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MD-101 Managing Modern Desktops

This test measures your ability to accomplish the following technical tasks: deploy and update operating systems; manage policies and profiles; manage and protect devices; and manage apps and data. If you passed test 70-698 before it expired on March 31, 2019, you only need to take MD-101 to earn the Modern Desktop certification.

Deploy and update operating systems (15-20%)

Manage policies and profiles (35-40%)

Manage and protect devices (15-20%)

Manage apps and data (25-30%)

Deploy and update operating systems (35-40%)

Plan and implement Windows 10 by using dynamic deployment

• evaluate and select an appropriate deployment options

• pilot deployment

• manage and troubleshoot provisioning packages

Plan and implement Windows 10 by using Windows Autopilot

• evaluate and select an appropriate deployment options

• pilot deployment

• create, validate, and assign deployment profile

• extract device HW information to CSV file

• import device HW information to cloud service

• troubleshoot deployment

Upgrade devices to Windows 10

• identify upgrade and downgrade paths

• manage in-place upgrades

• configure a Windows analytics environment

• perform Upgrade Readiness assessment

• migrate user profiles

Manage updates

• configure Windows 10 delivery optimization

• configure Windows Update for Business

• deploy Windows updates

• implement feature updates

• monitor Windows 10 updates

Manage device authentication

• manage authentication policies

• manage sign-on options

• perform Azure AD join

Manage policies and profiles (25-30%)

Plan and implement co-management

• implement co-management precedence

• migrate group policy to MDM policies

• recommend a co-management strategy

Implement conditional access and compliance policies for devices

• implement conditional access policies

• manage conditional access policies

• plan conditional access policies

• implement device compliance policies

• manage device compliance policies

• plan device compliance policies

Configure device profiles

• implement device profiles

• manage device profiles

• plan device profiles

Manage user profiles

• configure user profiles

• configure Enterprise State Roaming in Azure AD

• configure sync settings

• implement Folder Redirection, including OneDrive

Manage and protect devices (20-25%)

Manage Windows Defender

• implement and manage Windows Defender Application Guard

• implement and manage Windows Defender Credential Guard

• implement and manage Windows Defender Exploit Guard

• implement Microsoft Defender Advanced Threat Protection

• integrate Windows Defender Application Control

• manage Windows Defender Antivirus

Manage Intune device enrollment and inventory

• configure enrollment settings

• configure Intune automatic enrollment

• enable device enrollment

• enroll non-Windows devices

• enroll Windows devices

• generate custom device inventory reports Review device inventory

Monitor devices

• monitor device health (e.g., log analytics, Windows Analytics, or other cloud-based tools,etc.)

• monitor device security

Manage apps and data (10-15%)

Deploy and update applications

• assign apps to groups

• deploy apps by using Intune

• deploy apps by using Microsoft Store for Business

• deploy O365 ProPlus

• enable sideloading of apps into images

• gather Office readiness data

• configure and implement kiosk (assigned access) or public devices

Implement Mobile Application Management (MAM)

