, learn and collaborate to enable an agile response to this challenge."

Trial, adapt, learn, collaborate: That strikes me as a recipe for success in sustainability overall.

Thanks for reading. You can find my past articles here. Also, I invite you to follow me on Twitter and LinkedIn, subscribe to my Monday morning newsletter, GreenBuzz, from which this was reprinted, and listen to GreenBiz 350, my weekly podcast, co-hosted with Heather Clancy.

Sun, 16 Oct 2022 22:05:00 -0500 en text/html
Killexams : Don't be an Andrew! Lessons Salesforce UKI CEO Zahra Bahrololoumi has learned as a person of color in tech

Zahra Bahrololoumi is well aware of how somebody’s heritage can hamper their life goals. After studying management at university, she was rejected from her dream profession of representing the UK working for the Foreign and Commonwealth Office (FCO).

With Iranian parents who came to the UK in the early 1970s, Bahrololoumi wasn't eligible for the role. Under the rules of that time - the 1990s - you had to be a second-generation immigrant or your parents had to have been in the country for more than 30 years to work for the FCO. She recalls: 

I kept applying. I went to all the career fairs, and I got turned down because of my heritage. I remember at the career desk with the Foreign and Commonwealth Office, I just said, 'I am not a terrorist, I want to represent the UK. Now I think, you need me now - I'm a Farsi speaker, look at how the world's changed'.

In the face of this rejection, Bahrololoumi joined Andersen Consulting – now Accenture. During her tenure at the consulting company, she faced another obstacle due to her heritage:

I looked around me and of the five business heads, three of them were called Andrew. They were all of a certain demographic, they all had the gray hair, and they were all really seasoned.

I remember my boss sitting me down and saying, ‘Zahra, look around you, you've got to be more Andrew’. And I'm like, ‘How do I be more Andrew?’. He said, ‘I think you should be a little less colorful’.

How do you cope with that kind of feedback? I'm never going to be a 57-year-old white male with gray hair called Andrew.

Bahrololoumi was left wondering whether that meant she wouldn’t be able to succeed at the firm, but between them, her husband and parents helped to convince her to focus on her strengths:

I remember going back and I said to my boss, 'I don't understand what I can do with your feedback, but I know I'm approachable, I'm relatable and I can bring teams along with me. If that isn't Andrew, then I'm not in the right place.'

The response worked. Her boss apologized, adding that he realized what he had said was wrong. But the experience is one that Bahrololoumi carries with her.

I'll never be an Andrew. Be authentic, that's the differentiator, and I'm proud of that.

Unsurprisingly on the back of these experiences, Bahrololoumi is totally committed to the values of equality. Under her leadership, Salesforce UKI has already uplifted its gender and ethnicity representation. When she joined the firm 18 months ago, hiring was just over 30% female; at Q1 2022, this has increased to 54% female. Of the nine members of her senior leadership team, six are women, and three are ethnic minorities from Ghana, South Asia and Iran, she points out: 

It's not a token gesture. We are the top performing geography. People are looking at us going - why? This is why. I'm over the conversation now about why it's a good idea. I don't want to win anybody's hearts and minds anymore. I am relentless in that.

At Accenture, Bahrololoumi was responsible for the firm’s UK and Ireland technology business managing a very large team, and was also the equality and inclusion leader for technology globally, overseeing a quarter of a million people. This experience has provided many insights, she suggests: 

I've heard every excuse about why can't I hire this person. The excuses I got in Japan compared to the excuses I got in Germany, I've heard it all. I've learned that the thing that matters is representation and inclusion. And the data.

At Salesforce, she is focused on four key data points when it comes to her people and DEI - hiring, development, progression and experience. Her next objective is around the gender and ethnicity pay gaps, which Bahrololoumi wants to close even before it's a legal requirement. The company is trending in the right direction here with all Salesforce top executives having their pay tied to certain equality metrics:

I was really for that. That's happened in the last six months, and everybody is pushing for that globally.

