The Information Technology Infrastructure Library, better known as ITIL, is the pre-eminent framework for managing IT service delivery around the world. ITIL defines a service lifecycle model that prescribes specific processes and activities during the design, development, delivery, and support of IT services. For the purposes of this discussion, IT services are any IT activities that deliver business value to a company’s end users, customers and other internal or external stakeholders. Examples of IT services include centralized corporate email and corporate websites based on back-end IT processes, such as server and network administration. The current version of ITIL is known as ITIL V3.
By adopting the ITIL framework, companies ensure that their services are delivered according to a set of consistent, well-defined processes that incorporate best practices and processes, resulting in a predictable level of service for users. The benefits of ITIL include reduced cost of service development and deployment, improved customer satisfaction with service delivery, increased productivity from IT personnel, quality improvements, better management metrics of services and increased flexibility in adapting services to changing business requirements.
In July 2013, Axelos took ownership of ITIL. It now maintains the ITIL framework and accredits training and examination institutes. Hundreds of ITIL Accredited Training Organizations (ATOs) are available to deliver training, and ITIL certification exams may be administered at the end of a training course or by an Examination Institute (EI), many of which work directly with the ATOs.
ITIL offers five different certification levels:
Be aware that ITIL uses a credit system for the Foundation through Expert levels, in which each certification earns a certain number of credits. Ultimately, a total of 22 credits is required to achieve ITIL Expert certification. (The ITIL Master has its own set of requirements, which you’ll read about shortly). The following graphic shows the structure of that certification scheme and its corresponding credits.
Before you read on for certification details, it’s important to understand how the ITIL IT service framework is structured and what it has to offer.
ITIL was first developed by the U.K. Government’s Central Computer and Telecommunications Agency (CCTA) in the 1980s as a set of standardized best practices for IT services used in government agencies. From that narrowly focused start, ITIL has been adopted, revised and expanded into a comprehensive framework for managing IT service delivery in companies and organizations of all sizes, across all industries and market sectors.
In fact, IT has become a mission-critical service delivery mechanism for companies that rely on complex computing resources to keep their businesses operating and generating revenue. ITIL allows companies to define and implement a documented, repeatable process that assists them in staying focused on the large and small details involved in rolling out new IT services and managing those services afterward.
The ITIL service lifecycle consists of five practice areas or phases, with supporting principles, policies and processes within each phase:
Don’t let the scope of ITIL scare you away from the overall value afforded by this comprehensive lifecycle for IT services. The ITIL framework gives companies the structure and discipline required to design, develop, deliver and manage new or improved services in a timely manner and, most importantly, on a budget. Before ITIL, a lack of service management discipline and expertise led many IT projects to suffer budget overruns, veer off course or fail outright due to scope-creep, mismanagement and a lack of repeatable results. ITIL solves these problems quite nicely. In fact, ITIL is widely regarded as the pre-eminent standard for IT service management frameworks.
The ITIL Foundation certification covers the basics of ITIL and is where most newbies start the process of learning ITIL and becoming certified. The certification has no prerequisites, and anyone with an interest in the subject matter can sit for this exam. ITIL Foundation certification test prep can be accomplished via classroom or distance learning options, as well as via self-study. There is no requirement for you to complete a training course before you sit for the Foundations exam. The Foundation test consists of 40 multiple-choice questions that must be answered in 60 minutes with a grade of 65 percent, or 26 correct answers, required to pass the exam.
Although the certification covers all the five practice areas of the ITIL service lifecycle, including how the different lifecycle stages are linked to one another, an IT pro who completes the ITIL Foundation level will likely need to complete the Practitioner or Intermediate certification before being able to qualify for service management positions.
The ITIL Practitioner certification is the existing entry to the ITIL certification scheme. This test was offered for the first time in February 2016. As the name implies, the ITIL Practitioner certification is based on practical knowledge of ITIL processes and how those principles are implemented in the real world. An ITIL Practitioner can explain how to use the ITIL framework to support business objectives and focuses on organizational change management, communications, and measurement and metrics.
