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Exam Code: AD0-E106 Practice test 2022 by team
AD0-E106 Adobe Experience Manager Dev/Ops Engineer

Exam Information
Exam number: AD0-E106
Exam name: Adobe Experience Manager Dev/Ops Engineer Exam
Certificate level: Certified Expert
Status: Active
Available languages: English, Japanese
Number of questions: 54
Formats: Multiple choice and multiple select
Duration: 108 minutes
Delivery: Online proctored (requires camera access) or Test Center proctored
Passing mark: 64.81% or 550 using a scaled score format of 300 to 700

The Adobe Certified Expert - Adobe Experience Manager Dev/Ops Engineer test guide provides potential candidates with information they need to prepare for the certification exam.

Intended Audience
- Architects
- Cloud Engineers
- AEM Developers
- Technical Managers
- System Administrators
- Infrastructure Engineers
- System Reliability Engineers

Exam Objectives and Scope

Section 1: Install and Configure AEM (24%)
- Given a scenario, determine the appropriate method to manager the OSGi service configurations.
- Identify the steps necessary to configure agents.
- Given a scenario, determine the appropriate method to configure security.
- Identify the steps to configure authentication and authorization.
- Given a scenario, determine the appropriate method to configure environment settings.
- Given a scenario, determine the prerequisites needed for the installation of AEM instance
- Determine the appropriate method to install AEM instances
- Determine the correct method to configure segment store and data store repository.

Section 2: Troubleshoot AEM Environments (22%)
- Given a scenario, troubleshoot application level issues
- Given a scenario, troubleshoot index issues
- Given a scenario, troubleshoot OSGi issues
- Given a scenario, troubleshoot slow requests
- Given a scenario, troubleshoot JVM issues
- Given a scenario, troubleshoot caching issues
- Given a scenario, troubleshoot rights management issues

Section 3: Install and configure Dispatcher (13%)
- Determine the correct method to configure the dispatcher
- Determine the appropriate steps needed to apply the security checklist
- Identify the tasks needed to manage the dispatcher cache

Section 4: Build and Deployments (15%)
- Identify the steps to deploy AEM packages
- Determine the appropriate steps to configure a deployment pipeline with AEM packages
- Determine the correct method to manage content packages
- Identify the steps to manage a project in the code repository
- Identify the steps to set-up a build pipeline

Section 5: Maintenance and Operations (26%)
- Determine the correct method to perform a back-up and restore
- Identify the steps to perform online and offline compaction
- Identify the steps to perform AEM maintenance tasks
- Given a scenario, determine monitoring criteria and analyze reports
- Determine the correct method to remove a publish instance out of production
- Determine the correct method to clone the AEM environment
- Identify the steps to resolve the rights management issues

Adobe Experience Manager Dev/Ops Engineer
Adobe Experience exam
Killexams : Adobe Experience test - BingNews Search results Killexams : Adobe Experience test - BingNews Killexams : Adobe Certification

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Wed, 11 Nov 2020 11:45:00 -0600 en text/html,-humanities-and-social-sci/school-of-english,-communication,-media-and-langua/communication,-media-and-languages/adobe-certification
Killexams : CompTIA Certification Guide: Overview and Career Paths

Headquartered near Chicago, CompTIA is a nonprofit trade association made up of more than 2,000 member organizations and 3,000 business partners. Although the organization focuses on educating and certifying IT professionals, CompTIA also figures prominently in philanthropy and public policy advocacy.

CompTIA certification program overview

CompTIA’s vendor-neutral certification program is one of the best recognized in the IT industry. Since CompTIA developed its A+ credential in 1993, it has issued more than two million certifications.

In early 2018, CompTIA introduced its CompTIA Infrastructure Career Pathway. While you’ll still see the same familiar certifications that form the bedrock of the CompTIA certification portfolio, this new career pathway program more closely aligns CompTIA certifications to the real-world skills that IT professionals need to ensure success when managing and supporting IT infrastructures.

CompTIA certifications are grouped by skill set. Currently, CompTIA certs fall info four areas: Core, Infrastructure, Cybersecurity and Additional Professional certifications.

  • Core Certifications: Designed to build core foundational skills, CompTIA offers four Core certifications: IT Fundamentals+ (a pre-career certification focused on IT foundation framework), CompTIA A+ (focused on user support and device connectivity), CompTIA Network+ (targeting core system connections with endpoint devices), and CompTIA Security+ (focused on entry level cybersecurity skills).
  • Infrastructure Certifications: Designed to complement the Network+ credential, you’ll find three Infrastructure certifications: CompTIA Server+ (focused on issues related to server support and administration), CompTIA Cloud+ (covering hybrid cloud, virtual system administration and deploying network storage resources), and CompTIA Linux+ (focused on Linux operating system administration and management).
  • Cybersecurity Certifications: CompTIA offers three cybersecurity credentials: CompTIA CySA+ (CySA stands for Cyber Security Analyst, and targets IT security behavioral analysts), CASP+ (CompTIA Advanced Security Practitioner; focuses on professionals who design and implement security solutions), and the CompTIA PenTest+ (Penetration testing, targets professionals who conduct penetration and vulnerability testing).
  • Additional Professional Certifications: This category includes several credentials which don’t readily fit into any of the foregoing CompTIA career paths, including: CompTIA Project+, CompTIA CTT+ and CompTIA Cloud Essentials.

