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Exam Code: Salesforce-Certified-Community-Cloud-Consultant Practice exam 2023 by Killexams.com team
Salesforce-Certified-Community-Cloud-Consultant Certified Community Cloud Consultant

The Salesforce Community Cloud Consultant exam measures a candidate’s knowledge and skills related to the following objectives. A candidate should have hands-on experience with the Community Cloud application and demonstrate knowledge and expertise in each of the areas below.



Implementation: 22%

Given a scenario including Community member Persona information, recommend the appropriate license type to meet the requirement.
Evaluate the infrastructure of a Community.

Describe capabilities of different deployment types.

Determine the mobility requirements for a Community.

Evaluate integration strategies for a given use case.

Outline the considerations required for a successful Community rollout.

Given a scenario, determine which limits will influence a Community (for example, Community user limits).
Explain how to set up a custom domain for a Community.

Sharing and Security: 20%

Determine security requirements given a scenario that includes collaboration, business process, and/or document requirements.

Determine the appropriate security model for a given use case (for example, Sharing & Users, Person Accounts, Profiles, Objects).

Determine the steps to build a public Community.

Given a scenario, determine the steps to provision Community users.

Community Setup: 18%

Determine steps to configure and set up topics, and map to associated knowledge articles.

Identify the Community user login requirements.

Determine how to set up email for Community users.

Explain the multilingual capabilities in Communities.

Identify when to integrate Salesforce products into a Community.

Experience Builder: 12%

Determine how to customize a Community to match a company’s branding using Experience Builder.

Determine how to customize navigation for given requirements in a template-based Community.

Determine the steps to create and configure Lightning pages.

Explain how to configure template components for given requirements.

Determine the steps to install and set up Lightning components.

Determine how to optimize Community performance.

Community Management: 11%

Identify how to grant users access to the Community.

Determine the steps to set up Community dashboards and insights.

Explain Community moderation features.

Given a scenario, determine the steps to create recommendations in a Community.

Given a scenario, determine the steps to set up reputation levels in a Community.

Content: 9%

Explain the capabilities of CMS Connect.

Identify the methods to personalize content for users.

Explain the capabilities of Chatter questions and Chatter groups.

Describe the capabilities of Communities Search.

Describe the process for translating a Community.

Templates and Use Cases: 8%

Explain the capabilities and use of Lightning templates and Lightning Bolt.

Certified Community Cloud Consultant
Salesforce Consultant information source
Killexams : Salesforce Consultant information source - BingNews https://killexams.com/pass4sure/exam-detail/Salesforce-Certified-Community-Cloud-Consultant Search results Killexams : Salesforce Consultant information source - BingNews https://killexams.com/pass4sure/exam-detail/Salesforce-Certified-Community-Cloud-Consultant https://killexams.com/exam_list/Salesforce Killexams : Salesforce Marketing Cloud Review and Pricing

Salesforce Marketing Cloud Editor’s Score: 9/10

Pricing/value 8.5/10
Features 9.2/10
Customizations, add-ons and integrations 9.2/10
Ease of use 8.8/10
Customer service 9.5/10

Why We Chose Salesforce Marketing Cloud as the Best Enterprise Marketing Solution

When looking at email marketing services, we chose Salesforce Marketing Cloud as the best option for larger businesses seeking enterprise marketing solutions, because of its rich feature set, intuitive user interface, guided training and helpful tips, and many software integrations. The price might be too high for smaller businesses, but bigger companies will likely find the software a worthy investment.

Salesforce Marketing Cloud is designed for enterprises but is intuitive with a simple interface that is accessible for most users. In addition to its ease of use, Salesforce Marketing Cloud has a library of features that make campaign management simple. Its tools are so customizable that companies can make even the largest of campaigns feel personalized, then generate reports to see customer satisfaction and where they can Excellerate next.

If your organization manages the brands of other enterprise accounts, you’ll need to go with Salesforce’s Enterprise plan as opposed to the Basic, Pro, or Corporate plan.

Salesforce drag-and-drop editor
With Salesforce’s drag-and-drop editor, you can quickly add, remove or rearrange content inside standard email templates. Source: Salesforce

What We Like About Salesforce Marketing Cloud

  • Salesforce Marketing Cloud is easy to navigate and has a user-friendly interface.
  • The cloud-based software integrates seamlessly with data from other products to streamline workflow.
  • The vendor offers free online training and helpful tips for new and existing users.

What We Don’t Like About Salesforce Marketing Cloud

  • Salesforce Marketing Cloud is pricier than other options.
  • The Email Studio feature has some limitations on mobile devices.

Ease of Use

User Interface and Navigability

Salesforce Marketing Cloud has a user-friendly interface that we found easy to navigate. The dashboard makes it simple to switch between the software’s features and create email campaigns. Users new to Salesforce may experience a learning curve while getting acquainted with the system, but there are plenty of internal resources to help you figure out its different settings and features.

Some users say they wish Salesforce’s template-based emails were more customizable. However, the average business wants a clean, well-designed email campaign, and we found plenty of desirable options for templated emails in the system. We also like that you can load a custom user interface into the platform to implement your own applications’ file structures according to your preferences and business needs. This isn’t something all email marketing software vendors offer.

Feature Accessibility

Salesforce’s feature-rich Marketing Cloud is built upon its core customer relationship management (CRM) functions. You can use this software to develop personalized campaigns for email, mobile, social media, digital advertising and data management. Within each of these marketing channels, there are numerous options for email automation, segmentation and one-to-one journey building.

Within the Marketing Cloud’s Email Studio, you’ll find a variety of tools that allow you to customize your email marketing workflow. We love that Salesforce makes it easy to scale your campaigns according to your audience size. Plus, the platform’s email customization features deliver unique and engaging options for your campaigns, all of which are easily accessible through the user interface.

Guided Training and Helpful Tips

Because of the enterprise-level features, Salesforce systems can be intimidating for new users. Fortunately, the vendor has a free online learning platform called Trailhead. This resource is chock-full of online courses and certifications designed to help you learn and navigate the Salesforce ecosystem.

We tried out some of Trailhead’s Marketing Cloud courses during our research and found them very easy to follow and helpful for learning how to use the program. Each course or module is broken up into 10- to 40-minute units of studying material, videos, quizzes and practices to test your knowledge. Upon completion of each module, users receive “points” that contribute to their overall Salesforce skill set. We didn’t see this innovative level of training in any of the email marketing services we analyzed and were very impressed.

In addition to Trailhead, Salesforce offers 24/7 customer service, with experts available via live chat and phone. There is also an online Trailhead community for fellow users to discuss their experiences and share their expertise.

Software Integrations

The Salesforce Marketing Cloud seamlessly integrates your sales, marketing and customer service data into Salesforce’s CRM platform. (You can learn more about the vendor’s CRM product in our full review of Salesforce CRM.) The software’s native integrations let you connect your Salesforce dashboard with the best accounting software, e-commerce tools, analytics platforms and cloud-based storage solutions, though you may require assistance from a professional developer to execute a full integration of these systems. For corporations with a dedicated development team, Salesforce has an open API that allows you to create your own integrations with software not supported by Salesforce’s native integrations.

