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Exam Code: Salesforce-Certified-Community-Cloud-Consultant Practice test 2022 by Killexams.com team
Salesforce-Certified-Community-Cloud-Consultant Certified Community Cloud Consultant

The Salesforce Community Cloud Consultant test measures a candidate’s knowledge and skills related to the following objectives. A candidate should have hands-on experience with the Community Cloud application and demonstrate knowledge and expertise in each of the areas below.

Implementation: 22%
Given a scenario including Community member Persona information, recommend the appropriate license type to meet the requirement. Evaluate the infrastructure of a Community.
Describe capabilities of different deployment types.
Determine the mobility requirements for a Community.
Evaluate integration strategies for a given use case.
Outline the considerations required for a successful Community rollout.
Given a scenario, determine which limits will influence a Community (for example, Community user limits). Explain how to set up a custom domain for a Community.
Sharing and Security: 20%
Determine security requirements given a scenario that includes collaboration, business process, and/or document requirements.
Determine the appropriate security model for a given use case (for example, Sharing & Users, Person Accounts, Profiles, Objects).
Determine the steps to build a public Community.
Given a scenario, determine the steps to provision Community users.
Community Setup: 18%
Determine steps to configure and set up topics, and map to associated knowledge articles.
Identify the Community user login requirements.
Determine how to set up email for Community users.
Explain the multilingual capabilities in Communities.
Identify when to integrate Salesforce products into a Community.
Experience Builder: 12%
Determine how to customize a Community to match a company’s branding using Experience Builder.
Determine how to customize navigation for given requirements in a template-based Community.
Determine the steps to create and configure Lightning pages.
Explain how to configure template components for given requirements.
Determine the steps to install and set up Lightning components.
Determine how to optimize Community performance.
Community Management: 11%
Identify how to grant users access to the Community.
Determine the steps to set up Community dashboards and insights.
Explain Community moderation features.
Given a scenario, determine the steps to create recommendations in a Community.
Given a scenario, determine the steps to set up reputation levels in a Community.
Content: 9%
Explain the capabilities of CMS Connect.
Identify the methods to personalize content for users.
Explain the capabilities of Chatter questions and Chatter groups.
Describe the capabilities of Communities Search.
Describe the process for translating a Community.
Templates and Use Cases: 8%
Explain the capabilities and use of Lightning templates and Lightning Bolt.

Certified Community Cloud Consultant
Salesforce Consultant approach
Killexams : Salesforce Consultant approach - BingNews https://killexams.com/pass4sure/exam-detail/Salesforce-Certified-Community-Cloud-Consultant Search results Killexams : Salesforce Consultant approach - BingNews https://killexams.com/pass4sure/exam-detail/Salesforce-Certified-Community-Cloud-Consultant https://killexams.com/exam_list/Salesforce Killexams : Salesforce Functional Sales/Service Cloud Consultant

Salesforce Functional Sales/Service Cloud Consultant

  • 13th month pay & Holiday allowance
  • Bonus Program
  • 26 holidays
  • Training & Learning opportunities
  • Laptop & Smartphone
  • 32-40 hours p.w.

You are proactive, entrepreneurial, and service-oriented.

Motivator

You are a motivated and driven person.

Curious

You have an insatiable curiosity for new tech inventions.

Pioneer

Cutting-edge is your comfort zone.

We are the Salesforce Business Group within Accenture Technology. Our group consists of highly motivated colleagues with diverse backgrounds. From consultants to developers, managers to architects, we form diverse client teams to create value and deliver on projects.

Our group is open for you to shape your own career and our colleagues are willing to help you at each stage. There is a strong focus on learning, and we regularly organize knowledge sharing sessions to inspire our group.

With various clients and roles available, there is bound to be an interesting role for you. We work according to our strengths and by doing so, create a trusting work environment in which the team can rely on each other to Improve overall performance.

We are also a group that is known for celebrating our successes. With all the hard work done, the Salesforce Business Group can be found at office drinks, team-building events, playing sports after work, and other fun gatherings. We strive to make our group a great place to work and stay connected, whether remote or onsite.

Your job

We are looking for a Salesforce Functional Sales/Service Cloud Consultant, focusing on the delivery of large and complex (IT)projects.

A team-builder and problem-solver. You stay updated on new products and technologies. You know how to use Salesforce to creatively design, prototype, and implement solutions for your client's unique challenges. And have proven experience with Sales and/or Service Cloud, or other core Salesforce platform capabilities. You know that collaboration is key, so you look for ways to share and source best practices. If there's a new way to do something that improves outcomes for clients, you'll find it.

