The Information Technology Infrastructure Library, better known as ITIL, is the pre-eminent framework for managing IT service delivery around the world. ITIL defines a service lifecycle model that prescribes specific processes and activities during the design, development, delivery, and support of IT services. For the purposes of this discussion, IT services are any IT activities that deliver business value to a company’s end users, customers and other internal or external stakeholders. Examples of IT services include centralized corporate email and corporate websites based on back-end IT processes, such as server and network administration. The current version of ITIL is known as ITIL V3.
By adopting the ITIL framework, companies ensure that their services are delivered according to a set of consistent, well-defined processes that incorporate best practices and processes, resulting in a predictable level of service for users. The benefits of ITIL include reduced cost of service development and deployment, improved customer satisfaction with service delivery, increased productivity from IT personnel, quality improvements, better management metrics of services and increased flexibility in adapting services to changing business requirements.
In July 2013, Axelos took ownership of ITIL. It now maintains the ITIL framework and accredits training and examination institutes. Hundreds of ITIL Accredited Training Organizations (ATOs) are available to deliver training, and ITIL certification exams may be administered at the end of a training course or by an Examination Institute (EI), many of which work directly with the ATOs.
ITIL offers five different certification levels:
Be aware that ITIL uses a credit system for the Foundation through Expert levels, in which each certification earns a certain number of credits. Ultimately, a total of 22 credits is required to achieve ITIL Expert certification. (The ITIL Master has its own set of requirements, which you’ll read about shortly). The following graphic shows the structure of that certification scheme and its corresponding credits.
Before you read on for certification details, it’s important to understand how the ITIL IT service framework is structured and what it has to offer.
ITIL was first developed by the U.K. Government’s Central Computer and Telecommunications Agency (CCTA) in the 1980s as a set of standardized best practices for IT services used in government agencies. From that narrowly focused start, ITIL has been adopted, revised and expanded into a comprehensive framework for managing IT service delivery in companies and organizations of all sizes, across all industries and market sectors.
In fact, IT has become a mission-critical service delivery mechanism for companies that rely on complex computing resources to keep their businesses operating and generating revenue. ITIL allows companies to define and implement a documented, repeatable process that assists them in staying focused on the large and small details involved in rolling out new IT services and managing those services afterward.
The ITIL service lifecycle consists of five practice areas or phases, with supporting principles, policies and processes within each phase:
Don’t let the scope of ITIL scare you away from the overall value afforded by this comprehensive lifecycle for IT services. The ITIL framework gives companies the structure and discipline required to design, develop, deliver and manage new or improved services in a timely manner and, most importantly, on a budget. Before ITIL, a lack of service management discipline and expertise led many IT projects to suffer budget overruns, veer off course or fail outright due to scope-creep, mismanagement and a lack of repeatable results. ITIL solves these problems quite nicely. In fact, ITIL is widely regarded as the pre-eminent standard for IT service management frameworks.
The ITIL Foundation certification covers the basics of ITIL and is where most newbies start the process of learning ITIL and becoming certified. The certification has no prerequisites, and anyone with an interest in the subject matter can sit for this exam. ITIL Foundation certification test prep can be accomplished via classroom or distance learning options, as well as via self-study. There is no requirement for you to complete a training course before you sit for the Foundations exam. The Foundation test consists of 40 multiple-choice questions that must be answered in 60 minutes with a grade of 65 percent, or 26 correct answers, required to pass the exam.
Although the certification covers all the five practice areas of the ITIL service lifecycle, including how the different lifecycle stages are linked to one another, an IT pro who completes the ITIL Foundation level will likely need to complete the Practitioner or Intermediate certification before being able to qualify for service management positions.
The ITIL Practitioner certification is the latest entry to the ITIL certification scheme. This test was offered for the first time in February 2016. As the name implies, the ITIL Practitioner certification is based on practical knowledge of ITIL processes and how those principles are implemented in the real world. An ITIL Practitioner can explain how to use the ITIL framework to support business objectives and focuses on organizational change management, communications, and measurement and metrics.
The ITIL Practitioner is considered the next step in the ITIL progression after achieving the ITIL Foundation (which is a prerequisite). It emphasizes the ability to adopt, adapt and apply ITIL concepts in an organization. Although the Practitioner certification is not required for upper-level ITIL credentials, achieving Practitioner certification provides three credits toward ITIL Expert certification. You can prepare for the Practitioner test through self-study, in-person classroom learning or online and distance learning options. The Practitioner test is 40 multiple-choice questions and requires a minimum score of 70 percent, or 28 correct answers, to pass.
