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Exam Code: FSLCC Practice test 2022 by team
FSLCC Field Service Lightning Cloud Consultant

About the Exam
Read on for details about the Salesforce Field Service Lightning Consultant exam.
Content: 60 multiple-choice/multiple-select questions and 5 unscored questions
Time allotted to complete the exam: 105 minutes (time allows for unscored questions)
Passing score: 63%
Delivery options: Proctored test delivered onsite at a testing center or in an online testing environment. Click here for information on scheduling an exam.
Prerequisites: Salesforce Administrator credential and Salesforce Service Cloud Consultant credential

Successful completion of the Salesforce Certified Field Service Lightning certification test helps maintain quality and consistency in skills and knowledge within the Salesforce Certified Field Service Lightning community. The objective of the Salesforce Certified Field Service Lightning Consultant program is to test and certify qualified implementation consultants, partners and administrators on their ability to deploy Field Service Lightning to an organization.

The Salesforce Certified Field Service Lightning Consultant program is designed for consultants who have experience implementing Salesforce Service Cloud and Field Service Lightning.

A Salesforce Certified Field Service Lightning Consultant designs and deploys solutions that support customer business processes and requirements using the Field Service Lightning product, managed package, and Field Service Lightning Mobile application. The consultant has field service industry experience, mobile solution expertise, and a solid understanding of the Salesforce core object model.

The Salesforce Certified Field Service Lightning Consultant has the following experience:
1-2 years as a business analyst
1+ years in the field services industry
2+ years of services and support experience
The Salesforce Certified Field Service Lightning Consultant candidate has the experience, skills, knowledge, and abilities outlined below:
Understand the field service lifecycle
Differentiate the Salesforce product lines (Service Cloud, Mobile, Platform, Sales Cloud, Field Service Lightning, Communities, Knowledge)
Build Field Service Lightning solutions that are scalable and maintainable:
Scheduling and optimization
Resource management
Asset management
Inventory management
Work Order and Service Appointments lifecycle management
Contracts, entitlements, and warranties
Mobility (mobile flow use cases)
Service reporting
Maintenance plans
A candidate for this test will likely need assistance with:
Complex schedule/route optimization
Service territories planning and management best practices
A candidate for this test is not expected to know or do the following:
Integration with third-party systems
Custom code such as Apex, Lightning Web Components
Fleet optimization
Mobile deployment (MDM device strategy)
Typical job roles of a Salesforce Certified Field Service Lightning Consultant candidate may include:
Mobile Solution Designer
System Analyst
Technical Architect
Service Cloud Administrator
Field Service Operations Manager
Service Desk Manager

Exam Outline
The Salesforce Field Service Lightning Consultant test measures a candidates knowledge and skills related to the following objectives. A candidate should have hands-on experience implementing Salesforce Service Cloud and Field Service Lightning solutions and have demonstrated the application of each of the features/functions below.

Managing Resources: 16%
Compare dynamic versus static crews.
Determine how and when to set up different resource types.
Given a scenario, recommend the appropriate Service Territories and their Members.
Explain the relationships between time sheets, timesheet entries, service resources, and Work Orders.
Demonstrate how to use skills, skill levels, and time-based skills.
Show how to use operating hours for service resources, accounts, work orders, and booking appointments.
Distinguish between FSL license types and when to deploy them.

Managing Work Orders: 23%
Configure Work Order processes, parameters, and Work Types.
Given a scenario, choose the appropriate Resource Preferences.
Apply Products Required to a Work Order.
Analyze how and when to use Work Order Line Items.
Illustrate how to configure Work Order Milestones.
Given a scenario, recommend the appropriate relationship between Service Appointments, Work Orders, and Work Order Line Items.