You will have roles in programs and in project delivery and you are able to work with different delivery techniques such as agile, scrum, SAFe and DevOps. You will be involved in gathering requirements, design and/or implement technology best practices, lead a team of business analysists and supporting business changes.

This role is part of the Sales & Service Capability, including Salesforce Industry. In this capability we share knowledge, build up experience and Improve skills related to Salesforce Sales Cloud, Service Cloud, all Industry products and nCino.

Your team

Our colleagues in the services-based Technologygroup help clients, both big and small, by revolutionizing their strategic blueprints for IT transformations. Which cloud platform fits best with client X? How do certain IT-solutions impact the risk analysis of suppliers? How can organizations become more agile and through what process are new applications developed from design thinking workshops?

Working closely alongside clients and an international team of professionals, you will develop innovative solutions based on their roadmaps, through mediums such as robotics and artificial intelligence. Throughout the blueprint process you will engage in the development of defense strategies, combining technology and user behavior, to ensure the security of your client. Together we connect the needs of clients with upcoming innovative technologies to prepare them for the future.

Your background

  • Bachelor's or master's degree

  • 3 - 5 years experience

  • Experience with the Salesforce core platform capabilities, like Salesforce and/or Service Cloud

  • Fluent in Dutch and/or English, both spoken and written is mandatory

  • Strong analytical skills with a focus on the business value

Our offer

Accenture is an incredible place to work - and keep learning. By joining us, you'll become part of a global company with a world-class brand and reputation. Besides the work we do for our clients, we're really proud of our vibrant, diverse workplace culture: we take an agile approach, provide end-to-end services and maintain a realistic mindset. We want to get to know the real you and help you explore and grow - whatever it is you're great at. So, you will always have lots of learning opportunities (formal and informal) to Improve your role-specific skills and expertise.

Besides our high-profile, challenging projects and our nurturing work environment, we offer excellent employee benefits, including:

Interested?

Are you ready to join Accenture for a career where you can be yourself and do what you love?

Questions? Connect with at

Your background

  • Bachelor's or master's degree

  • 3 - 5 years experience

  • Experience with the Salesforce core platform capabilities, like Salesforce and/or Service Cloud

  • Fluent in Dutch and/or English, both spoken and written is mandatory

  • Strong analytical skills with a focus on the business value

Our offer

Accenture is an incredible place to work - and keep learning. By joining us, you'll become part of a global company with a world-class brand and reputation. Besides the work we do for our clients, we're really proud of our vibrant, diverse workplace culture: we take an agile approach, provide end-to-end services and maintain a realistic mindset. We want to get to know the real you and help you explore and grow - whatever it is you're great at. So, you will always have lots of learning opportunities (formal and informal) to Improve your role-specific skills and expertise.

Besides our high-profile, challenging projects and our nurturing work environment, we offer excellent employee benefits, including:

Interested?

Are you ready to join Accenture for a career where you can be yourself and do what you love?

Meld Misbruik

Fri, 08 Jul 2022 14:48:00 -0500 NL text/html https://tweakers.net/carriere/it-banen/472496/salesforce-functional-sales-service-cloud-consultant-amsterdam-accenture
Killexams : Modelit Celebrates Its 10th Anniversary

Featured Image for Modelit

Featured Image for Modelit

SEATTLE, Aug. 01, 2022 (GLOBE NEWSWIRE) -- Modelit, a top-notch Salesforce partner, celebrates its 10th anniversary of offering top-quality implementation and development services to its clients.

"It's been an amazing journey. It's been full of experiences, it's been full of learning, and most importantly, it's been great getting to know so many talented people in the Salesforce ecosystem along the way. I want to thank our team for their hard work and commitment, and our clients and partners for the trust they put in us. We can't wait to see what we achieve in the next 10 years!"  -Diego Febles, Co-Founder

A Look Back

When the company began in 2012, Modelit consisted of only three team members. Since then, it has blossomed into the successful company that it is today. Over the years, Modelit has achieved such accomplishments as becoming a Salesforce Ridge Partner, becoming a PDO Partner, completing over 100 successful projects, and obtaining numerous certifications and specializations for its team members. Modelit is proud to have two Salesforce MVPs as part of its team, a privilege for a company of our scale, of which one even had the opportunity to speak publicly at the annual Dreamforce event. Now, with a team of more than 40 professionals, Modelit continues to thrive as a trusted Salesforce partner.

