The first truth is that we don’t work the way we used to. Companies used to rely on voice-based collaboration among workers. They used to rely on call centers for customer support and sales inquiries. The Internet has changed everything. People now use online chats for support and inquiries, and increasingly those involve AI agents and not real people And, yes, remote work is a change—but remote work only sped and broadened the transition to web-hosted meetings. What is your collaborative appliance? Answer—your computer, and it’s also computers that increasingly field inquiries in call centers.
A couple decades ago, a key telephone system on a desk was a window on the world. I had one then, and truth be told I still have one—and a voice line too, in the unlikely event someone actually calls me. I make calls, though, and they’re almost always for customer support. Human behavior, particularly behaviors involving many humans, doesn’t change on a dime. Things are changing, but there’s time to adapt, even to new work habits if there’s a will.
This leads to the second truth, which is that incumbency isn’t always a good thing. If you’re a company sitting on the sidelines of a rapidly evolving market, you have nothing that binds you to a particular position within it . And you’re free to jump in to that market with the most current or even futuristic solutions. However, if you developed that market, you have an installed customer base and operating costs like employees, warehouses, and factories—and perhaps—you have the expectations of the financial markets. Wall Street wants the next quarter to be as good as the last, which is a great incentive for any company to plan a quarter at a time. That stalls progress—and the next thing you know, it’s your last quarter.
Incumbents must evolve, but that evolution is a delicate balance between nurturing the new and protecting current revenue streams. It's a real management challenge: Do you stand up and shout that the way of the future is something you’re not currently known for and perhaps don’t even make? That’s the end of your current quarterly profit reports if you do. Do you hunker down on the old and ignore progress? That’s the end of your future revenue streams. What most companies do is try to make the balance sheet work every quarter, and hope they can navigate the change. That leads to our final truth.
Our final truth is that companies that use financial measures to bolster their strength are already out of time. Sometimes all that balance sheet re-balancing crosses over legal/regulatory lines. More often, what happens is that these efforts hide the immediate impact of change, and deliver the company time to take the next steps.
The trouble is that it’s easy to let the financial efforts become the end-game in themselves, preventing a company from making bold product decisions needed to face the changing future. And the bigger you are, the more likely this course seems to be.
There was a time when there were a dozen minicomputer makers, giants like Digital Equipment and Data General among them. Those giants are gone now, gone because they tried to preserve what was inevitably beyond preserving. Even survivors have changed; IBM is now a software company and moving into cloud services. Avaya could have been the IBM of UC/UCC, and they may emerge from their current situation to be just that. It’s also possible that a competitor in the UC/UCC market will learn from Avaya and take the right balance of preserving and advancing product and market steps.
One lesson from Avaya is that “facing the future” doesn’t just mean turning in that direction. There is absolutely no question that everything happening today in UC/UCC was visible a decade ago and that every player in the space has seen the same signs and signals. Some were surely frightening, but others surely hopeful.
We rely more on remote collaboration than at any time in the history of technology. We have redefined what “the office” is and what going to it means, and it’s darn sure clear that remote collaboration will be part of our future. Voice calling and simple video meetings didn’t cut it during the acute phase of the COVID-19 pandemic. That led to tremendous growth for Microsoft Teams and Zoom. Do you think the first generation of these tools will be the answer down the road? That progress first explodes, overwhelms the old ways, and then stops in the present day? Nonsense.
Perhaps a decade from now, we’ll wonder what went wrong for Teams and Zoom. That’s the final lesson to be learned. Everyone has a chance to lose the UC/UCC market in the future, and everyone has a chance to serve the UC/UCC market of the future. Even Avaya.
4. Overall, I deliver this rating. In comparison with our other business phone services providers, Avaya's platform, capabilities, and level of sophistication are unrivaled. outstanding customer service, choosing this product is simple.
Avaya will not be acquired; instead, it will form a strategic partnership with RingCentral to launch a new unified communications as a service (UCaaS) offering. UCaaS solutions provided by RingCentral will be provided exclusively through Avaya under the terms of the contract, which involves RingCentral contributing $500 million to the deal.
About 20% of a new license, the Global List Price for Standard Upgrade is $42/user and Enterprise Upgrade is $58/user. There is now an easier way to upgrade your Call Center Elite. In Avaya, there was once a choice of six options.
This item Avaya 9608 IP PhoneAvaya 9508 Digital Phone - 700504842Price$7800$12190Sold ByPBS SuppliesTelliaItem Dimensions1 x 1 x 1 inches1.97 x 1.97 x 1.97 inchesItem Weight2.65 lbs7.05 ounces
4. Overall, I deliver this rating. When compared to most of our other business phone providers, Avaya provides systems, capabilities, and a level of sophistication that are unrivaled. outstanding customer service, choosing this product is simple.
With the Avaya softphone, you don't need a physical phone on your desk. You use it on your PC, not a phone line. Your computer's microphone and speakers are used for making & receiving calls. Computers must be physically connected to the Internet in order to use it.
In your office you are probably familiar with the traditional business telephone systems such as PBXs that Avaya offers to its partners. This is an excellent option for smaller organizations looking for basic features such as voice mail and dial tone. However, the limited integration with computer networks makes them less useful for large organizations.
IP Office from Avaya is the best communications tool for any small or medium business, whether you have 10, 100 or 1000 employees, are just starting up or have several offices; you can easily tailor IPO to your goals and reduce administrative overhead.