• implement MAM policies

• manage MAM policies

• plan MAM

• configure Windows Information Protection

• implement Azure Information Protection templates

• securing data by using Intune
Managing Modern Desktops
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Managing Modern Desktops
Question: 61
Topic 1, Litware inc
This is a case study. Case studies are not timed separately. You can use as much test time as you would like to
complete each case. However, there may be additional case studies and sections on this exam. You must manage your
time to ensure that you are able to complete all questions included on this test in the time provided.
To answer the questions included in a case study, you will need to reference information that is provided in the case
study. Case studies might contain exhibits and other resources that provide more information about the scenario that is
described in the case study. Each question is independent of the other questions in this case study.
At the end of this case study, a review screen will appear. This screen allows you to review your answers and to make
changes before you move to the next section of the exam. After you begin a new section, you cannot return to this
To start the case study
To display the first question in this case study, click the Next button. Use the buttons in the left pane to explore the
content of the case study before you answer the questions. Clicking these buttons displays information such as
business requirements, existing environment, and problem statements. When you are ready to answer a question, click
the Question button to return to the question.
General Overview
Litware, Inc. is an international manufacturing company that has 3,000 employees. The company has sales, marketing,
research, human resources (HR), development, and IT departments.
Litware has two main offices in New York and Los Angeles. Litware has five branch offices in Asia.
Existing Environment
Current Business Model
The Los Angeles office has 500 developers. The developers work flexible hours ranging from 11 AM to 10 PM.
Litware has a Microsoft System Center 2012 R2 Configuration Manager deployment.
During discovery, the company discovers a process where users are emailing bank account information of its
customers to internal and external recipients.
Current Environment
The network contains an Active Directory domain that is synced to Microsoft Azure Active Directory (Azure AD).
The functional level of the forest and the domain is Windows Server 2012 R2. All domain controllers run Windows
Server 2012 R2.
Litware has the computers shown in the following table.
The development department uses projects in Azure DevOps to build applications.
Most of the employees in the sales department are contractors. Each contractor is assigned a computer that runs
Windows 10. At the end of each contract, the computer is assigned to a different contractor. Currently, the computers
are re-provisioned manually by the IT department.
Problem Statements
Litware identifies the following issues on the network:
Employees in the Los Angeles office report slow Internet performance when updates are downloading. The
employees also report that the updates frequently consume considerable resources when they are installed. The Update
settings are configured as shown in the Updates exhibit. (Click the Updates button.)
Management suspects that the source code for the proprietary applications in Azure DevOps in being shared
Re-provisioning the sales department computers is too time consuming.
Business Goals
Litware plans to transition to co-management for all the company-owned Windows 10 computers.
Whenever possible, Litware wants to minimize hardware and software costs.
Device Management Requirements
Litware identifies the following device management requirements:
Prevent the sales department employees from forwarding email that contains bank account information.
Ensure that Microsoft Edge Favorites are accessible from all computers to which the developers sign in.
Prevent employees in the research department from copying patented information from trusted applications to
untrusted applications.
Technical Requirements
Litware identifies the following technical requirements for the planned deployment:
Re-provision the sales department computers by using Windows AutoPilot.
Ensure that the projects in Azure DevOps can be accessed from the corporate network only.
Ensure that users can sign in to the Azure AD-joined computers by using a PIN. The PIN must expire every 30 days.
Ensure that the company name and logo appears during the Out of Box Experience (OOBE) when using Windows
You need to recommend a solution to meet the device management requirements.
What should you include in the recommendation? To answer, select the appropriate options in the answer area. NOTE:
Each correct selection is worth one point.
Question: 62
You implement Boundary1 based on the planned changes.
Which devices have a network boundary of applied?
A. Device2 only
B. Device3 only
C. Device 1. Device2. and Device5 only
D. Device 1, Device2, Device3, and Device4 only
Answer: D
Question: 63
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains
a unique solution that might meet the stated goals. Some question sets might have more than one correct solution,
while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not
appear in the review screen.
Your network contains an Active Directory domain. The domain contains member computers that run Windows 8.1
and are enrolled in Microsoft Intune.
You need to identify which computers can be upgraded to Windows 10.
Solution: From Windows on the Devices blade of the Microsoft Endpoint Manager admin center, you create a filter
and export the results as a CSV file.
Does this meet the goal?
A. Yes
B. No
Answer: B
Question: 64
You need to meet the requirements for the MKG department users.
What should you do?
A. Assign the MKG department users the Purchaser role in Microsoft Store for Business
B. download the APPX file for App1 from Microsoft Store for Business
C. Add App1 to the private store
D. Assign the MKG department users the Basic Purchaser role in Microsoft Store for Business
E. Acquire App1 from Microsoft Store for Business
Answer: E
Enable the users in the MKG department to use App1.
The private store is a feature in Microsoft Store for Business and Education that organizations receive during the
signup process. When admins add apps to the private store, all employees in the organization can view and download
the apps. Your private store is available as a tab in Microsoft Store app, and is usually named for your company or
organization. Only apps with online licenses can be added to the private store.
Question: 65
You are creating a device configuration profile in Microsoft Intune.
You need to configure specific OMA-URI settings in the profile.
Which profile type should you use?
A. Identity protection
B. Custom
C. Device restrictions (Windows 10 Team)
D. Device restrictions
Answer: B
Question: 66
For each of the following statements, select Yes if the statement is true. Otherwise, select No. NOTE: Each correct
selection is worth one point.
A screenshot of a computer
Description automatically generated with medium confidence
Question: 67
You have an Azure Active Directory (Azure AD) tenant named that contains the users shown in the
following table.
You configure the following device settings for the tenant:
Users may join devices to Azure AD: User1
Additional local administrators on Azure AD joined devices: None
You install Windows 10 on a computer named Computer1.
You need to identify which users can join Computer1 to, and which users will be added to the
Administrators group after joining
Which users should you identify? To answer, select the appropriate options in the answer area. NOTE: Each correct
selection is worth one point.
Question: 68
You have computers that run Windows 10 and are configured by using Windows AutoPilot.
A user performs the following tasks on a computer named Computer1:
Creates a VPN connection to the corporate network
Installs a Microsoft Store app named App1
Connects to a Wi-Fi network
You perform a Windows AutoPilot Reset on Computer1.
What will be the state of the computer when the user signs in? To answer, select the appropriate options in the answer
area. NOTE: Each correct selection is worth one point.
Question: 69
To which devices do Policy1 and Policy2 apply? To answer, select the appropriate options in the answer area. NOTE:
Each correct selection is worth one point.
Question: 70
You have the MDM Security Baseline profile shown in the MDM exhibit. (Click the MDM tab.)
You have the ASR Endpoint Security profile shown in the ASR exhibit. (Click the ASR tab.)
You plan to deploy both profiles to devices enrolled in Microsoft Intune.
You need to identify how the following settings will be configured on the devices:
Block Office applications from creating executable content
Block Win32 API calls from Office macro
Currently, the settings are disabled locally on each device.
What are the effective settings on the devices? To answer, select the appropriate options in the answer area. NOTE:
Each correct selection is worth one point.
Box 1: Audit mode
According to the ASR Endpoint Security profile and to the MDM Security Baseline profile, Block Office applications
from creating executable content is set to Audit mode.
Box 2: Disable
Block Win32 API calls from Office macro: According to MDM Security Baseline profile it is set to disable. According
to the ASR Endpoint Security profile it is set to Audit mode.
The profiles are merged. The Baseline profile overrides the Endpoint Security profile.
When two or more policies have conflicting settings, the conflicting settings are not added to the combined policy,
while settings that dont conflict are added to the superset policy that applies to a device.
Attack surface reduction rule merge behavior is as follows:
Endpoint security > Security baselines > Microsoft Defender for Endpoint Baseline > Attack Surface Reduction Rules.
MDM Security Baseline profile ASR Endpoint Security profile.
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Over 240 mn PCs to end up as e-waste once Microsoft ends Windows 10 support, finds study

