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Killexams : Apple Troubleshooting course outline - BingNews Search results Killexams : Apple Troubleshooting course outline - BingNews Killexams : iOS 15 Latest Version, Problems & New Features For iPhone – Macworld

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iOS 15 is the latest iPhone operating system, first announced by Apple at WWDC in June 2021 and then released for users to install on iPhones on 20 September 2021. It bought interface changes, security fixes and a raft of new features. If your iPhone supports the update, you can install it for free.
In this article we outline everything you need to know about the iOS 15 software update including: details of the interface changes and features – including features that didn’t arrive until later updates. We also run through the devices (both iPhones and iPods) that can install the new software and we reveal the latest version of the iOS 15 software, including the latest beta versions. Finally we list details of any problems with iOS 15 that people are reporting.
Not every iPhone issue relates to iOS 15 though. If you were wondering why there is no Noise Cancellation option on iPhone 13 you might be interested to learn that this isn’t an error, Apple has actually decided to remove the feature from the iPhone 13 series! You can still use it on iPhone 12 and older though. 
Note: A new version of the iPhone operating system will launch in fall 2022 and it will be known as iOS 16. Read all you need to know about iOS 16 in our in-depth explainer.
The first version of iOS 15 arrived on September 20, 2021, however Apple has issued numerous updates since.
The most latest version of iOS 15.6.1 which patches critical flaws that may have been actively exploited. There are two vulnerabilities addressed, according to Apple’s security content page. A Kernel issue described as “an application may be able to execute arbitrary code with kernel privileges,” and a WebKit issue described as “processing maliciously crafted web content may lead to arbitrary code execution.”
Prior to that, iOS 15.6 arrived in July 2022. The only new feature introduced is improved video control when tuning in to live sports
iOS 15.5 arrived on May 16 and brought dozens of security fixes alongside Wallet, Podcasts updates. More here: What’s in iOS 15.5. iOS 15.4 arrived on March 14 and offered the ability to use Face ID while wearing a mask, Siri, iCloud Keychain features. Those with an iPad could finally take advantage of Universal Control. See: How to use Universal Control and How to share a mouse and keyboard between Macs and iPads.
On January 26 2022 Apple released iOS 15.3. The content of iOS 15.3 was mostly bug fixes. On January 12, 2022 Apple released iOS 15.2.1. The iOS 15.2.1 update closes a critical gap in HomeKit so you should install it if you haven’t already.
Prior to that iOS 15.2.1 update the previous update arrived on December 13, 2021 when Apple released iOS 15.2. This update brought SharePlay, a way to disable ‘Items That Can Track Me’ in Find My, parental controls in Messages, the Apple Music Voice Plan, and Digital Legacy feature. More information here: What’s in iOS 15.2?
This followed iOS 15.1.1, which arrived on November 18 (for 12- and 13-series iPhones only) and fixed an issue that caused phone calls to be terminated prematurely on those iPhones. “iOS 15.1.1 improves call-drop performance,” the notes explain. Read about it here: Apple fixes ‘call drop’ iPhone bug with iOS 15.1.1 release.
Prior to that, on October 25, Apple issued the first major update (but actually the third update) to iOS 15. iOS 15.1 brings some features that weren’t ready when iOS 15 launched, and fixes some bugs. For example, the update makes it possible to turn off the automatic macro mode and adds support for ProRes video on supporting phones (iPhone 13 Pro and Pro Max), Lossless audio support for HomePod and bug fixes. Read more about iOS 15.1 here: What’s in iOS 15.1?
An iOS 15.0.1 update on October 1 addressed an Apple Watch iPhone unlocking issue and a problem with the system showing the wrong amount of storage available, both are discussed below. Then on 11 October Apple released iOS 15.0.2, which fixes a number of bugs, including a security issue. 
These point updates enable Apple to add some of the previously announced features that didn’t make it into the final versions of iOS 15, iPadOS 15 and tvOS 15. For a few examples, read Eight iOS 15 features that will be missing at launch.
We explain how to install iOS 15 and subsequent updates in a separate article.
Apple runs a beta program for developers and the general public.
The last beta version was iOS 15.6. Now that Apple has released the final version of that it is unlikely there will be further beta updates as the company is now focused on development of iOS 16. See: Why Apple’s latest iOS and macOS updates are more important than they seem.
If you’re an app developer you can join Apple’s beta program. The public beta program allows eager Apple fans to trial the software and help report any bugs before general release. Here’s how to join the beta testing programme. We also run though how to install the iOS beta on your iPhone.
With each update to the iPhone operating system it seems that various flaws and security issues make their way to the surface. Apple is usually quick to fix these, but sometimes there will be a wait. Each update to iOS 15 is has addressed various bugs and security issues.
For example, Apple identified and fixed (in iOS 15.0.2) an error that affected the “IOMobileFrameBuffer” interface that is used to control the screen. Apparently due to the flaw malicious code could lead to overflow of memory and thus gain unauthorized access to kernels.
Unfortunately that wasn’t the only security concern in iOS 15. A security flaw has been identified that affects both iOS 14 and iOS 15 and can “poses a serious risk to users” according to the security researcher who discovered the vulnerability.
Trevor Spiniolas claimed that this bug could be exploited through the HomeKit API and used to change HomeKit device names. The new name is then backed up to iCloud and, if the user’s Home devices are enabled in Control Center, will render the iPhone unresponsive until the devices names are changed back using the API.
Spiniolas said an attacker could “use email addresses resembling Apple services or HomeKit products to trick less tech-savvy users (or even those who are curious) into accepting the invitation and then demand payment via email in return for fixing the issue.”