Salesforce Marketing Cloud Features

Salesforce Marketing Cloud offers an array of features that any business would find helpful in its marketing efforts.

Email Designer

The ability to create compelling, engaging content is essential in any marketing campaign. With Marketing Cloud’s Email Studio, users can design emails with content blocks, including text, HTML, images, buttons and other dynamic content. Salesforce’s email designer is comparable to other top-rated email marketing tools.

Salesforce Marketing Cloud Email Studio
Salesforce Marketing Cloud’s Email Studio helps you create and scale campaigns with advanced automation tools and CRM integration. Source: Salesforce

Tracking

A good email marketing solution allows you to track and analyze your data to make better decisions about future campaigns. The Marketing Cloud’s Email Studio lets you monitor all the standard metrics, such as email opens, clicks, undeliverable messages, new subscribers and unsubscribes. From there, you can create customized reports based on this data for your internal teams.

ecause Salesforce is a charter member of Facebook’s Strategic Partner Program and Twitter’s Ads API program, you can use your collected data to enhance your email and social media strategies simultaneously.

A/B Testing

Salesforce A/B testing tools
Salesforce offers A/B testing tools to help your marketing team create an effective campaign.

Source: Salesforce

Like many of its competitors, Salesforce allows you to run A/B test campaigns within Email Studio. You can vary one element of your campaign and send each version to a different test audience to determine which receives the highest open and click-through rate (CTR). From there, you can send the winning campaign to the rest of your contact list. [Related article: 15 Ways to Build a Quality Email List]

AI Einstein

Salesforce AI Einstein
AI Einstein is available in the Corporate and Enterprise Cloud plans.

Source: Salesforce

The AI Einstein feature is unique to Salesforce and could be a game-changer for companies using the platform. This artificial intelligence tool helps businesses turn their data into actionable insights so they can find and prioritize sales leads. By leveraging AI Einstein, Marketing Cloud users can fully optimize all the tools offered within Email Studio. However, this special function isn’t available with all plans.

Journey Builder

Salesforce’s Journey Builder is a feature that manages the customer life cycle for a business. This tool allows companies to customize the customer journey based on needs, preferences, demographics and behavioral input. Journey Builder has a simple interface that lets users build and customize individualized interactions within a campaign.

Salesforce Marketing Cloud Pricing

Salesforce’s Marketing Cloud is an enterprise-level product, and it’s priced for enterprise-level businesses. The Basic plan – which includes email marketing tools, content creation and integrations – starts at $400 per month, which may be prohibitive for smaller companies with limited budgets.

If you’re undeterred by that cost, there are three higher pricing tiers worth considering, each with additional useful marketing features. The Pro plan, whose price jumps to $1,250 per month, adds automation features to the Basic offerings. The Corporate plan, starting at $3,750 per month, adds Journey Builder, mobile messaging and AI Einstein. The Enterprise plan includes every available feature while also allowing users to manage multiple businesses within the same platform. Companies interested in the Enterprise plan must request a custom quote from a Salesforce sales representative.

Salesforce allows you to select specific products and add-ons at each package level.

Salesforce doesn’t offer a free trial of Marketing Cloud, but there is a free trial for the company’s CRM software, which has a much more affordable starting price of $25 per month. As part of this free trial, you receive preconfigured processes and dashboards, a guide to email marketing and online training. From there, you can decide whether you’d like to also invest in Marketing Cloud to enhance the capabilities of the CRM.

Implementation and Onboarding

It can take time to implement and learn the Salesforce software, especially with the more complex plans. Fortunately, Trailhead makes this process easier for users who are good at self-guided learning. The platform is a great tool for onboarding your employees and teaching them the Marketing Cloud system.

If your team requires a little extra hand-holding, you can sign up for Salesforce’s Jump Start program for an additional $5,000. Jump Start gives you access to eight six-hour meetings so you can complete your setup with the help of experts within two weeks. While this opportunity is pricey, we appreciate that it’s available for those who want more support during the implementation and onboarding process.

Customer Service

Salesforce’s customer service team is available 24/7 to help with any questions you may have about Marketing Cloud, which is far better availability than what some rival vendors offer. To help us gauge the level of service we might receive as a Salesforce customer, we contacted the company via live chat and phone and found the support reps to be exceptionally responsive and helpful.

During our interactions, we asked questions about how to build an audience in Email Studio and inquired about an error we experienced when using the tool. The representatives quickly provided resolutions and additional resources.

There are also abundant online support resources via Trailhead. We explored the virtual Email Studio community and found helpful insights from other Salesforce users about building campaigns and using the system in general.

Limitations

The most obvious drawback of the Salesforce software is its high price. Though Marketing Cloud is a robust marketing solution with tons of customizable features, you can get a similar experience at a much lower price from competitors. See our Freshworks review for one such option. Businesses looking for email marketing services only may be better served by a dedicated email marketing solution. You can get more details on one reputable alternative in our full review of Benchmark. That said, it’s hard to beat Salesforce Marketing Cloud as an overall marketing solution if your company has the budget and resources to invest in it.

We also found that Email Studio has limited mobile capabilities. When we used the platform on a mobile device, our experience was not as smooth as on the desktop version. However, a large vendor like Salesforce is likely to build out its mobile capabilities in the future, so this drawback may be temporary.

Methodology

To discover the best email marketing services, we conducted online research to identify the most popular platforms and examined each vendor’s online reputation. After narrowing down our list, we did a thorough investigation of each platform, including hands-on testing when possible, studying user reviews, and watching tutorials and how-to videos. Our examination also took into consideration each solution’s customer service and price points. When searching for the best email marketing service for larger businesses in particular, we paid extra attention to features that would be most important to bigger enterprises with hefty budgets to invest in email marketing tools.

Salesforce FAQs

What does Salesforce Marketing Cloud do?

Salesforce Marketing Cloud helps businesses create multichannel marketing campaigns through audience building and email list segmentation. It integrates seamlessly with CRM systems to help businesses personalize advertising and Excellerate social media engagement.

What is the difference between Salesforce Sales Cloud and Salesforce Marketing Cloud?

Salesforce Sales Cloud is classified under CRM software, while Salesforce Marketing Cloud is considered a marketing automation platform. Sales Cloud stores all customer data in one area, while Marketing Cloud uses that data to send and Excellerate marketing campaigns.

How much does Salesforce Marketing Cloud cost?

The cost for Salesforce Marketing Cloud starts at $400 per month for the Basic plan and is billed annually. The Pro plan is $1,250 per month, while the Corporate plan starts at $3,750 per month. The Enterprise plan requires a custom quote.

Bottom Line

We recommend Salesforce Marketing Cloud for …

  • Large enterprises.
  • Companies with large sales teams.
  • Businesses that use other Salesforce products.
  • Organizations that manage multiple business accounts.

