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Emerging technologies such as companion robots, artificial intelligence, and zero UI devices, coupled with the growing popularity of virtual reality, wearables and mobile devices can make a huge difference in resident experiences, patient care and clinician workflows within senior living and post-acute environments.

However, despite increased adoption of smart technologies among older adults, many senior care organizations have a limited technology infrastructure, especially from a connectivity perspective.

“When connectivity has been deployed, it may be narrow in scope and may provide specific operational functions, like controlling physical access in and out of the building or security camera monitoring in shared spaces. There may be limited guest or resident Wi-Fi services in public spaces, but they are usually islands of service and not available facilitywide,” says Allison Norfleet, global healthcare lead for industry solutions at Cisco.

According to a recent HealthTech Twitter poll, approximately 30 percent of senior care IT leaders reported that their organization hasn’t upgraded its network infrastructure in more than five years.

Norfleet explains that in an independent senior living organization, residents can often make their own technology decisions. They may pay the organization a fee to provide security, maintenance or basic networking in their room, giving the resident personalized Wi-Fi and possibly offering other services. Assisted living organizations can be like independent living, but they also include additional services and capabilities such as nurse call solutions in patient rooms, personal and staff duress alarms, and communication among the staff and care team.

“Many times, older assisted living or long-term-care organizations will have an infrastructure that involves cabling and radio technology. This makes deployment of newer networking solutions expensive to implement and maintain, while new construction can leverage lower cost Ethernet and Wi-Fi networks to deliver services to its residents and staff,” says Norfleet.

However, Wi-Fi can be beneficial for patients, residents and clinicians in senior care. Connectivity proved essential during the COVID-19 pandemic, when most senior care organizations went on lockdown. Older adults were able to talk with their families through video calls when visitors were restricted. Without such connection, older adults in senior living communities are more prone to feelings of depression or isolation. In addition, with more older adults adopting smart technology and using streaming services, offering a robust internet connection provides a competitive market advantage to senior living organizations, according to Majd Alwan, senior vice president of technology and business strategy, and executive director of the LeadingAge Center for Aging Services Technologies (CAST).

Wi-Fi capabilities also are important to support clinician workflows and patient care. Many wearables and medical devices connect to the internet to send biometric and other data to clinicians and caregivers. Virtual care solutions such as telesitting and telehealth support clinicians amid nationwide healthcare staff shortages which, in turn, improves the patient experience.

To support these technology initiatives, senior care organizations need a robust networking infrastructure that can handle the influx of technologies and devices relying on Wi-Fi.

Click the banner below to learn how senior care technology supports caregivers and older adults.

When Should a Senior Care Organization Upgrade Its Network?

With the rapid adoption of telehealth and other technologies during the pandemic, senior care organizations may have upgraded service from their internet provider, but their network infrastructure may be limiting their bandwidth, says Alwan.

“Even if they were to upgrade, if they only have a copper network for a large campus, they probably need to install a fiber-optic backbone to the individual buildings, if not to the individual units,” he says. “If you observe the users of the internet, their demand on bandwidth increases by 50 percent year over year, which means that this is an exponential growth in demand for bandwidth. Many of our members were not prepared for this trend, let alone the sudden increase in demand on bandwidth during the pandemic.”

According to Norfleet, a senior care organization’s management team should consider the needs of the senior care market, the overall strategy for the organization and what services it wants to provide to its residents. 

“With the staffing shortages in play, how will the organization support the clinical teams on staff for residents who need various levels of care?” asks Norfleet. “Will they use clinical communication tools, remote monitoring of vitals, virtual care, asset location? In the end, a mission-critical component of each organization’s success will depend upon having a strong foundation or IT infrastructure that aligns to the organization’s short- and long-term business and connectivity needs.”

She explains that a senior care organization’s entire technology stack will need to be evaluated to determine its current state. IT will need to work with the organization’s leadership team to align their business goals with a well-developed technology strategy, which should include people, processes and technology.

Considerations for Senior Care Organizations on Upgrading Networks

The pandemic accelerated technology adoption in the senior living and post-acute spaces. While the landscape was already evolving before the pandemic, it was changing at a much slower pace. Norfleet says this means many organizations have legacy equipment in use that needs to be brought onto the network, including VHF radios, radio-frequency identification alarms, closed-circuit TV security cameras and more.

“This convergence can happen with a migration to an edge environment. The main goal of any senior care organization is to meet the needs of its residents and to ensure that the patient care delivered is just as safe and reliable as if they were in an acute or post-acute care setting,” says Norfleet. “In a digital age, that requires advanced network infrastructure to keep patient data secure and easily accessible for care providers and their families.”

A senior care organization undergoing a network infrastructure upgrade will need to manage the disruption within its organization and build a connected digital strategy that ensures speed, resiliency, stakeholder engagement and profitability for the future.

Norfleet says the most common pain point is the historical adoption of a single-purpose network for specific solutions and the legacy infrastructure deficit that created.

“For example, look at RFID-based staff duress solutions. The market solutions today are end-of-support, and their replacements are expensive,” she says. “Care facilities need to ask very specific questions that highlight the value of IT and operational technology convergence.”

Click the banner below to explore the latest on senior care technology and trends.

It’s also important that senior care leadership and IT teams work with staff and residents to ensure the technology implementation is successful. Organizations should consider supporting stakeholders through help desks and concierge services. LeadingAge CAST provides a Resident/Client Technology Support and Training resources, including a white paper, interactive guide and case studies, to help senior care providers approach technical support and training for residents.

Doug McDonald, technology director in the office of the CTO at Extreme Networks, says organizations should have a sufficiently robust switching and routing infrastructure, with Wi-Fi on the edge, to provide needed services. He emphasizes the need for ubiquitous Wi-Fi, available throughout an organization’s campus, to connect residents and patients with desired services.

“If you don’t have the Wi-Fi technology, hardware and infrastructure to facilitate the needed bandwidth, then the applications overlaying it might not perform well and your organization may have bandwidth limitations that inhibit video quality,” he says.

In addition to meeting the high-availability requirements that staff and patient health and safety demand, says Norfleet, new networking solutions should centralize management, adopt zero-touch deployment models, provide service orchestration and automate security updates. 

Which Network Technology Should Senior Care Organizations Choose?

