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Hyperion Finnacial Management 11 Implementation Specialist
Oracle Implementation history
Killexams : Oracle Implementation history - BingNews https://killexams.com/pass4sure/exam-detail/1Z0-532 Search results Killexams : Oracle Implementation history - BingNews https://killexams.com/pass4sure/exam-detail/1Z0-532 https://killexams.com/exam_list/Oracle Killexams : Oracle, Microsoft Announce GA of Oracle Database Service for Microsoft Azure

Oracle and Microsoft announced the general availability of Oracle Database Service for Microsoft Azure

With this new offering, Microsoft Azure customers can easily provision, access, and monitor enterprise-grade Oracle Database services in Oracle Cloud Infrastructure (OCI) with a familiar experience. Users can migrate or build new applications on Azure and then connect to the high-performance, high-availability, managed Oracle Database services such as Autonomous Database running on OCI.

Offering Customers Choice with Azure and OCI Multicloud Capabilities

Over the last two decades, thousands of customers have relied on Microsoft and Oracle software working well together to run their business-critical applications. As customers migrate applications and data to the cloud, they continue to look for joint solutions from their trusted software partners. Since 2019, when Oracle and Microsoft partnered to deliver the Oracle Interconnect for Microsoft Azure, hundreds of organizations have used the secure and private interconnections in 11 global regions.

Microsoft and Oracle are extending this collaboration to further simplify the multicloud experience with the announcement of Oracle Database Service for Microsoft Azure. Many joint customers, including some of the world’s largest corporations such as AT&T, Marriott International, Veritas and SGS, want to choose the best services across cloud providers to optimize performance, scalability, and ability to accelerate their business modernization efforts. The Oracle Database Service for Azure builds upon the core capabilities of the Oracle Interconnect for Azure and enables any customer to more easily integrate workloads on Microsoft Azure with Oracle Database services on OCI. There are no charges for using the Oracle Database Service for Microsoft Azure, the Oracle Interconnect for Microsoft Azure or data egress or ingress when moving data between OCI and Azure. Customers will pay only for the other Azure or Oracle services they consume, such as Azure Synapse or Oracle Autonomous Database.

Familiar Experience for Azure Users Combined with an Oracle Managed Service

With the new Oracle Database Service for Microsoft Azure, in just a few clicks, users can connect their Azure subscriptions to their OCI tenancy. The service automatically configures everything required to link the two cloud environments and federates Azure Active Directory identities, making it easy for Azure customers to use the service. It also provides a familiar dashboard of your Oracle Database Services on OCI using Azure terminology and monitoring with Azure Application Insights.

Corey Sanders, corporate vice president, Microsoft Cloud for Industry and Global Expansion
Microsoft and Oracle have a long history of working together to support the needs of our joint customers, and this partnership is an example of how we offer customer choice and flexibility as they digitally transform with cloud technology. Oracle’s decision to select Microsoft as its preferred partner deepens the relationship between our two companies and provides customers with the assurance of working with two industry leaders.

Clay Magouyrk, executive vice president, Oracle Cloud Infrastructure
There’s a well-known myth that you can’t run real applications across two clouds. We can now dispel that myth as we provide Oracle and Microsoft customers the ability to easily test and demonstrate the value of combining Oracle databases with Azure applications. There is no need for deep skills on both of our platforms or complex configurations—anyone can use the Azure Portal to get the power of our two clouds together.

Mon, 08 Aug 2022 12:11:00 -0500 en text/html https://www.thefastmode.com/technology-solutions/26759-oracle-microsoft-announce-ga-of-oracle-database-service-for-microsoft-azure
Killexams : Lambeth maps future with cloud applications

Lambeth Council has been modernising its business applications environment over the past few years, against the background of cost pressure, Covid, and now the rising cost of living crisis.

With a long history as a progressive borough, even a militant one, Lambeth has a culturally diverse population that has been economically under the cosh for many years. It has almost 330,000 inhabitants, is just over 10 square miles in size, and was known as a landing place for lambs in the Middle Ages, hence the name.

Hamant Bharadia, assistant director of finance at Lambeth Council, says it has learned to do more with less, and, in relation to IT, has pursued a cloud strategy that involves Oracle and Microsoft technology.