CompTIA Core Certifications

CompTIA IT Fundamentals+

CompTIA IT Fundamentals+ is ideal for beginners with a basic understanding of PC functionality and compatibility as well as familiarity with technology topics, such as hardware basics, software installation, security risks and prevention, and basic networking. It’s also ideal as a career planning or development tool for individuals beginning their IT careers or those seeking to make a career change. A single test is required to earn the credential. CompTIA launched a new IT Fundamentals+ test (Exam FC0-U61) in September 2018. This new test focuses on computing basics, database use, software development and IT infrastructure. The English version of the prior test (Exam FC0-U510) retires on July 15, 2019. Exams in other languages retire on December 1, 2019.

CompTIA A+

The CompTIA A+ certification has been described as an “entry-level rite of passage for IT technicians,” and for a good reason. This certification is designed for folks seeking a career as a help desk, support, service center or networking technician. It covers PC and laptop hardware, software installation, and configuration of computer and mobile operating systems. A+ also tests a candidate’s understanding of basic networking, troubleshooting and security skills, which serve as a springboard for CompTIA networking or security certifications or those offered by other organizations.

According to CompTIA, more than one million IT professionals hold the A+ certification. The A+ is required for Dell, Intel and HP service technicians and is recognized by the U.S. Department of Defense. CompTIA released new “Core” exams for the CompTIA A+ credential on January 15, 2019. These new exams provide additional focus on operational procedure competency and baseline security topics. Candidates must pass the Core 1 (exam 220-1001) and Core 2 (Exam 220-1002) exams. The Core 1 test targets virtualization, cloud computing, mobile devices, hardware, networking technology and troubleshooting. The Core 2 exams focuses on installation and configuring operating systems, troubleshooting software, operational procedures and security.

CompTIA Network+

Many IT professionals start with the A+ certification. While the A+ credential is recommended, if you have the experience and don’t feel a need for the A+, you can move directly to the CompTIA Network+ certification. It’s geared toward professionals who have at least nine months of networking experience. A candidate must be familiar with networking technologies, media, topologies, security, installation and configuration, and troubleshooting of common wired and wireless network devices. The Network+ certification is recommended or required by Dell, HP and Intel, and is also an accepted entry-point certification for the Apple Consultants Network. The Network+ credential meets the ISO 17024 standard and just like the A+, it is recognized by the U.S. DoD. A single test is required to earn the certification.

CompTIA Security+

CompTIA Security+ covers network security concepts, threats and vulnerabilities, access control, identity management, cryptography, and much more. Although CompTIA does not impose any prerequisites, the organization recommends that cert candidates obtain the Network+ credential and have at least two years of IT administration experience with a security focus. To obtain the Security+ certification candidates must pass on exam, SY0-501.

Infrastructure Certifications

CompTIA Linux+

The CompTIA Linux+ Powered by LPI certification is aimed at Linux network administrators with at least 12 months of Linux administration experience. Such experience should include installation, package management, GNU and Unix commands, shells, scripting, security and more. The A+ and Network+ certifications are recommended as a preamble to this certification but are not mandatory. Candidates must pass two exams (LX0-103 and LX0-104) to earn this credential. The exams must be taken in order, and candidates must pass test LX0-103 before attempting LX0-104. In 2018, CompTIA began testing a new beta test (XK1-004). The beta test offering ended October 22, 2018. New exams generally follow beta test tests so interested candidates should check the Linux+ web page for updates.

CompTIA Cloud+

As the cloud computing market continues to grow by leaps and bounds, the CompTIA Cloud+ certification has been keeping pace. This certification targets IT professionals with two to three years of experience in storage, networking or data center administration. A single exam, CV0-002, is required. It tests candidates’ knowledge of cloud technologies, hybrid and multicloud solutions, cloud markets, and incorporating cloud-based technology solutions into system operations.

CompTIA Server+

CompTIA Server+ aims at server administrators with 18 to 24 months of experience with server hardware and software technologies, and the A+ certification is recommended. The Server+ credential is recommended or required by HP, Intel and Lenovo for their server technicians. It is also recognized by Microsoft and the U.S. Department of Defense (DoD). A single exam, SK0-004, is required to achieve this credential.

CompTIA Cybersecurity Certifications

CompTIA Cybersecurity Analyst (CySA+)

As cybercrime increases, the requirement for highly skilled information security analysts will continue to increase as well. The Bureau of Labor Statistics (BLS) reports anticipated growth of 28 percent for information security analysts between 2016 and 2026, the fastest rate of growth for all occupations. One of the newer additions to the CompTIA certification portfolio is the Cybersecurity Analyst (CySA+) certification. The CySA+ credential is specifically designed to meet the ever-growing need for experienced, qualified information security analysts.

CySA+ credential holders are well versed in the use of system threat-detection tools, as well as the use of data and behavioral analytics to secure applications and systems from risks, threats and other vulnerabilities. CySA+ certification holders are not only able to monitor network behavior, but analyze results and create solutions to better protect against advanced persistent threats (APTs), intrusions, malware and the like.

CompTIA describes CySA+ as a bridge cert between the Security+ credential (requiring two years’ experience) and the master-level Advanced Security Practitioner Certification (CASP), which requires 10 years of experience. To earn a CySA+, candidates must pass a performance-based exam.

CompTIA Advanced Security Practitioner+ (CASP+)

While CompTIA no longer uses the “master” designation, the highly sought-after CASP+ certification is most certainly a master-level credential. Targeting practitioners, CASP is the only performance-based, hands-on certification currently available from CompTIA. This certification is designed for seasoned IT security professionals who plan, design and implement security solutions in an enterprise environment.

Although this certification doesn’t impose any explicit prerequisites, it’s not a bad idea to earn the Network+ and Security+ certifications before tackling the CASP exam. You should also have 10 years of IT administration experience plus a minimum of five years of technical security experience (thus securing this certification’s place as a “master” credential).