Implementation of a facilitywide enterprise network creates connectivity and becomes the foundation to build upon for the resident, caregiver and guest experience, explains Norfleet. Every network implementation needs to incorporate security policies and procedures for a secure experience. She says that, in addition to network infrastructure upgrades, senior care organizations may also need to:

  • Replace expensive legacy VHF radios with less expensive, hardened smart devices
  • Replace legacy RFID staff duress and nurse call alarms with active Wi-Fi and Bluetooth Low Energy solutions integrated into a cloud-based location services platform
  • Replace aging closed-circuit TV security camera networks with cloud-managed, high-definition smart cameras
  • Leverage a cloud-based location services platform, such as Cisco DNA Spaces, during the replacement of failing or aging passive unit-based patient elopement controls with active solutions that integrate room occupancy information into unit or facility-based dashboards, to reduce staff stress and activities related to wandering

The advent of Wi-Fi 6E offers the potential for high bandwidth because it’s on a new spectrum that hasn’t been used before, says McDonald, noting that it could be very advantageous for providing care in senior living and post-acute organizations as more use cases arise. 

OpenRoaming technology is another network upgrade option that promises to Excellerate the senior care resident, care team and visitor experience.

“OpenRoaming enables residents, staff and visitors at senior care organizations to connect seamlessly and securely to the Wi-Fi network without needing to enter login credentials, making the network more accessible,” says Norfleet. “It ensures a connected experience from the parking lot, with a seamless transition onto the secure wireless network of the organization using public identity providers. No captive portal is required.”

Alwan recommends senior care organizations upgrade to a fiber backbone if possible to ensure adequate bandwidth not only for today, but for the next five or 10 years as bandwidth demand continues to rise. He also suggests having separate networks for residents, operations and possibly even visitors and partners, to protect the organization from cyberthreats.

The Importance of Partnerships in Senior Care Networking

The Infrastructure Investment and Jobs Act allots $65 billion in federal funding for broadband infrastructure. Of that funding, $42.5 billion is being allocated to a broadband infrastructure deployment program administered by the National Telecommunications and Information Administration, which will administer the funding through state grants. Alwan recommends that senior care organizations, especially larger organizations with locations in multiple counties, partner with their state to receive some of the grant funding.

IT partnerships are equally important. McDonald says administrators at senior living organizations should consider cloud-based technologies that are scalable and easy to manage across multiple locations. This involves shifting from a capital to an operational spending model.

“You don’t just buy infrastructure every six years and then refresh it because there’s another Wi-Fi solution or business demand. You’d need a big chunk of money to upgrade your system every six or seven years,” he says. “Now, with cloud-based capabilities, you pay for what you consume. You can also pay a subscription and get the most modern technology, which is a great model for senior living organizations.”

He compares the subscription model to getting an updated cable box from a cable provider, which can help senior care IT teams future proof their organization.

Hiring an in-house team with the expertise needed to design, implement and support an upgraded networking infrastructure would be expensive, and experts can be difficult to retain long-term.

A technology investment will be more successful if it is designed and installed correctly out of the gate, so that when a senior care organization invests, it gets the performance it deserves.”

Doug McDonald Technology Director in the Office of the CTO, Extreme Networks

While many solutions and services claim 100 percent resiliency, McDonald points out that there may still be times when network issues arise due to internet pipes, servers or external power grid issues.

“No matter what you do, there will be outages sometimes. But having a vendor focused on uptime and resiliency is key,” he says, adding that understanding an organization’s infrastructure and having the availability to help with IT issues are other important factors to consider when choosing a technology partner.

McDonald says it’s also important for senior care organizations to choose a vendor that can help them pick the right technologies for their organization and support them through the implementation and management of the solutions. He suggests senior care leadership look for technology partners who offer simplicity.

“A lot of organizations don’t have the resources or money to design and install an appropriate network infrastructure,” he says. “A technology investment will be more successful if it is designed and installed correctly out of the gate, so that when a senior care organization invests, it gets the performance it deserves.”

“Internet used to be a luxury,” adds Alwan. “However, in this day and age, especially after the pandemic, I believe it has become a right, and I would encourage everyone to jump on board and make it available to their residents.”

Fri, 15 Jul 2022 04:31:00 -0500 Jordan Scott en text/html https://healthtechmagazine.net/article/2022/07/tips-senior-care-organizations-upgrading-their-network-infrastructure
Killexams : USHER’S NEW LOOK ANNOUNCES 2022 DISRUPTIVATOR SUMMIT AT ATLANTA’S EMORY UNIVERSITY JULY 20-22

NATION’S LEADING YOUTH DEVELOPMENT FOUNDATION TO CONVENE THE MOST COMPREHENSIVE STUDENT CONFERENCE IN ITS 23-YEAR HISTORY

ATLANTA, July 18, 2022 /PRNewswire/ -- Usher’s New Look (UNL) the nation’s leading philanthropic organization dedicated to empowering underserved youth, today announced its 2022 Disruptivator Summit: The Power of You. The three-day conference, presented by Cisco, will take place July 20-22 at Emory University. More than 250 students are expected to participate in UNL’s annual global youth conference, offering training, mentorship, and practical tools to help prepare them for future leadership roles. The 2022 Disruptivator Summit is the most comprehensive in the 23-year history of UNL, founded by musical artist and philanthropist Usher Raymond IV. Since 1999, UNL has helped transform the lives of more than 55,000 youth. With 42 million adolescents in the U.S. representing 13 per cent of the population1, UNL provides critical resources for youth disproportionately affected by poverty and educational inequality.

“UNL’s 2022 Disruptivator Summit represents the cornerstone of our programming,” says Careshia Moore, president and CEO of Usher’s New Look. “We are providing a platform for students to ‘disruptivate’ the issues affecting them by offering new approaches, solutions and opportunities for them to excel. We’re excited to welcome our students in person after a two-year hiatus. They represent the future and the very best of us all.”

2022 UNL Disruptivator Summit Highlights

The 2022 Disruptivator Summit is presented by Cisco with major support from Travelers, presenting sponsor of UNL’s Moguls-In-Training Retreat being held simultaneously at Emory for college students. The Moguls in Training Retreat is convened annually to provide professional and personal development. Travelers will host the 40 participating students with excursions, career exploration workshops and a diversity fair providing insights about career opportunities with the company. Morgan Stanley is the sponsor of UNL’s E-sports excursion for over 50 students. Ford Motor Company Fund and Truist are providing Summit and core programmatic support. Southwest Airlines is the official airline.

“UNL’s Disruptivator Summit comes at an important juncture in the nation’s history, where young people are facing more challenges than ever,” adds Ms. Moore. “Our sponsors make our work possible, and their support is tangible and impactful. This year’s sponsors represent an array of American corporations – technology, insurance, financial services, retail and aviation – all committed to making a difference in meaningful ways.”

“We’re honored to collaborate with Usher’s New Look on the 2022 Disruptivator Summit – a wonderful and important event aimed at shaping the next generation of leaders and innovators,” adds Sandra L. Richards, Head of Global Sports & Entertainment and Segment Sales & Engagement at Morgan Stanley. “There is no greater investment in our future than by empowering today’s youth to be their best selves.”

