ServiceNow-CSA Q&A - ServiceNow Certified System Administrator 2023 Updated: 2023
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Exam Code: ServiceNow-CSA ServiceNow Certified System Administrator 2023 Q&A November 2023 by Killexams.com team|
ServiceNow-CSA ServiceNow Certified System Administrator 2023
During this 3 day interactive training course you will perform system administration functions in your own instance; a safe sandbox. You will start by performing core configuration tasks, and work with UI Policies, Data Policies, UI Actions, Business Rules and Client Scripts, then use the Mobile Platform and activate Plugins. You will also add users, groups and roles, then manage data with Tables, the CMDB, Import Sets and Update Sets. You will work with two key Process Applications, the Knowledge Base and the Service Catalog then create Workflow activities and approvals. You will move on to configure Alerts and Notifications, view Upgrade History and Status, control System Access and Data Security, and create Baseline Performance Metrics. Finally, you will run Reports, configure SLAs, perform Instance Branding and Customization. Throughout the course, social IT elements will be integrated to demonstrate best practices and communicate with other students and training department personnel.
Module 1 Core Configuration
Configure Navigation, Search and UI options, manage Lists, Forms and Filters, Work with UI Policies, Data Policies, UI Actions, Business Rules and Client Scripts, Use the Mobile Platform and activate Plugins
1. Configuration Essentials Lab: Enable new UI then create Bookmarks; personalize Lists and Forms (with Challenge Component); Create and apply Filters
2. Core Configuration Lab: Create and modify UI Policies, UI Policy Actions, Data Policies and UI Actions; Create a Business Rule; Create a Client Script
3. Mobile Lab: obtain IOS Simulator (Mac) or Android Simulator (Windows) then create a new Lost Prototype Incident
4. Plugins Lab: Activate the Syntax Editor Plugin, Personalize the System Plugins List View to display the "Has Demo Data" column and the LiveFeed Document Plugin
Module 2 User Administration
Configure User Accounts, Groups, and Roles
1. User Administration Lab: Add Users, Add new Group Automatically Associated with New User Record, Assign Roles to a Group, Add Users to new Groups, Create and test New Assignment Rule
Module 3 Manage Data with Tables and the CMDB
Add new Tables, Applications and Modules and add Configuration Items (Cis) to the CMDB
1. Tables Lab: Create and Extend Tables, Add Dictionary Override
2. CMDB Lab: Add and Map CIs, Analyze Problems Using BSM Map
Module 4 Manage Data with Import Sets and Update Sets
Create Import Sets and Transform Maps, and create and apply Update Sets
1. Import Sets Lab: Work with Import Sets and Transform Maps
2. Update Sets Lab: Create then Retrieve an Update Set
Module 5 Process Applications
Work with two key ServiceNow Process Applications, Knowledge Base and Service Catalog
1. Knowledge Base Lab: Create and Attach Knowledge Base Articles, View and Edit Knowledge Navigation Add-ons
2. Service Catalog Lab: Create Service Catalog Items, Add Variables to Catalog Items, Add a Variable Set to a Catalog Item, Create a Service Catalog Order Guide
Module 6 Workflows
Workflow Activities, Approvals and Administration
1. Workflows Lab: Create New Workflow and Approvals for an iPhone 4S
Module 7 Core Application Administration
Configure Alerts and Notifications, View Upgrade History and Status, Control System Access and Data Security, and create Baseline Performance Metrics
1. Notifications Lab: Observe a Business Rule and Registry associated with a P1 Change Event, Create a Notification based upon a Business Rule, Configure and send an email notification, Create an SMS a notification
2. Upgrades Lab: Confirm Release and Upgrade Status, Edit New Build Notifications
3. Application Security Lab: Provide Application and Module Access for a specified role, Create an Access Control Rule to allow record Read Access, Create an Access Control Rule to restrict column Read Access
4. Performance Baselines Lab: Establish Baseline Statistics
Module 8 Service Administration
Run Reports, Configure SLAs, Perform Instance Branding and Customization, and Work with Social IT
1. Reports Lab: Run Reports and work with Gauges and Homepages
2. SLAs Lab: Define an SLA for iPhone 4S Catalog Requests
3. Customization Lab: Customize Your Instance: Change banner color, Modify instance name, Add a branding logo
4. Social IT Lab: Chat with a partner; one taking ITIL role, the other taking the System Administrator role, Configure Live Feed to Automatically Post High Priority Incidents
Module 9 Case Study
The Case Study has been divided into 8 task categories to guide to your deployment:
Task 1 : Adding Users, Groups and Roles
Task 2 : Customizing Your Instance
Task 3 : Importing Users
Task 4 : Scheduling Reports
Task 5 : Adding Knowledge Base Articles
Task 6 : Personalizing Homepages
Task 7 : Configuring Security
Task 8 : Displaying External Webpages
Industry experience with database concepts and system management.