Spiniolas informed Apple of the bug in August 2021 and Apple addressed it with a fix on 12 January 2022, but not before Spiniolas highlighted the fact that he had informed Apple. For more information read: HomeKit bug can render iPhone unusable.
Its quite common that when Apple issues a big update to iOS we see complaints of battery drain issues, app crashes, Wi-Fi and Bluetooth connection issues, and other problems. So it’s worth waiting for any issues to be ironed out before you install the latest update.
Look through the below to see if your issue has been experienced by others and if there is a fix or if it was addressed in an update to iOS 15.
If you have an iPhone 12 or earlier there is a feature that can be used to Strengthen call quality. Phone Noise Cancellation reduces ambient background noise on phone calls when you’re holding the iPhone to your ear.
Noise cancellation is a useful feature that can make calls with people in noisy locations clearer.
On iPhone 12 and earlier the feature was on by default, but could be turned off in Accessibility:
You might be wondering why you’d want to turn the feature on or off. It seems that some people might find the noise cancellation disorienting because it can cause pressure in the ears.
If you are curious about why you would want to turn the feature off you may be surprised to hear that Apple has removed the Noise Cancellation option on the iPhone 13 series. If you have one of those phones you can’t turn the feature off or on. Initially it was thought this was due to an error, but Apple has confirmed to a 9to5Mac reader that: “Phone Noise Cancellation is not available on iPhone 13 models, which is why you do not see this option in Settings.”
Read more here: How to Strengthen iPhone call quality.
Some iPhone users reported that when they saved photos from iMessage, deleted the message, and then synced with iCloud, the photo was deleted. More here: iOS 15 bug deletes saved photos from the iPhone.
Users who own an Apple Watch and an iPhone 13 were reporting that the unlock with Apple Watch feature does not work.
Some were seeing an error message “unable to communicate with Apple Watch” when they try to unlock their iPhone while wearing a mask. Apple is aware of the problem and we imagine is working on a fix. 
Apple initially suggested users stop using the feature until the issue is fixed, but the issue was addressed in the iOS 15.0.1 update that was issued on 1 October 2021.
Good news for those who are fed up with not being able to unlock their iPhone while wearing a mask: there is/will be a new Face ID & Passcode settings in iOS 15.4, which is currently in beta. Once iOS 15.4 is installed on your iPhone you will find a new switch for Face ID with Mask. Read more here: How to use Face ID to unlock iPhone while wearing a face mask.
AirPods Pro users reported that they could no longer adjust the Active Noise Cancellation and Transparency settings using Siri. Apple addressed this in iOS 15.1.
Some third-party apps stopped working after users updated to iOS 15.
For example, Spotify confirmed that its iOS app suffers from a iOS 15 bug that causes the phone to overheat and the battery to drain in just a few hours. Spotify developers eventually issued a fix.
Reddit users reported that muting on the iPhone also mutes audio in the apps. As one poster put it : “I’ve always been able to listen to audio (on Instagram, and YouTube) when my phone is on mute, just by pressing the volume button, the audio would come up just fine.
“But after updating to iOS 15, I have to unmute my phone in order to listen to audio on Instagram (Story, Reels, and Video posts) and YouTube.” There have been similar reports on Apple’s support pages.
We were able to recreate this: with mute on there was no sound, but once mute mode was turned off Instagram stories played sound again.
Slightly shorter battery life after a major iOS update is actually common and it’s not really a bug, it’s more a short-lived side effect of updating.
After updating to a new operating version it is normal for many processes to run in the background and for the system to re-index the data. This can seriously effect your battery life. But it should be short-lived. After a few days, expect the battery life of your iPhone to return to the usual level.
Many users claimed to see a message indicating that storage is almost full, even if there is plenty of free space left.
There are a number of complaints on Apple’s help pages, such as: “After iOS 15 update in settings telling me iPhone storage all most full but I have 15GB will not go away. Hard reset did not help.”
Users report that deleting large files does not seem to do anything and the error message keeps coming back. It may be a case of waiting for Apple to address the error in an update to iOS 15.
The issue was addressed in the iOS 15.0.1 update that was issued on 1 October.
On the contrary, in some cases more free space is also listed than the device has, for example, it can be said that an 256GB iPhone has 317.46GB of free space. It is likely that this was addressed in the iOS 15.0.1 update as well.
Apple has expanded Do Not Disturb in iOS 15. The feature is now part of the new Focus mode, which means it is possible to adapt Do Not Disturb settings depending on sets of circumstances.
However, Apple has removed one of the Do Not Disturb features – the ability to silence all incoming calls and notifications if your iPhone was locked. With this setting users could mute and hide all notifications just by locking their iPhone, then simply unlock the phone to see notifications on the screen.
The new Focus mode means that you either have all notifications or your notifications are silenced. Unlocking your iPhone doesn’t display them automatically.
Some users have reported an issue with CarPlay where apps wouldn’t open or would disconnect while in use. This was addressed in iOS 15.0.2.
Some users complained that notifications from certain apps such as Outlook or Slack were not being delivered. Apple addressed this in an update.
App library came with iOS 14 and is a fairly fast way to access apps without searching for them on countless screens. However, iOS 15 seems to sort apps into different folders compared to what was the case with iOS 14.7. Especially the folder Last Added, which contains apps we haven’t used for a long time – even ones we have deleted.