Managing Scheduling and Optimization: 28% Understand different field service settings for FSL Administrator.
Given a scenario, choose the appropriate action to manage a Service Appointment.
Given a scenario, apply the appropriate life cycle of a Service Appointment required to execute a Work Order.
Decide on the appropriate Schedule Policy to achieve the business requirements.
Given a scenario, determine the appropriate option to execute Complex Work in FSL.
Explain the difference between a multi-day Service Appointment and a standard Service Appointment.
Outline the differences between aerial versus street-level routing.
Given a scenario, determine the appropriate dispatch strategy for an organization.
Compare different filtering options for the Dispatcher Console.
Explain how to set up optimization.
Given a scenario, decide the appropriate type of scheduling service to use.
Given a scenario, decide the appropriate type of optimization service to use.
Understand the usage of Field Service Lightning for DateTime tracking fields.

Configuring Mobility: 10%
Assess the requirements and tools needed to execute a customer sign-off process.
Given a scenario, configure the Field Service app to support key business processes.
Distinguish between Field Service Mobile and Salesforce Mobile app capabilities.
Understand the available FSL Mobile settings.

Managing Inventory: 8%
Given business requirements, distinguish the appropriate price book model for products consumed.
Given business requirements, justify which define the applicable inventory model.
Explain the Return Order object model and process.

Managing Assets: 5%
Apply procedural concepts to maintain and update assets and asset relationships.

Configuring Maintenance Plans: 5%
Given a scenario, recommend the appropriate maintenance plan.

Permissions and Sharing: 5% Understand use cases for different types of FSL permission sets.
Explain how scheduled Service Appointments are shared with service resources.
Understand the differences between user territories and service territories.

Field Service Lightning Cloud Consultant
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Killexams : Salesforce Consultant helper - BingNews Search results Killexams : Salesforce Consultant helper - BingNews Killexams : Top 10 Salesforce Consulting Companies in India 2023

Salesforce is the number one savvy CRM platform for all types of businesses. Recognized by market leaders for CRM technology, Salesforce delivers out-of-the-box solutions by integrating the latest technology. Salesforce is committed not just to connecting with the CRM industry but also representing the future of business across diverse industries. Even though the basic functionalities of Salesforce alone help companies to stand out, integrating them with the latest technology like artificial intelligence, machine learning and many more can bring outstanding results. Salesforce’s secure and creative cloud technology allows users to be enhanced and updated with every single innovation to keep them up and running at the most pace.

As Salesforce is one of the most used CRM in various industries such as banking systems, financial services, enterprises and insurance sectors, retail, healthcare, ed tech, government and almost every other sector. The adoption rate of Salesforce development for digital services and cloud over the past two years. Due to the increased number of proficient and budget-friendly offerings, various organizations around the globe reach out to salesforce development companies in India to get better service offerings.

To efficiently leverage this platform to maintain customer relations, businesses might need a suite of compatible and quality solutions in Salesforce development. The Salesforce development companies in India offer organizational operations and promote a notable enhancement in customer retention for various industries. There are diverse Indian Salesforce consulting companies available, but it's essential to find the right Salesforce partner that provides customized solutions as per the business requirements. Examining each and everything takes sufficient time. After executing in-depth research and analysis, the team of has shared the list of the top 10 Salesforce consulting companies in India in 2023. To make this list trustworthy, the team has researched many companies from Ahmedabad, Mumbai, Kolkata, Bangalore, Delhi and all major states in India.

The List of Top 10 Famous Salesforce Consulting Companies in India 2023

1. Hyperlink InfoSystem
Hyperlink InfoSystem established its business in 2011 as a mobile app development company that delivers top services like AI, IoT, Big Data, Salesforce, Metaverse, NFTs, and many others. With 11+ years of experience in the IT industry, the company has worked with more than 2,500+ global clients for their custom tech requirements. Hyperlink InfoSystem is recognized as one of India's leading Salesforce consulting companies. They deliver extensive Salesforce development services, including planning, designing, and implementing Salesforce solutions. Furthermore, the company analyses CRM identifies growth opportunities, and provides the best business solutions.

