Abu Dhabi, UAE: During GITEX Global 2022, Abu Dhabi Health Services Company (SEHA) and Cisco have announced the successful completion of their pilot project to provide teleconsultation solutions and digitized healthcare services. The pilot aims to Strengthen access to healthcare for patients and enable quicker and easier consultation for clinicians.
SEHA is the largest healthcare organization in the UAE with an extensive network of eleven healthcare facilities located in the Abu Dhabi region and more than sixty clinics nationwide. Annually, SEHA serves more than five million patients and visitors across the country.
As part of Cisco’s Country Digital Acceleration (CDA) program, the pilot was designed and implemented with the objective to create a virtual network of SEHA specialists irrespective of which SEHA Healthcare Facility (HCF) location they are based in. Patients and clinicians in remote areas can access virtual consultation sessions to enable quicker and easier consultation and diagnosis without the need to physically visit the specialist.
This pilot enabled SEHA’s vision to Strengthen the experience for patients and clinicians alike by decreasing waiting times and minimizing travel – especially for patients in rural areas.
The project utilises advanced networking, security and collaboration technologies, and capabilities like autonomous robotics, digital medical carts, and wearables, to scale medical coverage and reduce physical contact.
At the heart of the solution, is the highly secure Cisco network that SEHA deployed and that is connecting all SEHA sites. Powered by Cisco’s collaboration technologies, patients and SEHA clinicians use the collaboration solution, Cisco Webex, to virtually connect and communicate. specialists are enabled to review live patient vitals with the help of biomedical devices and peripherals, similar to onsite consultation, and deliver instant medical expertise and quality patient care irrespective of geographic distance.
The pilot also helped enable SEHA to test several medical use cases, including remote ward rounds, remote patient discharge, tele-stroke diagnostics, providing remote specialist for emergency departments, and more.
Saeed Jaber Al Kuwaiti, Group Chief Executive Officer, SEHA, said: “Embracing innovation and adoption of new technologies have been the cornerstone of SEHA’s commitment to elevating delivery of superior healthcare, with patients at the heart of everything we do. At SEHA, strategic partnerships and decisions are being made in line with the most exact technological advances, especially to Strengthen patient access. Our collaboration with Cisco helps us to deliver enhanced results through scaled specialist resources, safer and more convenient modes of communication, and faster, multi-disciplinary treatment for our patients.
This collaboration is a significant addition to our previous and continued efforts to enhance access to healthcare, such as setting up teleconsultation services for mental health that resulted in over 200 patients in the Al Dhafra Region alone receiving virtual therapy. SEHA will continue to be a strong advocate for enhancing patient access and improving health equity across the UAE.”
Abdelilah Nejjari, Managing Director of Cisco for the Gulf region, said: “Digitization is shaping the future of healthcare, and according to a study from the Boston Consulting Group, 41% of residents in the UAE turned to telemedicine solutions in 2021. As the UAE continues to pioneer healthcare excellence, underpinned by investments in technology, this is an exciting project that demonstrates Cisco’s commitment to the country’s digital transformation and innovation agenda.”
Cisco's CDA program is a strategic partnership with governments worldwide to accelerate their national digitalization agendas and create new value for the country, its businesses, and citizens. The program taps into the power of private and public partnerships across a variety of sectors, including national infrastructure, education, and smart businesses and communities, to bring digital solutions to national challenges. Digitalization initiatives that are rolled out are made into replicable solutions to cross-pollinate and contribute to Cisco's wider CDA ecosystem which is currently present across 44 countries globally.
The Abu Dhabi Health Services Company PJSC–SEHA – is an independent, public joint stock company created to develop the curative activities of the public healthcare system in Abu Dhabi. The company owns and operates all the public hospitals and clinics of the Emirate of Abu Dhabi.
SEHA is part of ADQ, one of the region’s largest holding companies with a broad portfolio of major enterprises spanning key sectors of Abu Dhabi’s diversified economy.
SEHA is committed to continuous improvement of customer care to recognized international standards and providing the community with world-class healthcare. SEHA operates 14 hospitals with over 3,385 beds, 70 ambulatory care, family care and urgent care centers and 3 blood banks. Its facilities accommodate 117,162 inpatients annually and conduct 43,262 surgeries, as well as treating more than five million outpatients.
SEHA is one of the largest integrated healthcare providers in the Middle East with more than 14,000 doctors, nurses, ancillary care, and administrative personnel. Learn more at www.seha.ae
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