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Oracle Retail Merchandising System 13.2 Implementation Functional Essentials
Oracle Implementation learn
Killexams : Oracle Implementation learn - BingNews https://killexams.com/pass4sure/exam-detail/1Z0-453 Search results Killexams : Oracle Implementation learn - BingNews https://killexams.com/pass4sure/exam-detail/1Z0-453 https://killexams.com/exam_list/Oracle Killexams : Oracle payroll system causes underpayment of Next staff

Next has apologised to staff for underpaying them because of the retailer’s implementation of a payroll system provided by Oracle, according to The Sunday Times, which broke the story.

Payment problems reportedly emerged in February 2022, affecting employees paid on weekly and monthly cycles. They have been underpaid by as much as £200 a month, according to The Sunday Times.

The Guardian, which has also published the story, reported that Next “usually designs its own software, but has struggled to make Oracle’s software work with its own. Instead, it has been forced to assign a dedicated team to try to spot errors and pay the missing money to workers every week”.

Payroll is widely seen, among HR software market watchers, as the cinderella of the sector. It has not had the investment attention from suppliers as have comparatively “sexier” areas, such as talent management, recruitment and continuous learning.

As Computer Weekly has previously noted, about one-third of medium to large-sized organisations are using on-premise systems to automate their payroll processes, while 34% have moved to the cloud. And a 2019 survey of 251 UK HR and payroll managers in private sector companies with more than 1,000 staff, conducted by Censuswide, revealed that 52% were still using spreadsheets as part of their payroll process, while just over one-third relied on paper-based timesheets.

For user organisations, payroll software is an area of high anxiety. Employees do not appreciate not being paid, and care less if their employer’s continuous learning software module misfires.

One longstanding Oracle customer, which became the first public sector body to adopt the supplier’s suite of business applications in the cloud, is Lambeth Borough Council. Hamant Bharadia, assistant director of finance at Lambeth Council, recently told Computer Weekly that when the council was looking, in 2017, at moving its applications to the cloud, Oracle came out ahead of SAP in terms of breadth and depth of functionality, especially in relation to financials, while Workday was still in its infancy.

However, even with Oracle, payroll was not yet there in the cloud, and in the end, it was the last module to be implemented, in May 2018, while everything else went live in March of that year. The council also experienced an initial glitch with payroll, which affected some senior managers as well as rank-and-file staff. Out of about 3,500 employees, 350 were not paid on the day they should have been.

Oracle dealt with the glitch promptly, and everyone was paid within two days, said Bharadia in a wide-ranging, forthcoming interview about the modernisation of the council’s applications stack.

Oracle declined to comment on the Next story when contacted by Computer Weekly. Next has yet to respond.

Mon, 18 Jul 2022 05:59:00 -0500 en text/html https://www.computerweekly.com/news/252522848/Oracle-payroll-system-causes-underpayment-of-Next-staff
Killexams : Next hit with HMRC inquiry after payroll blunders

Next celebrated its 40th birthday in style last month. The retailer’s feted boss, Lord (Simon) Wolfson, mingled with head-office staff and store managers in a carnival atmosphere at Birmingham’s National Exhibition Centre. Guests loaded up at the free bar and danced the night away. Others enjoyed the dodgems and the waltzers. Some just sat back in a deckchair with an ice cream.

A casual observer would never have guessed it, but behind the scenes, the mood among some of Next’s 43,000 workers has, in reality, turned toxic.

The tens of thousands of people working in Next’s stores and warehouses — who were not invited to join last month’s festivities — have borne the brunt of a disastrous implementation of a new Oracle payroll system.

Workers on the minimum wage have been significantly underpaid, while others are being overpaid, causing some to lose access to their benefits amid the worst squeeze on living standards for 60 years.

As serious as the current situation is, though, the issues at Next appear to run much deeper.

In this investigation, we reveal that:

● HM Revenue & Customs is investigating whether Next is paying workers the national minimum wage.

Related Articles

● Next inadvertently over-claimed money from the coronavirus job retention scheme without giving 4,000 members of staff the furlough payments that they were due.

● HMRC has reclassified Next from a low-risk taxpayer to a medium-risk taxpayer.

These revelations appear to stand at odds with the widely held perception of Next as a well-oiled machine. Under Wolfson, the fashion chain has defied gravity on the high street, pumping out record pre-tax profits of £823 million last year. And last week, it raised its profit forecast for this year by £10 million to £860 million after shoppers flocked back to stores.

Meanwhile, workers have been suffering. “More than a dozen people in my store didn’t get paid right last month,” said one shop-floor employee. “One girl was overpaid, so her benefits were stopped and she had to borrow money off her parents to pay her bills and feed her young son. Another girl literally didn’t have the money to pay for her bus fare to work. Morale is awful — I have never known it to be as bad as this.”

The hardships inflicted on staff pose difficult questions for finance director Amanda James and operations director Richard Papp, who oversaw the roll-out of the Oracle software system.

Wolfson, 54, is a master of detail who immerses himself so deeply in the business that he personally signs off requests for additional headcount in shops and warehouses. The Conservative life peer meticulously managed the leases on Next’s portfolio of 477 stores to ensure it had the flexibility to close poor performers as trade drifted online. And he decisively capitalised on Next’s advantages as a one-time catalogue retailer by establishing a service to run other retailers’ online operations. Any investors who bought Next shares 21 years ago, when Wolfson took over, would now be sitting on a near 2,000 per cent return.

