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COMMUNITY: Emma Reid, Cisco
Emma won this award for going over and above in her day job to create programs that help bridge the gender diversity gap. Her dedicated focus for diversity is centred on three key programs: Cisco Connected Women, Women of Influence and Women Rock IT - a program that provides access to self-study courses to build skills through Cisco’s Networking Academy.
Highly commended: Kerry Soussou, Veeam
TECHNICAL: Melody Lei, The Missing Link, and Natalie Piucco, Google
Melody won this award in recognition of her deep security expertise, which includes red and purple teaming - a proposition that few security consultants have undertaken in the Australian market. During her time at The Missing Link she has used her expertise in web application development and cloud technology to win significant business.
Natalie won this award for becoming the first local female Google Cloud customer engineer, and for her leadership in some of Australia’s largest transformation projects. She has helped customers transform their business through machine learning, big data, IoT, serverless computing, Google collaboration tools, Chrome and Android.
INNOVATION: Emma Pudney, Rackspace
Emma won this award in recognition of her work on the concept and development of Service Blocks, which was taken from a locally pioneered innovation and became a globally developed solution under her guidance. Service Blocks allows customers to deconstruct the traditional managed services model into smaller ‘blocks’, reducing cost and wastage.
Highly commended: Cassandra Wallace, Kiandra IT
ENTREPRENEUR: Sharon Melamed, Matchboard
Sharon began pursuing her entrepreneurial dream in 2012 after leaving a high-flying corporate gig. She set about changing the way in which buyers find their ‘perfect match’ suppliers of software and services and, within seven years, Matchboard has helped more than 3000 companies find suppliers across hundreds of categories.
Highly commended: Kellie King, Lean Automation
RISING STAR (Vendor): Emily Baker, CrowdStrike
Emily began her IT career in 2017 and quickly rose through the ranks at CrowdStrike, becoming the company’s first corporate channel account manager in the APJ region, experiencing 45 per cent in net new business as a direct result of her efforts.
RISING STAR (Distributor): Vanessa Loayza, Rhipe
Since joining Rhipe in 2013, Vanessa has experienced multiple promotions due to her achieving outstanding results for the distributor and pursuing the idea of setting up a customer experience team, which eventually led to her role as head of partner experience in 2017.
RISING STAR (Partner): Trisita Saha, NTT
After completing her Masters degree in Mobile, Wireless and Broadband Communications at the University of Westminster in the UK, Trisita began her ICT career in network engineering roles prior to joining NTT in 2017, where her first remit was focused on the largest wireless network projects ever delivered in Australia.
Highly commended: Angela Moutinho, Deloitte
SHINING STARS (Vendors): Marleese Attilakos, Cisco, and Natasha Lambert, Sophos
Marleese has been in the ICT industry for more than 19 years, with a diverse set of skills under her belt as an analyst, sales executive and sales leader. She was recently promoted to regional sales manager and is the number one seller for public sector across A/NZ, achieving 300 per cent of her goal.
Natasha’s career spans 16 years, taking on her first role at Software Express, where she developed key business and communication skills that laid the foundation for her career. In 2017, she moved to Sophos where she was promoted to channel director in September, achieving a 34 per cent increase in technical enablement across Australia.
SHINING STAR (Distributor): Sarah Loiterton, Dicker Data
Sarah’s experience spans 14 years, and since taking over as Dicker Data’s senior business manager for Microsoft, she has delivered 23 per cent growth in its overall Microsoft business. She also led the successful bid for Dicker to become the sole Citrix distributor in Australia, which netted incremental revenue for the distributor.
SHINING STAR (Partner): Delice Coop, Datacom
Delice began her ICT career 20 years ago and joined Datacom in 2005. She has achieved a string of successes during her time and has been instrumental in the outsource partnership win with the Department of Premier and Cabinet, Queensland, and securing a spot for the second term in a row on the government’s preferred supplier list.
Highly commended: Meile Worrad, Optus
ACHIEVEMENT: Jo Masters, Tquila ANZ
Jo has risen through the ranks of each company she has worked at to securing her credentials as CEO of Sydney-based startup Tquila ANZ. She has been instrumental in growing the company from six to 64 staff, expanding its geographical presence and delivering year-on-year revenue growth of 71 per cent in FY18.
Highly commended: Victoria Kluth, Araza
COMMUNITY: Heather Opdam - VMware
Heather wins this award for shining a spotlight on key social issues, such as mental health awareness and workplace diversity. Heather engineered a partnership with the Black Dog Institute at AWS Summit and vForum this year, alongside leading the A/NZ Diversity and Inclusion Council at VMware.
Highly commended: Elizabeth Meredith - Deloitte
TECHNICAL: Elaiza Benitez - Barhead Solutions
Elaiza wins this award in recognition of becoming a Microsoft Value Professional in Business Applications, the only female in Australasia. Elaiza has joined an exclusive group of 169 MVPs in Business Applications globally, of which 20 MVPs are based in Australia and New Zealand.
Highly commended: Annie Lin - VMware
INNOVATION: Lisa Bouari - OutThought
Lisa wins this award for building an Australian-based artificial intelligence SaaS platform in OutThought. The solution took 12 months to create and passed rigorous government audits and regulations, with the goal of making ‘AI accessible to every organisation’.
ENTREPRENEUR: Tracy Thomson - FinXL
Tracy wins this award for building a multimillion-dollar business from scratch, through the launch of FinXL IT Professional Services in 2003. Fast forward 15 years and the consultancy firm has more than 1000 consultants working on client engagements across Australia and New Zealand, with a revenue run rate of $250 million.
RISING STAR (Vendor): Ila Kulkarni - Veeam
Ila wins this award for designing and implementing the Marketing Concierge Program at Veeam, a scalable marketing engine for resellers and service providers. Partner marketing engagement is now at its highest rate, with exponential growth for key partners such as Probax reaching 725 per cent.
