The information-technology firm Riverbed is betting it can outdo giants like Cisco, worth about $172 billion, in the observability-tools space. But it'll take a big product pivot to do so.
In a switch from its networking hardware roots, Riverbed is launching more software products that use artificial intelligence and machine learning to monitor a firm's IT infrastructure, known as observability tools. And it's proving fruitful, Daniel Smoot, the CEO of Riverbed, told Insider. After years of hardship, Riverbed's suite of observability tools generates more sales than its hardware, making it pivotal to the firm's recovery strategy. Its big ambitions include a full market takeover in a hotly contested space, according to Smoot.
"We are going to dominate the unified observability marketplace," Smoot said.
The firm had a market cap of $3.5 billion when it went private in 2015.
Before Riverbed entered the observability-tools business, the company generated most of its revenue selling WAN hardware, devices that companies use to transfer data between data centers and remote locations. But as clients moved to the cloud and the COVID-19 pandemic shuttered the firm's factories, hardware sales dropped and increased the company's debt to $1.9 billion.
As a result, Riverbed entered a restructuring-support agreement in 2021 with its lenders and private-equity sponsors to reduce its debt by more than $1 billion. Through the agreement, Riverbed received approximately $65 million to develop observability products such as network-performance-management software.
Riverbed's focus on observability software is especially important now that the chip shortage is slowing down the production of its WAN optimization devices, another blow to its hardware sales, Smoot said. The shortage has also animated public-networking vendors — like the $1.72 billion Extreme Networks, the $8.57 billion Juniper Networks, the $35.24 billion Arista Networks, and even Cisco — to strengthen relationships with suppliers as they scramble to build their servers, routers, and other data-center equipment in a timely manner.
Riverbed's latest product, Alluvio IQ, combines all network data into one place for business use, similar to full-stack observability tools that competitors like Cisco and Datadog, worth $29 billion, provide. Riverbed has seen new Alluvio product sales rise by 20% over the past year, a significant win given its severe drop in hardware sales, according to the firm.
"The total available market for this is incredible," Smoot said. "And its not shrinking."
But it's a crowded space. Legacy tech companies like Cisco, IBM, and VMware have acquired startups that specialize in observability software. And firms like the $4 billion New Relic and the $13 billion Splunk that haven't been bought have been specializing their tools for decades.
Smoot, who has previously worked at Cisco and VMware, said he believes that Riverbed can beat the competition because it already has decades of complex networking data with thousands of its customers. Smoot added that Alluvio IQ can help businesses access that historically siloed data, something new vendors might not have.
"For a new startup to come and say, 'I'm going to go capture all that data,' that's an impossible task," Smoot said.
But Riverbed now faces its biggest challenge yet: the market downturn. Many of its clients in finance, healthcare, and pharmaceuticals are not recession-proof, so the company could lose business, Smoot said. That's why it's not discontinuing its hardware business despite hinging future growth on the observability market.
"What makes me the most nervous is the unknown," Smoot said. "I think every CEO right now is panic about what the recession could bring. It keeps us all up at night."
IE 11 is not supported. For an optimal experience visit our site on another browser.
Firefighters battled a small but stubborn vegetation fire Wednesday night in the riverbed west of Santa Maria, according to the Santa Barbara County Fire Department.
Crews were dispatched shortly after 6:15 p.m. to the blaze in the riverbed near Bonita School Road, fire Capt. Scott Safechuck said.
The fire was burning in thick vegetation, and blackened four acres before being contained, Safechuck said.
At 9:45 p.m., he added that firefighters would need another two to three hours of hard work to completely douse the fire.
Assisting on the incident were two ngines from the Santa Maria Fire Department.
The cause of the blaze was under investigation.
Our professional journalists are working round the clock to make sure you have the news and information you need in these uncertain times.
If you appreciate Noozhawk’s coronavirus coverage, and the rest of the local Santa Barbara County news we deliver to you 24/7, please become a member of our Hawks Club today.
You need us more than ever, and we need your support.
We provide special member benefits to show how much we appreciate your confidence.
