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Exam Code: MB-310 Practice exam 2022 by team
MB-310 Microsoft Dynamics 365 for Finance and Operations, Financials (2022)

Set up and configure financial management (35-40%)
Manage and apply common processes (20-25%)
Implement and manage accounts payable and receivable (20-25%)
Manage budgeting and fixed assets (15-20%)

Set up and configure financial management (35-40%)
Implement and configure financial modules
• configure and apply accrual schemes
• configure cash flow reports
• configure the letter of credit and letter of certain templates
• set up intercompany accounting
• create and configure account structures
• configure other modules including cash and bank management and budgeting, credit and collections, audit workbench, and consolidations
• implement posting definitions
Implement and test cost and allocation policies
• implement cost accounting processes
• implement inventory costing versions
• implement item groups
• create and process Ledger allocation rules
• demonstrate use of cost accounting terminology
• construct fiscal calendars, years, and periods
Perform periodic processes
• configure financial period close
• define and demonstrate periodic closing processes and end-of-year processes
• demonstrate regional tax reporting capabilities
• perform bank reconciliation
• perform financial consolidation
• create a cost accounting report by using the cost accounting Report Wizard
• allocate funds by using Accounting distributions
Configure, collect, and report taxes
• configure tax components
• implement and test end-of-year tax reporting
• prepare periodic filings

Manage and apply common processes (20-25%)
Define and configure the account structure
• demonstrate the advanced ledger entries functionality
• set up derived financial hierarchies
• demonstrate financial consolidation and elimination processes
• set up funds
• define and configure the main account
• define and configure the financial dimensions and dimension sets
• perform financial statements
• perform tracking of posted transactions
Implement regulatory and localization features and manage currencies
• set up legal entity currencies and conversions
• configure currency exchange rate providers
• implement foreign currency revaluation processes
• determine which regulatory and localization features to apply to a given scenario
Implement and manage journals
• identify the different types of journals available and their setup
• set up journal controls
• configure the journal posting restriction rules
• configure approval processes by using workflows
• create voucher templates
• perform daily procedures using journals

Implement and manage accounts payable and receivable (20-25%)
Implement and manage Accounts receivable
• set up customer posting profiles
• manage delinquent customers
• configure billing codes for free text invoices, process orders, invoices, and payments
• configure and process credit and collection
• configure customer payment setup
• prepare and send customer account statements
• configure accounts receivable charges
Implement and manage Accounts payable
• configure invoice validation policies
• set up vendor posting profile, process orders, invoices, and payments
• configure the Vendor collaboration module
• configure vendor payments
• configure accounts payable charges

Manage budgeting and fixed assets (15-20%)
Configure and manage Budgeting processes
• configure budgeting components
• create a budget plan template
• create a budget plan by using the budget plan wizard
• perform the budget planning process
• configure budget controls
• create and demonstrate registry entries
• implement budget workflows
Implement and manage fixed assets
• create fixed assets and fixed assets groups
• configure fixed asset parameters
• identify when to enable integration with purchasing and sales module
• perform acquisition, depreciation, and disposal of fixed assets

Microsoft Dynamics 365 for Finance and Operations, Financials (2022)
Microsoft Operations, testing
Killexams : Microsoft Operations, testing - BingNews Search results Killexams : Microsoft Operations, testing - BingNews Killexams : Amazon's carbon emissions went up by 18% again, says it will still hit zero carbon by 2040 No result found, try new keyword!Amazon's carbon emissions went up by 18 percent two years running, but the company says it will still be carbon neutral before 2040 The cloud and retail giant increased the amount of electricity it ... Tue, 02 Aug 2022 04:22:00 -0500 en-US text/html Killexams : Hydrogen fuel cells could provide emission free backup power at datacenters, Microsoft says

In 2018, Microsoft collaborated with engineers at the National Renewable Energy Laboratory in Golden, Colorado, to power a rack of computers with a 65-kilowatt PEM fuel cell generator. Then, in 2020, the team hired Power Innovations in Salt Lake City, Utah, to build and test a system that could power 10 racks – a row – of datacenter servers for 48 consecutive hours with a 250-kilowatt hydrogen fuel cell system.

After that successful proof-of-concept demonstration, the team set out to prove the viability of a three-megawatt system, which is of sufficient size to replace a diesel generator at a datacenter.

The problem, Monroe noted, was that nobody made PEM fuel cell systems that large – three megawatts is more than 10 times bigger than the system the company tested in Utah. Three megawatts is enough energy to power about 10,000 computer servers or 600 homes.