Bahrololoumi has some sage advice and words of encouragement for young people who want to get into technology. Salesforce and its partner eco-system will create 271,700 jobs in the UK by 2026, according to an IDC report, so there is huge opportunity out there for anyone wanting a career in tech, she says: 

Not just Salesforce, but in the UK, there are now more jobs than people. It's about getting the right skills, getting the right access, seeking the opportunities. If you haven't got tech experience, do not let it hold you back. I'm living proof - I'm about music, diplomacy, the arts. If I can convert and apply myself and learn new skills to lead in tech, that background and that context has made me stronger and more differentiated. Find people that have got openings or opportunities.

Case in point: when Bahrololoumi wanted to join a project within Accenture that required people to have an engineering degree, she didn’t take no for an answer, going through every backdoor possible to get in front of the right person and have that conversation to prove herself.

Taking opportunities to try out different roles and projects, and not turning away from the difficult areas is another piece of advice, she passes on: 

Any role is a key to a door. I've taken so many roles that I didn't actually like but I maximized the opportunity, I got my head down, I delivered results, I got myself known. That's how the word of mouth spread and I got staffed onto different projects.

I ran towards things. Every time somebody ran away from an opportunity saying, 'It's too hard', I ran towards it. That's what differentiated me.

As to what her secret to success is, Bahrololoumi points to something learned after many years and conversations with people who were not being recognized or getting an opportunity or promotion:

I say to them, 'What was the biggest need around you in that moment - more sales, fix a delivery, fix the morale?'. If you can identify that in any job you do or any opportunity you have, and you align yourself to that biggest need and you deliver that, you are automatically differentiated.

“I call that the 'currency of success'. Any job you do, there's a beast that needs to be fed. Even now I'm a CEO, I have to deliver growth, I have to deliver sales, that is my currency of success. If I can feed that, then I'm free to do whatever I want to do, however I want to do it. But if I don't feed that, then I'm under big scrutiny.

Thu, 13 Oct 2022 00:39:00 -0500 BRAINSUM en text/html
Killexams : Thunder Announces Strategic Slack Practice

Thunder is an innovative and strategic certified Slack partner

SAN FRANCISCO, Oct. 6, 2022 /PRNewswire/ -- Thunder, a leading Salesforce and Copado consulting partner, today announces the addition of a strategic Slack practice to their various Salesforce offerings including Service, Sales, Marketing and Revenue Clouds.

Thunder is an innovative and strategic certified Slack partner

Thunder is an innovative and strategic certified Slack partner

Thunder's Slack practice, led by Bluewolf IBM alum Casey Styer, is made up of certified developers, admins, architects, and change experts that help companies maximize ROI in tech stack for Slack, and the tools that are or should be integrated (salesforce, dev ops tools, etc.). The team focuses on helping customers to reimagine their workflows, business processes, and ways of working.

"We want our customers to love Slack and Salesforce, so we strive to help them build their Digital HQ in an intentional way," says Casey. "The ultimate goal with all of our Slack implementations is to Boost the experience and outcomes of better collaboration."

The Slack practice is part of Thunder's continued expansion into key areas of cloud innovation and customer experience.

"We're really excited to have a practice devoted to Slack," Carter Wigell, Thunder CEO adds. "This has been part of our strategic plan ever since Salesforce acquired Slack. Being able to offer clients an integrated tool that connects employees, partners, and customers on a single platform (that people love to use) delights everyone involved - and we're all about making customers happy at Thunder."

Thunder offers a Slack Quickstart package to help lay the foundation for a successful launch of the Slack platform by providing accelerated guidance on setup and recommending a high-level approach for initial and ongoing enablement and adoption, and learning programs. Learn more at


Thunder is a pureplay Salesforce platform partner, proudly backed by Salesforce Ventures. Built by seasoned Salesforce professionals, they help businesses overcome their digital challenges and transform themselves into thriving organizations that produce results for both customer needs and company goals. Thunder offers services from strategy and design to execution and change management - across multiple clouds on the Salesforce platform. The customer-obsessed, partner-enabled company has a mission to make customers love Salesforce, forever. Follow Thunder on LinkedIn at and learn more at

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Thu, 06 Oct 2022 02:15:00 -0500 en-US text/html
Killexams : CallMiner Announces CallMiner for Salesforce on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace

The MarketWatch News Department was not involved in the creation of this content.

