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Introduction

In the world of SaaS (software as a service), there are a few different types of companies. You have your vertical market software companies, think Unity (U) and Constellation Software (OTCPK:CNSWF), both of which I’ve written about at length. And you have horizontal market software companies that serve a variety of verticals - SAP SE (SAP) and Oracle (ORCL) are good examples of those.

And then there’s the third type of software: Microsoft Corporation (MSFT).

Why is Microsoft in a category of its own? Because Microsoft is virtually an HMS bundle monopoly.

Let me explain.

Remember Zoom Video Communications, Inc. (ZM)? How about DocuSign, Inc. (DOCU)? These two pandemic darlings were all the rage in 2020, but sales growth has nearly fizzled out and investors have begun to flee. Microsoft did not escape the 2022 tech crash, either, but it fared much better than Zoom and DocuSign, to say the least…

Chart
Data by YCharts

So what happened to Zoom and DocuSign? What does this all have to do with Salesforce, Inc. (NYSE:CRM)? Because I believe Salesforce is replicating just what made Microsoft so successful. Furthermore, I believe they’ve reached “escape velocity” and can’t be crushed the same way Microsoft has so often crushed its horizontal market competitors. (Looking at you, Zoom)...

Competitive Advantage

Let’s back up a bit. Remember those vertical market companies I mentioned just a bit earlier? Let’s talk about what makes those special, and differentiates them from HMS companies, Salesforce and Microsoft included.

You see, vertical markets companies usually target a small niche, like software to manage your local bowling alley, or funeral home scheduling software, markets so small they don’t interest the likes of Microsoft. Sure Microsoft could make better software than what’s on the market, but why waste the time when the total addressable market ("TAM") may only be $1-10mm? Unity started as software to build FPS video games on the Mac, markets like that simply lack the economic sense for a company like Microsoft to enter.

But horizontal markets like spreadsheets, presentations, or document storage solutions? You better bet Microsoft will be all over that. And it’s no surprise, when the prize is in the multi-billions it makes sense to devote the best, and majority of your resources, to that goal.

It’s because of that “prize” (large TAM) that P/E firms and tech investors are fine foregoing profitability today, because they believe the longer they wait to pursue profitability, the more of that future pie they will take. Delayed gratification.

But what’s better than private equity funds?

Internal Capital aka Cash Flow, that’s what.

That’s where Microsoft shines. The cash flow from Azure and Office gives them the capital they need to build new services like Teams which are crushing software products like Zoom. Think about it from the perspective of a manager, you love Zoom, but Teams is half the price because you are already on the office bundle, so why bother with another solution?

It’s no wonder why Peter Theil has been quoted as saying:

[To build a successful startup] You have to be 10 times better than second best.

Is Zoom 10x better than Teams, probably not, is it 20% better?… probably. But that doesn’t move the needle on sales.

Other companies employ a similar strategy to Microsoft, epic games, for example, uses the funds from its smash-hit Fortnite to build its game development tool Unreal. Internal capital is a powerful tool.

The Salesforce Spin

That’s great, but what does any of this have to do with Salesforce?

I’m happy you asked!

It’s because Salesforce too has replicated that strategy but has given it its own unique Salesforce flavor. What’s that flavor? Acquisitions. Epic and Microsoft funnel cash flow from profitable business segments to less profitable segments internally. Salesforce focuses on acquisitions (and internal growth).

Now many companies do acquisitions, including Microsoft. Just look at that massive Activision deal. But for Salesforce, acquisitions are an integral part of their strategy.

Some investors hate acquisitions, they see them as value-destroyers, as the acquiring firm is usually forced to pay a hefty premium on the target it acquires. Others love acquisitions. Berkshire Hathaway (BRK.A, BRK.B) is a case study of acquisitions gone right.

My view? I’m acquisition-agnostic. If a company can employ valuations in a manner that drives value for shareholders, I’m all for it. Salesforce has cracked that code in a manner that many other companies have not.

I won’t rehash the stats here, but Salesforce has acquired a great deal of software companies, often for billions of dollars. If you’d like to read more about the individual deals, I’d shift your attention here.

What I would like to talk address is how these deals have driven shareholder value. Salesforce has been critiqued in the past for overpaying on takeovers, and Slack is a good example of that, at 26x sales investors scratched their heads. But what investors miss is the benefit of being in the Salesforce ecosystem. Just as Microsoft can leverage its office suite to push their Teams software, so too can Salesforce use its other software, like its namesake CRM software, to push Slack. This concept of bundling is what makes Microsoft, and now Salesforce, such a powerful force in the HMS world.

Bundled software creates a strong flywheel effect.

Salesforce has reached the point where its own bundle of products, cannot be threatened in the same way Zoom can by Microsoft, Salesforce has its own bundles. Just like how Microsoft can offer Teams at a discount to office customers, so too can Salesforce offer slack to its CRM customers.

As Salesforce continues to acquire businesses, this “sales force” continues to strengthen as the flywheel effect is further strengthened.