During the Summit, students will be immersed in experiential activities based on their career interests. Keynote speakers will lead discussions on Topics such as Finding Your Power and Making Your Way. Students will be challenged to discover ways to use their “spark” to chart their own paths in all areas of their lives. The signature Disruptivator’s Ball will feature live performances.

The Summit will address holistic wellness with a meditative experience, and a panel sharing insights about coping and managing one’s well-being. Breakout sessions on college and career-preparation, and a financial literacy workshop, will also be held. A networking luncheon will enable students to connect with industry leaders and college admission representatives. Shaniece Cole, the actress Access Hollywood reporter, will serve as Host of the Disruptivator Summit.

In 23 years, UNL has touched the lives of young people from more than 25 countries. UNL’s programming year consists of a Leadership Academy, Disruptivator Clubs at high schools and organizations across the country, and Financial Literacy workshops. The Disruptivator Summit enables UNL to dedicate three solid days to working with students to offer them the tools they need to return to their communities uplifted, inspired and empowered.

About Usher’s New Look

Usher’s New Look, founded by Usher Raymond IV in 1999, is on a mission to transform the lives of underserved youth through a 10-year program that develops passion-driven, global leaders. UNL’s peer-to-peer program model and curriculum provides Access, Awareness and Empowerment to youth, in order to guide them on a pathway to leadership and help them make educational and career choices that match their passions. UNL is at the forefront of mobilizing communities to work together around the issues of youth development and economic disparities. UNL’s programs focus on talent identification, college preparation and career exploration, galvanizing a movement towards positive change in how young people of color perceive themselves and the world around them.

About Cisco

Cisco is the worldwide leader in technology that powers the Internet. Cisco inspires new possibilities by reimagining your applications, securing your data, transforming your infrastructure, and empowering your teams for a global and inclusive future. Discover more on The Newsroom and follow us on Twitter at @Cisco.

About Travelers

The Travelers Companies, Inc. is a leading provider of property casualty insurance for auto, home and business. A component of the Dow Jones Industrial Average, Travelers has approximately 30,000 employees and generated revenues of approximately $35 billion in 2021. For more information, visit Travelers.com.

About Morgan Stanley

Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, wealth management, and investment management services. With offices in 41 countries, the Firm’s employees serve clients worldwide including corporations, governments, institutions, and individuals. For more information about Morgan Stanley, please visit www.morganstanley.com.

Source1: Youth.gov

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SOURCE Usher’s New Look

Mon, 18 Jul 2022 00:59:00 -0500 en text/html https://apnews.com/press-release/pr-newswire/business-b9ce320ed3c5b4111f738cc4ebf5370c
Killexams : IBM Expands Its Power10 Portfolio For Mission Critical Applications

It is sometimes difficult to understand the true value of IBM's Power-based CPUs and associated server platforms. And the company has written a lot about it over the past few years. Even for IT professionals that deploy and manage servers. As an industry, we have become accustomed to using x86 as a baseline for comparison. If an x86 CPU has 64 cores, that becomes what we used to measure relative value in other CPUs.

But this is a flawed way of measuring CPUs and a broken system for measuring server platforms. An x86 core is different than an Arm core which is different than a Power core. While Arm has achieved parity with x86 for some cloud-native workloads, the Power architecture is different. Multi-threading, encryption, AI enablement – many functions are designed into Power that don’t impact performance like other architectures.

I write all this as a set-up for IBM's announced expanded support for its Power10 architecture. In the following paragraphs, I will provide the details of IBM's announcement and give some thoughts on what this could mean for enterprise IT.

What was announced

Before discussing what was announced, it is a good idea to do a quick overview of Power10.

IBM introduced the Power10 CPU architecture at the Hot Chips conference in August 2020. Moor Insights & Strategy chief analyst Patrick Moorhead wrote about it here. Power10 is developed on the opensource Power ISA. Power10 comes in two variants – 15x SMT8 cores and 30x SMT4 cores. For those familiar with x86, SMT8 (8 threads/core seems extreme, as does SMT4. But this is where the Power ISA is fundamentally different from x86. Power is a highly performant ISA, and the Power10 cores are designed for the most demanding workloads.

One last note on Power10. SMT8 is optimized for higher throughput and lower computation. SMT4 attacks the compute-intensive space with lower throughput.

IBM introduced the Power E1080 in September of 2021. Moor Insights & Strategy chief analyst Patrick Moorhead wrote about it here. The E1080 is a system designed for mission and business-critical workloads and has been strongly adopted by IBM's loyal Power customer base.

Because of this success, IBM has expanded the breadth of the Power10 portfolio and how customers consume these resources.

The big reveal in IBM’s accurate announcement is the availability of four new servers built on the Power10 architecture. These servers are designed to address customers' full range of workload needs in the enterprise datacenter.

The Power S1014 is the traditional enterprise workhorse that runs the modern business. For x86 IT folks, think of the S1014 equivalent to the two-socket workhorses that run virtualized infrastructure. One of the things that IBM points out about the S1014 is that this server was designed with lower technical requirements. This statement leads me to believe that the company is perhaps softening the barrier for the S1014 in data centers that are not traditional IBM shops. Or maybe for environments that use Power for higher-end workloads but non-Power for traditional infrastructure needs.

The Power S1022 is IBM's scale-out server. Organizations embracing cloud-native, containerized environments will find the S1022 an ideal match. Again, for the x86 crowd – think of the traditional scale-out servers that are perhaps an AMD single socket or Intel dual-socket – the S1022 would be IBM's equivalent.

Finally, the S1024 targets the data analytics space. With lots of high-performing cores and a big memory footprint – this server plays in the area where IBM has done so well.

In addition, to these platforms, IBM also introduced the Power E1050. The E1050 seems designed for big data and workloads with significant memory throughput requirements.

The E1050 is where I believe the difference in the Power architecture becomes obvious. The E1050 is where midrange starts to bump into high performance, and IBM claims 8-socket performance in this four-socket socket configuration. IBM says it can deliver performance for those running big data environments, larger data warehouses, and high-performance workloads. Maybe, more importantly, the company claims to provide considerable cost savings for workloads that generally require a significant financial investment.

One benchmark that IBM showed was the two-tier SAP Standard app benchmark. In this test, the E1050 beat an x86, 8-socket server handily, showing a 2.6x per-core performance advantage. We at Moor Insights & Strategy didn’t run the benchmark or certify it, but the company has been conservative in its disclosures, and I have no reason to dispute it.

But the performance and cost savings are not just associated with these higher-end workloads with narrow applicability. In another comparison, IBM showed the Power S1022 performs 3.6x better than its x86 equivalent for running a containerized environment in Red Hat OpenShift. When all was added up, the S1022 was shown to lower TCO by 53%.

What makes Power-based servers perform so well in SAP and OpenShift?