The ITIL Intermediate certification is module-based, each of which focuses on a different aspect of IT service management. Relevant modules are categorized as either Service Lifecycle or Service Capability.
The Service Lifecycle modules are:
The Service Capability modules are:
To enable candidates to meet their own career goals, AXELOS lets you achieve qualification in one category or by choosing modules from both categories. AXELOS recommends that you have at least two years of IT service management experience. Note that you must complete your Intermediate test preparation by completing a training course offered by an accredited training organization (ATO), i.e., you cannot self-study then sit for the Intermediate exam.
The ITIL Expert is an advanced certification that encompasses the breadth and depth of ITIL processes and practices across all ITIL disciplines. ITIL Expert certification is a prerequisite for the ITIL Master certification.
To qualify for the ITIL Expert, you must obtain at least 17 credits from the Foundation, Practitioner and Intermediate modules, and pass the Managing Across the Lifecycle (MALC) exam, earning a total of 22 credits.
The pinnacle ITIL Master certification demonstrates an ability to apply the ITIL framework in real-world situations. The ITIL Master encompasses all ITIL principles and processes covered in the Foundation through Expert certifications. An ITIL Master must demonstrate complete mastery of the ITIL framework by completing the following:
The cost of the ITIL Master runs about $4,000, which you pay after an EI accepts your initial application. Given the expense of this certification and its stringent requirements, only serious candidates should pursue the ITIL Master. That said, earning this certification indicates you’ve reached the highest level of achievement in your field.
IT professionals who possess an ITIL certification have always been valued by large corporations who have adopted the ITIL framework as an internal IT standard. What is beginning to change is ITIL’s increasing proliferation. Many small- and medium-sized businesses also now recognize the value of employees with ITIL certifications under their collective belts.
As IT becomes more important, SMBs are realizing the biggest benefits of maintaining ITIL-trained personnel on staff. Though no company wants to see IT projects fail, larger companies can usually absorb the loss of productivity, time and money that accompanies a failed IT service project. SMBs may not have the financial luxury of allowing an important IT project to fail owing to poor management and lack of processes. Thus, the value of an ITIL certification may be greater for enlightened companies that cannot afford IT project failures.
The good news about ITIL certification is that it is a valuable skill for almost any IT professional, from system administrators to chief information officers (CIOs). Many large companies have dedicated ITIL coaches or mentors who help shepherd projects through the various steps of the ITIL framework. These ITIL gurus have a wide understanding of the IT landscape and can usually spot trouble with a service design document or implementation plan in a matter of minutes.
ITIL certification is also a valuable credential for IT project managers, who are in the IT service trenches every day. Most project managers are already familiar with the development lifecycle process, so the principles of ITIL come naturally to them. IT managers, architects and engineers might not ever become ITIL Masters, but even a basic knowledge of the ITIL framework can assist with understanding and supporting the ITIL process.
AXELOS provides a Career Paths chart that maps IT service management job roles with skill levels. This chart is handy for certification candidates interested in specific jobs who need to understand how they fit into the ITIL service lifecycle.
Each ITIL certification webpage provides links to relevant study guides and syllabi. Those pursuing the ITIL Foundation certification should read the three-part blog series on preparing for and taking the ITIL Foundation exam. Those who are thinking about pursuing the Intermediate certification should use the ITIL Intermediate Training Navigator to match desired job roles and skills with the appropriate modules.
Formal ITIL training is available in self-paced online courses, instructor-led distance learning and instructor-led classroom classes. The variety of ITIL training offered and the collection of certified companies offering ITIL training ensures that anyone who is interested in learning about ITIL or becoming ITIL certified has an option that fits their learning preferences.
Although non-accredited ITIL training is available, we strongly recommend that you only utilize an ITIL ATO when you pursue ITIL training. Find a complete list of such training providers on the Axelos ITIL website.
Axelos and the ITIL Development Group, made up of more than 2,000 ITIL stakeholders worldwide, began working on an update to ITIL V3 in late 2017. That work continued throughout 2018, and Axelos has announced upcoming changes to the ITIL certifications known as ITIL 4. ITIL 4 will provide sweeping changes to the ITIL certification program to better align with the growing complexity of modern IT. ITIL 4 also changes some of the certification program terms and titles to align with the new ITIL 4 program structure. Here is a look at the new ITIL 4 program overview:
You’ll recognize some familiar terms as well as some new nomenclature incorporated into the ITIL 4 certification scheme. The certification still starts with the ITIL Foundation, and ITIL Master is still the highest level of ITIL certification, but how you get from Foundation to Master now allows two distinct paths, allowing you to choose the certification knowledge areas that best fit your interests and career goals.