Company Values

Modelit's purpose has always been to empower organizations and individuals with Salesforce and technology, so that they can grow and thrive. The company takes pride in its core values, which are principal to each and every solution that it delivers. A team-oriented and forward-thinking approach allows experts to show up for clients time and again, constantly increasing the value of our customers' Salesforce investments. Building trust with clients, remaining committed to project outcomes, and maintaining strong communication throughout are crucial to the reliability that Modelit has provided for its clients over the last 10 years.

"Putting people first played a very important role in achieving this success and creating an atmosphere of respect and trust. When there are people who are passionate about what they do, working in a good environment where sharing their knowledge is encouraged and motivated, working as a team towards the same goal is the key to constantly learning, improving and delivering quality products to customers. I would not trade my role at Modelit for anything."  -Pablo Vigil, Team Lead, Sr. Software Developer

Forging Ahead

Modelit looks forward to continuing its journey, focused on becoming a top Summit Partner. The company will continue to strive for a cohesive team of Salesforce-certified members, hoping to be recognized as the top Salesforce consulting and development company in the Americas. The future looks bright for Modelit.

As a way of commemorating these last 10 years and celebrating what lies ahead, Modelit will be hosting a giveaway on its website. Keeping in line with the company's core values, the first 100 new subscribers will receive a copy of one of our top three recommended books.

About Modelit

Modelit is a highly rated Salesforce partner built by certified and experienced experts offering services in custom development, CRM configurations, and AppExchange app development. The company has offices in the U.S. and Latin America, operating within similar time zones as its customers and collaborating in real-time. Modelit is dedicated to helping its clients maximize their Salesforce investments by providing an aligned customer experience, faster time-to-market, and lower total cost of engagement.

For more information, please contact communications@modelit.xyz or visit www.modelit.xyz.

Related Images

Image 1

Empower organizations and individuals with Salesforce and technology so they grow and thrive.

This content was issued through the press release distribution service at Newswire.com.

Attachment

Mon, 01 Aug 2022 01:00:00 -0500 en-US text/html https://finance.yahoo.com/news/modelit-celebrates-10th-anniversary-130000152.html
Killexams : Revature and Salesforce expand partnership to build a talent pipeline trained and certified in Salesforce B2B Commerce Cloud

Revature

Revature becomes the first Salesforce B2B Commerce Cloud Authorized Training Partner

RESTON, Va., Aug. 04, 2022 (GLOBE NEWSWIRE) -- Revature, the largest employer of entry-level technology talent in the United States, and Salesforce, the global leader in Customer Relationship Management (CRM), today announced a program to train and certify emerging tech talent in Commerce Cloud, a cloud-first solution that allows brands to deliver exceptional digital buying experiences for B2B buyers and rapidly adapt to market dynamics and customer needs.

Revature and Salesforce first partnered in 2020 to build a talent pipeline of certified Salesforce Developers, Salesforce Administrators and Salesforce Consultants to power the Salesforce economy. Today’s announcement expands upon this mission to meet the growing demand for tech talent trained and certified in Salesforce Commerce Cloud using Revature’s industry-leading approach. The program will be rolled out in phases, with the first phase focusing on the B2B Commerce solution and later expanding to other in-demand areas such as Order Management and B2C Commerce.

“At Revature, we train entry-level talent on the most in-demand skills and certifications, with real-world applications on their resume before they ever set foot in a client’s office,” said Anurag Gupta, SVP, Head of Product Partnerships at Revature. “This is exactly what we’ve partnered with Salesforce to accomplish. Online retailing and ecommerce has taken the world by storm leading to a significant demand for technology talent and through this partnership, we are connecting talent with opportunity.”

As a Salesforce Trailhead Authorized Training Partner and Salesforce Talent Alliance Workforce Development Partner, Revature will leverage its best-in-class hire-train-deploy model to recruit, train, certify and place new graduates from its network of 700+ university and college partners. Revature is now the first Salesforce B2B Commerce Cloud authorized Workforce Development and Training Partner.

“Ecommerce has revolutionized the way our world operates, and businesses are increasingly turning to Salesforce B2B Commerce Cloud to help them navigate inherent B2B ecommerce challenges, generate more revenue, and lower costs,” said Don Lynch, SVP, Cloud Solution Alliances at Salesforce. “In expanding our partnership with Revature, we are giving our customers and partners access to proven Salesforce-ready talent to help them power these initiatives.”

To learn more about Revature’s training program for Salesforce B2B Commerce, click here.