2. Cognizant Technology Solutions Corp.
Cognizant, which was founded in 1994, is a top supplier of Salesforce services, including design, consulting, implementation, and support. To deliver the finest project in accordance with clients' needs, they are consistently improving their Salesforce competence.

3. IBM
IBM enables Salesforce Einstein and IBM Watson to transform your processes by releasing the potential of data across Salesforce clouds. They carry out this activity over the whole Salesforce platform and the customer life cycle, including sales, marketing, customer service, and commerce.

4. Accenture
Accenture is one of the top international partners for Salesforce. When it comes to developing, fostering, and advancing transformative talents using Salesforce products, they are a dependable leader. Accenture has completed over 1529 Salesforce projects. They encourage innovation to Boost how our lives function.

5. TCS
TCS provides customers with profitable and affordable services and enables them to make use of the full range of Salesforce products, TCS uses a broad cloud-based platform in Salesforce. With experience in several sectors, the company's staff of Salesforce certified and developers numbers over 4 million.

6. FPT Software
FPT Software is a global technology and IT services provider headquartered in Vietnam, with more than USD 513 million in revenue and 20,000 employees in 26 countries. As a pioneer in digital transformation, the company delivers world-class services in the Smart factory, Digital platforms, RPA, AI, IoT, Cloud, Salesforce, AR/VR, BPO, and more.

7. Crowe LLP
Crowe LLP is a public accounting, consulting, and technology firm with offices around the world. Crowe uses its deep industry expertise to provide audit services to public and private entities. The firm and its subsidiaries also help clients make smart decisions that lead to lasting value with its tax, advisory and consulting services, helping businesses uncover hidden opportunities in the market – no matter what challenges the markets present.

8. Grazitti Interactive
Grazitti Interactive is an international strategic partner, assisting brands to grow with their CRM strategy, paving the way for long-term growth. It is trusted for its extensive expertise, innovative solutions and products, and outstanding support throughout. Salesforce’s technology and expertise are connected together to allow them to transform your sales, marketing, and commerce cloud strategy.

9. Zensar
Zensar has been a reputable partner for over 10 years and is a Salesforce Silver Consulting and Implementation partner. It is positioned to oversee customers' accolade-winning initiatives in the manufacturing, financial, insurance, and retail sectors.

10. HData Systems
HData Systems delivers all of today's trending innovation solutions, including Blockchain, Big Data Analytics, Data Science, Salesforce Development, Artificial Intelligence, and many more. HData Systems delivers eye-catching solutions to businesses, starting from startups to enterprises, to achieve their goals efficiently with better decision-making strategies to boost their ROI.

Disclaimer: This article is a paid publication and does not have journalistic/editorial involvement of Hindustan Times. Hindustan Times does not endorse/subscribe to the content(s) of the article/advertisement and/or view(s) expressed herein. Hindustan Times shall not in any manner, be responsible and/or liable in any manner whatsoever for all that is stated in the article and/or also with regard to the view(s), opinion(s), announcement(s), declaration(s), affirmation(s) etc., stated/featured in the same.

Wed, 12 Oct 2022 07:02:00 -0500 en text/html
Killexams : Matt Meyers Shares His Journey to Becoming a Top Expert for the Salesforce Ecosystem

Success in today’s business climate hinges on building a strong and vibrant ecosystem. Salesforce recognized this early on and was one of the first in the cloud computing space to dream up a business model built on partnership. Matt Meyers has been in the tech field for over 20 years and is one of the top experts within the Salesforce ecosystem. As a senior consultant, Matt knows his way around any facet of the Salesforce platform you could imagine. Matt is also an entrepreneur and CEO and co-founder of Adaptus, maker of EzProtect, a Software-as-a-Service virus scanning cyber security platform for Salesforce. He holds a Bachelor of Science in Computer Science and an MBA from Texas Tech University. Matt’s success in the Salesforce ecosystem has been driven by his expertise, determination, and extensive experience with complex implementations.