• System administrator role and/or access to ServiceNow administrative applications and modules.
• Some knowledge of IT Help Desk processes and the incident, problem, and change workflows is also helpful.
• Three (3) to six (6) months experience using and/or maintaining a ServiceNow instance.
• General familiarity with industry terminology, acronyms, and initialisms
User Interface & Navigation (20%)
- ServiceNow Overview
- Lists and Filters
- Forms and Templates
- User Administration
- Task Management
Database Administration (30%)
- Data Schema
- Application/Access Control
- Import Sets
Self-Service & Process Automation (20%)
- Knowledge Management
- Service Catalog
|ServiceNow Certified System Administrator 2023|
ServiceNow Administrator Questions and Answers
Other ServiceNow examsServiceNow-CSA ServiceNow Certified System Administrator 2023
Servicenow-CAD ServiceNow Certified Application Developer
Servicenow-CIS-CSM Certified Implementation Specialist - Customer Service Management
Servicenow-CIS-EM Certified Implementation Specialist - Event Mangement
Servicenow-CIS-HR Certified Implementation Specialist - Human Resources
Servicenow-CIS-RC Certified Implementation Specialist - Risk and Compliance
Servicenow-CIS-SAM Certified Implementation Specialist - Software Asset Management
Servicenow-CIS-VR Certified Implementation Specialist - Vulnerability Response
Servicenow-PR000370 Certified System Administrator
Servicenow-CIS-ITSM Certified Implementation Specialist IT Service Management
ServiceNow-CIS-HAM Certified Implementation Specialist - Hardware Asset Management
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ServiceNow Certified System Administrator
What are examples of Core tables in the ServiceNow platform?
A. Configuration, Connect, Chat
B. Team, Party, Awards
C. User, Task, Incident
D. Work, Caller, Timecard
An IT manager is responsible for the Network and Hardware assignment groups, each group contains 5 team members. These team members are working on many tasks, but the manager cannot see any tasks on the Service Desk > My Groups Work list.
What could explain this?
A. The Service Desk > My Groups Work list shows active work tasks that are not yet assigned.
B. The manager does not have the itil role.
C. The manager is not a member of the Service Desk group.
D. The manager is not a member of the Network and Hardware groups.
E. The Assignment Group manager field is empty.
Which of the following are not included in an Update Set, by default? (Choose four.)
C. Published Workflows
D. Business Rules
F. Database changes
G. Related Lists
H. Report Definitions
. Scheduled Jobs
. Client Scripts
Where can Admins check which release is running on an ServiceNow instance?
A. Memory Stats module
B. Stats module
C. System.upgraded table
D. Transactions log
What resource can you use to view details of the tables and configuration items (CIs) associated with a particular use case?
A. Scenario Dashboard
B. CI Use Case Modeler
C. CMDB Use Case Modeler
D. Common Service Data Model (CSDM) product view
What is the difference between a UI Policy and Data Policy?
A. Data Policies run when data is entered through the form, by an Import Set, or by web services, while UI Policies are set only by web services
B. Data Policies can be converted into UI Policies, but UI Policies cannot be converted into Data Policies
C. Data Policies run regardless of how data is entered into ServiceNow, while UI Policies are used for form interactions
D. Data Policies run only after UI Policies run successfully
Which statement correctly describes the differences between a Client Script and a Business Rule?
A. A Client Script executes before a record is loaded and a Business Rule executes after a record is loaded
B. A Client Script executes on the server and a Business Rule executes on the client
C. A Client Script executes on the client and a Business Rule executes on the
D. A Client Script executes before a record is loaded and a Business Rule executes after a record is updated
Which one of the following is an accurate list of changes that are captured in an Update Set?
A. Changes made to tables, forms, schedules, and client scripts
B. Changes made to tables, forms, views, and fields
C. Changes made to: tables, forms. Business Rules, and data records
D. Changes made to: tables. forms groups, and configuration items (Cls)
A group is stored in which table?