Lambeth Council became the first UK public sector body to adopt Oracle’s suite of business applications in the cloud, in 2018.

Bharadia says, in a video on an Oracle web page: “We are a £1bn business, with 3,000 staff providing 700-800 services to our businesses, residents and wider community. Over the last 10 years, our funding has reduced by 50%, about £250m. But the demand for our services has not changed and has become more complex.

“The reasons for the move to the cloud were to have a simpler and easier solution, to have nimble, anywhere, anytime access. That is critical for us.”

Lambeth has a long-standing relationship with Oracle, and was one of six London councils in a multi-year Oracle shared services partnership that started in 2012, and ran until March 2018.

Bharadia tells Computer Weekly that when it was looking, in 2017, at moving its applications to the cloud, Oracle came out ahead of SAP in terms of breadth and depth of functionality, especially in relation to financials, while Workday was still in its infancy at that time. There was also continuity in respect of the previous joint customer relationship with the other London councils, namely Barking and Dagenham, Brent, Lewisham, Havering and Croydon.

“The reasons for the move to the cloud were to have a simpler and easier solution, to have nimble, anywhere, anytime access. That is critical for us”

Hamant Bharadia, Lambeth Council

Bharadia has worked for the council for 32 years, and recalls having the ICL system, Lafis (Local Authority Financial Information System), as well as the shared Oracle partnership. “That [the latter] had its challenges – getting everybody to agree to the right kind of format, specifications, processes. We managed it, but it came to end of life.

“At that point, we’d already committed, as an organisation, that our future lay in the cloud primarily. We couldn’t justify occupying central London property to store databases. And then the other half about the cloud was about flexibility of working.”

The intention was to reduce the council’s property estate and get staff working flexibly, with a view that “data can be accessible from anywhere”.

The move to cloud

It started its cloud migration, in 2015-2016, with a move to Microsoft Office 365. All post comes into a processing centre outside London, where it is scanned and delivered to council workers’ mailboxes digitally. “We’re trying to reduce paper as much as possible, on the basis that making as much information as possible online, available for analytics and decision making, is the way forward,” says Bharadia.

“We started looking at our options in 2017. We knew we wanted cloud. In 2017, there wasn’t much ERP [enterprise resource planning] in the cloud space. Oracle, with some of their products, but not with everything. Oracle Financials, yes, and they’d made good progress on bits of HR.”

Oracle came out ahead of SAP in terms of breadth and depth of functionality, he says, while Workday was still perceived to be less mature. However, even with Oracle, payroll was not yet there in the cloud, so it was the last module to be implemented, in May 2018, while everything else went live in March of that year.

Financial forecasting has improved for the council by virtue of the Oracle cloud applications for that. Previously, Bharadia says it was a scenario of “budget forecasting done on Excel spreadsheets, with lots of files being shuffled around the organisation, lots of meetings between accountants and budget holders”. The aim was for “budget holders to have sight of their budgets more routinely, and to be able to do their own forecasts so that they have control”.

The self-service model the council has moved to has developed from around 20-30% of budget holders routinely updating their forecasts to more like 70%. The finance team, of around 120 accountants, is now liberated, he says, to engage sooner with budget holders, playing a more advisory role with respect to activities like procurement.

In the HR function, with more self-service capabilities, the council has seen a 55% improvement in appraisal and performance reporting, allowing the HR team to allocate fewer resources to share a greater workload.

In the area of supply chain, the council has used the Oracle cloud Enterprise Performance Management (EPM) product to streamline its suppliers, reducing the number of these by 19%.

One area that is still evolving is recruitment. It had struggled with Oracle’s legacy Taleo product and is now moving to Oracle Recruiting, which is part of the supplier’s Oracle Cloud HCM service. “We were experiencing a lot of incomplete applications, with people giving up halfway through. So, we were missing candidates,” says Bharadia. “From what we have seen, Oracle Recruiting cloud is a lot more user friendly.”

Data analytics at Lambeth

Putting together the Oracle implementation with its Microsoft estate, the council is aiming at a new vista of using data more effectively to serve its residents. Part of that has involved building a small data science team, which has been working on activities such as identifying people especially vulnerable to Covid-19, socially and economically, as well as medically. Now, in a similar vein, it is identifying people especially vulnerable to the rising cost of living crisis.