Microsoft's decision to terminate support for the Windows 10 operating system may result in the disposal of approximately 240 million PCs,

Microsoft’s decision to terminate support for the Windows 10 operating system may result in the disposal of approximately 240 million personal computers (PCs), contributing to electronic waste, according to findings from Canalys Research.

The potential impact could lead to an estimated 480 million kilograms of electronic waste, equivalent to the weight of 320,000 cars, all of which can end up in landfills across the world.

While many PCs may remain operational for years after the end of Windows 10 support, Canalys cautioned that demand for devices lacking security updates could diminish.

Microsoft has outlined plans to provide security updates for Windows 10 devices until October 2028, with the pricing details for this extended support yet to be disclosed.

Canalys expressed concern that if the pricing structure for extended Windows 10 support follows historical trends, migrating to newer PCs might be more cost-effective. This could, in turn, lead to a higher number of older PCs being discarded, contributing to electronic waste.

Microsoft’s goal is to discontinue support for Windows 10 by October 2025, anticipating the launch of the next generation of the operating system. This new version is expected to integrate advanced artificial intelligence technology, potentially revitalizing the sluggish PC market.

The electronic waste generated from discarded PCs has environmental implications, but efforts are being made to recycle components for sustainable purposes.

Hard drives used in personal computers and data storage servers, for example, can be recycled to obtain materials for use in electric vehicle motors and renewable power generation.

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Microsoft's Bing AI chatbot Copilot gives wrong election information

It appears that Microsoft's AI chatbot is an election truther.

According to a new study conducted by two nonprofit groups, AI Forensics and AlgorithmWatch, Microsoft's AI chatbot failed to correctly answer one out of three election-related questions.

Microsoft's chatbot makes up controversies about political candidates 

The chatbot, formerly known as Bing Chat (it has since been renamed to Microsoft Copilot), didn't just get basic facts wrong either. Yes, the study found that Copilot would provide incorrect election dates or outdated candidates. But, the study also found that the chatbot would even completely make up stories such as controversies about the candidates.

For example, in once instance mentioned in the study, Copilot shared information about German politician Hubert Aiwanger. According to the chatbot, Aiwanger was involved in a controversy regarding the distribution of leaflets that spread misinformation about COVID-19 and the vaccine. However, there was no such story. The chatbot appeared to be pulling information about Aiwanger that came out in August 2023 where he spread "antisemitic leaflets" when he was in high school more than 30 years ago.