IP Office phone systems from Avaya allow your employees to manage all their communication needs on any device -- laptop, smartphone, office phone, or home phone -- whether they are connected via wired, wireless, or broadband.
The Avaya Collaboration Unit can convert any TV or video display into a video room as soon as you connect it to Avaya Spaces. Setup is easy, use is easy, and it's cheap to run.
An encyclopedia article from Wikipedia. Phone model 1140E, manufactured by Avaya. In telecommunications, Avaya IP Phone 1140E is an ISP client from the 1100-series. UNISTIM or Session Initiation Protocol (SIP) are the two protocols that can be used with the phone.
leading provider of cloud-based business communications tools that offer multiple services to meet the needs of small and medium-sized companies alike. The company's two main platforms, Avaya IX Workplace and Avaya Cloud Office, offer a number of tools for collaboration, call management, and mobile management.
Avaya communication products: how do they communication products work for you? Avaya employs a converged network that integrates data and voice, and their IP technology connects your system to the internet. As a result, you can expand without having to add more cables or phone lines while still having a complete business communication system.
The private equity firms TPG Capital and Silver Lake Partners acquired Avaya for $8 billion in October 2007. Two billion dollars.
RingCentral recently announced that it will be Avaya's exclusive UCaaS provider.
Cisco has acquired the enterprise software company Dashbase, in a move that will enhance its AppDynamics analytics. While RingCentral closed the video deal today, Cisco revealed its acquisition of Dashbase.
|You Save:||$6.40 (8%)|
Converged Communication Systems and the Converged Global Services Team assist small-to-medium-sized businesses and large corporations with national phone system support and telephone or data equipment maintenance.
During Avaya's Q3 2020 earnings call this week, the unified communications giant revealed it beat its own sales records in the software, cloud, and subscription markets. In the third quarter of 2013, 89 percent of Avaya's revenue was generated by its software and services.
Depending on the number of extensions, VoIP phone systems can cost anything from $99.50 to $400.00. Typically, monthly fees for maintenance, service, and other things range from $20 to $30 per extension.
The private equity firms TPG Capital and Silver Lake Partners acquired Avaya for $8 billion in October 2007. Two billion dollars. According to court records, Avaya filed for Chapter 11 bankruptcy on January 19, 2017. It was re-listed on the New York Stock Exchange (NYSE) as AVYA on December 15, 2017.
RingCentral, the provider of Avaya Cloud Office by Avaya, is a comprehensive UCaaS solution. Various kits are available, including a kit designed specifically for the Education sector. Whether your employees are in the office or on the road, RingCentral's Avaya Cloud Office delivers the telephony and collaboration capabilities they need.
The US$8. Avaya Inc. is being acquired for $2 billion. A telecom analyst suggests that the company could shift its focus toward offering more software-based integrated services.
Get 60 days free of charge when you create an online classroom with Avaya Spaces. Offering an always on, easily scalable online classroom, Avaya Spaces can be used by everyone. Now you can try our free 60-day trial.
Avaya / Customer service (866) 282-9248
Latest Study on Industrial Growth of Unified Communications and Collaboration (UCC) Market 2022-2028. A detailed study accumulated to offer Latest insights about acute features of the Unified Communications and Collaboration (UCC) market. The report contains different market predictions related to revenue size, production, CAGR, Consumption, gross margin, price, and other substantial factors. While emphasizing the key driving and restraining forces for this market, the report also offers a complete study of the future trends and developments of the market. It also examines the role of the leading market players involved in the industry including their corporate overview, financial summary and SWOT analysis.
The Major Players Covered in this Report: Avaya, Mitel, Microsoft, Cisco, NEC, ALE, Huawei, Unify, RingCentral, BT, West, Orange, Verizon, Google, Nextiva, Star2Star & Vonage
Unified Communications and Collaboration (UCC) Market Study guarantees you to remain / stay advised higher than your competition. With Structured tables and figures examining the Unified Communications and Collaboration (UCC), the research document provides you a leading product, submarkets, revenue size and forecast to 2027. Comparatively is also classifies emerging as well as leaders in the industry. Click To get sample PDF of Unified Communications and Collaboration (UCC) Market (Including Full TOC, Table & Figures) @ https://www.htfmarketreport.com/sample-report/3992817-unified-communications-and-collaboration
This study also covers company profiling, specifications and product picture, sales, market share and contact information of various regional, international and local vendors of Unified Communications and Collaboration (UCC) Market. The market proposition is frequently developing ahead with the rise in scientific innovation and M&A activities in the industry. Additionally, many local and regional vendors are offering specific application products for varied end-users. The new merchant applicants in the market are finding it hard to compete with the international vendors based on reliability, quality and modernism in technology.