‘The coolest thing’

The challenge to build a three-megawatt fuel cell system resonated with engineers at Latham-based Plug, a pioneer in the commercial development of fuel cell and green hydrogen technologies. Today, the company offers solutions throughout the green hydrogen ecosystem — from production and transportation to storage, handling and dispensing.

“Drawing it on the whiteboard and saying, ‘Okay, we know we can do this, we know we can do this,’ was a lot of fun,” said Scott Spink, the director of engineering for Plug. “The real challenge for this project was that we didn’t get to rely on one proven technology. Every piece of that fuel cell system came through a team that was at the forefront of what they were doing.”

The 125-kilowatt fuel cells – 18 of which are packed into each shipping container – are the largest the company has ever made, and the three-megawatt fuel cell system is Plug’s biggest application. Because the system is larger than anything built before, so too are all the components, from compressors and heat exchangers to grid-scale inverters and the pipes for hydrogen delivery.

The system was assembled piecemeal on a concrete pad adjacent to a parking lot behind the company’s headquarters for research and development and manufacturing of its ProGen line of fuel cells. Exposed wires and tubes go this way and that and the hat of radiator fans overhangs the containers giving the system the appearance of a first-iteration prototype.

The engineers that Spink assembled to build the system were unfazed by the motley appearance.

“This is the coolest thing I’ve ever done,” said Hannah Baldwin, a next-generation electrical engineer for the high-power stationary group at Plug, who was hired to work on the project. “I don’t know how I’m going to top this in my career. There’re just so many pieces of the puzzle that have to come together. And seeing them all coming together and working well and stable is rewarding.”

Hannah Baldwin, an electrical engineer for the high-power stationary group at Plug, stands in front of a fuel cell and checks its health with a software program running on an open laptop in her hand.
Hannah Baldwin, an electrical engineer for the high-power stationary group at Plug, checks the health of a fuel cell in the three-megawatt hydrogen fuel cell system in Latham, New York. Photo by John Brecher.

Backup power

After the fuel cell generator hit the three-megawatt milestone, Microsoft’s James jumpstarted the testing to prove it could perform in real-world conditions.

“I’ve asked two questions,” he said. “My first one’s been answered: Can this technology all integrated together produce the power that I need? My second question is can it perform like a diesel? A diesel engine can produce a lot of power very quickly. That’s the key. So, we’re going to start simulating a datacenter duty cycle and one of those is a power outage.”

When a power outage occurs, batteries in the UPS can keep the datacenter running for several minutes, which is more than sufficient to ramp up a diesel – or hydrogen – generator. Once ramped up, backup generators, in theory, can keep the datacenter running indefinitely, as long as they have a fuel supply.

Starting that June day in Latham and for the next several weeks, Spink’s team ran the three-megawatt hydrogen fuel cell system through the tests Microsoft uses to qualify diesel generators to prove it could function reliably, including simulated power outages and hours-long runs.

“I’m just tickled,” Monroe said. “This is a continuation of the journey that we started back in 2018. And in 2020, when we announced the work that were doing on the smaller tests, we alluded to the fact that we were going to run a three-megawatt test sometime in the future. The future is now.”

With the prototype testing complete and concept proven, Plug is focused on rolling out an optimized commercial version of high-power stationary fuel cell systems that have a smaller footprint and a more streamlined and polished aesthetic than the one on the pad adjacent to the parking lot in Latham.

Microsoft will install one of these second-generation fuel cell systems at a research datacenter where engineers will learn how to work with and deploy the new technology, including the development of hydrogen safety protocols. The date of first deployment at a live datacenter is unknown, though it will likely occur at a new datacenter in a location where air quality standards prohibit diesel generators, James noted.

“I’m going to turn around when the excitement dies down and start to ask, ‘Okay, we did one, where can I get 1,000?’” he said. “We’ve got a commitment to be completely diesel free, and that supply chain has got to be robust – we’ve got to talk about scale across the entire hydrogen industry.”

Perspective, ground-level image of the three-megawatt hydrogen fuel cell system shows a pair of 40-foot-long shipping containers, each holding 18 PEM fuel cells. A cap of radiator fans sits on top of each container.
The three-megawatt hydrogen fuel cell system consists of a pair of 40-foot-long shipping containers, each holding 18 PEM fuel cells. A cap of radiator fans sits on top of each container. Photo by John Brecher.