Some users reported difficulties updating their iCloud storage, including from the free 5GB to the cheapest paid for option.
Some iPhone users who have a PC reported that iTunes cannot run because files are missing.
There are also reports that people have been unable to restore an iPhone 13 via iTunes or the Finder.
Here are all the devices that can install iOS 15:
This is great work from Apple, which has kept all the same compatible devices as on iOS 14 and even iOS 13. We discuss the iPhones that can install iOS 15 in more detail in a separate article.
However, you should remember that just because your iPhone can run iOS 15 doesn’t mean that you will get all the features. Read: Which iOS 15 features run on my iPhone to find out which iOS 15 features your iPhone supports.
Updating your iPhone or iPod touch – assuming it supports the new software – is straightforward. You’ll simply have to open the Settings app, then go to General > Software Update, and wait to see if an update is available. Then follow the onscreen instructions to install it.
If you want to install an iOS 15 beta follow the steps below but be aware that a beta is unfinished, pre-release software, so don’t install it on your primary device – it’s likely to be buggy.
We outline these two distinct processes in more detail in two separate articles: how to install iOS 15 and how to install an iOS beta.
There were dozens of upgrades and new features in iOS 15. See our iOS 15 superguide for the highlights.
Apple added Spatial Audio to FaceTime, which will make each participant’s audio contributions appear to come from the appropriate location on the screen. It’s also working to Strengthen audio clarity with Voice Isolation, a mode which will use machine learning to identify and remove ambient noise – although you will also have the option to instead activate Wide Spectrum audio, to deliberately include background noise.
You get some new interface options, too. You can opt for Portrait mode, which as on stills photography will blur the background and draw attention to the subject. Or use the new grid view, for a better way of seeing all the participants in a group chat rather than foregrounding the speaker.
Apple is also responding, perhaps a little belatedly, to the world’s increasing reliance on video calling for work meetings. The company is letting iPhone users create FaceTime ‘meetings’ by generating a link that can be shared via email, iMessage and so on, or entering it as a Calendar entry.
Intriguingly, Apple also said that Android and Windows users will be able to join FaceTime meetings via the web.
SharePlay is a fascinating new feature that’s connected to FaceTime but deserves its own section. It’s essentially designed to let you flip out of a FaceTime chat using picture-in-picture, activate another app, and then have that app effect everyone on the call.
The most obvious application is music. You hop into the Music app without actually leaving the chat, pick a song, and then have that song plays for everyone. You can create a shared playlist and have everyone contribute tracks.
This also works for video – Apple said HBO Max, Disney+, Hulu, Twitch and TikTok are all on board – and extend the video you’re watching to your Apple TV for a larger screen. And SharePlay can be used for screen-sharing, for troubleshooting or showing off gameplay.
There’s a SharePlay API, so we’re fascinated to see what third-party app developers come up with for this intriguing feature.
This allows you to create multiple bundles of settings for segments of your life. So you can create a work Focus status, and your availability, notification settings, and arrangement of apps and widgets on your Home screen will all be tailored to suit your work life. You can create another for when you’re sleeping, or for your recreational time. It’s the same sort of idea as Do Not Disturb While Driving, but extended to more contexts.
Another feature that could help you focus is Background Noise. This feature will deliberately generate background noise, including Ocean, Rain and River sounds. Read how to use Background Noise and play these sounds on your iPhone here: How to play Background Noise in iOS 15.
Photo search continues to improve. Spotlight search will pop up photos now, including searching for text displayed in the images.
This is connected to a feature called Live Text. If you look at a photo – either through the viewfinder, live, or in your photo library – a button will appear at the bottom right allowing your to activate Live Text. This will search for and highlight text in the image, allowing you to select, copy or interact with it – if it’s a phone number, for example, you can tap and then choose to call it.
Live Text will understand seven languages at launch.
The expanded intelligence of Photos is not limited to text, however. There will also be non-textual Visual Look Up, allowing you to query the breed of a pictured dog, for example, or the identity of a work of art or landmark.
None of this is new to the tech industry, of course, and Google Photos has proved itself adept at such computational feats in the past. But it’s a step forward for iOS.
Wallet expanded its scope to include keys – this seems particularly handy for hotel keys and workplaces – and a general-use identity card which Apple says will be accepted in airports.
Weather got a new design, lots of attractive new animations, and new climate maps.
Talking of maps, Apple’s Maps app is looking extremely appealing. It’s getting lots of additional road details in cities, such as turn lanes, bus, taxi and bike lanes, and pedestrian crossings. There’s an attractive nighttime view, too.
Transit directions will be more helpful, with notifications telling you when it’s time to disembark and an AR feature that reorients you when you come out of a station and don’t know which direction to walk.
iOS 15 brought a few features for AirPods owners, such as improved performance in the Find My app, a separation alert and the ability to read out high-priority notifications that are applicable to the context.
David has loved the iPhone since covering the original 2007 launch; later his obsession expanded to include iPad and Apple Watch. He offers advice to owners (and prospective owners) of these devices.
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Tue, 22 Aug 2023 21:36:00 -0500 Jeffrey Morgan en-US text/html
Killexams : iOS 16 Problems: 5 Things You Need to Know