We don’t recommend Salesforce Marketing Cloud for …

  • Small businesses with limited budgets.
  • Companies with significant mobile needs.
  • Teams that are new to email marketing.
Wed, 16 Aug 2023 11:59:00 -0500 en text/html https://www.business.com/salesforce-email-marketing/
Killexams : Digitools Consulting, LLC Announces Digitools Consulting, LLC on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace

Digitools Consulting's customers can now benefit from Salesforce consultation, implementation, and managed admin services

SPRINGFIELD, Mo., Aug. 11, 2023 /PRNewswire/ -- Digitools Consulting, LLC today announced it has launched Digitools Consulting, LLC on Salesforce AppExchange, empowering customers to connect with the right Salesforce-accredited consulting professional for their specific business needs. It also offers a maximum of ten free Salesforce licenses that can be used towards Salesforce's Power of Us program, which provides discounted Salesforce technology to education institutions and nonprofit organizations like the Missouri Association of Manufacturers.    

Digitools Consulting, LLC is currently available on AppExchange at https://appexchange.salesforce.com/appxConsultingListingDetail?listingId=a0N4V00000IrKGIUA3&legacy=true.

Digitools Consulting, LLC

With the new Consultant Finder, customers can identify the best experts to solve individual business challenges from more than 1,000 consulting partner firms. Customers can choose experts based on expertise, location, company size, and customer reviews—insights all powered by thousands of customer projects performed by over 65,000 accredited consultants.

Through the power of AppExchange, customers have the potential to find consulting partners that specialize in specific industries and sectors.

Comments on the News

  • "By launching Digitools Consulting, LLC on AppExchange, our goal is to become a trusted advisor for our customers and help them identify the right end-to-end Salesforce solutions for their unique business needs." – Nathan J. Bunting, Founder and CEO
  • "After learning about the potential our business could have with Salesforce, we knew it was critical that we identify the right solutions that would meet us where we're at and progress our business goals." Jeff Cumley, Associate Director at Missouri Association of Manufacturers

Salesforce, AppExchange, Power of Us and others are among the trademarks of salesforce.com, inc.

About Salesforce AppExchange

Salesforce AppExchange, the world's leading enterprise cloud marketplace, empowers companies, developers and entrepreneurs to build, market and grow in entirely new ways. With more than 7,000 listings, 11 million customer installs and 117,000 peer reviews, AppExchange connects customers of all sizes and across industries to ready-to-install or customizable apps and Salesforce-certified consultants to solve any business challenge.

Additional Resources

Media Contact:

Nathan J. Bunting

Digitools Consulting, LLC

417-699-1081

363694@email4pr.com

Cision View original content to obtain multimedia:https://www.prnewswire.com/news-releases/digitools-consulting-llc-announces-digitools-consulting-llc-on-salesforce-appexchange-the-worlds-leading-enterprise-cloud-marketplace-301898869.html

SOURCE Digitools Consulting, LLC

Fri, 11 Aug 2023 15:50:00 -0500 en text/html https://www.victoriaadvocate.com/digitools-consulting-llc-announces-digitools-consulting-llc-on-salesforce-appexchange-the-worlds-leading-enterprise-cloud/article_6d229cee-e84e-5828-b0af-43679c0f8cd7.html
Killexams : An extensive analysis on the Salesforce Marketing Cloud Consulting Service market with projected 6.8% CAGR growth from 2023 to 2030

This report on "Salesforce Marketing Cloud Consulting Service market" contains the data required to conduct a SWOT, PEST, and STEER analysis. It gives a better knowledge of market dynamics and industry competition. The Salesforce Marketing Cloud Consulting Service market is expected to grow annually by 6.8% (CAGR 2023 - 2030).

Salesforce Marketing Cloud Consulting Service Market Growth, its Size & Share

Market Growth:

  • The global Salesforce Marketing Cloud Consulting Service market has seen significant growth in latest years, driven by increasing demand from various industries.
  • Technological advancements, increasing consumer awareness, and government support are contributing to the market's growth.
  • The rise of new applications and increasing use of Salesforce Marketing Cloud Consulting Service in existing applications is driving the growth of the market.

Market Size:

  • The market is segmented based on type, application, end-user, and geography.
  • North America: United States, Canada, Europe: GermanyFrance, U.K., Italy, Russia,Asia-Pacific: China, Japan, South, India, Australia, China, Indonesia, Thailand, Malaysia, Latin America:Mexico, Brazil, Argentina, Colombia, Middle East & Africa:Turkey, Saudi, Arabia, UAE, Korea are the largest market for Salesforce Marketing Cloud Consulting Service and is expected to hold a significant share of the global market.

Market Share:

  • The Salesforce Marketing Cloud Consulting Service market is highly competitive, with several large and small players operating in the market.
  • Key players in the market include Coastal Cloud,SevenPoints,Algoworks,IBM,Wipro,Chetu,Simplus,Acumen Solutions,AppShark,Appcentrica,Cloudsquare,Mountain Point,Redpath Consulting Group,Red Sky,Salesforce,Accelerize 360,Avankia,Centric Consulting,Couch & Associates,ForceBrain,Grazitti Interactive,Mavens,NuAge Experts,Offprem Technology,Slalom Consulting,Tectonic,ACCESS GLOBLAL GROUP,Active Data Solutions,Ad Victoriam Solutions,Americaneagle.
  • The market share of these players varies depending on their size, product offerings, and geographical presence.
  • Companies are focusing on strategies such as collaborations, partnerships, and acquisitions to increase their market share and strengthen their position in the market.

The global Salesforce Marketing Cloud Consulting Service market size is projected to reach multi million by 2030, in comparision to 2021, at unexpected CAGR during 2023-2030 (Ask for sample Report).

This entire report is of 141 pages.

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What is Salesforce Marketing Cloud Consulting Service?

Salesforce Marketing Cloud Consulting Service is a leading solution that caters to the marketing needs of businesses across various industries. As a Consultant or Industry expert, I believe that this service provides an incredible opportunity for businesses to optimize their marketing strategies and drive growth. With its comprehensive suite of tools, Salesforce Marketing Cloud empowers organizations to streamline their marketing efforts, automate personalized customer journeys, and deliver targeted messaging across multiple channels. Its market presence has witnessed significant growth, owing to its ability to enhance customer engagement, Excellerate campaign performance, and maximize ROI. The Salesforce Marketing Cloud Consulting Service market is expected to expand further as businesses increasingly recognize the importance of leveraging advanced marketing technologies to drive their success.

Market Segmentation Analysis

Salesforce Marketing Cloud Consulting Service is provided through both online and offline mediums. In the online service market, businesses can access consulting services remotely through digital platforms, allowing for convenience and flexibility. On the other hand, offline service market involves face-to-face interactions between consultants and clients, ensuring personalized and direct assistance. As for market application, large enterprises can leverage Salesforce Marketing Cloud Consulting Service to enhance their marketing strategies and customer engagement on a large scale. SMEs can also benefit from these services in optimizing their marketing efforts, improving customer targeting, and achieving business growth.