Highly commended: Kathleen Grahame - Sophos
RISING STAR (Distributor): An Nguyen - Dicker Data
An wins this award for rising through the ranks at Dicker Data, growing her combined portfolio of offerings to more than $100 million in four years. An has helped build out new value-added capabilities which resulted in Dicker Data being awarded distribution rights to the Lenovo DCG portfolio.
Highly commended: Asher Tarren - Arrow ECS ANZ & Michelle Hahesy - Tech Data
RISING STAR (Partner): Rebecca Ney - The Missing Link
Rebecca wins this award for driving both external and internal change at The Missing Link, through the implementation of new marketing tools and processes. Rebecca spearheaded the launch of a new cyber security division, while redeveloping the company’s branding strategy and roadmap.
Highly commended: Nika Khodjasteh - DXC Technology
SHINING STAR (Vendor): Claudia McIntosh - Microsoft
Claudia wins this award in recognition of continued service to the Australian channel, driven through innovative thinking and a partner-first philosophy. With more than 25 years experience, Claudia is now leading the channel business at Microsoft, heading up an ecosystem of service providers, resellers, integrators and distributors.
SHINING STARS (Distributors): Kaarena Chapman - Exclusive Networks & Jennifer Lilley - rhipe
Kaarena and Jennifer win this award for demonstrating channel excellence over a sustained period of time in Australia, driving growth through new ideas and approaches. Kaarena continues to record double-digit sales growth, while Jennifer is building out a new ecosystem of ISV partners.
SHINING STAR (Partner): Sarah Harris - Thomas Duryea Logicalis
Sarah wins this award for combining sales and marketing capabilities to drive growth for Thomas Duryea Logicalis. Sarah continues to acquire net new customers through a blend of consultancy skills, technical excellence and business development.
ACHIEVEMENT: Tara Ridley - Cisco
Tara wins this award for building, transforming and leading successful sales teams for three companies in two countries over more than 20 years. Tara continues to drive innovation at Cisco, through growing the channel business by more than 12 per cent across Australia and New Zealand.
Highly commended: Jo Masters - Tquila ANZ
COMMUNITY: Vikki Morris - Cisco
Vikki wins this award for giving back to the industry during a career spanning more than 30 years. Vikki is involved in several female mentoring initiatives, and also spearheads philanthropic initiatives around disabilities awareness.
TECHNICAL: Alana Reynard - The Missing Link
Alana wins this award in recognition of over 13 years’ experience working for managed service providers in both Australia and the UK, providing pre-sales and support services to clients varying from 50 to 1000 users and across a range of different industries. Alana holds over 19 vendor specific certifications, some of which are very specialised and difficult to attain.
INNOVATION: Stacey Tomasoni - Datacom
Stacey wins this award for continually looking “behind” the technology, bringing service design and customer centricity into every conversation. Stacey has used this insight to develop creative and innovative solutions that continue to deliver distinguished customer experience across the market.
ENTREPRENEUR: Victoria Kluth - Araza
Victoria wins this award in recognition of continued success as an entrepreneur and technology executive. After starting out as a coder, Victoria has started three new businesses in the past two years, and is now managing director of Araza, a leading technology company that specialises in implementation of highly complex solutions including cloud based applications and robotics.
RISING STAR: Vaishali Vijay - Capgemini
Vaishali wins this award for quickly rising through the ranks, leveraging solid technical expertise with strong business acumen. At 30, Vaishali joined Capgemini as one of the company’s youngest directors, leading data analytics and visualisations capabilities across A/NZ.
SHINING STAR: Andrea O'Halloran - HP
Andrea wins this award for consistently demonstrating outstanding leadership skills during the past 11 years, including managing a diverse customer base across a wide range of industry sectors. Andrea’s key achievements during her time at HP include helping others achieve their goals, reaching revenue goals and delivering technology that transforms people’s lives.
ACHIEVEMENT: Kerrie-Anne Turner - VMware
Kerrie-Anne wins this award for achieving a range of firsts and exemplary results across the Asia Pacific region during a 25 year technology career. One of Kerrie-Anne’s most notable achievements was establishing Symantec’s Southeast Asian presence and building up its Indian operation at the age of 27, continuing her track record of driving business growth in her current role at VMware.
COMMUNITY: Angela Chan - APC by Schneider Electric
Angela won the Community Award for significantly contributing to shaping communities on the edge of the ICT industry, through her ongoing voluntary work across Australia. Angela founded Hackathons Australia and also works closely with Leaders In Heels and supports Coder Factory Academy.
TECHNICAL: Rebecca Callan - MNF Group
Rebecca won the Technical Award for her work in developing a proof of concept for one of the world’s most advanced toll fraud migration platforms, TollShield. In leading a team of developers, Rebecca helped shape a SaaS solution that has been honoured across the country for its award-winning technical innovation.
Highly commended: Charlotte Wang - IBM
INNOVATION: Isabel Boniface - Microsoft
Isabel won the Innovation Award through her ongoing drive for excellence, outlined through her role as a change agent within the industry. With a natural instinct to solve business problems, Isabel combats the challenge of business with natural creativity and over 20 years of experience.
ENTREPRENEUR: Faith Rees - SixPivot
Faith won the Entrepreneur Award following her success in co-founding SixPivot, an emerging cloud first innovator across Australia. After also taking home the Start-up of the Year Award at the 2016 ARN ICT Industry Awards, Faith is a strong advocate for women in technology, serving as a mentor and committee member for a number of associations.
RISING STAR: Holly Melrose - eNerds
Holly won the Rising Star Award for her transformation at eNerds. After starting out as a receptionist, Holly progressed into a proven leader as general manager of Client Services, now responsible for eight direct reports within the business. Holly achieved this in just five years.
SHINING STAR: Lisa Stockwell - Arrow ECS A/NZ
Lisa won the Shining Star Award for her instrumental role in growing the Distribution Central business, which now forms part of Arrow ECS A/NZ. As a well-respected figure within the channel, Lisa has been widely credited for her work in securing distribution rights with Hewlett Packard Enterprise and Microsoft during 2016.