Prudence is the watchword at Next. Wolfson prefers to utilise its in-house expertise rather than rely on consultants or third-party software providers. The retailer has largely designed its own systems, developed and supported by a vast IT department of about 1,000 workers. The attempt to integrate those systems with Oracle’s has been at the heart of the operational meltdown.

HMRC requires companies to use a licensed, third-party payroll provider. Next had to find a new one after learning that its previous software would be discontinued this year. In 2018, it is said to have signed a five-year licence with Oracle, and has paid the software giant more than £10 million to date. Oracle did not respond to a request for comment for this article.

The implementation of the payroll system has lasted the best part of four years. As the deadline neared, a team of more than 50 people worked round the clock to try to ensure the system was ready, with some workers putting in dozens of hours of overtime at double pay for several weeks.

Staff have complained of not being paid, being paid too much, or having deductions taken for paid-off student loans

Next even dished out an “implementation bonus” — a reward for failure that irritated some head-office staff.

The retailer blamed the botched implementation on the pandemic, which led Next to divert key team members to establishing its furlough payments system. It also acknowledged that it had tried to replicate too much of the functionality from its original payroll system in too tight a timeframe, meaning that Next went live with an untested system.

One source close to the failings, though, said that the company’s insularity and the attitude that “Next knows best” was at the root of the problems — a characterisation the company rejected.

Either way, the consequences have been dire. The company had expected that the switchover would prevent it from being able to hire staff for its retail business for two weeks — but it was actually unable to hire anybody for six weeks. Some employees who had paid off student loans years before noticed deductions suddenly restarting. Meanwhile, pension contributions were deducted from staff pay packets without being invested — although Next said it was confident that no workers would ultimately lose out from these mistakes.

The disruption, cruelly, has been most severe for Next’s shop-floor workers, who are paid the minimum wage of £9.50 an hour. The switchover to the Oracle system in February resulted in thousands of staff being paid incorrectly. One member of the retail workforce said that despite not being paid what they were owed, staff were having to work harder because they had been told to re-label thousands of garments with higher prices.

“Some people just weren’t being paid for months. Affected staff have been calling up crying and, in the worst cases, they have even been suicidal,” said one head-office insider. Another source said that workers in the payroll department “just looked broken”.

Next said this was not a fair reflection of the general interactions. “We acknowledge the frustration many colleagues have felt and reiterate our sincere apologies. We have made huge progress and continue to work very hard to resolve the situation,” a spokesman said.

The retailer’s response was to write another system to catch and correct errors produced by the payroll software before money is paid to staff. Despite that, 219 retail workers were underpaid in Next’s latest weekly payroll cycle and a greater number are thought to be getting overpaid, with the risk of benefits being withdrawn. The company said all underpayments were now being rectified within five working days and that improvements in the process were dramatically reducing error rates.

Lord (Simon) Wolfson, the chief executive of Next

CHRIS RATCLIFFE/GETTY IMAGES

Like many retailers, there is a chasm between the earnings of workers and Next’s top brass. Last year, Wolfson was paid £4.4 million, equivalent to 245 times the average Next employee. Papp and James earned £2.2 million each.

“I was underpaid by more than £500 … I have just given that up,” one warehouse worker said. “Now the system is telling universal credit I have not been to work, so I received almost £800 [in benefits] that I wasn’t due. I have been told that I have to go and look for a job with the job centre, but I am working damned hard because we are that short-staffed. It is demoralising.”

Next said it believed there were no outstanding underpayment queries among warehouse workers that were more than two weeks old.

Jo Mackie, leader of the employment practice at law firm Slater and Gordon, said that, theoretically, HMRC can punish companies if software issues lead to staff being underpaid — although the liability would be subject to the terms of the contract between the employer and the software provider. In 2013, National Grid agreed to pay £4 million to compensate more than 8,000 American workers after the botched implementation of a SAP payroll system meant it failed to pay overtime to workers repairing damage caused by Hurricane Sandy.

Wolfson, though, has other problems to worry about. In May, HMRC wrote to the directors of Next advising them that it had opened an investigation into whether the retailer was paying its workers the “correct rate” of national minimum wage.

The inquiry is understood to have been triggered by a complaint from a member of Next’s retail workforce. HMRC has informed Next that the investigation will encompass its entire corporate structure, including any subsidiary companies. HMRC declined to comment.

“In general terms, it is not uncommon for HMRC to audit large employers and their adherence to national minimum wage regulations,” a Next spokesman said.

If the taxman finds companies guilty of underpaying staff, it can force them to make good the underpayment and levy penalties of up to 200 per cent of the arrears.

HMRC also reclassified Next from a low-risk taxpayer to a medium-risk taxpayer. The change came after the company admitted that it had over-claimed £4.3 million of furlough cash, which it repaid in January. After making what was intended to be a final disclosure, Next is said to have realised it had over-claimed an additional £3 million, which has since been repaid.

Additionally, the retailer discovered it had underpaid roughly £2 million of furlough cash to about 4,000 employees. It has repaid all current employees who were out of pocket, but admitted that about 900 former employees, who have been contacted, have yet to be repaid. Next attributed the mistakes to the regular amendments of the Covid scheme, adding that they were a challenge for all companies to deal with. The company said it had a “clear path” to return to a low risk rating with HMRC.

Still, the litany of exact mis-steps will shock Wolfson’s acolytes in the City. Just like Next’s staff, they will be hoping these are no more than a blip.