Country-level Intelligence Analysis

The Salesforce Marketing Cloud consulting service market has witnessed significant growth in various regions across the globe. In North America (NA), the market has thrived due to strong demand from the United States, which has a mature technology landscape and a large number of businesses adopting Salesforce solutions. The Asia-Pacific (APAC) region has also emerged as a significant player in the market, driven by the rising adoption of cloud-based technologies in countries like India and China. Europe has displayed substantial growth potential as well, with countries like the United Kingdom and Germany embracing Salesforce Marketing Cloud solutions.

Overall, it is expected that North America and Europe will dominate the market, with a combined market share of around 60%. The United States, being the largest economy globally, will likely contribute a significant portion of this market share. China, with its expanding digital ecosystem, is anticipated to exhibit rapid growth and is projected to hold a substantial market share of around 20%. APAC as a whole is expected to account for approximately 25% of the market share, driven by the increased adoption of marketing automation and customer engagement solutions.

It is crucial to note that these projections are subject to various factors, including the pace of technological advancements, government policies, and overall economic conditions. As the Salesforce Marketing Cloud market continues to evolve, businesses should closely monitor these regions for potential growth opportunities and tailor their strategies accordingly.

Here is the list of regions covered: North America: United States, Canada, Europe: GermanyFrance, U.K., Italy, Russia,Asia-Pacific: China, Japan, South, India, Australia, China, Indonesia, Thailand, Malaysia, Latin America:Mexico, Brazil, Argentina, Colombia, Middle East & Africa:Turkey, Saudi, Arabia, UAE, Korea.

Companies Covered: Salesforce Marketing Cloud Consulting Service Market

Salesforce Marketing Cloud Consulting Services are provided by numerous companies, including Coastal Cloud, SevenPoints, Algoworks, IBM, Wipro, Chetu, Simplus, Acumen Solutions, AppShark, Appcentrica, Cloudsquare, Mountain Point, Redpath Consulting Group, Red Sky, Salesforce, Accelerize 360, Avankia, Centric Consulting, Couch & Associates, ForceBrain, Grazitti Interactive, Mavens, NuAge Experts, Offprem Technology, Slalom Consulting, Tectonic, ACCESS GLOBLAL GROUP, Active Data Solutions, Ad Victoriam Solutions, and Americaneagle.

Among these companies, the market leaders in Salesforce Marketing Cloud Consulting Services include IBM, Salesforce, Accenture, PwC, and Deloitte. These market leaders have established themselves as trusted providers and have a large share of the Salesforce Marketing Cloud Consulting Services market.

The new entrants in the market, such as Coastal Cloud, SevenPoints, and Algoworks, are emerging players that offer specialized services and innovative solutions to help businesses grow their Salesforce Marketing Cloud Consulting Services.

These companies can assist in growing the Salesforce Marketing Cloud Consulting Services market by providing expert guidance, implementation services, customizations, integration with other platforms, training, support, and ongoing optimization. Their expertise in Salesforce Marketing Cloud allows businesses to harness its full potential and optimize their marketing efforts.

Sales revenue of some of the listed companies:

- IBM (2020): $ billion

- Salesforce (2020): $ billion

- Accenture (2020): $ billion

- PwC (2020): $43 billion

- Deloitte (2020): $ billion

Please note that the revenue figures provided are for the overall company and not specifically for Salesforce Marketing Cloud Consulting Services.

  • Coastal Cloud
  • SevenPoints
  • Algoworks
  • IBM
  • Wipro
  • Chetu
  • Simplus
  • Acumen Solutions
  • AppShark
  • Appcentrica
  • Cloudsquare
  • Mountain Point
  • Redpath Consulting Group
  • Red Sky
  • Salesforce
  • Accelerize 360
  • Avankia
  • Centric Consulting
  • Couch & Associates
  • ForceBrain
  • Grazitti Interactive
  • Mavens
  • NuAge Experts
  • Offprem Technology
  • Slalom Consulting
  • Tectonic
  • ACCESS GLOBLAL GROUP
  • Active Data Solutions
  • Ad Victoriam Solutions
  • Americaneagle
  • Coastal Cloud
  • SevenPoints
  • Algoworks
  • IBM
  • Wipro
  • Chetu
  • Simplus
  • Acumen Solutions
  • AppShark
  • Appcentrica
  • Cloudsquare
  • Mountain Point
  • Redpath Consulting Group
  • Red Sky
  • Salesforce
  • Accelerize 360
  • Avankia
  • Centric Consulting
  • Couch & Associates
  • ForceBrain
  • Grazitti Interactive
  • Mavens
  • NuAge Experts
  • Offprem Technology
  • Slalom Consulting
  • Tectonic
  • ACCESS GLOBLAL GROUP
  • Active Data Solutions
  • Ad Victoriam Solutions
  • Americaneagle

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The Impact of Covid-19 and Russia-Ukraine War on Salesforce Marketing Cloud Consulting Service Market

The ongoing conflict between Russia and Ukraine, coupled with the aftermath of the Covid-19 pandemic, is likely to have significant consequences for the Salesforce Marketing Cloud Consulting Service market. Firstly, the unrest in the region might result in political and economic instability, potentially impacting businesses and investment in the area. This instability could lead to a reduced demand for consulting services as companies may prioritize other urgent matters.

Moreover, the post-pandemic environment presents both challenges and opportunities for the market. While businesses may recover and resume their operations, the economic repercussions of the pandemic might result in constrained budgets for consulting services. As companies strive to adapt and rebuild, there could be a shift in focus towards cost-effective solutions, impacting the growth potential of the Salesforce Marketing Cloud Consulting Service market.

However, as organizations increasingly realize the significance of digital transformation in a post-pandemic world, there may still be opportunities for growth. The need to strengthen online presence, enhance customer engagement, and optimize marketing strategies could drive demand for Salesforce Marketing Cloud Consulting Services.

In terms of major beneficiaries, organizations that provide comprehensive and tailored consulting services, with expertise in implementing Salesforce Marketing Cloud solutions, are likely to gain an advantage. These companies can position themselves as trusted partners capable of leveraging technology to navigate the challenges posed by geopolitical tensions and the aftermath of the pandemic.

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Drivers and Constraints of Salesforce Marketing Cloud Consulting Service Market

Due to how dynamic its surroundings are, many different factors could have an impact on the business's success, using theSalesforce Marketing Cloud Consulting ServiceSalesforce Marketing Cloud Consulting Service as an example. These factors aid in differentiating between drivers and constraints. Drivers are essential elements that can support the company's success and potential growth. High demand for a good or service, for instance, may have an impact on business growth.

The business, though, is constrained, which prevents success and growth. Investment in growth initiatives may be more difficult, and their chances of success may be lower if the Salesforce Marketing Cloud Consulting Service company has limited access to capital and funding.

