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One such program that's in high demand right now is Salesforce, and boasting to your hiring manager that you know the ins and outs of this program will seriously help you stand out in a job interview.
This 2021 Salesforce Learning Bundle(opens in a new tab) breaks down everything you need to know about the program, even if you've never dabbled in it before. Kick things off by gaining insight into the sales and marketing ecosystem. You'll learn how to manage the functionality and wide range of important features that are available in Salesforce so you can truly establish your credentials. Then you'll move on to understanding the basic Salesforce concepts, so you can build your own apps for your company to use the system to your advantage. This is the ultimate Salesforce app builder certification program that will prepare you for the genuine Salesforce Certified Platform App Builder exam.
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Wed, 11 Aug 2021 05:50:00 -0500entext/htmlhttps://mashable.com/deals/aug-11-the-2021-advanced-salesforce-specialist-mastery-bundleKillexams : Best small business software of 2022
The best small business software makes it simple and easy to manage your business more efficiently.
While there are obvious basics, such as productivity suites(opens in new tab) and accounting software(opens in new tab), it's always possible that something can take you by surprise. That's why it's good to have a general idea of what different types of software are out there, so that the moment you identify a need, you can also identify a solution.
This is especially the case when you start to grow and find yourself wanting to communicate and collaborate(opens in new tab) with new employees, customers, or suppliers.
Luckily, there is a lot of competition online in the software market, and while there are big name products priced for big name clients, there are always smaller and cheaper packages which can be just as good. The challenge is to find not just the type you need, but the one that comes in at the right price for you.
However, even some of the more seemingly expensive software suites sometimes have a free tier, so you can try it out and see if it works for you - and if it does, you can grow into the software as your business cashflow improves.
Even better is that sometimes there are free alternatives to paid-for brand name suites, though often it's the case that you get what you pay for, and cheap or free can come with limitations.
We'll therefore look to list a wide range of software types that it's good to be familiar with, and feature the best on the market, so that should you develop a need for anything in particular, you already have an idea of what to look for.
Here are the best small business software solutions currently available.
There are many rivals, but Microsoft still provides the best office software suite, and Microsoft 365 delivers a cloud version you can use on the go as well as at home or in the office.
The first thing going for Microsoft 365 is its familiarity - if you've used Microsoft Office before you'll easily find your way around this platform. Even if you haven't and have used rivals instead the same still applies because Microsoft Office is the market leader that others attempt to copy.
The second is that Microsoft 365 works in the cloud, which offers several advantages, the first being that you can use it on the go with your smartphone or tablet, but the second being that all your documents are saved online in the cloud with OneDrive. This means you don't have to worry about losing important files to a hard drive crash, and also that you can switch between devices without losing your work.
Pricing can seem a little more expensive than it used to be for buying a standalone license for Microsoft 365 Personal, which provides you with Word(opens in new tab), Excel(opens in new tab), Powerpoint(opens in new tab), Publisher, and Access, with online emails served by Outlook(opens in new tab), and OneDrive(opens in new tab) for cloud storage of documents.
There's also Microsoft 365 Home which offers up to six licenses which could be ideal and cost-efficient for distributing around employees if you have five or less. Microsoft 365 Business Premium is targeted at larger businesses and includes Sharepoint, Microsoft Exchange, and Microsoft Teams(opens in new tab).
Altogether, Microsoft 365 delivers what you need in terms of an office software and admin platform, and remains superior in terms of functionality than rivals. Additionally, expect to find many suppliers and contractors also using it, making it easy to share, swap, or send send files between your both without any problems.
Sage Accounting makes a good first impression with its clear and gimmick-free pricing. The top Sage Accounting plan offers decent value and there is also a 30-day free trial.
For this, you get modules to manage quotes, invoices, handle and submit tax online, smart bank feeds and reconciliation, cash flow forecasting, some detailed reports, multiple currency support, project tracking and more, all available from your desktop or via a mobile app.
All this is well presented and generally easy-to-use. If you run into trouble, detailed web help and video tutorials are only a click or two away, with the offer of “free unlimited 24/7 telephone and email support” that should help make any newbie comfortable.
Sage also has a more basic offering called Accounting Start. This doesn't include support for quotes, estimates or vendor bills, and has no cash flow forecasts and could be enough for start-ups as well as small businesses.
Got both a team and multiple projects to manage? Asana helps you work out who should be doing what at any given moment, maximizing the chances of everything coming together on deadline (though you do need a certain amount of talent and hard work from your staff as well, of course).
As with the other software tools in this list, it's not just the features that Asana has that make it special – it's the way those features are wrapped up in an elegant and accessible interface that's easy to navigate around and works across mobile apps and the web without missing a beat.
We also like the way Asana integrates very well with more than a hundred other products and services. All the big names are included – Dropbox, Slack, Gmail, Salesforce and so on – and this means Asana is flexible enough to fit right into whatever workflow you've got set up at the moment (or want to try in the future).
Whether you're mapping out the steps in a project, assigning duties and responsibilities, checking on the current status of a plan or trying to get a 'big picture' look at exactly what's happening at any given moment, Asana makes the process much more straightforward than you might expect.
Believe the hype, or at least part of it – Slack may not have killed off email just yet, and it can turn into a time sink if you're not disciplined in how it's deployed, but it's also fair to say that this communications platform has helped transform the way that a lot of small business teams keep in touch.
Like all the best software tools, the basic idea is very simple: real-time messaging in web browsers, mobile apps, and desktop clients. Team members can chat one to one, or in groups, or in channels based around subjects (sales, finances, products and so on).
What Slack does well though is bring that simple idea to life very intuitively, with a slick and responsive interface, and a host of integrations, plug-ins and shortcuts to keep the conversation flowing. All the functions you think you might need, from file transfers to video calling, are right there for you.
You don't get much out of Slack for free but it gives you a feel for the app, and should be fine for smaller teams. At the highest pricing tier, you get round-the-clock support and a guaranteed support response time of four hours, as well as unlimited message archives.
Avast Business is an excellent business antivirus and online security platform, giving you various tools such as antivirus, firewall, email protection, anti-spam and the ability to sandbox applications for complete security. Avast Business also includes a number of tools for your servers, and ranks top of our best business antivirus(opens in new tab) as well as our best antivirus in 2021 guide.
The AV protection you get is generally rated as good by independent testing, with Avast's engine blocking 99.7 per cent of threats in AV-Comparative's Real-World Protection report.
The free version of Avast has long been considered one of the best for home users, but If value for money and simplicity are key factors, Avast Business could be a sensible choice.
Hubspot is a platform that provides a range of tools for content management, sales and marketing, and social media advertising. Hubspot goes way beyond simply setting up a website and editing its content, as much as delivering a wide-ranging toolkit to help Strengthen conversions, and ranks as our top pick for best content marketing tools(opens in new tab) as well as features in our best CRM software(opens in new tab).
It does this by offering options for split testing, content hosting, communications within a sales team and with customers, along with goals and targets that can be tracked using Hubspot's analytics software.
There are also a number of additional integrations available, not least Salesforce, Google Workspace, and Microsoft 365.
All in all, Hubspot probably isn't the best at any individual feature that it offers, but the comprehensive set that it does offer makes it a clear market leader, and the best at what it does.
Even better, there's a free tier for trying out Hubspot.
Bitrix24 provides a vast suite of powerful business tools: collaboration, instant messaging, telephony, project management, document handling, scheduling, employee management, and more.
If you prefer to keep things simple then you can concentrate on the excellent CRM, which is a capable system all on its own. Contacts and communications are logged, leads assigned to sales managers, emails sent, calls recorded, quotes and invoices issued. Detailed reports keep you up-to-date and there's convenient access via the mobile app.
Bitrix24's unusually generous free account supports 12 users and includes 5GB storage, but if you need more, there are additional paid-for accounts which offer more and for more users.