Matt has always been intrigued by both technology and business. In fact, he believes that’s why he became so interested in Salesforce because it seemed like the perfect culmination of business and technology. Matt began his career as a Salesforce developer and quickly tried to grasp anything he could to learn as much as he could about the company. He realized early on that knowledge was the key to growing his career to where he wanted to go and living the lifestyle he always wanted. As a result, Matt aggressively went for his first few certifications and then realized he couldn’t grow anymore in his current position. He moved on to join a global consulting company, HCL, where he began his career as a Salesforce consultant.

Consulting gave Matt more power than software development had. He quickly discovered he enjoyed consulting because it allowed him to help people solve complex problems, but for some reason, he was still unfulfilled. Matt yearned for more and desired to work at the company that fueled his passion, Salesforce. In the next few months, Matt spent countless long hours studying and earned various Salesforce certifications until he had just about every certification offered at the time. It was then that he met someone who was a sales executive at Salesforce who connected him with a recruiter, which led to him being successfully hired. Matt started as a customer-facing architect in Salesforce services, helping some of the company’s largest customers implement Salesforce.

The role exposed Matt to more aspects of the business and constantly challenged him, inspiring him to become better at his job. His desire to excel pushed him, and he eventually decided to tackle Salesforce’s highest certification, the Certified Technical Architect credential. Matt says this was the most challenging yet rewarding journey of his career, and it took him over two years to complete. A Certified Technical Architect is pretty much the Ph.D. of Salesforce as of now, and only about 400 people hold this certification worldwide within the ecosystem. After dedicating his entire life and career to Salesforce, Matt’s efforts were finally paying off, and bigger doors were opening.

Over the next few years, he worked his way up until he reached the director level and led all of Salesforce’s program architects in the public sector. After some time in this role, Matt decided he wanted to be more independent and started to think about running his own company. He left Salesforce, made a relationship with a major Salesforce consulting firm, and partnered with someone else to grow his company. A true and respected expert in his field, Matt took up mentoring and training, which he continues to do on his social media profiles. His mission is to empower aspiring architects and help them shorten their learning curve.

Advertising disclosure: We may receive compensation for some of the links in our stories. Thank you for supporting LA Weekly and our advertisers.

Fri, 07 Oct 2022 01:57:00 -0500 Written in Partnership with Amir Bakian text/html
Killexams : Deloitte Digital and Salesforce Collaborate to Help Create a More Diverse Workforce With Launch of Wave Training Program

Deloitte Digital aims to train more than 10,000 people through Wave and other existing programs

NEW YORK, Sept. 19, 2022  Deloitte Digital announced the rollout of Wave, a free training program which will expand on its commitment with Salesforce to help create more diverse workforces and launch career paths for racially and ethnically diverse individuals. The global training program, debuting first in the U.S. and expanding to the U.K. and other regions, will provide hands-on training opportunities that help bridge the gap between credentials and job offer extensions.

"What excites us about this program is it's inclusive and accessible to people of many backgrounds, who are looking to enter the consulting world, with varying levels of education or career experience," said Harry Datwani, principal and U.S. Salesforce alliance leader, Deloitte Consulting LLP. "Participants receive hands-on coaching from Deloitte Digital leaders and will complete the program with a broader network and introductions across the Salesforce ecosystem. This experience will provide them a jumpstart into their professional journey."

The Wave program is an expansion of the Salesforce Bootcamp, announced earlier this year, and will include:

  • Deloitte Digital sponsored cohorts where trainees can collaborate in sessions with colleagues from similar backgrounds, such as military vets, mothers returning to work, refugees, or disabled persons.
  • Workforce development collaborations that leverage existing programs to teach Salesforce skills and business training needed to obtain technology jobs in the Salesforce ecosystem.
  • Consulting project simulations, where program participants can work on sample projects and scenarios they may encounter during a typical consulting engagement, while receiving guidance and feedback from Deloitte Digital professionals.