Sat, 06 Aug 2022 07:11:00 -0500 en text/html https://www.thetimes.co.uk/article/4f90b3ea-1596-11ed-a669-519b582f91b7?shareToken=68e7959b39e882dc7ce44a666a3b2ec7
Killexams : ISG to Publish Reports on Oracle Ecosystem Partners

ISG to Publish Reports on Oracle Ecosystem Partners

Upcoming ISG Provider Lens™ reports will evaluate service providers helping enterprises and public agencies modernize operations with Oracle applications and cloud technologies

Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm, has launched a research study examining service providers that help enterprises and U.S. public sector agencies take advantage of Oracle enterprise software and cloud infrastructure technology.

The study results on Oracle ecosystem services for enterprises will be published in a comprehensive ISG Provider Lens™ report, called Oracle Ecosystem 2022, scheduled to be released in December. The report will cover companies offering services including consulting, implementation, integration and managed services. At the same time, ISG will publish the U.S. Public Sector Oracle Ecosystem 2022 report, covering providers with experience in developing and supporting Oracle solutions for public sector entities in the U.S.

Enterprise buyers will be able to use information from the reports to evaluate their current vendor relationships, potential new engagements and available offerings, while ISG advisors use the information to recommend providers to the firm’s buy-side clients.

Enterprises worldwide have responded to the disruptions of the COVID-19 pandemic by speeding up strategies to integrate business systems, automate workloads and enhance core business functions. Amid the pandemic, public agencies in the U.S. have faced growing pressure to reduce costs and better serve constituents while operating under specific constraints that most companies do not face.

“Oracle is at the center of enterprise software transformation, including migration to the cloud,” said Jan Erik Aase, partner and global leader, ISG Provider Lens Research. “Oracle partners are critical to companies and public agencies that want to benefit from Oracle’s latest technologies.”

The enterprise software industry, including giants like Oracle, has fast-tracked modernization of its products in response to these needs. Oracle’s service provider partners help clients achieve their business goals using modern software enhanced with AI, machine learning and cloud capabilities. Oracle continues to invest in its partners by providing training programs and expanding their expertise, including enabling them to build customized solutions for business-specific challenges.

For the Oracle Ecosystem study, ISG has distributed surveys to more than 100 Oracle service providers. Working in collaboration with ISG’s global advisors, the research team will produce three quadrants representing the digital services and products the typical enterprise is buying, based on ISG’s experience working with its clients. The three quadrants are:

  • Consulting and Advisory Services, evaluating service providers that help enterprises maximize the value of existing and new Oracle investments in order to modernize, optimize and transform their business operations.
  • Implementation and Integration Services,assessing providers that specialize in implementing and integrating Oracle applications and infrastructure technologies for enterprises. Key capabilities include creating implementation plans and data migration strategies, deploying cloud environments and ensuring security and governance.
  • Managed Services, covering providers of turnkey managed services for running enterprise clients’ businesses, including technical and operational tasks, with support delivered onsite, offsite or both. The providers should offer hands-on training in Oracle applications and technologies.

Geographically focused reports from the study will cover the global Oracle services market and examine products and services available in the U.S., Brazil and Germany. ISG analysts Arun Kumar Singh, Meenakshi Srivastava, Elaine Barth, Gabriel Sobanski and Ulrich Meister will serve as authors of the report.

A list of identified providers and vendors and further details on the study are available in this digital brochure.

For the U.S. Public Sector study, ISG has distributed surveys to approximately 50 providers of Oracle services to public sector clients in the U.S. The three quadrants are:

  • Consulting and Advisory Services, evaluating providers that help public sector clients modernize, optimize and transform their operations. Their services can include assessing an agency’s maturity, improving and maintaining Oracle investments, developing future-state models, assessing security and developing governance processes.
  • Implementation and Integration Services,assessing providers specialized in implementation, migration and integration around Oracle applications and infrastructure technologies. The providers should have expertise in public sector organizational, operational and compliance requirements.
  • Managed Services, covering providers of turnkey managed services spanning applications, technology and infrastructure for public sector organizations using Oracle software and infrastructure.

A report will cover relevant services available in the U.S. public sector. ISG analysts Phil Hassey and Meenakshi Srivastava will serve as authors of the report.

A list of identified providers and vendors and further details on the U.S. public sector study are available in this digital brochure.

Providers not listed in either brochure can contact ISG and ask to be included in the studies.

All 2022 ISG Provider Lens™ evaluations now feature new and expanded customer experience (CX) data that measures real enterprise experience with specific provider services and solutions, based on ISG’s continuous CX research. Enterprise customers wishing to share their experience about a specific provider or vendor are encouraged to register here to receive a personalized survey URL. Participants will receive a copy of this report in return for their feedback.

About ISG Provider Lens™ Research

The ISG Provider Lens™ Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG's global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG's enterprise clients. The research currently covers providers offering their services globally, across Europe, as well as in the U.S., Canada, Brazil, the U.K., France, Benelux, Germany, Switzerland, the Nordics, Australia and Singapore/Malaysia, with additional markets to be added in the future. For more information about ISG Provider Lens research, please visit this webpage.

A companion research series, the ISG Provider Lens Archetype reports, offer a first-of-its-kind evaluation of providers from the perspective of specific buyer types.

About ISG

ISG (Information Services Group) (Nasdaq: III) is a leading global technology research and advisory firm. A trusted business partner to more than 800 clients, including more than 75 of the world’s top 100 enterprises, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth. The firm specializes in digital transformation services, including automation, cloud and data analytics; sourcing advisory; managed governance and risk services; network carrier services; strategy and operations design; change management; market intelligence and technology research and analysis. Founded in 2006, and based in Stamford, Conn., ISG employs more than 1,300 digital-ready professionals operating in more than 20 countries—a global team known for its innovative thinking, market influence, deep industry and technology expertise, and world-class research and analytical capabilities based on the industry’s most comprehensive marketplace data. For more information, visit www.isg-one.com.