A. Group[user group]
Which of the following protects applications by identifying and restricting access to available files and data?
A. Application Configuration
B. Verbose Log
C. Access Control Rules
D. Application Scope
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At Microsoft Ignite 2023, we are announcing new innovations across Microsoft Copilot—one copilot experience that runs across all our surfaces, understanding your context on the web, on your PC, and at work to bring the right skills to you when you need them across work and life. Microsoft is the Copilot company. And soon there will be a Copilot for everyone and for everything you do.
On November 1, 2023, Copilot for Microsoft 365 became generally available for enterprises, and already, customers like Visa, BP, Honda, Pfizer, and Chevron, and also partners such as Accenture, EY, KPMG, Kyndryl, and PwC, are betting on Copilot.
New Work Trend Index data shows that already, Copilot makes people more productive and creative, and saves time—77 percent of people who have used copilot said they don’t want to give it up, 70 percent said copilot makes them more productive, and 68 percent said it improved the quality of their work. In experiments that we ran, users were 29 percent faster overall across a series of tasks and caught up on missed meetings nearly four times faster. It’s clear from the data: the age of copilots is here.
It’s early days, and we will continue to take a learn-it-all approach to deeply understand both the perceived and quantitative impact of Copilot on work and learning alongside our customers. Read on for more details about the announcements.
Updates to our Copilot product line-up
We are taking the next step to simplify the user experience and make copilot more accessible to everyone. Bing Chat and Bing Chat Enterprise will now simply become Copilot. It has foundational capabilities, like the ability to answer questions, create content, and reason over data. And it has web grounding, so it always has access to the latest information. When you’re signed into Copilot with your Entra ID, you get commercial data protection for free—which means chat data isn’t saved, Microsoft has no eyes-on access, and your data isn’t used to train the models.
Copilot for Microsoft 365 has those same foundational capabilities, web grounding, and commercial data protection, and importantly, it also inherits your existing Microsoft 365 security, privacy, identity, and compliance policies—so you know it’s enterprise-grade. Your data is logically isolated and protected within your Microsoft 365 tenant, and always within your control. Copilot for Microsoft 365 doesn’t change any of our data residency or data handling promises. And Copilot acts on behalf of an individual user—so it can’t access any information you don’t have permission to see. Copilot for Microsoft 365 has access to the Microsoft Graph and is integrated into the Microsoft 365 apps that millions of people use every day.
We also announced Copilot for Sales and Copilot for Service.
You can access Copilot for Microsoft 365 in Windows and in Bing.
Introducing Microsoft Copilot Studio
At Ignite, we announced Microsoft Copilot Studio, a low-code tool to customize Copilot for Microsoft 365 and build standalone copilots. It brings together a set of powerful conversational capabilities—from custom GPTs, generative AI plugins, and manual topics. You can customize Copilot for Microsoft 365 with your own enterprise scenarios—build, test, and publish standalone copilots and custom GPTs and manage and secure your customizations and standalone copilots with the right access, data, user controls, and analytics. Copilot Studio exposes a full end-to-end lifecycle for customizations and standalone copilots within a single pane of glass—build, deploy, analyze, and manage all from within the same web experience. With Copilot Studio, you can connect Copilot to other data sources, including pre-built or custom plugins and GPTs, to tap into any system of record—from SAP, Workday, and ServiceNow—and even your own proprietary business solutions. Copilot Studio is available today, and the integration with Copilot for Microsoft 365 is now available in preview.
Copilot for Microsoft 365—your AI assistant at work
At Ignite, we shared three thematic updates to Copilot: more personalization, sophisticated mathematical and analysis capabilities, and Copilot becoming a full participant in collaboration.
We’re bringing more personalization to Copilot. New capabilities allow you to give Copilot details about your role and instructions on what’s important to you, so you can get tailored responses based on your unique role and preferences, including preferences on formatting, style, and tone. This new capability will roll out initially in Word and PowerPoint and will follow soon in the other Microsoft 365 apps, complementing previously announced personalization features such as “sound like me” for Copilot in Outlook, which matches your unique writing style and voice when drafting emails.
The recently announced Python in Excel allows you to perform sophisticated mathematical analysis using one of the most powerful programming languages in the world. And, in combination with Copilot in Excel, users will be able to unlock this capability using natural language.