For now, let’s shift our attention to the financials of both companies.

Financials

Revenue

Chart
Data by YCharts

Both Microsoft and Salesforce have had strong revenue growth over the last 5 years. Salesforce’s growth has been exceptionally strong as they’ve grown through issuing equity to target companies alongside using internal capital.

Operating Cash Flow Per Share

Chart
Data by YCharts

On a per share basis, CFO growth has been relatively comparable between the two companies. Both have roughly doubled over the past 5 years and have continued to grow even in the face of a very challenging macro environment. Given the similarity of their business models, seeing such similar financial results does not surprise me much.

Valuation

Now that we’ve gone through the financials, I will present you with my valuation for Salesforce. Let me first preface this with some more context, in my articles I usually employ two methods, a P/E comparison, and FCF (free cash flow) Discount Model. For the sake of Salesforce, I’m performing just the DCF (discounted cash flow) component. If I were to employ a P/E comparison I believe it would skew the results because Salesforce keeps its earnings low as part of its strategy to reinvest into the business. Also, pertaining to the DCF, I am factoring in an expectation for acquisitions to continue, albeit at a slower pace than they previously had occurred.

Discounted Cash Flow Analysis

Base Case Assumptions:

Growth rate for next 7 Years (excl. 2022 & 2023)

17.0%

Terminal Growth Rate

2.0%

Discount Rate

10.0%

2023

2024

2025

2026

2027

Revenue

$31,000

$35,560

$41,605

$48,678

$56,953

Net Income

$4,740

$5,680

$7,310

$8,981

$11,033

Cash Flow

$5,546

$6,418

$8,041

$9,879

$12,026

Intrinsic Value per Share ($USD)

$154

Current Share Price ($USD)

$148

Upside Potential

4.1%

Source: Yahoo Finance Authors Estimates & Calculations

In my base case, I’m assuming revenue growth of 17% over the next 7 years excluding 2022, and 2023. This is somewhat slower than what they have historically been able to achieve (20%+) but I wanted to err on the side of conservatism due to the unknown nature of future acquisitions and any potential impact to share count.

As you can see above, Salesforce’s shares are roughly at fair value, perhaps slightly undervalued. But that doesn’t paint the whole picture. For my final take on valuation, please refer to the conclusion.

Risks

Before I give my final assessment on Salesforce let me highlight the biggest risk I am concerned with: tightening financial conditions (perhaps that is a bit of a euphemism).

As rates have risen, valuations continue to compress across the tech sector. On one hand, as an acquirer, this benefits Salesforce vis-à-vis lower prices. But on the other hand, it may slow the pace of acquisitions, as target companies become more hesitant to sell in a period of lower valuations. Historically, salesforce has acquired companies using a mixture of stock and cash, obviously, with shares much lower than they were last year, the stock portion is much more expensive to issue than it once was. Given the FCF generative nature of Salesforce’s business, they should be able to at least, partially mitigate these concerns.

Since Salesforce is so reliant on acquisitions to fuel growth, investors should pay attention to how the tightening financial conditions wind up affecting the M&A market. P/E firms are still active in the market, but would-be sellers are nervous. The jury is still out on this one.

Conclusion

Microsoft shareholders best watch out, there’s a “new” kid on the block. He’s scrappy, he’s smart, and he moves fast. And his name is Salesforce. Salesforce doesn’t play by your traditional growth by acquisition playbook, it follows its own rules.

Step 1. Acquire. Step 2. Bundle. 3. Forego profit now, in exchange for more profit later.

The macro-economic environment is a legitimate concern but Salesforce, at least to this investor, looks like a company with a secular growth story that is still very much intact, it looks like a company that will continue to grow despite the headwinds.

On the valuation front, the discounted cash flow analysis points to Salesforce being a company that is approximately fairly valued. But a large part of that is due to the conservatism that I have baked into my DCF, should Salesforce execute on their flywheel, 17% growth may be much too slow, and margins may grow much faster than anticipated.

In short, the “bundle” factor is immune to rising rates.

I rate Salesforce as a “Buy” with a 1-year price target of $165.

Thank You

As always, thank you for taking the time out of your day to read my article, all feedback and comments are welcome. I try to engage with all of my readers so if something sparked your interest feel free to let me know in the comment section and I will do my best to get back to each of you with a response. Have a fantastic rest of your day/evening!

Tue, 04 Oct 2022 11:16:00 -0500 en text/html https://seekingalpha.com/article/4544677-salesforce-why-microsoft-shareholders-should-watch-out
Killexams : Salesforce Stock Rose Following the Company's Growth via Acquisitions and Digitalization.

The MarketWatch News Department was not involved in the creation of this content.

Salesforce Stock (NYSE:CRM)

Oct 03, 2022 (PressReach.com via COMTEX) -- As consumers experience a significant digital transformation in the context of the current hybrid work environment, Salesforce (NYSE:CRM) has reaped the benefits of the widespread adoption of its cloud-based products and solutions. In addition, the cloud-based Salesforce stock software provider’s unwavering attention to acquisitions and collaborations allows it to Improve its product offerings and grow into new areas.