Press Contacts:

Will Thoretz, ISG
+1 203 517 3119
will.thoretz@isg-one.com

Julianna Sheridan, Matter Communications for ISG
+1 978-518-4520
isg@matternow.com

View source version on businesswire.com: https://www.businesswire.com/news/home/20220708005054/en/

Fri, 08 Jul 2022 01:21:00 -0500 en text/html https://www.morningstar.com/news/business-wire/20220708005054/isg-to-publish-reports-on-oracle-ecosystem-partners
Killexams : Qatar University goes live with Oracle E-Business Suite

 Qatar University, the premier educational institution in Qatar, today announced that it has gone live on Oracle E-business suite. Hyperlink, a specialist provider of information technology for business solutions and an Oracle certified partner, implemented the Oracle Financial, Supply Chain, Human Resources Management Solutions (HRMS) and Enterprise Asset Management (EAM) modules for Qatar University, which will help the premier education institution boost productivity, increase operational efficiency and help its future expansion plans. Hyperlink completed this project in less than nine months with the implementation going live in mid 2006.
Qatar University, which was founded in 1977 with four colleges for Humanities & Social Sciences, Shariaa, Law, Islamic Studies and Science, added two more colleges for Engineering and Business & Economics in 1985. Qatar’s rapid development in exact years has made further expansion into new areas of specializations necessary for the premier education institution. This growth and expansion made Qatar University want to achieve high levels of competency and productivity and to help achieve its institutional goals and to support learning, Qatar University chose Oracle E-business suite to fully automate, integrate and streamline the University’s Financial, Supply Chain, EAM,  HRMS and Payroll operations.
Speaking on the implementation, Dr. Saif Al Sowaidi, Project Manager for Oracle E-Business Suite in Qatar University, said, “As a part of the Reform and Expansion plans, Qatar University wanted to promote transparency in its defined procedures and make information easily available to students, staff, faculty and visitors. The goal of the University was to increase efficiency in daily business processes and operations and to reduce costs. Oracle E-business was a perfect fit for our requirements as it enabled the University to share unified information across the University so as to make smarter decisions with better information. The Oracle applications have also helped us increase internal efficiencies, simplify accounting processes, efficiently manage operations and Strengthen the overall working environment.
“Hyperlink’s strength in the educational sector and a thorough knowledge of the Qatar market made it an ideal partner for this project. We also chose Hyperlink to implement this project because of its technical expertise as an Oracle partner, its understanding of our specific needs and its outstanding record in developing and executing the solutions diligently and on time. Hyperlink’s consultants were very professional and offered high levels of performance and support throughout the implementation.” Dr. Al Sowaidi added.

With the Oracle E-business implementation going live, Qatar University is able to enhance services for students, staff, faculty, alumni and visitors, as well as control costs through greater administrative efficiencies and timely access to reliable information and services.
“We are happy that Qatar University entrusted us with this prestigious project,” said Dani Diab, Vice President and General Manager of Hyperlink. “Our consultants, with their thorough understanding of the University’s requirements and the tremendous support they received from the Qatar University IT team, were able to develop and customize the Oracle E-business applications to suit the University’s requirements within the stipulated time. The implementation of the Oracle E-Business Suite will further facilitate the University to achieve the reputation of being a world class educational institution.”
Leveraging Hyperlink’s relationship with the respected educational community in Qatar was a key element for Oracle in this project. “Oracle has built a strong partner network across the Middle East, and this project demonstrates how key partners such as Hyperlink deliver trusted Oracle solutions to the customer. With a long term relationship established, they understand the customer environment, and the Oracle Partner Program ensures that they are up to date with the latest Oracle technology, so they can advise the customer accordingly,” commented Hisham Essadi, Regional Manager-Alliances & Channels, Middle East & Africa. “This project is a shining example of how the partner program ensures that Oracle technology brings customers true return on investment in the short, medium and long term.”
-ends-
Photo Caption: Hisham Essadi, Regional Manager-Alliances & Channels, Middle East & Africa

About Hyperlink:
Hyperlink was established in 1997 to provide business solutions to medium and large-scale organizations through the implementation of enterprise-wide applications and decision support systems in the Middle East and North Africa. Hyperlink is committed to providing the highest quality solutions to customers through its five core assets like high caliber consultants, strategic partnerships, standards and methodologies, regional market experience and vertical market expertise. Its products and services include Oracle solutions in financial, distribution, process manufacturing, human resources and customer relationship management departments of an organization. Hyperlink also offers design, implementation and training of applications in addition to upgrades and post-implementation support and general business consultancy. For further details, please visit http://www.hyperlink-me.com

Mon, 18 Jul 2022 12:00:00 -0500 en text/html https://www.albawaba.com/news/qatar-university-goes-live-oracle-e-business-suite
Killexams : UK Government signs procurement memo of understanding with Salesforce, but are more needed to prevent a cloud oligopoly?

The UK Government’s Crown Commercial Service (CCS) procurement body has signed a Memorandum of Understanding (MoU) with Salesforce to make it easier and cheaper for public sector organizations to buy from the supplier.

According to Philip Orumwense, Commercial Director and Chief Technology Procurement Officer at CCS:

The agreement will further ensure increased collaboration and aggregation of government and wider public sector spend to achieve increased automation, forecasting, reporting and customer engagement management tools.