We’re also announcing powerful new capabilities that make Copilot a full participant in collaboration, helping everyone stay focused on the discussion in a Microsoft Teams meeting, turn notes from a brainstorm into visualizations on a digital whiteboard, and build shared workspaces in Microsoft Loop that help your team collaborate and stay in sync.
Read on for the full list of new capabilities in Copilot for Microsoft 365—all generally available unless otherwise noted.
Copilot in Microsoft Teams
Copilot in Microsoft Outlook
Copilot in Microsoft Loop
Copilot in Microsoft Word
Copilot in Microsoft PowerPoint
New Microsoft Viva value coming to Copilot
Other Copilot updates
More news from Ignite 2023
We are also continuing to test Copilot with small businesses and entrepreneurs as part of our Early Access Program, and we’ll share more on broader availability in the coming months.
Stay up to date on the latest from Microsoft
Microsoft Copilot Studio
Customize Microsoft Copilot and build standalone copilots
ServiceNow, a global leader in digital workflow solutions, has always been dedicated to nurturing a culture of innovation, collaboration and belonging among its employees. It’s no surprise that the company has been recognized as one of Fortune’s Best Workplaces in Technology 2023 and certified as a Great Place to Work in 11 countries.
This commitment is epitomized by its annual Unified Technology Group Connect event, where engineering employees from all corners of the world come together to celebrate their achievements, share ideas and strengthen their bonds as a unified team. This year, the event took place in the United States, Ireland and India, with employees attending the event in the region closest to them.
This year’s UTG Connect just wrapped up, so Built In reached out to three ServiceNow employees who attended the event to learn about how it empowers growth and opportunity, supports a globally distributed yet vibrant culture, and advances innovation at ServiceNow.
Ekta Akadkar’s journey with ServiceNow began in May 2021 when she joined the company as a summer intern. Her initial experience left an indelible mark and drew her back to the company as a full-time employee after graduation.
“You want to work at a company whose work is impactful and done in a motivating environment,” she said. “It’s always exciting when other people tell me how using the ServiceNow platform at their companies has made their work more efficient.”
ServiceNow’s culture, rooted in teamwork and continuous improvement, played a pivotal role in Ekta’s growth as a software engineer. She found herself surrounded by experienced colleagues who welcomed questions and encouraged her to explore various technical skills.
For Ekta, UTG Connect serves as a symbol of the company’s commitment to supporting individual growth within a collaborative environment.
The event is organized to ensure employees are engaged throughout, with time to rest, refuel, connect and get updates on the latest technology implemented in the ServiceNow platform.
Outside the sessions, Ekta had the opportunity to visit technical booths hosted and facilitated by different teams. She was also able to network with colleagues and learn from their experiences in a more informal setting.
“Bringing the team together creates a common place for employees to connect in person. In the new world of work where many employees work remotely, face-to-face conversation and getting to know people on a deeper level in person was meaningful,” she said.
For Ekta, having the chance to connect with her colleagues reinforced the power of ServiceNow’s culture and sparked her ambitions to continue to grow with the company.
“Everyone here works on the principle of winning as a team and constantly seeks ways to be helpful. My team members’ humble nature brings confidence in a newcomer like me to ask them any questions,” she said. “I am continuously evolving as a software engineer, and I am learning many technical skills by being on a team with many experienced people.”
Roja Puppala’s journey with ServiceNow began in March 2022, after having been drawn to the company by its stellar reputation and innovative products. She soon fell in love with the flourishing culture, where creativity was celebrated and new ideas were welcomed with open arms.
“The work environment here is simply incredible — a perfect blend of vibrancy and dynamism,” she said. “It motivates me to give my best every day and be a part of the positive impact ServiceNow makes.”
Roja’s growth at ServiceNow was powered by her involvement with UTG Connect. She became a key player in organizing UTG Connect — India, collaborating with multiple leaders and stakeholders across the company and expanding her horizons.
“The event planning team goes above and beyond their regular work roles to ensure its success,” she said. “Whether it’s learning sessions, experience demos, tech activations or culture showcases, they do their best to enhance the experience for all attendees. They willingly offer support to their colleagues and take on additional responsibilities to win as a team.”
Working on the event allowed her to gain insights into the company’s developments and innovations while flexing her own skills to support her team. The event served as a platform for showcasing innovations, strengthening bonds within the organization and fostering connections that transcend geographical boundaries.