Dubai, United Arab Emirates – Ahead of its participation at GITEX Global 2022, Riverbed today unveiled the findings of a new survey from leading market research firm IDC, which revealed that a unified view of digital infrastructure is essential for IT teams that must Improve the digital user experience while boosting overall organisational productivity. Informed by the findings of this survey, Riverbed is focusing its presence at the show around helping customers address this important market need and will demonstrate leading Alluvio unified observability and Riverbed acceleration solutions. At GITEX, Riverbed can be found in Concourse 2 – Stand CC2-26, and the
theme for this year’s stand is ‘Illuminate, Accelerate and Empower Every Digital Experience.’
“The UAE and other countries in the region have clear ambitions to significantly grow their digital economies over the coming decade. But the challenge of an increasingly strained technical talent pool must be overcome if organisations are to deliver the flawless digital experiences that underpin this vision,” said Mena Migally, Regional Vice President, META at Riverbed. “At GITEX, we will demonstrate how Unified Observability empowers all IT professionals with insight that they can action upon, thus allowing senior IT leaders to direct their attention to strategic initiatives that drive business outcomes. This is especially important given our survey shows that 44% of UAE respondents agree their organisation struggles to hire and retain highly skilled IT staff.”
Sponsored by Riverbed, the new survey revealed that IT teams are struggling to effectively manage highly distributed digital infrastructures and deliver digital experiences that meet increasingly high customer expectations. The survey of 1,400 IT workers across 10 countries uncovered the following in the UAE:
As observability becomes the responsibility of C-level technology executives (CIOs, CTOs, CDOs, etc.), companies in the UAE are also investing more dollars in observability solutions. In the survey, 86% of UAE respondents said their observability budgets will rise in the next two years, and 41% said their budget will increase more than 25%.
At GITEX, Riverbed will showcase its Alluvio Unified Observability and Riverbed Acceleration portfolios that help organisations overcome today’s complex IT environments and sprawling data, to deliver seamless and secure digital experiences to users everywhere and accelerate performance. For the first time in the region, visitors to the company’s stand will also have the opportunity to experience hands-on demos of Alluvio IQ, Riverbed's newly launched cloud-native, SaaS-delivered service that helps IT teams address the challenges caused by today’s complex IT environments, resource constraints, and data silos through AI and machine learning.
“The demand for and participation at in-person events has rebounded this year so we expect a heavily attended show that will present us with the opportunity to engage with customers, partners, and prospects from across the region. We have set clear objectives for our presence at GITEX which include educating attendees and organizations on the importance of Unified Observability– a segment which is growing and set to be a US$19billion global market within a couple years,” concluded Migally.
Top executives from Riverbed’s regional leadership, sales, and pre-sales teams will be attending GITEX Global 2022. Attendees can meet them at the Riverbed stand, Concourse 2 – Stand CC2-26, the Riverbed kiosks on the stands of our distributors, Mindware (D1 in Hall 3); StarLink (B1 in Hall 1); and Crestan (C30 in Hall 2), as well as on the stand of our valued partner, Microsoft (D1 in Hall 7).
IDC surveyed more than 1,400 IT professionals from across 10 countries on the current and future state of observability. The survey respondents came from seven industries (financial, manufacturing, healthcare, energy, technology, government, and professional services). Over 75% of respondents represented large enterprises (1000+ employees) and 70% held Director or above positions within their respective IT organisations. All had managerial responsibility for observability and/or IT performance management functions, use, staff, and budgets.
Riverbed is the only company with the collective richness of telemetry from network to app to end user, that illuminates and then accelerates every interaction, so organisations can deliver a seamless digital experience and drive enterprise performance. Riverbed offers two industry-leading portfolios: Alluvio by Riverbed, a differentiated Unified Observability portfolio that unifies data, insights, and actions across IT, so customers can deliver seamless, secure digital experiences; and Riverbed Acceleration, providing fast, agile, secure acceleration of any app, over any network, to users anywhere. Together with our thousands of partners, and market-leading customers globally – including 95% of the FORTUNE 100 –, we empower every click, every digital experience.
Riverbed. Empower the Experience. Learn more at riverbed.com.
Riverbed, Alluvio and certain other terms used herein are trademarks of Riverbed Technology LLC. All other trademarks used herein belong to their respective owners.
Procre8 for Riverbed
Corrections & Clarifications: The homeless encampment area is scattered across about 70 acres, according to Google Maps. That size was calculated incorrectly in a previous version of this article.