The Rapid Pace of Digitalization Is Increasing the Need for Salesforce's Software.

Demand for Salesforce (NYSE:CRM) cloud-based solutions is rising because of the faster digital transformation and the rising hybrid working trend caused by the pandemic. The capacity to provide a comprehensive answer to business issues faced by clients is the primary motivator.

Salesforce stock top line is booming due to the company’s efforts to provide goods that better meet the demands of its clientele. The company’s offerings, such as Trailhead and myTrailhead, use cutting-edge technology to facilitate corporate change and expand the reach of existing enterprises.

We anticipate that rapid digital transformation will provide Salesforce with substantial growth opportunities over the long term. Cloud service use is projected to skyrocket in the coming years as businesses continue their digital transformation initiatives.

According to Gartner, public cloud service expenditure will increase by 20.4%, from $410.9 billion in 2021 to $494.7 billion in 2022. It is expected that the worldwide CRM software market will grow at a CAGR of 13.3% between 2022 and 2030, according to research by Grand View Research. We expect Salesforce to dominate the industry because of its innovative SaaS-based customer relationship management (CRM) and social business tools.

The Ability to Acquire New Assets and Enter New Markets

By forming strategic partnerships and acquiring relevant companies, Salesforce stock has fortified its key strengths. Slack, Tableau, ClickSoftware, Mulesoft, Datorama, and CloudCraze have all been purchased by the corporation in exact years, and each has proven to be an excellent investment.

Several new international clients and an improved suite of tools for team communication are just two of the benefits to Salesforce stock of its purchase of Slack. Also, the acquisition is making the corporation more competitive against Microsoft (NASDAQ:MSFT). Their Dynamics CRM applications are quickly becoming a significant threat.

The purchase of Tableau fits the company’s ambition to expand beyond customer relationship management and provide more significant customer data insights.

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Mon, 03 Oct 2022 04:35:00 -0500 en-US text/html https://www.marketwatch.com/press-release/salesforce-stock-rose-following-the-companys-growth-via-acquisitions-and-digitalization-2022-10-03
Killexams : Top 10 Salesforce Consulting Companies in India 2023

Salesforce is the number one savvy CRM platform for all types of businesses. Recognized by market leaders for CRM technology, Salesforce delivers out-of-the-box solutions by integrating the latest technology. Salesforce is committed not just to connecting with the CRM industry but also representing the future of business across diverse industries. Even though the basic functionalities of Salesforce alone help companies to stand out, integrating them with the latest technology like artificial intelligence, machine learning and many more can bring outstanding results. Salesforce’s secure and creative cloud technology allows users to be enhanced and updated with every single innovation to keep them up and running at the most pace.

As Salesforce is one of the most used CRM in various industries such as banking systems, financial services, enterprises and insurance sectors, retail, healthcare, ed tech, government and almost every other sector. The adoption rate of Salesforce development for digital services and cloud over the past two years. Due to the increased number of proficient and budget-friendly offerings, various organizations around the globe reach out to salesforce development companies in India to get better service offerings.

To efficiently leverage this platform to maintain customer relations, businesses might need a suite of compatible and quality solutions in Salesforce development. The Salesforce development companies in India offer organizational operations and promote a notable enhancement in customer retention for various industries. There are diverse Indian Salesforce consulting companies available, but it's essential to find the right Salesforce partner that provides customized solutions as per the business requirements. Examining each and everything takes sufficient time. After executing in-depth research and analysis, the team of TopSoftwareCompanies.co has shared the list of the top 10 Salesforce consulting companies in India in 2023. To make this list trustworthy, the team has researched many companies from Ahmedabad, Mumbai, Kolkata, Bangalore, Delhi and all major states in India.

The List of Top 10 Famous Salesforce Consulting Companies in India 2023

1. Hyperlink InfoSystem
Hyperlink InfoSystem established its business in 2011 as a mobile app development company that delivers top services like AI, IoT, Big Data, Salesforce, Metaverse, NFTs, and many others. With 11+ years of experience in the IT industry, the company has worked with more than 2,500+ global clients for their custom tech requirements. Hyperlink InfoSystem is recognized as one of India's leading Salesforce consulting companies. They deliver extensive Salesforce development services, including planning, designing, and implementing Salesforce solutions. Furthermore, the company analyses CRM identifies growth opportunities, and provides the best business solutions.

2. Cognizant Technology Solutions Corp.
Cognizant, which was founded in 1994, is a top provider of Salesforce services, including design, consulting, implementation, and support. To deliver the finest project in accordance with clients' needs, they are consistently improving their Salesforce competence.

3. IBM
IBM enables Salesforce Einstein and IBM Watson to transform your processes by releasing the potential of data across Salesforce clouds. They carry out this activity over the whole Salesforce platform and the customer life cycle, including sales, marketing, customer service, and commerce.