The value of Power is derived both from the CPU architecture and the value IBM puts into the system and server design. The company is not afraid to design and deploy enhancements it believes will deliver better performance, higher security, and greater reliability for its customers. In the case of Power10, I believe there are a few design factors that have contributed to the performance and price//performance advantages the company claims, including

  • Use Differential DIMM technology to increase memory bandwidth, allowing for better performance from memory-intensive workloads such as in-memory database environments.
  • Built-in AI inferencing engines that increase performance by up to 5x.
  • Transparent memory encryption performs this function with no performance tax (note: AMD has had this technology for years, and Intel introduced about a year ago).

These seemingly minor differences can add up to deliver significant performance benefits for workloads running in the datacenter. But some of this comes down to a very powerful (pardon the redundancy) core design. While x86 dominates the datacenter in unit share, IBM has maintained a loyal customer base because the Power CPUs are workhorses, and Power servers are performant, secure, and reliable for mission critical applications.

Consumption-based offerings

Like other server vendors, IBM sees the writing on the wall and has opened up its offerings to be consumed in a way that is most beneficial to its customers. Traditional acquisition model? Check. Pay as you go with hardware in your datacenter? Also, check. Cloud-based offerings? One more check.

While there is nothing revolutionary about what IBM is doing with how customers consume its technology, it is important to note that IBM is the only server vendor that also runs a global cloud service (IBM Cloud). This should enable the company to pass on savings to its customers while providing greater security and manageability.

Closing thoughts

I like what IBM is doing to maintain and potentially grow its market presence. The new Power10 lineup is designed to meet customers' entire range of performance and cost requirements without sacrificing any of the differentiated design and development that the company puts into its mission critical platforms.

Will this announcement move x86 IT organizations to transition to IBM? Unlikely. Nor do I believe this is IBM's goal. However, I can see how businesses concerned with performance, security, and TCO of their mission and business-critical workloads can find a strong argument for Power. And this can be the beginning of a more substantial Power presence in the datacenter.

Note: This analysis contains insights from Moor Insights & Strategy Founder and Chief Analyst, Patrick Moorhead.

Moor Insights & Strategy, like all research and tech industry analyst firms, provides or has provided paid services to technology companies. These services include research, analysis, advising, consulting, benchmarking, acquisition matchmaking, and speaking sponsorships. The company has had or currently has paid business relationships with 8×8, Accenture, A10 Networks, Advanced Micro Devices, Amazon, Amazon Web Services, Ambient Scientific, Anuta Networks, Applied Brain Research, Applied Micro, Apstra, Arm, Aruba Networks (now HPE), Atom Computing, AT&T, Aura, Automation Anywhere, AWS, A-10 Strategies, Bitfusion, Blaize, Box, Broadcom, C3.AI, Calix, Campfire, Cisco Systems, Clear Software, Cloudera, Clumio, Cognitive Systems, CompuCom, Cradlepoint, CyberArk, Dell, Dell EMC, Dell Technologies, Diablo Technologies, Dialogue Group, Digital Optics, Dreamium Labs, D-Wave, Echelon, Ericsson, Extreme Networks, Five9, Flex, Foundries.io, Foxconn, Frame (now VMware), Fujitsu, Gen Z Consortium, Glue Networks, GlobalFoundries, Revolve (now Google), Google Cloud, Graphcore, Groq, Hiregenics, Hotwire Global, HP Inc., Hewlett Packard Enterprise, Honeywell, Huawei Technologies, IBM, Infinidat, Infosys, Inseego, IonQ, IonVR, Inseego, Infosys, Infiot, Intel, Interdigital, Jabil Circuit, Keysight, Konica Minolta, Lattice Semiconductor, Lenovo, Linux Foundation, Lightbits Labs, LogicMonitor, Luminar, MapBox, Marvell Technology, Mavenir, Marseille Inc, Mayfair Equity, Meraki (Cisco), Merck KGaA, Mesophere, Micron Technology, Microsoft, MiTEL, Mojo Networks, MongoDB, MulteFire Alliance, National Instruments, Neat, NetApp, Nightwatch, NOKIA (Alcatel-Lucent), Nortek, Novumind, NVIDIA, Nutanix, Nuvia (now Qualcomm), onsemi, ONUG, OpenStack Foundation, Oracle, Palo Alto Networks, Panasas, Peraso, Pexip, Pixelworks, Plume Design, PlusAI, Poly (formerly Plantronics), Portworx, Pure Storage, Qualcomm, Quantinuum, Rackspace, Rambus, Rayvolt E-Bikes, Red Hat, Renesas, Residio, Samsung Electronics, Samsung Semi, SAP, SAS, Scale Computing, Schneider Electric, SiFive, Silver Peak (now Aruba-HPE), SkyWorks, SONY Optical Storage, Splunk, Springpath (now Cisco), Spirent, Splunk, Sprint (now T-Mobile), Stratus Technologies, Symantec, Synaptics, Syniverse, Synopsys, Tanium, Telesign,TE Connectivity, TensTorrent, Tobii Technology, Teradata,T-Mobile, Treasure Data, Twitter, Unity Technologies, UiPath, Verizon Communications, VAST Data, Ventana Micro Systems, Vidyo, VMware, Wave Computing, Wellsmith, Xilinx, Zayo, Zebra, Zededa, Zendesk, Zoho, Zoom, and Zscaler. Moor Insights & Strategy founder, CEO, and Chief Analyst Patrick Moorhead is an investor in dMY Technology Group Inc. VI, Dreamium Labs, Groq, Luminar Technologies, MemryX, and Movandi.

Thu, 14 Jul 2022 01:00:00 -0500 Matt Kimball en text/html https://www.forbes.com/sites/moorinsights/2022/07/14/ibm-expands-its-power10-portfolio-for-mission-critical-applications/
Killexams : Vodafone – The Journey From ‘Telco To TechCo’ With Help From Oracle Cloud

Vodafone is on a quest to pivot from being “just a Telco” to a “TechCo." The strategy includes revamping operations to reduce costs; digitally transforming the customer experience and service development processes; and developing a differentiated value proposition that leverages 5G, IoT, and edge investments and capabilities.

The company recently split the network infrastructure from digital functions with two closely aligned leaders. The reorganization sees Scott Petty step up to the group level to lead digital and IT operations, making him the critical leader in executing the plan to transform Vodafone into a cloud-first, data-driven 'TechCo”.

Before you stop practicing and move on to the following article because you are not in the telecommunications business – let me say that the Vodafone challenge is not unique. I would say that this story applies to any company with discerning customers who have a choice. Please read on if you must continuously evolve customer-facing applications and content to retain customer loyalty.

The front-end and back-end – mind the gap!

We know the front-end is what the users can see while the back-end is the infrastructure that supports it - both need to be in perfect harmony. In the Telco world, the back-end is the “crown jewels," namely the operations support system (OSS), which maintains network operations, and the business support system (BSS), which covers order capture, and customer relationship management (CRM) and billing.

