Yes, HP offers free shipping sitewide via the official HP Store. Shipping time for the standard free delivery option is 5 to 7 business days, depending on the item you're buying. If you'd prefer expedited shipping, there's also the option to pay extra for a speedier delivery window. Note that you can also track shipping for your orders via your HP account.
Spotted a better price at a rival retailer? The HP sales team will price match an equivalent machine through the official HP Store website. It doesn't have to specifically be n HP model to be eligible for price match - only a machine of comparable specifications. HP defines a comparable PC as one that's manufactured by Dell, Lenovo, Toshiba, Samsung & HP, and that is currently available at a major online retailer.
Yes to both! HP offers a 40% sitewide discount for both students and those who are affiliated with the military. These extremely generous discount programs can be accessed on the HP Education store page and the HP Frontline Heroes portal. Note that the education discount applies to both students and teachers and the Frontline discount is available to most key workers (military, healthcare, first responders). All discounts will need relevant identification to prove eligibility (a .edu email, and an ID.me account).
If you're looking for support or advice regarding an order, you can call the HP sales team directly on 800-565-9917. Alternatively, if you'd prefer to use a live chat or consult self-help resources, you can check out the HP contact page. For help or support with an existing HP product, you can contact HP tech support and check out a number of helpful online resources on their website.
HP offers a 30-day return period for most products purchased directly from HP, including laptops, desktops, printers, and accessories. The 30-day return period starts from the date of shipment or pickup, depending on the delivery method. There are a few exceptions to be aware of such as the product must be returned in its original packaging, with all the accessories, documentation, and parts that came with it. Products that have been opened or used may be subject to a restocking fee. Customized products, such as laptops with custom configurations, may not be eligible for return unless they are defective. HP also offers a separate return policy for products purchased through the HP Marketplace, which is a platform for third-party sellers. The return policy for Marketplace products may vary depending on the seller.
Wait for an HP sale: Quite possibly the most valuable tip regardless of which store you're shopping at - generally speaking you'll get the best deals and coupon codes around big retail events. The most obvious call-out here is Black Friday in November, but you'll also find smaller (but still great) sales around national holidays like Presidents' Day, Labor Day, and Memorial Day. HP usually participates in retail events so it's a great idea to hold off and see what crops up if you're relatively close to the next event.
Sign up for the HP newsletter: This is a minor tip, but a handy little way to save a bit of cash on your next offer. Navigate to the HP website to sign up to the newsletter. Not only will you be the first to know about big retail events like the ones mentioned above, but HP will also knock $10 off your next order of $60 or more in value.
Join HP rewards: HP operates a customer reward scheme that could see you earning up to 3% back from your purchases. You can sign up for free to make sure you're earning points from the offset. While this tip isn't so handy for saving on your first order, it could be a great way to save a few bucks down the line - on replacement ink packs or computing accessories, for example.
Sign up for HP instant ink: The instant ink subscription lets you save up to 50% on ink and plans start at just $0.99, so you'll never have to worry about buying ink again. Sign up today to receive $10 in credit.
1. Browse this page to find an eligible HP coupon code, click on the entry to open a pop-up on screen, copy the relevant HP coupon code to your clipboard.
2. Next, navigate to the HP Store via the provided link to browse eligible products.
3. Once you're done shopping, make sure all products are added to your shopping basket and navigate to checkout. This can be done either by following buy button links or via the shopping cart icon in the top right corner of the page.
4. On the first page of checkout, look for a field entitled "Coupon Code", paste the relevant HP coupon code from this page into this field and click the "Apply" button.
SAN FRANCISCO (AP) — HP has failed to shunt aside class-action legal claims that it disables the scanners on its multifunction printers when their ink runs low. Though not for lack of trying.
On Aug. 10, a federal judge ruled that HP Inc. must face a class-action lawsuit claiming that the company designs its “all-in-one” inkjet printers to disable scanning and faxing functions whenever a single printer ink cartridge runs low. The company had sought — for the second time — to dismiss the lawsuit on technical legal grounds.
“It is well-documented that ink is not required in order to scan or to fax a document, and it is certainly possible to manufacture an all-in-one printer that scans or faxes when the device is out of ink,” the plaintiffs wrote in their complaint. “Indeed, HP designs its all-in-one printer products so they will not work without ink. Yet HP does not disclose this fact to consumers.”
The lawsuit charges that HP deliberately withholds this information from consumers to boost profits from the sale of expensive ink cartridges.