Highly commended: Lizelle Hughes - Amazon Web Services
ACHIEVEMENT: Belinda Jurisic - Citrix
Belinda won the Achievement Award for demonstrating outstanding leadership during a career spanning 24 years. Having developed and executed on several partner strategies, Belinda continues to demonstrate an ongoing passion for the channel in Australia.
Highly commended: Nicolette Moore - Optus Business
LIFETIME ACHIEVEMENT: Wendy O’Keeffe
Wendy won the Lifetime Achievement Award in recognition of nearly 30 years of service to the channel. Since starting out in 1988, Wendy has risen through the ranks to lead the Asia Pacific business of Westcon-Comstor, spanning 13 countries including Australia and New Zealand. Both highly regarded and well respected, Wendy is seen as an Asia growth expert within the channel, having led the start-up of new business in nine countries across North and South East Asia. Wendy - an ARN Hall of Fame inductee - recently announced her intention to step down as Westcon-Comstor executive vice president of Asia Pacific, and will take a break before returning to the industry in the future.
ACHIEVEMENT: Sue Armstrong of Fujitsu
Sue Armstrong of Fujitsu wins the Community award for her commitment to supporting women in ICT. She has coached and mentored 50 women across IBM, Capgemini, Fujitsu and externally to help them progress in their careers and support their development. She is the epitome of a goodwill ambassador, a true champion for promoting gender diversity.
TECHNICAL: Shanna of FireEye
Shanna of FireEye wins the Technical award for her string of achievements since 2001 in her IT security specialist role. A noted technical contribution to the ICT industry was working with Australian federal law enforcement on a string of cyber data breaches linked to international incidents.
INNOVATION: Gandhi Sivakumar, IBM Australia
Gandhi of IBM wins the Innovation award for her stellar journey in the ICT industry, from graduate engineer to becoming a chief architect. Working in multiple technologies, industries and clients, she has become a thought-leader and developed successful implementations of very complex first of a kind solutions.
ENTREPRENEUR: Nicki Bowers, Kloud Solutions
Nicki Bowers wins the Entrepreneur award for her vision and achievements in starting a specialised local Cloud systems integrator, providing one-stop-shop service to large corporations, at a time when there was no comparable service on the market. From a young age, she knew she wanted to run her own business, and her decisions throughout her early career were based on working towards that goal.
RISING STAR: Simran Kaur of Webroot and Sandhya Vaishnav of rhipe
Simran has advanced her career very quickly, having stepped up to guide the sales team at Webroot through a management transition. She has proven people management and business skills and is on track to lead Webroot’s marketing efforts through the wider APAC region.
Sandhya has demonstrated proven results at the distribution level, working for Express Data, as well as working as a channel sales manager for PIVOD Technologies and for Synnex Australia. Over the last 12 months at rhipe, she has signed 50 net new partners and delivered 40-50 per cent growth in cross-selling solutions to partners.The Innovation award recognises the candidate who is a stand-out in delivering ‘big picture’ ideas and vision in the ICT industry, thereby responding to change and discovering unique and challenging business opportunities. The candidate will show a proven track record of finding new and better ways of doing business, continually pushing the envelope in the ICT industry.
SHINING STAR: Kellie Hackney, Kaseya
Kellie Hackney of Kaseya wins the Shining Star award for her proven depth of experience in leading change, influencing business outcomes, leading teams and helping organisations succeed. In the ICT industry over 18 years, she started at the ground level as a receptionist and has progressed to running APJ for Kaseya. She has a particular interest in encouraging young women, who are still in school, into an ICT orientated career.
ACHIEVEMENT: Karen Drewitt, The Missing Link
Karen Drewitt wins the Achievement award for her leadership and long list of achievements as part owner and general manager of The Missing Link. Under her guidance, the company has grown staff by 700 per cent and revenue by 1200 per cent. She mentors staff, is a voice in the wider ICT community and an advocate for all women in the industry.
LIFETIME ACHIEVEMENT: Maree Lowe, ASI Solutions
ACHIEVEMENT: Allyson Corcoran, Cisco
Allyson Corcoran won the Achievement award for her strong financial and business acumen, which is deeply respected within the company and the ICT industry at large. She has worked in the IT industry for more than 22 years – 14 of which have been spent at Cisco. She has made several important contributions to the ICT industry including designing courses for senior managers and directors within Cisco Technical services, which has become a learning and development module rolled out across all business units within the region.
INNOVATION: Megan Hastie, Brisbane School of Distance Education
Megan Hastie took out the Innovation award for her outstanding work with robotics in a bid to change the way schools teach ICT. Megan is leading a Robots project that uses an emerging digital technology to meet the urgent need to skill Australian students in digital technologies. Early in her career, while teaching in Far North Queensland in remote communities on Cape York Peninsula, she saw firsthand that geography and distance were significant barriers to accessing basic public services and exercising the rights and duties of citizenship in Australia.
COMMUNITY: Kelly Davis, UXC Connect
Kelly Davis won the Community award for her range of philanthropic efforts including her work as a volunteer for Mentor for Raise, the Youth Mentoring Foundation where she is able to take her ICT experience and knowledge and teach children who are interested in the industry. Kelly is also a volunteer for Lou’s Place which is a daytime refuge for women. Her list of community volunteering also includes: volunteer for Sydney Homeless Connect; foster carer for Animal Welfare League NSW; pyjama angel volunteer for the Pyjama Foundation; volunteer for Breast Cancer Network Australia, among others. She is also heavily involved in coordinating and running all ‘women in IT’events at the company, which is above and beyond her job function.
RISING STAR: Aggie Szemplinska of Veeam Software
Aggie Szemplinska wins in this category for her top performing results in the Northern region and her ongoing channel leadership. She is widely recognised as a trusted advisor to senior management and principals within the key channel partners. Starting out 10 years ago in Europe, she has steadily achieved top results across a number of ICT roles. At Veeam, she was awarded Top Field Rep of the Quarter across APAC for both Q1 and Q2 of this year, and she is on track to win presidents club honours, which puts her amongst Veeam’s global elite.
