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Exam Code: 000-920 Practice test 2022 by Killexams.com team
IBM Tivoli Composite Application Manager for Response Time V6.2 Implementation
IBM Implementation test contents
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ISA offers a variety of resources to help you prepare for the Certified Automation Professional (CAP®) exam.

Primary Textbook

A Guide to the Automation Body of Knowledge is the primary text resource for the CAP test and provides a complete overview of all technical topics. Order the Guide to the Automation Body of Knowledge.

Study Guide

The CAP Study Guide is a comprehensive self-study resource that contains a list of the CAP domains and tasks, 75 review Braindumps complete with justifications. References that were used for each study guide question are also provided with the question. The Study Guide also includes a recommended list of publications that you can use to do further study on specific domains. Order the CAP Study Guide.

Review Courses

A CAP review course is available in several formats as preparation for taking the certification exam. This course is offered by ISA and can also be offered at your location.

ISA also has a variety of training courses that would be helpful in preparing for CAP. Visit the Automation Professional Training page for a complete list.

Additional Resources

Exam Topics

  1. Basic Continuous Control: Process Instrumentation, Analytical Instrumentation, Continuous Control, Control Valves, Analog Communications, Control System Documentation, Control Equipment
  2. Basic Discrete, Sequencing, and Manufacturing Control: Discrete Input & Output Devices and General Manufacturing Measurements, Discrete and Sequencing Control, Motor and Drive Control, Motion Control
  3. Advanced Control Topics: Process Modeling, Advanced Process Control, Control of Batch Processes, Environmental, Environmental Monitoring, Building Automation
  4. Reliability, Safety, and Electrical: Alarm Management, Reliability, Process Safety and Safety Instrumented Systems, Electrical Installations, Safe Use and Application of Electrical Apparatus
  5. Integration and Software: Digital Communications, Industrial Networks, Manufacturing Execution Systems and Business Integration, System and Network Security, Operator Interface, Data Management, Software, Custom Software
  6. Deployment and Maintenance: Operator Training, Checkout, System Testing, and Startup, Troubleshooting, Maintenance, Long-Term Support and System Management
  7. Work Structure: Automation Benefits and Project Justifications, Project Management and Execution, Interpersonal Skills

CAP sample Questions

Questions on the test were derived from the real practice of automation professionals as outlined in the CAP Role Delineation Study and job task analysis. Using interviews, surveys, observation, and group discussions, ISA worked with automation professionals to delineate critical job components to develop test specifications to determine the number of questions related to each domain and task tested. This rigorous program development and ongoing maintenance process ensures that CAP certification accurately reflects the skills and knowledge needed to excel as an automation professional.

The following six questions were taken from the CAP test question item bank and serve as examples of the question type and question content found on the CAP exam.

  1. The method by which the tasks and hazards associated with a machine or process are analyzed is known as:
    • A. Risk assessment.
    • B. Machine assessment.
    • C. Risk reduction.
    • D. Risk abatement.
  2. To test controller tuning or prototype new control strategies offline, the model should be a(an):
    • A. Tie-back (loopback) simulation.
    • B. Artificial neural network.
    • C. Dynamic process simulation.
    • D. Steady state process simulation.
  3. The temperature measurement with the BEST repeatability and resolution is the:
    • A. Thermocouple.
    • B. Resistance temperature detector (RTD).
    • C. Dial thermometer.
    • D. Capillary system.
  4. Which of the following is NOT a variable speed drive setup parameter?
    • A. Acceleration rate.
    • B. Motor winding type.
    • C. Output frequency.
    • D. Maximum speed.
  5. A complete test plan for system integration testing MUST include:
    • A. Comments for the application programmer.
    • B. Multiple test cases for each mode of operation.
    • C. At least five test cases for each test.
    • D. Expected results for each test case.
  6. Frequency of maintenance should be determined by:
    • A. Failure rates of components.
    • B. Availability of personnel and parts.
    • C. Management targets for efficiency and productivity.
    • D. Effectiveness of maintenance personnel.