The main items on the Salesforce MoU are:

  • A discount on licences (Salesforce, Mulesoft, Tableau & Slack) and services for eligible UK public sector bodies, including health bodies.
  • Free experimentation projects, so that eligible bodies can test and learn how Salesforce solutions can be used to meet their requirements.
  • Direct access to a panel of Salesforce’s SME implementation partners.
  • Discounted training and support.
  • A discounted trial of Salesforce’s Net Zero Cloud, supporting the UK government’s drive towards Net Zero.

Salesforce has a number of UK public sector customers, including the Health Service Executive, Department for Works & Pensions, various local authorities and CCS itself.

More MoUs

CCS has signed a number of such MoUs in exact years with cloud suppliers, including the likes of Oracle, Google and Microsoft. Oracle’s agreement was first signed as far back as 2012 with an updated  and expanded deal signed last year. At that time, Orumwense commented:

This enhanced Memorandum of Understanding will continue to deliver savings and benefits for new and existing public sector customers using Oracle's cloud based technologies. It will continue delivering value for money whilst supporting public sector customers' journey to the cloud.

Expanding the list of suppliers offering cloud services has become a political agenda item in the UK as legislators have queried the amount of business that has gone to Amazon Web Services (AWS). As of February last year, some £75 million of contracts had been awarded in the previous 12 months.

Lord Maude, who previously ran the UK Cabinet Office where he waged a war on excessively priced tech contracts and essentially began the MoU process in earnest as part of his reforms, was quoted as warning:

When it comes to hosting, we've regressed into allowing a small group, and one vendor, in particular, to dominate. If you take a view of the government as simply as a customer, it makes absolutely no sense for the government to be overly dependent on one supplier. No one would sensibly do that.

The Salesforce MoU looks well-timed as CCS recently launched a tender for a range of cloud services in a set of deals that could be worth up to £5 billion in total. Procurement notices have been issued under the G-Cloud 13 framework, covering cloud hosting, cloud software and cloud support, with a further lot for migration and set-up services to follow. Contracts can last for 3 years with an option to extend by a further year.

Eligible suppliers must be able to offer services in the following capabilities:

  • Planning - the provision of planning services to enable customers to move to cloud software and/or hosting services;
  • Setup and Migration- the provision of setup and migration services which involves the process of consolidating and transferring a collection of workloads. Workloads can include emails, files, calendars, document types, related metadata, instant messages, applications, user permissions, compound structure and linked components.
  • Security services - Maintain the confidentiality, integrity and availability of services and information, and protect services against threats.
  • Quality assurance and performance testing - Continuously ensure that a service does what it’s supposed to do to meet user needs efficiently and reliably.
  • Training
  • Ongoing support - Support user needs by providing help before, during and after service delivery.

My take

Having a wider range of potential providers operating under such MoUs is crucial for government to deliver value for taxpayers money.

Those of us who lived through the crusading days of Maude insisting that tech vendors - mostly large US systems houses and consultancies - come back to the negotiating table, tear up their existing contracts and start from scratch, have been dismayed, but not surprised, that the so-called ‘oligopoly’ simply had to sit it out and wait for a change of government/minister to get things back to ‘normal’.

There were successes that linger. The UK’s G-Cloud framework was a triumph when set up and continues to do good work. As an aside, and given this article has been triggered by a Salesforce announcement, I do remember talking to CEO Marc Benioff in London prior to the formal announcement of G-Cloud and how it would work.   

At the time there was a heavy push from certain quarters to make G-Cloud all about virtualization and private cloud rather than the public cloud push it was to become. I asked Benioff if he thought this was the right direction of travel and got a very firm rebuttal as he told me:

The UK government is way behind in this, and way too much into virtualization…Government needs to stop hiding behind the private cloud.

I was in good company - Benioff had been in at the Cabinet Office the previous day and given Maude the same message.  Thirteen years on, the Public Cloud First policy that was shaped later that year still stands, but progress hasn’t been made at the rate that was promised back in those heady launch days and which needs to be achieved.

In 2022, there’s the risk of a different sort of oligopoly, as the concern around AWS' grip on government contracts suggests - and not just in the UK -  but unfortunately there’s no sign of a Maude to take charge this time and bang the negotiating table.

Instead the Secretary of State with responsibility for digital thinks the internet has been around for ten years and retweets memes of politicians being stabbed. Meanwhile a putative, unelected new Prime Minster has just announced that she (somehow) intends to redesign the internet into adults-only and kid-friendly versions. Sigh. 

Mon, 01 Aug 2022 23:26:00 -0500 BRAINSUM en text/html https://diginomica.com/uk-government-signs-procurement-memo-understanding-salesforce-are-more-needed-prevent-cloud
Killexams : Red Clay Consulting Recognized for Delivering Customer Success with Oracle Cloud

Red Clay Consulting Achieves Service Expertise in Oracle Utilities Customer Cloud Service in North America

Atlanta, GA , July 11, 2022 /PRNewswire-PRWeb/ -- Red Clay Consulting, a member of Oracle PartnerNetwork (OPN), today announced that it has achieved Service Expertise in Oracle Utilities Customer Cloud Service. To achieve this certification, Red Clay staff had to obtain multiple individual credentials across a range of disciplines and demonstrate company-wide excellence with a successful CCS implementation.
Expertise is a core tenet of the modernized Oracle PartnerNetwork (OPN) program and allows Oracle partners to highlight their capabilities in a focused area. Ultimately, Expertise is designed to make it easy for customers to identify partners that can deliver quality results and minimize risk for their specific needs as they adopt Oracle Cloud.