The new Foundation test is scheduled to be released in Q1 of 2019, with additional certification test updates scheduled to be released in the second half of 2019. You can find more details on how existing ITIL V3 certifications map to the new program structure here: ITIL 4 Program Updates.
Note: We will update this article as the new ITIL 4 test preparation courses and certification exams are released by Axelos so check back here often to learn more about ITIL 4.
Credit: Ed Tittel
Ed is a 30-year-plus veteran of the computing industry, who has worked as a programmer, a technical manager, a classroom instructor, a network consultant and a technical evangelist for companies that include Burroughs, Schlumberger, Novell, IBM/Tivoli and NetQoS. He has written for numerous publications, including Tom’s IT Pro, and is the author of more than 140 computing books on information security, web markup languages and development tools, and Windows operating systems.
Credit: Earl Follis
Earl is also a 30-year veteran of the computer industry, who worked in IT training, marketing, technical evangelism and market analysis in the areas of networking and systems technology and management. Ed and Earl met in the late 1980s when Ed hired Earl as a trainer at an Austin-area networking company that’s now part of HP. The two of them have written numerous books together on NetWare, Windows Server and other topics. Earl is also a regular writer for the computer trade press with many e-books, white papers and articles to his credit.
When JetBlue announced this week that it was buying Spirit Airlines for $3.8 billion, we wondered what that would mean for traveling in and out of our area.
So reporter Laura Layden sought out officials with Southwest Florida International Airport.
We know it’s a deal that would create the nation's fifth-largest airline if approved by U.S. regulators. We also know the airlines have been making news a lot lately over pilot shortages, flight delays and cancellations.
While it’s still too early to know the impacts, Laura found out that JetBlue ranks as the airport's fifth largest carrier, with a 10.14% share, while Spirit is the sixth largest, with 9.6%. Combined that’s nearly equal to the airport’s largest carrier, Delta, at 20%.
The plan is to begin operating as a single carrier by the first half of 2025, according to JetBlue. So stay tuned for the latest.
If the question about housing affordability enters your mind like it does mine, Laura provided an update that might help explain why businesses are struggling to find workers.
Fort Myers once again topped the list of the most overvalued rental markets in the country. The area's average rent increased to $2,162. A year earlier, it stood at $1,532. That’s a more than 29% jump in the average rent charged for homes and apartments in June — when compared to a year ago.
There is some good news. According to the latest study that FGCU is involved with, the sharp rent increases are expected to slow dramatically in the Fort Myers-Naples area.
Did you know there are changes coming for alligator hunting season? Chad Gillis got some answers...and learned not everyone is happy about it.
Prior to this year, alligator hunting was prohibited between 10 a.m. and 5 p.m. State wildlife managers earlier this year agreed to allow daytime alligator hunting for the first time in decades. The season starts in mid August and runs through Nov. 1. So if you’re out on an airboat in the Everglades, be careful.
And in the midst of hurricane season, there are always questions about property insurance.
Our USA TODAY Network Florida reporter Zac Anderson reported on a plan by state regulators to try and prevent tens of thousands of homeowners from being forced to look for new property insurance coverage.
The Florida Office of Insurance Regulation said it will provide companies that have their ratings downgraded with reinsurance coverage through state-run Citizens Property Insurance.
As Zac reported, the plan “underscores the dire circumstances Florida is facing as a large portion of its homeowner's insurance market teeters on the brink of collapse.”
On the positive side, we are also on the brink of Friday night football. The 2022 high school season is set to begin in less than a month, so sports reporters Dustin Levy and Alex Martin came up with 30 questions that they are looking to answer.
Who are the likely candidates to lead Southwest Florida in receiving yards? What about interceptions? Who will have a breakout season?
Why 30? The prep sports duo posted the story 30 days prior to the Aug. 26 opening night kickoff.
If you’ve got a question, please email me at email@example.com. And as always, thanks for subscribing.