Apple’s iOS 16.6 update fixes some issues, but there are still a number of problems plaguing iOS 16 and the iPhone as we push away from the company’s latest software release.

iOS 16.6 has important fixes on board and some iPhone users are noticing an improvement after upgrading to the latest version of iOS 16.

On the flip side, some iPhone users have already run into a variety of bugs and performance issues. Some of these issues have carried over from older iOS software, others are brand new.

In this guide to iOS 16 problems we’ll take you through the current state of these issues. We’ll show you where to find potential fixes for the most common iOS 16 problems and provide you with some resources that will help if you run into trouble.

We’ll also touch on the state of the iOS downgrade and outline what you can expect from Apple and iOS 16 down the road.

iOS 16 Problems

The current list of iOS 16 problems includes some very common issues. We’re currently seeing complaints about the following problems:

  • UI lag
  • AirPlay issues
  • Touch ID and Face ID issues
  • Safari issues
  • Battery life problems
  • Issues with the Mail app
  • iMessage issues
  • GPS issues
  • Problems with AirDrop
  • Issues with iMovie and Final Cut Pro
  • Spotlight problems
  • Data transfer issues
  • Camera issues
  • Wi-Fi problems
  • App Store problems
  • Bluetooth problems
  • CarPlay issues
  • Lockups, freezes, and crashes

We expect the list of iOS 16 problems to grow as more iPhone users transition from iOS 15 to iOS 16 and from older versions of iOS 16 to the latest version.

If you haven’t downloaded the existing version of iOS 16 yet, we recommend preparing your iPhone for the download. Some prep work ahead of time can help you avoid major headaches.

We’ve put together a step-by-step pre-installation process and it will take you through the best way to prepare for the move.

Where to Find iOS 16 Reviews

If you’re currently running iOS 16 on your iPhone, or if you’re planning to upgrade, you’ll want to sift through feedback from other users. This feedback will alert you to potential problems and performance issues others are having on the same iPhone model.

We’ve released our list of reasons to, and not to, install Apple’s latest iOS 16 update and it’s a good starting point for those of you weighing a move up from iOS 15. It will also help if you’re already on iOS 16 and you’re thinking about moving to the latest version.

We also recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like Twitter and Facebook, and the MacRumors forums for additional feedback about iOS 16’s performance.

How to Fix iOS 16 Problems

Some problems might require a fix from Apple in a future iOS 16 update. Others, you may be able to fix on your own.

Before you get in contact with Apple customer support, take a look at our list of fixes for the most common iOS 16 problems.

We’ve also released tips that could help you improve your device’s performance and a guide that shows you how to fix iOS 16 battery life problems. If you’re running into severe battery drain issues after installing iOS 16, have a look at those.

If you can’t find what you’re looking for in our guides, you should head on over to Apple’s discussion forums. If they can’t help you, you might want to get in contact with Apple Support via Twitter or via the company’s website.

If you still can’t fix your issue(s), you might want to schedule an appointment to see a Genius at your local Apple Store. They should be able to diagnose your problem.

iOS Downgrade Status

If you run into bugs or performance issues on iOS 16, you might try downgrading your iPhone’s software in an effort to Strengthen its performance.

Apple recently stopped signing on iOS 16.5.1 which means you can’t downgrade back to the previous version of iOS 16. You can’t downgrade to iOS software older than iOS 16.5.1 either.

For more about how the downgrade process works, take a look at our walkthrough.

What’s Next

If your iPhone is struggling on iOS 16.6 or an older version of iOS, you might be on your own for a bit.

iOS 16.6 was the last known update in Apple’s iOS 16 pipeline, but it looks like the company is working on a new iOS 16.7 update. We expect it to roll out in September alongside Apple’s new iOS 17 operating system.

The company will push iOS 17 to the iPhone in the fall, likely sometime in mid-September. Unfortunately, Apple will drop support for three older iPhone models: iPhone X, iPhone 8, and iPhone 8 Plus. Those devices will stay on iOS 16.

With iOS 16.7 reportedly on the way, it looks like Apple will continue to support these devices with security patches and occasional bug fixes.