“As an operations professional, enabling teams brings me immense joy, and UTG Connect presented a tremendous opportunity to do just that,” she said. “Being empowered and encouraged to bring out our creative best is something I value greatly, and here, it’s an integral part of the work ethos. What’s even more inspiring is how receptive everyone is to new ideas, and we’re given the freedom to operate and excel.”
Sangita Pathak joined ServiceNow in July 2018, attracted by the exceptional people who make up its workforce. Ever since, she has been captivated by ServiceNow’s unique blend of executing with heart and a focus on innovation.
As someone who has attended UTG Connect events in different regions around the world, Sangita’s favorite aspect is the energy and excitement brought by ServiceNow’s teams. The events provide a platform for engineering teams to meet in person, fostering connections and boosting innovation.
“UTG connect events enable engineering teams across the world to actually meet each other and see what their teammates are building,” she said. “They serve as a real connection builder and innovation booster. I have heard so many stories about how people met their team members for the first time or attended a talk in person from someone they had only heard of. But simply walking the hallways, attending the sessions and learning about our teammates is my favorite thing about the event. It’s a gift and privilege that we should cherish.”
According to Sangita, UTG Connect contributes significantly to professional growth and development within ServiceNow.
“Connect helps break siloes, create visibility, create belonging and allow teams to refresh and recharge while inspiring their continued innovation,” she said.
Sangita is excited about ServiceNow’s future and her career within the company. She feels privileged to work for an organization that navigates the technology landscape boldly and invests in future technology.
“We love what we do and it shows,” Sangita said.
And across ServiceNow’s tech teams, no event reveals that more than UTG Connect.
The trajectory for inflation and Fed policy, the odds of a “hard, soft or no landing” for the U.S. economy and the implications of the Fitch Ratings downgrade of U.S. debt are among the considerations influencing market sentiment. Although near-term developments are of undeniable importance to the direction of markets in 2023, most investors have a time horizon measured in years rather than weeks or months. Investors should focus on the long-term implications of latest developments, avoiding the temptation to overreact to short-term news.
Answers to the following five questions will provide important insight for long-term investors:
1. Will inflation return to the Fed’s 2% target and sustainably stay at that level?
Although inflation is moving toward the Fed’s target, 2% may become the floor for inflation rather than the ceiling. Deglobalization, fiscal deficits, climate change and inflationary demographics are among the factors creating a more volatile backdrop for inflation. Although central banks spent much of the past decade trying to push inflation up to the 2% target, the next decade may be dominated by central banks worrying about inflation breaking above target levels.
Consequently, the lows and highs in bond yields are likely to trend higher over time. With inflation rather than deflation a more persistent challenge, bonds will be a less reliable hedge against falling equity prices.
Long-term investors concerned about inflation should consider adding inflation-resistant investments such as real estate investment trusts (REITs), real assets, infrastructure and Treasury inflation-protected securities (TIPS).
2. What are the investment implications of the climate transition?
The climate transition will present opportunities and threats for investors. Weak conventional oil capital expenditures will create volatility in fossil fuel prices, with spikes in prices a consequence of periodic supply shortages. Refinery capacity will be an issue, leading to additional supply squeezes.
Although alternative energy capital expenditures will be strong, alternative energy sources are unlikely to ramp up fast enough to meet current climate targets. Duplicative supply may be needed for longer than expected in order to complete the energy transition.
Investors should consider investments in both traditional and alternative energy, recognizing the uncomfortable likelihood of a protracted and costly climate transition. “Enablers” that support the climate transition, such as natural resources and companies that facilitate production efficiency, may also be compelling investments.
3. What is the implication of the Fitch downgrade for bond markets?
Although the Fitch credit downgrade coincided with a wave of Treasury selling, prior downgrades of major-country debt have not had a lasting effect on yields. latest jumps in yields have more to do with rising Treasury issuance, accumulated government debt and deficit spending.
In contrast to the corporate and household sectors, the U.S. government did not extend debt maturities while interest rates were low. The need to refinance government debt at higher rates will create strains for the U.S. budget and makes it likely that rates will not return to post-global financial crisis (GFC) lows.
With bonds still offering tepid yields relative to inflation, income-focused investors may need to supplement traditional bond holdings in the search for yield.
4. What is the outlook outside the U.S.?
European and Chinese stocks remain at relatively inexpensive valuations after more than a decade of mostly lagging performance relative to U.S. equities. Europe faces near-term challenges as the export-driven economic bloc faces headwinds from weak demand from China and continuing adaptation resulting from the loss of cheap gas imports from Russia.