Tempe officials are taking a hard line against a large homeless encampment in the Rio Salado riverbed, ordering those living there to move out by Aug. 31 — a move that could displace anywhere from 20 to 200 people, according to estimates by the city and local activist groups.
It’s part of a longer term effort to clear the roughly 70-acre corridor where Paul Bentley, Tempe deputy human services director, said city staffers have been conducting outreach efforts for years.
Start the day smarter. Get all the news you need in your inbox each morning.
Bentley added that flooding on the site — between the Tempe Town Lake dam and Priest Drive — makes it unsafe for those living there. He said the city increased its clearing efforts in June after a surge in emergency calls to the riverbed.
“We have the flooding concern and then we have seen an increase in fire responses,” he told The Arizona Republic on Aug. 31, the deadline date for those living in the riverbed to move out or be considered trespassers. “The severity of the fires is increasing, as well as the amount of emergency response requests going into the area that are just as significant.”
Emergency response calls at the site jumped to 71 in 2021 from six in 2017, for example, and at least one recent fire in the riverbed caused officials to close Loop 202.
Bentley said the city will not be razing the encampment or making any arrests for now, but the evacuation deadline still sparked concern among activists who picketed along the riverbed the day of the deadline.
A handful of groups showed up to the encampment — including the Fund for Empowerment, National Lawyers Guild, Arizona Poor People's Campaign and What About Rent — arguing that Tempe is violating the rights of those living in the area and that the city’s offer to store the campers’ personal belongings for 31 days is far too short of a time frame.
“Tempe doesn't have any beds in their shelters — they're full — yet they're still kicking these citizens out of the encampment area,” said Jesston Williams of the Fund for Empowerment. “Another concern is their belongings. The city is supposed to provide the homeless with storage for 90 days, and they're providing it for only 30 days.”
Tempe officials said the California court decision that required Los Angeles to hold property for 90 days does not apply here, and that same-day housing is available between shelters in Tempe and other nearby cities for riverbed residents — but that’s only if the displaced individuals want to accept it.
A more likely scenario, according to those living at the site, is that those who get kicked out will instead move elsewhere in the city, like to the nearby Tempe Beach Park.
Aside from offering shelter services and citing the affected individuals for trespassing, there’s little the city can do to stop people experiencing homelessness from flooding into public spaces once they are removed from the “out-of-the-way” riverbed.
“We have nowhere to go. We're all going to end up at the park and it's going to be overpopulated with the homeless, and then the community is going to start to complain,” said Chrastal Barnes, who said she has lived in the riverbed for seven years. “What are we supposed to do? This is our home.”
City officials said the clearing of the riverbed will be an ongoing process and that they plan to continue working to find a “positive housing solution” for the residents, who the city now estimates include about two dozen people rather than the 200 estimated by activists.
People found in the riverbed after Wednesday first will receive a warning, then a citation and eventually could be arrested depending on the nature of their encounters with city staffers.
Tempe plans to continue offering the same support services to displaced individuals who spread out into other parts of the city.
“The rights of the encampment citizens (are) being violated," Williams told The Republic. “People who live in this encampment are all going to be displaced with nowhere to go.”
The 885-foot-wide riverbed is split down the middle by a swampy creek that begins at Town Lake and runs through the Priest Drive overpass, and is surrounded by dense brush to either side that becomes sparser near the riverbed boundaries — where most campers hole up.
It’s relatively out of the way, being bordered by major roadways, Tempe Town Lake Dam, a city operations yard and a dirt parking lot rather than stores or homes, and city officials said the location has “historically” been an encampment site.
Homeless residents told The Republic they’ve been living there for years or even decades, adding that the problems only began recently.
“There's been people down here for 20 years,” Barnes said. “(The city has) come down before and told us we need to clean up the mess a little bit or else they're going to kick us out. But they've never followed through with it. We've never had them go this far.”
Bentley said the city’s efforts to move people out of the riverbed is not new, however. He pointed to a help station next to the site where medical services are available, and said Tempe has consistently offered shelter options to homeless campers.
But the push to clear the site ramped up this summer after a string of emergency-related calls and flooding incidents, according to Bentley, who explained that Town Lake runoff — which locals said can get waist-deep in the riverbed — has increased during recent monsoons.