WALTHAM, Mass., (BUSINESS WIRE) -- CallMiner, a leading provider of conversation intelligence to drive business improvement, today announced it has launched CallMiner for Salesforce on Salesforce AppExchange, empowering sales and support leaders with critical insights into latest customer and prospect interactions, such as voice-based calls, emails and text conversations. By gaining access to CallMiner within Salesforce, organizations can enhance visibility into customer journeys, Boost customer satisfaction and drive new revenue opportunities with existing customers.

Integrated directly with Salesforce, CallMiner for Salesforce is currently available on AppExchange at

CallMiner for Salesforce
Powered by artificial intelligence and machine learning, CallMiner enables organizations to analyze and uncover insights from customer conversations across multiple channels including voice calls, emails, texts, web chats and more. Presented within Salesforce, CallMiner delivers insights from these customer interactions to supply sales and support teams the context they need to Boost sales and service effectiveness.

“CallMiner has always focused on empowering our customers with the right information at the right time, in a way that works for them, to ultimately drive transformational business change and growth. The availability of CallMiner on Salesforce AppExchange makes it easier to do just that,” said Paul Bernard, President and CEO, CallMiner. “With this new integration, we’re streamlining the delivery of CallMiner’s powerful insights, all from the convenience of Salesforce, so our customers can more efficiently identify areas of opportunity within their sales motions and drive impactful action.”

With CallMiner for Salesforce, organizations can:

  • Uncover root causes and maximize cross/upsell opportunities: By delivering account-level summaries and drill-down details of omnichannel customer interactions analyzed by CallMiner, organizations can better understand the root cause of issues and identify at-risk customers to proactively take action. Teams can also assess customer needs based on prior interactions to capitalize on upsell and cross-sell opportunities.
  • Expose and deliver the right insights at the right time: Organizations can customize the customer interaction and insight data they deliver to sales and support staff within Salesforce, without requiring them to log in to CallMiner. This includes aggregating voice of the customer (VoC) data into a holistic view to help drive next-best action and workflows based on customer needs.
  • Gain time to value with a simple, straightforward configuration: The flexible, configurable integration allows organizations to get up and running quickly with minimal IT support. This includes choosing from a menu of widgets during setup to configure the specific types of CallMiner data they want to share within Salesforce.

“CallMiner for Salesforce is a welcome addition to AppExchange, as they power digital transformation for customers by providing critical insights and intelligence into omnichannel customer interactions to drive business performance improvement," said Woodson Martin, GM of Salesforce AppExchange. "AppExchange is constantly evolving to connect customers with the right apps and experts for their business needs.”

CallMiner for Salesforce is available now on the Salesforce AppExchange at

About Salesforce AppExchange
Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies, developers and entrepreneurs to build, market and grow in entirely new ways. With more than 7,000 listings, 10 million customer installs and 117,000 peer reviews, AppExchange connects customers of all sizes and across industries to ready-to-install or customizable apps and Salesforce-certified consultants to solve any business challenge.

Additional Resources

Salesforce, AppExchange and others are among the trademarks of, inc.

About CallMiner
CallMiner is the global leader in conversation intelligence to drive business performance improvement. Powered by artificial intelligence and machine learning, CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions at scale, allowing organizations to interpret sentiment and identify patterns to reveal deep understanding from every conversation. By connecting the dots between insights and action, CallMiner enables companies to identify areas of opportunity to drive business improvement, growth and transformational change more effectively than ever before. CallMiner is trusted by the world’s leading organizations across retail, financial services, healthcare and insurance, travel and hospitality, and more. To learn more, visit, read the CallMiner blog, or follow us on Twitter, LinkedIn and Facebook.