About Revature
Revature is the largest employer of emerging technology talent in the U.S. and the talent development partner of choice for Fortune 500 companies, government organizations and top systems integrators. Since its founding, Revature has trained over 10,000 software engineers in 55 technical disciplines, recruited talent from 700 universities, and deployed them to blue chip companies throughout the U.S.

Revature’s mission is to create a pathway for qualified candidates from diverse experiences and educational backgrounds to reach their potential as technology professionals. Graduates of the Revature program work on innovative, challenging and rewarding software development projects across the United States. Revature has committed to training one million developers over the next decade.

Learn more at www.revature.com and follow @WeAreRevature on Twitter and LinkedIn.

About Salesforce
Salesforce, the global CRM leader, empowers companies of every size and industry to digitally transform and create a 360° view of their customers. For more information about Salesforce (NYSE: CRM), visit: www.salesforce.com.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase Salesforce applications should make their purchase decisions based upon features that are currently available. Salesforce has headquarters in San Francisco, with offices in Europe and Asia, and trades on the New York Stock Exchange under the ticker symbol "CRM." For more information please visit https://www.salesforce.com, or call 1-800-NO-SOFTWARE.

Contact:
Emily Brown
REQ on behalf of Revature
ebrown@req.co

Thu, 04 Aug 2022 00:30:00 -0500 en-CA text/html https://ca.news.yahoo.com/revature-salesforce-expand-partnership-build-123000785.html Killexams : PwC India completes acquisition of Venerate Solutions Private Ltd.

Mumbai– PwC India is delighted to announce that it has completed the acquisition of Venerate Solutions Private Limited (‘Venerate’), one of the fastest growing and highly innovative Salesforce consulting firms in India.

Founded in 2016 in Bangalore, Venerate builds and deploys cutting-edge customised solutions on the Salesforce platform across multiple clouds including Financial Services Cloud, Salesforce Marketing Cloud, Vlocity Industry Cloud and various integration tools. These solutions help organisations reimagine the customer experience, seamlessly ramp up sales and support their growth journeys.

Sanjeev Krishan, Chairman, PwC in India said, “We’re happy to have completed the acquisition as planned. This will go on to strengthen our award-winning Salesforce consulting practice with significant end-to-end capabilities in the areas of platform engineering, and cloud and managed services, thereby delivering even better value and sustained outcomes to our clients.”

Demand for digital transformation has increased rapidly during the pandemic and will continue to be a key area for many clients. Alongside its plug-and-play technology solutions built on Salesforce, PwC India believes that its broadened capabilities will further enhance what it can bring to clients and help them leverage their most valued asset – their customers.

“I am really pleased to announce that as of today, Venerate and PwC India are one, combining our amazing people, capabilities and passion for Salesforce consulting,” said Arnab Basu, Leader – Advisory at PwC India. “We look forward to the prospect of building a new future for PwC India and Venerate as well as for all of our clients. As the world recovers from the global pandemic, we know that enterprises are looking to transform their business keeping their customers at the centre of their vision.”

Pawan Kumar, Leader – Technology Consulting at PwC India said, “We’re delighted to complete the acquisition. The combination of Venerate’s technical expertise will enhance and complement our existing Salesforce consulting capabilities and help us better meet our clients’ needs. This acquisition is in line with our global strategy, The New Equation, which is to solve clients’ most important problems by delivering solutions which are human led and tech powered. ”

PwC India is relentlessly focused on helping its clients solve faster, solve more and deliver business outcomes together. The firm’s business transformation capabilities and strong sectoral expertise, together with Venerate’s technical capabilities, will enable it to deliver a business leading ‘strategy through execution’ approach as the firm helps clients innovate and digitally transform their business.

Wed, 03 Aug 2022 16:38:00 -0500 en-US text/html https://indiaeducationdiary.in/pwc-india-completes-acquisition-of-venerate-solutions-private-ltd/
Killexams : Coastal Consulting Reaches Diamond Tier As A Hubspot Solutions Partner

Today, Coastal Consulting, a leading partner for business-to-business organizations integrating HubSpot and Salesforce to achieve their sales and marketing goals by optimizing their integrations and adopting the inbound methodology, announced that it has reached the diamond tier of HubSpot’s Solutions Partner Program. HubSpot, a leading CRM platform for scaling companies, works hand-in-hand with partner experts to grow their businesses through inbound software, services, and support. 

The Solutions Partner Program is an ecosystem of experts that offers marketing, sales, customer service, web design, CRM, and IT services. It’s a global community that believes putting customers first is the key to growth, and enables its members to offer a wide breadth of more sophisticated solutions across the entire customer experience. 