Sample Questions Answer Key

Question Number Correct Answer Exam Content Outline
1 A Domain 1, Task 4
2 C Domain 2, Task 2
3 B Domain 3, Task 3
4 B Domain 4, Task 7
5 C Domain 5, Task 5
6 A Domain 6, Task 2
Wed, 14 Jul 2021 04:33:00 -0500 en text/html https://www.isa.org/certification/cap/prepare-for-the-cap-exam
Killexams : Best Database Certifications for 2020

Savvy, talented and knowledgeable database professionals are always in demand. This article covers some of the best, most in-demand certifications for database administrators, database developers and anyone else who works with databases. 

During the past three decades, we’ve seen a lot of database platforms come and go, but there’s never been any question that database technology is a crucial component for all kinds of applications and computing tasks. 

Database certifications may not be as sexy or bleeding-edge as cloud computing, storage, or computer forensics. That said, there has been and always will be a need for knowledgeable database professionals at all levels and in a plethora of database-related job roles. 

To get a better grasp of the available database certifications, it’s useful to group these certs around job responsibilities. In part, this reflects the maturity of database technology and its integration into most aspects of commercial, scientific and academic computing. As you read about the various database certification programs, keep these job roles in mind: 

  • Database administrator (DBA): Responsible for installing, configuring and maintaining a database management system (DBMS). Often tied to a specific platform such as Oracle, MySQL, DB2 or SQL Server. 
  • Database developer: Works with generic and proprietary APIs to build applications that interact with a DBMS (also platform-specific, like DBA roles).
  • Database designer/database architect: Researches data requirements for specific applications or users, and designs database structures and application capabilities to match.
  • Data analyst/data scientist: Responsible for analyzing data from multiple disparate sources to discover previously hidden insight, determine meaning behind the data and make business-specific recommendations.
  • Data mining/business intelligence (BI) specialist: Specializes in dissecting, analyzing and reporting on important data streams, such as customer data, supply chain data, and transaction data and histories.
  • Data warehousing specialist: Specializes in assembling and analyzing data from multiple operational systems (orders, transactions, supply chain information, customer data, etc.) to establish data history, analyze trends, generate reports and forecasts, and support general ad hoc queries. 

Careful attention to these database job roles highlights two important technical issues for would-be database professionals to consider. 

First, a good general background in relational database management systems, including an understanding of Structured Query Language (SQL), is a basic prerequisite for database professionals of all stripes. 

Second, although various efforts to standardize database technology exist, much of the whiz-bang capability that databases and database applications deliver come from proprietary, vendor-specific technologies. Serious, heavy-duty database skills and knowledge are tied to specific platforms, including various Oracle products (such as the open-source MySQL environment and Oracle itself,) Microsoft SQL Server and IBM DB2. That’s why most of these certifications relate directly to those enormously popular platforms. 

It’s important to note that NoSQL databases – referred to as “not only SQL” and sometimes “non-relational” databases – handle many different types of data, such as structured, semi-structured, unstructured and polymorphic. NoSQL databases are increasingly used in big data applications, which tend to be associated with certifications for data scientists, data mining and warehousing, and business intelligence. Although there is some natural overlap, for the most part, we cover those certs in our annually updated “Best Big Data Certifications.” 

Before you look at our featured certifications in detail, consider their popularity with employers. The results of an informal search on several high-traffic job boards show which database certifications employers look for most when hiring. Though these results vary from day to day (and by job board), such numbers provide a useful perspective on database certification demand in current job listings.

Job board search results (in alphabetical order by certification)*

Certification

SimplyHired 

 Indeed 

 LinkedIn Jobs 

 LinkUp 

Total

IBM Certified Database Administrator – DB2

463

607

845

747

2,662

Microsoft SQL Server database certifications**

1,661

1,955

1,259

1,373

6,248

Oracle Certified Professional, MySQL Database Administrator

205

342

182

142

871

Oracle Database 12c Administrator

235

295

695

214

1,439

SAP HANA

101

150

84

80

415

*See our complete methodology for selecting top five certifications in the “Best Certifications” series.

**Combined totals for MCSA: SQL Database Administration (540), MCSA: SQL Database Development (569), MCSE: Data Management and Analytics (640) and MTA: Database (503).

If the sheer number of available database-related positions isn’t enough motivation to pursue a certification, consider average salaries for database administrators. SimplyHired reports $86,415 as the national average in the U.S., in a range from $60,960 to over $128,000. Glassdoor’s reported average is somewhat higher at $93,164, with a top rung for experienced, senior DBAs right around $135,000.