The creation of these made-up narratives in AI language models is commonly known as "hallucinations." However, the researchers involved with the study say that's not an accurate way to describe what's going on.

“It’s time we discredit referring to these mistakes as ‘hallucinations’," said Applied Math Lead and Researcher at AI Forensics Riccardo Angius in a statement. "Our research exposes the much more intricate and structural occurrence of misleading factual errors in general-purpose LLMs and chatbots."

The AI chatbot's question dodging alarmed researchers

The study also found that the chatbot evaded directly answering questions around 40 percent of the time. Researchers state that this is preferable to making answers up in instances where the chatbot does not have relevant information. However, researchers were concerned about how simple some of the questions the chatbot evaded were.

Another issue, according to the researchers, is that the chatbot did not appear to Strengthen over time as it seemingly had access to more information. The incorrect answers were consistently incorrect, even if the incorrect answer provided by the chatbot had changed when asked a question multiple times. 

In addition, the study also found that the chatbot performed even worse in languages other than English, like German and French. For example, the study found that answers to questions asked in English resulted in an answer containing a factual error 20 percent of the time. When asked in German, the number of times an incorrect answer was provided jumped to 37 percent. The number of times the chatbot evaded answering a question in either language was much closer, with evasion occurring 39 percent and 35 percent of the time, respectively.

Researchers say that they contacted Microsoft with the study's findings and were told these issues would be addressed. However, researchers conducted more samples a month later and found "little had changed in regard to the quality of the information provided to users."

“Our research shows that malicious actors are not the only source of misinformation; general-purpose chatbots can be just as threatening to the information ecosystem," said AI Forensics Senior Researcher Salvatore Romano in a statement. "Microsoft should acknowledge this, and recognize that flagging the generative AI content made by others is not enough. Their tools, even when implicating trustworthy sources, produce incorrect information at scale.”

As AI becomes more prevalent in online platforms, studies like this one certainly provide reasons to be worried. Users are increasingly turning to AI chatbots to simplify their routine and increase productivity. The assumption is that these chatbots, with unlimited knowledge at their fingertips, will provide accurate information. This is simply not the case.

“Until now, tech companies have introduced societal risks without having to fear serious consequences," said Senior Policy and Advocacy Manager at AlgorithmWatch Clara Helming. "Individual users are left to their own devices in separating fact from AI-fabricated fiction.”

As we head into a presidential election year in the U.S., it's clear that there are potential election integrity issues at stake. With that in mind, researchers added their conclusion to their study: These problems will not be fixed by the companies alone. AI must be regulated.

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ChatGPT Helps, and Worries, Business Consultants, Study Finds

Last spring, when Karim Lakhani began testing how ChatGPT affected the work of elite business consultants, he thought they’d be delighted by the tool. In a preliminary study of two dozen workers, the language bot had helped them finish two hours’ worth of tasks in 20 minutes.

“I assumed they, like me, would think, ‘Great! I can do so much more!” said Dr. Lakhani, a professor at the Harvard Business School.

Instead, the consultants had feelings of unease. They appreciated that they had done better work in less time. But ChatGPT’s quick work threatened their sense of themselves as high-skilled workers, and some feared relying on it too much. “They were really thinking and felt like this was going to denigrate them and be sort of empty calories for their brain,” Dr. Lakhani said.

After these preliminary tests, Dr. Lakhani and his colleagues devised a larger, controlled experiment to measure how ChatGPT would affect more than 750 white-collar workers. That study, which is under review at a scientific journal, indicated sharply mixed results in the consultants’ work product. ChatGPT greatly improved the speed and quality of work on a brainstorming task, but it led many consultants astray when doing more analytical work.

The study also detailed workers’ varied feelings about the tool. One participant compared it to the fire Prometheus stole from the gods to help mortals. Another told Dr. Lakhani’s colleague Fabrizio Dell’Acqua that ChatGPT felt like junk food — hard to resist, easy to consume but ultimately bad for the consumer.

In the near future, language bots like OpenAI’s ChatGPT, Meta’s Llama and Google’s Gemini are expected to take on many white-collar tasks, like copy writing, preparing legal briefs and drafting letters of recommendation. The study is one of the first to show how the technology might affect real office work — and office workers.