To achieve status as a diamond tier solutions partner, partners must achieve and maintain demonstrated expertise and platform certification. 

Over the past year, Coastal Consulting has grown its business by incorporating inbound strategies to attract, engage, and delight customers. With a people-first approach in all aspects of the business, Coastal Consulting’s mission is to provide solutions to complex challenges that are easy to understand and are paired with in-depth training to prepare their clients for long-term success. Their team helps organizations scale and make the most of their tech stack investment by working to implement HubSpot and integrate Salesforce. Coastal Consulting recently created and launched a HubSpot Salesforce Integration course to teach

participants how to become effective at HubSpot Salesforce integrations with a growth mindset. The content in the course is so impressive that the team is partnering with HubSpot’s marketing team to help make improvements to HubSpot’s resources for the HubSpot Salesforce Integration by sharing their expertise and guidance. 

2022 notable milestones and achievements in thirteen months of business include: 

● Created and launched the HubSpot Salesforce Integration course 

● Reached diamond partner status on June 22, 2022, after joining the HubSpot Partner Program in May of 2021 

● Received a 2022 HubSpot Impact Award for Technical Expertise 

● 5-star solutions partner agency per client ratings on the HubSpot Solutions Directory

“Coastal Consulting has deep knowledge and expertise in the HubSpot Salesforce integration, which is extremely valuable as a trusted partner in supporting our shared customers,” said Brian Garvey, VP, Solutions Partner Program at HubSpot. “Coastal Consulting reaching the diamond- tier so quickly not only demonstrates their level of knowledge but shows their commitment to helping B2B organizations successfully grow.” 

About Coastal Consulting: 

Coastal Consulting is a leading customer relationship management (CRM) partner that provides strategic marketing automation and revenue operations support to help B2B organizations learn and grow. The agency empowers its clients to maximize, manage, and solve HubSpot and Salesforce to reach their goals faster. Today, more than 5000 workflows, 2200 sequences, and 1300 integrations have been optimized to meet our customer’s needs at any stage of growth. 

Named HubSpot’s Q1 2022 Impact Awards Technical Expertise winner, Coastal Consulting has been recognized for its award-winning solutions as a HubSpot solutions partner and Salesforce consulting partner. Coastal Consulting was founded in 2021 by Lauren Kennedy. The company has a people-first culture with a fully remote workforce across the US and an international client base. 

Learn more at www.coastalconsulting.co

Media Contact
Company Name: Coastal Consulting
Contact Person: Lauren Kennedy
Email: Send Email
Phone: 9102402532
Address:7319 Matthews Mint Hill Rd, Suite I #1649
City: Mint Hill
State: NC 28227
Country: United States
Website: https://www.coastalconsulting.co/

Wed, 20 Jul 2022 05:59:00 -0500 GetNews en-US text/html https://www.digitaljournal.com/pr/coastal-consulting-reaches-diamond-tier-as-a-hubspot-solutions-partner
Killexams : Mastek to Acquire MST Solutions to Address Digital Transformation Opportunities in the Growing Salesforce Ecosystem

CHICAGO – July 18, 2022 – (Newswire.com)

Mastek, a turnkey & trusted Digital Engineering and Cloud Transformation provider, today announced the signing of a definitive agreement to acquire MST Solutions.

MST Solutions is based in Chandler, AZ, and is an independent Salesforce consulting partner in the Americas region. MST is a trusted partner to several Fortune 1000 and large enterprise clients. MST has built a strong reputation for themselves, especially in the Healthcare, Public Sector and Manufacturing Industry verticals.

“Mastek’s Business Outcomes and Industry First DNA paired with MST’s Salesforce led innovation capabilities will only strengthen the value we will deliver to our customers and help them in their journey to Decomplex Digital. This acquisition is expected to significantly increase our market share in existing accounts across industries in the Americas and provide a foundation to scale our Digital Transformation business globally,” shared Hiral Chandrana, Global CEO, Mastek.

“We’re thrilled to join the Mastek family. We share a strong cultural alignment and a deep commitment to the growth and experience of our colleagues. Partnering with Mastek is the right choice for us to expand into a global market with a continued focus on delivering outcomes for our customers. By combining our decade of experience in the Salesforce ecosystem across multiple clouds with Mastek’s global scale, we’ll be able to deliver value across a wide range of integrated service offerings,” said Thiru Thangarathinam, Founder and CEO, MST Solutions.

“Our partner ecosystem is a key growth driver of the Salesforce Economy,” said Tyler Prince, Executive Vice President, Worldwide Alliances & Channels, Salesforce. “The combined power of Mastek and MST Solutions will help companies drive their digital transformations and connect with their customers in this new digital economy.”