Wendy Fullerton Powell
Southwest Florida Region editor/ The News-Press/Naples Daily News
This article originally appeared on Fort Myers News-Press: You’ve got questions? We’ve got answers
John Greathouse has held a number of senior executive positions with successful startups over a period of more than fifteen years. He has repeatedly been one of the very first businesspeople hired, helping build large businesses from the ground up, with an emphasis on market engagement and scalable customer acquisition.
At Computer Motion, John served as CFO and VP of Business Development. Computer Motion was a pioneer in the surgical robotics industry, went public in 1997 and was subsequently acquired by Intuitive Surgical for $148 million.
At Expertcity, John served as CFO and SVP of Strategic Development, with responsibility for marketing, sales, business development, finance and administration, and services. Expertcity was acquired by Citrix for $236 million to become Citrix Online, which currently generates approximately $400 million in annual recurring revenue.
At CallWave, John served as the SVP of Sales & Business Development and assisted in the company’s 2004 IPO.
John was an active Angel Investor, Advisor and Board Member at: Central Desktop, RightScale, Eucalyptus, Frontier Technology, RedMojo (sold to Novell), RightCart (sold to Buy.com), Vcel (sold to Fotochatter) and AppFolio.
John is currently a partner at Rincon Venture Partners, a venture capital firm investing in early stage web-based businesses, and is a Co-Founder of RevUpNet, a performance-based online marketing agency.
John is a CPA and holds an MBA from the Wharton School at the University of Pennsylvania. He is a member of the University of California at Santa Barbara’s Technology Management Faculty where he teaches courses on New Venture Creation, Entrepreneurial Leadership and Entrepreneurial Selling.
That question has been asked countless times in numerous locales over the course of the last few months. The former South Side standout’s departure from the area, and the circumstances dictating the egress, continue to be debated.
Last season, the 6-foot-2 guard averaged over 25 points per game, including a 54-point effort against Muncie Central in sectional play. He was First Team All-Summit Athletic Conference and a member of The News-Sentinel All-Area Team.
Then, he was gone.
Boucher’s parents – Joel and Tamra – felt that the public needed an explanation. The rumors and hearsay throughout the summer and into the fall did not dissipate over time, but rather gained momentum.
Mother and father have heard it all, from their son being a bad teammate to how he wanted to transfer to North Side purely for basketball reasons.
Nothing could be further from the truth, Austin’s parents say.
“When you say no comment, people fill in the blanks themselves,” father Joel Boucher said. <br>
<center> COMING TO SOUTH </center><br>
In 2014, Austin Boucher enrolled at South Side as a freshman after a year at Bellmont Middle School. Young for his grade, Boucher had attended Bellmont for just one year as his former school, Norwell Middle School, did not allow kids be held back a grade unless it was due to academic issues.
To Boucher’s parents, heading to South Side from the rural area of Wells County was for two reasons – to diversify Austin’s experiences with students of other races and backgrounds as well as to play basketball against the region’s best players.
The Bouchers have never denied the fact that playing against elite basketball competition was important. It is just not the reason Austin departed South Side.
“He wanted to play in the SAC, he wanted to go prove he could play,” Joel said. “We wanted to send him to a diverse school and he wanted to play against high-level competition in the area.”
“The fact that South Side offered an ideal academic situation to prepare for college was high on the list as well.
“We felt like Austin would have opportunities in college to be in a larger world, a more diverse world,” Tamra said. “In Wells County it is pretty homogenous.”
But according to the Bouchers, things began to go south almost as soon as Austin began playing basketball. At first, short comments and dirty looks were the extent of the perceived abuse, but as time went on, it escalated.
In November of 2014, abuse from some members of the crowd, including South Side players’ families, began against Austin and his father, who was an assistant coach.
In January of 2015, the Bouchers said negative comments and threats against Austin were found on Facebook. They were quickly deleted, with the family not seeing them prior to their deletion despite being told they were “horrible”. <br>
<center> ONGOING ISSUES </center><br>
Sophomore year, the abuse escalated, said the Bouchers. Alleged lack of discipline within the program led by Coach Michael Novell included behavioral and verbal outbursts by players and players’ parents against teammates, especially Austin.
In mid-December, 2015, a few fans – including a relative of a player – came down from the stands and got into a verbal altercation with Joel on the bench during a game.
Throughout the incidents, the Bouchers met with South Side administrators and others attempting to rectify the situation and ensure that their son was safe in an increasingly hostile environment.
“As things were happening, it was important to us to try and resolve it,” Tamra said. “We didn’t want to make it into a big deal. We wanted to resolve it and move forward in a positive manner.