Hydrogen economy

Hydrogen is the lightest and most abundant element in the universe. It’s long been eyed on Earth for its clean energy potential. A challenge is that while stars such as the sun consist mostly of hydrogen, on Earth hydrogen only naturally occurs in compound form with other elements – think water or hydrocarbons such as natural gas and petroleum.

The high cost and technology required to separate hydrogen from these natural compounds, store it, transport it and wring power from it at scale have limited its use. Over the past decade, that calculus has begun to change, according to Darin Painter, a vice president of sales and product management for stationary power at Plug.

The change is driven by advances across the hydrogen ecosystem coupled with a growing interest in and commitment to sustainability, he said.

For example, abundant and inexpensive wind and solar energy is enabling the cost-efficient generation of so-called green hydrogen with machines called electrolyzers. These machines operate like a fuel cell in reverse – they use energy to split water molecules into hydrogen and oxygen. If the energy used to run the electrolyzer is from renewables, then the hydrogen produced is considered green.

The hydrogen used during the Latham test was a low-carbon “blue” hydrogen obtained as a byproduct in the industrial production of chlorine and sodium hydroxide. Plug is in the process of scaling up green hydrogen production at facilities throughout the US and Europe to meet the growing demand, Painter said. Microsoft plans to use only green hydrogen in production datacenters.

At the other end of the hydrogen ecosystem, technological advances have led to denser and more efficient fuel cell stacks that combine hydrogen and oxygen to generate electricity, heat and water.

“All of that has to happen before you can get to a viable solution at scale,” Painter said. “If we would have tried to build this three-megawatt system 10 or 15 years ago, I don’t think we could have.”

Monroe and his colleagues saw this change in the calculus when they ran the numbers at the start of their hydrogen fuel cell project in 2018. On a per-watt basis, Monroe said, power produced from hydrogen fuel cells is well on the way to becoming competitive with power from other sources such as diesel generators.

To accelerate breakthroughs in clean energy solutions, the US Department of Energy announced the first Energy Earthshot – Hydrogen Shot – in June 2021, with a goal to reduce the cost of clean hydrogen by 80% to US$1 for 1 kilogram within 1 decade. A kilogram of hydrogen has roughly the same energy content as a gallon of gasoline, Monroe noted.

What’s needed, he added, is a catalyst to scale up the production of green hydrogen and fuel cells, which will drive down costs and increase adoption of the technology.

Microsoft and other players in the datacenter industry are uniquely positioned to be that catalyst, according to Joppa, who in addition to his role as chief environmental officer is Microsoft’s representative on the Hydrogen Council, a global initiative of leading energy, transport and industry companies that was formed to promote hydrogen’s role in the clean energy transition.

Microsoft’s business and sustainability needs for fuel cells and green hydrogen send a demand signal into the marketplace, Joppa noted. What’s more, if Microsoft invests in hydrogen technology and the technology works, other companies will feel more confident investing in hydrogen too, he added.

“So, if we feel confident in using these to ensure continuity of our datacenter services, that’s a big measure of faith,” Joppa said.

Steam is seen venting from pipes at the top of the shipping containers during a test of the three-megawatt fuel cell system. PEM fuel cells combine hydrogen and oxygen in a chemical reaction that generates electricity, heat and water. While most of the water drains out in liquid form, a portion vents out as steam.
PEM fuel cells combine hydrogen and oxygen in a chemical reaction that generates electricity, heat and water. While most of the water drains out in liquid form, a portion vents out as steam. Photo by John Brecher.

City-scale solutions

A robust green hydrogen economy could also help cities transition to 100% renewable energy, noted James. That’s because excess energy produced by wind and solar farms can be used to run electrolyzers, in effect storing this excess energy in hydrogen. Then, when the sun is not shining and the wind is not blowing, this green hydrogen can power fuel cells without generating any carbon emissions.

“We want to power our cloud off the sun – free clean energy,” he said. “Well, practically, how do you do that? You have to get really good at storing energy, and hydrogen is a great way to do that.”

James envisions a future where datacenters are outfitted with hydrogen fuel cells, hydrogen storage tanks and electrolyzers to convert water molecules into hydrogen with excess renewable energy. During periods of high energy demand or when the sun stops shining and the wind stops blowing, Microsoft can ramp up the fuel cells, taking the datacenter load off the grid, freeing up grid power for others to use.

The challenges of bringing a version of this vision to reality is what compels the next-generation electrical engineer Baldwin to stick with a career in the hydrogen economy, a career path, she admits, that was not top of mind before she worked on the fuel cell project.