View source version on

SOURCE: CallMiner

Jessica Bettencourt
Inkhouse on behalf of CallMiner
(774) 451-5142


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Tue, 11 Oct 2022 01:00:00 -0500 en-US text/html
Killexams : Top 10 Salesforce Development Companies in India

Salesforce development is the perfect blend of programming and automation techniques. Thus, it has become a remarkable drift nowadays. Salesforce is used in the different business arenas to accomplish smooth operations. As a unique component, salesforce implementation is a top preference for multiple businesses to satisfy their clients and make them happy. Not only that, but Salesforce also maintains customer retention, gets a birds-eye view of companies’ business insights, and much more!

Choosing a good Salesforce development company is essential because the right Salesforce development company helps any business to achieve its targeted goal. A certified Salesforce development company brings forth customized solutions as per the business necessity and supports them throughout the process. Implementation of salesforce technology can simplify complicated organizational operations by breaking them into small processes and make them easy to proceed.

To leverage the full potential of Salesforce, you must require a suite of dependable and logical Salesforce development services. But it is really challenging to find out the Salesforce development solution perfect for your business. If you’re confused and unable to understand which company can best meet your business objectives, then this article will greatly help you.

Here we’ve listed down the top 10 Salesforce development companies in India, and you can pick one of them to get started.

List of Best Salesforce development companies in India

Right Salesforce development company saves time and pulls things together to find the right direction for your business that stimulates growth. Thus, collaborating with the right Salesforce consultants in India can be paramount for your business. This meaningful partnership contributes to vital decision-making, planning, designing, & development.

Let’s have eyes on the top 10 Salesforce development companies in India and their valuable contributions to transforming business solutions.

Mind Digital Group (MDG)

Mind Digital Group is India’s leading Salesforce development company, founded in 2013. Since then, they have harnessed the true power of the world’s most powerful CRM platform, i.e., Salesforce. MDG works on the core level of salesforce development and maintenance. Mind Digital Group has an impeccable track record in Salesforce integration, Customization, and architecture designing.

Mind Digital Group is the most trusted Salesforce development company supported by an experienced team of Salesforce developers, architects, and integration specialists to deliver resilient, perfectly optimized CRM on time.

MDG not only develop a Salesforce CRM platform for your business but also help their clients to put together their business on a single, secure, and measurable platform so that growth can be measured easily; along with that, Salesforce developers also make pre-built apps to skyrocket the capacity of sells, service, and marketing.


Capgemini is a famous and globally reputed Salesforce development company that has been offering end-to-end salesforce consultation for over a decade. Capgemini, one of the top Salesforce development companies, strives to deliver blue-chip Salesforce solutions that facilitate business growth. Capgemini is highly recognized in the IT industry for its remarkable contribution to Salesforce development services.

Tata Consultancy Services (TCS)

Tata Consultancy Services was founded on 1 st April 1968. They employ a divergent cloud-based platform in Salesforce to ensure their clients receive cost-effective yet valuable services. TCS possesses very high engineering expertise in Salesforce development and support. They’ve undoubtedly a team of highly skilled & certified Salesforce developers (more than 4,00,000) to deliver the best Salesforce CRM solutions in different industry segments across the globe. 


IBM falls under the top category in Salesforce development services in India. They are equipped with a qualified and certified team of Salesforce developers, architects, and integration specialists, encouraging the correct implementation of data power throughout the Salesforce clouds. Their meticulously designed Salesforce Einstein takes care of the entire workflow and makes effective decisions that advocate business growth in both sales and services. 

Deloitte Digital

Deloitte Digital is a pioneer in delivering services for Salesforce development projects in a versatile business spectrum. Deloitte spreads across 35 countries and consistently provides impeccable salesforce services with its vast team of certified and skillful salesforce developers. They are leveraging their strong expertise in Salesforce development and building a customized CRM solution that fulfills clients’ business requirements.