"The tremendous demand for Salesforce-skilled talent provides us with the opportunity to broaden access to meaningful careers, especially in communities historically underrepresented in technology," said Don Lynch, senior vice president of worldwide cloud solution alliances, Salesforce. "To date, the Salesforce-Deloitte alliance has opened the doors to job seekers through collaboration on programs such as Pathfinder and Deloitte Digital Salesforce Academy, providing hundreds of students and career changers access to training, mentorship, and employment. The Wave program furthers our aligned commitment to a global scale and reach as a purpose-driven and positive force for change."

Deloitte Digital has already helped participants launch careers in business and technology, often in the growing Salesforce ecosystem, and will leverage existing programs to enhance Wave offerings. Through this effort Deloitte Digital is focused on skills-based hiring, supporting the development of diverse talent, and creating more equitable and inclusive workforces.

To learn more, attend Deloitte Digital's session at Dreamforce on how to employ a purposeful and iterative approach to hiring, training and retention of new Salesforce talent.

Deloitte Digital helps companies create new growth by elevating the human experience — with connected ideas, technology and talent. Our ambition is to make the best customer-oriented organizations in the world. Alongside all of Deloitte, we foster the connections necessary to shape a better future for our clients, our culture, our society and our planet. Visit or follow Deloitte Digital on LinkedIn or Twitter to learn more.

Salesforce and others are among the trademarks of, inc.

About Deloitte
Deloitte provides industry-leading audit, consulting, tax and advisory services to many of the world's most admired brands, including nearly 90% of the Fortune 500® and more than 7,000 private companies. Our people come together for the greater good and work across the industry sectors that drive and shape today's marketplace — delivering measurable and lasting results that help reinforce public trust in our capital markets, inspire clients to see challenges as opportunities to transform and thrive, and help lead the way toward a stronger economy and a healthier society. Deloitte is proud to be part of the largest global professional services network serving our clients in the markets that are most important to them. Building on more than 175 years of service, our network of member firms spans more than 150 countries and territories. Learn how Deloitte's more than 345,000 people worldwide connect for impact at

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited, a UK private company limited by ensure ("DTTL"), its network of member firms, and their related entities. DTTL and each of its member firms are legally separate and independent entities. DTTL (also referred to as "Deloitte Global") does not provide services to clients. In the United States, Deloitte refers to one or more of the US member firms of DTTL, their related entities that operate using the "Deloitte" name in the United States and their respective affiliates. Certain services may not be available to attest clients under the rules and regulations of public accounting. Please see to learn more about our global network of member firms.

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Mon, 19 Sep 2022 00:29:00 -0500 text/html
Killexams : Thunder Announces Strategic Slack Practice

Thunder is an innovative and strategic certified Slack partner

SAN FRANCISCO, Oct. 6, 2022 /PRNewswire/ -- Thunder, a leading Salesforce and Copado consulting partner, today announces the addition of a strategic Slack practice to their various Salesforce offerings including Service, Sales, Marketing and Revenue Clouds.

Thunder is an innovative and strategic certified Slack partner

Thunder is an innovative and strategic certified Slack partner

Thunder's Slack practice, led by Bluewolf IBM alum Casey Styer, is made up of certified developers, admins, architects, and change experts that help companies maximize ROI in tech stack for Slack, and the tools that are or should be integrated (salesforce, dev ops tools, etc.). The team focuses on helping customers to reimagine their workflows, business processes, and ways of working.

"We want our customers to love Slack and Salesforce, so we strive to help them build their Digital HQ in an intentional way," says Casey. "The ultimate goal with all of our Slack implementations is to Boost the experience and outcomes of better collaboration."

The Slack practice is part of Thunder's continued expansion into key areas of cloud innovation and customer experience.