Longer-term, however, the end of fiscal restraint and adaptation to the changed geopolitical environment will create interesting investment opportunities. Rising defense spending and the need for industrial efficiency and energy security in a world of higher prices and less reliable sources of natural gas will create investment opportunities for European industrial companies. European banks may also become more appealing in an environment in which negative interest rates are no longer a constraint.
Despite near-term challenges, there are also compelling investment opportunities in China. Market leadership is likely to continue to change in China, with the social media leaders of the post-GFC period giving way to leaders more in line with state interests, such as semiconductors, artificial intelligence (AI), health care and electric vehicle infrastructure.
5. Will AI live up to latest hype?
Excitement over AI turbocharged returns for stocks thought to be at the leading edge of AI development and adoption. AI is potentially transformative technology, but investors should be realistic about how quickly its growth potential will be realized. There typically is a long lag between technological progress and the commercialization of new, innovative ideas. Even if AI is as transformative as many experts suggest, it may be several years before it contributes to meaningful growth in productivity.
There are many ways to invest in AI. Enablers, including major cloud providers and semiconductor makers, that will drive the calculations behind artificial intelligence will benefit from AI adoption. Cybersecurity is going to become of central importance as AI becomes pervasive.
Industry adoption will also create opportunities for companies that effectively deploy AI. Wealth managers, insurance underwriters and power grid managers are among the companies exploring greater use of AI to enhance productivity.
As is the case with most disruptive technologies, today’s leaders may not be tomorrow’s winners. There are some well-entrenched businesses that will be net beneficiaries as they incorporate AI. However, others will be faced with an entirely new competitive environment.
Investments in securities are not insured, protected, or guaranteed and may result in loss of income and/or principal.
This communication may include opinions and forward-looking statements. All statements other than statements of historical fact are opinions and/or forward-looking statements (including words such as “believe,” “estimate,” “anticipate,” “may,” “will,” “should,” and “expect”). Although we believe that the beliefs and expectations reflected in such forward-looking statements are reasonable, we can give no assurance that such beliefs and expectations will prove to be correct.
At Microsoft Ignite 2023, we’re excited to announce Microsoft Copilot Studio, a low-code tool to customize Microsoft Copilot for Microsoft 365 and build standalone copilots. Copilot Studio is included in Copilot for Microsoft 365 and brings together a set of powerful conversational capabilities—from custom GPTs, to generative AI plugins, to manual topics—allowing you to:
Copilot Studio exposes a full end-to-end lifecycle for customizations and standalone copilots within a single pane of glass—you can build, deploy, analyze, and manage all from within the same web experience. And since it’s a software as a service (SaaS), everything you create is live instantly.
Built on the foundations of Power Virtual Agents (and other Microsoft Power Platform technologies) and designed to meet the needs of both IT professionals and makers, Copilot Studio integrates with Microsoft Azure OpenAI Studio, Azure Cognitive Services, Azure Bot Service, and other Microsoft conversational AI technologies.
Copilot Studio is available today, and the integration with Copilot for Microsoft 365 is now available in public preview—get started with Copilot Studio.
Microsoft Copilot Studio
Customize Microsoft Copilot and build standalone copilots
Customizing Copilot for Microsoft 365
New data out today shows early users of Copilot for Microsoft 365 are more productive, creative, and fulfilled.1 Customers also want to be able to customize Copilot for specific enterprise scenarios and connect it to their systems of record—from customer relationship management (CRM) to enterprise resource planning (ERP) to HR—enabling Copilot to answer questions like, “What is my vacation balance?” or “Do I have any expenses to submit?”
Copilot Studio makes it simple and fast to build and publish a plugin directly to Copilot for Microsoft 365 using a drag-and-drop low-code approach that includes the logic and data connectivity to answer questions based on your business data and processes.
With the intuitive graphical builder, you can connect to your backend APIs and actions, create custom GPTs, build generative responses over your own enterprise knowledge—from your files, to SharePoint, to websites—and expose all of these capabilities into Copilot with a few clicks. In scenarios where tight business control is needed, you can even supplement these generative responses with your own custom, manually created course flows through the graphical builder.
Makers can import or create new plugins from existing platform components including data sources, connectors, flows, AI prompts, and custom topics. With more than 1,100 prebuilt connectors, like SAP, Workday, and ServiceNow, organizations can easily connect to all their business data. And when you need to connect a data source that doesn’t have a prebuilt connector, no problem—it’s easy to build your own.