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The titled segments and sub-section of the market are illuminated below:
In-depth analysis of Unified Communications and Collaboration (UCC) market segments by Types: On-premise & Cloud
Detailed analysis of Unified Communications and Collaboration (UCC) market segments by Applications: IT, Telecom, BFSI, Public Sector, Retail & Others
Major Key Players of the Market: Avaya, Mitel, Microsoft, Cisco, NEC, ALE, Huawei, Unify, RingCentral, BT, West, Orange, Verizon, Google, Nextiva, Star2Star & Vonage
Regional Analysis for Unified Communications and Collaboration (UCC) Market:
– APAC (Japan, China, South Korea, Australia, India, and Rest of APAC; Rest of APAC is further segmented into Malaysia, Singapore, Indonesia, Thailand, New Zealand, Vietnam, and Sri Lanka)
– Europe (Germany, UK, France, Spain, Italy, Russia, Rest of Europe; Rest of Europe is further segmented into Belgium, Denmark, Austria, Norway, Sweden, The Netherlands, Poland, Czech Republic, Slovakia, Hungary, and Romania)
– North America (U.S., Canada, and Mexico)
– South America (Brazil, Chile, Argentina, Rest of South America)
– MEA (Saudi Arabia, UAE, South Africa)
Furthermore, the years considered for the study are as follows:
Historical year – 2015-2020
Base year – 2020
Forecast period** – 2021 to 2027 [** unless otherwise stated]
**Moreover, it will also include the opportunities available in micro markets for stakeholders to invest, detailed analysis of competitive landscape and product services of key players.
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Key takeaways from the Unified Communications and Collaboration (UCC) market report:
– Detailed considerate of Unified Communications and Collaboration (UCC) market-particular drivers, Trends, constraints, Restraints, Opportunities and major micro markets.
– Comprehensive valuation of all prospects and threat in the
– In depth study of industry strategies for growth of the Unified Communications and Collaboration (UCC) market-leading players.
– Unified Communications and Collaboration (UCC) market latest innovations and major procedures.
– Favorable dip inside Vigorous high-tech and market latest trends remarkable the Market.
– Conclusive study about the growth conspiracy of Unified Communications and Collaboration (UCC) market for forthcoming years.
What to Expect from this Report On Unified Communications and Collaboration (UCC) Market:
1. A comprehensive summary of several area distributions and the summary types of popular products in the Unified Communications and Collaboration (UCC) Market.
2. You can fix up the growing databases for your industry when you have info on the cost of the production, cost of the products, and cost of the production for the next future years.
3. Thorough Evaluation the break-in for new companies who want to enter the Unified Communications and Collaboration (UCC) Market.
4. Exactly how do the most important companies and mid-level companies make income within the Market?
5. Complete research on the overall development within the Unified Communications and Collaboration (UCC) Market that helps you elect the product launch and overhaul growths.
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Detailed TOC of Unified Communications and Collaboration (UCC) Market Research Report-
– Unified Communications and Collaboration (UCC) Introduction and Market Overview
– Unified Communications and Collaboration (UCC) Market, by Application [IT, Telecom, BFSI, Public Sector, Retail & Others]
– Unified Communications and Collaboration (UCC) Industry Chain Analysis
– Unified Communications and Collaboration (UCC) Market, by Type [On-premise & Cloud]
– Industry Manufacture, Consumption, Export, Import by Regions (2015-2020)
– Industry Value ($) by Region (2015-2020)
– Unified Communications and Collaboration (UCC) Market Status and SWOT Analysis by Regions
– Major Region of Unified Communications and Collaboration (UCC) Market
i) Unified Communications and Collaboration (UCC) Sales
ii) Unified Communications and Collaboration (UCC) Revenue & market share
– Major Companies List
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Q. Do new tires loose a little air every month? I bought a new Honda Pilot in May of this year, every two months a light comes telling me my car has low tire pressure. It happened a few times so far, all four tires were low by five pounds and had to be inflated by the dealer. When I asked about this the service manager said this is normal, is it?
A. All tires will lose air over time, it is normal that most tires can lose a couple of pounds of pressure every month or so. In cooler weather tires can lose one pound of pressure for every 10 degree drop in temperature. This is why it is important to check your car’s tire pressure at least once per month, using a quality tire gauge. Maintaining the correct pressure will maximize both fuel economy and tire life.
Q. The oil light came on in my car while driving, shortly after that the car shut off. It is a 20-year-old Mercedes Benz, what do you think is wrong.
A. When the oil light or any other red light comes on you need to stop driving immediately. The oil light indicates there is/was dangerously low oil pressure. Driving with the oil light on could have seized and destroyed the engine. At this point take the car to a mechanic and have it checked out. Although considering its age (the average car on the road is a little over 12 years old) it may be near the end of its useful life.
Q. I have a 15-year-old Saab which I like driving better than my BMW and Audi. My question is, what is the life expectancy of the airbag system? I want to deliver the car to my daughter after winter and just was wondering if the airbags wear out?
A. Most car manufacturers consider the airbag system to last the life of the car. Now of course if the airbag light is on, this would indicate one of the systems that support the airbag has failed and will needs to be repaired.
Q. I was recently at a dinner party and was telling someone I found a low mileage 2019 Chevrolet Sonic for my daughter for a college car. Someone called it a rolling coffin, are these cars as unsafe as this person was making them out to be?
A. The Chevrolet Sonic is a safe car that utilizes advanced seat belts, air bags and traction and stability control. In the design of the car it utilizes a safety cage to protest the occupants. In fact it got a five-star rating from NHTSA and a good rating from IIHS. Now all of this doesn’t change the law of physics when it comes to vehicle crashes and doesn’t remove the responsibility of the driver to drive safely.
Q. Now that the cool Fall weather is here, every time I get out of my car I get a shock. Is there something I can do?
A. Static electricity is the imbalance of positive and negative changes. During the summer when the weather is more humid these charges tend to roll off of us more quickly. With winter, comes cold dry air and the imbalance of charges tends to build until you touch your car and the charge goes to ground. Using a fabric spray such a Static Guard once or twice a month will usually help eliminate static shocks.