Booz Allen Hamilton, Network Solutions and Verizon Connect, among other companies, require CASP+ certification for certain positions. The U.S. Army and U.S. Navy also accept CASP+ as an industry-based certification required by employees and contractors who perform IT work in DoD data centers. The CASP+ certification requires that candidates pass the CAS-003 exam, which consists of 90 multiple-choice and performance-based questions.

CompTIA PenTest+

The latest additional to the CompTIA certification family is the CompTIA PenTest+. An intermediate-level credential, PenTest+ is designed to complement the CySA+. While CySA+ is defensive in nature (focusing on threat detection and response), the PenTest+ credential is offensive, focusing on using penetration testing to identify and manage network vulnerabilities across multiple spectra.

There are no mandatory prerequisites, but the Network+ and Security+ (or equivalent skills) are highly recommended, along with a minimum of two years of information security experience. Candidates pursuing the cybersecurity career path may take the PenTest+ or CySA+ credential in any order.

The test was released in July 2018, and is focused on communicating and reporting results, analyzing data, conducting penetration testing and scanning, and planning assessments. The test also tests a candidate’s knowledge of legal and compliance requirements.

Additional Professional Certifications

CompTIA Project+

The CompTIA Project+ certification focuses exclusively on project management and is ideal for project managers who are familiar with project lifecycles from planning to completion, who can finish a project on time and under budget. Project managers interested in this certification should have at least one year of project management experience overseeing small- to medium-sized projects. The Project+ credential requires that candidates pass a multiple-choice exam, PK0-004.

CompTIA Cloud Essentials

The CompTIA Cloud Essentials certification is geared toward individuals who understand the business aspects of cloud computing and how to move from in-house to cloud storage. In addition, they should be familiar with the impacts, risks and consequences of implementing a cloud-based solution. A single test is required to earn the credential.


The CompTIA Certified Technical Trainer (CTT+) certification is perfect for anyone interested in technical training. It covers instructor skills, such as preparation, presentation, communication, facilitation and evaluation, in vendor-neutral fashion. Adobe, Cisco, Dell, IBM, Microsoft and Ricoh all recommend CTT+ to their trainers and accept it in lieu of their own in-house trainer certifications.

Two exams are required for the CTT+ credential: CompTIA CTT+ Essentials (TK0-201) and either CTT+ Classroom Performance Trainer (TK0-202) or CTT+ Virtual Classroom Trainer (TK0-203).

The CTT+ Classroom Performance Trainer and CTT+ Virtual Classroom Trainer are performance-based exams. In this case, you must submit a video or recording of your classroom (or virtual classroom sessions), and complete a form that documents your training preparation, delivery and student evaluations.

In addition to certification levels, CompTIA groups its certifications into several career paths:

  • Information security
  • Network and cloud technologies
  • Hardware, services and infrastructure
  • IT management and strategy
  • Web and mobile
  • Software development
  • Training
  • Office productivity

The CompTIA Certifications page lets you pick a certification level and/or a career path and then returns a list of certifications to focus on. For example, one of the most popular career paths in IT is network administration. CompTIA’s Network and Cloud Technologies career path offers numerous certifications that can help you advance your network administration career, such as IT Fundamentals+, A+ and Network+ (Core certs), along with Cloud+ and Linux+ (Infrastructure certifications) and Cloud Essentials.

Those interested in network security (one of the fastest growing fields in IT) should consider the certifications in CompTIA’s Information Security career path. This includes all four of the Core credentials (IT Fundamentals, A+, Network+ and Security+) along with all cybersecurity certifications (CySA+, PenTest+ and CASP+).

CompTIA provides a comprehensive IT certification roadmap that encompasses certifications from CompTIA as well as a variety of other organizations, including Cisco, EC-Council, Microsoft, (ISC)2, ISACA, Mile2 and more.

Because CompTIA credentials do not focus on a single skill (such as networking or virtualization), CompTIA credential holders may find themselves in a variety of job roles depending on their experience, skill levels and areas of interest. Here are just a few of the possible careers that CompTIA credential holders may find themselves engaged in:

  • A+: Typically, A+ credential holders find work in support roles, such as support administrators, support technicians or support specialists.
  • Network+: Network+ professionals primarily work in network-related roles, such as network analysts, administrators or support specialists. Credential holders may also work as network engineers, field technicians or network help desk technicians.
  • CySA+ Security Analyst: Common roles for professionals interested in cybersecurity, information security and risk analysis may engage in roles that include security engineers, cybersecurity analysts or specialists, threat or vulnerability analysts, or analysts for security operations centers (SOCs).
  • Security+: Security spans a variety of jobs, such as network, system or security administrators, security managers, certified or administrators, and security consultants.
  • Server+: Roles for server professionals include storage and server administrators, as well as server support or IT/server technicians.
  • Linux+: Linux professionals often work in roles such as Linux database administrators, network administrators or web administrators.
  • Cloud+/Cloud Essentials: Cloud+ credential holders typically work as cloud specialists, developers or system and network administrators. Cloud Essentials professionals tend to work in areas related to cloud technical sales or business development.
  • CASP+: Common roles for CASP+ credential holders include cybersecurity specialists, InfoSec specialists, information security professionals and security architects.
  • Project+: Project+ credential holders typically engage in project leadership roles, such as project managers, coordinators and directors, or team leads.

While the examples above are by no means exhaustive, they provide an overview of some available careers. Your career choices are limited only by your interests, imagination and determination to achieve your personal goals.

CompTIA training and resources

CompTIA provides various and extensive training options, including classroom training, study materials and e-learning. A wide range of CompTIA Authorized Training Provider Partners (CAPPs), such as Global Knowledge, Learning Tree International and more, operate all over the world. Classroom and online/e-learning offerings range in cost from $2,000 to $4,000, depending on the particulars. Visit the CompTIA Training page for more details.