For more about iOS 17 and its release, have a look at our guide.

4 Reasons Not to Install iOS 16.6 & 11 Reasons You Should

Install iOS 16.6 for Better Security

Install iOS 16.6 for Better Security

If security is important to you, think about installing Apple's iOS 16.6 update on your iPhone right away.

The iOS 16.6 update delivers 16 security patches and they're important if you want to keep your iPhone protected from harm. For more information about the changes, check out Apple's rundown

As for older software, iOS 16.5.1 brought two security patches to iPhone users  If you want to learn more, head on over to Apple's website.

The company's iOS Security Response 16.5.1 (c) update also included a security update and you can learn more about it right here.

iOS 16.5 brought a ton of security patches to the iPhone. You can find out more about them over on Apple's security site.

iOS 16.4.1 included two security upgrades . You can learn more about the pair right here.

Apple's iOS 16.4 update had a substantial number of patches on board. You can read about them in detail over on Apple's security site.

The iOS 16.3.1 update had three security patches on board including one for an actively exploited vulnerability. For more on the security contents of iOS 16.3.1, check out Apple's security page.

 iOS 16.3 brought 10+ new security patches with it and you can learn more about all of those right here

In addition, the software came with support for physical security keys for Apple ID. These will beef up your account security by requiring a physical security key as part of the two factor authentication sign in process. Learn more about the change right here.

If you skipped iOS 16.2, you'll get its changes with iOS 16.6. iOS 16.2 brought a ton of important security patches with it and you can dig into the details on Apple's security site

The update also brought end-to-end encryption to iCloud, iMessage, iPhone backups, Notes, Photos, and more. If you want to learn more about it, head over to Apple's guide

If you decided to missed iOS 16.1.2, you'll get its solitary security patch with your upgrade. Learn more about it right here.

If you skipped iOS 16.1.1, you'll get its security patches when you upgrade. You can learn more about them right here.

If you missed the iOS 16.1 update, it brought 19 security patches to the iPhone and you can learn about the particulars of those over on Apple's website.

If you failed to obtain iOS 16.0.3, it had one security patch on board, a fix for a potential exploit within the Mail app. For more about the fix, check out Apple's security site.

If you're still running iOS 15 your iPhone, you'll get a bunch of other patches when you upgrade.

iOS 16.0 brought a ton of security patches to the iPhone. If you're interested in the exact nature of these improvements, you can read about them over on Apple's security website.

In addition to those patches, iOS 16 brings some additional enhancements to privacy and security including Safety Check which, according to Apple, will help "people in domestic or intimate partner violence situations review and reset the access they’ve granted others." 

The feature also resets system privacy permissions for apps and restricts Messages and FaceTime to the device on hand.

Apple's also made some improvements to Passkeys in Safari. iOS 16 brings a brand new sign-in method that's end-to-end encrypted and safe from phishing and data leaks. 

Tue, 15 Aug 2023 12:00:00 -0500 Adam Mills en-US text/html
Killexams : watchOS 9 Problems: 5 Things You Need to Know

Apple Watch owners are running into bugs and performance issues on the latest version of watchOS 9 and in this guide we’ll take users through everything important to know about the current state of these problems.

Apple’s released a watchOS 9.6.1 update and some Apple Watch users are running into trouble on the company’s latest software. Some of these problems are brand new, others have carried over from older versions of watchOS.

Some of these issues will disappear after a day or two after installing new software while others may require a fix from Apple down the road.

In this watchOS 9 problems guide we’ll take you through the most prominent bugs and performance issues. We’ll show you where to find potential fixes for the most common watchOS 9 problems and provide you with some resources that will help if you run into trouble on your watch.

We’ll also touch on the watchOS downgrade and outline what you can expect from Apple and watchOS 9 software updates down the road.

watchOS 9 Problems

As we push away from Apple’s latest watchOS 9 software release we’re hearing about the issues plaguing the software.

Some watchOS users are having trouble downloading the latest upgrade. We’ve also heard about the follow issues and we’ve seen some of these very same problems on the Apple Watch models in our possession:

We expect the list of watchOS 9 problems to grow as more Apple Watch users transition from older versions of watchOS 9 to the latest version.

Where to Find watchOS 9 Reviews

If you’re currently running watchOS 9.6.1 on your Apple Watch, or if you’re planning to upgrade in the near future, you’ll want to dig through feedback from other users.

This feedback about Apple’s latest software will alert you to bugs and performance issues others are seeing on the same Apple Watch model. As a reminder, watchOS 9 supports the following models:

We also recommend keeping an eye on YouTube, Apple’s discussion forums, social media sites like Twitter and Facebook, and the MacRumors forums for additional feedback about watchOS 9’s performance.

How to Fix watchOS 9 Problems

If you run into a major problem on your Apple Watch after installing watchOS 9.6.1 you may need to contact Apple for help. That being said, you may be able to fix the problem(s) on your own.

In many cases, restarting your Apple Watch and/or your iPhone will fix an issue. In particular, this can iron out performance issues like abnormal battery drain and UI lag.