Overall, Bitrix24 is offers a powerful suite of tools that is especially going to be handy for small businesses and start-ups to help them develop and grow through improved productivity, all in one platform.
We've barely touched the surface of all the different software options a small business might want to consider, not least as there are multiple areas of interest and a strong range of competitors who want to offer the best product for you. However, here are a few more that get honorable mentions, either because they're positioned so well in their respective industries, or they offer a wider ranger of features-and all of them geared toward small businesses:
Paypal(opens in new tab) is a long-established merchant gateway provider for taking online payments, and has since moved into physical retail as well as pay and go mobile card readers. All of which means that if you need a payment provider, Paypal can cover you well, no matter what sort of business you have. There's no monthly fee for the basic plan, which will cover online ordering, which helps reduce upfront fees. And once you're well established with a good sales volume and turnover, if you'd prefer to cut down transaction fees then you can switch to a merchant account where for a monthly fee upfront you'll pay mostly interchange rates on each transaction.
Zoho(opens in new tab) provides so many different software and apps for small business the bigger question might not be what they do, but what they don't. Zoho provides such a comprehensive range of solutions that it's impossible to do the company justice here, suffice to say that they-currently-provide at least 45 apps covering everything from sales, help desk, finance, people, IT, office, project management, and collaboration. What's even better is that not only do these all integrate with each other, but also often integrate with other popular business software platforms. If you need to do something, Zoho probably have already released software to do it!
Adobe Apps(opens in new tab) is probably another toolkit to consider here, not least because of Adobe's real strengths in creativity and design, as well as PDF management-something every business will have to address at some point. Adobe sell different apps in different groups, however, so it's important to ensure you're looking at the correct set. However, don't be surprised if you end up subscribing to multiple apps, not least the creativity bundle that includes Photoshop, and Adobe Acrobat for creating, editing, annotating, and signing PDF files.
Salesforce(opens in new tab) is possibly the leading sales solution for businesses of many sizes. Whether you're looking to focus on online or offline marketing, telephone or email sales, then this is an all-in-one platform that aims to bring customer sales and relationships together. However, it's not just about logging numbers and ticketing as much as improving all-round efficiency. This means you can look to Strengthen key metrics across all processes, not least your sales and CRM channels, ensuring both a good synchronicity and efficiency between them.
How we tested the best small business software
To test for the best small business software we first set up an account with the relevant software platform, whether as a obtain or as an online service. We then tested the service to see how the software could be used for different purposes and in different situations. The aim was to push each software platform to see how useful its basic tools were and also how easy it was to get to grips with any more advanced tools.
Which type of small business software is best for you?
When deciding which small business software to obtain and use, first consider what your genuine needs are, as sometimes platforms that aim to do a lot of different things may not offer such an extensive range of tools as one that focuses on one particular area. Additionally, budget software options can sometimes provide all the tools you may need, but higher-end software can really cater for the specialist, so do ensure you have a good idea of which features you think you may need to save on the pain of changing to a different software platform later on.
Wed, 06 Jul 2016 22:16:00 -0500entext/htmlhttps://www.techradar.com/best/best-small-business-softwareKillexams : Best CCaaS in 2022
The best Contact Center as a Service (CCaaS) makes it simple and easy to set up a cloud-based contact center.
As with other Software-as-a-Service (SaaS)(opens in new tab) platforms, this has revolutionized business telecoms because services and features previously only available to big enterprises are now accessible to small businesses.
Many of the current wave of CCaaS providers offer hosted or native-built services in the cloud, allowing the providers to maintain and develop the software as a service. Not only does this mean lower overall costs, but also a lower bar for entry to the point where even the smallest business can now use a contact center to service their clients and customers.
While there remain some big name brands in contact center services, we’re going to focus on featuring only those that specialize in providing CCaaS built natively in the cloud. This means the services have strong uptime records, quicker deployment cycles, and are easier to integrate with third-party software that hybrid legacy systems.
We'll therefore list the best CCaaS solutions currently available.
(Image credit: RingCentral)
1. RingCentral Contact Center
The best cloud contact center office
Reasons to buy
+
Comprehensive features
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Easy to use
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Omnichannel routing
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Many integration options
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Full telecoms solution
The RingCentral Contact Center is a more exact product from the company, but it’s been written specifically to cope with the complexities of the modern business, and offers a solid all-round CCaaS solution.
It includes all the main features you’d expect, from call handling to omnichannel routing, CRM integrations, to analytics(opens in new tab) for agent performance management.
One area where RingCentral stands out, though, is a collaborative approach that runs through the service, and intends to not only allow agents to have quick access to the information they need, but that this can also be updated on the fly according to changing conditions.
The result is that not only can agents meet customers using their preferred communications channel, they can also ensure that information provided is the most up to date, which can be especially important during everything from promotions to PR.
Another strong point is the wide range of integrations RingCentral is able to handle, such as from SalesForce, Zendesk, Oracle, ServiceNow, and Microsoft Dynamics, so that communications can better work with sales, CRM, and other essential backend software.
All in all RingCentral’s CCaaS adds to an already impressive range of service offerings from the company.
The Talkdesk Contact Center offers a complete CCaaS solution coded specifically to run in the cloud, allowing it to provide both a comprehensive features and third-party integrations, in order to deliver an accessible enterprise experience.
As would be expected, the service fully caters for all forms of voice calls, with a full suite of call handling features and click-to-call functionality from both desktop and mobile apps.
There’s also a multi-level interactive voice response (IVR)(opens in new tab) option for routing calls to the correct agents. A visual editor allows for workflows to be customized and edited without the need for code. Detailed analytics are available for improving efficiency and providing insights.
There are also a wide range of integrations available, such as SalesForce, Zendesk, Slack, Freshdesk, Google, Shopify, and Zoho.
Where Talkdesk really stands out is in the call quality, with high clarity and minimal latency, which also comes with a 100% uptime guarantee. It’s also fully secure and compliant with HIPAA and GDPR standards.
(Image credit: GoTo Contact Center)
3. GoTo Contact Center
CCaaS live with Jive
Reasons to buy
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Full voice handling
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Historic reporting
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Live status displays
GoTo, formerly branded as Jive, offers another leading CCaaS product that provides some nice additional features not advertised by other vendors.
GoTo Contact Center provides a standard range of voice handling features, such as call queues and call recording, as well as interactive voice response (IVR) and automatic call distribution (ACD) with the option to weight and prioritize inbound calls.
Additional features include historical call, contact, and agent reports, that along with agent summary reports can help make it easier to gain performance insights from analytics.
Another feature of note is the ability to display live status wallboards, so that everyone in the team can see information on what’s happening in real-time.
GoTo Contact Center actually offers two contact center levels, with the Pro version also adding in features such as an omnichannel interface, automatic call back, as well as automated speech recognition(opens in new tab) (ASR), text-to-speech (TTS), along with speech analytics.
(Image credit: Five9)
4. Five9
Another magic quadrant CCaaS
Reasons to buy
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Includes omnichannel
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Fully compliant
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UC integration
Five9 is another Gartner-leading CCaaS provider, offering an intelligent enterprise-grade cloud contact center that aims to also be simple and easy to use.
The contact center offers a full range of voice handling services as well as covering omnichannel communications.
There are options for routing, self-service, and analytics for workforce performance management, with security and compliance is also provided as standard.
There are different interfaces provided for agents, supervisors, and administrators, but it’s also a fully customizable platform, with various open platform APIs available as well as CRM and unified communications integration with existing packages you may be using.
As with most other CCaaS providers, there is no flat-rate pricing information provided, so you will need to contact Five9 for a quote.