When we’re talking about leading Salesforce development companies in India, we can’t forget the famous industry Jargon “Accenture”. The MNC is empowered with the best salesforce developers who collaborate strongly to develop, design, and bring forth excellent outcomes. As per their business report, they’ve successfully delivered 1500+ Salesforce projects around the globe and established their name in the relevant field with high recognition.

4C Wipro

4C Wipro has become a great competitor in the Salesforce development industry, and they have been delivering top-notch Salesforce services and solutions for more than ten years. They help their clients to empower their businesses with Salesforce integration. Wipro is the first company that simplifies the business strategy for their clients and makes their journey smooth, effective, and meaningful. 


Cognizant is a prestigious and globally accepted Salesforce development Company that delivers end-to-end Salesforce consultation. They are renowned for offering a suite of services such as consulting, designing, implementing, and supporting different brands’ business roadmaps and expediting sustainable growth and positive business transformation.

Tech Mahindra

Tech Mahindra is one of the fast-growing IT companies incepted in 1986 by Anand Mahindra. They are recognized for their expertise in Salesforce development across India and the globe. Tech Mahindra possesses a robust portfolio in the field of Salesforce development; thus, the company is a trusted option for emphasizing the implementation, development & maintenance of Salesforce solutions.

Hyperlink Infosystem

Hyperlink infosystem is a newbie in the Salesforce development industry, incepted in 2011 as a mobile development company. They used to work on particular domains such as IoT, Artificial Intelligence, and blockchain. Though the company is new, they’ve successfully established its position in the Salesforce development industry in India. They deliver various comprehensive CRM solutions with the help of a certified and highly experienced team of Salesforce developers.


These are the top 10 Salesforce development companies in India. The entire list is based on their expertise, quality of services they offer, & recognition in the Salesforce development field. All these companies are in a class by themselves with a strong portfolio. You can pick any of them according to your business requirements and budget because an authentic and experienced Salesforce development partner significantly helps you to step up your business growth.

These are the top 10 Salesforce development companies in India. The entire list is based on their expertise, quality of services they offer, & recognition in the Salesforce development field. All these companies are in a class by themselves with a strong portfolio. You can pick any of them according to your business requirements and budget because an authentic and experienced Salesforce development partner significantly helps you to step up your business growth.

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Fri, 16 Sep 2022 01:55:00 -0500 en text/html
Killexams : Salesforce aims for 25% operating margin in 2026 with more efficient spending

Bret Taylor, co-chief executive officer of Inc., right, and Marc Benioff, co-chief executive officer of Inc., wear rabbit ears during a keynote at the 2022 Dreamforce conference in San Francisco, California, on Tuesday, Sept. 20, 2022.

Marlena Sloss | Bloomberg | Getty Images

Salesforce stock rose almost 3% in extended trading on Wednesday after the enterprise software maker announced a new long-range profitability goal that showed the company's determination to operate more efficiently.

Several cloud software companies, including Salesforce, have become less compelling to investors as interest rates have risen to respond to higher prices this year, after becoming more glamorous during the Covid pandemic, when organizations boosted their use of programs employees could use without being in offices.

Management teams at cloud companies have sought to recapture interest by emphasizing cost-savings plans and pull forward their timelines for profitability. Salesforce itself said it would be more careful in adding talent.

The company went further on Thursday, as Amy Weaver, Salesforce's finance chief, revealed new targets for the 2026 fiscal year at the company's investor day, taking place in San Francisco during its Dreamforce conference. The company is aiming for a 25% adjusted operating margin, including future acquisitions, she said. That compares with the 20% target Salesforce announced one year ago for its 2023 fiscal year. The adjusted operating margin was 19.9% in the quarter that ended July 31.

Salesforce indicated that it intends to push adjusted sales and marketing spending as a percentage of revenue below 35% by 2026 through increasing self-serve efforts, alliances with partners, and productivity improvements for salespeople. In marketing, the idea is to draw on proprietary marketing channels. Sales and marketing on a GAAP basis took up over 44% as a percentage of revenue in the July quarter.