Q. I have a work van (former Grumman bread truck) and it is always cold inside. I remember years ago I had a friend with a Volkswagen with a gasoline heater. The heater would drive you out of the car and only used a little bit of gas. Is there a modern equivalent for trucks?
A. The only item that I’m familiar with is the Blueheat unit by Webasto. These units heat the air or the coolant depending on the model, using vehicle fuel. They work almost like a little household furnace. My only experience was years back with one installed in a Dodge Sprinter. This was a great system, provided plenty of heat, used a minimal amount of fuel and had a timer that could be programmed so the interior was warm when you needed the truck. Best of all there was no excessive idling, wasting fuel and adding to air pollution worries of an engine running unnecessarily.
Q. I have a 2008 Toyota Prius Touring model and one of my front headlights is intermittently going out. I thought this would be a simple fix, but it turns out Toyota wants $300-$500 to install the new bulb? I’m wondering if there are other options out there (quicker, cheaper fixes) or if that’s actually the price I’ll have to pay for a new bulb. Is the dealer the only option?
A. This has been a fairly common failure on certain year Prius vehicles with HID headlights and I’m surprised that they lasted this long. Unlike halogen bulbs that dim and then burn out HID bulbs flicker or just turn off. The repair generally involves changing both headlights. There are non-Toyota parts including the ballast which are generally cheaper than the factory parts. Any competent garage should be able to repair the headlights.
Got a car question, email the Car Doctor for a personal reply. email@example.com
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Sep 29, 2022 (Heraldkeepers) -- The report provides a detailed assessment of the global Collaboration Tools SolutionMarket. This includes enabling technologies, key trends, market drivers, challenges, competition, standardization, regulatory landscape, deployment models, operator case studies, opportunities, future roadmaps, value chains, ecosystem player profiles, and strategies included. The report also presents a SWOT analysis and forecast for Collaboration Tools Solution investments from 2022 to 2028.
Global Companies in the Collaboration Tools Solution market are
Google, BroadSoft, Avaya, Igloo Software, Citrix Systems, SurveyMonkey, Polycom, Hewlett-Packard Development Company, Dropbox, Microsoft Corporation, Slack Technologies, Box, Oracle, Atlassian, Good Technology, IBM Corporation, Intralinks, Cisco Systems, VMware, Salesforce.com and Other.
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By types market is divided into
By applications market is divided into
The countries covered in the Collaboration Tools Solution market report are U.S., Canada and Mexico in North America, Germany, France, U.K., Netherlands, Switzerland, Belgium, Russia, Italy, Spain, Turkey, Rest of Europe in Europe, China, Japan, India, South Korea, Singapore, Malaysia, Australia, Thailand, Indonesia, Philippines, Rest of Asia-Pacific (APAC) in the Asia-Pacific (APAC), Saudi Arabia, U.A.E, Israel, Egypt, South Africa, Rest of Middle East and Africa (MEA) as a part of Middle East and Africa (MEA), Brazil, Argentina and Rest of South America as part of South America.
If you have any special requirements, please let us know and we will offer you the report as you want.
You can get some information about this research here
Highlights of the Collaboration Tools Solution market report are
– A comprehensive evaluation of all opportunities and risks in the market.
– Collaboration Tools Solution market current developments and significant occasions.
– A deep study of business techniques for the development of the market-driving players.
– Conclusive study about the improvement plot of the market for approaching years.
– Top to bottom approach of market-express drivers, targets, and major littler scale markets.
-Favorable impression inside vital technological and market latest trends striking the Collaboration Tools Solution market.
Important Features of the reports:
- Potential and niche segments/regions exhibiting promising growth.
- Detailed overview of Market
- Changing market dynamics of the industry
- In-depth market segmentation by Type, Application, etc.
- Historical, current, and projected market size in terms of volume and value
- exact industry trends and developments
- Competitive landscape of Market
- Strategies of key players and product offerings
Browse complete Collaboration Tools Solution Market report details with table of contents and list of figures click here
Reasons to Purchase this international Collaboration Tools Solution business report:
– An updated information on the global Collaboration Tools Solution marketplace report
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Year Considered to Estimate the Market Size:
Base Year of the Analysis: 2021
Historical Period: 2017-2021
Forecast Period: 2022-2028
Infinity Business Insights is a market research company that offers market and business research intelligence all around the world. We are specialized in offering the services in various industry verticals to recognize their highest-value chance, address their most analytical challenges, and alter their work.
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Well, mostly everyone. A famous author once dismissed the timeless book as having "no heart," calling it "nothing but glittering frostwork." Who would ever say such a thing about a tale so legendary it's been made into Christmas movies and stage plays?
We'd love to tell you, but what fun would that be? After all, the best thing about a rousing game of trivia is the challenge of coming up with the answer.
Don't worry, we won't leave you in suspense over the answer to this juicy morsel of Christmas trivia. But you’ll need to read on to find out — and lucky for you, there's a whole lot more where that came from.
Show up to your Christmas party with a bunch of fun facts about everything from the link between Santa Claus and Coca-Cola to the bestselling Christmas song of all time. Hint: It's not "Rudolph the Red-Nosed Reindeer." Even so, if you've ever wondered how Rudolph came to be one of Santa's unofficial reindeer, we've got that one for you too.