ENTREPRENEUR: Nicki Page, Breeze
IT veteran, Nicki Page of Breeze, took out the Entrepreneur award for her courage to leave a secure job with Microsoft to pivot and transform the business model of Breeze ( a Microsoft training partner run by her husband at the time) and get it ‘back on track’. Within two years, Nicki had the system integrator business growing again from a start-up phase to recognising 30-40 per cent year-on-year growth. She also identified the need to innovate and create new business revenue streams and therefore led the Breeze team through a Cloud business transformation.
TECHNICAL: Katrina Read, IBM
Katrina Read was recognised in this category for her proven ability to “problem solve” and her rare mix of technology and business acumen. While at Oracle, she played a pivotal role in building the world’s first 8-node and 32-node clustered databases. With IBM for the past seven years, she has achieved top results and was promoted to a senior architect role within the Business Analytics team in A/NZ. She was awarded the Worldwide Business Analytics Architect of the Year award in 2012, and recently promoted to the role of Big Data and Analytics Technical Leader for IBM Asia-Pacific. She is also a closet Apple developer and been asked to take a leadership role on the strategic partnership between IBM and Apple.
SHINING STAR: Melanie Duca, Intel Security
Melanie Duca won the Shining Star award for her proven leadership skills and work ethic that recognises her as the youngest of the company directors to lead the consumer team globally. She heads the entire consumer marketing team across the Asia-Pacific region, which supports almost 45 per cent of the revenues and 80 per cent of the profitability. She has been involved in major company projects including the Tweens and Teens research, which she helped to spearhead in Asia. The research has helped to shape the company’s cyber education program.
LIFETIME ACHIEVEMENT: Fiona Dicker, Dicker Data
Fiona Dicker's Lifetime Achievement award recgnises her outstanding leadership in steering Dicker Data's success. In the mid-80s David Dicker and Fiona started an R&D arm of the family business to manufacture PCs, before moving exclusively to distribution. Fiona established a strong reputation for excellent customer service with both vendors and resellers. Over her 22 years at the helm, Fiona was respected for her level business head and her good old-fashioned belief that honesty and hard work lead to success. Fiona was also a pioneer in providing a work environment which could attract and retain female employees. As she juggled motherhood and business, she set up an in house creche designed to offer a work-life balance for parents on the Dicker staff. Since leaving the management of Dicker in 2004, she has remained a director and shareholder and was intricately involved in the integration of Express Data into Dicker Data.
ACHIEVEMENT: Sara Watts, IBM
Sara won the award for her proven leadership skills and commitment to the Australian channel throughout her 20 years of service at IBM.Sara’s distinguished career is littered with milestones, peaking with her appointment as IBM’s CFO in 2008. She has been a key figure in the company’s back office transformation and business process improvement, and is recognised as an authority on finance transformation, data analytics, social business and the impact of technology on finance teams and business models. She is a mentor to both IBM staff and the next generation of future business leaders, both in Australia and worldwide.
TECHNICAL: Linette Voller, Symantec
Linette’s high profile technical contributions to the ICT Industry, including one of Symantec’s key products, Netbackup, are at the core of her win. An advisor to governments, banks, ICT consultants, universities and telcos on data protection and recovery, she is the person tech support calls for its tech support. Linette’s dedication to customer service has seen her recognised within Symantec on several occasions and she is a winner of the ‘Standing Ovation’ award, one of the highest awards available in the company. Linette makes the complex understandable and solves problems that have stumped IT departments the world over while remaining calm in crisis situations.
COMMUNITY: Gabrielle Dracopoulos, VMware
Gabrielle has gone above and beyond in her efforts to mentor and support women both in and out of the company, supporting them in education and on building their career paths. She manages the VMWare Foundation for ANZ and the Foundation Citizen Council helping women build new skills. Gabrielle also actively finds volunteering opportunities for VMware staff and helps them give back something to the community. She also plays a major role in the community outside of work as volunteer with children’s charity Variety, and as an active member of an Autism support group. Her inspiring and influential work also saw here write a series of blogs for VMware on International Women’s Day.
ENTREPRENEUR: Sharon Whitehand, WhiteGold Solutions
Over a decade ago, Sharon founded ultra-successful, WhiteGold Solutions, with husband, Dominic, and their business partner, Jonathan Odria. The company now boasts a growth trajectory of 60 per cent year-on-year and has also been the ARN IT Industry Solutions Distributor of the Year Award holder three times in the last four years. There’s no question Sharon keeps WhiteGold’s operational aspects ticking along smoothly. Her reputation for innovation, risk-taking and hard work has seen her construct and manage WhiteGold’s trail-blazing ventures, product and services.
INNOVATION AWARD: Angela Coronica, Cisco
Over 21 years in the IT industry, Angela has developed a stellar reputation for challenging the status quo, and for developing new ways to solve problems for clients while driving growth and revenue. Her proven success in leading the implementation of Cisco’s marketing is pivotal in the success of the Cisco/VMware partnership. It has helped the company identify market gaps, acquire new business opportunities and work better with its partners. Angela has now managed to integrate these new tools into the business in order to create a useful service for the business beyond simple marketing.
RISING STAR: Lisa Youlden, Nextgen Distribution
Lisa has been recognised for her innovative approach to building solutions in a career spanning 16 years. Lisa started out at IT giant, Tech Pacific, in 1997, and within two years of joining, she was running the SMB sales ream, with 25 staff and the largest single quota in the company. By the time she turned 30 she was running the IBM Business Unit at Tech Pacific, achieving 60 per cent growth in revenues within a year. Since then she has held key roles at Ingram Micro and Microsoft before joining start-up Nextgen Distribution as its General Manager in 2012. A measure of her success can be seen in the fact that Nextgen’s business has gone from zero to $60 million in two years.
ACHIEVEMENT: Sara Adams, Cisco Systems Australia
Sara won the award for her proven leadership skills and outstanding commitment to the Australian reseller channel. She was named Cisco’s Managing Director of the Partner Business Group in 2012, a leadership role that sees her implementing the strategy for the company’s largest portfolio of business within the region. She is the only person in the Cisco A/NZ business to be given the ‘managing director’ title, as a reflection of the level of responsibility she holds in the business. Her global experience in Canada, the United Kingdom and the United States, her proven results and career advancements at Cisco over the past 13 years, and her ongoing efforts as a role model and mentor to other career women, are some of the key reasons why Sara is being recognised today.