Both front-end and back-end functions are strongly intertwined. When consumer applications change every week, and the back-end is updated every quarter, the "gap" will eventually impact the ability to execute.

As Vodafone built more complex e-commerce applications on the front-end, the need increased for the same cloud capability from the core transactional systems (high-transaction BSS/OSS apps). Vodafone considered several options, including upgrading technology in-situ, building a private cloud platform, or using other third-party clouds.

But, moving transactional systems wholesale to the public cloud is costly and complex, with the risk of performance and latency issues associated with maintaining those systems, which need to remain on-premises for legal or compliance reasons.

Oracle was unique because it offered to build a complete public cloud capability in the Vodafone data centers. Vodafone was able to take a more flexible approach to modernize and migrate the mission-critical systems— the most data-intensive/demanding or too costly/risky to move wholesale to the public cloud.

Way too many databases!

How many databases are too many? Vodafone has fifteen thousand (not a typo) and eight thousand associated applications. Vodafone will be deploying Oracle Dedicated Region Cloud@Customer to modernize those thousands of Oracle databases that support its mission-critical transactional OSS and BSS systems—including core functions like order management and CRM. This task could take several years to complete.

Oracle Dedicated Region Cloud@Customer is a complete OCI cloud deployed in the data center, providing a secure cloud platform to modernize existing infrastructure while retaining full control of data governance, meeting demanding data residency and security regulations.

Vodafone envisages a world in which half of the applications run in Amazon Web Services or Google Cloud and the other half run on the Oracle Cloud. The mix is likely to change over time. The work to modernize the “crown jewel” applications onto the Oracle Cloud might cause application ecosystems to move from AWS onto Oracle Cloud because it would be a more natural fit.

Pivot from running technology to building new services

Vodafone has embraced Oracle Cloud Infrastructure (OCI) in a big way, consolidating forty data centers that run core services for its entire European operations (13 countries) into three locations (Ireland, Italy, and Germany) running on OCI.

The Oracle implementation is a critical pillar in the pivot from ‘Telco to TechCo,’ providing the foundation for a common platform across the Vodafone Group. It will allow rationalization and consolidation of the IT estate while leveraging the cloud as a more efficient way of delivering and scaling new communications services.

Vodafone expects to significantly cut costs across operations and accelerate the development and time to market for new services. The Oracle platform will also bring automation to IT operations, enabling more IT staff to focus on the digital experience and the use of data to drive better customer experiences.

Ultimately, the end game is to redirect the IT organization away from building, integrating, and running technology to provide customers with new services and a better digital experience.

As an example, Oracle Autonomous Database is now a feature of OCI. Oracle Autonomous Database is a cloud database that uses artificial intelligence (AI) and machine learning (ML) to automate database tuning, security, backups, updates, and other routine management tasks without human intervention. Database administrators (DBAs) can now focus on more critical tasks, such as data aggregation, modeling, processing, governance strategies, and supporting developers.

One unique, differentiated example is that the Autonomous Database is serverless and elastic. When an application is not running on the Oracle Cloud, there are no CPUs dedicated hence no charges. Additionally, it is instantaneously elastic, increasing or decreasing servers and cores as needed while the database is still running.

Quickly monetizing IoT services

The long-awaited convergence of the network with the cloud, IoT, and MEC will become the foundation for new service offerings. With expertise in IoT, MEC, and 5g, Vodafone is well-positioned to offer new scalable next-generation digital services.

OCI offers integrated applications for Sales, Service, Marketing, Human Resources, Finance, Supply Chain, and Manufacturing, plus Automated and Secure Generation 2 Infrastructure featuring the Oracle Autonomous Database.

Vodafone is already monetizing IoT services using Oracle Communications Billing and Revenue Management (BRM) which runs on OCI. For example, sensors in connected vehicles can enable services such as GPS map updates or infotainment, charged on a subscription or consumption basis. The solution runs on the high-performance OCI Container Engine for Kubernetes and is automated with OCI Resource Manager and Terraform across multiple Oracle Cloud Regions. Today it is no longer about connecting IoT devices but providing complete solutions for customers.

The 5G wireless broadband expansion promises an exciting future.

For example, virtual reality applications will power high-tech glasses that give instructions to workers in complex fields such as airplane maintenance.

As Vodafone takes advantage of 5G, architectural agility will be essential to monetize next-generation services quickly and efficiently. Oracle's Billing and Revenue Management solution is well-positioned to support emerging 5G-enabled use cases with its cloud-native compliant, microservices-based architecture framework.

Wrapping up

Regular readers will know I have become impressed with Oracle's Cloud Infrastructure (OCI) and have written several articles. That was not always the case. I was critical of Oracle Cloud V1.0, but Oracle’s Generation 2 Cloud is an entirely new infrastructure developed from the ground up with no resemblance to its predecessor. The design goals were better performance, pricing, and—above all else—security. Oracle Cloud V2 is a significant improvement and more competitive.

As a long-time Oracle observer, I think it is incredible how the story around OCI is starting to resonate with customers. OCI as a single platform offering IaaS, PaaS, SaaS, and data as a service (DaaS) capabilities is not that sexy. But, combined with technologies such as Oracle Autonomous Database, Oracle Autonomous Data Warehouse, and Oracle Autonomous Transaction Processing, the result is a platform capable of handling large, data-intensive workloads with better security. For organizations like Vodafone transitioning from on-premises data centers to the cloud, OCI is an ideal solution.

Note: Moor Insights & Strategy writers and editors may have contributed to this article.