Top 5 database certifications

Now let’s look at the details of our top five database certification picks for 2020.

1. IBM Certified Database Administrator – DB2

IBM is one of the leaders in the worldwide database market by any objective measure. The company’s database portfolio includes industry standard DB2, as well as IBM Compose, Information Management System (IMS), lnformix, Cloudant and IBM Open Platform with Apache Hadoop. IBM also has a long-standing and well-populated IT certification program, which has been around for more than 30 years and encompasses hundreds of individual credentials. 

After redesigning its certification programs and categories, IBM’s major data-centric certification category is called IBM Data and AI, which includes a range of database credentials: Database Associate, Database Administrator, System Administrator, Application Developer and more. It’s a big and complex certification space, but one where particular platform allegiances are likely to guide readers straight to the handful of items that are relevant to their interests and needs. 

Database professionals who support DB2 (or aspire to) on Linux, Unix or Windows should check out the IBM Certified Database Administrator – DB2 certification. It’s an intermediate credential that addresses routine administration, basic SQL, and creation of databases and database objects, as well as server management, monitoring, availability and security. 

This certification requires candidates to pass two exams. Pre-exam training is recommended but not required.

IBM Certified Database Administrator – DB2 facts and figures

Certification name

IBM Certified Database Administrator – DB2 11.1 (Linux, UNIX and Windows)

Prerequisites and required courses

None required; recommended courses available

Number of exams

Two exams: IBM DB2 11.1 DBA for LUW (exam C2090-600) (60 questions, 90 minutes)

plus

DB2 11.1 Fundamentals for LUW (exam C2090-616) (63 questions, 90 minutes)

Cost per exam

$200 (or local currency equivalent) per test ($400 total). Sign up for exams at Pearson VUE.

URL

https://www.ibm.com/certify/cert?id=08002109

Self-study materials

Each test webpage provides test objectives, suggested training courses and links to study guides for sale through MC Press. Click the test Preparation tab for detailed information. You can also visit the Prepare for Your Certification Exam webpage.

2. Microsoft SQL Server database certifications 

SQL Server offers a broad range of tools and add-ons for business intelligence, data warehousing and data-driven applications of all kinds. That probably explains why Microsoft offers database-related credentials at every level of its certification program. 

Microsoft has taken significant steps over the last year to change its certification program from technology-focused to role-centric, centered on the skills one needs to be successful in specific technology jobs. With these changes in mind, Microsoft now identifies four job tracks in its certification program: Developers, Administrators, Solution Architects and Functional Consultants. You will find a wide variety of skills and technologies within each of those categories, but we’ll concentrate below on the company’s SQL Server certifications.

MTA: Database Fundamentals

The MTA program includes a single database-related exam: Database Fundamentals (98-364). This credential is ideal for students or as an entry-level cert for professionals looking to segue into database support.

MCSA

Microsoft offers several SQL-related credentials at the Microsoft Certified Solutions Associate (MCSA) level:

  • MCSA: SQL Server 2012/2014 (three exams)
  • MCSA: BI Reporting (two exams)
  • MCSA: SQL 2016 BI Development (two exams)
  • MCSA: SQL 2016 Database Administration (two exams)
  • MCSA: SQL 2016 Database Development (two exams)

MCSE

There is one SQL database credential at the Microsoft Certified Solutions Expert level: Data Management and Analytics. This certification has the MCSA as a prerequisite (a list of valid items follows in the table) and then requires passing one elective exam.

Microsoft SQL Server database certification facts and figures

Certification name

MTA: Database Fundamentals

MCSA: SQL Server 2012/2014

MCSA: BI Reporting 

MCSA: SQL 2016 BI Development

MCSA: SQL 2016 Database Administration

MCSA: SQL 2016 Database Development

MCSE: Data Management and Analytics

Prerequisites and required courses  

No prerequisites:

MTA: Database Fundamentals

MCSA: SQL Server 2012/2014

MCSA: BI Reporting

MCSA: SQL 2016 BI Development

MCSA: SQL 2016 Database Administration

MCSA: SQL 2016 Database Development

MCSE Data Management and Analytics prerequisites (only one required):

MCSA: SQL Server 2012/2014

MCSA: SQL 2016 BI Development

MCSA: SQL 2016 Database Administration

MCSA: SQL 2016 Database Development

MCSA: Machine Learning

MCSA: BI Reporting

MCSA: Data Engineering with Azure

Training courses are available and recommended for all certifications but not required.