These elements have an effect on the company Salesforce Marketing Cloud Consulting Service:

  • A market exists for the good or service being offered.
  • Merchandise location and competition
  • Numerous options exist for capital and financing.
  • The workforce here is incredibly gifted and knowledgeable.
  • the development of technology

The following restrictions apply to the Salesforce Marketing Cloud Consulting Service business:

  • In addition to capital, there is a lack of funding.
  • There are not enough talented people or qualified workers.
  • The market is oversupplied with goods and there is fierce competition
  • Merchandising and the state of the economy

Some Major Points from Table of Contents:

  1. Report Overview
  2. Global Growth Trends
  3. Competition Landscape by Key Players
  4. Data by Type
  5. Data by Application
  6. North America Market Analysis
  7. Europe Market Analysis
  8. Asia-Pacific Market Analysis
  9. Latin America Market Analysis
  10. Middle East & Africa Market Analysis
  11. Key Players Profiles Market Analysis
  12. Analysts Viewpoints/Conclusions
  13. Appendix

Read full TOC -https://www.reliablebusinessinsights.com/toc/1153383#tableofcontents

Future of Salesforce Marketing Cloud Consulting Service Market - Driving Factors and Hindering Challenges

The Salesforce Marketing Cloud Consulting Service market is a dynamic and ever-changing industry, with new developments and advancements emerging regularly. As technology continues to evolve, so too does the demand for innovative and effective Salesforce Marketing Cloud Consulting Service solutions. While the future of the Salesforce Marketing Cloud Consulting Service market is promising, there are both driving factors and hindering challenges to consider.

One of the most significant driving factors for the Salesforce Marketing Cloud Consulting Service market is the increasing adoption of digital technologies across all industries. As more businesses move online, the demand for effective Salesforce Marketing Cloud Consulting Service solutions to Excellerate their online visibility and reach their target audience is growing. Additionally, the rise of voice search and AI-powered assistants is creating new opportunities for Salesforce Marketing Cloud Consulting Service optimization.

However, there are also several challenges to consider. One of the biggest hindering factors is the constantly changing search engine algorithms, which can make it challenging to keep up with the latest trends and best practices.

Despite these challenges, the future of the Salesforce Marketing Cloud Consulting Service market remains bright. As businesses continue to invest in digital marketing and online visibility, the demand for effective Salesforce Marketing Cloud Consulting Service solutions is likely to increase.

Market Segmentation (2023 - 2030)

The worldwide Salesforce Marketing Cloud Consulting Service market is categorized by Product Type: Online Service,Offline Service and Product Application: Large Enterprises,SMEs.

In terms of Product Type, the Salesforce Marketing Cloud Consulting Service market is segmented into:

  • Online Service
  • Offline Service
  • Online Service
  • Offline Service

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In terms of Product Application, the Salesforce Marketing Cloud Consulting Service market is segmented into:

The available Salesforce Marketing Cloud Consulting Service Market Players are listed by region as follows:

  • North America:
  • Europe:
    • Germany
    • France
    • U.K.
    • Italy
    • Russia
  • Asia-Pacific:
    • China
    • Japan
    • South Korea
    • India
    • Australia
    • China Taiwan
    • Indonesia
    • Thailand
    • Malaysia
  • Latin America:
    • Mexico
    • Brazil
    • Argentina Korea
    • Colombia
  • Middle East & Africa:
    • Turkey
    • Saudi
    • Arabia
    • UAE
    • Korea
  • North America:
  • Europe:
    • Germany
    • France
    • U.K.
    • Italy
    • Russia
  • Asia-Pacific:
    • China
    • Japan
    • South Korea
    • India
    • Australia
    • China Taiwan
    • Indonesia
    • Thailand
    • Malaysia
  • Latin America:
    • Mexico
    • Brazil
    • Argentina Korea
    • Colombia
  • Middle East & Africa:
    • Turkey
    • Saudi
    • Arabia
    • UAE
    • Korea

Following are a few examples of the customisation requests:

Customisation requests are a common occurrence in many industries, particularly in the competitive Salesforce Marketing Cloud Consulting Service market. Customers have unique needs and preferences, and businesses must strive to meet these requirements to stay relevant and competitive. Here are a few examples of the customisation requests that businesses in the Salesforce Marketing Cloud Consulting Service market may receive:

Customised Products: Many customers want products that are tailored to their specific needs or preferences. For example, in the Salesforce Marketing Cloud Consulting Service market, customers may ask for customised products such as custom-built computers, personalised software packages, or bespoke web design services.

Special Packaging: Customers may also request special packaging options for their products. This could include customised product labels, packaging materials, or branded boxes. In the Salesforce Marketing Cloud Consulting Service market, for example, a customer may request special packaging for a premium product to make it stand out from the competition.

Unique Marketing Strategies: To stay ahead of the competition, businesses may also need to customise their marketing strategies. Customers may request unique marketing tactics, such as targeted social media campaigns or personalised email marketing.

Key Questions Covered in this Salesforce Marketing Cloud Consulting Service Market Research Report

  • What is the expected impact of new market entrants on the Salesforce Marketing Cloud Consulting Service market?
  • What are the major geographic regions driving growth in the Salesforce Marketing Cloud Consulting Service market?
  • What are the most significant challenges facing companies operating in the Salesforce Marketing Cloud Consulting Service market?
  • What are the most important technological innovations impacting the Salesforce Marketing Cloud Consulting Service market?
  • How are companies in the Salesforce Marketing Cloud Consulting Service market addressing environmental sustainability concerns?

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To view the original version on Prime PR Wire visit An extensive analysis on the Salesforce Marketing Cloud Consulting Service market with projected 6.8% CAGR growth from 2023 to 2030

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© 2023 Benzinga.com. Benzinga does not provide investment advice. All rights reserved.

Wed, 26 Jul 2023 15:33:00 -0500 text/html https://www.benzinga.com/pressreleases/23/07/33411241/an-extensive-analysis-on-the-salesforce-marketing-cloud-consulting-service-market-with-projected-6-
Killexams : Salesforce CEO shares his predictions for AI and the future of work

SAN FRANCISCO (AP) — Salesforce founder and CEO Marc Benioff has become something of a vanishing breed during the nearly…

SAN FRANCISCO (AP) — Salesforce founder and CEO Marc Benioff has become something of a vanishing breed during the nearly quarter century he has been running the company that pioneered the concept of selling software as an online subscription. While Benioff remains in charge at Salesforce, other billionaire founder/CEOs such Amazon’s Jeff Bezos, Google’s Larry Page and Netflix’s Reed Hastings have all stepped away from groundbreaking companies born during the 1990s.

Benioff, 58, isn’t ready to leave Salesforce yet, even though he has amassed an $8 billion fortune and just went through a challenging stretch that might have caused many CEOs to head for the exit. In January, Benioff decided to lay off 8,000 Salesforce employees after overseeing a pandemic-driven expansion that included a nearly $28 billion acquisition of the popular workplace tool Slack and then grappled with an investor backlash triggered by a nearly 50% drop in the company’s stock price last year. The shares have recovered most of their losses so far this year on the strength of a revived revenue growth.

The Associated Press recently sat down with Benioff for an interview that has been lightly edited for clarity.