CompTIA works with third parties to offer self-study materials (the search tool is available here). Content that has been through a vetting process is branded with the CompTIA Approved Quality Content (CAQC) logo. Other materials that allow you to study at your own pace, such as audio segments, lesson activities and additional resources, are available through the CompTIA Marketplace.

Finally, every CompTIA A+, Linux+, Network+, Server+, Security+ and IT Fundamentals+ certification candidates must check out CertMaster, CompTIA’s online test prep tool. CertMaster helps you determine which syllabus you know well and those you need to brush up on, and suggests training to help you fill in the gaps.

Tue, 28 Jun 2022 12:00:00 -0500 en text/html
Killexams : CRM Certification and Training
  • To attain CRM certification, applicants must pass an exam. Hours of training are usually required to do so.
  • CRM certifications and training allow companies to increase their digital presence, have a competitive edge and increase engagement.
  • The need for CRM certified continues to grow year after year. Getting certified can help secure job placements and increase career advancement opportunities.
  • This article is for business owners and individuals who want to Improve their business and career path by completing CRM certifications and training.

Customer relationship management (CRM) takes customer service to a whole new level. Modern CRM software uses technology and automation to find and interact with leads and customers. Leveraging CRM software can help a company engage with its customers to build trust and provide necessary products and services.

Editor’s note: Looking for the right CRM solution for your business? Fill out the below questionnaire to have our vendor partners contact you about your needs.

Current CRM certification courses are available through academic institutions, professional affiliates and massive open online courses. syllabus can include CRM optimization, automation, marketing strategies, product management, business to business (B2B), business to consumer (B2C) and networking. According to certification course provider Simplilearn, IT professionals with one Salesforce certification on their resume can expect as much as a 40% pay increase.

What are CRM certifications and training?

CRM certifications can enhance your skills by requiring you to complete advanced CRM software training. Some certifications are built with courses and require you to pass exams; others are for status only. Completing CRM certifications and training can demonstrate commitment, present new job opportunities and increase pay.

Why are CRM certifications and training necessary?

To compete globally, companies benefit from increasing their digital presence. Utilizing a CRM tool improves the B2C and B2B relationship and allows companies to engage and thrive. Because companies are encouraged to focus on detailed digital strategies in which CRM is vital, businesses are looking for CRM-certified employees to help them move forward in the e-commerce space.

Key TakeawayKey takeaway: Companies look to CRM software to automate daily tasks, deepen engagement with customers, and consistently promote products and services.

Who should get CRM certified?

While all departments can benefit from CRM training, it is especially relevant for sales, marketing and IT team members. In addition, latest high school graduates and college students can stay competitive in the job market by becoming CRM certified.

Recent high school graduates and college students

Want to score a higher-paying job quickly? As CRM specialization jobs are in high demand, high school graduates and college students can get a competitive edge by learning CRM before entering the professional workforce.

Sales professionals

Sales teams work with a CRM platform for lead tracking and follow-up. Detailed customer data gathered and stored by a CRM improves lead scoring and speeds up conversions.

Marketing professionals

Because marketing requires quality leads to drive a return on investment, a robust CRM is crucial to a marketing team’s success. The CRM can help marketing professionals quickly visualize data, as well as identify lead patterns, potential customers and pain points that your business’s products or services may solve.

IT professionals

IT can work with sales and marketing to customize the CRM to specific needs, industries or internal policies. Using a CRM, IT teams can onboard, maintain and provide professional support to employees. CRM certification is often required for IT professionals, as the training is standard for the industry.

Did you know?Did you know? CRM certification can give latest high school graduates and college students a competitive edge when they enter the job market.

CRM certificate vs. certification

Though a CRM certificate and a CRM certification sound like they may be the same, there is a difference. A CRM certificate is earned in a school setting, whether in person or remote, and resembles an academic degree. A CRM certification, by contrast, is earned through industry-based performance tests, regardless of where you learn the information.

7 best CRM certifications

The following CRM certifications are found regularly in job listings and are globally recognized and easily accessible for most people:

Microsoft Dynamics 365

As a top competitor to Salesforce, Microsoft Dynamics 365 offers certification levels ranging from fundamental to advanced. The platform can provide courses on sales, finance, operations and customer service. Professionals can choose to complete a CRM certification or an overall fundamentals course. For CRM certification, IT professionals must pass test MB-910: Microsoft Dynamics 365 Fundamentals (CRM).

Who is it for?

Dynamics 365 is for IT consultants who specialize in enterprise resource planning (ERP) and material requirements planning (MRP).

Skills needed

  • Describe Dynamics 365 Marketing (10% to 15%)
  • Describe Dynamics 365 Sales (15% to 20%)
  • Describe Dynamics 365 Customer Service (15% to 20%)
  • Describe Dynamics 365 Field Service (15% to 20%)
  • Describe Project Operations (15% to 20%)
  • Describe Shared Features (15% to 20%)


Pricing starts at $99.

Length of certification

Microsoft certifications don’t have a hard expiration date. Instead, the certification is valid as long as the product is available on the market.

HubSpot Academy

HubSpot offers multiple certification courses, including in CRM, CMS, sales and reporting. Lessons can take approximately one hour to over six hours to complete.

Who is it for?

HubSpot has a proprietary CRM certification program in which you watch online course videos with periodic quizzes. Most certification exams also require you to complete additional practical marketing exercises.

Skills needed

  • HubSpot CRM-specific training
  • Practical marketing experience


Certifications are free, but some advanced options require a HubSpot Professional or HubSpot Enterprise account. A HubSpot Professional account starts at $800 per month.