So, put on your Santa cap (we'd say "thinking cap" but it's Christmas, so we're staying on-theme here) and get ready because with all these Christmas trivia questions and answers, you're about to become a full-fledged holiday pro.
Question: What is thought to be the first observation of the December 25 holiday? Answer: The Christian church in Rome commemorated the Feast of the Nativity in 336.
Question: When did Christmas become a national holiday?Answer: On June 24, 1870, President Ulysses S. Grant signed a proclamation declaring December 25 a national holiday.
Question: What was the original name of Clement Clarke Moore’s "The Night Before Christmas"? Answer: “A Visit from St. Nicholas”
Question: What controversy is associated with "The Night Before Christmas"? Answer: Some scholars suggest it was actually written by poet and farmer Henry Livingston Jr.
Question: Where did "Old Saint Nick" come from? Answer: During the Middle Ages, St. Nicholas was a patron saint of children, sailors and thieves (among others), and is known for giving out gifts to the faithful.
Question: Where did the first modern-day image of Santa Claus come from? Answer: An 1881 issue of "Harper's Weekly" featured a drawing by Thomas Nast that portrayed Santa as a jolly, robust man wearing a suit and carrying a bag of toys.
Question: Which soda manufacturer is thought to have cemented the rosy-cheeked, bearded Santa Claus that is associated with Christmas today? Answer: In 1931, Coca-Cola commissioned illustrator Haddon Sundblom to paint an image of Santa for their ads and it has since been the basis for the Santa Claus we know today.
Question: What did Haddon Sundblom base his rendering of Santa Claus on? Answer: Clement Clarke Moore’s “A Visit from St. Nicolas,” otherwise known as “The Night Before Christmas.”
Question: How many reindeer does Santa have? Answer: Eight: Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Donner and Blitzen.
Question: When did Rudolph become Santa’s unofficial ninth reindeer? Answer: In 1939, when the song “Rudolph the Red-Nosed Reindeer” was released.
Question: When did Santa first become associated with reindeer? Answer: Santa’s reindeer are thought to have originated in an 1821 booklet written by an anonymous author who pens: “Old Santeclaus with much delight / His reindeer drives this frosty night.”
Question: Are Santa’s reindeer male or female? Answer: Female. Male reindeer lose their antlers in November, while female reindeer keep their antlers through the winter. Most depictions of Santa’s reindeer show antlers, which means they must be female to guide his sleigh in December.
Question: Why do reindeer have hairy hooves? Answer: The hair on their hooves deliver reindeer a good grip when walking on ice and snow, per the FDA.
Question: What’s the origin of “Rudolph the Red-Nosed Reindeer?” Answer: In 1939, a copywriter named Robert May created the character for a Montgomery Ward Christmas coloring book based on his daughter’s love of deer.
Question: How did “Rudolph the Red-Nosed Reindeer” become a song? Answer: Inspired by coloring book character's success, Robert May's brother-in-law, Johnny Marks, penned the song in 1939.
Question: True or false: Gene Autry didn’t want to record “Rudolph the Red-Nosed Reindeer.” Answer: True. Autry thought the song was bad for his image and his wife ultimately convinced him to record the song as a B-side, according to the New York Times.
Question: What’s the best-selling Christmas single of all time? Answer: “White Christmas” by Bing Crosby has sold over 100 million records around the world, according to the Guinness World Records.
Question: Which song tops Billboard's list of the 100 greatest holiday songs of all time? Answer: “All I Want For Christmas Is You” by Mariah Carey
Question: Which album tops Billboard's list of the top 100 holiday albums of all time? Answer: “A Charlie Brown Christmas by the Vince Guaraldi Trio
Question: After “All I Want For Christmas Is You,” what are Billboard's five greatest holiday songs of all time (in order)?Answer: “Jingle Bell Rock” by Bobby Helms, “The Christmas Song (Merry Christmas to You)" by Nat King Cole, “A Holly Jolly Christmas” by Burl Ives, “Feliz Navidad” by Jose Feliciano and “It’s The Most Wonderful Time Of The Year” by Andy Williams
Question: Where is the real North Pole located? Answer: The geographic North Pole is at 90 degrees north latitude, making it the northernmost point on the planet.
Question: True or false: The North Pole has no time zone. Answer: True. All longitudinal lines start at the North Pole, which means there’s no time zone.
Question: When was the first mass-produced Christmas card printed and sent? Answer: The first Christmas card was printed in the United Kingdom in 1843 and depicts a family celebrating Christmas.
Question: Who invented Christmas lights? Answer: Three individuals are responsible for the lights we hang today. Thomas Edison created the first strand of electric lights in 1880. Edward H. Johnson put the first string of Christmas lights together in 1882. And, in 1917, Albert Sadacca proposed that his family’s lighting company sell colored strands of inexpensive Christmas lights to the public.
Question: When was the first Rockefeller Center Christmas tree erected? Answer: In December of 1931, workers at Rockefeller Center pooled their money to buy a Christmas tree. It was a 20-foot balsam fir.
Question: When did lighting the Rockefeller Center Christmas tree become an annual tradition? Answer: December 1933
Question: When did the Rockefeller Center skating rink open? Answer: 1936
Question: What’s the largest tree in Rockefeller Center’s history? Answer: In 1999, The tallest tree, which was imported from Killingworth, Connecticut, stood 100 feet tall.