If you notice a big red exclamation mark on your device’s face, you’ll want to perform a hard reset. Force restarting your Apple Watch may also fix performance issues.

If you’re having issues charging your Apple Watch, make sure the device is situated properly on the charger. You may also want to try a different cord and/or outlet to see if that resolves the issue.

For more potential fixes, you should head on over to Apple’s discussion forums. If they can’t help you, you might want to get in contact with Apple Support via Twitter or via the company’s website.

If you still can’t fix your issue(s), you might want to schedule an appointment to see a Genius at your local Apple Store as they should be able to diagnose your issue(s) relatively quickly.

watchOS Downgrade

While you can move back to older software on the iPhone, iPad, and Mac, downgrading isn’t an option for the Apple Watch. In other words, once you install a new software update on your Apple Watch, there’s no getting off that software until Apple releases new firmware.

You can go to an Apple Store if your watch is completely broken on watchOS 9, but they will replace it if the device is under warranty, not help you downgrade to watchOS 8.

What’s Next

If your Apple Watch is struggling on watchOS 9.6.1 or an older version of watchOS, you’re on your own for the time being.

watchOS 9.6.1 was the last known update in the company’s watchOS 9 pipeline so it’s unclear when, or even if, a new version will roll out.

Apple’s currently working on its new watchOS 10 operating system so watchOS 9 development has slowed down. We could see another bug fix update, but don’t expect anything significant down the road.

As for watchOS 10, the company will push the operating system to the Apple Watch models later this year, probably sometime in mid-September alongside iOS 17 for iPhone.

Mon, 14 Aug 2023 12:00:00 -0500 Adam Mills en-US text/html Killexams : Troubleshooting Apple Watch Battery Drain Issue No result found, try new keyword!This can be frustrating and inconvenient, but fortunately, there are several steps you can take to troubleshoot the problem. Why does my Apple Watch battery drain so quickly? Do you have an Apple ... Sat, 12 Aug 2023 07:15:00 -0500 en-US text/html Killexams : Apple reverses course, moves iPhone 'end call' button back to middle in latest beta

In Apple's latest iOS developer beta, the end call button has moved back to the middle of the screen, as seen by CNBC on Tuesday.


Apple has moved the "end call" button back to the middle of the screen in the existing developer version of iOS 17, released Tuesday.

The move reverses a change that Apple had been considering over the summer, as CNBC reported last week.

Previous beta versions of iOS 17 had moved the red "end call" button to the lower right-hand corner, as opposed to centered in the bottom half of the screen, where it had been for years. However, in the most latest developer beta, the end call button is centered vertically, in the middle of three buttons close to the bottom of the screen.

Apple's possible user interface change isn't final yet and is only showing up in Apple's most latest developer's beta for now. Apple's developer and public beta release programs are intended for software makers and early adopters to test out the new iPhone operating system and find bugs before they're officially released in the fall alongside new iPhones.

Apple's end call button has been in roughly the same place for years. But in the existing version, it's revamping its call ID function, with a new feature called "contact posters," which allows users to pick the photo that shows up when they call another iPhone user. The new photos take up most of the screen during a phone call, so Apple moved the buttons to the bottom.

In the summer of 2021, Apple considered a similar change to Safari that moved the URL bar to the bottom of the page, which is more ergonomic for most people using larger screens. But Apple rolled back some of its planned changes and gave users the option to move the URL bar back to the top of the page before the official software was released. Apple has also moved where push notifications appear to the bottom of the iPhone's screen in latest years.

Tue, 15 Aug 2023 16:35:00 -0500 en text/html
Killexams : Apple Confirms Screen Time Problems For iPad, iPhone Users

08/05 Update below. This post was originally published on August 2

iOS 16 and iPadOS 16 had a rocky start to life, with iPhone 14 and 14 Pro users particularly hard hit. Subsequent updates have done much to correct this, but now Apple has confirmed another significant problem impacting all iPad and iPhone owners.

Speaking to The Wall Street Journal, Apple acknowledged an ongoing bug that affects its Screen Time feature, a parental control tool on iPhones and iPads, which allows children to bypass time limits and access potentially unsafe content without their knowledge.

"We are aware that some users may be experiencing an issue where Screen Time settings are unexpectedly reset. We take these reports very seriously and we have been, and will continue, making updates to Strengthen the situation,” said an Apple spokesperson.

Screen Time enables parents to remotely manage their child's iPad or iPhone by setting restrictions on device usage during specific times, implementing time limits for apps, and blocking inappropriate content. The bug causes the time limits and content restrictions to reset or fail to synchronize across all devices within a Family Sharing group.

Apple previously addressed a Screen Time settings issue in May’s iOS 16.5 update. However, the fix has clearly not worked, and there are numerous reports from parents across forums and social media who are still encountering the problem on iPhones and iPads running the iOS 16.6/iPadOS 16.6 releases and even the iOS 17/iPadOS 17 public betas.