Length of certification

Certification length varies from 13 to 25 months.

Marketo Engage by Adobe

Marketo Engage is a tool designed to help marketers create and implement personalized emails and media. The platform is part of the Adobe Experience Cloud.

Who is it for?

Marketo Engage is a good fit for professionals who work in marketing automation, such as email marketing professionals, media managers and marketing managers.

Skills needed

The required skills depend on the level of certification you are seeking.

Entry level:

  • Basic knowledge of marketing automation
  • Three to six months of marketing experience
  • Three months of experience using Marketo software

Advanced level:

  • One to two years of marketing experience
  • One year of hands-on experience with Marketo
  • Completion of the Marketo MCE Prep Course


The entry-level certification is $95, and the advanced level costs $225.

Length of certification

The test is valid for two years.

NetSuite Administrator

As a customizable CRM, Oracle’s NetSuite is geared toward large businesses and includes multiple tools, such as ERP, financial management and inventory management capabilities.

Who is it for?

NetSuite certification is for professionals who routinely work with Oracle’s customer database. NetSuite’s consultants can gain additional clients with the NetSuite Administrator certification, especially those who help customize enterprise CRM and ERP. IT professionals can also benefit from a NetSuite certification.

Skills needed

  • CRM customization
  • ERP customization
  • Financial management
  • Inventory management


This certification costs $250.

Length of certification

Individuals who complete the NetSuite certification will need to get recertified by passing an test every three years.

Salesforce Administrator

A Salesforce certification is a globally accepted credential. You can use the certification to compete for jobs and promotions as a Salesforce expert, stay informed about Salesforce feature updates and climb the corporate ladder.

Who is it for?

Any business professional who uses a CRM regularly can benefit from a Salesforce Administrator certification. These roles may include benefits administrators, developers, architects, marketers and consultants.

Skills needed

Salesforce Certified Administrators:

  • Administrator (six to 12 months’ experience recommended)
  • Advanced Administrator (12 to 24 months’ experience recommended)
  • Salesforce Certified Platform App Builder (three to six months’ experience recommended)

Salesforce Certified Architects (more than five years’ experience recommended):

  • Application Architect
  • Data Architecture and Management Designer
  • Development Lifecycle and Deployment Designer
  • Identity and Access Management Designer
  • Integration Architecture Designer
  • Mobile Solutions Architecture Designer
  • Sharing and Visibility Designer
  • System Architect
  • Technical Architect

Salesforce Certified Consultants:

  • Community Cloud Consultant (two to five years)
  • Field Service Lightning Consultant (two to five years)
  • Marketing Cloud Consultant (12 months)
  • Pardot Consultant (12 months)
  • Sales Cloud Consultant (two to five years)
  • Service Cloud Consultant (two to five years)

Salesforce Certified Developers:

  • Commerce Cloud Digital Developer (three to six months)
  • Platform Developer I (three to six months)
  • Platform Developer II (two to four years)

Salesforce Certified Specialists:

  • CPQ Specialist (six to 12 months)
  • Marketing Cloud Email Specialist (six to 12 months)
  • Marketing Cloud Social Specialist (six to 12 months)
  • Pardot Specialist (three to six months)


Pricing ranges from $100 to $6,000.

Length of certification

Professionals must maintain Salesforce certifications annually to keep up with the software’s new feature releases (three updates per year). You must complete a Trailhead maintenance module every year to maintain your certification.


Zendesk provides certifications for CRM and available support tools. Certification options include Zendesk Support Administrator, App Developer I, Guide Specialist, Explore CX Analyst, Chat Specialist and Talk Specialist.

Who is it for?

Zendesk certification is for sales professionals, customer support staff and small business administrators. Zendesk also encourages its users, partners and employees to complete certification.

Skills needed

For the most common certification, Zendesk Support Administrator, you need to have at least three months of experience as a Zendesk Support Administrator and complete the relevant practice exam. Zendesk lists the specific skills and training needed for other Zendesk certifications on its website.


Pricing starts at $350.

Length of certification

A Zendesk CRM certification lasts one to two years. After that, Zendesk will notify you when you need to recertify. For every recertification, you must take a new test and pay an additional fee.

Zoho CRM

Zoho CRM offers a Certified Consultant certification; Zoho offers this free designation for users who exemplify excellence with clients while working within Zoho’s CRM. While the certification does not have the same recognition as Microsoft, HubSpot or Salesforce, it can be an avenue for Zoho users to generate revenue by providing CRM consulting.

Who is it for?

Zoho CRM certification is best for Zoho users who are interested in providing CRM consulting services for small businesses.

Skills needed

You should have proof of expertise in consulting with small business clients and hands-on experience with the Zoho CRM platform. You need at least three consulting clients that pay for Zoho CRM and pay you for Zoho CRM consulting. Once you have met this requirement, you can fill out this online form. When Zoho approves your business, Zoho’s website will list your business as a Zoho CRM Certified Consultant.


Zoho CRM certification is free.

Length of certification

Once you are approved as a Zoho partner, your certification lasts as long as you are in good standing with Zoho.

Key TakeawayKey takeaway: Although some CRM certifications are free, expect to spend a few hundred dollars for training and exams. CRM certifications are available for all experience levels.

Is CRM certification right for you?