The ITIL Practitioner is considered the next step in the ITIL progression after achieving the ITIL Foundation (which is a prerequisite). It emphasizes the ability to adopt, adapt and apply ITIL concepts in an organization. Although the Practitioner certification is not required for upper-level ITIL credentials, achieving Practitioner certification provides three credits toward ITIL Expert certification. You can prepare for the Practitioner test through self-study, in-person classroom learning or online and distance learning options. The Practitioner test is 40 multiple-choice questions and requires a minimum score of 70 percent, or 28 correct answers, to pass.
The ITIL Intermediate certification is module-based, each of which focuses on a different aspect of IT service management. Relevant modules are categorized as either Service Lifecycle or Service Capability.
The Service Lifecycle modules are:
The Service Capability modules are:
To enable candidates to meet their own career goals, AXELOS lets you achieve qualification in one category or by choosing modules from both categories. AXELOS recommends that you have at least two years of IT service management experience. Note that you must complete your Intermediate test preparation by completing a training course offered by an accredited training organization (ATO), i.e., you cannot self-study then sit for the Intermediate exam.
The ITIL Expert is an advanced certification that encompasses the breadth and depth of ITIL processes and practices across all ITIL disciplines. ITIL Expert certification is a prerequisite for the ITIL Master certification.
To qualify for the ITIL Expert, you must obtain at least 17 credits from the Foundation, Practitioner and Intermediate modules, and pass the Managing Across the Lifecycle (MALC) exam, earning a total of 22 credits.
The pinnacle ITIL Master certification demonstrates an ability to apply the ITIL framework in real-world situations. The ITIL Master encompasses all ITIL principles and processes covered in the Foundation through Expert certifications. An ITIL Master must demonstrate complete mastery of the ITIL framework by completing the following:
The cost of the ITIL Master runs about $4,000, which you pay after an EI accepts your initial application. Given the expense of this certification and its stringent requirements, only serious candidates should pursue the ITIL Master. That said, earning this certification indicates you’ve reached the highest level of achievement in your field.
IT professionals who possess an ITIL certification have always been valued by large corporations who have adopted the ITIL framework as an internal IT standard. What is beginning to change is ITIL’s increasing proliferation. Many small- and medium-sized businesses also now recognize the value of employees with ITIL certifications under their collective belts.
As IT becomes more important, SMBs are realizing the biggest benefits of maintaining ITIL-trained personnel on staff. Though no company wants to see IT projects fail, larger companies can usually absorb the loss of productivity, time and money that accompanies a failed IT service project. SMBs may not have the financial luxury of allowing an important IT project to fail owing to poor management and lack of processes. Thus, the value of an ITIL certification may be greater for enlightened companies that cannot afford IT project failures.
The good news about ITIL certification is that it is a valuable skill for almost any IT professional, from system administrators to chief information officers (CIOs). Many large companies have dedicated ITIL coaches or mentors who help shepherd projects through the various steps of the ITIL framework. These ITIL gurus have a wide understanding of the IT landscape and can usually spot trouble with a service design document or implementation plan in a matter of minutes.
ITIL certification is also a valuable credential for IT project managers, who are in the IT service trenches every day. Most project managers are already familiar with the development lifecycle process, so the principles of ITIL come naturally to them. IT managers, architects and engineers might not ever become ITIL Masters, but even a basic knowledge of the ITIL framework can assist with understanding and supporting the ITIL process.
AXELOS provides a Career Paths chart that maps IT service management job roles with skill levels. This chart is handy for certification candidates interested in specific jobs who need to understand how they fit into the ITIL service lifecycle.