In order to achieve a Service Expertise, partners like Red Clay must meet a series of qualifiers that demonstrate their experience and success in implementing, deploying and/or managing a specific Oracle Cloud product/service area within a defined geographic region. Requirements may include having certified individuals across diverse roles and demonstrating successful go-lives within the same region. Learn more about Expertise, including viewing the complete Expertise Catalog, at http://www.oracle.com/partnernetwork/expertise.

This achievement marks another milestone for Red Clay and continues its history of being "one of the first" in the Oracle community including achievements in Oracle Smart Grid Gateway certification, and implementations of Oracle Utilities Customer to Meter and Oracle Utlities Customer Cloud Service.

"We are proud of our delivery professionals who have completed Oracle Utilities' rigorous training and for successfully implementing Oracle Utilities Customer Cloud Service," said Paul Marnell, CEO of Red Clay Consulting. "Our team members are committed to the success of our clients and are energized by working on projects that leverage the latest technologies to move our clients forward."

Red Clay adds the Oracle Utilities Customer Cloud Service Expertise to a long list of accolades, including Oracle Utilities User Group's "Project of the Year" in 2020 and "Partner of the Year" in 2019. This Expertise achievement further solidifies Red Clay's position as a valued technology partner to the utility industry – with the expertise to implement Oracle Utilities Customer Cloud Service, a system that includes a market-leading Oracle Energy and Water Customer Care and Billing and Meter Data Management.

"Oracle PartnerNetwork's Expertise is a gold standard for recognizing partners with exemplary skills and a successful track record, and in Red Clay this achievement is well deserved," said Matt Gleeson, Oracle Vice President of Global Alliances. "We actively promote to our customers that engaging Oracle partners with Expertise is the right way to secure proven results. Red Clay's accomplishment of this Expertise speaks to the dedication and excellence of the entire Red Clay team."

About Red Clay Consulting
Focused solely on the utility industry Red Clay advises, delivers, and manages technical and business solutions based on their clients' unique needs. Red Clay works hand in hand with Oracle to offer our clients the industry's most comprehensive and flexible software platform. Red Clay's strong partnership with Oracle Utilities provides our clients innovative and proven solutions. For more information, visit https://redclay.com/.

About Oracle PartnerNetwork
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Mon, 11 Jul 2022 06:39:00 -0500 text/html https://www.benzinga.com/pressreleases/22/07/n28022518/red-clay-consulting-recognized-for-delivering-customer-success-with-oracle-cloud
Killexams : Orthopedic Companies Have Two Massive Logistics Problems

OTW spoke with former U.S. Army Logistics Officer, Ethan Lauer, about the logistics of Orthopedic and Spine products and he highlighted two massive problems.

According to Lauer, “The problem that orthopedics has is tons and tons of orders. The same rep has 20 surgeries a month, the distributor has 400, the manufacturer has 3,000…and all at different stages in this process.”

“In the orthopedic industry, when you ship finished goods out of SAP or Oracle, it goes out to the field and for the manufacturer it kind of disappears into a big gray smoke cloud. They don’t know where it is.”

“Manufacturers don’t have any idea of the stuff they have on the field that’s not being used in this place but could be used over in this other place. There’s a tremendous amount of inefficiency. The simplest way to describe it is this industry has billions of dollars of inventory invested and shipped into the field that’s rattling around in the trunks of sales reps and in their garages and in distributor offices and they don’t have any visibility of it anymore.”

Lauer explained, “The vast majority of inventory on these companies’ balance sheets is sitting out in the field and they have no system to track it, no visibility to track it.”

So, Lauer decided to light that up.

A U.S. Army Logistics Officer Tackles Orthopedics and Spine

Automation infrastructure from the 1970s and technology from the 1990s probably don’t make you think of operational efficiencies. However, for Lauer, they capture the essential logistical issues creating inefficiencies and cost in Orthopedics and Spine today.

“What we’re doing today started almost all the way back in 1994 or ‘95”, explained Lauer. “At that time I was an Army officer, I was a logistics officer in the cavalry. That job is all about making sure that bullets and ice and repair parts and medical supplies and other things are in the right place at the right time.”

Lauer continued, “So from a very young age I was kind of programmed in my thinking. In my operations-type thinking, I was programmed around systems. And we had systems in the Army, although they were 1970s automation infrastructure.”

Lauer explained, “So you had a computer that was in one location that you processed some stuff in and then you wrote a floppy disk out of that and you ran it up to the next location, whether that was down the street or 20 miles across the desert. Then you put that into another computer, as did like 20 other people, then all of that information got compiled together and then that got turned into a disk and it got sent somewhere else.”

Lauer added, “On those disks was all the same types of information that is being transferred now in Orthopedics. So, there’s a surgery scheduled somewhere and there’s some equipment that is needed at that surgery. Well, that’s no different than when there’s 20 soldiers in a location and they need to eat dinner tomorrow night, so we need to make sure the right number of MREs [meals ready-to-eat] get there when those guys are ready to eat.”

Learn Orthopedics From the Ground Up

“Roll forward to early 2000 when I got to the Orthopedic industry as a sales rep and you know at the time, and even today, corporate America hired a lot of junior military officers. Corporate America loves these guys and girls because they have all this experience doing things way above their age range.”

Lauer continued, “I got to this job as a sales rep and my boss says take this clipboard and this piece of paper and this pen over to Brackenridge Hospital and write down what Dr. Spann used today.”

Lauer chuckled as he added, “I thought I was getting hazed.”

It didn’t take long before Lauer began to use database tools to try to organize and automate the processes for his sales rep job. While he was there, the distributorship went through significant growth and according to Lauer, “I became a sales manager and an ops manager, so I was managing all of these processes. So, the system that we were developing—even more and more so—matured.”