Moor Insights & Strategy, like all research and tech industry analyst firms, provides or has provided paid services to technology companies. These services include research, analysis, advising, consulting, benchmarking, acquisition matchmaking, and speaking sponsorships. The company has had or currently has paid business relationships with 8×8, Accenture, A10 Networks, Advanced Micro Devices, Amazon, Amazon Web Services, Ambient Scientific, Anuta Networks, Applied Brain Research, Applied Micro, Apstra, Arm, Aruba Networks (now HPE), Atom Computing, AT&T, Aura, Automation Anywhere, AWS, A-10 Strategies, Bitfusion, Blaize, Box, Broadcom, C3.AI, Calix, Campfire, Cisco Systems, Clear Software, Cloudera, Clumio, Cognitive Systems, CompuCom, Cradlepoint, CyberArk, Dell, Dell EMC, Dell Technologies, Diablo Technologies, Dialogue Group, Digital Optics, Dreamium Labs, D-Wave, Echelon, Ericsson, Extreme Networks, Five9, Flex, Foundries.io, Foxconn, Frame (now VMware), Fujitsu, Gen Z Consortium, Glue Networks, GlobalFoundries, Revolve (now Google), Google Cloud, Graphcore, Groq, Hiregenics, Hotwire Global, HP Inc., Hewlett Packard Enterprise, Honeywell, Huawei Technologies, IBM, Infinidat, Infosys, Inseego, IonQ, IonVR, Inseego, Infosys, Infiot, Intel, Interdigital, Jabil Circuit, Keysight, Konica Minolta, Lattice Semiconductor, Lenovo, Linux Foundation, Lightbits Labs, LogicMonitor, Luminar, MapBox, Marvell Technology, Mavenir, Marseille Inc, Mayfair Equity, Meraki (Cisco), Merck KGaA, Mesophere, Micron Technology, Microsoft, MiTEL, Mojo Networks, MongoDB, MulteFire Alliance, National Instruments, Neat, NetApp, Nightwatch, NOKIA (Alcatel-Lucent), Nortek, Novumind, NVIDIA, Nutanix, Nuvia (now Qualcomm), onsemi, ONUG, OpenStack Foundation, Oracle, Palo Alto Networks, Panasas, Peraso, Pexip, Pixelworks, Plume Design, PlusAI, Poly (formerly Plantronics), Portworx, Pure Storage, Qualcomm, Quantinuum, Rackspace, Rambus, Rayvolt E-Bikes, Red Hat, Renesas, Residio, Samsung Electronics, Samsung Semi, SAP, SAS, Scale Computing, Schneider Electric, SiFive, Silver Peak (now Aruba-HPE), SkyWorks, SONY Optical Storage, Splunk, Springpath (now Cisco), Spirent, Splunk, Sprint (now T-Mobile), Stratus Technologies, Symantec, Synaptics, Syniverse, Synopsys, Tanium, Telesign,TE Connectivity, TensTorrent, Tobii Technology, Teradata,T-Mobile, Treasure Data, Twitter, Unity Technologies, UiPath, Verizon Communications, VAST Data, Ventana Micro Systems, Vidyo, VMware, Wave Computing, Wellsmith, Xilinx, Zayo, Zebra, Zededa, Zendesk, Zoho, Zoom, and Zscaler. Moor Insights & Strategy founder, CEO, and Chief Analyst Patrick Moorhead is an investor in dMY Technology Group Inc. VI, Dreamium Labs, Groq, Luminar Technologies, MemryX, and Movandi.

Tue, 12 Jul 2022 07:14:00 -0500 Patrick Moorhead en text/html https://www.forbes.com/sites/patrickmoorhead/2022/07/12/vodafone--the-journey-from-telco-to-techco-with-help-from-oracle-cloud/
Killexams : Cisco AppDynamics Study: New Class of Post-Pandemic Technology Leaders Emerges to Tackle the Experience Economy

Cisco AppDynamics Study: New Class of Post-Pandemic Technology Leaders Emerges to Tackle the Experience Economy

Spiraling Complexity and Business Expectations Spawn Growing Skills and Resources Demands

News Summary:

  • Cisco AppDynamics has released the annual Agents of Transformation report which reveals the emergence of a new class of post-pandemic technology leaders who are reimagining applications and digital services delivery as the lines between IT operations and business strategy blur.
  • 74% say their experiences in accurate years have accelerated their careers, and 88% now consider themselves to be business leaders and believe what it means to be a technology expert has changed. However, just 10% have reached the elite status of ‘Agents of Transformation’.
  • While technology leaders are looking to better understand and adapt to digital transformation with solutions that positively affect the overall business, 66% say it is now more difficult to be an Agent of Transformation, and one-quarter say their organization remains stuck in “fire-fighting mode.”

Cisco (NASDAQ: CSCO) AppDynamics, a leading provider of Observability and Application Performance Monitoring technology, has published findings from Agents of Transformation 2022, the fourth annual report that analyzes the skills and attributes of elite global technologists.

In the wake of the pandemic, it reveals the emergence of a new class of technology experts stepping up to meet critical challenges that are blurring the lines between business strategy and IT operations. The report also cites the demand to make all products and services digitally available in the Experience Economy amid heightened security threats, increasing complexity, and the accelerated shift to hybrid work and the cloud.

“The bar continues to rise, and over the last year we have seen a redefinition of what it means to be an Agent of Transformation. These leaders are looking to better understand how issues in their respective domains impact the total experience of users and applications, adapting to change with solutions that positively affect the overall business,” said Liz Centoni, EVP, Chief Strategy Officer, GM of Applications.

According to the Cisco AppDynamics report, 74% believe that their experiences in accurate years—particularly during the pandemic—have accelerated their careers, and 88% now consider themselves to be business leaders. However, just 10% of technology experts have reached the elite status of ‘Agents of Transformation’. These individuals represent top-flight leaders who are reimagining and delivering high-value applications and services that create the always-on, secure, and exceptional user experiences now demanded by end users and customers.

Respondents cite a fundamental change in the role of technologists, including the skills and resources required to operate effectively and proficiently. At the same time, they say they now contend with soaring complexity and volumes of data from across the technology stack and must integrate a massively expanding set of cloud-native services with existing on-premises systems and tools.

  • 88% believe that what it means to be a technologist has changed
  • 84% say the skills and qualities that define an Agent of Transformation have evolved
  • 66% indicate that it is now more difficult to be an Agent of Transformation
  • One in four say their organization remains stuck in reactive, “fire-fighting mode”

Digital transformation means almost every company and organization interacts with consumers via web and mobile applications, and the transition to hybrid work means more interaction with SaaS tools and web interfaces. While consumers can pivot fast to another brand’s app or service, companies that cannot instantly Excellerate digital experiences risk having loyal customers walk away.

“The new Agents of Transformation recognize a need to reimagine applications not just in response to post-pandemic challenges, but also, to create flawless, reliable digital experiences that address some of the world’s greatest problems—from meeting critical human needs to giving people the skills and resources to succeed in the digital economy,” Centoni said.

While acknowledging the far-reaching consequences of this change, respondents in the Cisco AppDynamics report note that they need help navigating the technical and operational ambiguities of digital transformation. Specifically, they are looking for unified visibility into their IT environments to better manage and optimize application availability and performance. This requires focusing investments on application security, observability over cloud-native applications and infrastructure, and linking IT performance to business decision making.

  • 77% believe it will be important to invest in application security over the next 12 months to meet customer and employee needs
  • 71% think their organization will need to invest in observing cloud-native applications and infrastructure
  • 84% say that the need to maintain the performance of business applications is now more important than ever
  • 85% state that full stack observability is core to sustainable transformation and innovation in their organization

Additional Resources:

Download the Agents of Transformation 2022 report: https://www.appdynamics.com/resources/reports/agents-of-transformation-2022

Read more on the AppDynamics blog: https://www.appdynamics.com/blog/news/agents-of-transformation-are-adapting-at-speed-to-drive-innovation-in-the-experience-economy

About AppDynamics

Cisco AppDynamics is a leading provider of Observability and Application Performance Monitoring technology. AppDynamics helps customers observe what matters inside and beyond their IT environments. Combined with the power of Cisco, AppDynamics enables organizations to deliver exceptional user experiences by centralizing and correlating data into contextualized insights of critical business metrics — providing them with the power to prioritize actions based on business needs.