(Image credit: Aircall)
5. Aircall
The disruptive cloud CCaaS
Reasons to buy
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Full cloud solution
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Easy setup
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Lots of integrations
Aircall is another specialist cloud contact center provider, and the platform offers the full range of voice features that you’d expect from a developed CCaaS solution, such as call handling, IVR, through to call conferencing and the ability to blacklist spam telephone numbers.
There are also collaborative features included, with options for shared inboxes, tagging, comments, and follow ups to specific team members.
There are customizations available so you can build your own IVR menus and smart routing rules, and analytics allows you to measure workflows for KPIs across your teams..
There are also a very wide range of integration options available, such as with SalesForce, Zendesk, Hubspot, Freshdesk, Magento, Microsoft Teams, Pipedrive, Slack, and Zoho.
All in all, Aircall aims to provide a very efficient CCaaS platform so you can maximize the customer experience and eliminate missed or dropped calls from your business.
Major player in multi-cloud unified communications
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Fully comprehensive features
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Multichannel management
Reasons to avoid
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Priced for enterprise rather than SMB
Avaya is one of the heavyweights of telecommunications, providing multi-cloud communications and collaboration applications for businesses and contact centers with flexible pricing for large and small organizations.
Avaya OneCloud CCaaS provides customer and workforce engagement solutions to connect and orchestrate all the touchpoints across the customer journey - including voice, video, chat, messaging, and social - while leveraging AI, insights, knowledge and resources from across the organization. This enables users to deliver not only the right customer experience but also the right employee experience for those supporting the customer journeys.
Avaya’s focus is to offer a range of operational, consumption and commercial models that can be deployed in the cloud - including subscription and managed services, as well as private and public cloud offers.
Genesys Cloud(opens in new tab) is another cloud-based contact center solution which includes an IVR system, among a number of other features. The interface is easy to use and supports omnichannel communications through calls, video, email, and chat. There are a number of CRM integrations available, not least Salesforce, Zendesk, Oracle, SAP, and Microsoft Dynamics.
Genesys also promote a blended AI approach to allow automation of common and repetitive tasks, in order to free up human user agents for when they are most needed. Various management and project options allow you to streamline services and workflows, in order to create a more efficient experience, while supporting the customer journey.
The IVR feature is simple to set up with a range of deployment and management options that can be altered on the fly to accommodate rapid changes. When live assistance is required, customer information can be collected and forwarded to the right agent to best address their query. In the event that no agent is immediately available, then a callback option can be provided so that your customers are never need to be left waiting on hold.
As a cloud-based deployment, the Genesys Cloud contact center comes with a range of analytics and reporting options so that efficiency and productivity can be monitored and managed, with changes made where required to Strengthen them.
There are various Cloud plans available, with increasing price corresponding to increased feature availability. IVR comes with each plan.
To test for the best CCaaS we searched for a range of popular options as well as took recommendations from people we know who run and use their own CCaaS. We then tried each platform to see how user-friendly each was, as well as determine what range of tools and advanced options were available. Pricing also came into account when determining our best list.
When deciding which CCaaS to use, first consider what genuine needs you have. For example, someone simply wanting to talk to a handful of people on a casual basis may find a simpler VoIP option is the most cost-effective while providing all of the necessary tools that would be required. However, if you're planning to use your business telecoms for professional or business purposes, especially with a large number of customers and staff, then you will probably want to look to the higher-end CCaaS options for the more advanced tools that are included.
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Using no-code technology instead of dedicated code programmers could become the future of software development in retail marketing and related software-building industries. But it is not a one-size-fits-all solution for all use cases.
No-code, an approach to creating software applications that require little in the way of programming skills, lets workers within a business create an application without formal programming knowledge or training in any particular programming language.
In a nutshell, no-code platforms enable users to create software applications such as online forms or even a fully functional website or add functionality to an existing site or app.
It is important to clarify that numerous different applications of no-code platforms exist, according to Christian Brink Frederiksen, CEO of Leapwork, a global provider of automation software.
No-code platforms are fairly new. So companies planning to adopt a no-code approach must thoroughly vet and test no-code tools on the market to make sure that the selected products live up to their claims.
“A lot of platforms out there today claim to be but are not truly no-code at all, or lack the power required to do what they say they’ll do without additional coding,” he told TechNewsWorld.
Leapwork developed a test automation product that is accessible and easy to maintain. Its secret sauce provides rapid results at a lower cost, requiring fewer specialist resources than traditional test automation approaches.
“At Leapwork, we have democratized automation with our completely visual, no-code test automation platform that makes it easy for testers and everyday business users to create, maintain, and scale automated software tests across any kind of technology,” noted Frederiksen. That enables enterprises to adopt and scale automation faster.
Security Remains Top Concern
An obvious inquiry about no-code platforms should consider how no-code technology addresses security problems that plague both proprietary and open-source programming.
If well designed, no-code platforms can be safe and secure, Frederiksen said. When manually coding from scratch, it is easy to introduce bugs and vulnerabilities that hackers can exploit.
“Because the no-code platforms are designed to automate the creation of an app or perform a function in an automated way, they are inherently much more consistent,” he explained.
A D V E R T I S E M E N T
Of course, the no-code platform itself needs to be secure. Before choosing a solution, organizations should conduct a thorough security audit and opt for a solution that is ISO-27001 and SOC-2 compliant, he recommended.
Coding Pros and Non-Pros Alike
No-code platforms are not primarily just for programmers or for IT coders to use in-house in lieu of outsourced software developers. Both use cases come into play successfully.
No-code platforms are certainly useful for IT coders and programmers, but the primary value of a no-code test platform is to extend the capability to create and test applications to people who are not trained as software developers, offered Frederiksen.
For example, Leapwork makes it simple for testers and everyday business users to set up and maintain test automation at scale. This empowers quality assurance teams to experience shorter test cycles and immediate return on investment.
Advantages for DevOps
Speeding up testing is a huge benefit, noted Frederiksen, because hand-coding creates a big bottleneck, even for an experienced DevOps team. While testers are extremely skilled at designing tests and understanding the underlying complexity of software, they are not traditionally trained to code.
He offered a good example.
Claus Topholt, Leapwork’s co-founder and chief product officer, worked at an investment bank before joining Frederiksen to found Leapwork in 2015. Testing was vital because the bank depended on high-volume rapid trading. If software quality was poor, it could literally cause the institution to go bankrupt.
“Claus decided to build a simplified programming language to build tests so that the testers could set them up, speeding up the process. But he quickly discovered that testing and programming are totally different domains, and, frankly, it’s not fair to force testers, who are already highly skilled, to learn the extremely complicated skill of programming,” explained Frederiksen.
During a discussion with the testing team, Claus and his colleagues started to use a whiteboard to draw a flow chart. Everyone immediately understood what it meant.
Lesson Learned
The flow chart was such a simple, clear way of expressing something complicated. So, it was obvious this model was the way forward for enabling testers to create their own sophisticated tests without coding.
“The lesson was, if you deliver testers something as intuitive as a flow chart to create automated tests, you’ll save a lot of time and remove bottlenecks, as you’re not relying on the time and expertise of developers,” said Frederiksen.
Claus left the investment bank to found Leapwork and created what became a no-code platform. They built a visual language that enables business users to automate testing using a flowchart model.
Leapwork CPO and Co-Founder Claus Topholt (L) | Leapwork CEO and Co-Founder Christian Brink Frederiksen (Image Credit: Leapwork)
“It democratizes automation because it is so easy for non-coders to use and maintain, which in turn empowers businesses to scale their automation efforts and accelerate the development process,” Frederiksen said.
No-Code Q&A
Headquartered in Copenhagen, Denmark, last year Leapwork raised $62 million in the largest-ever Series B funding round in Danish history. The round was co-led by KKR and Salesforce Ventures.
Leapwork is used by Global 2000 companies — including NASA, Mercedes-Benz, and PayPal — for robotic process automation, test automation and application monitoring.