Number of exams

MTA: Database Fundamentals: One exam

  • Database Fundamentals (98-364)

MCSA: BI Reporting: Two exams

  • Analyzing and Visualizing Data with Power BI (70-778)
  • Analyzing and Visualizing Data with Microsoft Excel (70-779)

MCSA: SQL Server: Three exams

  • Querying Microsoft SQL Server 2012/2014 (70-461)
  • Administering Microsoft SQL Server 2012/2014 Databases (70-462)  
  • Implementing a Data Warehouse with Microsoft SQL Server 2012/2014 (70-463

MCSA: SQL 2016 BI Development: Two exams

  • Implementing a SQL Data Warehouse (70-767)
  • Developing SQL Data Models (70-768) 

MCSA: SQL 2016 Database Administration: Two exams

  • Administering a SQL Database Infrastructure (70-764)
  • Provisioning SQL Databases (70-765) 

MCSA: SQL 2016 Database Development: Two exams

  • Querying Data with Transact-SQL (70-761)
  • Developing SQL Databases (70-762) 

MCSE: Data Management and Analytics: One test (from the following)

  • Developing Microsoft SQL Server Databases (70-464)
  • Designing Database Solutions for Microsoft SQL Server (70-465)
  • Implementing Data Models and Reports with Microsoft SQL Server (70-466)
  • Designing Business Intelligence Solutions with Microsoft SQL Server (70-467)
  • Developing SQL Databases (70-762)
  • Implementing a Data Warehouse Using SQL (70-767)
  • Developing SQL Data Models (70-768)
  • Analyzing Big Data with Microsoft R (70-773)
  • Implementing Microsoft Azure Cosmos DB Solutions (70-777

All exams administered by Pearson VUE.

Cost per exam

MTA: $127 (or equivalent in local currency outside the U.S.)

MCSA/MCSE: $185 (or equivalent) per exam

URL

www.microsoft.com/learning/en-us/certification-overview.aspx

Self-study materials

Microsoft offers one of the world’s largest and best-known IT certification programs, so the MTA, MCSA and MCSE certs are well supported with books, study guides, study groups, practice questions and other materials.

3. Oracle Certified Professional, MySQL 5.7 Database Administrator 

Oracle runs its certifications under the auspices of Oracle University. The Oracle Database Certifications page lists separate tracks for Database Application Development (SQL and PL/SQL), MySQL (Database Administration and Developer) and Oracle Database (versions 12c, 12c R2, and 11g, and Oracle Spatial 11g). 

MySQL is perhaps the leading open-source relational database management system (RDBMS). Since acquiring Sun Microsystems in 2010 (which had previously acquired MySQL AB), Oracle has rolled out a paid version of MySQL and developed certifications to support the product. 

A candidate interested in pursuing an Oracle MySQL certification can choose between MySQL Database Administration and MySQL Developer. The Oracle Certified Professional, MySQL 5.7 Database Administrator (OCP) credential recognizes professionals who can install, optimize and monitor MySQL Server; configure replication; apply security; and schedule and validate database backups. 

The certification requires candidates to pass a single test (the same test can be taken to upgrade a prior certification). Oracle recommends training and on-the-job experience before taking the exam.

Oracle Certified Professional, MySQL 5.7 Database Administrator facts and figures

4. Oracle Database 12c Administrator

Most Oracle DBMS credentials require candidates to attend authorized training classes to qualify for the related exam, but MySQL (and Sun-derived) credentials often do not. Oracle certifications also represent a true ladder, in that it is generally necessary to earn the associate-level credentials first, professional-level credentials second and master-level credentials third, culminating with the expert level. 

Oracle Database 12c R2 is the latest version, which includes enhancements to Oracle Database 12c. Oracle 12c certifications are currently offered at the associate, professional and master levels. 

A Foundations Junior Associate certification (novice level) is also available for Oracle Database 12c, as are three specialist designations: the Implementation Specialist, the Oracle Database Performance and Tuning 2015 Certified Implementation Specialist, and the Oracle Real Application Clusters 12c Certified Implementation Specialist. 