Each ITIL certification webpage provides links to relevant study guides and syllabi. Those pursuing the ITIL Foundation certification should read the three-part blog series on preparing for and taking the ITIL Foundation exam. Those who are thinking about pursuing the Intermediate certification should use the ITIL Intermediate Training Navigator to match desired job roles and skills with the appropriate modules.
Formal ITIL training is available in self-paced online courses, instructor-led distance learning and instructor-led classroom classes. The variety of ITIL training offered and the collection of certified companies offering ITIL training ensures that anyone who is interested in learning about ITIL or becoming ITIL certified has an option that fits their learning preferences.
Although non-accredited ITIL training is available, we strongly recommend that you only utilize an ITIL ATO when you pursue ITIL training. Find a complete list of such training providers on the Axelos ITIL website.
Axelos and the ITIL Development Group, made up of more than 2,000 ITIL stakeholders worldwide, began working on an update to ITIL V3 in late 2017. That work continued throughout 2018, and Axelos has announced upcoming changes to the ITIL certifications known as ITIL 4. ITIL 4 will provide sweeping changes to the ITIL certification program to better align with the growing complexity of modern IT. ITIL 4 also changes some of the certification program terms and titles to align with the new ITIL 4 program structure. Here is a look at the new ITIL 4 program overview:
You’ll recognize some familiar terms as well as some new nomenclature incorporated into the ITIL 4 certification scheme. The certification still starts with the ITIL Foundation, and ITIL Master is still the highest level of ITIL certification, but how you get from Foundation to Master now allows two distinct paths, allowing you to choose the certification knowledge areas that best fit your interests and career goals.
The new Foundation test is scheduled to be released in Q1 of 2019, with additional certification test updates scheduled to be released in the second half of 2019. You can find more details on how existing ITIL V3 certifications map to the new program structure here: ITIL 4 Program Updates.
Note: We will update this article as the new ITIL 4 test preparation courses and certification exams are released by Axelos so check back here often to learn more about ITIL 4.
Credit: Ed Tittel
Ed is a 30-year-plus veteran of the computing industry, who has worked as a programmer, a technical manager, a classroom instructor, a network consultant and a technical evangelist for companies that include Burroughs, Schlumberger, Novell, IBM/Tivoli and NetQoS. He has written for numerous publications, including Tom’s IT Pro, and is the author of more than 140 computing books on information security, web markup languages and development tools, and Windows operating systems.
Credit: Earl Follis
Earl is also a 30-year veteran of the computer industry, who worked in IT training, marketing, technical evangelism and market analysis in the areas of networking and systems technology and management. Ed and Earl met in the late 1980s when Ed hired Earl as a trainer at an Austin-area networking company that’s now part of HP. The two of them have written numerous books together on NetWare, Windows Server and other topics. Earl is also a regular writer for the computer trade press with many e-books, white papers and articles to his credit.
Tara Duggan is a Project Management Professional (PMP) specializing in knowledge management and instructional design. For over 25 years she has developed quality training materials for a variety of products and services supporting such companies as Digital Equipment Corporation, Compaq and HP. Her freelance work is published on various websites.
In the latest trading session, HP (HPQ) closed at $31.95, marking a -1.99% move from the previous day. This move lagged the S&P 500's daily loss of 1.15%. Meanwhile, the Dow lost 0.71%, and the Nasdaq, a tech-heavy index, lost 0.13%.
Coming into today, shares of the personal computer and printer maker had lost 7.81% in the past month. In that same time, the Computer and Technology sector lost 1.37%, while the S&P 500 gained 1.44%.
Wall Street will be looking for positivity from HP as it approaches its next earnings report date. In that report, analysts expect HP to post earnings of $1.05 per share. This would mark year-over-year growth of 5%. Meanwhile, the Zacks Consensus Estimate for revenue is projecting net sales of $15.8 billion, up 3.34% from the year-ago period.
For the full year, our Zacks Consensus Estimates are projecting earnings of $4.30 per share and revenue of $65.97 billion, which would represent changes of +13.46% and +3.92%, respectively, from the prior year.