4. Accenture
Accenture is one of the top international partners for Salesforce. When it comes to developing, fostering, and advancing transformative talents using Salesforce products, they are a dependable leader. Accenture has completed over 1529 Salesforce projects. They encourage innovation to Improve how our lives function.

5. TCS
TCS provides customers with profitable and affordable services and enables them to make use of the full range of Salesforce products, TCS uses a broad cloud-based platform in Salesforce. With experience in several sectors, the company's staff of Salesforce specialists and developers numbers over 4 million.

6. FPT Software
FPT Software is a global technology and IT services provider headquartered in Vietnam, with more than USD 513 million in revenue and 20,000 employees in 26 countries. As a pioneer in digital transformation, the company delivers world-class services in the Smart factory, Digital platforms, RPA, AI, IoT, Cloud, Salesforce, AR/VR, BPO, and more.

7. Crowe LLP
Crowe LLP is a public accounting, consulting, and technology firm with offices around the world. Crowe uses its deep industry expertise to provide audit services to public and private entities. The firm and its subsidiaries also help clients make smart decisions that lead to lasting value with its tax, advisory and consulting services, helping businesses uncover hidden opportunities in the market – no matter what challenges the markets present.

8. Grazitti Interactive
Grazitti Interactive is an international strategic partner, assisting brands to grow with their CRM strategy, paving the way for long-term growth. It is trusted for its extensive expertise, innovative solutions and products, and outstanding support throughout. Salesforce’s technology and expertise are connected together to allow them to transform your sales, marketing, and commerce cloud strategy.

9. Zensar
Zensar has been a reputable partner for over 10 years and is a Salesforce Silver Consulting and Implementation partner. It is positioned to oversee customers' accolade-winning initiatives in the manufacturing, financial, insurance, and retail sectors.

10. HData Systems
HData Systems delivers all of today's trending innovation solutions, including Blockchain, Big Data Analytics, Data Science, Salesforce Development, Artificial Intelligence, and many more. HData Systems delivers eye-catching solutions to businesses, starting from startups to enterprises, to achieve their goals efficiently with better decision-making strategies to boost their ROI.

Disclaimer: This article is a paid publication and does not have journalistic/editorial involvement of Hindustan Times. Hindustan Times does not endorse/subscribe to the content(s) of the article/advertisement and/or view(s) expressed herein. Hindustan Times shall not in any manner, be responsible and/or liable in any manner whatsoever for all that is stated in the article and/or also with regard to the view(s), opinion(s), announcement(s), declaration(s), affirmation(s) etc., stated/featured in the same.

Wed, 12 Oct 2022 07:02:00 -0500 en text/html https://www.hindustantimes.com/brand-stories/top-10-salesforce-consulting-companies-in-india-2023-101665580868725.html
Killexams : Salesforce, San Francisco’s largest employer, conducts layoffs

Salesforce, the titanic San Francisco corporate software company, is conducting layoffs — a first this year for the tech behemoth.

Details remain sparse, but according to Protocol and a laid-off employee who posted on LinkedIn, about 90 employees were affected. (A majority of the affected staffers were contractors in the company's recruiting department, a Salesforce spokesperson told SFGATE; as we’ve previously noted, Salesforce has been vague about whether contracted workers count as “employees,” or “Ohana.”)

“While limited hiring continues, most departments have reached their hiring goals for the fiscal year,” a Salesforce spokesperson told SFGATE. 

During an especially tumultuous time for the tech industry, Salesforce appeared to be a rare anomaly: a tech giant continuing to thrive amid headwinds. Salesforce’s total revenue for fiscal year 2022 was $26.5 billion, a 25% year-over-year increase.

The company recently took over San Francisco with its latest iteration of Dreamforce, the company’s first in-person event since the COVID-19 pandemic. More than 40,000 people were in attendance. Still, during the conference, co-CEO Marc Benioff alluded to the idea of “some level of normalization” after the pandemic period of mass growth for Salesforce and other tech companies. 

“Everything is still bigger, but there is definitely some overage that has to be dealt with,” he said in a press conference during the event. “I don’t think anyone will disagree with that.”

In addition to the layoffs, Protocol reports, Salesforce is enacting a hiring freeze through January 2023. The move is small but significant; large tech companies, on the whole, have been reluctant to conduct layoffs even as startups and other fledgling companies are shedding employees. 

The Salesforce representative did not provide details about what severance benefits affected workers will receive.

Hear of anything going on at a Bay Area tech company? Contact Joshua Bote securely on Signal at 707-742-3756.

Thu, 13 Oct 2022 13:59:00 -0500 en-US text/html https://www.sfgate.com/bayarea/article/salesforce-lays-off-90-employees-17507333.php
Killexams : Don't be an Andrew! Lessons Salesforce UKI CEO Zahra Bahrololoumi has learned as a person of color in tech

Zahra Bahrololoumi is well aware of how somebody’s heritage can hamper their life goals. After studying management at university, she was rejected from her dream profession of representing the UK working for the Foreign and Commonwealth Office (FCO).