AppDynamics received Glassdoor’s 2019 Best Places to Work Award and Fortune’s #1 Best Place to Work in 2021 and 2022 as part of Cisco.

About Cisco

Cisco (NASDAQ: CSCO) is the worldwide leader in technology that powers the Internet. Cisco inspires new possibilities by reimagining your applications, securing your enterprise, transforming your infrastructure, and empowering your teams for a global and inclusive future. Discover more on The Newsroom and follow us on Twitter at @Cisco.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at www.cisco.com/go/trademarks. Third-party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company.

Stephen Smith
+44 (0) 7977 278652
stephen.smith@appdynamics.com

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Tue, 12 Jul 2022 03:47:00 -0500 en text/html https://www.morningstar.com/news/business-wire/20220712005246/cisco-appdynamics-study-new-class-of-post-pandemic-technology-leaders-emerges-to-tackle-the-experience-economy
Killexams : Log4j is an ‘endemic vulnerability’ that will remain for years, report says

The report said organisations are spending ‘significant resources’ trying to address the Log4j flaw, resulting in high costs and delays to ‘mission-critical work’.

Despite ongoing efforts by organisations to protect their networks, the Log4j vulnerability will likely remain in systems for a decade or longer, according to a new report.

The US department of homeland security shared the report yesterday (14 July), which states the flaw has created some of the most serious vulnerabilities discovered in accurate years.

The risk stems from Apache Log4j, a Java-based logging utility used by many of the world’s major tech companies for their web infrastructure, including Microsoft, Apple, Amazon, Cisco, Tesla, Twitter and Baidu.

Last year, it was discovered that the flaw – dubbed Log4Shell – can potentially give a hacker unrestricted access to a company’s computer systems.

In its first report, the Cyber Safety Review Board (CSRB) described the Log4j flaw as an “endemic vulnerability” and that there is significant risk ahead.

The report also said the vulnerability has impacted “virtually every networked organisation” due to how widespread the utility is used.

“Log4j is simple to use, free to get and effective in its intended function, making it popular among Java developers, who have embedded it into thousands of other software packages,” the report said.

The CSRB engaged with nearly 80 organisations and individuals representing software developers, end users, security professionals and companies.

The board said that it has not detected any “significant Log4j-based attacks on critical infrastructure systems”. However, organisations are spending “significant resources” trying to address the flaw.

“One federal cabinet department reported dedicating 33,000 hours to Log4j vulnerability response,” the report said. “These responses, often sustained over many weeks and months, resulted in high costs and delayed other mission-critical work, including responding to other vulnerabilities.”

Despite the risk, CSRB chair and undersecretary for policy at the US homeland security department, Robert Silvers, said the board is confident that the report’s recommendations will “drive change and Excellerate cybersecurity”.

“Never before have industry and government cyber leaders come together in this way to review serious incidents, identify what happened, and advise the entire community on how we can do better in the future,” Silvers said.

The report includes 19 recommendations for government and industry to Excellerate their cybersecurity, such as investing in open-source software security, better capabilities to identify vulnerable systems and setting a baseline requirement for software transparency “for federal government vendors”.

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Killexams : Florida man charged with selling $1bn worth of fake Cisco networking equipment

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Killexams : Why cloud-native observability is key to delivering first-class digital experiences

Presented by Cisco AppDynamics


Across industries, and in the wake of the pandemic, companies report that they’ve been able to slash digital development time from years to months, weeks, and even days, making the ability to deliver best-in-class user experiences a bigger competitive advantage than ever.

“While many organizations still run their mission-critical and revenue-generating systems with traditional applications, the pandemic and hybrid work have accelerated the move toward devops initiatives for modern business apps,” Joe Byrne, Executive CTO, Cisco AppDynamics says. “This trend has made it easier for IT teams to deliver exceptional digital service, spawning an end-to-end experience revolution among consumers and end users.”

According to the accurate AppDynamics report, “The Journey to Observability,” 96% of technologists say being able to monitor their entire IT stack, and directly link performance-to-business outcomes, is the key to ensuring first-class digital experiences. And 79% understand that the technology decisions they make directly impact the performance of the business.

Unfortunately, deep, end-to-end visibility across an application ecosystem is tremendously complicated — in today’s modern business, there’s never been more going on under the hood.

The modern IT (hay) stack

“To deliver the consistent, reliable digital experiences that consumers and end users now demand, IT teams must monitor and manage a dynamic set of application dependencies across a mix of infrastructure, microservices, containers and APIs using home-grown IT stacks, multiple clouds, SaaS services and security solutions,” says Byrne. “Some traditional monitoring approaches break down in this vastly complex and dynamic ecosystem.”

To scale, companies are leaning on cloud-native technology, as well as distributed infrastructures with microservices and containerized components. Technologists are leveraging more third-party services, like SaaS applications and public internet gateways, to optimize the end-user experience for their applications.

At the same time, potential security vulnerabilities are a constant, ongoing issue for highly distributed and cloud-based solutions, making managing the application landscape even more complex. And because the modern application stack is distributed, narrowing down the underlying cause of application performance issues can be like searching for a needle in a haystack. Cutting through noise to identify what’s going on is a significant challenge, 85% of technologists say.

Achieving full-stack observability

Full-stack observability is the secret to digital transformation, enabling teams to pivot quickly in the face of IT issues, and deliver flawless customer experiences. It enables real-time observability across the modern technology stack, from applications and software-defined computers, to storage, services, network and more. It offers in-depth visibility into the behavior, performance and health of the app and supporting infrastructure via high-fidelity telemetry collected from the entire IT estate. IT can pinpoint underlying issues in real time, from third-party APIs down to the code level.

With deep, end-to-end visibility across an application ecosystem, operational silos can be broken down. And with aligned IT teams, technologists can proactively address problems before they ever affect performance, prioritizing issues based on user and business impact. And it lets companies take a good hard look at infrastructure cost and performance with critical key business metrics like conversions, to resolve issues before they impact the bottom line.

“By centralizing and correlating application performance analytics across the full stack, IT teams can better collaborate to isolate issues and optimize application experiences,” Byrne says. “The ability to monitor all technical areas across their IT stack and directly link performance-to-business outcomes is now essential to delivering first-class digital experiences.”