We asked Frederiksen to reveal more details about the inner workings of the no-code solution.
TechNewsWorld: How can companies add automation into their testing processes?
Christian Brink Frederiksen: One way is to incorporate automated tests as an integral part of moving from one stage of the release process to another.
For example, when a developer checks in code to the development server, a series of automated tests should be triggered as part of the same process that generates the build.
These regression tests can identify big bugs early, so the developer can fix them quickly, while the code is still fresh in the developer’s mind.
Then, as the code moves to test and, ultimately, production, again, a series of automated tests should be triggered: extensive regression testing, verification of its visual appearance, performance, and so on.
It is critical that business users — like a business analyst or a tester in a QA department — have the ability to implement this automation. That is where no-code is so vital.
How does no-code differ from low-code solutions?
Frederiksen: No-code truly involves no code at all. If you want non-developers to use the platform, then you need it to be no-code. Low code can speed up development, but you will still need someone with developer skills to use it.
Which is more beneficial for enterprise and DevOps, no-code or low-code?
Frederiksen: No-code empowers enterprises and DevOps teams to implement automation at scale, ultimately increasing software delivery performance. Low-code solutions still require you to know how to code in order to maintain software.
No-code allows anyone to automate workflows. Using no-code, developers and technically skilled workers can focus on high-value tasks, and QA professionals such as testers can automate and maintain testing quickly and easily.
Surveys have shown that testing is what slows down the development process the most. If you want to have a serious impact on DevOps, you should really consider using a no-code platform.
Does no-code pose a threat to software and website developers?
Frederiksen: I would argue quite the opposite. No-code has the potential to open up new opportunities for developers. More software is being built and customized than ever before, and yet we are in the midst of an acute developer shortage with 64% of companies experiencing a shortage of software engineers.
A D V E R T I S E M E N T
Rather than relying on code-based approaches and forcing businesses to search for talent externally, no-code allows companies to harness their existing resources to build and test software. Technical resources are then free to focus on more fulfilling, high-value work, such as accelerating innovation and digital transformation.
Where do you see no-code technology going?
Frederiksen: AI is a powerful technology, but its short-term impacts are slightly overhyped. We believe the challenge limiting the capabilities of artificial intelligence today is human-to-AI communication.
It should be possible to tell a computer what it is you want it to do without having to explain in any technical detail how to do it. Essentially, we need to be able to deliver an AI the requirements for a task, and then the AI can handle the rest.
We have made a lot of progress on this problem at Leapwork. There is a lot more work to be done.
Thu, 14 Jul 2022 11:12:00 -0500en-UStext/htmlhttps://www.technewsworld.com/story/leapwork-ceo-no-code-platforms-democratize-testing-automation-176913.htmlKillexams : Nasdaq Bear Market: 5 Astounding Growth Stocks You'll Regret Not Buying on the DipNo result found, try new keyword!Although big-time declines in the major indexes can be scary and test the resolve of investors ... software provider Salesforce (NYSE: CRM). Shares of the company have been nearly halved since ...Fri, 22 Jul 2022 21:30:00 -0500text/htmlhttps://www.nasdaq.com/articles/nasdaq-bear-market%3A-5-astounding-growth-stocks-youll-regret-not-buying-on-the-dipKillexams : The 5 best monday.com alternatives
Our independent reviews and recommendations are funded in part by affiliate commissions, at no extra cost to our readers.
Price per month (billed annually):
Excellent ecommerce integration
Webforms
Email integration
Unlimited contacts
100,000 contact limit
5 webforms allowed
Email integration (250 limit per day)
Unlimited contact each month
Multi-factor authentication
Autoresponses
Unlimited CRM tasks
Unlimited users
Unlimited dashboards
Real-time chat
2,000 emails per month
5 active contact lists
Up to 3 dashboards permitted
Chatbots
Unlimited contacts permitted
Communication, ecommerce, and accounting integrations
Allows unlimited custom fields
The Startups team has spent the past half decade researching the best CRM software solutions for small businesses.
Our results found that the leading monday.com alternatives in 2022 are:
We think there’s plenty to sing about monday.com. As a sales CRM, it performs exceptionally well for organisation and customisation – which is why we ranked it as our best small business CRM system overall.
But there are some users who struggle to have their needs met by monday.com. The brand is thin on marketing tools, and our testers also scored it just 1.5 out of 5 for integrations.
Luckily, the CRM market is very crowded. If you are not a fan of monday.com, or just want to try something new, there are plenty of other providers out there. You can use our specially designed online quote-matching tool for a quicker overview of the best deals available.
Below, we’ll outline the pros and cons of the top five monday.com alternatives for small businesses.
ClickUp: best monday.com alternative for customisation
ClickUp’s free plan offers unlimited users. monday.com’s is limited to two
ClickUp features are more suitable for team work than monday.com features
You can’t learn the monday.com name without also hearing about ClickUp. The two platforms are very closely linked as high-performing, versatile systems.
Our research found that the biggest area where ClickUp and monday differ is in customisable workflows (how you view and manage your sales or clients).
ClickUp’s dashboard options make for a huge library of choice, unmatched by monday.com. Different CRM functions – like sales, ticket desks, or email marketing – can be arranged into:
List view: colour codes based on the urgency of each task.
Task management board view: organises tasks by their completion status.
Box view: assigns tasks to each team member.
As a result, we think ClickUp is the best monday.com alternative for companies with established CRM processes or long-term clients, such as solicitors or insurance firms. It’s more flexible than monday.com, and therefore able to adapt to your needs (rather than the other way around).
Still, for a majority of its users, the most appealing aspect of ClickUp is its free plan that caters for an unlimited number of users.
Budget-conscious small businesses will find the platform works really well as a CRM software trial. You’ll never have to pay a penny for as long as you need it.
Zoho CRM: best monday.com alternative for customer service
Usability
Customisation
Functionality
Pricing
Help and Support
Zoho CRM scores 5 out of 5 for customer service, while monday gets just 1 out of 5
monday.com does not permit social media integrations, unlike Zoho
According to data from Salesforce, 89% of consumers say they are more likely to make another purchase if they have a positive customer experience. That makes resolving issues or dealing with complaints an important way to ensure brand loyalty.
For this purpose, Zoho is a much better CRM alternative to monday.com.
Zoho CRM has a dedicated section called ‘Cases’ where a list of all recorded customer service queries is held. You can even create segmented lists. For example, if you only want to tackle customer service cases for businesses over 50 people, you can do so by adding a quick filter.
monday.com, in comparison, has no established ticketing system. It also offers no case management tools.
As we highlighted in our monday.com review, the platform is a very customisable software, so you can create these yourself using a workaround. Nonetheless, it’s still a significant drawback.
In terms of pricing, the two are on even ground. monday.com is cheaper than Zoho CRM (£7 per seat, per month compared to £15) – but this is balanced out by the latter’s feature-rich free plan.
If you’re a small business in a particularly complex sector – such as equipment rental or IT support – we recommend Zoho CRM as the best monday.com alternative. monday just isn’t set up to handle customer service enquiries.
Freshsales Suite: best monday.com alternative for usability
Usability
Customisation
Functionality
Pricing
Help and Support
We found Freshsales has a much quicker setup time to monday.com
Unlike monday.com, Freshsales boasts a free plan with unlimited users
Freshsales Suite is a product from CRM software company Freshworks CRM. It combines both sales and marketing strategies and is billed as one easy-to-use platform for small businesses.
If you’ve already used monday.com, you’ll know that the platform is well reviewed for usability. Surprisingly, our testing revealed this is an area in which Freshsales does so much better.
The Freshsales interface is not only smartly laid out, it is also very intuitive to use. Each step within the user’s setup journey is signposted clearly thanks to Freshsales’ artificial intelligence tool, ‘Freddy’.