With Iranian parents who came to the UK in the early 1970s, Bahrololoumi wasn't eligible for the role. Under the rules of that time - the 1990s - you had to be a second-generation immigrant or your parents had to have been in the country for more than 30 years to work for the FCO. She recalls: 

I kept applying. I went to all the career fairs, and I got turned down because of my heritage. I remember at the career desk with the Foreign and Commonwealth Office, I just said, 'I am not a terrorist, I want to represent the UK. Now I think, you need me now - I'm a Farsi speaker, look at how the world's changed'.

In the face of this rejection, Bahrololoumi joined Andersen Consulting – now Accenture. During her tenure at the consulting company, she faced another obstacle due to her heritage:

I looked around me and of the five business heads, three of them were called Andrew. They were all of a certain demographic, they all had the gray hair, and they were all really seasoned.

I remember my boss sitting me down and saying, ‘Zahra, look around you, you've got to be more Andrew’. And I'm like, ‘How do I be more Andrew?’. He said, ‘I think you should be a little less colorful’.

How do you cope with that kind of feedback? I'm never going to be a 57-year-old white male with gray hair called Andrew.

Bahrololoumi was left wondering whether that meant she wouldn’t be able to succeed at the firm, but between them, her husband and parents helped to convince her to focus on her strengths:

I remember going back and I said to my boss, 'I don't understand what I can do with your feedback, but I know I'm approachable, I'm relatable and I can bring teams along with me. If that isn't Andrew, then I'm not in the right place.'

The response worked. Her boss apologized, adding that he realized what he had said was wrong. But the experience is one that Bahrololoumi carries with her.

I'll never be an Andrew. Be authentic, that's the differentiator, and I'm proud of that.

Unsurprisingly on the back of these experiences, Bahrololoumi is totally committed to the values of equality. Under her leadership, Salesforce UKI has already uplifted its gender and ethnicity representation. When she joined the firm 18 months ago, hiring was just over 30% female; at Q1 2022, this has increased to 54% female. Of the nine members of her senior leadership team, six are women, and three are ethnic minorities from Ghana, South Asia and Iran, she points out: 

It's not a token gesture. We are the top performing geography. People are looking at us going - why? This is why. I'm over the conversation now about why it's a good idea. I don't want to win anybody's hearts and minds anymore. I am relentless in that.

At Accenture, Bahrololoumi was responsible for the firm’s UK and Ireland technology business managing a very large team, and was also the equality and inclusion leader for technology globally, overseeing a quarter of a million people. This experience has provided many insights, she suggests: 

I've heard every excuse about why can't I hire this person. The excuses I got in Japan compared to the excuses I got in Germany, I've heard it all. I've learned that the thing that matters is representation and inclusion. And the data.

At Salesforce, she is focused on four key data points when it comes to her people and DEI - hiring, development, progression and experience. Her next objective is around the gender and ethnicity pay gaps, which Bahrololoumi wants to close even before it's a legal requirement. The company is trending in the right direction here with all Salesforce top executives having their pay tied to certain equality metrics:

I was really for that. That's happened in the last six months, and everybody is pushing for that globally.

Bahrololoumi has some sage advice and words of encouragement for young people who want to get into technology. Salesforce and its partner eco-system will create 271,700 jobs in the UK by 2026, according to an IDC report, so there is huge opportunity out there for anyone wanting a career in tech, she says: 

Not just Salesforce, but in the UK, there are now more jobs than people. It's about getting the right skills, getting the right access, seeking the opportunities. If you haven't got tech experience, do not let it hold you back. I'm living proof - I'm about music, diplomacy, the arts. If I can convert and apply myself and learn new skills to lead in tech, that background and that context has made me stronger and more differentiated. Find people that have got openings or opportunities.

Case in point: when Bahrololoumi wanted to join a project within Accenture that required people to have an engineering degree, she didn’t take no for an answer, going through every backdoor possible to get in front of the right person and have that conversation to prove herself.

Taking opportunities to try out different roles and projects, and not turning away from the difficult areas is another piece of advice, she passes on: 

Any role is a key to a door. I've taken so many roles that I didn't actually like but I maximized the opportunity, I got my head down, I delivered results, I got myself known. That's how the word of mouth spread and I got staffed onto different projects.

I ran towards things. Every time somebody ran away from an opportunity saying, 'It's too hard', I ran towards it. That's what differentiated me.

As to what her secret to success is, Bahrololoumi points to something learned after many years and conversations with people who were not being recognized or getting an opportunity or promotion:

I say to them, 'What was the biggest need around you in that moment - more sales, fix a delivery, fix the morale?'. If you can identify that in any job you do or any opportunity you have, and you align yourself to that biggest need and you deliver that, you are automatically differentiated.

“I call that the 'currency of success'. Any job you do, there's a beast that needs to be fed. Even now I'm a CEO, I have to deliver growth, I have to deliver sales, that is my currency of success. If I can feed that, then I'm free to do whatever I want to do, however I want to do it. But if I don't feed that, then I'm under big scrutiny.