“I’m excited about the idea of working on something that can make a difference in the world, and hydrogen has a ton of potential to be a huge game changer,” she said. “When a lot of people think of renewable energy, they think of wind turbines and solar panels, and they don’t necessarily think of hydrogen. I know I didn’t. I think that will definitely change.”


Learn more about environmental sustainability at Microsoft

Learn more about Plug

Read: Microsoft datacenter batteries to support growth of renewables on the power grid

Read: Microsoft tests hydrogen fuel cells for backup power at datacenters

Read: Microsoft’s virtual datacenter grounds ‘the cloud’ in reality

Read: Microsoft finds underwater datacenters are reliable, practical and use energy sustainably

Read: To cool datacenter servers, Microsoft turns to boiling liquid

Top image: Microsoft tested a prototype three-megawatt hydrogen fuel cell system that can provide emissions free backup power to datacenters. Photo by John Brecher.

John Roach writes about Microsoft research and innovation. Follow him on Twitter.

Thu, 28 Jul 2022 11:28:00 -0500 en-US text/html
Killexams : Getting Up and Running with Windows Autopatch

The Windows Autopatch service, which allows enterprises to automatically roll out updates for Windows 10, Windows 11, Microsoft Edge, and Microsoft 365 software, is now live, Microsoft said this week. Autopatch is intended to streamline updating operations and reduce the time it takes for systems to be patched. Originally announced in April, the feature has been in public preview since May.

"Essentially Microsoft engineers use the Windows Update for Business client policies and deployment service tools on your behalf," wrote Lior Bela, senior product marketing manager at Microsoft, on the Microsoft IT Pro blog. "The service creates testing rings and monitors rollouts—pausing and even rolling back changes where possible."

This Tech Tip summarizes the prerequisites for using Autopatch and instructions on enabling the new feature.

Very Specific Prerequisites

Customers must have Windows 10/11 Enterprise E3 or E5 licenses. The organization must also have Azure Active Directory Premium and Microsoft Intune. A proxy or firewall that uses TLS 1.2 is also required.

"Azure Active Directory must either be the source of authority for all user accounts, or user accounts must be synchronized from on-premises Active Directory using the latest supported version of Azure Active Directory Connect to enable Hybrid Azure Active Directory join," Microsoft said in the deployment guide.

The endpoints that will be enrolled into Windows Autopatch must be managed by either Microsoft Intune or Configuration Manager Co-Management. Intune must be set as the mobile device management (MDM) authority or co-management must be turned on and enabled on the endpoints. The endpoints being enrolled must also have connected with Microsoft Intune within the last 28 days in order to be registered with Autopatch.

The endpoints, which must be corporate-owned (bring-your-own-device is not currently supported) should have 64-bit editions of Windows 10/11 Pro, Windows 10/11 Enterprise, or Windows 10/11 Pro for Workstations. However, Windows Autopatch will support updating of Windows 365 cloud PCs in mid-July.

Configuring the Environment

Since Autopatch is cloud-based, there are specific Microsoft services that must be available at all times. The four URLs that must be on the allowed list of the proxy or firewall are,,, and

The deployment guide lists other firewall configurations, IP ranges, and port requirements for Azure Active Directory, Microsoft Intune, Windows Update for Business, and individual Microsoft applications.

Azure Active Directory must have security defaults enabled and not have any user names that conflict with the ones Autopatch needs to use: MsAdmin, MsAdminInt, and MsTest. Azure AD must also be set so that conditional access policies and multifactor authentication aren’t assigned to all users. The point is that Autopatch can’t be required to have multifactor authentication enabled. 

"Your conditional access policies must not prevent our service accounts from accessing the service and must not require multi-factor authentication," Microsoft said.

How Do I Get Started?

Customers with Windows Enterprise E3 and E5 licenses will find Tenant Administration in the Microsoft Endpoint Manager administrator center. The option Tenant enrollment in the Windows Autopatch section will begin the process to set up and configure Autopatch.

But first, Microsoft will run the online Readiness assessment tool to check the settings in Microsoft Intune and Azure Active Directory to ensure they are properly configured to work with Windows Autopatch. If issues are found, the administrator must fix them before continuing.

Once everything is ready, the tool will show an Enroll button to kick off the enrollment. During the enrollment process, administrators will be guided to create the policies, groups, and accounts necessary to run Autopatch.

"Once you've enrolled devices into Autopatch, the service does most of the work. But through the Autopatch blade in Microsoft Endpoint Manager, you can fine-tune ring membership, access the service health dashboard, generate reports, and file support requests," Microsoft said.