“We’ve got all this data in Oracle systems, we’ve got a housing system that has data, and we have a social care system that has data. So we’re now exploring better use of data”
Hamant Bharadia, Lambeth Council

“The next piece we’re working on is data,” says Bharadia. “We’ve got all this data in Oracle systems, we’ve got a housing system that has data, and we have a social care system that has data. So, one of the things we’re now exploring is better use of data.

“We now have a data analytics team internally, that’s looking at those connections. They are using [Microsoft] PowerBI and other cloud-based products to bring together different datasets to target our services better.”

This team has existed for around two years. They could have done this kind of work before, but it would, he says, have taken a lot longer.

Hybrid future

Another legacy of the Covid period is the council will not return to previous levels of office occupancy. “What we’re saying to staff and managers is come into our office buildings if you’re going to be collaborating, not as a matter of routine just for the sake of doing your day job.”

It is working to a ratio of six office desks for 10 people, and Bharadia says it might end up with more collaborative spaces rather than individual desks.

It is also freeing up office space for use by local businesses. “One of our buildings is entirely based on that model, for new and emerging businesses in the community,” he adds. “We also delivered lockdown support without taking on lots of extra staff. So, we were doing the vaccination centres, the food hubs, the additional support to our residents during the period, through a combination of remote working and some mobile working, where people were just out there in vans delivering things, getting stuff done.

“So, it is possible to have that hybrid model of working. That’s not to say it’s perfect. In either model, you are going to get some people who are not 100% contributing. But you get that currently anyway,” says Bharadia.

Mon, 25 Jul 2022 17:30:00 -0500 en text/html https://www.computerweekly.com/news/252522935/Lambeth-maps-future-with-cloud-applications
Killexams : Bringing Java To The World Of Microcontrollers

C is a beautiful language perfectly suited for development on low-power devices such as the 8-bit microcontrollers. With newer, more powerful ARM microcontrollers making their way onto the market and workbenches around the world, it was only fitting that Oracle got in on the action. They released a version of Java targeted at these newer, more powerful microcontrollers called Java ME embedded.

The new embedded version of Java has everything you would expect from a microcontroller development platform – access to GPIO pins, including SD cards and I2C devices. The new Java machine is designed for full headless operation and is capable of running on devices with as little as 130 kB of RAM and 350 kB of ROM.

As for the utility of programming a microcontroller in Java, it’s still the second most popular language, after spending the better part of a decade as the number one language programmers choose to use. The requirements of the new embedded version of Java are far too large to fit onto even the best 8-bit microcontrollers, but with a new crop of more powerful ARM devices, we’ll expect to see more and more ARM/Java projects making their way into the Hackaday tip line in the coming months.

Tip ‘o the hat to [roger] for sending this one in.

Thu, 04 Aug 2022 12:00:00 -0500 Brian Benchoff en-US text/html https://hackaday.com/2012/10/09/bringing-java-to-the-world-of-microcontrollers/
Killexams : Ancient oracle bone script receives animated overhaul No result found, try new keyword!With a history spanning nearly three millennia, oracle bone inscriptions, the earliest-known Chinese characters engraved on tortoise shells and animal bones, today have made their way into modern life ... Tue, 02 Aug 2022 16:24:00 -0500 https://markets.buffalonews.com/buffnews/article/getnews-2022-8-3-ancient-oracle-bone-script-receives-animated-overhaul Killexams : Musing On Common Platforms, Integrating Acquisitions, And ERP Marketing Campaigns

Cloud ERP vendor FinancialForce recently launched a marketing campaign that was introduced at exactly the same time as competing cloud ERP vendor NetSuite was holding its annual SuiteWorld conference. (Disclosure, NetSuite covered my travel and expenses to attend the event). FinancialForce's campaign centered around what it calls the "FrankenCloud." To understand what they mean here, it is important to look at a little historical context.

NetSuite's CEO, Zach Nelson, has long been critical of legacy ERP vendors. Microsoft , Oracle and SAP create what Nelson likes to call "the hairball." In Nelson's view, these products require massive amounts of integration in order to make them work in a real world setting. This integration creates an impenetrable tangle (the hairball) that means organizations are crippled by an inability to innovate. The business is hamstrung by technology solutions that are rigid. Nelson contrasts this with cloud solutions that, by their very nature, include clear and open connections to third party solutions and which also offer the full gamut of functionality.