Leveraging cloud-native observability

With the complexity of distributed architectures and underlying services growing in leaps and bounds, observability platforms need to keep pace. In fact, Cisco AppDynamics recently launched AppDynamics Cloud, a cloud-native observability platform designed to optimize cloud-native applications.

AppDynamics Cloud ingests telemetry data generated across the entire IT stack to deliver actionable insights into application performance and security. It offers flexibility, choice and agility to develop and deploy applications and enhance the digital experience.

The platform enables collaboration across teams including devops, site reliability engineers (SREs) and other business stakeholders to achieve common benchmarks like service-level objectives (SLOs) and organizational KPIs. AppDynamics Cloud users can use supported services from AWS and Azure to develop and deploy API-first applications that enhance and expand the digital experience.

AppDynamics Cloud ingests the deluge of metrics, events, logs and traces (MELT) generated in this environment — including network, databases, storage, containers, security and cloud services — to make sense of the current state of the entire IT stack all the way to the end user. Actions can then be taken to optimize costs, maximize transaction revenue and secure user and organizational data.

Current AppDynamics customers can upgrade to AppDynamics Cloud and leverage their existing application performance monitoring (APM) agents, or feed both solutions concurrently. The platform supports cloud-native, managed Kubernetes environments on Amazon Web Services (AWS), with future expansion to Microsoft Azure, Google Cloud Platform and other cloud providers.

To register your interest, contact Cisco AppDynamics sales here. For further information about AppDynamics Cloud,go here


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Sun, 10 Jul 2022 19:20:00 -0500 VB Staff en-US text/html https://venturebeat.com/2022/07/11/why-cloud-native-observability-is-key-to-delivering-first-class-digital-experiences/
Killexams : ConvergeOne Achieves Cisco Environmental Sustainability Specialization, Reaffirming its Commitment to Corporate Social Responsibility ConvergeOne Achieves Cisco Environmental Sustainability Specialization, Reaffirming its Commitment to Corporate Social Responsibility

PR Newswire

BLOOMINGTON, Minn., July 12, 2022

BLOOMINGTON, Minn., July 12, 2022 /PRNewswire/ -- ConvergeOne, the preeminent services-led provider of cloud, collaboration and digital modernization solutions, today announced that it has received the Cisco Environmental Sustainability Specialization for its efforts to help customers move to the latest technologies while responsibly recycling or refurbishing used hardware.

ConvergeOne Logo. (PRNewsFoto/NACR) (PRNewsFoto/)

With this specialization, ConvergeOne demonstrates its commitment to partnering with Cisco to make a positive environmental impact and eliminate wasteful practices by enacting a circular consumption model. In a business environment made even more competitive by economic changes and global concerns, ConvergeOne helps customers make smart decisions that turn challenges and obstacles into alternatives and opportunities.

ConvergeOne has a longstanding commitment to environmental sustainability. Recently, ConvergeOne received the Bronze sustainability rating from EcoVadis, an independent rating agency that assesses environmental performance and corporate social responsibility. The Bronze rating places ConvergeOne in the top 50 percent of global companies within the same industry for its sustainability management system and advanced approach to corporate social responsibility.

"Our sustainability strategy centers around our commitment to doing what's right and making an impact. With the Cisco Environmental Sustainability Specialization, we demonstrate our ability to help customers achieve key sustainability targets by finding new ways to repurpose their existing technologies," said John A. McKenna Jr., Chairman and CEO, ConvergeOne. "ConvergeOne differentiates and reimagines the future with proven, progressive and purposeful solutions. In these times of disruption and resilience, we are purpose-built to play a critical role in building a better future for our team, our customers and communities."

ConvergeOne is a leading Cisco partner that has also been awarded the distinctions of Cisco Master Collaboration, Security, Data Center & Hybrid Cloud, and Advanced Customer Experience Specializations. With these Master and Advanced Specializations, ConvergeOne is recognized as a top-tier Cisco partner with the highest skill level and expertise in architectures across the entire Cisco portfolio.

ConvergeOne has earned distinction as a Cisco Gold Partner for possessing broad expertise across multiple disciplines and demonstrating a measurably high level of customer satisfaction in assisting customers with infrastructure and applications cloud modernization. By delivering purpose-built solutions, ConvergeOne helps customers manage risk and accelerate digital transformation with modern infrastructure that is flexible, dynamic, and able to evolve with the needs of the business.

For more than a decade, ConvergeOne has developed deep technical expertise across the entire Cisco portfolio, including Cloud Customer Experience, Cyber Security, Data Center, Enterprise Networking, and Unified Communications. ConvergeOne was recognized with five awards at the Cisco Partner Summit 2021. Notably, ConvergeOne received the Global Award for Customer Experience Partner of the Year for rising to market shifts and demonstrating transformative thought leadership for customers transitioning to subscription and XaaS pricing models.

About ConvergeOne

ConvergeOne is a proven, services led cloud and applications solution provider that utilizes its intellectual property and unique methodologies to create value for customers and develop progressive solutions that connect people with purpose. Over 14,000 enterprise and mid-market customers trust ConvergeOne to achieve their business outcomes with cloud, collaboration, enterprise networking, data center and cybersecurity solutions. Our investments in cloud infrastructure and professional and managed services provide transformational opportunities for customers to achieve financial and operational benefits with leading technologies. Our 2021 NPS of 80, placing us in the World Class category for the fourth consecutive year, is a testament to our ability to provide customers with the highest level of customer satisfaction, responsiveness and expertise. ConvergeOne has partnerships with more than 300 global industry leaders, including Dell Technologies, AWS, Avaya, Cisco, IBM, Genesys, and Microsoft to customize specific business outcomes. We deliver solutions with a total lifecycle approach, including strategy, design and implementation with professional, managed and support services. ConvergeOne holds more than 5,600 technical certifications across hundreds of engineers throughout North America, including three Customer Success Centers. More information is available at convergeone.com.

About Cisco

Cisco is the worldwide leader in technology that powers the Internet. Cisco inspires new possibilities by reimagining your applications, securing your enterprise, transforming your infrastructure, and empowering your teams for a global and inclusive future. Discover more on The Network and follow Cisco on Twitter at @Cisco.

ConvergeOne Media Contact:

Gabrielle Lukianchuk, Vice President, Marketing, ConvergeOne
678.781.0937
glukianchuk@convergeone.com 

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Killexams : Caleres and Cisco have been highlighted as Zacks Bull and Bear of the Day No result found, try new keyword!Cisco is a Zacks Rank #5 (Strong Sell ... The company operates globally where it provides infrastructure platforms, including networking technologies of switching, routing, wireless, and data ... Wed, 13 Jul 2022 01:07:00 -0500 text/html https://www.nasdaq.com/articles/caleres-and-cisco-have-been-highlighted-as-zacks-bull-and-bear-of-the-day
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