“Mastek has built a Build-Buy-Partner strategic vision for Digital & Cloud services and Salesforce is identified as a growth opportunity. MST brings in all the right attributes with deep expertise in Salesforce clouds to help us achieve this strategy and provide differentiated industry solutions,” shared Raman Sapra, President and Global Chief Growth Officer for Mastek.

Salesforce and others are among the trademarks of salesforce.com, inc.

About Mastek:

Mastek is a turnkey & trusted Digital Engineering & Cloud Transformation partner that delivers Innovative Solutions and Business Outcomes for clients in Healthcare & Life Sciences, Retail, Manufacturing, Financial Services, Government/Public Sector, etc. We enable customer success and business change programs by partnering with enterprises to unlock the power of data, modernize applications to the cloud, and accelerate digital advantage for all stakeholders. Customers Trust Mastek to deliver Business Value with Velocity, and we operate in 40+ countries including the UK, Americas, Europe, Middle East, APAC with ~5000 employees. We are in the business of de-complexing Digital and making our clients future-ready with an industry-first approach. Evosys, a Mastek company, is an Oracle Partner and a leading Oracle Cloud implementation and consultancy provider and has executed programs for 1,300+ Oracle Cloud clients. For more details, please visit our website www.mastek.com

Acknowledgments: E&Y served as exclusive financial advisor to Mastek, and Honigman LLP and Khaitan & Co. served as legal counsel.

About MST Solutions:

Founded in 2012, MST Solutions is the largest independent Salesforce consulting partner in the American Southwest region. With Summit level status in the Salesforce ecosystem and a 5 out 5 Customer Satisfaction score, they’re service experts who take service to a whole new level. Through the framework of a proven effective Roadmap to Results, their team of Salesforce architects, developers, project managers, and administrators add their expertise to your team to craft agile, innovative solutions that answer your organization’s operational challenges today and grow as you grow. For more details, please visit our website www.mstsolutions.com

Acknowledgments: Canaccord Genuity served as exclusive financial advisor to MST Solutions, and Weiss Brown served as legal counsel.

Press Contact:

Mastek: Kashmira Chavan | [email protected]

MST Solutions: Emma Dicker | [email protected]   

Press Release Service
by
Newswire.com

Original Source:

Mastek to Acquire MST Solutions to Address Digital Transformation Opportunities in the Growing Salesforce Ecosystem

Mon, 18 Jul 2022 07:22:00 -0500 iNewswire en-US text/html https://www.digitaljournal.com/pr/mastek-to-acquire-mst-solutions-to-address-digital-transformation-opportunities-in-the-growing-salesforce-ecosystem
Killexams : MST Solutions Is Acquired by Mastek, Expanding Service Offerings On A Global Scale

CHANDLER, Ariz., July 18, 2022--(BUSINESS WIRE)--MST Solutions, an independent Salesforce consulting and system integration partner, has announced its acquisition by Mastek (NSE: MASTEK) – a publicly traded Digital Engineering and Cloud Transformation partner with a global client base.

This acquisition will grow MST’s service offerings and deep bench of resources while opening doors to a global market. In turn, Mastek will further strengthen their Customer Experience service line, validating its commitment to bringing velocity and innovation to their clients’ digital transformation journey.

MST Solutions Founder and CEO, Thiru Thangarathinam, had this to say:

"We’re thrilled to join the Mastek family. We share a strong cultural alignment and a deep commitment to the growth and experience for our colleagues. Partnering with Mastek is the right choice for us to expand into a global market with a continued focus on delivering outcomes for our customers. By combining our decade of experience in the Salesforce ecosystem across multiple clouds with Mastek’s global scale, we’ll be able to deliver value across a wide range of service offerings."

Both Mastek and MST Solutions share a strong culture that reflects their mutual commitment to a service mindset through a foundation built on their core values. The synergies between both organizations are expected to create expanded growth opportunities and a richer experience for their customers. Hiral Chandrana, Global CEO of Mastek, adds:

"Mastek’s Business Outcomes and Industry First DNA paired with MST’s Salesforce led innovation capabilities, will only strengthen the value we will deliver to our customers and help them in their journey to Decomplex Digital. This acquisition is expected to significantly increase our market share in existing accounts across industries in the Americas and provide a foundation to scale our Digital Transformation business globally."