Question: Which actor won an Oscar for their portrayal of Santa Claus? Answer: Edmund Gwenn won best supporting actor for his role as Santa Claus in “Miracle on 34th Street.”
Question: What’s unique about the McCallister's house in “Home Alone”? Answer: Nearly all the rooms are decorated in red, green and gold.
Question: Where was the movie “Home Alone” filmed? Answer: The bulk of the film was shot on sets built inside a Chicago high school.
Question: True or false: The gangster movie that Kevin McCallister watches in “Home Alone” is a real film. Answer: False. “Angels With Filthy Souls” was created especially for “Home Alone,” but is based on the 1938 James Cagney movie, “Angels With Dirty Faces.”
Question: Which actor broke their finger while filming “National Lampoon’s Christmas Vacation"? Answer: While filming the scene where Clark Griswold punches the outside Christmas decorations after he can’t get the lights to work, actor Chevy Chase broke his pinky finger but continued filming the scene that appears in the final movie.
Question: What's the significance of the moose glasses that Clark Griswold and Cousin Eddie drink eggnog out of during “National Lampoon’s Christmas Vacation?” Answer: The moose glasses are from Walley World, the Griswold vacation destination from the original “National Lampoon's Vacation."
Question: Which classic Christmas movie inspired “The Wonder Years?” Answer: “A Christmas Story”
Question: Why do we leave milk and cookies out for Santa on Christmas Eve? Answer: According to NPR, one of the first literary references to leaving out milk and cookies on Christmas is in a short story from the 1870s, a time when good manners dictated hosts put out food for visiting guests to eat.
Question: How much does the average consumer spend on holiday gifts and other related purchases? Answer: In 2021, the National Retail Federation estimated that consumers would spend roughly $997.73 on holiday gifts, decorations and other items.
Question: What percentage of people return at least one of their holiday gifts? Answer: At least 66% of consumers surveyed by Optoro returned at least one holiday gift in 2020.
Question: In 2021, what percentage of U.S. adults intended to celebrate Christmas, Hanukkah or Kwanzaa? Answer: According to the National Retail Federation, 90% of adults planned to celebrate the holidays.
Question: True or false: Early holiday shopping (defined as prior to November) is on the decline. Answer: False. Half of holiday shoppers plan to start buying before November, the highest number in the National Retail Federation's survey’s history.
Question: True or false: The Puritans canceled Christmas. Answer: True. The English Puritans banned the holiday in 1647 because they viewed it as a pagan celebration. In Massachusetts, the U.S. Puritans followed suit. From 1659 to 1681, anyone caught celebrating the holiday was fined.
Question: Where’s the biggest Christmas light display in North America? Answer: Christmas Town at Busch Gardens in Williamsburg, Virginia. The display boasts more than ten million Christmas lights.
Question: Which state produces the most Christmas trees in the U.S.? Answer: According to the Agricultural Marketing Resource Center, Oregon is the top tree-producing state, followed by North Carolina, Michigan, Pennsylvania and Wisconsin.
Question: What’s the most popular type of Christmas tree?Answer: Fraser fir, followed by noble fir, Douglas fir, balsam fir and Scotch pine.
Question: How many Christmas tree seedlings are planted each year? Answer: 60 to 70 million
Question: True or false: You should add bleach, aspirin or fertilizer to Christmas trees to make them last longer. Answer: False. The National Christmas Tree Association says some commercial additives and other hacks can increase needle loss. Just use plain tap water instead.
Question: How much should you cut off before putting a tree in a stand? Answer: Half an inch, per the National Christmas Tree Association.
Question: How many real Christmas trees are sold in the U.S. each year? Answer: Approximately 25-30 million
Question: What is the most popular Christmas cookie in the U.S.? Answer: A YouGov poll found that chocolate chip cookies are the most popular Christmas cookie, followed by sugar, fudge and brownie cookies.
Question: What’s the least popular Christmas cookie?Answer: The same YouGov poll found that anise cookies are the least popular come Christmas, followed by chai sugar, spritz and Pfeffernüsse.
Question: When was “A Christmas Carol” published?Answer: "A Christmas Carol" was published by Charles Dickens on December 19, 1843.
Question: How long did it take Charles Dickens to write "A Christmas Carol"? Answer: Six weeks
Question: How many ghosts visit Ebenezer Scrooge in "A Christmas Carol"? Answer: Technically four. The first is Scrooge's former business partner, Jacob Marley, who tells him about the three spirits that will follow.
Question: After Jacob Marley, who are the spirits that visit Ebenezer Scrooge on Christmas Eve? Answer: The spirits of Christmas Past, Present and Future
Question: Which famous author and peer of Charles Dickens wasn't a fan of "A Christmas Carol"? Answer: Mark Twain famously critiqued Dickens' work, saying "there is no heart. No feeling – is nothing but glittering frostwork."
Carl Benedikt Frey was one of my first 5 Quick Questions participants in January of this year. In that Q&A, Frey discussed automation, the “techlash,” and more. Now, he’s back to answer my questions about the limits and benefits of remote work, what collaboration at a distance might mean for the “Great Stagnation,” and more.