The issue that FinancialForce has with that message is that NetSuite has something of a history of acquiring external solutions - OpenAir, Retail Anywhere, OrderMotion and TribeHR are just a few examples. In FinancialForce's view, these acquisitions mean that NetSuite has created a hairball of its very own. The extension of this argument is that FinancialForce, which is built on Salesforce.com's Force.com platform, enjoys the benefit of a core platform and hence doesn't suffer these ills.

I wanted to reflect upon FinancialForce's campaign and look at its validity or otherwise. At SuiteWorld, I spent time talking to Nelson and questioned him on the existence of a NetSuite hairball. I pointed out to him that, whereas in previous years when he had dropped the hairball term dozens of times in the keynote, this year it was only mentioned once. Was this perhaps a tacit admission that Nelson realizes a NetSuite hairball exists? Or perhaps a growing realization that hairballs are a fundamental part of technology, especially when one considers that every customer wants a solution that is tailored to them?

To an extent, Nelson seemed to agree to this viewpoint. After all, NetSuite has an extensive list of implementation partners that help customers derive the most value from the platform. These implementation partners look at platform customization, but they also help integrate third-party products, aware of the fact that it is generally necessary to build full functionality both within and outside of the core back office solution.

The other issue lies with the product pieces that NetSuite has acquired. Customers are arguably more willing to accept a degree of integration pain for an external solution, but less likely to do so for a component supplied by the back office vendor. I put this to Nelson and asked about the integration of the acquired companies.

Nelson pointed out that NetSuite's strategy is to acquire small companies for their domain expertise and not their customer list. Indeed, he suggested that NetSuite would prefer to acquire companies with a small customer list since it means less pain when going about the re-architecting process. He also reiterated that all the acquired solutions (at least those that NetSuite considers "core" to its ERP offering) have been rebuilt on the NetSuite platform. Of course, this assertion is a little confusing given that the integration guide to help customers combine NetSuite and OpenAir runs close to 200 pages, but perhaps that's just a fact with enterprise software.

That said, software is complex, and even solutions on the same platform have a balancing act between flexibility and complexity. In Nelson's view, it is less of an integration problem than it is a data problem. He pointed out, perhaps a little incensed by FinancialForce's campaign, that FinancialForce had no content management system. He contrasted that strongly with NetSuite's own solutions that include content management. He and his executives explained that it is only through using a fully integrated solution that covers all the sales channels that organizations can get true end-to-end visibility. NetSuite gave the example fo UK retailer Marks and Spencer, who rolled out NetSuite across both e-commerce and in-store. Customers can now have a shopping cart on the website that they can then transact in-store. He was critical of other vendors who miss out the important content management elements of ERP.

MyPOV

There is validity to both arguments here. FinancialForce does raise something of a valid point when they suggest that NetSuite's acquisitions have created something of a tricky technology problem. In purely conceptual terms, utilizing a common core platform is the best approach. But at the same time, that is a purist's viewpoint that somewhat ignores the reality for businesses. The bottom line is that every organization has a degree of complexity and has something of a hairball. The promise of technology is that it can connect consumers, producers, sellers and the broader public, means that in all but the very simplest of organizations, complexity exists.

Should customers be thinking about NetSuite's acquisitions and the question over whether they are fully integrated with the core solution? Probably not. The reality is that 99 percent of NetSuite customers need a service offering to get the product to fully meet their needs. They require some integration to get it all working. This isn't a criticism so much as it is a reflection of the reality. Software is complex, businesses are complex and in order to make those businesses more efficient, a degree of complexity needs to be built into the processes.

At the end of the day, this is an attention-grabbing campaign, and FianancialForce achieved its main objective. It will achieve what it was intended, and build some increased awareness for the company. It won't, however, greatly impact upon NetSuite - the company is rapidly moving up the foodchain into larger customers where integration is a necessary evil. It's all fodder for the pundits, but it's probably not particularly important where the rubber meets the road.