Color printers require four ink cartridges — one black and a set of three cartridges in cyan, magenta and yellow for producing colors. Some will also refuse to print if one of the color cartridges is low, even in black-and-white mode.
HP declined to comment on the issue, citing the pending litigation. The company’s court filings in the case have generally not addressed the substance of the plaintiff’s allegations.
In early 2022, U.S. District Judge Beth Labson Freeman dismissed the complaint on legal grounds but did not address the lawsuit’s claims. The judge allowed the plaintiffs to amend their claim and resubmit it. On Aug. 10, the judge largely rejected HP’s request to dismiss the revised complaint, allowing the case to proceed.
All-in-one inkjet printers generally seem like a bargain compared to the cost of separate devices with scanning, copying and fax functions. For instance, HP currently sells its all-in-one OfficeJet Pro 8034e online for just $159. But its least expensive standalone scanner, the ScanJet Pro s2, lists for $369 — more than twice the cost of the multifunction printer.
Of course, only one of these devices requires printer ink. “Printer ink is wildly expensive,” Consumer Reports states in its current printer buying guide, noting that consumer ink costs can easily run more than $70 a year.
Worse, a significant amount of ink is never actually used to print documents because it’s consumed by printer maintenance cycles. In 2018, Consumer Reports tested hundreds of all-in-one inkjet printers and found that, when used intermittently, many models delivered less than half of their ink to printed documents. A few managed no more than 20% to 30%.
HP isn’t alone in facing such legal complaints. A different set of plaintiffs sued the U.S. unit of printer and camera maker Canon Inc. in 2021 for similarly handicapping its all-in-one printers without disclosure. The parties settled that case in late 2022. Terms were not disclosed.
JCCS becomes HP’s first Professional Service Partner in Saudi Arabia
HP Technology Services Group (TSG) today appointed Jeraisy Computer & Communication Services (JCCS), the largest system integrator in Saudi Arabia, as its first Professional Service Partner (PSP) in Saudi Arabia.
The PSP authorization, a prestigious and well-regarded title available only to HP’s Gold Partners, is one of the three service specializations that falls under the HP Preferred Partner Program.
JCCS was selected for their demonstrated skills and commitment to meet the customers’ business needs for high-end solution services in Saudi Arabia. As HP’s preferred partner, JCCS will further support HP’s objectives to expand its operations and reach among the customers in the Kingdom.
JCCS is the single largest provider of IT solutions within Saudi Arabia. Known for its technological expertise and unrivaled services, JCCS has become a name synonymous with providing the most effective and cost efficient computer and communication services across the Kingdom.
“The Professional Service Partner authorization strengthens our position as trusted technology partners to global vendors and end-users in Saudi Arabia. Companies depend on reliable, flexible and cost effective technology to run their businesses and as advisors to our customers, this certification recognizes our ability and commitment to offering them the right technology to effectively meet their business objectives,” said, Khalid Shangiti, Chief Executive Officer, Jeraisy Computer & Communication Services.
As HP’s first Professional Service Partner, JCCS will be fully authorized to implement HP’s broad range of Storage and BladeSystem solutions across Saudi Arabia. For customers, this means that they can be assured of receiving the best-in-class planning, design and implementation, backed by HP’s world-class services.
“At HP we are constantly looking to provide our partners with a compelling value proposition that will allow them to effectively sell and deliver HP solutions and services to our customers in Saudi. The PSP certification recognizes the expertise and strength of a channel partner and their ability to support our business operations in the region. JCCS have been one of the pioneers in offering technology services in the region and our partnership with them is a crucial step in expanding our operations in Saudi Arabia,” said Ziad Mortaja, Managing Director and Technology Solutions Group Lead, HP Saudi Arabia. “Our goal is to generate enhanced revenues and business opportunities for our channel partners while extending our portfolio of services to suit the needs of our end customers. “
HP started its Saudi Arabia operation in 2001 and today is one of the leading technology solutions providers in the country. In its ongoing efforts to offer distinguished products and solutions, HP continues to broaden its services with the support of its channel partners in the region. The partnership will also allow JCCS to have exclusive opportunity to participate in HP’s new business growth initiatives and contribute to the development for HP branded services in the region.
SAN FRANCISCO (AP) — HP has failed to shunt aside class-action legal claims that it disables the scanners on its multifunction printers when their ink runs low. Though not for lack of trying.