Available expert-level credentials include the Oracle Certified Expert; Oracle Database 12c: RAC and Grid Infrastructure Administrator; Oracle Database 12c Maximum Availability Certified Expert; Oracle Certified Expert; Oracle Database 12c: Data Guard Administrator; Oracle Certified Expert; and Oracle Database 12c: Performance Management and Tuning. Oracle still offers 11g certifications as well. 

NoteAlthough premium support for Oracle 11g Database ended on Dec. 31, 2014, extended support lasts until December 2020, so it’s probable that Oracle Database 11g will remain in use for the short term. 

We focused on requirements for Oracle Database 12c certifications. One important consideration is that Oracle 11g is forward-compatible with Oracle 12c, but Oracle 12c is not backward- compatible with the prior version. Because Oracle 12c is a newer version, IT professionals with Oracle 11g certifications should consider upgrading their 11g credentials.

Oracle Database 12c Administrator facts and figures

Certification name

Oracle Database 12c Administrator Certified Associate (OCA 12c)

Oracle Database 12c Administrator Certified Professional (OCP 12c)

Oracle Database 12c Administrator Certified Master (OCM 12c)

Oracle Database 12c Maximum Availability Certified Master

Prerequisites and required courses

OCA 12c: Training recommended but not required

OCP 12c: OCA 12c credential and one training course required; complete course submission form

OCM 12c: OCP 12c or 12c R2 credential and two advanced training courses (must be different from the course used to achieve the OCP); complete course submission form; submit fulfillment kit request

Oracle Database 12c Maximum Availability Certified Master: Three credentials

  • Oracle Database 12c Administrator Certified Master
  • Oracle Certified Expert, Oracle Database 12c: RAC and Grid Infrastructure Administration
  • Oracle Certified Expert, Oracle Database 12c: Data Guard Administration

Oracle training: Classes typically run 2-5 days; costs range from $1,360 to over $5,580.

Number of exams

 OCA 12c: Choose one test from the following:

  • Oracle Database 12c SQL (1Z0-071) (73 questions, 100 minutes)
  • Oracle Database 12c: Installation and Administration (1Z0-062) (67 questions, 120 minutes)

OCP 12c: One exam: Oracle Database 12c: Advanced Administration (1Z0-063) (80 questions, 120 minutes)

OCM 12c: One exam: Oracle Database 12c Certified Master (12COCM), a two-day, performance-based exam

Oracle Database 12c Maximum Availability Certified Master: None

Cost per exam

OCA 12c: 1Z0-071and 1Z0-062 cost $245 each.

OCP 12c: 1Z0-063, 1Z0-082 and 1Z0-083 cost $245 each

OCM 12c: 12COCM costs $2,584; contact Oracle for pricing/availability of upgrade exam.

Oracle Database 12c Maximum Availability Certified Master: None

Note: Prices vary by geography.

URL

https://education.oracle.com/pls/web_prod-plq-dad/ou_product_category.getFamilyPage?p_family_id=32&p_mode=Certification

Self-study materials

Each Oracle certification test webpage lists test Topics as well as recommended training courses, seminars and practice tests. A variety of self-study guides are available on Amazon. Oracle Database certification candidates benefit from student manuals, labs and software provided as part of class offerings.

5. SAP HANA: SAP Certified Technology Associate – SAP HANA (Edition 2016)

SAP SE has a large portfolio of business application and analytics software, including cloud infrastructure, applications, and storage. The foundation of the SAP HANA platform is an enterprise-grade relational database management system, which can be run as an appliance on premises or in the cloud. The cloud platform enables customers to build and run applications and services based on SAP HANA. 

SAP offers a comprehensive certification program, built to support its various platforms and products. We chose to feature the SAP Certified Technology Associate – SAP HANA cert because it aligns closely with other certifications in this article and is in high demand among employers, according to our job board surveys. This certification ensures that database professionals can install, manage, monitor, migrate and troubleshoot SAP HANA systems. It covers managing users and authorization, applying security, and ensuring high availability and effective disaster recovery techniques. 

SAP recommends that certification candidates get hands-on practice through formal training or on-the-job experience before attempting this exam. The SAP Learning Hub is a subscription service that gives certification candidates access to a library of learning materials, including e-learning courses and course handbooks. The annual subscription rate for individual users on the Professional certification track is $3,048. This online training program is designed for those who run, support or implement SAP software solutions. Though this may seem like a steep price for online training, you will likely be able to pass any SAP certification exams you put your mind to by leveraging all of the learning resources available to SAP Learning Hub Professional subscribers. 