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Investors should also note HP's current valuation metrics, including its Forward P/E ratio of 7.57. For comparison, its industry has an average Forward P/E of 7.57, which means HP is trading at a no noticeable deviation to the group.
Meanwhile, HPQ's PEG ratio is currently 1.89. This metric is used similarly to the famous P/E ratio, but the PEG ratio also takes into account the stock's expected earnings growth rate. HPQ's industry had an average PEG ratio of 1.94 as of yesterday's close.
The Computer - Mini computers industry is part of the Computer and Technology sector. This industry currently has a Zacks Industry Rank of 51, which puts it in the top 21% of all 250+ industries.
The Zacks Industry Rank gauges the strength of our individual industry groups by measuring the average Zacks Rank of the individual stocks within the groups. Our research shows that the top 50% rated industries outperform the bottom half by a factor of 2 to 1.
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New Research Study “”Ethernet Switches Market 2022 analysis by Market Trends (Drivers, Constraints, Opportunities, Threats, Challenges and Investment Opportunities), Size, Share and Outlook“” has been added to Coherent Market insight
The Ethernet Switches Market report is based on first-hand data, qualitative and quantitative analysis by industry analysts, and inputs from industry experts and players across the entire chain. The research examines parent market trends, macroeconomic data, and controlling forces, as well as market attractiveness in different segments. The qualitative influence of various market factors on market segments and regions is also mapped out in the study. The market’s base year is estimated to be between 2022 and 2027.
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The report firstly introduced the fundamentals of Ethernet Switches market, such as definitions, classifications, applications, and a market overview. It then covered product specifications, production procedures, cost structures, raw materials, and other information. Then it looked at the major market conditions around the world, such as the cost, profit, production, supply, and demand of the product, as well as the market’s projected growth rate. The report’s final sections covered investment feasibility and return analyses, as well as SWOT analyses of new projects.
Major Key players in this Market:
◘ Huawei Technologies
◘ HP Enterprise
◘ Arista Networks
◘ New H3C Group
◘ Juniper Networks
Drivers & Trends
You must know that the market drivers play an essential role in the growth of a market. They are mainly the underlying forces that compel consumers to purchases products and pay for the services. This report includes the trend that makes the Ethernet Switches market develop and grow in an effective manner for a particular forecast period of 2022-2030. For the convincing success of the industries, the market driver report is essential. The standard and effective market rivers are consumer demand, demand, government policy, and much more. Furthermore, the primary role of the market drivers is to influence consumer purchasing decisions.
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Global Wind Turbine Blade Inspection Services Market, By Location:
Global Wind Turbine Blade Inspection Services Market, By Services:
• North America
o Rest of Europe
• Asia Pacific
o New Zealand
o South Korea
o Rest of Asia Pacific
• South America
o Rest of South America
• Middle East & Africa
o Saudi Arabia
o South Africa
o Rest of Middle East & Africa
Effective market research methods help to evaluate the feasibility of a new product or service. The research is conducted for an Ethernet Switches market directly through potential consumers. It allows the industries or businesses to discover the target, make an informed decision, and document opinions. Furthermore, the market research method includes surveys, interviews, customer observation, and interviews. These types of research are effective for getting the perfect research report of the Ethernet Switches market for a particular period of 2022-2028. Many businesses use different research methods for getting the accurate report. It not only helps the business to get the target market but also enhances their business growth in the Ethernet Switches market. The market research mainly makes use of analytical and statistical techniques and methods to gather and interpret information in an organization efficiently and quickly.
The following are the study objectives for this report:
◘ SWOT Analysis focuses on worldwide main manufacturers to define, assess, and analyse market competition. By kind, application, and region, the market is defined, described, and forecasted.
◘ Examine the global and main regional market potential and advantage, opportunity and challenge, constraints and risks.
◘ Determine whether trends and factors are driving or limiting market growth.