Mon, 18 Jul 2022 05:33:00 -0500 Ben Kepes en text/html https://www.forbes.com/sites/benkepes/2015/05/25/musing-on-common-platforms-integrating-aquisitions-and-erp-marketing-campaigns/
Killexams : Red Clay Consulting Recognized for Delivering Customer Success with Oracle Cloud

Red Clay Consulting Achieves Service Expertise in Oracle Utilities Customer Cloud Service in North America

Atlanta, GA , July 11, 2022 /PRNewswire-PRWeb/ -- Red Clay Consulting, a member of Oracle PartnerNetwork (OPN), today announced that it has achieved Service Expertise in Oracle Utilities Customer Cloud Service. To achieve this certification, Red Clay staff had to obtain multiple individual credentials across a range of disciplines and demonstrate company-wide excellence with a successful CCS implementation.
Expertise is a core tenet of the modernized Oracle PartnerNetwork (OPN) program and allows Oracle partners to highlight their capabilities in a focused area. Ultimately, Expertise is designed to make it easy for customers to identify partners that can deliver quality results and minimize risk for their specific needs as they adopt Oracle Cloud.

In order to achieve a Service Expertise, partners like Red Clay must meet a series of qualifiers that demonstrate their experience and success in implementing, deploying and/or managing a specific Oracle Cloud product/service area within a defined geographic region. Requirements may include having certified individuals across diverse roles and demonstrating successful go-lives within the same region. Learn more about Expertise, including viewing the complete Expertise Catalog, at http://www.oracle.com/partnernetwork/expertise.

This achievement marks another milestone for Red Clay and continues its history of being "one of the first" in the Oracle community including achievements in Oracle Smart Grid Gateway certification, and implementations of Oracle Utilities Customer to Meter and Oracle Utlities Customer Cloud Service.

"We are proud of our delivery professionals who have completed Oracle Utilities' rigorous training and for successfully implementing Oracle Utilities Customer Cloud Service," said Paul Marnell, CEO of Red Clay Consulting. "Our team members are committed to the success of our clients and are energized by working on projects that leverage the latest technologies to move our clients forward."

Red Clay adds the Oracle Utilities Customer Cloud Service Expertise to a long list of accolades, including Oracle Utilities User Group's "Project of the Year" in 2020 and "Partner of the Year" in 2019. This Expertise achievement further solidifies Red Clay's position as a valued technology partner to the utility industry – with the expertise to implement Oracle Utilities Customer Cloud Service, a system that includes a market-leading Oracle Energy and Water Customer Care and Billing and Meter Data Management.

"Oracle PartnerNetwork's Expertise is a gold standard for recognizing partners with exemplary skills and a successful track record, and in Red Clay this achievement is well deserved," said Matt Gleeson, Oracle Vice President of Global Alliances. "We actively promote to our customers that engaging Oracle partners with Expertise is the right way to secure proven results. Red Clay's accomplishment of this Expertise speaks to the dedication and excellence of the entire Red Clay team."

About Red Clay Consulting
Focused solely on the utility industry Red Clay advises, delivers, and manages technical and business solutions based on their clients' unique needs. Red Clay works hand in hand with Oracle to offer our clients the industry's most comprehensive and flexible software platform. Red Clay's strong partnership with Oracle Utilities provides our clients innovative and proven solutions. For more information, visit https://redclay.com/.

About Oracle PartnerNetwork
Oracle PartnerNetwork (OPN) is Oracle's partner program designed to enable partners to accelerate the transition to cloud and drive superior customer business outcomes. The OPN program allows partners to engage with Oracle through track(s) aligned to how they go to market: Cloud Build for partners that provide products or services built on or integrated with Oracle Cloud; Cloud Sell for partners that resell Oracle Cloud technology; Cloud Service for partners that implement, deploy and manage Oracle Cloud Services; and License & Hardware for partners that build, service or sell Oracle software licenses or hardware products. Customers can expedite their business objectives with OPN partners who have achieved Expertise in a product family or cloud service. To learn more visit: http://www.oracle.com/partnernetwork
###
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Oracle, Java and MySQL are registered trademarks of Oracle Corporation.

Media Contact

Saurabh Parashar, Red Clay Consulting, Inc., 1 678-445-3770 Ext: 329, publicrelations@redclay.com

SOURCE Red Clay Consulting, Inc.