Typically, SAP certifications achieved on one of the two most accurate SAP solutions are considered current and valid. SAP contacts professionals whose certifications are nearing end of life and provides information on maintaining their credentials.

SAP Certified Technology Associate facts and figures

Certification name

SAP Certified Technology Associate – SAP HANA (Edition 2016)

Prerequisites  and required courses        

 None required

 Recommended: SAP HANA Installation & Operations SPS12 (HA200) course ($3,750)

Number of exams

One exam: SAP Certified Application Associate – SAP HANA (Edition 2016), test code C_HANATEC_12 (80 questions, 180 minutes)

Cost per exam

$552

URL

https://training.sap.com/certification/c_hanatec_12-sap-certified-technology-associate—sap-hana-edition-2016-g/

Self-study materials

The certification webpage includes a link to sample questions. SAP HANA trade books and certification guides are available on Amazon. The SAP Help Center offers product documentation and a training and certification FAQs page. The SAP Learning Hub (available on a subscription basis) provides access to online learning content.

Beyond the top 5: More database certifications

Besides the ones mentioned in this article, other database certification programs are available to further the careers and professional development of IT professionals who work with database management systems. 

While most colleges with computer science programs offer database tracks at the undergraduate, master and Ph.D. levels, there are few well-known vendor-neutral database certifications. The Institute for the Certification of Computing Professionals (ICCP) is part of this unique group, offering its Certified Data Professional and Certified Data Scientist credentials. Find out more about ICCP certifications here

EnterpriseDB administers a small but effective certification program, with two primary certs: the EDB Certified Associate and the EDB Certified Professional. PostgreSQL was the fourth-ranked relational database management system in October 2019, according to DB-Engines

Credentials from GoogleMarkLogicTeradata and SAS may also be worth considering. All of these credentials represent opportunities for database professionals to expand their skill sets – and salaries. However, such niches in the database certification arena are generally only worth pursuing if you already work with these platforms or plan to work for an organization that uses them. 

Ed Tittel

Ed is a 30-year-plus veteran of the computing industry, who has worked as a programmer, a technical manager, a classroom instructor, a network consultant, and a technical evangelist for companies that include Burroughs, Schlumberger, Novell, IBM/Tivoli and NetQoS. He has written for numerous publications, including Tom’s IT Pro and GoCertify, and is the author of more than 140 computing books on information security, web markup languages and development tools, and Windows operating systems. 

Earl Follis

Earl is also a 30-year veteran of the computer industry, who has worked in IT training, marketing, technical evangelism, and market analysis in the areas of networking and systems technology and management. Ed and Earl met in the late 1980s when Ed hired Earl as a trainer at an Austin-area networking company that’s now part of HP. The two of them have written numerous books together on NetWare, Windows Server and other topics. Earl is also a regular writer for the computer trade press, with many e-books, whitepapers and articles to his credit.

Mon, 10 Oct 2022 12:01:00 -0500 en text/html https://www.businessnewsdaily.com/10734-database-certifications.html
Killexams : What Is a Self-Service Government?

Swipe left to report a pothole. Swipe right for social services. (Illustration: Andrés Moncayo)

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Social media should soon replace paperwork in local government.

In September, the Philadelphia Police Department posted a surveillance video of a hate crime to its YouTube channel. Shortly thereafter, a handful of civic-minded social media sleuths tracked down the suspects—connecting the video with Twitter photos and Facebook check-ins—and contacted the police. After investigating the leads, the detective on the case thanked them with a tweet.

Since 2008, the city police have explored social media as a new avenue to protect and serve. Reaching more than 60,000 people with the push of a button, with updates including everything from the digial-age wanted poster to the pilot testing of body cameras, the @PhillyPolice Twitter feed and its YouTube channel have become increasingly vital tools for connecting with the people the department protects.

The benefits of “having authentic voices engage in public conversation” outweigh the threats of social media, says Susan Crawford, currently a visiting professor at Harvard Law School. Crawford also recently co-authored The Responsive City: Engaging Communities Through Data-Smart Governance, and argues that effective Twitter use is one way governments can “show their work” and get unfiltered feedback.