Thu, 13 Oct 2022 00:39:00 -0500 BRAINSUM en text/html https://diginomica.com/dont-be-andrew-lessons-salesforce-uki-ceo-zahra-bahrololoumi-has-learned-person-color-tech
Killexams : Salesforce to drive digital transformation and job creation in SA

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Killexams : exact uptick might appease Salesforce, Inc. (NYSE:CRM) institutional owners after losing 45% over the past year

Every investor in Salesforce, Inc. (NYSE:CRM) should be aware of the most powerful shareholder groups. We can see that institutions own the lion's share in the company with 79% ownership. In other words, the group stands to gain the most (or lose the most) from their investment into the company.

Institutional investors would probably welcome last week's 4.5% increase in share prices after a year of 45% losses as a sign that returns are likely to begin trending higher.

Let's take a closer look to see what the different types of shareholders can tell us about Salesforce.

Check out our latest analysis for Salesforce

ownership-breakdown

What Does The Institutional Ownership Tell Us About Salesforce?

Institutions typically measure themselves against a benchmark when reporting to their own investors, so they often become more enthusiastic about a stock once it's included in a major index. We would expect most companies to have some institutions on the register, especially if they are growing.

We can see that Salesforce does have institutional investors; and they hold a good portion of the company's stock. This suggests some credibility amongst professional investors. But we can't rely on that fact alone since institutions make bad investments sometimes, just like everyone does. If multiple institutions change their view on a stock at the same time, you could see the share price drop fast. It's therefore worth looking at Salesforce's earnings history below. Of course, the future is what really matters.

earnings-and-revenue-growth

Institutional investors own over 50% of the company, so together than can probably strongly influence board decisions. We note that hedge funds don't have a meaningful investment in Salesforce. The company's largest shareholder is The Vanguard Group, Inc., with ownership of 7.9%. For context, the second largest shareholder holds about 6.9% of the shares outstanding, followed by an ownership of 4.7% by the third-largest shareholder. Furthermore, CEO Marc Benioff is the owner of 2.8% of the company's shares.

On studying our ownership data, we found that 25 of the top shareholders collectively own less than 50% of the share register, implying that no single individual has a majority interest.

Researching institutional ownership is a good way to gauge and filter a stock's expected performance. The same can be achieved by studying analyst sentiments. There are a reasonable number of analysts covering the stock, so it might be useful to find out their aggregate view on the future.

Insider Ownership Of Salesforce

The definition of company insiders can be subjective and does vary between jurisdictions. Our data reflects individual insiders, capturing board members at the very least. Management ultimately answers to the board. However, it is not uncommon for managers to be executive board members, especially if they are a founder or the CEO.

I generally consider insider ownership to be a good thing. However, on some occasions it makes it more difficult for other shareholders to hold the board accountable for decisions.

We can report that insiders do own shares in Salesforce, Inc.. The insiders have a meaningful stake worth US$4.7b. Most would say this shows a good alignment of interests between shareholders and the board. Still, it might be worth checking if those insiders have been selling.

General Public Ownership

The general public, who are usually individual investors, hold a 18% stake in Salesforce. While this size of ownership may not be enough to sway a policy decision in their favour, they can still make a collective impact on company policies.

Next Steps:

While it is well worth considering the different groups that own a company, there are other factors that are even more important. Consider risks, for instance. Every company has them, and we've spotted 3 warning signs for Salesforce you should know about.

If you are like me, you may want to think about whether this company will grow or shrink. Luckily, you can check this free report showing analyst forecasts for its future.

NB: Figures in this article are calculated using data from the last twelve months, which refer to the 12-month period ending on the last date of the month the financial statement is dated. This may not be consistent with full year annual report figures.

Have feedback on this article? Concerned about the content? Get in touch with us directly. Alternatively, email editorial-team (at) simplywallst.com.

This article by Simply Wall St is general in nature. We provide commentary based on historical data and analyst forecasts only using an unbiased methodology and our articles are not intended to be financial advice. It does not constitute a recommendation to buy or sell any stock, and does not take account of your objectives, or your financial situation. We aim to bring you long-term focused analysis driven by fundamental data. Note that our analysis may not factor in the latest price-sensitive company announcements or qualitative material. Simply Wall St has no position in any stocks mentioned.

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Sun, 09 Oct 2022 19:00:00 -0500 en-GB text/html https://uk.news.yahoo.com/recent-uptick-might-appease-salesforce-110024522.html
Killexams : Invoca Adds Salesforce Integration, IVR Enhancements, and Signals and Scorecards

Invoca, a provider of conversation intelligence for revenue teams, today at its Summit virtual event introduced a Salesforce Sales Cloud integration, new industry Signals & Scorecards, enhancements to its cloud Conversational IVR, and Ring Group Call Routing, all of which aim to help marketers, sales teams, and contact centers maintain solid customer experiences while attracting new customers and generating revenue.