Additionally, Salesforce is eager to manage general and administrative spending, in part by evaluating real estate assets for a hybrid workplace.

Weaver reiterated the $50 billion revenue target for fiscal 2026 that it announced one year ago, but she said that the figure now takes into account a $2 billion headwind from exchange rates since last year's investor day.

Shares of Salesforce reached a 52-week low on Wednesday. The company has begun buying back its own shares as part of its first share-repurchase program, Weaver said.

WATCH: Salesforce's Taylor on the company's commitment to profitability and returning cash to shareholders

Salesforce's Taylor on the company's commitment to profitability and returning cash to shareholders

watch now

Wed, 21 Sep 2022 18:34:00 -0500 en text/html
Killexams : Is Salesforce Stock Undervalued? No result found, try new keyword!Salesforce did well. Many businesses were not interested in purchasing new enterprise software. It's a cumbersome task, expensive, and has a steep learning curve. None of these activities are wise ... Fri, 16 Sep 2022 22:32:00 -0500 text/html Killexams : FE International Advises on Acquisition of Focus on Force, a Digital Product Business, by K2 University

The MarketWatch News Department was not involved in the creation of this content.

FE International Advises on Acquisition of Focus on Force, a Digital Product Business, by K2 University

Oct 13, 2022 (PRNewswire via COMTEX) -- PR Newswire

NEW YORK, Oct. 13, 2022

FE International, Inc., the global market leader in mid-market technology mergers and acquisitions (M&A), announces the acquisition of Focus on Force, a Digital Products Business, by K2 University.

NEW YORK, Oct. 13, 2022 /PRNewswire/ -- Launched in 2014, Focus on Force specializes in training and certifications across the Salesforce ecosystem. The business offers courses to help students learn cloud computing and prepare them to take certification exams. Since its inception, the company has accumulated a customer list of some of the most reputable names in consulting, banking and accounting.

After building a hugely successful business for the past seven years and with over a decade of expertise in end-to-end Salesforce implementation, the Founder of Focus on Force, Martin Gessner, was approached by a multitude of parties interested in acquiring the business. Ultimately, he decided to engage FE International as an advisor. "FE has been a great partner in the exit process, and joining forces with K2 University will provide us the opportunity to expand the breadth and type of training we can provide to assist everyone from those entering the Salesforce community to experienced professionals. It gives us the network, infrastructure and support we need to be able to take that next big step in our growth, and we couldn't be more excited about what the future holds."

Wahridj Gergian, Managing Director of K2 University, said, "K2 University is delighted to welcome Focus on Force to the K2 group of companies. This collaboration means we can continue to reinforce our position as a developer of talent across the Salesforce ecosystem as well as providing Focus on Force's community an enviable range of training solutions that continue to help people and companies thrive in an era of technical innovation."

"Focus on Force is a market-leading business in its niche, and Martin has done an incredible job of scaling the company to its current size and success. With the Salesforce service market projected to grow even further, Focus on Force is well positioned for the new owner to scale the company and take it to the next level. We're very happy to have been able to work with Martin and the team to achieve a great outcome for both parties," said Founder and CEO of FE International, Thomas Smale.

About Focus on Force

Focus on Force is a market-leading online platform supporting learning and certifications in the Salesforce ecosystem. Since its launch in 2014, Focus on Force has served more than 100,000 individuals and built an A-list network of corporate clients with some of the largest names in consulting, banking and accounting.

About FE International

Founded in 2010, FE is known for its extensive network of pre-qualified international investors. Its team includes experts in exit planning, valuation, accounting, legal and more.

FE serves clients worldwide with headquarters in New York and regional offices in Miami, San Francisco and London. It was named one of The Americas' Fastest Growing Companies in 2022, 2021 and 2020 by The Financial Times and is also a three-time Inc. 5000 company.


Kevin Oh

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Thu, 13 Oct 2022 05:58:00 -0500 en-US text/html
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