"We're really excited to have a practice devoted to Slack," Carter Wigell, Thunder CEO adds. "This has been part of our strategic plan ever since Salesforce acquired Slack. Being able to offer clients an integrated tool that connects employees, partners, and customers on a single platform (that people love to use) delights everyone involved - and we're all about making customers happy at Thunder."

Thunder offers a Slack Quickstart package to help lay the foundation for a successful launch of the Slack platform by providing accelerated guidance on setup and recommending a high-level approach for initial and ongoing enablement and adoption, and learning programs. Learn more at


Thunder is a pureplay Salesforce platform partner, proudly backed by Salesforce Ventures. Built by seasoned Salesforce professionals, they help businesses overcome their digital challenges and transform themselves into thriving organizations that produce results for both customer needs and company goals. Thunder offers services from strategy and design to execution and change management - across multiple clouds on the Salesforce platform. The customer-obsessed, partner-enabled company has a mission to make customers love Salesforce, forever. Follow Thunder on LinkedIn at and learn more at

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Thu, 06 Oct 2022 02:15:00 -0500 en-US text/html
Killexams : Your next corporate job: Protecting biodiversity

They’ve been showing up increasingly in my LinkedIn feed, emails, newsletters and in casual conversation: jobs and job listings at big companies, focused at preserving and regenerating nature and biodiversity. It appears to be a new nexus of action for corporate sustainability professionals, at the intersection of natural capital, supply chains, operations, finance and, of course, the climate crisis.

It also risks becoming a new nexus of criticism about corporate sustainability commitments.

Over the past year or so, a growing number of companies — primarily but not exclusively in Europe — have created positions to support nature and biodiversity. The roles aren’t just at firms with products and services that are directly dependent on natural capital — logging or agriculture, for example. This new generation of nature-related jobs can be found inside chemical companies, consumer products companies, real estate companies, tech companies, insurers, bankers and retailers.

Among them: H&M, the British retail chain, has a head of climate and nature; McDonald’s team includes a sustainability director, nature and climate; insurance giant Axa Group has a head of climate and biodiversity; Procter & Gamble has a senior director, nature and biodiversity; the chemical company Henkel employs a global sustainability manager, nature and biodiversity; and the commercial real estate services firm JLL is home to a climate and nature director.

And more to come. Facebook parent Meta, for example, has a job listing for a sustainability program manager, climate resilience and biodiversity.

Companies are leaning into biodiversity for two fundamental reasons: reducing risk and seizing new business opportunities.

As I said, many of these jobs are linked to climate change, a recognition that biodiversity and climate are inextricably linked — for example, that the ravages of a changing climate destroy the biodiversity that contributes to more than half of global GDP, and that protecting biodiversity can help mitigate the impact of floods, droughts and other ravages of a changing climate.

[GreenBiz is hosting a one-day Nature Forum as part of next week’s VERGE 22 conference and expo. Details here.]

It’s not surprising that biodiversity and nature loss ranks as one of the top three business risks in the 2022 Global Risks Report published by the World Economic Forum. The threats include physical risks, such as the loss of access to raw materials; litigation and reputational risks, such as being involved in illegal deforestation via supply chains; the risk of increasing regulation, requiring more constraints and accountability; and systemic risk — that entire ecosystems vital to business could be diminished, or even destroyed.

"A growing number of businesses in all sectors are looking to develop nature and biodiversity strategies and targets to understand how and where they can and should play a role," Amanda Skeldon, JLL’s climate and nature director, explained to me. She added: "Proactively addressing nature and biodiversity is very much an emerging area for business and across the real estate sector."