“It came to a point where it was obvious that wasn’t going to happen.”
Citing safety concerns, the Boucher family agreed that Austin was better off not playing in the SAC Holiday Tournament in late December of 2015. For the Archers’ second game, Austin sat on the bench in warm-up attire.
Austin returned to the team in the new year, with the Bouchers citing more examples of abuse through the end of basketball season. South Side administrators continued to ensure the safety of Austin in their building, despite the family’s misgivings.
As a mother, Tamra was especially tense in the closing days of the 2015-16 season as well as throughout the spring semester at South Side. Every time Austin was late coming out of school to get his ride or did not answer the phone, she feared the worst.
“I was very, very nervous,” Tamra said. <br>
<center> LEAVING SOUTH </center><br>
After much discussion, it was decided that Austin Boucher would transfer for his junior year due to the conditions at South Side. Despite repeated attempts at rectifying the situation, the Bouchers did not feel safe having their son at the school.
“We begged them to do something,” Tamra said. “He would still be (at South Side) if they did. He’s not jumping schools just to better his basketball position. He just wanted out of an unsafe, bad situation.”
After looking in to several different schools – including area private schools and Snider – the Bouchers settled on North Side.
“It came down to Snider not being a good fit academically for Austin and the private schools…we didn’t want to lie about religion, plus there is a price tag applied to those,” Tamra said. “North Side has, next to South Side, the best academic offerings.”
Boucher – who was a top-three student in his class at South Side – made the move to North over the summer. He played in a pair of tournaments with the basketball team and hoped to suit up for the squad this winter. <br>
<center> FIGHT FOR ELIGIBILITY </center><br>
One question remained, would South Side sign off on Austin’s transfer?
The answer was no.
According to the Boucher family, when they approached South Side in an effort to be granted immediate eligibility, they were denied. In fact, the Bouchers were told that South Side would not sign off on Austin being immediately eligible at any Indiana High School Athletic Administration (IHSAA) school, let alone one right down the road.
“South Side principal Carlton Mable adamantly said, ‘no'” Joel said. “He said if he signed off it’d be like saying that he’s not safe in my building.”
When the Bouchers sought a meeting with Fort Wayne Community Schools Superintendent Wendy Robinson, they were denied.
“(FWCS’) attorney spoke to our attorney and said they were not going to meet with us at all,” Joel said.
The Bouchers then appealed the IHSAA for eligibility, writing a seven-page blow-by-blow account of their experiences on and off the court at South Side and submitting it to Commissioner Bobby Cox.
The family felt confident that the evidence presented coupled with verbiage pulled from the IHSAA Bylaws and Articles of Incorporation would be enough to see Austin be granted full eligibility.
According to Rule 17-8.3 regarding waivers in the IHSAA bylaws, “A transfer because of safety concerns may sometimes meet the general waiver rule criteria and may grant full eligibility. In cases where the family believes that there is an unsafe school environment, the student must show a problem and that problem makes remaining on that campus a dangerous situation. The preferable proof would include school reports of incidents involving the student, evidence that the student requested the school to provide assistance in dealing with the problem and proof that the problem persisted. Proof of rumors of potentially dangerous conditions will probably not support a student’s request for a student eligibility general waiver.”
On August 30, Cox responded with the ruling that Boucher would not be immediate eligible at North Side and would be limited to junior varsity play for the entirety of the 2016-17 season.
In the e-mail sent to the Bouchers, Cox detailed why he ruled the way he did.
“There are several provisions under Rule 19-6.1 (regarding eligibility and transfer) where your son might have achieved full eligibility under these circumstances however as I review the transfer report information, your son meets none of these qualifiers,” Cox said.
The IHSAA said that a residence address used in the transfer request – an apartment in the North Side district utilized by Joel and Tamra’s son – “does not meet the standard of a bona fide change of residence by the parent and student.”
The Bouchers disagreed.
“With the situation being what it was, we didn’t make up an address, we didn’t call somebody we know and say we lived there,” Tamra said. “We had a legit address and Austin was staying there. This was probably one of the most legit transfers in Fort Wayne in several years.” <br>
<center> ENDGAME </center><br>
With no possibility of playing varsity basketball this season, the Bouchers had to make a choice – either Austin stays at North Side, plays JV and is eligible next season or look at prep schools.