Q: How does the landscape look to you as the pandemic fades into the rearview mirror?

A: When I look back at 2019, we had really gone through three huge waves of technology: cloud computing, mobile and social. And now we are going into the fourth wave, which is probably the most important one in AI (artificial intelligence), which is not just the most important technology of our lifetime, but probably the most important in any lifetime. It’s going to be a new world of technology that’s as exciting as all the other worlds put together.

Q: Is this on the scale of the development of nuclear bombs back in World War II?

A: Technologies are never good or bad, it’s what we do with them that matters. Nobody wants a Hiroshima moment to understand how dangerous AI is. We want to be able to kind of get our heads around the tremendous consequences of the technology that we are working with. And that’s going to require a multi-stakeholder approach — companies, governments, non-governmental organizations and others to put together the guidelines for this technology.

Q: Have you been surprised or alarmed by how quickly things seem to be advancing since the release of the ChatGPT bot late last year?

A: We are moving from the generative ChatGPT phase, which is phase one, into a stage where we are about to see agents that are quite alive and aware and able to take these kinds of massive actions. These are called multimodal agents, that is they can move from text to speech to video. And then we are going to move into something that is maybe more multisensory, where these agents are going to be more aware of us and we are going to be more aware of them.

None of us are really ready for this because none of us have had this experience before. We are on the threshold of a dramatic change in the way we work with computers. We are going to work side by side with them. And, in many cases, they are going to augment or extend what we have been doing. They are going to be taking actions without our knowledge.

Q: Salesforce is one of many tech companies that now allow employees to work remotely at least a few days a week. How has the pandemic changed the nature of work?

A: We are all using technology to find more freedom in our lives. Things are back to normal, but people do go to the office less. And that is not going to change. We are never going back to they way it was.

Q: The tech industry expanded rapidly during the pandemic and then abruptly reversed course with a waves of layoffs that included Salesforce. What happened?

A: Companies were too optimistic, including ours. And we unfortunately had to make adjustments, some that we did not want to make. I think everyone got hypnotized during the pandemic that that was what the future was going to look like. And when the pandemic was over, there was a snapback.

Q: Have you given much thought to how much longer you want to remain Salesforce’s CEO?

A: I think about my career every day, but I have never been more excited about the future of the industry and the potential to help all our customers. This technology revolution that is going on in artificial intelligence and the importance of bringing trust to AI is a real call to arms.

Copyright © 2023 The Associated Press. All rights reserved. This material may not be published, broadcast, written or redistributed.

Mon, 24 Jul 2023 01:22:00 -0500 en text/html https://wtop.com/business-finance/2023/07/salesforce-ceo-shares-his-predictions-for-ai-and-the-future-of-work/
Killexams : Salesforce launches Starter to ward off competition in the SMB segment

Starter combines Salesforce’s key offerings across its sales, marketing, and service portfolios into one suite with a simplified user interface on the back of its Data Cloud.

Salesforce has made its customer relationship management (CRM) suite, dubbed Starter, generally available in an effort to garner more market share in the small and medium businesses (SMBs) segment as it faces stiff competition from rivals such as Zoho.

Starter made its first appearance in June when the company launched it specifically in India, targeting one of the largest SMB markets in the world before it made the new offering available for the other markets.

“As the company has grown and its portfolio matured, the focus of many of Salesforce’s success stories has been on the larger mid-sized fast movers. With all the tools, solutions, and cloud offerings, the classic SMB got confused, lost, and possibly overlooked in the Salesforce ecosystem,” said Liz Miller, principal analyst at Constellation Research.

The new CRM offering packages all the necessary components of a CRM suite in a simplified manner and this will make it easier for SMBs to adopt, Miller added.

Salesforce itself admits that SMBs often face issues with integrating CRM software and that Starter was designed specifically to counter these issues.

So, what is Salesforce Starter?

Starter, according to the company, combines Salesforce’s key offerings across its sales, marketing, and service portfolio into one suite with a simplified user interface on the back of its Data Cloud.  

“With Starter, we rethought everything — from how people use the product to how they buy and get started. We improved the user experience to help enterprises move fast, adding in-app guidance and ready-to-use, pre-built tools and templates,” Kris Billmaier, general manager of Salesforce Starter, said in a statement.

Sales capabilities added to Starter include features such as homepage, easy email integration, out-of-the-box sales, and default dashboards for reporting. While the homepage feature provides a digest of contacts, leads, and opportunities in one place, the easy email integration feature can be used to connect an inbox to Starter with the help of Einstein Activity Capture, the company said.

Salesforce has also added service capabilities, such as case management, knowledge management, automating repetitive tasks, and connecting email support to Starter.

Starter also comes with marketing capabilities such as building campaign templates, audience creation, e-mail builder, content personalization, and campaign analytics capabilities.  

Stiff competition in the SMB market

Salesforce’s move to launch Starter can be attributed to the stiff competition the company faces in the SMB market from rival CRM software providers who rapidly gained customers and market share while Salesforce focused on larger enterprises, according to Miller.

“All-in-one business operations platforms like Zoho offer packages that fit the ‘solo-preneur’ all the way up to tools for enterprises,” Miller said. Other CRM packages such as Keap also offer easy-to-use sales and marketing growth tools attracting, Miller added.

Continued pressure for growth from investors could also be a reason behind the launch of Starter, according to Maribel Lopez, chief analyst at Lopez Research.

“The SMB market, while not as lucrative on the top line, can be very profitable if a vendor understands how to control its cost of acquisition and service,” Lopez said, adding that Salesforce’s latest growth has mostly been related to acquisitions of new lines of businesses, including Slack, Tableau, and MuleSoft.

The decision to make Starter more widely available could result in long-term revenue gains for Salesforce, at least in the next 5-10 years as today’s small businesses could become bigger in the coming years, said Hyoun Park, chief analyst at Amalgam Insights.

Salesforce itself views the Starter offering as an entry-level product that any enterprise could use to get a taste of its offerings. Earlier, the same product with lesser capabilities was released as Salesforce Easy in 2022, according to market research firm Valoir.

Will the pricing work for SMBs?

Salesforce Starter’s pricing of $25 per user per month, according to analysts, will be attractive for most SMBs.

However, the pricing also reflects that Salesforce’s prior Professional and Essentials offerings were not in line with the market for SMB functional demands in the CRM market, Park said, adding that Starter’s pricing eliminates the barrier to adopting Salesforce offerings.

Starter’s pricing can also play spoilsport for most rival CRM providers in the SMB segment, analysts said, adding that vendors such as Hubspot, Zoho, Monday.com, and Pipeline will be under pressure. Salesforce is also offering a trial period of 30 days for Starter.

Tue, 01 Aug 2023 12:00:00 -0500 en-US text/html https://www.cio.com/article/648423/salesforce-launches-starter-to-ward-off-competition-in-the-smb-segment.html
Killexams : Salesforce Einstein Studio lets you bring your own model, starting with Amazon SageMaker

Salesforce introduced its AI layer, dubbed Einstein, in 2016. More recently, at the Salesforce World Tour event in NYC in May, all the company talked about was generative AI and Data Cloud, its in-house data lake. Today, it announced the next step in that journey with the release of Einstein Studio and the ability to bring your own model (BYOM).