RISING STAR: Rhody Burton, VMware
Rhody won the award for her dedication and passion to career advancement and her tireless commitment to the Australian reseller channel. She started her career in 1997 at Seagate Software, where she developed a love for the channel. Through hard work and guidance she landed some key promotions, one of which was managing VARs and distribution partners. By the time she was 26, Rhody was managing an entire team, a role that made her one of the youngest managers globally. At VMware, Rhody has demonstrated thought leadership and innovation and was asked to be the ‘Acting Channels Director’ while a replacement was found. As part of her “growth path,” in the next 12 months Rhody will be managing a different division of the partner team in order to gain new skills and to further develop her channels career.
ENTREPRENEUR: Dawn Edmonds, NewLease
Dawn won the award for her proven leadership skills, entrepreneurial successes and in-depth IT knowledge. She was integral in establishing NewLease as one of the first SPLA distributors globally – and in clinching some top accolades including the Microsoft Australian Distributor of the Year Award 2011. In her role as Chief Operating Officer, Dawn has developed operational and reporting processes and procedures that have been recognised as World’s best practice by Microsoft. Prior to starting NewLease, Dawn was instrumental in building two successful start-up businesses, in two very different industries: temporary labour hire and IT outsourcing. She has also held managerial positions in a diverse range of companies within both the public and private sector.
INNOVATION: EMMA SCOTT, Express Data
Emma won the award for her creative and innovative work on various projects and in various positions in product management, licencing and marketing over her 13-year career at the company. Her proven success in leading the implementation of a challenging, yet pivotal marketing intelligence project within the marketing department is well recognised and received by the organisation – and a prime example of her innovation and forward thinking efforts. This project involved compiling a comprehensive database of end-user information based on the registration of the resellers’ customer information. Despite the myriad risks and challenges, Emma managed to integrate the new tools into the business in order to create a useful service for many areas of the business beyond marketing.
TECHNICAL: Vanessa Sulikowski, Cisco Systems Australia
Vanessa won the award for her noted technical contribution to the ICT Industry. She has the ability to take complex business requirements and design and then architect solutions and strategy that Excellerate the overall direction of the business. During the past 10 years, Vanessa has moved from a Customer Sales Engineering role to a Consulting Systems Engineer and now to a Senior Technical Solutions Architect. Recognised for her advanced technical skills, Vanessa was awarded the Cisco “Chairman’s Club Award” for her technical excellence in 2011. As a senior member of Cisco’s Asia-Pacific unified Communications and Collaboration Architecture team, she has built a reputation as a “go-to” person for complex technical queries and is a key contributor in the training and enablement of other engineers across Cisco and its resale partners. She also leads various global technical working groups inside Cisco, and is a regular speaker at industry events.
COMMUNITY: Amy Christopher, Symantec
Amy won the award for her ongoing dedication and commitment to promoting the environment, ensuring corporate responsibility and developing opportunities for women in IT. In addition to her role as the channel marketing manager for Asia-Pacific and Japan, Amy volunteers her time to act as the Chair of the Symantec Community Relations Committee (CRC). The committee focuses on four key areas: environmental responsibility; diversity and inclusion; online safety; and career development for women in the areas of Science Technology Education and Maths. As the chair of the CRC, Amy has spearheaded several community outreach programs such as the annual Symanteclaus Appeal in conjunction with the Salvation Army. In her 15 years in the IT industry, Amy is well recognised as a strong champion for women in IT, and is a goodwill ambassador for Symantec and the wider community.
Global Mobile Security Market Is Expected To Reach USD 29.41 Billion By 2027 At A CAGR Of 19.4 percent.
Maximize Market Research has published a report on the Global Mobile Security Market that provides a detailed analysis for the forecast period of 2021 to 2027.
Global Mobile Security Market Scope:
The report provides comprehensive market insights for industry stakeholders, including an explanation of complicated market data in simple language, the industry’s history and present situation, as well as expected market size and trends. The research investigates all industry categories, with an emphasis on key companies such as market leaders, followers, and new entrants. The paper includes a full PESTLE analysis for each country. A thorough picture of the competitive landscape of major competitors in the Global Mobile Security market by goods and services, revenue, financial situation, portfolio, growth plans, and geographical presence makes the study an investor’s guide.
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Global Mobile Security Market Overview:
Global Mobile Security refers to the use of passwords, personal identification numbers (PINs), and pattern screen locks to safeguard sensitive data stored and transferred by mobile devices. Depending on the user’s needs, it provides email security, endpoint protection, a secure web gateway, a virtual private network (VPN), a cloud access security broker (CASB), and an enterprise mobile management (EMM) platform. It helps with backup data, regulatory requirements, application control, security policy enforcement, device update remote control, and automated device registration. As a result, businesses are increasingly depending on Global Mobile Security solutions to reduce risks, limit unwanted network access, and protect devices from malware threats and unintentional loss.
Global Mobile Security Market Dynamics:
The increase in demand for smartphones, tablets, and laptop computers is the key factor driving the growth of the global Global Mobile Security industry. Additionally, the growing use of high-speed internet and the Internet of Things (IoT) is boosting the global Global Mobile Security market ahead. Meanwhile, the rising adoption of bringing your device (BYOD) policies in various organizations and enterprises, as well as the increasing internet connectivity of such devices for communication and data transmit purposes, have made them vulnerable to cyber-attacks and data thefts, significantly increasing demand for Global Mobile Security globally. Besides that, rising mobile applications in the banking, financial services and insurance, healthcare, and telecommunications industries are expected to drive global market growth.
The main factor restricting the growth of the global Global Mobile Security market, however, is the high cost of Global Mobile Security solutions. Multi-factor authentication, such as biometric verification and two-step verification, is a current trend in the global Global Mobile Security market.