Building Software for Ortho Sales Reps

A few years later, Lauer stopped selling implants and started a surgical neuromonitoring company where he also utilized his operations experience to solve logistics problems. Lauer told OTW, “I got over to neuromonitoring and I had all the same problems. All those logistics problems—what surgeries are tomorrow, what equipment needs to be there, what supplies got used, who needs to be billed, what person needs to go do this, who’s assigned to this—all the same exact problems except for now I owned the company, and I had the purse strings.”

Lauer continued, “I said I’m going to get some real software guys, not me being just a sorta hacker putting these things together. So, we developed a solution there and it was called NeuroStream, and we started selling that to other neuromonitoring companies. That’s really how I got bitten by the software bug basically.”

In 2010, Lauer began the process of selling his neuromonitoring company and he became reunited with his orthopedic buddies.  “When I circled back to my orthopedic buddies, they were all still doing the same thing—handwriting stuff, making lots of phone calls, sending lots of text messages, doing that kind of thing. So, in 2009, we created ImplantBase.”

Building Logistics Systems From the Rep Up, What a Concept!

Lauer’s ImplantBase approach was different than the approach taken by other Orthopedic and Spine companies. Instead of creating a system for manufacturers that sales reps had to use, Lauer decided to create something just for the sales reps.

Lauer explained OTW, “We said let’s build something that’s just a really fast way for a sales rep to create a sales order from their phone and turn that sales order in—because that’s ultimately the main thing that a rep cares about.”

During the first few years, sales reps would pay to use this very straightforward and yet very valuable service. As the rep’s reliance on the system grew, so did their needs. Lauer told OTW, “What happened after that was that other features started to get requested. So now they wanted to manage their inventory in ImplantBase, now they wanted to be able to submit loaner requests, then they wanted to be able to do sales reporting, then they wanted to be able to calculate commissions.”

After a while, manufacturers started paying attention to what ImplantBase was doing. Up until that point, manufacturers had struggled with getting sales reps to adopt their systems.

Lauer explained to OTW, “So manufacturers started coming to us, rolling this out to their sales force and then putting layers of manufacturer functionality on top of that sales rep functionality because that sales order function, it’s just two sides to the same coin.”

“So that’s the backstory. You know that thinking I learned in the Army about how to organize things and how to get things where they need to be on time and on target is what led me to experiencing this problem firsthand and then deciding to do something about it.”

97% Sales Rep Adoption

As of today, according to the company, the ImplantBase platform has a 100% implementation success rate with 50 medical device companies, processing over $5 billion of revenue and a 97% sales rep adoption rate.

Lauer explained how the company views its implementation success, telling OTW, “Our 100% success is every project that we have started, we have finished, and we have got them to go live.”

While implementation success is at 100%, field adoption is a few percentage points lower. That lower rate is because, as Lauer told OTW, “The Orthopedic sales force is largely a distributor-based sales force so they’re 1099s. They’re not direct employees.”

This means that essentially they can choose whether to take on new technology or keep doing what they are doing. For seasoned reps, this may mean that they choose to stick with their Day-Timer as Lauer explained. A Day-Timer, for younger readers, is a personal organizer and planner.

System Flexibility

A distinctive feature of ImplantBase is that its implementation is very flexible. That is perhaps one of the key reasons that ImplantBase can boast 100% implementation success. Lauer explained to OTW, “Our system is designed so that customers can phase their implementation. You can do it by when you’re going to your field rollout phase, you can do it by rep, you can do it by region, you can do it by distributor, you can do it by enthusiastic sales manager that wants to get this in place for all their reps and distributors. You can do it in a lot of different ways but still have inventory transaction and visibility continuity as well as revenue continuity.”

Scalability Without Throwing More Bodies at Problems

“There are a number of areas that people find ROI [return on investment] by using the ImplantBase approach, but number one is headcount stabilization within their internal operations.”

Lauer continued, “With ImplantBase, the inventory request gets entered one time from the phone and those people inside customer service go from being data entry people to data analysis people and really customer service people.”

“They don’t have to type in anything, they don’t have to verify lot numbers or do any of that stuff and so the efficiency as they grow is that the company doesn’t have to keep throwing bodies at problems inside customer service, inside field inventory, inside asset management. They don’t have to do any of that because we streamline. It’s the promise of digital transformation. And it’s nothing special about ImplantBase. It is just what digital transformation does for companies.”

Lauer elaborated, “It's not headcount reduction…it’s headcount stabilization. You can grow. We have companies that have grown four to seven times and haven’t added a single person in their field support operations. So that’s really where the ROI is, it’s in people. And in any one of these companies, it’s inventory and people that are their two top expense lines.”

Not One-Size-Fits-All

A key component of ImplantBase is its versatility. Lauer described to OTW, “ImplantBase serves all different sizes of orthopedic manufacturers. From very small companies that are just running on QuickBooks or QuickBooks online all the way up to 1,000 plus person implementations in companies that have big, comprehensive Oracle and SAP. We sell the product in a way that is modular, and it’s priced for each different size of customer. So we have SMB pricing, enterprise pricing.”

Lauer added, “ImplantBase is not a static thing. We put out a new version of ImplantBase every two weeks and in those versions are customer requested enhancements. We’re constantly wrapping ImplantBase around the needs of our customers. Both from their individual needs, whether that’s reporting or workflow processes or anything like that, as well as based on industry trends or regulatory changes, things like that.”