Up to 75 percent of the population will live in cities by 2050, so finding new ways to make city governments responsive and accountable will become even more important with time. “Cities are at the heart of citizen-centric services,” says Charles Prow, general manager of the global government team at IBM. That makes them best-positioned to use civic technology to reinvigorate democracy and strengthen the social fabric between the people and their public servants, says Crawford.

Social networking is just one of the most visible ways that technology is changing the ways that citizens and their governments can interact and communicate. Big cities like New York and Chicago have embraced the idea that, like many businesses and industries, they can best function as data-driven enterprises. But having direct access to citizen feedback has its own difficulties. The biggest challenge is balancing the need for being responsive—actually listening to citizens and acting to address their needs—without being overwhelmed. There will always be more complaints than policemen, more potholes than construction crews.

One way cities can make time for communication is to provide automated services that citizens can access directly. Permits, registrations, service requests—much of a government’s work is informational in nature, and historically required lots of paperwork. But these days, when we can do almost anything from our smartphones, paper-bound government processes are increasingly seen as too slow and expensive. “Governments realize that the expectations of citizens have fundamentally changed,” says Prow, and what citizens want is digital access to government services anytime and anywhere. Self-service government isn’t just convenient—it’s also more efficient, saving time for employees and lowering costs for taxpayers

Ultimately, says Crawford, the more digital tools make it easier to interact with the government, the more confidence citizens will have in the government to provide important public services. The way that technology changes the nature of an interaction has the power to also change the perception of it. When Chicago launched its “Open311” mobile app, in many ways it was an extension of the city’s existing 311 service. But because users were encouraged to submit photos of things they were reporting, it changed the way they felt about the service. People are more used to posting to Facebook or Instagram than calling hotlines, and, when similar programs across the nation were surveyed, users said that the app made them feel like they were helping, not just complaining. Says Crawford, “the sense of agency it creates is tremendous.”

In turn, pictures made it easier for employees to determine the severity of the problem. As an added benefit, because most pictures are geo-coded with detailed location information, work crews know exactly where the problem is and can respond quicker. Mobile apps on a cloud infrastructure are a great “opportunity to put information in citizens' hands and make citizens real partners in making government work better,” says Prow.

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A Conversation with Charles Prow, General Manager, Global Government Team at IBM

Q: We hear more and more about how government needs to do more to adapt to today’s technology. Can you the discuss approach it’s taking?

Governments realize that the expectations of citizens have fundamentally changed. So it is no longer good enough for government to be able to provide capabilities in very long cycles of system implementation programs—taking years to upgrade services or make it easier to access employment programs, early childhood programs, programs for the elderly, programs for the disabled.

When I think about citizen demand for faster and easier access to government, I think about what I call systems of engagement. Social and mobile applications are fundamentally—and for the better—transforming how citizens and governments can interact. For example, iPad applications that allow caseworkers to work more directly with clients, untethered from their desks, allowing them to be much more efficient and effective in dealing with individual citizens.

And in the U.S. alone there are about 700,000 caseworkers. accurate industry studies have indicated those caseworkers spend more than 50 percent of their time on activities unrelated to direct client engagement. So there is a major opportunity to Excellerate the lives of millions of people by allowing caseworkers to focus more of their time on helping citizens.

Q: How could those systems of engagement help?

As jurisdictions begin to provide mobile applications to do things that citizens used to have to wait in line for or do by mail, it does two things. It provides the citizen immediate access to whatever particular program or service they’re looking for and it really does eliminate a lot of cost and workload from the jurisdiction—whether it be a city, a county, a municipality—that they’re now not having to provide manually.

Q: Can you supply a couple examples of how that’s happening?

We’re beginning to see some results—being able to quantitatively prove, through analytics and social media—that there are steps that can be taken by governments to keep people employed once they get a job and keeping them off of the unemployment rolls.

Then there are examples of cities wanting to take their 311 programs, which provide a broad range of information on and access to government services—from homeless shelters to trash pickup—and put it on a mobile application. It is exciting to see so much happening in this area in cities around the world and we can expect this trend to accelerate in the future.

Q: And how far along are we to arriving at that future? Are government officials buying into these ideas?

Every about 18 months or so we host a forum on social programs. I remember that at the last program, there were large debates about the lawfulness and the efficacy of systems of engagement—social and mobile type applications. At the most accurate forum, which took place recently, the conversation had shifted completely and the focus of the participants was on "How can we do mobile and social faster?"