“It’s a well-designed study, particularly in a nascent area like this,” said Maryam Alavi, a professor at the Scheller College of Business at the Georgia Institute of Technology who was not involved in the experiments. Dr. Alavi, who has studied the impact of new digital technology on workers and organizations, also noted that the study “really points out how much more we need to learn.’’

The study recruited management consultants from Boston Consulting Group, one of the world’s largest management-consulting firms. The company had barred its consultants from using A.I. bots in their work.

“We wanted it to involve a large set of real workers working on real tasks,” said François Candelon, a managing director of the company who helped design the experiments.

The volunteers were split into two groups, each of which worked on a different management-consulting problem. Within each group, some consultants used ChatGPT after 30 minutes of training, some used it with no instructions and some did not use it.

One of the tasks was to brainstorm about a new type of shoe, sketch a persuasive business plan for making it and write about it persuasively. Some researchers had believed only humans could perform such creative tasks.

They were wrong. The consultants who used ChatGPT produced work that independent evaluators rated about 40 percent better on average. In fact, people who simply cut and pasted ChatGPT’s output were rated more highly than colleagues who blended its work with their own thoughts. And the A.I.-assisted consultants were more than 20 percent faster.

Studies this year of ChatGPT in legal analysis and white-collar writing chores have found that the bot helps lower-performing people more than it does the most skilled. Dr. Lakhani and his colleagues found the same effect in their study.

On a task that required reasoning based on evidence, however, ChatGPT was not helpful at all. In this group, volunteers were asked to advise a corporation that had been invented for the study. They needed to interpret data from spreadsheets and relate it to mock transcripts of interviews with executives.

Here, ChatGPT lulled employees into trusting it too much. Unaided humans had the correct answer 85 percent of the time. People who used ChatGPT without training scored just over 70 percent. Those who had been trained did even worse, getting the answer only 60 percent of the time.

In interviews conducted after the experiment, “people told us they neglected to check because it’s so polished, it looks so right,” said Hila Lifshitz-Assaf, a management professor at Warwick Business School in Britain.

Many consultants said that ChatGPT made them uneasy about how the tool would change their profession and even their sense of themselves. Nearly three out of four participants told the researchers that they thinking ChatGPT use would cause their own creative muscles to atrophy, said Mr. Candelon of Boston Consulting Group.

“If you haven’t had an existential crisis about this tool, then you haven’t used it very much yet,” said another co-author, Ethan Mollick, a management professor at the Wharton School at the University of Pennsylvania.

Wed, 27 Dec 2023 20:01:00 -0600 en text/html
Keep Projects on Task with Microsoft Project or Microsoft Visio for $30

Disclosure: Our goal is to feature products and services that we think you'll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners.

A study conducted by the Global Entrepreneurship Monitor revealed that more than 31 million people living in the United States are counted among entrepreneurs. When running the show, the list of things you're responsible for is ever-growing and ever-evolving.

Thankfully, Microsoft has risen to the occasion in helping everyone, from entrepreneurs to students, stay on task and organized in their pursuits. Purchase either Microsoft Project 2021 Professional (PC) or Microsoft Visio 2021 Professional for Windows for $29.99 (reg. $249).

Microsoft Project

Released nearly 40 years ago, Microsoft Project has been refined and updated since its inception. This iteration, updated to reflect the times, is essential for anyone involved in project management. It's packed with many tools to help you see a project through completion. Features include pre-built templates, what-if scenario simulations, a timesheet tracker, and automated scheduling tools.

Microsoft Project is rated 4.4 stars by Capterra and GetApp and is available for just $29.99.

Microsoft Visio

While Microsoft Project is a go-to for project management, Microsoft Visio excels in its sheer library of diagramming features. It boasts over 200,000 shapes and scores of stencils, diagrams, and templates. Users can navigate it to craft flowcharts, floor plans, organizational charts, network diagrams, and more.

Pick up Microsoft Visio for just $29.99.

You deserve the best software available to assist you with your business.

Purchase Microsoft Project 2021 Professional (PC) or Microsoft Visio 2021 Professional for Windows for $29.99 (reg. $249).

Prices subject to change.

Wed, 27 Dec 2023 10:00:00 -0600 en text/html
Managing files in Microsoft Teams is about to get a whole lot easier at last

Keeping track of all your important work files is about to get a lot easier on Microsoft Teams thanks to a significant new update.

The video conferencing service is launching a new OneDrive app for Teams, replacing the existing Files app with a new integrated cloud storage offering that unifies the file management experience across its Microsoft 365 office software

Mon, 18 Dec 2023 10:00:00 -0600 en text/html

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