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Mon, 11 Jul 2022 06:39:00 -0500 text/html https://www.benzinga.com/pressreleases/22/07/n28022518/red-clay-consulting-recognized-for-delivering-customer-success-with-oracle-cloud
Killexams : Oracle Automates the Tasks Sellers Despise with Next Generation CRM

Oracle Fusion Sales provides sellers with AI-powered recommendations and guided steps to close deals faster

AUSTIN, Texas, July 26, 2022  /PRNewswire/ -- Oracle today announced the next generation of Oracle Fusion Sales, a sales automation application that identifies high-quality sales opportunities and guides sellers to close deals faster. Part of Oracle Fusion Cloud Customer Experience (CX) and powered by artificial intelligence (AI), Fusion Sales automatically provides sellers with quotes, proposals, and recommended steps to help them increase productivity, close more deals, and instill confidence among buyers.    

(PRNewsfoto/Oracle)

Nearly one third of sellers struggle to close deals and meet quotas, according to a latest study conducted by CRM analyst firm Beagle Research Group in partnership with Oracle. The study, "Does Your CRM Leave Money on the Table," highlights the struggles that sellers face with customer churn and archaic sales processes. In turn, sellers have noted that they are open to greater automation and trust AI to take on greater responsibilities, including qualifying leads (70 percent), identifying priority deals (60 percent), and tracking deal progress (80 percent).

"Traditional CRM systems were designed to be a system of record for planning and forecasting versus a tool to help sellers sell more. As a result, sellers spend countless hours on data entry and administration that stunts sales productivity," said Rob Tarkoff, executive vice president and general manager, Oracle Fusion Cloud Customer Experience (CX). "Applying 40 plus years of data and business process expertise, we have done the heavy lifting to engineer the next era of CRM. Oracle Fusion Sales removes the manual steps in the B2B sales process to help sellers close more deals faster and more efficiently."

Oracle Fusion Sales provides sellers with:

  • Step-by-Step Guided Processes: Sellers can onboard faster and Improve productivity with a guided step-by-step process to help engage with accounts, progress opportunities, and close deals faster. Customers can choose to base the processes on best practices set by leadership or customizable, industry-specific templates. 
  • Conversation Ready Opportunities: Sellers can automate the process of re-qualifying and converting marketing leads into opportunities. Connected to Oracle Fusion Marketing, Fusion Sales automatically creates highly qualified leads and then passes them to sellers for follow-up.
  • Automated Quotes and Proposals: Sellers automatically receive initial quotes, proposals, and implementation schedules when opportunities are created. The quotes are automatically updated throughout the sales process as a deal progresses and are based on historical data that includes prior successful deals, a customer's industry, and other account attributes.
  • Intelligent Content Recommendations: Sellers can automatically receive marketing-approved content that is most likely to progress the sale. This saves sellers' and buyers' time at each step in the sales process and puts the right offers and answers to commonly asked questions directly in the seller's hands.
  • Digital Sales Rooms: Sellers can Improve the buying experience and better engage buyers by building personalized microsites. Helpful resources like quotes, past contracts, reference stories, and details for past or upcoming Zoom meetings are aggregated to help move buyers closer to a purchasing decision. As buyers use Digital Sales Rooms, sales operations can capture buying signals and other customer engagement data that can inform sales insights, internal training and enablement, and drive future deal success.
  • Advanced Revenue Intelligence: Sales leaders can easily access and report on business trends, spot outliers, and monitor customer sentiment and sales performance with Oracle Fusion CX Analytics. Fusion Sales provides a complete view across the business being able to pull in data from sales, marketing, service, finance, and HR all without support from IT.

What Customers and Partners are Saying About Fusion Sales

"CRM is an integral tool especially as we sell complex and expensive equipment and software solutions in 180 countries across the globe. We used to stitch together sales insights from an array of applications, Excel spreadsheets, and post-it notes. It wasn't an efficient process," said Samantha Mohr, vice president, inside sales, Ricoh. "Oracle Fusion Sales provides our sellers with a guided experience that focuses their time and improves deal success by delivering better insights to help us adapt to market shifts faster."