We will also make it easy to seamlessly integrate OpenAI’s services, and soon makers will be able to build their own custom GPTs right within Copilot Studio. OpenAI’s GPTs provide a new way for anyone to create a tailored version of ChatGPT that is more helpful for specific tasks.
Building your own standalone custom copilot
In addition to being able to customize Copilot for Microsoft 365, IT can also create and publish standalone custom copilots for your organization. These can be role and function specific, such as an IT support copilot, or a copilot to help your sales teams complete RFPs.
You can use the low-code graphical interface or natural language to build your copilot—and Copilot Studio will help you iteratively refine the conversation design. The product offers a host of features to streamline solution development, including collaborative commenting, graphical multi-authoring, and side-by-side coding views.
Copilot Studio offers several advanced features to enhance responses using generative AI, including responses over refined datasets, dynamically chained plugins, generative answers, prompt building, and prompt customization.
For example, “generative answers” enables multi-turn chat over diverse datasets—from files, to SharePoint sites, to websites, to data in your own custom backends. “Generative actions” also enables dynamically chained plugins and calls to key business systems to complete user asks. These features allow makers to dynamically generate multi-turn answers and dialogues that are relevant and engaging for users, allowing them to easily customize the copilot’s responses and behavior according to their preferences and business requirements.
Microsoft Copilot Studio
Transform your organization’s productivity
Standalone copilots can be seamlessly published to internal and external websites, Microsoft Teams, mobile apps, and many more channels. Whether you want a copilot on your SharePoint to answer HR questions, or a copilot to help direct external customers on your public website and find the right product to suit their requirements, you can create and publish with ease using Copilot Studio.
Managing your copilots with one integrated platform
Copilot Studio comes with governance and control features that enable IT to centrally monitor usage and analytics. The integrated admin center also offers full visibility of both Copilot for Microsoft 365 customizations and standalone copilots. IT has full visibility and control across the lifecycle with the built-in analytics dashboard. And admins can control maker and user access, secure data using company-specific policies, and manage environments all within the admin center.
Get started with Microsoft Copilot Studio
If you’re a professional developer, you can learn more about building standalone copilots and customizing Microsoft Copilot with Azure AI Studio. Microsoft Copilot Studio is already integrated with Azure OpenAI Studio and will continue to deepen that integration.
Yes. You have the constitutional right to talk to a lawyer before answering questions, whether or not the police tell you about that right. The lawyer’s job is to protect your rights. Once you say that you want to talk to a lawyer, officers should stop asking you questions. If they continue to ask questions, you still have the right to remain silent. If you do not have a lawyer, you may still tell the officer you want to speak to one before answering questions. If you do have a lawyer, keep his or her business card with you. Show it to the officer, and ask to call your lawyer. Remember to get the name, agency and telephone number of any law enforcement officer who stops or visits you, and give that information to your lawyer.
Test your knowledge of Oct. 31 facts with these Halloween trivia questions—answers included!
There’s a lot to love about Halloween: playing Halloween party games, watching the best Halloween movies, dressing up in Halloween costumes (or maybe as Halloween monsters), playing Halloween bingo, solving Halloween riddles and indulging in a bit of Halloween trivia! But how much do you really know about Halloween? The October holiday may be one of the most popular holidays in the United States now, but the origin of Halloween actually has quite a rich international history.
After you’ve mastered this Halloween trivia, you can bring it out at your next Halloween party to wow your friends and family. And don’t worry, we’ve included the answers to the Halloween trivia questions too.
Halloween Q&A to test your spooky IQ
1. Question: What is the name of the legend that jack-o’-lanterns originated from?
Answer: Stingy Jack
2. Question: Before jack-o’-lanterns were carved as pumpkins, what other root vegetable was commonly used?
3. Question: Halloween can be traced back to a Celtic holiday. What’s the name of that holiday?
4. Question: In what century was Halloween first introduced?
Answer: The 19th century
5. Question: How did the tradition of dressing up for Halloween start?
Answer: It was once believed that at the end of October, ghosts and demons would be able to walk the earth again. To protect themselves, people dressed up as spirits to blend in.
6. Question: Where did the game of bobbing for apples originate?
7. Question: On Halloween during the 18th century, why would women throw apple peels over their shoulders?
Answer: To see if they would land in a pattern resembling initials, indicating the man who would become their husband.