Metrics and mandates

It's not all that surprising to see these jobs emerge. There’s been a growing push for companies and national governments to prioritize biodiversity through new performance standards, metrics and reporting mandates. The Science-Based Targets initiative, which produced the framework many companies use to set carbon-reduction goals, last year published the first guidance to show companies "how to protect and restore nature in line with science by preparing to set science-based targets for nature." The Taskforce on Nature-related Financial Disclosures is "creating an integrated framework that builds on existing standards, metrics and data" for companies and financial institutions. "Nature-based solutions" has become a catchall term for a bevy of initiatives by companies and others to offset their climate pollution.

Meanwhile, in December, COP15, the United Nations Biodiversity Conference, will meet in Montreal with the goal of securing an ambitious "Paris-style" global agreement to protect nature and biodiversity. Nature is quickly moving up the corporate food chain.

Investors are taking note. A handful are beginning to price biodiversity risk into their calculations. A recent Moody’s report outlined $1.9 trillion in rated debt for nine sectors that have "high" or "very high" exposures to natural capital risks — and 24 more industries with a combined $9.6 trillion in rated debt. Catherine Howarth, CEO at responsible-investment group ShareAction, recently told the Financial Times that biodiversity is "the fastest-developing ESG theme in global capital markets."

Biodiversity is now the fastest-developing ESG theme in global capital markets.

"Businesses increasingly need certified to help them navigate the evolving landscape and to come to grips with how their business can materially contribute towards halting and reversing nature loss by 2030," Eva Zabey, executive director of the U.K.-based nonprofit Business for Nature, told me. "It’s imperative that responsibility and accountability sits at the board level to make truly transformative changes.” Her group has published High-level Business Actions on Nature, a set of things companies can do "to signal they are making meaningful contributions to help reverse nature loss and contribute to an equitable, nature-positive world, where positive impacts outweigh negative ones."

Both sides now

Companies are leaning into biodiversity for two fundamental reasons: reducing risk and seizing new opportunities. Salesforce, the tech giant, seems to understand both.

"We have to look at our future dependencies on nature," according to Tim Christophersen, the company’s vice president for climate action, whose job — and lifelong passion — focuses on nature and natural capital. When Christophersen joined Salesforce earlier this year after two decades at U.N. Environment, the World Conservation Union and the European Commission, he found some key programs6 already in place — to protect oceans and plant 100 million trees, for example. His job now is to make sure those and other initiatives are successful and impactful.

"Part of my responsibility is to secure investments and make sure we invest in the right trees in the right place at the right time, and in the right way," he said. "And that we're doing that at the right speed."

It’s about mitigating risk. "If there are further wildfires in California and they get bigger, they will impact the majority of our staff in California," Christophersen told me from his home in Denmark. "They will impact how much cooling we can get from water resources that are needed for data centers. Our existing data centers have impacts on freshwater, because for many of them it's the main source of cooling. We have to map those impacts."

Water is just the beginning, he said. “The biggest impact on climate change for humanity will come from unraveling and collapsing ecosystems. Extreme weather is just the tip of the iceberg. Once we get into ecosystem collapse, we're getting into food security and energy security and water security issues. Which is why for me, biodiversity is the most important subject to address in our time, together with the climate crisis."

But there’s also an opportunity side, he said, by helping customers deploy Salesforce tools: "Salesforce can lower the complexity threshold for others to make it easier, like we did with Net Zero Cloud for climate action." The company already has commercialized products and processes it developed for its own operations, such as the aforementioned Net Zero Cloud reporting system or the Sustainability Exhibit Salesforce created to increase sustainability among its suppliers, many of which are also its customers.

At JLL, Amanda Skeldon similarly has both internal and external perspectives. "My role is directly focused on our corporate operations: the buildings we occupy, our supply chain and embedding our climate and nature commitments into business as usual. However, as a professional services business, we also work with a huge number of clients to support them to address challenges around net-zero carbon, climate risk, circularity and nature."

She hopes to impact the entire real estate sector: "There is a real opportunity for progressive businesses to go beyond legal compliance and financial disclosure and to capitalize on the wider environmental, social and economic benefits that embedding nature in the built environment can provide."

Net zero?