The bi-directional enhanced no-code Salesforce Sales Cloud integration, part of the Invoca Exchange, gives companies complete visibility into which marketing efforts are driving high-value sales opportunities and conversions through closed-loop conversion and revenue reporting.

The new industry Signals and Scorecards uses Invoca's keyword spotting and Signal AI technology to help contact center leadership ensure that agents deliver empathetic conversational experiences.

The enhancements to Invoca's cloud Conversational IVR technology bring in speech recognition capabilities to help companies reduce call abandonment rates by making it easier for callers to interact. Conversational IVR now understands both voice and keypress responses.

And Ring Group Call Routing helps companies answer more sales calls by having Invoca automatically route callers to a list of phone numbers sequentially or simultaneously until an agent answers. This is particularly impactful for companioes that route calls to many locations, like automotive service centers or healthcare clinics, where data on unanswered calls is low and reps are often busy supporting customers in person.

These updates, Invoca CEO Gregg Johnson said in his keynote, are essential today as companies "need to squeeze every incremental dollar available" amid rising economic uncertainty.

At the same time, though, leading companies are starting to see the importance of customer service to the bottom line and the contact center not as a cost center but as an essential element of the business, Johnson pointed out.

Leading companies, he said further, are demonstrating an increased focus on optimizing marketing spend, converting more callers in the contact center, and personalizing customer interactions with greater use of buyer intent signals gathered through analytics.

Tue, 04 Oct 2022 07:40:00 -0500 text/html https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=155247
Killexams : Matt Meyers Shares His Journey to Becoming a Top Expert for the Salesforce Ecosystem

Success in today’s business climate hinges on building a strong and vibrant ecosystem. Salesforce recognized this early on and was one of the first in the cloud computing space to dream up a business model built on partnership. Matt Meyers has been in the tech field for over 20 years and is one of the top experts within the Salesforce ecosystem. As a senior consultant, Matt knows his way around any facet of the Salesforce platform you could imagine. Matt is also an entrepreneur and CEO and co-founder of Adaptus, maker of EzProtect, a Software-as-a-Service virus scanning cyber security platform for Salesforce. He holds a Bachelor of Science in Computer Science and an MBA from Texas Tech University. Matt’s success in the Salesforce ecosystem has been driven by his expertise, determination, and extensive experience with complex implementations.

Matt has always been intrigued by both technology and business. In fact, he believes that’s why he became so interested in Salesforce because it seemed like the perfect culmination of business and technology. Matt began his career as a Salesforce developer and quickly tried to grasp anything he could to learn as much as he could about the company. He realized early on that knowledge was the key to growing his career to where he wanted to go and living the lifestyle he always wanted. As a result, Matt aggressively went for his first few certifications and then realized he couldn’t grow anymore in his current position. He moved on to join a global consulting company, HCL, where he began his career as a Salesforce consultant.

Consulting gave Matt more power than software development had. He quickly discovered he enjoyed consulting because it allowed him to help people solve complex problems, but for some reason, he was still unfulfilled. Matt yearned for more and desired to work at the company that fueled his passion, Salesforce. In the next few months, Matt spent countless long hours studying and earned various Salesforce certifications until he had just about every certification offered at the time. It was then that he met someone who was a sales executive at Salesforce who connected him with a recruiter, which led to him being successfully hired. Matt started as a customer-facing architect in Salesforce services, helping some of the company’s largest customers implement Salesforce.

The role exposed Matt to more aspects of the business and constantly challenged him, inspiring him to become better at his job. His desire to excel pushed him, and he eventually decided to tackle Salesforce’s highest certification, the Certified Technical Architect credential. Matt says this was the most challenging yet rewarding journey of his career, and it took him over two years to complete. A Certified Technical Architect is pretty much the Ph.D. of Salesforce as of now, and only about 400 people hold this certification worldwide within the ecosystem. After dedicating his entire life and career to Salesforce, Matt’s efforts were finally paying off, and bigger doors were opening.

Over the next few years, he worked his way up until he reached the director level and led all of Salesforce’s program architects in the public sector. After some time in this role, Matt decided he wanted to be more independent and started to think about running his own company. He left Salesforce, made a relationship with a major Salesforce consulting firm, and partnered with someone else to grow his company. A true and respected expert in his field, Matt took up mentoring and training, which he continues to do on his social media profiles. His mission is to empower aspiring architects and help them shorten their learning curve.

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Fri, 07 Oct 2022 01:57:00 -0500 Written in Partnership with Amir Bakian text/html https://www.laweekly.com/matt-meyers-shares-his-journey-to-becoming-a-top-expert-for-the-salesforce-ecosystem/
Killexams : Top 10 Salesforce Consulting Companies In India 2023

In the past few years, Salesforce has been one of the fastest-growing business software in the world. Businesses are dependent on their current and future clients. Therefore, having a strong customer relationship management or CRM tool is something every business should have. Even though every business has its own set of requirements, maintaining connections with customers has always been the same. The Salesforce platform fulfills every bit of business requirements offering the exclusive features of CRM systems. The customer customization functionality of the salesforce CRM makes it accessible for any size of business belonging to various industries starting from manufacturing to education. 