Freddy effectively guides users through the main points of the setup process, including data import, adding users, and connecting to email software.
For those wanting to get started quickly, there is also a big library of preset dashboards to choose from – whereas monday.com requires users to design their own.
Freddy also provides insight into your contact list without you needing to ask it to first. Any issues or opportunities will be flagged for you, so you’ll literally be creating sales opportunities in your sleep.
Freshsales is more expensive than monday.com, costing £11.50 per user, per month.
However, because of its excellent usability, we recommend Freshsales as the best monday.com alternative for startups. Users can get up and running quickly, and also don’t need much tech knowledge or experience to use the platform.
HubSpot Free: best monday.com alternative for marketing tools
Usability
Customisation
Functionality
Pricing
Help and Support
Unlike monday.com, HubSpot can integrate with accounting software
HubSpot Free boasts an email design editor, which monday.com lacks
The main difference between HubSpot and monday.com can be put simply: if the latter is focused on the management aspect of CRM software, then HubSpot Free prioritises the relationship with your customers.
This is immediately apparent from HubSpot’s feature list. Specialising in marketing and outreach, it offers users website visitor tracking, chatbots, and social media integration – something 31% of B2B professionals say allows them to build deeper relationships with their clients. monday.com, in comparison, has none of these benefits.
Because of this, you’ll be able to build your brand far more easily with HubSpot. As we outlined in our full review of HubSpot, this makes it a great option for SMEs in more competitive markets, like ecommerce.
HubSpot doesn’t scrimp on functionality in other areas, however. We awarded it double the amount of marks monday.com received for customer service, and triple the amount for integrations. monday.com has around 200 integrations, but HubSpot has over 400.
Plus, we couldn’t leave without mentioning HubSpot’s price. As one of our top free CRM systems, its free-forever plan easily defeats monday.com (£7 per seat, per month) for affordability.
What do HubSpot users think of the platform?
Nick Silverstone is managing director at Wagada Digital, a digital marketing service. Silverstone told Startups: “[With HubSpot] our marketing is all in one place, allowing us to easily manage our campaigns and better track success. We automate processes to save time and make sure that the right internal stakeholders are informed.”
Pipedrive: best monday.com alternative for integrations
Ease of use
Features
Integrations
Pipedrive costs £14.90 per user, per month – more expensive than monday.com
Pipedrive is more powerful than monday.com, and has a much cleaner user interface
Because of its huge range of third-party applications, Pipedrive is the best monday.com alternative for integrations.
CRM software is a substantial investment for your business. But you’ll likely already own a lot of other business tools – so it makes sense to find a piece of kit that complements, rather than steals their focus.
Pipedrive can definitely fulfil this requirement. While it boasts a similar number of integrations to monday, the former’s are much more strategic. That’s because, unlike monday, Pipedrive integrates with communication tools (Slack, Microsoft Teams) accounting software (Xero, Quickbooks) andecommerce builders (Shopify).
Another bonus is that Pipedrive is brilliant for data analytics. In particular, it has excellent reporting tools – a feature that monday.com users like and probably want to keep.
You’ll be able to make deal reports, activity reports, revenue reports and, unlike monday.com, revenue forecasts. This makes it a good option for SMEs with strict budgets, such as marketing teams running client campaigns.
Best free monday.com alternative
You might be looking to find the best free CRM systems for small businesses, or maybe you’re just getting started and want to test out a freemium platform before purchasing.
We recommend HubSpot as the best free alternative to monday.com. It’s a full-featured solution that is particularly popular with budget-conscious SMEs, and is also 100% free forever.
If you think it sounds too good to be true, we don’t blame you. But HubSpot Free isn’t a superficial offering. Our researchers found it’s really beginner-friendly, easy to set up, and boasts a lot of sophisticated features to rival even paid-for competitors.
This is particularly beneficial when compared to monday.com pricing. The platform’s convoluted pricing structure is based on ‘seats’, which cost £7 at the lowest tier. The number of seats equates to the size of your team, and increases in the following increments:
3, 5, 10, 15, 20, 25, 30, 40, 50, 100, 200+
This can be confusing to understand and end up costing more. Against HubSpot Free, there’s no competition.
Customers get an unlimited number of users for absolutely £0 charge. That means you’ll spend no money on a platform that provides a huge range of marketing, sales, and service tools for your business.
Next steps for choosing a monday.com alternative
We think ClickUpis the best alternative to monday.com for small businesses.
Customisation is monday.com’s best feature – but ClickUp gives it a run for its money and then some. Every one of its features can be tailored to your unique ways of working, which is really handy for those with established sales processes or working with long-term clients.
Plus, unlike monday.com, there’s a ‘free forever’ ClickUp free plan that’s suitable for any size business team.
Our recommendation is based on over five years of research, carried out by our team of experts and an independent analyst. But still, we know it won’t be right for absolutely everyone.
That’s why we’ve also designed a specialist online CRM comparison tool, to help you find the solution that best fits your unique business strategy. Just tell us a few general facts about your company and its goals, and we’ll match you with the most suitable provider.
Monday.com Alternative FAQs
Can you get monday.com for free?
monday.com has a free plan but it is only suitable for two users. We recommend HubSpot if you want a CRM platform for zero cost.
What is similar to monday.com?
ClickUp is probably the most similar CRM platform to monday.com. Their versatility and endless customisation capabilities mean they can be used to optimise every sales process in your business.
Is monday.com worth the price?
We gave monday.com 3.5 out of 5 for pricing. Its cost structure can be complicated, but we think it offers good value for money with a competitively-priced £7 per seat.
Try ClickUp now
Get started with our number one monday.com alternative.
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Thu, 31 Mar 2022 01:12:00 -0500en-GBtext/htmlhttps://startups.co.uk/crm-software/best-monday-com-alternatives/Killexams : Find Remote Jobs at These 41 Work-From-Home Companies
Since the beginning of the COVID-19 pandemic, more and more Americans have been working from home. And a exact survey from FlexJobs found that 77% of full-time workers identified the ability to work remotely as one of the most important benefits, right behind salary. A whopping 57% of survey respondents said that they would leave their job if they weren’t offered remote benefits from their employer.
After vaccinations became widely available last year, many workplaces began asking their employees to return to the office, which pushed some workers to seek remote roles elsewhere.
If the thought of giving up your WFH life fills you with dread (or your employer has already required you to return to the office), it may be time to look for a new job that allows you to work remotely 100% (or at least part of the time) so you can continue your newfound work/life balance.
To help your search, we have put together this list of companies that regularly offer WFH positions. This list is not exhaustive. A lot of companies who previously only had in-office positions are moving toward more remote positions to attract qualified candidates and to save money on office rentals.
We do our homework on companies before sharing them with our readers by vetting them. Here’s a list of work-from-home companies with regular job opportunities.
Activus Connect
Activus Connect is a customer experience outsourcing company that has customers in eight industries, including healthcare, insurance, retail and financial services. The company employs “remote-based ambassadors” for call center, customer service, HR and IT positions.
Activus Connect also has a Great Place to Work certification, which indicates high job satisfaction levels among employees.
Benefits: Activus Connect claims that employees are entitled to medical and life insurance, paid time off, flexible scheduling, 401(k) and paid volunteer time.
Pay: Varies by position.
How to Apply: Search for, and apply for, open remote positions here.
Adobe
Adobe is known for several products, including Acrobat, Photoshop and Illustrator. The company, which employs more than 21,000 people, has offices in cities around the world but also offers numerous work-from-home opportunities.
Benefits: Adobe has a substantial benefits package that includes medical insurance, 401(k), dependent care FSA, unlimited PTO and tuition reimbursement. The company also offers employee resource groups to help workers from similar backgrounds connect.
Pay: Varies by position.
How to Apply: Go to the Adobe careers page and type “Remote” in the search bar to see all current remote positions.