Screen Time was introduced in 2018 as part of iOS 12, providing parents with a native solution for controls that previously required third-party apps. The feature has since become a critical tool for families to manage and monitor screen time habits.

Apple has provided no timeline for its Screen Time fix, but with iOS 17 dropping support for the iPhone 8, iPhone 8 Plus, iPhone X, 5th-gen iPad and first-gen iPad Pro, it really must come to iOS 16. iOS 17 is released next month. The clock is ticking.

08/04 Update: Further details about the Screen Time bug have now emerged, as well as steps you can take to minimize its impact.

Perhaps the most surprising discovery is this bug was first discovered back in October 2022 and can be tracked to an Apple Communities forum post. At the time, over 2500 other users confirmed they were suffering from the problem, which causes Screen Time restrictions to reset. The user explains:

I’ve used screen time for my kids to limit time on certain apps. It worked well for years, but now I will set the limits and then they will suddenly disappear after a day or even less. Other settings also get erased including downtime and content restrictions. I have changed the passcode and the kids swear they have not tried to change any settings. This issue started about two months ago.

Users have also found a partial workaround until Apple releases a fix: set your Screen Time settings individually on each device and do not use cross-device syncing. Multiple users report that this is more reliable, and it strongly suggests the bug stems from an iCloud sync issue rather than Screen Time itself.

08/05 Update: some users are finding the following steps can resolve the problem for them, though it must be stressed that this does not work for everyone:

  1. Disable Screen Time on the device that needs to be restricted during downtime - this would typically be your child's device.
  2. Ensure that all photos are synchronized with iCloud. Any unsynced photos could be lost in the process. You can verify this by scrolling to the bottom of the photos app to check if any are still pending.
  3. Log out of iCloud on all devices that have the authority to approve Screen Time requests or have set Screen Time restrictions. This includes both your child's and your own devices.
  4. Reset these same devices - this does not imply erasing all content. Simply reset all settings by navigating to Settings, then 'Transfer or Reset iPhone', and finally select 'Reset All Settings'.
  5. Reconnect all devices to iCloud by signing back in.
  6. Re-activate Screen Time and establish your desired downtime limits.

Given that this process involves resetting multiple devices, it is only recommended for those who are having significant daily issues with the Screen Time bug. Apple’s public acknowledgment of the problem should also mean that an official fix is released in the next few weeks via an iOS 16.6.1 update.


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Killexams : A Disney Sale to Apple? Don’t Count It Out This Time

Facing the staggering problems afflicting all legacy studios, is Bob Iger contemplating a once-unthinkable option? The signals he sent in Sun Valley suggest that it could happen.

A few weeks before Bob Iger sat down for that CNBC interview in which he said Disney’s linear TV networks, like ABC and FX, “may not be core” to the company’s business, a veteran Hollywood executive mused to The Hollywood Reporter on the possibility of a deal that would rock the industry: Apple buying Disney. It’s an idea that keeps being discussed, even though many top executives have scoffed at it and many still do. Apple doesn’t want to buy a studio, they say, and there’s no way the feds would allow a huge deal like that to go through.

But this observer wasn’t so quick to rule it out. “I don’t think [Apple] would buy the company as it presently exists,” he said. “But if you see Bob start to divest things … that feels like he’s prepping for a sale. And there’s clearly no buyer like Apple.”

Not long after that, Iger went on television and hung a possibly-for-sale sign on Disney’s TV businesses. And just like that, it was a little more possible to see the outlines of a slimmed-down Disney that could be a tempting acquisition target. 

There clearly is no buyer like Apple, which is sitting on $62 billion in cash and cash equivalents and has a $2.8 trillion market cap. And while it may be very true that Apple doesn’t want to buy a studio, maybe it would want to buy this studio —the one that, despite the challenges of the moment, has a vault full of priceless IP and remains the most valuable brand in entertainment. 

And there has been a long-standing “special relationship” between Disney and Apple: Steve Jobs served on Disney’s board of directors from 2006 until his death in 2011. Iger joined Apple’s board shortly after Jobs died. He resigned from that position Sept. 10, 2019, the same day Apple officially announced that it was getting into the content business through its Apple TV+ service. 

Some Hollywood executives have been anticipating a future in which the studio herd will continue to thin — dramatically. “There will end up being three or four platforms and everybody else gets hollowed out and acquired,” says one industry veteran. “There will be Apple, Amazon, Netflix and one other. If you could put NBCUniversal, Warners and Paramount together, you probably have enough to survive.” (The feds might have something to say about any version of that potential combination.) If Iger sees the world the same way, finding a home for Disney could be a temptation. 

Multiple sources say Iger, having returned to the CEO job in November, has never faced more stress. Not only is he confronting an industry in transition, but much of the team that was with him in the good years is no longer at the company: General counsel Alan Braverman and film studio chief Alan Horn have retired. CFO Christine McCarthy, having gotten a bit too close to Bob Chapek during his tenure as CEO, is gone after 23 years at the company.