Along with various pre-installed features of Salesforce CRM the access to integrate 3rd party tools helps many business processes efficiently and decreases operational costs. The Salesforce CRM also facilitates services ranging from brand identity building to data report generation and analysis. Salesforce CRM offers visual representation of effectiveness of popular marketing campaigns,Customer issues management and resolution status, and many more through visual dashboards, and comprehensive reporting features. As these features are beneficial in almost every industry, various businesses belonging to the banking system, financial services, corporations and insurance sectors, retail, fitness and healthcare, ed tech, and government sectors and many more are reaching out to Salesforce development companies in India to get affordable and feature rich salesforce solutions. 

As India is becoming a homeground of various Salesforce consulting companies, finding the ideal partner will never be as simple as having a cup of tea. Before finalizing the most suitable salesforce consulting firm, there are various things businesses should consider such as the company's prestige, the employee strength, years of experience, their service offering and many more. As it takes a long time to study everything, we have done it for you. The team of TopSoftwareCompanies.co has assembled a list of the top 10 Salesforce Consultants in India 2023 after doing comprehensive research and analysis. To compile this list of trustworthy firms, the team did an extensive analysis in Ahmedabad, Mumbai, Bangalore, Jaipur, and other major cities in India.

The List of Top 10 Popular Salesforce Consulting Companies in India 2023
1. Hyperlink InfoSystem
Hyperlink InfoSystem established its business in 2011 as a mobile app development company that provides top services such as AI, IoT, Big Data, AR/VR, Metaverse, Salesforce, and blockchain. With 10+ years of experience in the industry, the company has worked with more than 2,700 plus clients for their custom tech needs. Hyperlink InfoSystem is listed as the top Salesforce partner in India. They implement the best Salesforce development services, including planning, designing, & implementing Salesforce solutions.

2. IBM
By unlocking the potential of data across Salesforce clouds, IBM allows Salesforce Einstein and IBM Watson to change your operations. This activity is carried out throughout the whole Salesforce platform and customer life cycle, including sales, marketing, customer service, and commerce.

3. Accenture
Accenture is one of Salesforce's most important international partners. They are a trustworthy leader when it comes to creating, cultivating, and growing transformational skills via the use of Salesforce technologies. Accenture has finished 1529 Salesforce projects. They stimulate innovation to better how our lives operate.

4. Marlabs LLC
Marlabs LLCcreates cutting-edge digital solutions that assist our clients to enhance their business outcomes quickly and precisely. They achieve our goals by using the power of the Digital CollectiveTM, which combines design-led digital innovation with human experience, composable digital platforms, and a collaborative network of world-class technology partners and innovators.

5. Deloitte Digital
Deloitte Digital has extensive Salesforce service experience across multiple market verticals. So, Salesforce and its 6,500 consultants in 35 countries have a track record of collaboration and integration, aiding varied organizations in meeting their business objectives.

6. Grazitti Interactive
Grazitti Interactive is a global strategic partner that helps businesses develop their CRM strategy, laying the road for long-term success. It is trusted for its wide experience, innovative ideas and products, and exceptional customer service. Salesforce's technology and skills, when combined, can change your sales, marketing, and commerce cloud strategy.

7. Cyntexa
Cyntexa provided Salesforce consulting services to a leading social enterprise. They examined the system's history, performed interviews, and suggested CRM courses and certifications with links for progress. They have 250+ certified Salesforce specialists that have worked on over 400+ projects with 350+ pleased clients all across the world.

8. Webkul
Webkul is a renowned IT services provider that was formed in 2010. With our industry-leading services for Digital Commerce, ERP, and CRM solutions, we assist businesses all over the world address challenging business issues. Over the last 11 years, the company serviced over 80,000 clients worldwide, ranging from small and medium-sized businesses to huge corporations, enterprises, and government agencies.

9. Damco Solutions
Damco Solutions is a prominent IT Services and Solutions provider with over two decades of professional expertise in offering the excellent customer value and enormous business benefits to its clients globally. They provide end-to-end, innovative, and cutting-edge business and technical solutions to assist corporations in leveraging technologies, transforming their businesses, and achieving long-term growth.

10. HData Systems
HData Systems delivers all today's trending innovative solutions, including Blockchain, Big Data Analytics, Data Science, Salesforce Development, Artificial Intelligence, and many more. HData Systems delivers eye-catching solutions to businesses, starting from startups to enterprises, to achieve their goals efficiently with better decision-making strategies to boost their ROI.

Source:Top Salesforce Consulting Companies in India

Wed, 05 Oct 2022 23:49:00 -0500 en text/html https://www.outlookindia.com/outlook-spotlight/top-10-salesforce-consulting-companies-in-india-2023-news-228016
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