Global Mobile Security Market Regional Insights:
In 2019, North America held a 41.4 percent share of the global market. The area is expected to grow significantly during the forecast period due to an increase in business expenditure on information security solutions. In April 2019, for example, the United States Department of Homeland Security (DHS), in collaboration with other federal agencies such as the Cyber Security and Infrastructure Security Agency (CIST) and the Science and Technology Directorate (S&T), is developing new standards and Global Mobile Security R&D programs to address security gaps in mobile network communications. The United States accounted for the greatest revenue share in North America in 2019 and is expected to continue its supremacy throughout the forecast period. The regional market is being driven by the increasing usage of mobility devices in different sectors such as government and defense, as well as retail.
Over the forecast period, Asia Pacific is expected to grow at the fastest Pace. Growing smartphone usage, advancements in mobile device technology, and sophisticated network connection in the area are all important variables that predict an increase in Global Mobile Security concerns. Additionally, government digitization programs and the proliferation of digital transaction applications are resulting in malware and phishing assaults on mobile devices. As a result, people and businesses are pacing their efforts to embrace security solutions for portable devices.
Global Mobile Security Market Segmentation:
• Mobile identity management
• Mobile data protection
• Mobile VPN
• Training and support
• Managed service
By End User:
• Individual user
• Enterprise user
• Financial institutions
• Telecommunications & IT
• Manufacturing & automotive
• Aerospace, defense, intelligence
By Operation System:
Global Mobile Security Market Key Competitors:
• Apple Inc.
• Intel Security (McAfee)
• Symantec Corporation
• VMware, Inc.
• Microsoft Corporation
• F-Secure Corporation
• Citrix Systems, Inc.
• Trend Micro, Inc.
• AVG Technologies
• Sophos Ltd.
• Kaspersky Lab
• innoPath Software
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When we discuss diversity, equity, and inclusion (DEI), we aren’t just referring to gender, race, or sexual orientation or ability. DEI encompasses much more than that, including the coming together of backgrounds, experiences, skills, perspectives, and values. More importantly, it’s an integral component of a company‘s bottom line.
DEI awareness remains front and center in the IT channel in 2022. It allows organizations to be more inclusive of different ideas, cultures, and lifestyles, leading to innovation, creativity, and improved company culture. It also positions companies to hire the best employees from a diverse and often untapped candidate pool while increasing customer satisfaction with their products, solutions, and services.
Research shows that organizations with diverse workforces lead to more creative teams and increase a company‘s bottom line. According to a global report from the International Labour Organization, companies with more inclusive business cultures and policies see a 59 percent increase in innovation and 37 percent better assessment of consumer interest and demand. A Boston Consulting Group (BCG) study found that diverse companies had a 19 percent higher innovation revenue.
DEI isn‘t just a metric or business goal that companies strive for; it is a vital part of a successful revenue-generating business. When you prioritize DEI, every facet of your organization benefits, including the bottom line.
As a US $70 billion revenue global technology powerhouse with more than 75,000 employees worldwide, Lenovo is well aware of the impact DEI can have on business. Building on its success over the last few years, Lenovo is expanding its commitment to advancing diversity, equity, and inclusion in the workplace. Part of Lenovo’s mission is to ensure the leaders reflect the various cultures and ethnicities of the workforce.
Calvin Crosslin is the chief diversity officer for Lenovo and president of the Lenovo Foundation. With a combined 30 years of experience in Human Resources at IBM and Lenovo, he is passionate about diversity’s impact on the workplace and Lenovo’s diverse global customers and channel partner community.
“We believe technology companies have the capability and profound responsibility to champion diversity, equity, and inclusion. Not only in the products, solutions, and services we provide, but also in the values we foster in our internal and external practices,” says Crosslin.
“Many partners want to do business with institutions they can relate to personally, which requires a diverse staff and leadership team. This is especially true of the IT channel,” he says. “We want our team to reflect the partners we serve so we can better understand and address their business needs.”
While the importance of DEI in the workplace cannot be overstated, it isn’t easy to implement successful strategies that extend into the supply channel. “We are committed to maximizing the inclusion of small and diverse suppliers into our sourcing activities to create an increasingly competitive supplier base, which ultimately will ensure the greatest value for Lenovo,” says Crosslin.
As you create your own culture of diversity and belonging, it can be helpful to see how other companies successfully promote and incorporate DEI into their business practices. Look to Lenovo as a trusted partner to help you reap the benefits of your program while creating an employee experience inclusive of all.
To find out more, visit www.lenovo.com/us/en/about/social-impact, and read the latest news.
Cisco's goal for Webex is to be the leading collaboration brand. It wants "Webex Suite" to be the "most comprehensive communications platform, most cost-effective and most reliable and secure collaboration tool." Aggressive? Yes. And today, Cisco made numerous, bold announcements about the platform, which I found quite interesting, which I think will add customer value and provide even more competition into the collaboration market.
The company officially announced the Webex rebrand, a new campaign, added new capabilities into what's now called "Webex Suite," and repriced many of its latest products. The rebrand will change the nomenclature of Webex to Webex by Cisco, but I believe this business decision goes a lot deeper than simply updating a name and logo and committing to a new marketing strategy like I see some companies do. The future of Hybrid collaboration primarily drives the decision to rebrand the company's collaboration platform as we continue to experience working with both in-office and remote employees simultaneously.
I believe Cisco is taking this rebranding very seriously. Nothing echoes that sentiment more than Cisco's goal of being the most loved brand in collaboration . The collaboration market is an excellent market for Cisco to focus on as it lies within its core competencies. I’ll admit, at times I have questioned this, but it makes sense to me now, particularly that I see the company “going for it”. The rebrand means very little to the customer without massive product innovations that provide a much-improved user experience.
Cisco decided to invest in the rebrand of Webex because it believes that hybrid work is here for the long haul. There were a few key metrics that Cisco pointed to drive this home. According to a 2020 Global Workforce study by Dimensional Research, meetings that included at least a single remote participant grew from 8% previously to 98% going forward. Also, 87% of executives plan to make changes to their real estate strategy in the next 12 months. Updating company real estate strategy could mean moving away from individual workspaces to more collaborative, open environments.