Alorica
Alorica provides customer service and customer relationship management across a variety of industries, including healthcare and retail. The company employs more than 100,000 people and hires WFH customer service positions. There are a variety of shifts available, so it’s ideal if you’re looking for a flexible schedule.
Benefits: Alorica’s employee benefits include health insurance, tuition reimbursement, bonus potential, paid vacation and retirement planning.
Pay: Varies by position.
How to Apply: On the Alorica jobs page, select your country and “Virtual” as your location to see what opportunities are available.
Need a banking service that's built for gig workers and freelancers, helping you save for taxes and keep track of your expenses? Check out Lili. (It's free!)
A person carries Amazon boxes to deliver
Amazon
There’s no need to explain what Amazon does; it’s one of the best-known companies in the world. Amazon employed more than 1.6 million people in 2021, according to Statista. Want to be one of those people? Amazon has an entire page that lists work-from-home jobs in several areas, including HR, software development and sales.
Benefits:Amazon’s benefits package for employees includes health coverage, 401(k), paid parental leave, adoption assistance and employee discounts. Amazon’s tuition assistance program will fund tuition – up to $5,250 annually for full-time associates and $2,625 for part-time associates – in advance for bachelor’s degrees, associate’s degrees, GEDs and ESL certifications.
Pay: Varies by position.
How to Apply: See a list of open WFH positions here.
Appen
Appen is a software company that counts training data and data collection among its solutions. The company serves numerous industries, including technology, automotive, government and healthcare. It has various remote job roles that include part-time to longer-term projects as well as full-time corporate positions in management, engineering and more. Appen was named the most remote-friendly company in the U.S. over the last 5 years by FlexJobs.
Benefits: Full-time employees enjoy a variety of benefits, such as health insurance, 401(k), parental leave, tuition assistance and volunteer time off. Part-time or contract associates are not offered any benefits.
Pay: Varies by position.
How to Apply: Go to the Appen job portal to see current WFH opportunities.
BELAY
BELAY offers services to help businesses run more efficiently. Some services offered include bookkeeping, social media management and website management. BELAY only hires for remote roles, so you can rest assured that any job posted on the website will be a WFH job. There are both corporate and contractor jobs available.
Benefits: Contractors at BELAY don’t receive benefits, but corporate workers are offered benefits like health and life insurance, company social outings, fitness reimbursement, paid time off and performance bonuses.
Pay: Varies by position.
How to Apply: Browse current job openings and apply on the BELAY website.
BroadPath
BroadPath offers customer support for industries like healthcare, financial services and travel and hospitality. They have a work-from-home business model allowing employees to work from wherever they live. BroadPath has had this business model for at least a decade, making it ahead of many companies on this list, and has proven that the model can be successful.
Benefits: BroadPath hires by project, and so its workers are considered temporary. However, the company does offer health insurance to employees after 12 months of service.
Pay: Varies by project.
How to Apply: Go to BroadPath’s website to search for open jobs and apply online.
CACTUS
CACTUS’ mission is to further scientific and other research by helping researchers meet their publication goals and by making research more accessible to a wider population. CACTUS firmly believes that scientific research is vital in helping societies grow and move forward in today’s ever-changing world. CACTUS is a remote-first company that hires writers, editors, marketers, and more to be a part of the future.
Benefits: CACTUS offers flexible work hours, paid time off, paid holidays, medical insurance and more to its employees.
Pay: Varies by position.
and their families How to Apply: Search for open positions and apply via the CACTUS website.
A stethoscope is photographed against a blue background.
Cigna
Cigna is a medical insurance company that employs more than 73,000 people. The company is headquartered in Connecticut but offers various positions in a remote capacity, including sales administration, financial analyst, business analyst, claims professional and engineer.
Cigna also focuses on recruiting veterans and their families and runs a Veterans Enterprise Resource Group called Salute.
Benefits: Cigna’s main benefits fall into one of four categories: Personal health, family health, community health and financial health. That includes medical insurance, 401(k), paid time off and tuition reimbursement.
Pay: Varies by position.
How to Apply: See a list of remote positions by typing “Remote” into the search bar on the Cigna careers page.
Citizens Bank
Citizens Bank is one of the oldest and largest financial institutions in the country. The company’s headquarters are in Providence, Rhode Island, but it hires remote associates for positions like mortgage underwriter, software engineer and account executive.
Benefits: Citizens Bank offers a comprehensive benefits package that includes health insurance, 401(k) with company match, educational assistance and discounts on financial products like mortgages and savings accounts.
Pay: Varies by position.
How to Apply:Browse remote jobs at Citizens Bank by typing “Remote” into the search bar.
Concentrix
Concentrix is a customer experience outsourcing company that employs people in more than 40 countries, many of whom work from home full time. Most available positions are in customer service.
Benefits: Benefits at Concentrix include health insurance, individual and team rewards and performance-based pay.
Pay: Varies by position.
How to Apply: See what WFH jobs are available here and apply through the Concentrix website.
CrowdStrike
CrowdStrike identifies itself as “the industry’s most advanced cloud-native platform” and has been named a leader in The Forrester Wave: Endpoint Detection and Response Providers. The company promises to provide its customers with secure cloud storage via its remote-first workforce.
Benefits: Benefits at CrowdStrike include an employee stock purchase plan, medical insurance, 401(k), parental and fertility assistance, executive coaching and mentorship and more.
CVS Health is known for its pharmacies in states across the country, but it also offers a lot of WFH positions. Remote roles at CVS include claims adjustor, care management coordinator, customer service representative and digital software architect. Some positions require you to be located within certain states, but others can be done from anywhere in the U.S.
Benefits: CVS Health offers a wide range of benefits, including medical insurance, a stock purchase plan, tuition reimbursement and an employee discount at CVS stores.
Pay: Varies by position.
How to Apply: Apply for remote positions via the CVS jobs website.
Dell
Dell is best known for its range of personal computers. Headquartered in Round Rock, Texas, Dell employs more than 165,000 people worldwide, including many remote employees. As of March 2022 Dell listed more than 700 open WFH positions on its job website.
Benefits: Dell’s benefits package includes health coverage, employee pricing on Dell products, employee referral bonuses and professional counseling. Dell puts great importance on work-life balance for its employees.
Pay: Varies by position.
How to Apply:Browse WFH jobs by typing “Remote” in the location box on Dell’s job portal.
A woman works at a standing desk in her home while working from home.
Elevance Health
Elevance Health (formerly Anthem)Anthem is a health insurance company that offers various part-time and full-time positions in a remote capacity. WFH jobs at Elevance HealthAnthem include nurse reviewer, behavioral health care manager and customer care representative
Benefits:Benefits at AnthemBenefits at Elevance Health include 100% paid preventative health care, six weeks of parental leave at 100% of pay, adoption and surrogacy assistance, paid time off and back-to-school assistance.
Pay: Varies by position.
How to Apply: Search for remote jobs here and narrow your search down by career area to see what options are available to you.
HCA
HCA Healthcare is made up of 185 hospitals and over 2,000 sites of care in 20 U.S. states and the U.K. Sites of care include freestanding ERs, surgery centers, urgent care centers and physician’s offices. The company employs more than 275,000 people in total, both within its facilities and in a remote capacity.
Remote opportunities at HCA include clinical statistical programmer, placement specialist PRN and clinical team lead.
Benefits:Benefits at HCA include tuition reimbursement, health benefits, time away from work policies, adoption reimbursement and 401(k).
Pay: Varies by position.
How to Apply:Browse WFH jobs by selecting the checkbox under the “Remote” option in the left-hand toolbar on Dell’s job portal.
Hilton Hotels and Resorts
If you haven’t heard of Hilton Hotels, chances are you live under a rock. Hilton owns hotels and resorts around the world and employs more than 360,000 people globally, including many in remote customer experience positions.