President and Global Chief Growth Officer, Raman Sapra, also adds:

"Mastek has built a Build-Buy-Partner strategic vision for Digital & Cloud services, and Salesforce is identified as a growth opportunity. MST brings in all the right attributes with deep expertise in Salesforce clouds to help us achieve this strategy and provide differentiated industry solutions."

For more details, visit MST Solutions’ website at: MST Solutions | Certified Salesforce Consulting Partner in Arizona

About Mastek - Mastek is a turnkey & trusted Digital Engineering & Cloud Transformation partner that delivers Innovative Solutions and Business Outcomes for clients in Healthcare & Life Sciences, Retail, Manufacturing, Financial Services, Government/Public Sector, etc. We enable customer success and business change programs by partnering with enterprises to unlock the power of data, modernize applications to the cloud, and accelerate digital advantage for all stakeholders. Customers Trust Mastek to deliver Business Value with Velocity and we operate in 40+ countries including the UK, Americas, Europe, Middle East, APAC with ~5000 employees. We are in the business of de-complexing Digital and making our clients future-ready with an industry-first approach. Evosys, a Mastek company, is an Oracle Partner and a leading Oracle Cloud implementation and consultancy provider and has executed programs for 1,300+ Oracle Cloud clients. For more details, please visit our website www.mastek.com.

About MST Solutions - Founded in 2012, MST Solutions is the largest independent Salesforce consulting partner in the American Southwest region. With Summit level status in the Salesforce ecosystem and a 5 out 5 Customer Satisfaction score, they’re service experts who take service to a whole new level. Through the framework of a proven effective Roadmap to Results, their team of Salesforce architects, developers, project managers, and administrators add their expertise to your team to craft agile, innovative solutions that answer your organization’s operational challenges today and grow as you grow. MST Solutions is now a Mastek Ltd company.

Acknowledgements: Canaccord Genuity served as exclusive financial advisor to MST Solutions, and Weiss Brown served as legal counsel.

View source version on businesswire.com: https://www.businesswire.com/news/home/20220718005762/en/

Contacts

Emma Dicker
emma@mstsolutions.com

Mon, 18 Jul 2022 21:25:00 -0500 en-US text/html https://finance.yahoo.com/news/mst-solutions-acquired-mastek-expanding-201800994.html
Killexams : XSELL Technologies Announces XSELL Agent Experience on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace

XSELL Technologies Announces XSELL Agent Experience on Salesforce AppExchange, the World's Leading Enterprise Cloud Marketplace

XSELL’s customers can now amplify top performer outcomes with precision, at scale

XSELL Technologies, a leader in conversational AI for contact center agent optimization, today announced it has launched XSELL Agent Experience on Salesforce AppExchange, empowering customers to amplify top performer outcomes across their contact centers.

Businesses can now leverage XSELL Agent Experience, or Agent eXp, to access AI-generated guidance, improving their customer experience in real-time across the enterprise, driving tangible results like increased NPS scores, decreased Average Handle Time (AHT), and increasing Speed to Proficiency.

Integrated directly with Salesforce, XSELL Agent Experience is currently available on AppExchange at https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3u00000PsWt7EAF

“80% of your customers are speaking with agents who simply do not know or do not understand how to deliver a great experience. But what if all your customers could speak to your very best agents?” asks Matt Coughlin, CEO and Founder, XSELL Technologies. “Our AI-powered XSELL technology takes a data-driven approach to consistently delivering top performer outcomes by identifying and replicating specialized skill sets, with precision and at scale, to every single agent enterprise-wide. We are thrilled to bring the power of XSELL to Salesforce AppExchange to support organizations in their pursuit of a better customer experience.”

“XSELL Agent Experience is a welcome addition to AppExchange, as they power customer experience transformation for contact centers by improving agent performance,” said Woodson Martin, GM of Salesforce AppExchange. “AppExchange is constantly evolving to connect customers with the right apps and experts for their business needs.”

XSELL Agent Experience creates a smoother environment for every agent to deliver a better outcome for every customer.

About Salesforce AppExchange

Salesforce AppExchange, the world’s leading enterprise cloud marketplace, empowers companies, developers and entrepreneurs to build, market and grow in entirely new ways. With more than 7,000 listings, 10 million customer installs and 117,000 peer reviews, AppExchange connects customers of all sizes and across industries to ready-to-install or customizable apps and Salesforce-certified consultants to solve any business challenge.

Salesforce, AppExchange and others are among the trademarks of salesforce.com, inc.