When asked about the details of what happened at South Side, the subsequent transfer and Austin Boucher’s declared ineligibility, Fort Wayne Community Schools declined comment with the exception of a statement.
“Because this (story) involves a student, there really isn’t anything we can say about the specific facts of the situation,” said FWCS Public Information Officer Krista Stockman. “All I can say is that we followed our procedures regarding student transfers and the IHSAA made the final decision.”
An effort to reach South Side athletics director Tim Burton for comment failed.
After much deliberation, it was decided that Austin would head east and attend St. James Prep School in Hagerstown, Md. There he would be able to play basketball immediately and continue his schooling at a top-rate educational institution.
But the pain of leaving was real. Despite consistent and elevating issues at South Side, Austin fit in well at North Side academically, socially and athletically. He melded nicely with the Legends’ basketball team throughout the summer and into the early fall and saw his recruitment pick up as college coaches stopped in to see standouts Jaylen Butz and Keion Brooks Jr.
Making the decision to leave North Side was a difficult one.
“When I called (North Side coach Shabaz Khaliq) to tell him we had found this prep school, telling him that Austin was leaving was almost as hard as deciding to take Austin somewhere else,” Tamra said. “He had been so good to Austin.”
Khaliq declined to comment for this story.
The departure of Boucher not only robbed the area of one of its best basketball players, but cost FWCS one of its brightest students.
The future remains uncertain. Austin may return to North Side for his senior campaign next year, or he may decide to stay in Maryland for his final year of high school.
“It’s worked out well for him (at St. James), he likes it,” Joel said. “But let’s be honest, we’d rather have him home in our house going to school.”
“We want a view of this that is true,” Tamra said. “Austin is not hopping schools because of anything other than safety.” <br>
<i> Follow Justin Kenny on Twitter at jkenny_ns. </i>
By Jonathan Stempel
(Reuters) – A Kyiv-born test administrator who admitted to involvement in Operation Varsity Blues, the U.S. college admissions bribery scandal, was spared prison on Tuesday after helping prosecutors build cases against other defendants.
Igor Dvorskiy, 56, was sentenced to one year of supervised release, including three months in home confinement, and ordered to forfeit $149,540, the office of U.S. Attorney Rachael Rollins in Massachusetts said.
The defendant was sentenced by U.S. District Judge Indira Talwani in Boston, after pleading guilty in 2019 to conspiring to commit racketeering.
A lawyer for Dvorskiy declined to comment.
Dvorskiy, a former director of the private Los Angeles high school West Hollywood College Prep, was accused of accepting nearly $200,000 in bribes to help parents inflate their children’s scores on the SAT and ACT college entrance exams.
Prosecutors said Dvorskiy arranged for sham proctors to “correct” the children’s wrong answers.
The parents were represented by William “Rick” Singer, a consultant who admitted to leading the scheme to help their children get into top universities through cheating and bribery. His sentencing is scheduled for Nov. 16.
More than 50 people have been convicted at trial or pleaded guilty over involvement in the scheme, including actresses Felicity Huffman and Lori Loughlin.
In seeking to avoid home confinement for Dvorskiy, the defendant’s lawyers said the father of three college-age children was not motivated by greed or prestige, and quickly accepted responsibility.
They also said Dvorskiy had persevered through a difficult upbringing in the former Soviet Union, including anti-Semitism.
(Reporting by Jonathan Stempel in New York; Additional reporting by Nate Raymond in Boston; editing by Grant McCool)
If you need some help getting over the hump on this hump day, check out our roundup of the top financial stories out there. Lotta good stuff in here today.
Social Security is a large program affecting many people, so there are often questions that come up about how to receive benefits, age limits, direct deposit and other common topics. GOBankingRates breaks down the most frequently asked questions, as noted by the SSA.
Read the full story here
Robinhood announced it was laying off 23% of its staff, following the 9% of staff it laid off in April. While employees from all functions will be impacted, the changes will be concentrated in the company’s operations, marketing, and program management areas, according to CEO Vlad Tenev.
Read the full story here
Job-hopping is on the rise as workers, given the current market, are finding higher wages outside their current positions. But could switching jobs too often damage your career irreparably?
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Back-to-school means lots of added costs for parents, from supplies for K-12 children to books and tuition for incoming college freshmen. But one thing parents may not consider is how expensive having a new driver or a teen driver can be.
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This article originally appeared on GOBankingRates.com: GO in the Know: Social Security Questions Answered, Robinhood’s Woes & Top Financial News for August 3