He said the heightened efforts involve sending additional social workers, medical providers and “outreach specialists” into the riverbed to help people find alternative living options.
“We have provided resources, services and shelter options for those who are in the river bottom. We've done that over time, but we've provided an enhanced response since the end of June of this year,” Bentley said. “We’ve had significant challenges recently with monsoon seasons and flooding. Individuals having to vacate for fear of the flooding itself.”
The number of emergency calls to the riverbed has increased by 1,200% since 2017. In addition to flooding-related issues, city staffers said the call spike also had to do with “criminal activity,” but did not provide a breakdown of the specific crimes being committed.
“There has been criminal activity in the area,” Bentley told The Republic. “Some individuals have been brought out of the river bottom for medical care due to some form of assault or aggravated assault.”
On top of that, the “severity” of fires thought to be caused by campers has also been increasing. Bentley cited a fire that caused the “freeway to be shut down” because the flames got so high, but staffers could not explain what exactly started the flames.
Such incidents seem to have been occurring in the area for a while, given that the nearby Arizona Historical Society Museum was damaged by flames from a homeless encampment in 2016.
The steep-sided and brush-heavy riverbed makes it difficult for first responders to access during any kind of emergency, putting Tempe staffers at risk when they’re called down.
“Emergency response, whether it's police or fire, are at risk because of how difficult it is to move within this area,” Bentley said. “There's no sewage, there's no water. Those who have gone into the area have seen a significant amount of debris waste, as well as syringes and needles. It's just an unhealthy place to be.”
The encampment is right next to the proposed Arizona Coyotes stadium and entertainment district that may be built on the 46-acre plot of land currently housing a city operations yard.
The City Council approved opening negotiations for the development in early June, when Tempe ramped up its clearing efforts, although staffers said the project did not influence their decision to remove the encampment.
Activists and riverbed residents challenged the city’s narrative on nearly every point ranging from the outreach efforts to shelter availability to crime.
Williams, the activist with Fund for Empowerment, said Tempe “failed” to do proper outreach and provide those in the riverbed with a place to stay, a requirement under federal law before cities can arrest homeless people for living on public property.
He added that Tempe’s “busing” of homeless people to shelters in Phoenix, such as Central Arizona Shelter Services or CASS, is ineffective because some people who are moved “can’t get in.”
“Tempe provides someone to come out and talk to them and make plans, but everyone I’ve spoken to down here is saying that that has not happened,” Williams said. “What they do is they drop them off down at CASS and some of them can't get in. I spoke to a lady from CASS a couple of weeks ago and she said, 'They're being dropped off here and a lot of them just sleep outside.’”
Tempe spokesperson Susie Steckner challenged the activist's claim, saying they haven't "worked with anyone who has accepted shelter at CASS in more than six months" and that they always ensure bed availability before individuals are transported to out-of-city shelters.
Williams also took issue with the city’s policy regarding property that’s found in the riverbed once people are moved out.
Tempe will store those items for up to 31 days and trash it afterward. Williams believes it should be held at least 90 days, citing a California court case in which Los Angeles agreed to hold belongings for that long.
“When they lose their belongings, they've collected these things over a period of (months or) even a year. That's literally all they have, and then the city comes in and takes it.” he said. “It's devastating. It's completely devastating to these people.”
Tempe’s ordinance requires the city to provide a months-worth of storage, and staffers at the City Attorney’s Office said the California court case does not apply to cities in Arizona.
Tempe officials also deny that homeless individuals who are moved to a shelter don’t have a place to stay, saying that same-day housing is available for all riverbed residents who want it.
Tempe’s claims that the riverbed is dangerous was another point of contention for those living in the encampment, who contend the site is only unsafe when Tempe makes it so.
They argue that they’re being “flooded out” because the city controls the Town Lake floodgate release, adding that alarms — which usually sound when excess water is being poured into the riverbed — haven’t been used recently.
“They're the ones that make it dangerous. They flooded us,” said Barnes, the seven-year riverbed resident. “On the 13th of this month at midnight, they opened all (of the) floodgates. No warning, no nothing. A cop sat on each corner and watched us struggle to get up out of that water at 12:00 at night.”