Lauer finished, “ImplantBase it’s not a one size fits all. It is a 450 sizes fits 450 people. Our feature set is 99.99% customer driven.”

Amateurs Talk Tactics, Professionals Study Logistics

As former U.S. Army logistics officer Ethan Lauer understands so well, “Amateurs talk about tactics, but professionals study logistics” (General Robert H. Barrow USMC).

And for mission critical jobs like surgery, well, again, we reach back to the great military leaders for guidance: “…in its relationship to strategy, logistics assumes the character of a dynamic force, without which the strategic conception is simply a paper plan.” (Theo Vogelsang, USN)

So, in conclusion, gentlemen and women of the Orthopedics and Spine Industry: may the (logistics) force be with you.

To reach former U.S. Army Logistics officer Ethan Lauer, please contact his company ImplantBase at: https://us.implantbase.com/company/contact-us.

Mon, 01 Aug 2022 06:47:00 -0500 en-US text/html https://ryortho.com/2022/08/orthopedic-companies-have-two-massive-logistics-problems/
Killexams : VA Appoints Functional Champion to Help Streamline Embattled EHR Rollout

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Killexams : Alithya's Oracle Practice Signs Anticipated 10 Million USD Contract with Leading U.S. Dental Insurer

ALPHARETTA, Ga., July 12, 2022 /PRNewswire/ - Alithya Group inc. (NASDAQ: ALYA) (TSX: ALYA) ("Alithya") is proud to announce the signing of a contract to accompany an existing Oracle client through important stages of its digital transformation processes. The contract has now commenced and is expected to generate approximately 10 million USD in revenues over its 2.5-year term.

The contract, signed with a client that offers dental insurance coverage to millions of Americans, covers an Oracle Cloud Enterprise Resource Planning (ERP) project that will include the implementation of a payroll system, as well as change management and cloud-based training services to ensure optimal adoption of the technology. The newly signed contract follows a previous Oracle Cloud Enterprise Performance Management (EPM) project conducted between the Alithya Oracle team and the client.

Quote by Mike Feldman, Senior Vice President, Oracle Practice at Alithya:

"This agreement seals the deal on one of the largest contracts ever awarded to the Alithya Oracle Practice. It reflects our reputation for excellence as an Oracle partner, as well as showcases Alithya's expanding role as the trusted advisor to top tier organizations across multiple sectors. This undertaking was an entire team effort, and it gives us the opportunity to deliver repeat success for this important client."

About Alithya

Alithya is a trusted North American leader in strategy and digital transformation, employing a dedicated and highly skilled workforce of 3,700 professionals in Canada, the United States and internationally. Alithya's strategy is based on a plan of accelerated organic growth and complementary acquisitions to create a global leader. The company's integrated offer is based on four pillars of expertise: business strategies, enterprise cloud solutions, application services, and data and analytics.

A 25-year Oracle Partner, Alithya's expertise includes more than 300 certified consultants and Oracle ACEs. The company has a dedicated practice for healthcare and financial services and serves other industries, and contributes in an advisory role to the Oracle Product Development team. To learn more about Alithya, visit www.alithya.com.

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This press release contains statements that may constitute "forward-looking information" within the meaning of applicable Canadian securities laws and "forward-looking statements" within the meaning of the U.S. Private Securities Litigation Reform Act of 1995 and other applicable U.S. safe harbours (collectively "forward-looking statements"). Statements that do not exclusively relate to historical facts, as well as statements relating to management's expectations regarding the future growth, results of operations, performance and business prospects of Alithya, and other information related to Alithya's business strategy and future plans or which refer to the characterizations of future events or circumstances represent forward-looking statements. Such statements often contain the words "anticipates," "expects," "intends," "plans," "predicts," "believes," "seeks," "estimates," "could," "would," "will," "may," "can," "continue," "potential," "should," "project," "target," and similar expressions and variations thereof, although not all forward-looking statements contain these identifying words.

Forward-looking statements are presented for the sole purpose of assisting investors and others in understanding Alithya's objectives, strategies and business outlook as well as its anticipated operating environment and may not be appropriate for other purposes. Although management believes the expectations reflected in Alithya's forward-looking statements were reasonable as at the date they were made, forward-looking statements are based on the opinions, assumptions and estimates of management and, as such, are subject to a variety of risks and uncertainties and other factors, many of which are beyond Alithya's control, and which could cause real events or results to differ materially from those expressed or implied in such statements. Such risks and uncertainties include but are not limited to those discussed in the section titled "Risks and Uncertainties" of Alithya's Management's Discussion and Analysis for the quarter ended March 31, 2022 and Management's Discussion and Analysis for the year ended March 31, 2022, as well as in Alithya's other materials made public, including documents filed with Canadian and U.S. securities regulatory authorities from time to time and which are available on SEDAR at www.sedar.com and EDGAR at www.sec.gov. Additional risks and uncertainties not currently known to Alithya or that Alithya currently deems to be immaterial could also have a material adverse effect on its financial position, financial performance, cash flows, business or reputation.

Forward-looking statements contained in this press release are qualified by these cautionary statements and are made only as of the date of this press release. Alithya expressly disclaims any obligation to update or alter any forward-looking statements, or the factors or assumptions underlying them, whether as a result of new information, future events or otherwise, except as required by applicable law. Investors are cautioned not to place undue reliance on forward-looking statements since real results may vary materially from them.

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View original content:https://www.prnewswire.com/news-releases/alithyas-oracle-practice-signs-anticipated-10-million-usd-contract-with-leading-us-dental-insurer-301584673.html

SOURCE Alithya

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