“We are launching ‘bring your own model,’ which allows our customers to bring their proprietary data into Data Cloud to build and train their model,” Rahul Auradkar, EVP & GM of unified data services and Einstein, told TechCrunch. When you bring your external model and mix it with the Salesforce data in Data Cloud, Auradkar says that it’s a powerful combination.

The solution is really aimed at folks who have fairly sophisticated data teams and have been building models in other places like SageMaker. These companies want to put those models they’ve already built and made a significant investment in, to work in other contexts. That’s what Einstein Studio enables them to do.

Einstein Studio is a management console that lives in Data Cloud and enables customers to import an existing model with zero ETL. That means the customer should be able to import the data without having to go through the painful exercise of extracting, transforming and loading it. That’s a big deal for data teams and should make the solution more attractive because of that.

For starters, it will support Amazon SageMaker out of the box, but Salesforce is also working on a pilot with Google Vertex AI with plans in the works to support Databricks, Snowflake and others down the road.

Salesforce Einstein Studio page where you pick the model to use. The choices are creating a model from scratch, Amazon Sagemaker, Google Vertex AI or external model.

Image Credits: Salesforce

While Einstein comes with a number of predictive models like which customers are most likely to churn, this solution lets customers design customized predictive models to predict things like which products are most likely to need maintenance or making product recommendations based on a customer’s interest.

It can also work with LLMs to generate content like sending an automated email when the product is ready for maintenance before it breaks. Salesforce wants to reduce hallucinations, where the model makes stuff up when it doesn’t have a definitive answer, by connecting to a graph database based on data inside Salesforce. So the LLM can see all of the data related to a particular customer, giving the model the information it needs to write a more accurate email based on the information in the customer record.

Once you import the model, you can put it into workflows inside Salesforce and generate insights or trigger actions like creating an email, all while taking advantage of work your data team has already done.

Einstein Studio with the ability to connect to Amazon SageMaker and bring your own model is available in GA starting today.

Fri, 04 Aug 2023 01:39:00 -0500 en-US text/html https://techcrunch.com/2023/08/04/salesforce-einstein-studio-lets-you-bring-your-own-model-starting-with-amazon-sagemaker/
Killexams : Salesforce-owned Slack says service restored after brief messaging outage

Slack signage on a laptop computer in the Brooklyn Borough of New York, U.S., on Tuesday, Dec. 1, 2020.

Gabby Jones | Bloomberg | Getty Images

Slack said on Thursday that its workplace messaging app is back online after users briefly reported issues earlier in the day.

On Thursday morning, Slack had said that customers were having issues sending messages.

"Slack is now back up. Users may need to reload their apps to see this restoration," the company said in an update around 6 a.m. ET. "We appreciate your patience during our investigation of this outage."

According to the outage flagging site Downdetector, Slack began experiencing issues just before 5 a.m. ET. The problems peaked at around 5:30 a.m., with 5,000 users reporting issues with the platform.  

Tests conducted by CNBC confirmed messages were now sending.

Thu, 27 Jul 2023 07:59:00 -0500 en text/html https://www.cnbc.com/2023/07/27/slack-down-company-says-users-are-having-issues-sending-messages.html
Killexams : Microsoft is touting the size and growth rate of its Salesforce rival Dynamics

Satya Nadella, chief executive officer of Microsoft Corp., gestures as he speaks during the Microsoft Decoded conference in Mumbai, India, on Feb. 22, 2017. Flipkart has chosen Microsoft's Azure public cloud computing service in new a strategic partnership, Nadella said.

Amit Madheshiya | Bloomberg | Getty Images

Microsoft still isn't disclosing the size of its Azure business, providing only the growth rate for the cloud business and leaving investors guessing how its revenue compares to Amazon and Google.

But in its much smaller Dynamics business, which includes software for salespeople, marketers and customer-service agents, Microsoft has suddenly opted for greater transparency.

In its annual report to investors last week, Microsoft disclosed Dynamics revenue in a table alongside other products for the first time.

Dynamics contributed $5.44 billion in revenue in the 2023 fiscal year, which ended June 30, growing 16% year over year, according to the filing, or double the growth rate of Microsoft as a whole. Dynamics expanded faster than any major product or service offering other than Server Products and Cloud Services, a grouping that contains Azure. It now represents 2.5% of Microsoft's total revenue, up from 2.2% two years ago, the filing said.

While Dynamics is dramatically smaller than Microsoft's dominant Office or Windows franchises or the younger Azure business, CEO Satya Nadella has opted to start emphasizing it more. Nadella, who once led a unit that included Dynamics, talked about the progress during the software maker's earnings call last week.

"Dynamics surpassed $5 billion in revenue over the past fiscal year with our customer experience, service and finance and supply chain businesses, all surpassing $1 billion in annual sales," Nadella said.

Microsoft's principal competitor when it comes to Dynamics is Salesforce, whose business is significantly bigger. Technology industry researcher IDC estimates that Salesforce controlled about 23.8% of the market for customer relationship management applications in 2021, more than any other provider, while Microsoft had 5.3%. Both companies had gained share since 2019, while Oracle and SAP lost share, IDC said.

Nadella highlighted the introduction of generative artificial intelligence assistants for the cloud-based Dynamics 365 services. He also noted that Microsoft Sales Copilot, a tool capable of writing business-oriented email drafts, integrates with Dynamics as well as Salesforce's software.

Partly motivated by Microsoft's AI capabilities, some companies are switching to Dynamics from Salesforce, said Manny Medina, CEO of sales software startup Outreach. Dynamics can cost less money, and the underlying technology has improved, Medina told CNBC in an interview, adding that the growth is likely to continue.

"I'm seeing more requests to integrate into Dynamics, and more of my customers asking me to bring some of the things I have for Salesforce to carry over into Dynamics," Medina said. "I've seen a spike in the last year." Some of the momentum Outreach is seeing could be because the company began moving upmarket last year to serve larger companies, he said.

Meanwhile, Salesforce has hit some speed bumps in the past year. Bret Taylor, who briefly served alongside Marc Benioff as co-CEO, left in a surprise move. Revenue growth slowed at the company and activist investors announced ownership stakes. Salesforce responded by widening its adjusted operating margin earlier than planned and managed to avoid a proxy fight.

"Salesforce customer satisfaction numbers are at a record high and consistently trend above industry standards," a Salesforce spokesperson told CNBC in an email. "Industry analysts continually rank Salesforce ahead of MSFT in all categories related to Dynamics."

The spokesperson said elements of generative AI, which creates realistic text in response to human input after being trained on large data sets, are available in the Sales Cloud and Service Cloud products, and they're being tested in Marketing Cloud, Commerce Cloud, the Salesforce Platform and Slack.