What Sysadmins Can’t Do

  • It would not be possible to schedule the updates to roll out on certain days or times. The decision of when to move to the next ring is also not configurable.
  • Once a device is registered with Windows Autopatch, updates are rolled out to the devices according to its ring assignment. Currently, there is no support for individual device level control.
  • Windows Autopatch doesn't support managing update ring membership using your Azure AD groups.
  • There is currently no programmatic access via PowerShell to Autopatch
Wed, 13 Jul 2022 00:45:00 -0500 en text/html
Killexams : Rethinking the Data Center: Hydrogen Backup is Latest Microsoft Moonshot

A 3-megawatt hydrogen fuel cell developed for Microsoft by Plug Power, which may replace diesel generators in Microsoft data centers. (Image: Microsoft)

In the two years since it announced plans to become a carbon negative company, Microsoft has accelerated its bid to rethink the data center. Its research groups have unveiled a series of innovations to reduce the impact of its computing operations on the environment. The latest of these “moonshots” is the deployment of a 3-megawatt hydrogen generator producing that can replace diesel generators.

Microsoft and equipment partner Plug Power successfully tested the system, which pushes the boundaries of scalability for hydrogen fuel cells.

“What we just witnessed was, for the datacenter industry, a moon landing moment,” said Sean James, Microsoft’s director of datacenter research, after the June test at a Plug facility in Latham, N.Y. “We have a generator that produces no emissions. It’s mind-blowing.”

The hydrogen generator is part of a broader initiative to make data centers more sustainable. Microsoft wants to change the way they power, cool and manage a fleet of millions of servers across the globe. It is the boldest example of how hyperscale cloud operators are applying their technology, innovation and financial strength to slash the climate impact of data centers and build a digital future that doesn’t harm the planet.

Harnessing Innovation Leadership

Cloud operators like Microsoft are some of the largest users of energy. As the world confronts the growing urgency of the climate crisis, top cloud computing companies are stepping up their sustainability efforts. These huge tech companies are already the largest purchasers of renewable energy, and were among more than 70 companies joining the iMasons Climate Accord, which calls for new steps to track and reduce the environmental impact of the data centers that power the Internet.

Even among the strong industry responses, Microsoft has stood out with the volume of its R&D innovation to create greener data centers. These projects include:

  • Grid-Interactive UPS Systems: Microsoft data centers will soon begin sharing energy from their UPS battery storage systems with Ireland’s power grid, part of a growing movement for data centers to collaborate more closely with the utility industry.
  • Data Center Microgrids: Microsoft will integrate a microgrid at a new data center in San Jose, Calif., which will use renewable natural gas (RNG) instead of diesel fuel to power its emergency backup generators. The project with Enchanted Rock advances Microsoft’s goal of moving off diesel fuel by 2030.
  • Cleaner Generator Fuel: While it advances its development of microgrids and hydrogen fuel cells, Microsoft will begin using lower-carbon renewable fuel for data center generators at its cloud region in Sweden.
  • Slashing Water Usage: The company will reduce the use of water in its data centers by 95 percent by 2024 by refining how it designs and operates its massive cloud infrastructure. including operating its data centers at warmer temperatures.
  • Using Immersion to Cool Servers:  Microsoft has begun using immersion-cooled servers in production, the company said this week. The announcement is a meaningful milestone for adoption of two-phase immersion, which promises major gains in density and efficiency, and will also reduce the water use of its computing operations. Immersion may also help servers run faster by enabling more overclocking of processors.
  • Next-Generation Data Storage: Microsoft is working on new storage technologies to house massive amounts of data in DNA and holograms. These storage technologies could disrupt how data centers are designed and operate.
  • Low-Carbon Buildings: New research from Microsoft outlines the potential use of sustainable material in data center construction projects to create low-carbon cloud infrastructure. It is exploring the use of mushrooms, algae, agricultural waste and hemp as structural materials.

That’s a ton of innovation within a two-year period, and doesn’t even include Microsoft’s underwater data center Project Natick, which pushed the boundaries of where the cloud could live, and also found that servers housed in a sealed nitrogen environment were substantially more reliable than those in traditional data centers.

The Promise of Hydrogen Power

Hydrogen has always been envisioned as a potential fuel to power a clean revolution, as we noted in our recent DCF roundtable. But hydrogen fuel cells have remained elusive as a production option, lacking the economics and scale for data center production.