With the new launch, Cisco seems hyper-focused on crafting a superb user experience for hybrid work, which will be essential because it wants to be the most loved brand in collaboration. One of the most significant upgrades is the new Webex Suite. Think of this as a singular platform for completing various tasks ranging from calling and messaging to polling and events. With this version of Webex, there were more than 800 innovations added since September. These included gesture recognition, noise removal, speech enhancement, custom layouts, open APIs, immersive share, and much more. By practicing the list, I can tell that Webex is much improved compared to the last version. I am excited to use the application for myself soon and provide a more in-depth analysis of its functionality.
Cisco also claimed that pricing the new Webex subscription was 40% lower than a-la-carte and competitive offerings. On the hardware side, Cisco seems to be incentivizing customers to use its collaboration devices with Webex. Customers can save up to 50% on devices like the Webex Desk Camera, Webex Desk Pro, and Room Kit when they have a qualifying Webex contract including the Webex Suite . I like this move from Cisco because it gets enterprises in the Webex ecosystem for less and allows them to experience a hardware and software combination that Cisco fully manages. Suppose customers pair Webex with third-party hardware its more complicated to guarantee a great experience. This aggressive pricing structure is a great way to get users in quickly.
I have confidence that a company as competent as Cisco can pull off a world-class collaboration application but leading the industry in innovation and being the preferred application for enterprise customers won't be easy. The amount of effort Cisco has put into new Webex features out of the gate gives me confidence that the company is ready to fight. Several other big fish in this pond don’t want to lose any market share, so this will be a battle between giants.
Cisco knows it has many challenges when it comes to brand perception. The company knows it needs to increase awareness and, at the same time, change the perception of the brand. I believe part of the brand challenge is that many self-hosting Webex customers don’t pay enough attention to quality of service and the experience suffers. I already talked about the innovations, and modified cloud pricing that I believe are part and parcel of being the top collaboration brand.
The new Webex logo looks premium and modern. The blue and green rotating helix in the logo represents "the harmonious flow of ideas that happens when people come together as equals." I see it as an equal footing between IT and end users. The new branding embodies a deep commitment to the future of Hybrid work collaboration from Cisco. The company wants its branding to compliment all of the work and acquisitions that went into the new application.
The Webex rebrand looks like a natural extension of Cisco's declared purpose around "powering an inclusive future", and a continuum of the corporate Bridge to Possible campaign. I wrote about that campaign here in 2018.
We've seen the company lean-in to stories about bringing critical medical care to remote, rural communities; to connecting classrooms around the world to help teachers and students navigate a virtual learning experience. It's nice to see this continuity carry through the business, from Chuck Robbins and the leadership team, to the brand story, to way the company has re-imagined its products. I do love to see the brand consistency and I'm surprised it still "works" three years later. But it does.
Existing users will be able to see the new logo with updates starting on June 15th. New users downloading the app, starting on June 8th, all Webex apps will boast the updated branding. The updated Webex branding is about changing the focus and perception of Webex while backing it up with a deep product portfolio of collaboration hardware and software.
Webex brand campaign
With this Webex rebrand, Cisco says it’s going big with a marketing push. The brand campaign for this new launch wouldn't be complete without customer testimonials and focusing on premium partners. Customer testimonials need to show, not tell other customers, how Webex is changing and improving the way they collaborate.
The McLaren F1 Racing team is the focus of this new brand campaign. The company is competing at the top level of Formula 1 racing and using Webex to design its new race cars and collaborate; that's cool, in my opinion. You can see how the McLaren F1 Racing team is using Webex to collaborate here.
Adding a premium partner like McLaren does a lot for changing the perception of the Webex brand at a critical time for the company. I love to see the big initial marketing push from Cisco, and I believe partnering with McLaren for its first campaign is a good move.
I’ll admit. I’m a huge F1 fan and can’t wait to see how McClaren uses Webex when the race comes to my hometown, Austin at the COTA.
I think this is an excellent move from Cisco, and it is coming at the right time. I ran all my businesses in a “go big or stay home” mentality and this is great to see. The collaboration market is more significant than ever, and with the shift to hybrid work continuing to expand, this is the right time for the company to go all in. Cisco has deep roots in the collaboration market, and with its new brand and fantastic product, the future seems to be very promising.
I don't want to sway you to view the launch through rose-colored classes, in any case. I’ve run many large businesses and led numerous product marketing teams. There is a lot of execution and competition between the company becoming the most beloved brand in collaboration. I believe Cisco has the hardware, software, services and many bright people up to the task. I will continue to watch this rollout closely and look forward to sharing my first impressions of the new Webex Suite.
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‘Given its ability to boost innovation, productivity, resilience, and help organizations scale, IT has become a high priority in a company’s budget. As such, there is every reason to believe technology spending in the B2B space will continue to surpass GDP growth,’ says IBM CEO Arvind Krishna.
A strengthening IT environment that is playing into IBM AI and hybrid cloud capabilities means a rosy future for IBM and its B2B business, CEO Arvind Krishna told investors Monday.
Krishna, in his prepared remarks for IBM’s second fiscal quarter 2022 financial analyst conference call, said that technology serves as a fundamental source of competitive advantage for businesses.
“It serves as both a deflationary force and a force multiplier, and is especially critical as clients face challenges on multiple fronts from supply chain bottlenecks to demographic shifts,” he said. “Given its ability to boost innovation, productivity, resilience, and help organizations scale, IT has become a high priority in a company’s budget. As such, there is every reason to believe technology spending in the B2B space will continue to surpass GDP growth.”
[Related: IBM STARTS ‘ORDERLY WIND-DOWN’ OF RUSSIA BUSINESS]
That plays well with IBM’s hybrid cloud and AI strategy where the company is investing in its offerings, technical talent, ecosystem, and go-to-market model, Krishna said.