Hilton provides some equipment to its WFH customer experience employees, but you must have a wired connection (wireless not permitted), monitor and dedicated work space of your own in order to do the job.
Benefits: Hilton offers several benefits for its WFH employees, including health insurance, 401(k), paid time off and discounts on travel.
Pay: The base pay for a customer experience position is $11 per hour, and there are monthly incentive programs that deliver you more opportunities to earn.
Hopper is a website and app that helps you find good deals on flights, hotels and car rentals. While Hopper isn’t as large a company as many on this list, it offers a lot of opportunities for those who want to work from home, specifically in customer service.
Benefits: Benefits at Hopper are typical and include health coverage, paid time off, 401(k) and company stock options.
Pay: Varies by position.
How to Apply: Browse Hopper’s remote jobs to see what’s available in your field.
HubSpot
HubSpot offers an easy-to-use CRM platform with hubs for marketing, sales, service, operations and content management. HubSpot offers several remote roles, and was named the #2 Best Place to Work in 2022 on Glassdoor.
Benefits:HubSpot’s benefits focus on work/life balance, offering unlimited vacation days, a paid sabbatical opportunity, parental benefits and more.
Pay: Varies by position.
How to Apply: View and apply for open remote positions at HubSpot here.
Hubstaff
Hubstaff is a fully remote company that offers monitoring services, such as time-tracking software, to other companies with remote workforces. Hubstaff lists customers such as Groupon and Instacart on its website.
Remote opportunities at Hubstaff include marketing, developing, engineering and more.
Benefits: Benefits at Hubstaff include health insurance, annual retreats, generous PTO and paid parental leave.
Pay: Varies by position.
How to Apply: Browse Hopper’s remote jobs to see what’s available in your field.
Humana
Humana is a health insurance company offering medical, dental and vision coverage. The company has long believed in the power of a remote workforce — Humana reports that 47% of its workforce is remote during “normal” times, though this has risen during the COVID-19 pandemic.
Available remote job roles include nursing educator, counselor and sales representative.
Benefits:Benefits at Humana include medical insurance, 401(k) with 125% company match up to 6%, paid volunteer time and life insurance.
Pay: Varies by position.
How to Apply: Select “Remote” in the “Location Type” box on the Humana job listings site to see what’s available in your field.
Intuit
You might not have heard of Intuit directly, but you’ve certainly heard of its products, which include TurboTax, QuickBooks and Mint. Intuit hires remotely for positions such as talent acquisition, service and support and loan servicing.
Benefits: Full-time employees at Intuit enjoy benefits like healthcare, professional counseling, fertility benefits and dependent care FSA.
Kaplan provides learning resources such as test prep, career advancement and foreign language instruction for students of all ages. Kaplan has a global presence but is headquartered in the U.S. and has many remote job openings. Positions are available in multiple areas such as marketing, accounting, recruiting and IT.
Benefits: Kaplan offers the usual benefits — health, 401(k), etc. — in addition to its Gift of Knowledge Program, which offers free or discounted courses to employees and their immediate family through the Kaplan platform.
Pay: Varies by position.
How to Apply: Browse Kaplan’s remote job listings by selecting “Remote/Nationwide, USA” under “Locations.”
Kelly Services
Kelly Services is a staffing agency that hires internally as well as for its business partners. Kelly’s specialty areas include education, technology, engineering, science and government.
Benefits: Benefits vary based on the position.
Pay: Varies by position.
How to Apply:Click to see available WFH job listings through Kelly Services.
Lionbridge
Lionbridge provides content, testing and translation services to multiple industries, including life sciences, automotive, gaming, banking and travel. The company operates in 28 countries and employs thousands of people worldwide.
Lionbridge has plenty of remote job openings in positions like content editor, web production engineer,, product manager and production artist.
Benefits: In addition to typical benefits like health insurance and 401(k), Lionbridge lets employees take their birthday off and encourages employees to volunteer by offering paid time off for this purpose.
Pay: Varies by position.
How to Apply:Click here to see a list of current remote positions at Lionbridge.
Liveops
Liveops offers virtual call center services to companies in multiple industries, including healthcare, retail, insurance, energy and travel.
While corporate jobs at Liveops are based at the company’s headquarters in Scottsdale, Arizona, the company hires work-from-home agents on a contractor basis. This allows you to work as much or as little as you want, and whenever you want.
Be prepared for some upfront costs, including providing your own equipment and paying for your own background check.
Benefits: Because Liveops agents are independent contractors and not employees, no benefits are offered.
Pay: Earnings are dependent on call volume, incentives, utilization and how many hours you can commit, but most agents earn between $12 and $17 per hour.
How to Apply:Click here to see current openings for Liveops agent positions.
Mozilla
Mozilla is best known for being the creator of the FireFox web browser. The company strives to put “people before profit, creating products, technologies and programs that make the internet healthier for everyone.” Mozilla hires remote roles all over the world to help it achieve this mission.
Benefits: In addition to a flexible work environment, Mozilla offers benefits such as 26 weeks of fully paid parental leave for childbearing parents and 12 weeks for non-childbearing parents, health insurance, reimbursement for professional development and wellness reimbursement.
Pay: Varies by position.
How to Apply: You can view open remote positions on the Mozilla website.
Parexel
Parexel is a clinical research organization company that offers a wide range of solutions for customers. The company has a variety of remote roles open, ranging from software engineer to contracts manager.
Benefits: Parexel benefits include health coverage, HSA, 401(k) and more.
Pay: Varies by position.
How to Apply: View and apply to remote jobs at Parexel here.
A woman takes a meeting as she works from home.
Robert Half
Robert Half is a management consulting company that helps its clients find and hire the right candidates for their company, as well as providing services such as accounting, customer support, marketing and legal.
Benefits: Robert Half offers its employees benefits such as healthcare, paid parental leave, tuition assistance and adoption assistance.
Pay: Varies by position.
How to Apply: Search for work-from-home jobs at Robert Half here.
Salesforce
Salesforce is a customer relationship management company that serves a huge variety of industries. It’s one of the best-known CRM providers out there right now, and the company is always hiring for new positions, many of which are remote.
Benefits:Benefits at Salesforce include medical coverage, flexible spending accounts, 401(k), employee stock purchase plan, educational reimbursement and paid parental leave.
Pay: Varies by position.
How to Apply: To see current remote job listings at Salesforce, click here, then select United States of America and your state followed by “Remote” in the left sidebar.
Stride K12 is an education company that offers online, in-person or hybrid learning. The company caters to homeschooled kids, military families and those looking for learning opportunities beyond their local public K-12 schools.
Stride K12 has virtual jobs in several areas, including teaching, HR and marketing.
Benefits: Benefits include health coverage, parental leave, flexible spending accounts, paid time off and 401(k).
Pay: Varies by position.
How to Apply: See a list of virtual jobs in corporate and teaching by selecting “Virtual” under “Company Location.”
Stitch Fix
Stitch Fix is a fashion subscription service that matches customers with new outfits every month by pairing them with stylists who get to know their preferences and curate the perfect clothes and accessories. Stitch Fix has numerous remote openings for positions such as data scientist, engineer, and stylist.
Benefits:Stitch Fix benefits for full-time employees include health insurance, unlimited vacation, learning and development, clothing discounts and more.
Pay: Varies by position.
How to Apply: Browse remote openings at Stitch Fix and apply here.
Sutherland Global Services
Sutherland Global Services is a process transformation company that specializes in helping its customers bring their processes into the digital age. The company serves clients in more than 140 countries and in over 40 languages. Sutherland hires remotely for numerous roles, including customer service, software development, sales and IT.
Benefits: Sutherland’s benefits package includes paid time off, paid training, medical benefits, flexible scheduling, performance incentives and career advancement opportunities.
Pay: Varies by position.