"Our customers are always searching for new approaches that drive real value and instill confidence in buyers. Oracle Fusion Sales helps solve significant challenges of the B2B selling environment with a boundaryless, adaptable, and radically human engineered architecture" said Andrea Cesarini, Europe Oracle business group lead, Accenture. "Having partnered for over 30 years now, Accenture and Oracle bring unparalleled innovation, industry, and technology acumen to our joint clients."

To learn more, please tune into Oracle Live on July 26, 2022, here.

Part of Oracle Fusion Cloud Applications Suite, Oracle Fusion Cloud Customer Experience (CX) connects data across advertising, marketing, sales, and service to make every customer interaction matter. Going beyond traditional CRM, learn about how Oracle Advertising and CX helps businesses      improve customer experience and build brand loyalty.

About Oracle
Oracle offers integrated suites of applications plus secure, autonomous infrastructure in the Oracle Cloud. For more information about Oracle (NYSE: ORCL), please visit us at oracle.com.

Trademarks
Oracle, Java, and MySQL are registered trademarks of Oracle Corporation.

Cision View original content to obtain multimedia:https://www.prnewswire.com/news-releases/oracle-automates-the-tasks-sellers-despise-with-next-generation-crm-301593034.html

SOURCE Oracle

Mon, 25 Jul 2022 22:40:00 -0500 en-US text/html https://www.wkrn.com/business/press-releases/cision/20220726SF26911/oracle-automates-the-tasks-sellers-despise-with-next-generation-crm/
Killexams : HMC Mental Health Service wins Oracle Cerner honour

Doha: Hamad Medical Corporation’s (HMC) Mental Health Service was recently announced as a joint winner of the Oracle Cerner ‘Achievement in User Experience’ award during the awards ceremony at the Oracle Cerner Middle East and Africa Collaboration Forum in Dubai. 

The ‘behavioural health implementation with first Middle East  Behavioural Health Essential Clinical Dataset’ project was recognized for focusing on specialized documentation for mental health patients, with a key focus on patient confidentiality.

The award was collected by Dr. Raed Amro, Assistant Executive Director of the Mental Health Service at the MHS on behalf of HMC: “Mental health records fall within general protected health information, therefore, we were hurry to enhance the process of recording patient data in the system that is both efficient and safe.”

“We collaborated with the Oracle Cerner team and our in-house Health Information and Communications Technology Department in the creation of an essential data set. This was a game-changer especially for nurses to help decrease the amount of time they spend on documentation leading to more time spent with the patient. Interdisciplinary collaboration is key to developing practical solutions for typical challenges, and I am pleased with how well the Oracle Cerner team worked with our teams at HMC to develop this solution,” added Dr. Amro.

Oracle Cerner, a global healthcare technology company headquartered in the United States, celebrated the ninth annual Achievement and Innovation Awards by recognising clients across the Middle East and Africa region for their most rewarding healthcare technology innovations in four categories: User Experience, Patient Experience, Financial Outcomes, and Health Outcomes. 

The Awards honour clients that have effectively enhanced value for their organisations, achieved outstanding patient outcomes and developed innovative healthcare programmes through health IT and the support of Oracle Cerner’s products and services. The top three shortlisted nominees and the winner for each award category were announced at the awards ceremony held during the annual Oracle Cerner Middle East and Africa Collaboration Forum in Dubai.

“The challenges that the healthcare industry has faced over the past two years given the pandemic, did not hinder the outstanding achievements and remarkable progress our client organizations have had for their staff and communities. The quality of entries received for the 2022 Achievement and Innovation Awards was a true testament to the diligent work by the leadership, care teams, and IT staff to help elevate the healthcare experience in their respective countries,” said Alaa Adel, senior vice-president, Cerner International managing director. “We look forward to continuing supporting the journey of advancing healthcare together with our visionary client leadership.”

The annual Middle East and Africa Collaboration Forum is a knowledge-sharing event designed for Oracle Cerner client healthcare leaders, clinicians, and IT professionals. More than 170 senior healthcare representatives from various organizations and hospitals attended this year.

Mon, 18 Jul 2022 19:52:00 -0500 en text/html https://thepeninsulaqatar.com/article/19/07/2022/hmc-mental-health-service-wins-oracle-cerner-honour
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