Frey is the Oxford Martin Citi Fellow at Oxford University, where he teaches economics and economic history. In 2019, he authored The Technology Trap: Capital, Labor, and Power in the Age of Automation, which I highly recommend! Another great read is the analysis “Disrupting science: How remote collaboration impacts innovation,” his exact collaboration with Giorgio Presidente, also of the Oxford Martin School at the University of Oxford. From that research:
Our findings suggest that harnessing the benefits of the ICT revolution for remote collaboration similarly required complementary investments in technologies that support remote work. The COVID-19 pandemic has sparked a marked acceleration in patenting related to remote work technologies. It might well also spark a revival of disruptive science and faster productivity growth.
And here’s my exchange with the economist:
1/ I thought the internet and email meant the “death of distance” years ago. Why did that promise fail to deliver?
The value of proximity comes down to the cost of moving goods, people, and ideas. Early on, the internet dramatically reduced the cost of transmitting ideas but provided a poor substitute for face-to-face. This, if anything, reinforced agglomeration by allowing dense and productive places like New York City to export its services to the world.
2/ What workplace collaboration activities can be most easily performed remotely via Zoom, email, etc.? Where do these technologies come up short?
I think they come up short three ways. First, people are just less creative when put in front of a computer screen: a recent experiment published in Nature shows that videoconferencing narrows people’s cognitive focus, so that they generate fewer ideas.
Second, sporadic encounters and watercooler moments do not happen in the virtual world, where in the absence of the Metaverse, every meeting needs to be planned at least on one end. And such meetings are highly important to new team formation and innovation.
Third, tacit knowledge, which is harder to share and express, is still even harder to transmit at distance. Early-stage conceptual tasks are best done in-person.
3/ You recently wrote in the FT that the “2020s might finally see the end of the Great Stagnation — the idea that the west’s economies are marooned on a technological plateau.” What makes you at least modestly optimistic?
Historically, when new technologies arrived, it took decades for managers and engineers to figure out how to use them effectively and innovate accordingly. And it seems that we are just learning how to use digital technologies effectively for remote collaboration, even in science and technology.
For example, my own research with Giorgio Presidente suggests while today’s remote work technologies are still imperfect substitutes for face-to-face, as mentioned above, they are sufficiently good for scientists and innovators to leverage the fact that complementary skills and talent is often scattered around the world, offsetting the drawbacks of remote.
When we analysed the publications of over 10 million research teams over the past 60 years, we found that onsite teams were more likely to produce breakthroughs than their remote counterparts. However, the relationship reverses around 2010.
The reason, we find, is that in the past, when a team member moved to a better university or organization, she benefited from a more creative environment, but the wider team did not. But with videoconferencing and the cloud, remote collaboration is now much easier. Suddenly, a team at the University of Miami could take advantage of a collaborator moving to MIT where her learning also helped her team in Florida.
The implication, in other words, is not that we are more innovative when we work in isolation from our homes. Rather, by connecting different local networks, like the Bay Area and Austin, the rise of remote increases the interconnectedness and so the innovating potential of our “collective brain.”
4/ What implications does your work on remote collaboration have for plans to create new tech hubs in “left-behind” localities?
One implication of the above is that companies might be better off having talent scattered across different local knowledge networks instead of clustering in one place. However, this does not necessarily mean that left behind places will benefit. Secondary technology cities like Austin and Denver as well as university towns are likely to be the main beneficiaries.
5/ The General Data Protection Regulation (GDPR) was implemented back in 2018. You recently found that although “European leaders have pledged to reign in the power of bigTech, GDPR might even have strengthened them by weakening their competitors. Indeed, our findings show that smaller companies have been disproportionally adversely impacted, both in terms of sales and profits.” Was this a surprising result to you given that big firms are often able to navigate new regulatory environments better than smaller firms?
It was not much of a surprise to be honest. As is well-known, large companies have more technical and financial resources to comply with regulations, and they invest more in lobbying to shape them to their advantage. In the context of the GDPR, they are also better placed to obtain consent for personal data processing from individual consumers.
▶ A US-China Battle on the Moon Is Possible, and Avoidable – Adam Minter, Bloomberg Opinion | It won’t be easy to build trust in space while trust on Earth is lacking. China won’t relinquish territorial claims in the Asia-Pacific region, and the US is unlikely to eliminate a longstanding provision of US law — known as the Wolf Amendment — that restricts NASA’s ability to cooperate directly with China on space exploration. Those are significant hurdles, but they don’t have to obstruct an agreement on how to manage lunar competition. One good starting point is for spacefaring nations to narrowly refocus their concerns on preserving important space heritage sites on the moon, such as the Apollo XI landing site, the Soviet Union’s Luna 2 probe (the first spacecraft to land on the moon), and China’s Chang’e 4 (the first spacecraft to safely land on the far side of the moon). Rather than enact protections (or safety zones) for individual planned missions, a pact could be made to extend respect — and protection — for sites of historic importance to all of humanity.
▶ How to Stop Environmental Review from Harming the Environment – Brian Potter, Arnab Datta, and Alec Stapp, Institute for Progress | Congress has a once-in-a-generation opportunity to restructure environmental regulation to maximize clean energy production. It should take the chance to reduce the cost, time, and uncertainty currently baked into the clean energy permitting process. With relatively minor adjustments to NEPA and the broader environmental review process, it can open the door to tremendous innovation.