How to Apply: Search for remote roles at Sutherland by clicking here.
TranscribeMe
TranscribeMe is a company that does exactly what the name suggests: transcribes a variety of audio files to aid comprehension and make content more accessible. TranscribeMe is a great way to make money for students, stay-at-home parents or others looking to make some extra money each month without taking on the commitment of a full-time job.
Benefits: Because TranscribeMe hires people on a contract basis, there are no benefits offered.
Pay: TranscribeMe pays $15 to $22 per audio hour with a maximum monthly earning potential of $2,200. The average worker makes $250 per month transcribing audio and video files from home.
How to Apply:Create a TranscribeMe account and complete a training course and an exam. Those who pass the exam will be able to start claiming transcribing jobs.
Trusted Health
Trusted Health matches travel nurses with jobs that fit their requirements, preferences and location. When you sign up for an account with Trusted Health, you’ll see personalized job matches based on your license type and clinical specialties. When you get a match, you will see information about the facility, the pay and the assignment (length, shift, etc) so you can determine whether it’s a good fit.
Benefits: Benefits depend on the assignment you are contracted for.
Pay: Varies based on assignment.
How to Apply: Sign up for Trusted Health by clicking here.
TTEC
TTEC is a customer experience software as a service company whose employees help solve problems and provide support for their customers’ customers. TTEC hires remotely for positions such as customer service, IT, consulting, marketing and sales.
Benefits:Benefits at TTEC include medical, dental and vision coverage; 401(k); pet insurance; paid leave; and tuition reimbursement.
Pay: Tutor.com does not list its hourly rate, but tutors report an average of $13-$14 per hour on Glassdoor.
Tutor.com is a service of the Princeton Review that offers personalized tutoring services for students in all stages of their education. Tutor.com offers work-from-anywhere opportunities for tutors who want flexibility and regular payments with no invoices required.
Benefits: No benefits are offered to tutors, as they are considered independent contractors rather than employees.
Pay: Tutor.com does not list its hourly rate, but tutors report an average of $12-$13 per hour on Glassdoor.
Looking for more online tutoring opportunities? Check out our roundup of the best online tutoring companies to work for.
UnitedHealth Group
UnitedHealth Group primarily provides medical insurance policies through United Healthcare. It is also the parent company of Optum, which is a health information and technology firm. UnitedHealth Group hires in many areas, including clinical, consulting, corporate, healthcare, project management and technology. Many of these jobs are remote.
Benefits:Benefits include medical plans, savings and retirement plans, tuition reimbursement, adoption assistance and paid time off. UnitedHealth Group offers medical and wellness benefits to full-time employees, as well as part-time employees who work 20 hours or more per week.
Pay: Varies by position.
How to Apply: To see a complete list of remote job openings at UnitedHealth Group, click here.
Working Solutions
Working Solutions provides customer service through its virtual contact center network. Companies that use Working Solutions include Shell, Intuit, Pfizer, Sprint, Peloton, Zillow and Expedia.
Agents at Working Solutions are all WFH and can work when and where they want. Because of that, agents are considered independent contractors instead of employees.
Benefits: Because agents are not employees of Working Solutions, there are no benefits offered.
Pay: Working Solutions reports that its agents earn an average of $15 per hour.
How to Apply: Search for available jobs here, and click the button to apply.
Xerox
Xerox has been around since the early 1900s and offers printers and supplies, 3D printing and various business solutions. The company is headquartered in Rochester, New York, but employs over 8,000 remote associates through its Virtual Office Program. This program employs associates in customer care, tech support, quality control, systems development and more.
Benefits:Benefits at Xerox include paid holidays, healthcare, life insurance, retirement savings plans, employee assistance programs and resources for childcare and eldercare.
Pay: Varies by position.
Zoom
Zoom has been providing cloud video conferencing since its initial release in 2012, but thanks to the pandemic pushing all meetings to virtual, it became the fifth-most-downloaded app worldwide in 2020. Zoom is hiring for many positions, including some that are fully remote (and, presumably, meet with their teams via Zoom).
Remote positions at Zoom include enterprise sales associate, data scientist, software engineer and visual/web designer.
Benefits: Zoom offers benefits like health insurance, 16 weeks paid parental leave, generous PTO, personal finance coaching and book reimbursement.
Pay: Varies by position.
How to Apply: View remote job listings at Zoom here.
Ohio-based Catherine Hiles is a British writer and editor living and working in the U.S. She has a degree in communications from the University of Chester in the U.K. and writes about finance, cars, pet ownership and parenting. Information from contributor Danielle Braff and former staff writers Kaitlyn Blount and Matt Reinstetle is included in this report.
This was originally published on The Penny Hoarder, which helps millions of readers worldwide earn and save money by sharing unique job opportunities, personal stories, freebies and more. The Inc. 5000 ranked The Penny Hoarder as the fastest-growing private media company in the U.S. in 2017.
Mon, 11 Jul 2022 21:00:00 -0500en-UStext/htmlhttps://www.aol.com/remote-jobs-32-home-companies-180048520.htmlKillexams : Pecan AI can now automate the deployment and monitoring of predictive AI models
Predictive analytics startup Pecan AI Ltd. said today it’s bringing one-click model deployment and integration to common customer relationship platforms, marketing automation tools and other business systems.
By doing so, it promises to make life much easier for business teams to take action on accurate predictions about future churn, demand and other customer conversion metrics its platform generates.
Israel-based Pecan AI sells a data science platform that enables companies to build artificial intelligence models for tasks such as predicting customer demand and finding opportunities to reduce operational costs. Historically, building a custom neural network required specialized technical know-how, as well as a considerable amount of time and effort. Pecan AI says that its platform allows companies to deploy AI models in weeks without the need for specialized machine learning expertise.
Pecan AI’s models are able to generate individualized predictions for every customer and send this information to whatever business system a company is using, be it Salesforce, Dynamics 365 or something else. In this way, companies can carry out more precise actions such as serving ads to specific customers based on their history.
The company said the automatic deployment of AI models is possible due to its automated label engineering capabilities. With most other platforms, data scientists have to create, monitor and update data labels on an ongoing basis.
It’s a time-consuming, manual process that Pecan AI eliminates by creating labels based on a specific use case. By acting as the label engineer, Pecan AI said it can provide deeper insights into what’s happening within a business and therefore generate more accurate predictions.
A second useful feature of Pecan AI is its ability to model the performance of these AI models in real time. The platform continuously monitors live models for signs of degradation, the company explained. AI models have a tendency to degrade over time due to internal changes in consumer behavior, plus external changes in data integrity. As such, AI models need to be monitored to ensure they’re still predicting things accurately.
Pecan AI said it can automate this process to ensure its models retain their high level of predictive accuracy without the need for specialist data engineers. Should there be a need to change course, due to model drift, data leakage or something else, the platform can even provide recommendations on what must be done. The new capabilities allow Pecan AI to automate every aspect of AI model creation and deployment, including data cleansing, designing and building the models, deploying them, and then ensuring continuous data input and output to client systems.
Holger Mueller of Constellation Research Inc. told SiliconANGLE that it’s hard enough to deploy AI models at the best of times, and even more so when it involves deploying them inside business applications.
“It’s good to see Pecan AI simplifying this process with the famous one-click deployment model,” Mueller said. “We’ll have to see the feedback from early deployments to be sure, but the value proposition sounds very tempting.”
Pecan AI co-founder and Chief Technology Officer Noam Brezis said data science models traditionally take many months to build, train and test. In addition, it can take many months to prepare and connect the data needed to train those models, he said.
“By automating the process and ensuring models are easy to deploy and monitor for value delivery against business goals, Pecan’s latest platform enhancements are helping customers not just build and successfully deploy more production-grade models, but ensure they yield better quality predictions,” he said.
Image: Pecan AI
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