On Aug. 10, a federal judge ruled that HP Inc. must face a class-action lawsuit claiming that the company designs its “all-in-one” inkjet printers to disable scanning and faxing functions whenever a single printer ink cartridge runs low. The company had sought — for the second time — to dismiss the lawsuit on technical legal grounds.
“It is well-documented that ink is not required in order to scan or to fax a document, and it is certainly possible to manufacture an all-in-one printer that scans or faxes when the device is out of ink,” the plaintiffs wrote in their complaint. “Indeed, HP designs its all-in-one printer products so they will not work without ink. Yet HP does not disclose this fact to consumers.”
The lawsuit charges that HP deliberately withholds this information from consumers to boost profits from the sale of expensive ink cartridges.
Color printers require four ink cartridges -- one black and a set of three cartridges in cyan, magenta and yellow for producing colors. Some will also refuse to print if one of the color cartridges is low, even in black-and-white mode.
HP declined to comment on the issue, citing the pending litigation. The company’s court filings in the case have generally not addressed the substance of the plaintiff’s allegations.
In early 2022, U.S. District Judge Beth Labson Freeman dismissed the complaint on legal grounds but did not address the lawsuit's claims. The judge allowed the plaintiffs to amend their claim and resubmit it. On Aug. 10, the judge largely rejected HP's request to dismiss the revised complaint, allowing the case to proceed.
All-in-one inkjet printers generally seem like a bargain compared to the cost of separate devices with scanning, copying and fax functions. For instance, HP currently sells its all-in-one OfficeJet Pro 8034e online for just $159. But its least expensive standalone scanner, the ScanJet Pro s2, lists for $369 — more than twice the cost of the multifunction printer.
Of course, only one of these devices requires printer ink. “Printer ink is wildly expensive,” Consumer Reports states in its current printer buying guide, noting that consumer ink costs can easily run more than $70 a year.
Worse, a significant amount of ink is never actually used to print documents because it's consumed by printer maintenance cycles. In 2018, Consumer Reports tested hundreds of all-in-one inkjet printers and found that, when used intermittently, many models delivered less than half of their ink to printed documents. A few managed no more than 20% to 30%.
HP isn't alone in facing such legal complaints. A different set of plaintiffs sued the U.S. unit of printer and camera maker Canon Inc. in 2021 for similarly handicapping its all-in-one printers without disclosure. The parties settled that case in late 2022. Terms were not disclosed.
Vickram Bedi, Senior Director (Personal Systems), HP India.
KEY HIGHLIGHTS
The numbers are astounding, with nearly one million gaming notebooks sold in 2022 compared to approximately 40,000 in 2016. HP is not just riding the wave but leading the charge. Bedi highlighted the company's understanding of the different facets of gamers – from mobile gaming transients to professional players, the brand has offerings for all.
Bedi's insights into the hybrid lifestyle resonate with the youth's need for seamless integration of gaming, productivity, and entertainment. Devices such as the newly launched Omen Transcend 16 embody this philosophy, packing in the versatility needed for gaming and content creation alike. Weighing under 2.1 kg, it offers portability without compromising on power.
The Omen Gaming Hub, a standout feature, provides an unprecedented ability to personalize and optimize gaming experiences. Collaborations with HyperX add further excitement, engineering laptops with embedded audio pairing modules. HP’s emphasis on cooling, storage, RAM, and battery life reflects the insight-driven approach to meet and exceed gamers' expectations.
Understanding that 89% of gamers prioritize features like cooling, HP has focused on thermal management in its new gaming portfolio. Omen Tempest Cooling ensures smooth gameplay, with models like Omen Transcend and Omen 16 showing substantial improvements in thermal performance compared to their predecessors.
Bedi left no stone unturned in emphasizing HP's commitment to the gaming community. From intuitive features to world-first collaborations, HP's latest PC lineup manifests a pledge to not only serve the gaming market but redefine it.
HP has launched a range of LaserJet Pro MFP 4104 printers in India that offer low-cost printing solutions to small to medium businesses. With dual-sided printing technology, print, copy, scan, dual-band Wi-Fi, and more features, the printers are equipped with duplex printing, dual-side scanning and come with a three-year warranty. These printers offer better productivity, with printing speeds of up to 40 pages per minute, a paper capacity of 900 sheets, and automatic duplex printing and single-pass dual-side scanning functionalities. It is available for purchase via HP eStore or authorized partners.