Steckner, the city spokesperson, said that the floodgates were not opened in that instance, but that the water instead flowed over the dam because of heavy rainfall, meaning the alarm did not sound because the city had no control over the flooding.
The riverbed is designed to be a runoff reservoir rather than a place where people live and it’s unclear where Tempe could direct the lake runoff if it no longer used that corridor.
Barnes also objected to the uptick in crime being used as a justification to kick everyone out of the encampment, saying the problem was only caused by a few individuals rather than the whole community.
“They're holding this whole area responsible for somebody else's actions. We had nothing to do with it,” she said. “The person they claim did it, they need to hold that person responsible. Not us, not the whole homeless community down here.”
Regardless of whether Tempe did its “due diligence” in offering services to those in the riverbed, Barnes said she finds the process to get housing “hard to navigate.”
She described gaining entrance into local “motel voucher” programs as a “lose-lose situation,” where affected individuals are required to attend drug programs to qualify, even when they aren’t addicted to any drugs.
“When you tell them you don't have that type of problem, that you don't use whatever it is that you know you're supposed to detox from, then they say, 'Well, you don't qualify,’" she said. “They've promised me that they would help me. They said they put my name in. And as we look back into my file, there's nothing that was ever put in my file the whole seven years.”
Steckner said Barnes's claims do not apply to Tempe's programs, stating that "people are not disqualified from shelter based on whether they need or do not need substance abuse treatment."
Mike Holden, another longtime homeless resident in the Phoenix area and current riverbed resident, said the recent action against the encampment is part of a “repeating cycle" of homeless people being transplanted around the area.
The consensus among many at the riverbed on Wednesday was that they would relocate to the nearby parks if the city follows through on its threat to charge those in the riverbed with trespassing — with riverbed residents migrating from a place where they “don't bother people” to more public spaces.
“It’s either going to be a Tempe Beach Park or Jaycee Park. We have absolutely nowhere to go but two parks,” Barnes said. “Then what are we going to do at night? Walk around after being in the heat all day. We have nowhere to sleep.”
City officials said the belief among activists and riverbed residents that the encampment would be razed on Wednesday was a “misunderstanding.” The deadline was simply when campers would be considered trespassers, and Tempe plans to continue outreach for the time being.
“We're leading with compassion and we're leading with services,” said Bentley, the deputy human services director. “We are assisting folks with personal property. We are promoting individual rights. We are promoting property rights.”
Bentley added that heavy machinery will not be brought in to clear the encampment until the city confirms that everyone has moved out and that Tempe will not be arresting any trespassers in the riverbed for the time being.
When the remaining campers are roused from the encampment, it’s unclear how the city will prevent a flood of displaced individuals from spreading into more populated areas.
Bentley said the nearby help station would be used to assist ousted campers in the immediate term, although the small facility doesn't provide shelter beds.
He added that any individual found trespassing on other city property will be offered the same services — or given the same citations — as those found on the riverbed.
“As a no trespass area, and with communication and outreach (we have) given, we are then moving into the expectation that no one in the community will be down there, regardless of who you may be,” Bentley said. “If anyone chooses to stay in this area, it will result in anything from a warning to a citation to an arrest, depending on the situation that occurs.”
Reach Sam at email@example.com. Follow him on Twitter @KmackSam.
Support local journalism. Subscribe to azcentral.com today.
This article originally appeared on Arizona Republic: 'We have nowhere to go': Tempe cracks down on homeless camps in Rio Salado riverbed
Dubai, United Arab Emirates: Riverbed today announced Alluvio IQ, a new cloud-native, SaaS-delivered Unified Observability service that empowers IT with actionable insights and intelligent automation to fix problems faster and Improve digital service quality. Alluvio IQ leverages full-fidelity network performance and end-user experience data across every transaction in the digital enterprise and applies AI and machine learning to contextually correlate data streams and alerts to identify the most business-impacting events. The new service enables IT organizations to “shift left,” empowering all staff to do the job of more experienced IT experts, freeing-up senior IT staff to focus on strategic business initiatives.