8. Question: Who brought the Halloween tradition to the United States?
Answer: The Irish, during the potato famine
9. Question: Which Roman goddess is thought to be honored on Halloween?
10. Question: What is another name for Halloween?
Answer: All Hallows’ Eve
11. Question: What is another name for Nov. 1, the day after Halloween?
Answer: All Saints’ Day
12. Question: What are the Halloween colors?
Answer: Black, orange and purple
13. Question: Who was the first First Lady to decorate the White House for Halloween?
Answer: Mamie Eisenhower, in 1958
14. Question: What was Bram Stoker’s original name for Dracula in his vampire novel?
Answer: Count Wampyr
15. Question: When is the next time there will be a full moon on Halloween?
16. Question: What do you call a fear of Halloween?
17. Question: What is the name of Ireland’s traditional Halloween bread?
18. Question: Which state produces the most pumpkins?
19. Question: Where in the United States can you traditionally find the biggest Halloween parade?
Answer: New York City
20. Question: Halloween is the second most commercial holiday in the United States. Which holiday is No. 1?
21. Question: When was the Halloween song “Monster Mash” first recorded?
22. Question: Who are the guests of the Halloween party, according to the lyrics of “Monster Mash”?
Answer: Wolfman, Dracula and his son
23. Question: Where did real mummies originate?
Answer: Ancient Egypt
24. Question: Which story originated the Headless Horseman?
Answer: The Legend of Sleepy Hollow
25. Question: Who wrote the horror book Frankenstein?
Answer: Mary Shelley
Still curious about Halloween traditions after these Halloween trivia questions and answers? Find out why we carve pumpkins.
26. Question: Michael Myers’s mask in Halloween was that of a famous actor. Which one?
Answer: William Shatner—the studio didn’t have much of a budget, so his mask was a Shatner mask from Star Trek painted white and distorted.
27. Question: How many Michael Myers movies are there?
Answer: 13. If you’re a fan of Halloween trivia questions, try this horror movie trivia next!
28. Question: Which actor turned down the role of Max Dennison in Hocus Pocus?
Answer: Leonardo DiCaprio
29. Question: Which famous boy band used the mansion from Casper for one of their music videos?
Answer: The Backstreet Boys, for the “Everybody (Backstreet’s Back)” video
30. Question: What year did Halloweentown premiere on Disney Channel?
31. Question: Where was Halloweentown filmed?
32. Question: Who did Tim Burton want to play Beetlejuice in Beetlejuice?
Answer: Sammy Davis Jr.
33. Question: What was Beetlejuice almost called?
Answer: Scared Sheetless
34. Question: Which TV network airs the 31 Nights of Halloween event?
35. Question: What colors make up Freddy Krueger’s shirt in A Nightmare on Elm Street?
Answer: Red and green
36. Question: How long did it take to put on Freddy Krueger’s makeup in A Nightmare on Elm Street?
Answer: 3 1/2 hours
37. Question: How many takes did it take to get the puking scene right in The Exorcist?
Answer: Just one
38. Question: Which horror movie earned the most at the box office?
If you’re looking to get into the Halloween spirit, we recommend checking out these scary movies on Netflix.
39. Question: What is the most popular Halloween candy in America?
Answer: Reese’s Peanut Butter Cups
40. Question: About how much money does the United States spend on Halloween candy annually?
Answer: Around $3 billion
41. Question: What was the original name of candy corn?
Answer: Chicken feed
42. Question: What two candy bars were the first to come in “fun size”?
Answer: Snickers and Milky Way
43. Question: In which decade did the term “trick or treat” originate in the United States?
Answer: The 1920s
44. Question: How is the Dum-Dums mystery flavor lollipop made?
Answer: At the end of the production run, Dum-Dums mixes the leftover candy together to form a new (mysterious) flavor for its lollipops.
45. Question: What is the least popular Halloween candy?
Answer: Candy corn
46. Question: On average, how many cups of sugar from Halloween candy do kids consume each year?
Answer: Three cups
47. Question: How far in advance does Hershey’s start production on Halloween candy?
Answer: Six months in advance
48. Question: How many pounds of candy corn are produced each year?
Answer: 35 million pounds
49. Question: What day is National Candy Corn Day?
Answer: Oct. 30
50. Question: How many pounds of chocolate are sold during Halloween week?
Answer: 90 million pounds
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