One key question is how to measure companies’ progress in protecting nature and biodiversity. The metrics are nascent, even though "nature positive" is a fast-rising meme in business and environmental circles. According to the World Economic Forum, it means "enhancing the resilience of our planet and societies to halt and reverse nature loss."

There’s a lot of squishiness in that definition, creating ample opportunities for companies to overstate or misrepresent their commitments or successes, and for activists, investors and the media to jump on companies that seem to be doing too little.

If that feels a bit uncomfortably familiar, it’s because we’ve seen this movie before.

I firmly believe that the nature agenda is where net zero was two years ago.

"I firmly believe that the nature agenda is where net zero was two years ago," Skeldon told me. "So, in two years’ time, I envision that roles such as mine will be as prevalent across business as roles focused specifically on net-zero carbon."

Of course, "net zero" has seen no small amount of pushback, with critics questioning companies’ methodologies for assessing their net-zero commitments and achievements, for the use of dodgy carbon offsets, and for the lack of emphasis on reducing, rather than offsetting, carbon pollution. Will companies receive similar pushback about "nature-positive" and related claims? It’s early days, but with the growth of tradable biodiversity offsets, there’s plenty of room for problems, from the sloppy to the sinister.

I asked Business for Nature’s Eva Zabey for some ingredients she considers key for companies to have as they ramp up their efforts in biodiversity and nature, and she had ready answers. They include: ensuring board-level engagement "to make truly transformative changes"; understanding that nature loss "is an existential threat to your company and society as a whole"; a willingness to collaborate with NGOs, consultants and other companies; and a commitment "to providing serious resources and investment to measures which help address impacts and dependencies on nature."

"Do not let the perfect be the enemy of the good," Zabey counseled. "Be as ambitious as possible in plans and actions while being transparent and honest that there will always be improvements and adjustments along the way. The journey is an iterative one, but companies should make sure their credentials are credible and truthful, backed up by accurate, timely and verifiable data."

JLL’s Skeldon added one more ingredient: being able to cope with uncertainty. "At the moment, this is a rapidly evolving area for business, with a significant number of unknowns — unfolding frameworks, new legislation and an issue that is hugely context-dependent. Working in this area requires an ability to trial, adapt, learn and collaborate to enable an agile response to this challenge."

Trial, adapt, learn, collaborate: That strikes me as a recipe for success in sustainability overall.

Thanks for reading. You can find my past articles here. Also, I invite you to follow me on Twitter and LinkedIn, subscribe to my Monday morning newsletter, GreenBuzz, from which this was reprinted, and listen to GreenBiz 350, my weekly podcast, co-hosted with Heather Clancy.

Sun, 16 Oct 2022 22:05:00 -0500 en text/html
Killexams : Sedin lands in Melbourne with Steve de Mamiel at the helm
Steve de Mamiel (Sedin)

Steve de Mamiel (Sedin)

Credit: Supplied

Indian software development and consulting services outfit Sedin Technologies has expanded into the Australia and New Zealand (A/NZ) region through hiring Steve de Mamiel as its A/NZ managing director and setting up a Melbourne base. 

The new Melbourne office is part of the company's continued expansion into the Asia Pacific region and joins a growing network including India, Canada and the US.

The Melbourne office will serve as a hub for Sedin's Oceania operations, offering end-to-end consulting services, including data and analytics, digital commerce, enterprise asset management, enterprise content management, enterprise engineering, robotic process automation and Salesforce technology consulting.

Sedin started off as a small team in 2006 to build products and solutions for companies and has constructed more than 500 applications and grown to more than 400 staff.

“Our new office will serve as an important link between our customers on both sides of the Indian Ocean by providing them with faster access to resources that drive business growth and innovation”, Sedin CEO and founder Dinesh Kumar said.

“The addition of Steve de Mamiel as managing director will ensure that locally we will deliver the same high-quality service that our international clients have come to expect”.