“We are thrilled to unveil Alluvio IQ and deliver on our vision to create a highly innovative, differentiated SaaS-delivered Unified Observability service,” said Dan Smoot, CEO of Riverbed. “Observability today has evolved in the market to deal beyond the challenges of application monitoring, testing, and management. As IT teams continue to face issues managing complex, highly distributed environments, Riverbed saw the need for a broader definition and approach to solve an expanded set of challenges. We believe a unified approach to observability is key to allowing organizations to take back the reigns of IT by transforming massive amounts of data into actionable insights that drive enterprise performance and deliver exceptional digital experiences.”
Alluvio IQ – A More Comprehensive, Unified Approach to Observability
Alluvio IQ was designed to help IT teams address the challenges caused by today’s complex IT environments, resource constraints, and data silos. Alluvio IQ leverages full-stack, full-fidelity telemetry about the end user, the network, and application to analyze 10+ million data points per minute for complete visibility, even into remote and hybrid work environments. Unlike other products that correlate events primarily based on time, Alluvio automates the process of gathering and correlating 10,000+ metrics per minute across time, device, location, and applications. Alluvio IQ also provides automated investigative workflows designed to replicate the best practices of expert IT teams enabling enterprises to filter out noise, reduce escalations, set priorities, and scale knowledge residing in the minds of a few across the broader IT team.
Alluvio IQ enables IT organizations to move from simple monitoring and visibility to reap the full benefits of unified observability. Some of those benefits include:
Alluvio IQ is the first service built on the new Alluvio Unified Observability platform, a secure, highly available and scalable SaaS platform for cloud-native observability services. Alluvio IQ and the Platform are part of the Alluvio by Riverbed portfolio, which also include industry-leading visibility tools for network performance management (NPM), IT Infrastructure Monitoring (ITIM) and Digital Experience Management (DEM), which encompasses application performance management (APM) and end user experience monitoring (EUEM).
“Modern IT environments are highly distributed and increasingly complex, making it more difficult to effectively or efficiently manage these environments and deliver positive experiences,” stated Bob Laliberte, principal analyst, ESG. “Compounding the issue is the “Great Resignation” reducing the number of experienced operations team members. Riverbed’s Alluvio IQ enables organizations to transform vast amounts of data into actionable insights so operations can regain control, drive greater operational efficiencies, (even with less experienced team members) and deliver enhanced customer experiences.”
For more information on Riverbed Alluvio IQ, please visit www.riverbed.com/alluvio-iq
usatoday.com cannot provide a good user experience to your browser. To use this site and continue to benefit from our journalism and site features, please upgrade to the latest version of Chrome, Edge, Firefox or Safari.
The BBC is not responsible for the content of external sites.
Producer Matt Ryder has released a remix of 'Riverbed', his recent track with Grammy-nominated artist Birdy.
The original track showcases vulnerability and emotion, which Ryder dubs as a "reflection on my recent life", describing the writing process with Birdy as "amazing", yet "probably the most challenging to write and produce, simply down to how much we put into the song."
Taking shape around a charging beat created by Ryder, the remix employs morphing bass loops, synth sounds and maintains the vocals of Birdy to add suspense to the rave-ready rework.
Read this next: The 10 most influential synths of all time
“This remix came about after I revised my original idea for the track, with a hard MS-20 bass line and too many Arps," Matt explains. "I decided I wanted to remix the track while I was on my first trip to Berlin; it was the first time in my life I had seen music that was considered slightly leftfield being pushed to the centre of the nightclubbing scene. The craziest rhythms and most intense sounds I'd ever heard in unique environments. I loved every second of it and was so inspired.
"I started working on the tune a few days into the trip - playing with the original idea, crouched over my laptop on flights and endless car journeys. I ended up with probably one of the hardest and badass songs I’ve ever produced and it really gave me the opportunity and freedom to totally nerd out and go full on with the production.
"I can safely say it’s probably one of my favourite tunes I’ve made so far - I think it gives so much context to the original, seeing my perspective as an artist creating the music and where my head instinctively went.”
Read this next: How to have the perfect 24 hours in Berlin
'Riverbed' follows on from Ryder's "Escape EP", with the young producer drawing upon emotive basslines and curating narratives with his own vocals throughout his discography.
The remix is available now - you can check it out here.
Niamh Ingram is Mixmag's Weekend Editor, follow her on Twitter