Although the seven certifications above are great options, you will ultimately need to align your credentials with the career and promotion opportunities that interest you. Ask yourself these questions to determine whether CRM certification is right for you:

  • Will a CRM certification benefit you? If you are investing your own time and money, weigh the pros and cons of a CRM Will the accreditation make you more competitive in the job market? Is a promotion available after you become certified?
  • Which CRM platform would you be using? First, choose a CRM if you have not done so already. If you are already using a CRM, start with a certification for that specific platform. Not sure where to start? The top certificate is Salesforce Administrator. You will also have multiple job opportunities by getting certified with HubSpot, Zendesk CRM or Dynamics 365.
  • How much time and money are you willing to spend? Make sure you can invest both money and time in a CRM certification. If you are already working with a CRM, will your employer help with the cost as a business expense? Before starting a CRM certification program, you should research the requirements and prepare for additional expenses, such as training, study guides and recertifications.
  • Are you in need of new, marketable skills? If you become certified, you can seek out opportunities that allow you to use your advanced CRM knowledge. Increasingly, CRM skills are becoming a requirement among relevant job listings, so getting certified helps vet your expertise to recruiters. If you are in a dead-end career or haven’t been successful in the job market, certification in a popular CRM can provide lucrative opportunities.
  • Do you already have hands-on experience? Although CRM certification is becoming an increasingly valuable credential, remember that companies still prefer to hire employees with hands-on CRM experience. Therefore, rather than being just a line on your resume, CRM certification should supplement your real-world experience.
Tue, 28 Jun 2022 12:00:00 -0500 en text/html
Killexams : How to Buy Adobe Stock in 2022

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Killexams : Become A Graphic Design Master With 40% Off These Adobe Creative Cloud Training Bundles

Like social media, or SEO, or cryptocurrency—graphic design is becoming part of everyone's daily work. If you'd like to switch careers, or go above and beyond on the job, we've got 10 Adobe Creative Cloud training bundles that you can save 40% on with the code VIP40.

Illustrator and Photoshop are the foundations of the Creative Cloud. In these 9 courses, professional graphic designers will show you how to get the most from your images before turning them into amazing work.

Get the Ultimate Adobe Illustrator's Guidebook Certification Bundle for $20.99 (reg. $1,447) with code VIP40.

User interface and experience are crucial to delivering graphic design that pops. This bundle will teach you the fundamentals of good UI/UX using real-life examples drawn from instructor experience.

Get the Prestige Adobe Suite UI/UX Certification Bundle for $29.99 (reg. $1,789) with code VIP40.

If you've ever wondered how an amazing effect was pulled off in a video, it was probably thanks to After Effects. You'll learn how motion graphics work and how to implement them in any project across 5 courses.

Get the Ultimate Adobe After Effects Pro Bundle for $17.99 (reg. $995) with code VIP40.

Video is fundamental to not just creative work, but marketing strategy, education, and much more. This bundle uses edit-along projects that professionals will break out, step by step, to launch you as an online editor.

Get the Adobe Premiere Pro CC Video & Audio Production Course Bundle for $17.99 (reg. $1,194) with code VIP40.

Not sure whether to use Illustrator or InDesign? This bundle breaks out each part of the Adobe Creative Cloud, program by program, and grounds you in how it's used in a creative pipeline.

Get the All-Inclusive Adobe CC Training Bundle for $29.99 (reg. $1,485) with code VIP40.

Photoshop has been the premiere photo editing program for more than 30 years, and getting a handle on it can be tough. This beginner's bundle starts you with the fundamentals, showing you how to Improve good photos, and delves into the more complex functions.

Get the Adobe Photoshop for Beginners Training Course for $8.99 (reg. $199) with code VIP40.

Want to switch careers, or gain a boost in your current one? Getting certified in Creative Cloud can help, and each of the 12 courses in this bundle will help you prep for any test you're planning on taking.

Get the 2021 Complete All-in-One Adobe Creative Cloud Suite Certification Course Bundle for $20.39 (reg. $2,400) with code VIP40.

If you're already a designer, working the Creative Cloud into your process can be a struggle. This bundle takes that struggle out by offering design-along projects to help professionals incorporate Adobe into their routines.

Get the 2021 Ultimate Adobe Designers Bundle for $26.99 (reg. $2,400) with code VIP40.

Every creative professional is being asked by clients to stretch their skills and take on more and different work. This bundle was designed for those who want in-depth looks at each program, using the skills from one to build on the other. Courses are rated as high as 5/5 stars in this well-reviewed bundle.

Get the 2021 Complete Learn Adobe Training Certification Bundle for $35.99 (reg. $2,200) with code VIP40.

How do Lightroom and Photoshop work together? Each of these 11 courses explores different ways to use the 2 programs to create unique, vivid imagery.

Get the Comprehensive Adobe Lightroom & Photoshop Bundle for $17.99 (reg. $466) with code VIP40.

Futurism fans: To create this content, a non-editorial team worked with an affiliate partner. We may collect a small commission on items purchased through this page. This post does not necessarily reflect the views or the endorsement of the editorial staff.

Tue, 05 Oct 2021 00:20:00 -0500 text/html
Killexams : How to get the most out of your university tuition fees

Are you currently attending, or are you about to start university? Then you’re probably aware that tuition fees do not come cheap. 

Add on the cost of attending university, such as student accommodation, textbooks, resource fees, visa charges, and test fees, and the number gets bigger. 

Graduate student Banji Alo knows this all too well, and he shares on Twitter that by paying an exorbitant amount for university tuition fees, students should ensure that they are making those payments worthwhile. 

In other words, simply attending lectures and preparing for your exams isn’t enough to get the best bang for your buck. 

So how do you fully utilise your university tuition fees? We’ve compiled Alo’s tips and scoured the web for some helpful tips: 

1. Participate in workshops and training sessions 

Most universities organise free workshops and training sessions throughout the academic year, such as writing workshops, photography classes, to public speaking training workshops. 

Most of the time, any student is welcome to join these workshops and training sessions, and they serve as an excellent way to expand your skillsets. 