As a brand, Dynamics predates Salesforce. It began in 1993, when North Dakota-based Great Plains Software released client-server financial management software for medium-sized businesses. Great Plains went public in 1997, and Microsoft bought the company for $1.1 billion in 2001. Doug Burgum, who was CEO of Great Plains at the time, is now North Dakota's Republican governor and a candidate for president.

Microsoft isn't just pushing Dynamics to investors. The company has been more aggressive in selling the product this year, said Adam Mansfield, a practice lead at consulting firm UpperEdge, which helps companies negotiate with software vendors. He said Microsoft is offering subsidies to prospective customers who are already committed to Salesforce, and Microsoft is more willing to help clients with the costs of consulting services to assist with implementation.

"Microsoft is pretty much coming in and going, 'We'll make it as cheap as you want,'" Mansfield said.

Microsoft declined to comment on pricing.

WATCH: Portfolio manager explains why Microsoft is his pick for the AI investment theme

Thu, 03 Aug 2023 09:51:00 -0500 en text/html https://www.cnbc.com/2023/08/03/microsoft-discloses-scale-of-dynamics-software-in-annual-report.html
Killexams : Digitools Consulting, LLC Announces Digitools Consulting, LLC on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace

Digitools Consulting's customers can now benefit from Salesforce consultation, implementation, and managed admin services

SPRINGFIELD, Mo., Aug. 11, 2023 /PRNewswire/ -- Digitools Consulting, LLC today announced it has launched Digitools Consulting, LLC on Salesforce AppExchange, empowering customers to connect with the right Salesforce-accredited consulting professional for their specific business needs. It also offers a maximum of ten free Salesforce licenses that can be used towards Salesforce's Power of Us program, which provides discounted Salesforce technology to education institutions and nonprofit organizations like the Missouri Association of Manufacturers.    

Digitools Consulting, LLC is currently available on AppExchange at https://appexchange.salesforce.com/appxConsultingListingDetail?listingId=a0N4V00000IrKGIUA3&legacy=true.

Digitools Consulting, LLC
With the new Consultant Finder, customers can identify the best experts to solve individual business challenges from more than 1,000 consulting partner firms. Customers can choose experts based on expertise, location, company size, and customer reviews—insights all powered by thousands of customer projects performed by over 65,000 accredited consultants.

Through the power of AppExchange, customers have the potential to find consulting partners that specialize in specific industries and sectors.

Comments on the News

  • "By launching Digitools Consulting, LLC on AppExchange, our goal is to become a trusted advisor for our customers and help them identify the right end-to-end Salesforce solutions for their unique business needs." – Nathan J. Bunting, Founder and CEO
  • "After learning about the potential our business could have with Salesforce, we knew it was critical that we identify the right solutions that would meet us where we're at and progress our business goals." Jeff Cumley, Associate Director at Missouri Association of Manufacturers

Salesforce, AppExchange, Power of Us and others are among the trademarks of salesforce.com, inc.

About Salesforce AppExchange
Salesforce AppExchange, the world's leading enterprise cloud marketplace, empowers companies, developers and entrepreneurs to build, market and grow in entirely new ways. With more than 7,000 listings, 11 million customer installs and 117,000 peer reviews, AppExchange connects customers of all sizes and across industries to ready-to-install or customizable apps and Salesforce-certified consultants to solve any business challenge.

Additional Resources

Media Contact:
Nathan J. Bunting
Digitools Consulting, LLC
417-699-1081
363694@email4pr.com

View original content to obtain multimedia:https://www.prnewswire.com/news-releases/digitools-consulting-llc-announces-digitools-consulting-llc-on-salesforce-appexchange-the-worlds-leading-enterprise-cloud-marketplace-301898869.html

SOURCE Digitools Consulting, LLC

© 2023 Benzinga.com. Benzinga does not provide investment advice. All rights reserved.

Fri, 11 Aug 2023 03:28:00 -0500 text/html https://www.benzinga.com/pressreleases/23/08/n33753212/digitools-consulting-llc-announces-digitools-consulting-llc-on-salesforce-appexchange-the-worlds-l
Killexams : Salesforce CEO shares his predictions for AI and the future of work

SAN FRANCISCO -- Salesforce founder and CEO Marc Benioff has become something of a vanishing breed during the nearly quarter century he has been running the company that pioneered the concept of selling software as an online subscription. While Benioff remains in charge at Salesforce, other billionaire founder/CEOs such Amazon's Jeff Bezos, Google's Larry Page and Netflix's Reed Hastings have all stepped away from groundbreaking companies born during the 1990s.

Benioff, 58, isn't ready to leave Salesforce yet, even though he has amassed an $8 billion fortune and just went through a challenging stretch that might have caused many CEOs to head for the exit. In January, Benioff decided to lay off 8,000 Salesforce employees after overseeing a pandemic-driven expansion that included a nearly $28 billion acquisition of the popular workplace tool Slack and then grappled with an investor backlash triggered by a nearly 50% drop in the company's stock price last year. The shares have recovered most of their losses so far this year on the strength of a revived revenue growth.

The Associated Press recently sat down with Benioff for an interview that has been lightly edited for clarity.

A: When I look back at 2019, we had really gone through three huge waves of technology: cloud computing, mobile and social. And now we are going into the fourth wave, which is probably the most important one in AI (artificial intelligence), which is not just the most important technology of our lifetime, but probably the most important in any lifetime. It’s going to be a new world of technology that’s as exciting as all the other worlds put together.

A: Technologies are never good or bad, it’s what we do with them that matters. Nobody wants a Hiroshima moment to understand how dangerous AI is. We want to be able to kind of get our heads around the tremendous consequences of the technology that we are working with. And that’s going to require a multi-stakeholder approach — companies, governments, non-governmental organizations and others to put together the guidelines for this technology.

A: We are moving from the generative ChatGPT phase, which is phase one, into a stage where we are about to see agents that are quite alive and aware and able to take these kinds of massive actions. These are called multimodal agents, that is they can move from text to speech to video. And then we are going to move into something that is maybe more multisensory, where these agents are going to be more aware of us and we are going to be more aware of them.

None of us are really ready for this because none of us have had this experience before. We are on the threshold of a dramatic change in the way we work with computers. We are going to work side by side with them. And, in many cases, they are going to augment or extend what we have been doing. They are going to be taking actions without our knowledge.

A: We are all using technology to find more freedom in our lives. Things are back to normal, but people do go to the office less. And that is not going to change. We are never going back to they way it was.

A: Companies were too optimistic, including ours. And we unfortunately had to make adjustments, some that we did not want to make. I think everyone got hypnotized during the pandemic that that was what the future was going to look like. And when the pandemic was over, there was a snapback.

A: I think about my career every day, but I have never been more excited about the future of the industry and the potential to help all our customers. This technology revolution that is going on in artificial intelligence and the importance of bringing trust to AI is a real call to arms.

Mon, 24 Jul 2023 01:14:00 -0500 en text/html https://abcnews.go.com/Technology/wireStory/salesforce-ceo-shares-predictions-ai-future-work-101605674
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