About XSELL Technologies

XSELL Technologies was founded on the belief that the behaviors of the very best sales agents could be learned, replicated, and amplified to every agent in real-time to transform the way that businesses interact with their customers. Through patented AI technology, XSELL empowers customers to listen, learn and support agents in real-time with the exact information they need to exceed customers’ expectations and deliver top-performer experiences. Visit www.xselltechnologies.com for more information and to request a demo.

Christina Christensen
XSELL Technologies
612-868-0813
Christina.Christensen@xselltechnologies.com

View source version on businesswire.com: https://www.businesswire.com/news/home/20220718005255/en/

Mon, 18 Jul 2022 03:09:00 -0500 en text/html https://www.morningstar.com/news/business-wire/20220718005255/xsell-technologies-announces-xsell-agent-experience-on-salesforce-appexchange-the-worlds-leading-enterprise-cloud-marketplace
Killexams : MST Solutions Is Acquired by Mastek, Expanding Service Offerings On A Global Scale

MST Solutions, an independent Salesforce consulting and system integration partner, has announced its acquisition by Mastek MASTEK – a publicly traded Digital Engineering and Cloud Transformation partner with a global client base.

This acquisition will grow MST's service offerings and deep bench of resources while opening doors to a global market. In turn, Mastek will further strengthen their Customer Experience service line, validating its commitment to bringing velocity and innovation to their clients' digital transformation journey.

MST Solutions Founder and CEO, Thiru Thangarathinam, had this to say:

"We're thrilled to join the Mastek family. We share a strong cultural alignment and a deep commitment to the growth and experience for our colleagues. Partnering with Mastek is the right choice for us to expand into a global market with a continued focus on delivering outcomes for our customers. By combining our decade of experience in the Salesforce ecosystem across multiple clouds with Mastek's global scale, we'll be able to deliver value across a wide range of service offerings."

Both Mastek and MST Solutions share a strong culture that reflects their mutual commitment to a service mindset through a foundation built on their core values. The synergies between both organizations are expected to create expanded growth opportunities and a richer experience for their customers. Hiral Chandrana, Global CEO of Mastek, adds:

"Mastek's Business Outcomes and Industry First DNA paired with MST's Salesforce led innovation capabilities, will only strengthen the value we will deliver to our customers and help them in their journey to Decomplex Digital. This acquisition is expected to significantly increase our market share in existing accounts across industries in the Americas and provide a foundation to scale our Digital Transformation business globally."

President and Global Chief Growth Officer, Raman Sapra, also adds:

"Mastek has built a Build-Buy-Partner strategic vision for Digital & Cloud services, and Salesforce is identified as a growth opportunity. MST brings in all the right attributes with deep expertise in Salesforce clouds to help us achieve this strategy and provide differentiated industry solutions."

For more details, visit MST Solutions' website at: MST Solutions | Certified Salesforce Consulting Partner in Arizona

About Mastek - Mastek is a turnkey & trusted Digital Engineering & Cloud Transformation partner that delivers Innovative Solutions and Business Outcomes for clients in Healthcare & Life Sciences, Retail, Manufacturing, Financial Services, Government/Public Sector, etc. We enable customer success and business change programs by partnering with enterprises to unlock the power of data, modernize applications to the cloud, and accelerate digital advantage for all stakeholders. Customers Trust Mastek to deliver Business Value with Velocity and we operate in 40+ countries including the UK, Americas, Europe, Middle East, APAC with ~5000 employees. We are in the business of de-complexing Digital and making our clients future-ready with an industry-first approach. Evosys, a Mastek company, is an Oracle Partner and a leading Oracle Cloud implementation and consultancy provider and has executed programs for 1,300+ Oracle Cloud clients. For more details, please visit our website www.mastek.com.

About MST Solutions - Founded in 2012, MST Solutions is the largest independent Salesforce consulting partner in the American Southwest region. With Summit level status in the Salesforce ecosystem and a 5 out 5 Customer Satisfaction score, they're service experts who take service to a whole new level. Through the framework of a proven effective Roadmap to Results, their team of Salesforce architects, developers, project managers, and administrators add their expertise to your team to craft agile, innovative solutions that answer your organization's operational challenges today and grow as you grow. MST Solutions is now a Mastek Ltd company.

Acknowledgements: Canaccord Genuity served as exclusive financial advisor to MST Solutions, and Weiss Brown served as legal counsel.

© 2022 Benzinga.com. Benzinga does not provide investment advice. All rights reserved.

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Mon, 18 Jul 2022 08:38:00 -0500 text/html https://www.benzinga.com/pressreleases/22/07/b28106907/mst-solutions-is-acquired-by-mastek-expanding-service-offerings-on-a-global-scale
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