The best part? You’ll usually get a certificate of completion or accreditation by the end of the session. 

Most students, however, are usually unaware of such workshops and training sessions. A great way to be notified of the latest sessions is by following and subscribing to your university’s newsletter and follow them across social media platforms. You can also look for notices on your student website or on bulletin boards at your university library. 

tuition fees

Students attend a practical session in a mechanical workshop at Anna university in Chennai. Source: Arun Sankar/AFP

2. Use your university’s free software licences 

One of the best perks about being a student is having free access to software licences that you would otherwise have to pay to use. 

Some premium software licences you can usually enjoy for free include Microsoft Office, Canva, Adobe Creative Cloud and Grammarly, to name a few. 

Find out which software or subscription is available to you by visiting your student website or making an inquiry with student services. 

3. Tap into your university’s career services and job fairs 

Saw a notice about a job fair, or a TEDx Talk that’s happening soon? Have slots for a job training workshop opened up? Attend them! 

Don’t worry if you’re just a freshman with a few more years to go before you graduate. You have nothing to lose by attending these events and workshops organised by your university’s career services.

Often, you may even walk away with some valuable insights, newfound interests or connections that can help you in the future.

Don’t forget to tap into your university’s free career consultations too. Many universities offer one-on-one career consultations to help students find their interests, build their CVs, gain career management skills and more.

4. Discover new hobbies and interests 

One of the best things about studying at a university is that you have countless clubs and societies to explore, so don’t just set your eyes on one or two clubs. 

Most clubs and societies have tryouts and orientation for first-year students to learn more about them, so go ahead and explore as many as you’d like. 

Who knows — you may end up discovering a new talent or interest.

tuition fees

A third-year student studying model making for TV and film works in a workshop at the University of Bolton in Bolton, northwest England. Source: Oli Scarff/AFP

5. Build a network with your lecturers and professors 

University is a place waiting for connections to happen — but it boils down to whether you’re willing to take the initiative! 

By building connections with your lecturers and professors, you’ll be able to build a good reputation, ask for recommendation letters, explore research opportunities and more. 

6. Enrol in free online courses 

That’s right — many universities offer free online courses that students can explore, most of which allow you to learn at your own pace. 

What’s cool is that some of these universities even allow non-students to enrol in their courses. 

For instance, the University of reading offers some 26 courses not just to its students but to the public tool. These courses range from archaeology to meteorology, psychology, food nutrition and more. 

Mon, 11 Jul 2022 13:00:00 -0500 en-GB text/html
Killexams : My experience at Aalto University as an international student and an employee


What is it really like to both work and study at Aalto University as an international student? Our Program Assistant Ayse at Aalto University Summer School shares her experiences.

My name is Ayse. I’m a second-year marketing master’s student at Aalto University and currently working as a program assistant for Aalto University Summer School. I’m originally from Turkey, and my life as an Aalto student started almost a year ago. Here, I’ll share my experience at Aalto as a student and an employee.

Let’s start with my student experience. What makes the most out of my Aalto experience is the vibrant student culture. At Aalto, there are more than 200 student associations which provide you with a variety of activities throughout the academic year. It is possible to find hobbies from sailing to cocktail making and from card games to pole dancing. Aalto truly is a great place to discover what you like and get a chance to try it.

I’m personally not an active member of any association, but I frequently attend social activities of my interest that the student associations organise. These activities include excursions, workshops, parties and much more. What impresses me the most is the organisational excellence and dedication of the students. It feels good to know that I’m surrounded by like-minded people eager to contribute to the Aalto community and the larger society.

Quality of education is another aspect that I’m grateful to have here at Aalto University. I like that our courses include theoretical knowledge that pushes our intellectual boundaries as well as a hands-on learning experience that helps us Improve our professional skills. At Aalto, we learn by doing. To give a simple example, if we were taking a course on qualitative research methods, we would not memorise what an interview is word by word and write it on an test paper. Instead – we would conduct one ourselves. In that sense, I believe that the overall courses I’m taking contribute to my learning well and will help me prosper in my future career.

Another great example of learning by doing is the challenge-based learning pedagogical approach we follow at Aalto University Summer School and at Aalto University in general. Challenge-based learning means that students get to experience real-life challenges and teaching and learning practices aligned with work-life environments to increase employability.

For example, they often get the opportunity to collaborate with local and global partners to tackle a real life challenge. For instance, if a small company aims for an international expansion and needs a digital marketing plan this could be a class project for our students. Then the companies would get solutions for their deeds and students would have experiences that would increase their chances of employability. Check out our amazing Digital Business Master Class to have a more concrete view of what we offer at Aalto University Summer School.

I’m thrilled to start my career here at Aalto University. I started working here in the beginning of this summer as a program assistant to help the team with marketing and communications, customer service and course assistance. From the first day, actually even before I started my role as a program assistant, I felt welcomed by my colleagues and supervisors. Everyone was very friendly and inclusive. It goes without saying that our work language is English, but in non-work-related interactions as well, the people I worked with kept the daily language in English. I remember my Finnish-speaking colleagues communicating in English with each other even while they were one meter away from me, considering the possibility that I might join their conversation. This might be a minor detail for many, but for me, this level of consideration is quite touching.

One cultural shock for me regarding the working culture in Finland was the trust people put in you. Everything is in line and well organised in terms of planning, and as an employee, I feel like I am an integral part of the operations. My supervisors put trust in me without holding back their support. Another shocking experience I got was regarding the low-hierarchical working environment. I knew that Finland had a low hierarchical society, but I was not expecting it to be this enabling. I call my supervisors by their names without putting any titles in front, and they always approach me as if I am their equal. This is a unique experience that one could not see in many places.