“Demand for our solutions remains strong,” he said. “We continued to have double-digit performance in IBM Consulting, broad-based strength in software, and with the z16 [mainframe] platform launch, our infrastructure business had a good quarter. By integrating technology and expertise from IBM and our partners, our clients will continue to see our hybrid cloud and AI solutions as a crucial source of business opportunity and growth.”
Krishna said hybrid clouds are about offering clients a platform to straddle multiple public clouds, private clouds, on-premises infrastructures, and the edge, which is where Red Hat, which IBM acquired in 2019, comes into play, Krishna said.
“Our software has been optimized to run on that platform, and includes advanced data and AI, automation, and the security capabilities our clients need,” he said. “Our global team of consultants offers deep business expertise and co-creates with clients to accelerate their digital transformation journeys. Our infrastructure allows clients to take full advantage of an extended hybrid cloud environment.”
As a result, IBM now has over 4,000 hybrid cloud platform clients, with over 250 new clients added during the second fiscal quarter, Krishna said.
“Those who adopt our platform tend to consume more of our solutions across software, consulting, and infrastructure, [and] expanding our footprint within those clients,” he said.
IBM is also benefitting from the steady adoption by businesses of artificial intelligence technologies as those businesses try to process the enormous amount of data generated from hybrid cloud environments all the way to the edge, Krishna said. An IBM study released during the second fiscal quarter found that 35 percent of companies are now using some form of AI with automation in their business to address demographic shifts and move their employees to higher value work, he said.
“This is one of the many reasons we are investing heavily in both AI and automation,” he said. “These investments are paying off.”
IBM is also moving to develop leadership in quantum computing, Krishna said. The company currently has a 127-qubit quantum computer it its cloud, and is committed to demonstrate the first 400-plus-qubit system before year-end as part of its path to deliver a 1,000-plus-qubit system next year and a 4,000-plus-qubit system in 2025, he said.
“One of the implications of quantum computing will be the need to change how information is encrypted,” he said. “We are proud that technology developed by IBM and our collaborators has been selected by NIST (National Institute of Standards and Technology) as the basis of the next generation of quantum-safe encryption protocols.”
IBM during the quarter also move forward in its mainframe technology with the release of its new z16 mainframe, Krishna said.
“The z16 is designed for cloud-native development, cybersecurity resilience, [and] quantum-safe encryption, and includes an on-chip AI accelerator, which allows clients to reduce fraud within real-time transactions,” he said.
IBM also made two acquisitions during the quarter related to cybersecurity, Krishna said. The first was Randori, an attack surface management and offensive cybersecurity provider. That acquisition built on IBM’s November acquisition of ReaQta, an endpoint security firm, he said.
While analysts during the question and answer part of Monday’s financial analyst conference call did not ask about the news that IBM has brought in Matt Hicks as the new CEO of Red Hat, they did seem concerned about how the 17-percent growth in Red Had revenue over last year missed expectations.
When asked about Red Hat revenue, Krishna said IBM feels very good about the Red Hat business and expect continued strong demand.
“That said, we had said late last year that we expect growth in Red Hat to be in the upper teens,” he said. “That expectation is what we are going to continue with. … Deferred revenue accounts for the bulk of what has been the difference in the growth rates coming down from last year to this year.”
IBM CFO James Kavanaugh followed by saying that while IBM saw 17 percent growth overall for Red Hat, the company took market share with its core REL (Red Hat Enterprise Linux) and in its Red Hat OpenShift hybrid cloud platform foundation. Red Hat OpenShift revenue is now four-and-a-half times the revenue before IBM acquired Red Hat, and Red Hat OpenShift bookings were up over 50 percent, Kavanaugh said.
“So we feel pretty good about our Red Hat portfolio overall. … Remember, we‘re three years into this acquisition right now,” he said. “And we couldn’t be more pleased as we move forward.”
When asked about the potential impact from an economic downturn, Krishna said IBM’s pipelines remain healthy and consistent with what the company saw in the first half of fiscal 2022, making him more optimistic than many of his peers.
“In an inflationary environment, when clients take our technology, deploy it, leverage our consulting, it acts as a counterbalance to all of the inflation and all of the labor demographics that people are facing all over the globe,” he said.
Krishna also said IBM’s consulting business is less likely than most vendors’ business to be impacted by the economic cycle as it involves a lot of work around deploying the kinds of applications critical to clients’ need to optimize their costs. Furthermore, he said. Because consulting is very labor-intensive, it is easy to hire or let go tens of thousands of employees as needed, he said.
For its second fiscal quarter 2022, which ended June 30, IBM reported total revenue of $15.5 billion, up about 9 percent from the $14.2 billion the company reported for its second fiscal quarter 2021.
This includes software revenue of $6.2 billion, up from $5.9 billion; consulting revenue of $4.8 billion, up from $4.4 billion; infrastructure revenue of $4.2 billion, up from $3.6 billion; financing revenue of $146 million, down from $209 million; and other revenue of $180 million, down from $277 million.
On the software side, IBM reported annual recurring revenue of $12.9 billion, which was up 8 percent over last year. Software revenue from its Red Hat business was up 17 percent over last year, while automation software was up 8 percent, data and AI software up 4 percent, and security software up 5 percent.
On the consulting side, technology consulting revenue was up 23 percent over last year, applications operations up 17 percent, and business transformation up 16 percent.
Infrastructure revenue growth was driven by hybrid infrastructure sales, which rose 7 percent over last year, and infrastructure support, which grew 5 percent. Hybrid infrastructure revenue saw a significant boost from zSystems mainframe sales, which rose 77 percent over last year.
IBM also reported revenue of $8.1 billion from sales to the Americas, up 15 percent over last year; sales to Europe, Middle East, and Africa of $4.5 billion, up 17 percent; and $2.9 billion to the Asia Pacific area, up 16 percent.
Sales to Kyndryl, which late last year was spun out of IBM, accounted for about 5 percent of revenue, including 3 percent of IBM’s Americas revenue.
IBM also reported net income for the quarter on a GAAP basis of $1.39 billion, or $1.53 per share, up from last year’s $1.33 billion, or $1.47 per share.
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