▶ The world needs better incentives to combat superbugs – Arielle Kane, Michael Mandel, Progressive Policy Institute | Germs resistant to treatments kill roughly 35,000 Americans per year. Infections caused by drug-resistant bacteria, viruses, and fungi are on the rise, and without changes in policy, could kill 12 million people annually worldwide by 2050. Drug-resistant infections could reduce global GDP by 2%-3.5% by 2050, according to the World Bank. The overuse of antibiotics and poor infection control during the height of the COVID-19 pandemic may have exacerbated antimicrobial resistance (AMR). … If science doesn’t stay ahead of AMR, health care will slide backwards to the days when diseases now considered treatable — pneumonia and skin staph aureus infections — killed thousands of people each year.
▶ Stop with the “Jetsons” Nostalgia! – Virginia Postrel, Virginia’s Newsletter | The Jetsons was not science fiction any more than The Flintstones was archeology. It was, like its Stone Age partner, a midcentury family sitcom—I Love Lucy/The Honeymooners/Father Knows Best with different backdrops and dumber jokes. The commentary (such as it is) about technology mostly consists of complaints about devices breaking down and costing too much. Automation also means George and Jane Jetson do nothing all day except push a few buttons. If real, their lives would incredibly boring. (The Feminine Mystique was a bestseller for a reason.) The show is definitely not Star Trek. The Jetsons is graphically appealing, but it only works because we don’t take it literally as a portrait of the future. The Jetsons live in a world without trees, grass, or privacy. Anyone in a flying car can peer straight into their windows, which also appear to be open all the time. People live in the sky for no reason other than it makes for cool drawings.
Avaya is a company in flux. But the unified communications giant has a plan to work through its short-term challenges with the help of its partners who are selling hybrid cloud solutions, the company‘s executives told CRN US.
Following a change in leadership, a substantial earnings miss, and cost-cutting measures resulting in a round of layoffs, new Avaya CEO Alan Masarek and Vice President of North America Channels John Lindsley this week met with the company’s channel partners to talk direction and strategy, and to harvest feedback. Avaya wants its partners to know that it’s focused on returning to innovation and tapping into its massive base of enterprise customers that have yet to migrate to a hybrid cloud model.
“The theme is innovation without disruption. Our customers, via our partners, on very different, individualised cloud journeys … customers want innovation, and that innovation is coming over the top — typically on the cloud — and they don’t want to have the disruption underneath. We can uniquely provide that,” Masarek said.
The company this week was met with partners “rooting” for Avaya as it works through its current challenges during its most exact partner community council, which was held face-to-face in September for the first time since the start of the COVID-19 pandemic, Lindsley said. Also significant about this year’s council was that Masarek was in attendance — the first time a CEO has joined this event, he added.
Masarek joined Avaya in August as president and CEO on the heels of a substantial earnings miss with revenue that declined 20 percent during the company’s third-quarter 2022, which ended June 30.
Avaya partners want a clearer direction and more information on the company‘s roadmap. A roadmap that involves building the predominantly cloud-based products that customers want to buy, and partners want to sell, Lindsley said. This includes IP Office for the midmarket and Avaya Aura for contact center customers that need a premise-based solution, as well as Avaya’s CCaaS solution and Avaya Cloud Office (ACO) powered by RingCentral for enterprises ready to move to a cloud-first solution.
Avaya is still the largest premise-based UC provider on the market, which gives partners the ability to transition or “partially transition” customers to the cloud based on their requirements, said Dan Silverman, president and CEO of Telanet, a Toronto-based solution provider and Avaya partner. Silverman is a co-chair on Avaya‘s partner community council.
“Working with a company like Avaya lets us cover all aspects of the business,” he said. “Some customers want to make a partial transition to cloud, so basically move to something that‘s going to overlay on top, like Avaya CCaaS. Those customers continue to want to have something on-premises for survivability. Those are some of the things that Avaya continues to offer that to be honest, a lot of the existing vendors are no longer providing.”
Avaya is generating about 80 percent of its business today through the channel, Avaya’s Lindsley said.
Moving forward with the channel
There are still plenty of customers who aren’t looking to rip and replace their existing premise-architected communications solutions. They may want to keep their bulletproof, “battled-tested” voice-only solution but move to the cloud for contact center as a service (CCaaS) or an omni-channel collaboration solution, Masarek said.
“The beauty is, no one wants to go through that loss of the rip and replace. We can uniquely provide what competitors can‘t. A competing [solution], by definition, is a complete rip and replace. Ours is not. It’s innovation without disruption and that really resonates with customers and partners,” he said.
Telanet‘s Silverman said that the innovation without disruption strategy is “refreshing” to partners.
“This is something we‘ve wanted for a while,” he said. “You can go back to customer and say: ’We don‘t have to take out your premise-based solution. Let’s enhance it — let‘s deliver you contact center in the cloud, or let’s deliver you a hybrid environment where some of your some of your locations may move to ACO, but others may stay in IP Office. I think partners are excited about is the ability to have multiple choices.”
Modernizing Avaya‘s massive install base and migrating these customers into the cloud in some capacity with the help of partners is one of Lindsley’s biggest goals. “I definitely want and expect our partners to maintain a centerstage role in helping write this next chapter together with us and our shared customers,” he said.
Lindsley joined Avaya in March from UC specialist Mitel, where he served as vice president and channel chief for the last three years and before that, channel director for two years. Prior to his five years with Mitel, Lindsley worked for Verizon for 17 years, having most recently served as managing director of channel sales for the carrier.
This article originally appeared at crn.com