My experience at Aalto University Summer School is not limited to only the Finnish working culture. I have learned so much about marketing strategy, branding, social media marketing, customer service, event management, backstage operations of higher education, course assistance, design software such as Adobe InDesign and Adobe Spark, Microsoft Office tools and much more. I’m looking forward to finding out what my journey will look like next!

As you can probably tell from my text, I highly recommend Aalto University to be a part of your future, whether as a student or an employee. I can confidently say that you will not regret it.

Now, are you excited about living the Aalto experience but not considering a full degree at the moment? Are you already focused on your current job but still wish to breathe the air on our lovely campus, even if it is for a short period? Subscribe to our newsletter and learn more about the upcoming courses at Aalto University Summer School.

We are looking forward to having you here!

Aalto University Summer School offers high quality academic summer courses and programs at Aalto University.

Study on a challenge-based course with a focus on digital technologies. During two intensive lecture weeks, students work in international teams to plan digital solutions for real business cases from partnering companies.

Aalto University Summer School

Do you need a direction this summer? Aalto University Summer School gives you the perfect mix of student life, inspiring course syllabus and authentic Finnish experiences.


Find a Summer School course or program

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Fri, 01 Jul 2022 01:00:00 -0500 en text/html
Killexams : Certiport Names 2022 Adobe Certified Professional U.S. National Champions

Certiport, a Pearson VUE business and the leading provider of performance-based IT certification exams that accelerate academic and career opportunities for learners, today announced the winners of their 2022 Adobe Certified Professional U.S. National Championship.

SALT LAKE CITY, June 29, 2022 /PRNewswire-PRWeb/ -- Certiport, a Pearson VUE business and the leading provider of performance-based IT certification exams that accelerate academic and career opportunities for learners, today announced the winners of their 2022 Adobe Certified Professional U.S. National Championship.

The Certiport Adobe Certified Professional U.S. National Champions are as follows:
1. Avery Blanchard, New Jersey
2. Salma Sanchez, Florida
3. Susie Lee, Texas

More than 11,000 entrants between the ages of 13 and 22 qualified for Certiport's Adobe Certified Professional U.S. National Championship by earning an Adobe Certified Professional certification in Adobe Photoshop, Illustrator or InDesign. Certified students entered original design creations and 18 were selected to compete at the Gaylord Texan Resort and Convention Center from June 20-22.

"It's been two years since we've been able to host a live competitive event, and we were absolutely thrilled to be gathered with these talented students," said Ray Murray, General Manager of Certiport. "Hosting a live event gives us a chance to see what these students can do with the Adobe Creative Cloud applications under pressure, with a time limit, and for a real client. Their Adobe certifications and success in this competitive event will be the first step to a successful career."

Finalists were given 6 hours to create a design project for Limbitless Solutions, who also served as judges for the competition.

"We've been privileged to participate in Certiport's Adobe Certified Professional Championship in the past, and each time we are blown away by these students' talents and design expertise," said Matt Dombrowski, Art Director, Limbitless Solutions. "This year, we asked them to create a design for our in-house video game, Limbitless Inventor, and we couldn't believe the quality of the designs they created in such a short amount of time."

The winners will now advance to Certiport's Adobe Certified Professional World Championship from July 24– 27 in Anaheim, California. Finalists are expected to come from more than 13 countries to demonstrate their proficiency using Adobe Creative Cloud.

"The Adobe Certified Professional U.S. and World Championships give students the incredible opportunity to showcase their creative talent and technical knowledge in a real-world design scenario," said Tacy Trowbridge, Global Education Programs Lead at Adobe. "We have no doubt that their professional level skills and certifications will take them far."

You can learn more about the Adobe Certified Professional U.S. National Online Championship by visiting

About Certiport
Certiport, a Pearson VUE business, is the leading provider of certification test development, delivery and program management services delivered through an expansive network of over 15,000 Certiport Authorized Testing Centers worldwide. Certiport manages a sophisticated portfolio of leading certification programs including: the official Microsoft Office Specialist certification program, the Microsoft Certified Fundamentals certification program, the Microsoft Certified Educator program, the Adobe® Certified Associate certification program, the Autodesk Certified User certification program, the Intuit certification program, the App Development with Swift certification program, the Unity Certified User certification program, the Communication Skills for Business certification program, the IC3 Digital Literacy certification, and the Entrepreneurship and Small Business certification program. Certiport reliably delivers over three million tests each year throughout the secondary, post-secondary, workforce, and corporate technology markets in 148 countries and 26 languages worldwide. For more information, or follow Certiport on Twitter at

"Certiport" is a registered trademark of NCS Pearson, Inc. in the United States and other countries. The names of genuine companies and products mentioned herein may be the trademarks of their respective owners.

Press Contacts:
Greg Forbes (based in UK)
Hannah Davis (based in US) +1 801 319 9835

Media Contact

Greg Forbes, Certiport, +44 (0) 7824 313448,

SOURCE Certiport

Wed, 29 Jun 2022 02:42:00 -0500 en-CA text/html
Killexams : Adobe Photoshop's web version to soon become free for all users No result found, try new keyword!Maria Yap, Adobe’s vice president of digital imaging told The Verge that the goal here is to make Photoshop “more accessible” giving more people the chance to try out and experience the product. Thu, 16 Jun 2022 22:49:00 -0500 en-in text/html Killexams : Adobe to launch free web version of Photoshop: Here's what you need to know No result found, try new keyword!"We want to make [Photoshop] more accessible and easier for more people to try it out and experience the product," Maria Yap, Adobe's VP of digital imaging told The Verge. "I want to see Photoshop ... Wed, 15 Jun 2022 01:15:00 -0500 en-in text/html
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