◘ By identifying high-growth categories, stakeholders would be able to analyse market potential.
◘ Conduct a strategic study of each submarket’s growth trends and market contribution.
◘ Expansions, agreements, new product launches, and acquisitions in the market are all examples of competitive developments.
◘ To create a strategic profile of the main players and analyse their growth plans in depth.
Table of Contents with Major Points:
1.1 Ethernet Switches
1.2 Segmentation of Agrochemicals
2. Global Ethernet Switches Market
2.1 Global Ethernet Switches Market by Value
2.2 Global Ethernet Switches Market Forecast by Value
2.3 Global Ethernet Switches Market by Crop Type
2.4 Global Ethernet Switches Market by Type
2.5 Global Ethernet Switches Market by Product Type
2.6 Global Ethernet Switches Market by Region
3. Regional Market
3.1.1 Asia/Pacific Ethernet Switches Market Forecast by Value
3.1.2 Asia/Pacific Ethernet Switches Market Forecast by Value
3.1.3 India Ethernet Switches Market Forecast by Value
3.1.4 India Ethernet Switches Market by Type
3.2 Latin America
3.2.1 Latin America Ethernet Switches Market by Value
3.2.2 Latin America Ethernet Switches Market Forecast by Value
3.2.3 Brazil Ethernet Switches Market Forecast by Value
3.2.4 Brazil Ethernet Switches Market by Type
3.3.1 Europe Ethernet Switches Market by Value
3.3.2 Europe Ethernet Switches Market Forecast by Value
3.4.1 NAFTA Ethernet Switches Market by Value
3.4.2 NAFTA Ethernet Switches Market Forecast by Value
3.5 Middle East/Africa
3.5.1 Middle East/Africa Ethernet Switches Market by Value
3.5.2 Middle East/Africa Ethernet Switches Market Forecast by Value
4. Market Dynamics
4.1 Growth Drivers
4.1.1 Increasing Global Population
4.1.2 Rising Urbanization
4.1.3 Rising Global Economy
4.1.4 Decreasing Arable Land
4.1.5 Growing Agriculture Production
4.2 Trends & Opportunities
4.2.1 Industry Consolidations
4.2.2 Increased Focus on R&D
4.2.3 High Growth Prospects in Emerging Economies
4.3 Challenges and Issues
4.3.1 Stringent Government Regulations
4.3.2 High Prices of Raw Materials
5.1 Global Market
5.1.1 Global Ethernet Switches Market Share by Company
5.2 Latin America
5.2.1 Brazil Ethernet Switches Market Share by Company
5.3.1 India Ethernet Switches Market Share by Company
6. Company Profiles
6.1 key player 1
6.1.1 Business Overview
6.1.2 Financial Overview
6.1.3 Business Strategies
6.2 key player 2
6.2.1 Business Overview
6.2.2 Financial Overview
6.2.3 Business Strategies
6.3 key player 3
6.3.1 Business Overview
6.3.2 Financial Overview
6.3.3 Business Strategies
6.4 key player 4
6.4.1 Business Overview
6.4.2 Financial Overview
6.4.3 Business Strategies
6.5 key player 5
6.5.1 Business Overview
6.5.2 Financial Overview
6.5.3 Business Strategies
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On behalf i would like to thank my training teacher and all the classmates for the active participation during or classes , and indeed would like to thank the siliconindia family in general, for facilitating the online training course system in more easier and understandable manner ,through video lecture and text Notes which makes it amazing to become a CCNA and make difference in IT field , now the success i am leaving in is all because of siliconindia , so advice other student to join this institute through which they can make there dream Job comes through Thanks to siliconindia
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Just one of the ways we do this is by using ‘DMU Replay’ – a technology providing all students with anytime access to audio and/or visual material of lectures. This means students can revise taught material in a way that suits them best, whether it's replaying a recording of a class or adapting written material shared in class using specialist software.