This may explain Iger’s rapprochement with former top Disney execs Kevin Mayer and Tom Staggs, both of whom were passed over for CEO but who have recently been named as consultants to the company. (The two are partners in their own business, Candle Media.) They know the company well, and not only can they help figure out how to trim Disney+ costs, but they can also assist in a possible sale of the linear TV assets, including the ABC broadcast network and its eight local TV stations, as well as cable channels like Freeform and National Geographic. 

Other holdings, like Disney Channel and Disney Junior, would seem to be of minimal value without the larger company’s content and backing — and FX without the programming hand of John Landgraf and his team would seem to be devalued as well. One knowledgeable observer predicts Disney will “load those assets with debt and sell to private equity.” He believes the properties, which could be expected to generate $7 billion a year in profits, would sell for $50 billion. (Disney’s linear networks generated $8.5 billion in profits in fiscal 2022, though that is expected to decline as cord-cutting continues.) Disney could put $25 billion of Disney debt on the deal, cutting its debt load to $20 billion.

The company is already mulling a sale of the India businesses that it acquired from Fox. And it would not be surprising to see a sale of its majority stake in Nat Geo (perhaps in conjunction with a sale of the cable channel). Disney’s 50 percent stake in A+E Networks would also likely be available to the right buyer (Hearst owns the other half).

The idea that Disney might sell is top of mind for some Wall Street analysts. Needham & Co. analyst Laura Martin has contended for some time that Disney could sell to Apple. She predicts that Disney “will be purchased during the next three years,” noting that takeover premiums for media companies have typically been in the 30 to 40 percent range. “If they don’t sell, Disney will be competing against those [tech] companies in an industry with deteriorating economics (because they never need to make money from content), we believe,” Martin wrote July 14. 

In a research note in June, Martin said that Disney could supply Apple the catalyst it needs to drive adoption of its forthcoming Vision Pro augmented reality headset. “The fact that Disney CEO Bob Iger was on stage touting Apple’s Vision Pro goggles demonstrates the compelling strategic fit between Disney’s content and Apple’s wearable technology,” she wrote. 

Not everyone is so bullish on a deal. Anthony Sabino, an attorney and professor at St. John’s University (and a self-described “insane Disney fan”), says Iger’s contract extension and potential sale of Disney’s linear TV assets “demonstrates that they [Disney’s board] want him to guide the company, and there’s no thought of him selling off the company.” 

Any deal that Disney makes would be sure to invite tough scrutiny from the Biden administration, which has been aggressive in suing to prevent significant deals from being completed, albeit with mixed results. 

“It’s a given, it’s an absolute certainty that if there was some talk of Disney merging with somebody else, that would be scrutinized to the nth degree by the FTC, by the Department of Justice,” Sabino says. “So that would be basically walking into a bear trap that I’m not sure any company would be willing to get itself immersed with.” A Republican administration may prove to be more lenient when it comes to a major deal (although it was the Trump administration that tried and failed to stop AT&T’s acquisition of Time Warner).

The real areas of overlap between Apple and Disney are not that significant — nowhere near the overlap of, say, Disney’s Fox acquisition, which took down a legacy studio. The issue would be the sheer size and power of the combined companies.

But a pair of latest lawsuits, one from the FTC and another from the DOJ, could be relevant to any Disney deal. Most recently, the FTC has faltered in its efforts to block Microsoft’s takeover of the video game publisher Activision Blizzard. It’s a similar situation, with a tech giant and platform owner seeking to acquire what is first and foremost a content company. Microsoft preemptively promised to continue making key games available to competitors like Nintendo and Sony, a decision that was persuasive to the judge in the case, providing a possible road map for a Disney deal with a tech giant.

On the other hand, the Justice Department had a big win when a judge blocked Paramount’s sale of Simon & Schuster to Penguin Random House in 2022. The DOJ made a “monopsony” argument, namely that the merger would be harmful to authors looking to sell their work. With all the logical Disney buyers already owning their own studios, the government could make a similar case, though one source speculated that Disney could offer to preemptively divest some studio assets (like 20th Century Studios and Searchlight Pictures) to keep the level of competition in the market stable and forestall a monopsony case. 

Loyal Disney fans, many of whom are shareholders, would be wary of a tech company’s commitment to Disney’s core entertainment and theme park businesses. It’s a group that includes Sabino. “The uproar from Disney shareholders would be insane,” he says. But with more than 1.8 billion shares outstanding, and with more than 60 percent of those shares held by institutional investors, Disney’s retail shareholder fans may not have what it takes to block a deal. 

There’s one person who has been thinking about a deal between Apple and Disney for years. In his 2019 memoir, The Ride of a Lifetime, Iger wrote extensively about his friendship with Jobs, who financed and help create Pixar and sold it to Disney in 2006. Before there was a pandemic, before he returned from retirement to manage a Disney facing enormous challenges, Iger wrote: “I believe that if Steve were still alive, we would have combined our companies, or at least discussed the possibility very seriously.” 

Source: Market cap as of Aug. 7.

This story has been updated to more accurately reflect Steve Jobs’ role with Pixar.

This story first appeared in the Aug. 9 issue of The Hollywood Reporter magazine. Click here to subscribe

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