That began to change in July 2020, when Microsoft announced plans to end its reliance on diesel fuel by 2030, a decision with major implications for data centers around the world. Diesel generators play a central role in ensuring that mission-critical data center applications never go offline, as part of a redundant electrical infrastructure that also includes uninterruptible power supply (UPS) systems and batteries.

Several weeks later, Microsoft said it ran a row of 10 racks of Microsoft Azure cloud servers for 48 hours using a 250-kilowatt hydrogen-powered fuel cell system at a facility near Salt Lake City, Utah. That laid the groundwork for the 3-megawatt generator test with Plug Power, which brings development to a new level.

“Three megawatts is super interesting because that’s the size of the diesel generators that we use right now,” said Lucas Joppa, Microsoft’s chief environmental officer.

The Microsoft hydrogen generator uses a fuel cell technology known as proton exchange membrane (PEM) that combine hydrogen and oxygen in a chemical reaction that generates electricity, heat and water – with no combustion, no particulate matter and no carbon emissions.

Once green hydrogen is available and economically viable, this type of stationary backup power could be implemented across industries, from datacenters to commercial buildings and hospitals. PEM fuel cells are commonly used in the automotive industry because, like diesel engines, they are quick to turn on and off, and can follow a load up and down.

That fast reaction and load following capability is well suited for backup power at datacenters, said Mark Monroe, a principal infrastructure engineer on Microsoft’s team for datacenter advanced development.

“We started looking at the projections of the costs and the availability of hydrogen and we started to really believe that this might be a solution,” said Monroe. “And, so, we built a vision. It took us from a rack to a row to a room to a datacenter.”

The Road Ahead

Plug Power is a leader in energy products using green carbon, produced by splitting water into hydrogen and oxygen using renewable electricity. There are other flavors of hydrogen fuel that use less sustainable methodology, including “blue” hydrogen sourced from methane or natural gas.

Plug says it is now focused on rolling out an optimized commercial version of high-power stationary fuel cell systems that have a smaller footprint and a more streamlined and polished aesthetic than the one on the pad adjacent to the parking lot in Latham.

Microsoft will install one of these second-generation fuel cell systems at a research datacenter where engineers will learn how to work with and deploy the new technology, including the development of hydrogen safety protocols. The date of first deployment at a live datacenter is unknown, though it will likely occur at a new datacenter in a location where air quality standards prohibit diesel generators, James noted.

“I’m going to turn around when the excitement dies down and start to ask, ‘Okay, we did one, where can I get 1,000?’” he said. “We’ve got a commitment to be completely diesel free, and that supply chain has got to be robust – we’ve got to talk about scale across the entire hydrogen industry.”

Mon, 01 Aug 2022 04:48:00 -0500 Rich Miller en-US text/html
Killexams : Best practices for CISOs recovering a Microsoft network after an incident

Whenever I am dealing with cloud services or remote consultants, the one thing that gives me the greatest pause is keeping track of and protecting credentials. Doing so requires multiple back-ups, cloud resources, and tested back-up and recovery processes.

We have our normal password management processes, password storage tools, and encryption processes. Then disaster strikes. Your servers are hit with ransomware or hacked. A device with critical passwords is stolen. A multi-factor authentication device is lost. 

All these disasters could cause you or someone in your firm to be less than secure in how they handle the transfer and recovery of servers and key operations. How often do you or your consultants test to see if they can handle the recovery process under stress?

Consultant firms often arrange with their clients to stage a disaster and then monitor the results with their staff. Like simulated phishing experiments, these staged disasters are controlled to ensure that data will not be lost and damage to the client is limited to the staged areas. 

The goal is to ensure that the consulting staff can handle stress during a client’s disaster (albeit a staged event). It’s also to review how they handle processes and procedures, particularly the handling of credentials. Too often in the heat of the moment you find yourself unable to gain access to your normal processes. 

Ensuring that you handle – and plan for – situations where your normal handling of credentials is disrupted is key to ensuring that you don’t place your firm at greater risk after a disaster.

These are some tips and best practices for recovering credentials after a disaster:

Document server permission changes made during recovery

In the heat of the moment, server permissions are often adjusted to recover them or data and one needs to then document the changes made to ensure that once the incident is over that changes are adjusted. Even when you are done with a security incident, review that you haven’t left your systems in an insecure setting.

Resist taking shortcuts while carrying out established recovery processes

If you have a tested recovery plan, avoid the temptation to go off script to speed the process. As the NIST Guide for Cybersecurity Recovery document indicates:

“Recovery teams should integrate specific recovery procedures based upon the processes used within the organisation.