If you listen to government officials that are responsible to serving citizens through these programs, they are way past the intellectual conversation of will this or will this not happen. Their citizens are demanding new ways to engage government and officials see that mobile and social offer powerful new tools for citizens—and employees—that will enhance the ability of government to serve the people. Now it’s all about how fast will it happen and how can we make sure we do it in a secure way.

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Using social technology can even Excellerate face-to-face interaction. Prow notes that nationwide, there are nearly 700,000 caseworkers who are interacting with constituents, but they’re a limited resource. “That creates a bottleneck in how we serve citizens,” Prow says, and “it’s amazing to see the improved engagement when (caseworkers) have access to social analytics.”  For example, workers in employment programs can use social networking data to detect warning signs that indicate a slip back toward unemployment, and then work proactively to prevent that. In Manchester, England, a program working with troubled teens found that just a few influencers were responsible for dragging down a bunch of their friends. By focusing only on these few, the caseworkers produced better results—and were able to work more efficiently.

And as more services go digital, it will also be important to make sure that all citizens have the devices, cloud-connectivity, and digital literacy to be able to take advantage of them. For citizens in the small town of Jun, Spain, that means all residents need a Twitter account. That’s because the town has fully embraced Twitter as a communications platform, and tweets can do a lot more than express an opinion. Even the conference rooms in City Hall have their own twitter accounts: Anyone in town can send a direct message to reserve a room, and a second direct message even unlocks the doors. To make the system accessible, though, the town had to make sure everyone had a unique digital ID and Twitter handle. Just as today’s cities are responsible for providing clean water and electricity, says Crawford, it will be important for future cities to provide ubiquitous, cheap, and well-understood digital tools.

he real power of social media, however, is that because it’s designed to be used with other people, it’s inherently humanizing. It strips away barriers—real or perceived—to working together, offering a new way to convene to solve problems, as the collaboration between the Philadelphia police and a handful of citizens proved earlier this year. And the more that technology gives government employees and citizens a way to rapidly and effectively solve problems together, the less that government seems like an abstract entity.

Crawford hopes that eventually using such technologies will bring citizens and government closer together, breaking down barriers between civil servants and their constituents, and ushering in a new transparency—and collaboration—to civic engagement. The alternative, she says, is a government “retreats behind the invisibility of big walls.”

NEXT: Employee Training Isn’t What It Used To Be

Tue, 03 May 2022 22:36:00 -0500 text/html https://www.theatlantic.com/sponsored/ibm-transformation/what-is-a-self-service-government/248/ Killexams : IBM pumps $20B into US tech sector

IBM announced it would invest $20 billion in the state of New York over the next ten years to increase development and manufacturing of semiconductors, AI, mainframe technology and quantum computing.

Chairman and CEO Arvind Krishna stated investing in innovation was key for tackling large-scale challenges across climate, energy and transportation.

The company stated it aims to bolster the broader technology sector in the US state, along with seeking semiconductor innovations.

IBM’s move centres on its facility in the city of Poughkeepsie, which it noted stands to benefit from the recently-passed CHIPS and Science Act.

US President Joe Biden is scheduled to tour the plant today (6 October). IBM noted the legislation will contribute to delivering a “reliable and secure supply of next-generation chips” for PCs and AI platforms, while fuelling “the future of quantum computing” by boosting R&D and supply chains.

Earlier this week, Micron Technologies laid plans to invest up to $100 billion over the next 20 years to build a large chip factory in the US state.

Back
Thu, 06 Oct 2022 03:47:00 -0500 en-GB text/html https://www.mobileworldlive.com/featured-content/top-three/ibm-pumps-20b-into-us-tech-sector/
Killexams : The Secret Weapon for Sustainable Business? AI.

Illustrations by Timo Lenzen

I n a city brimming with skyscrapers, One Vanderbilt still manages to stand out. At 1,401-feet, the two-year-old office tower is one of the tallest buildings in Manhattan. It’s also one of the greenest. The building was constructed with 90 percent recycled steel rebar. It has a state-of-the-art cogeneration system that keeps its energy use low and a 90,000-gallon rainwater collection system that recycles water for irrigation and cooling. As a result, it boasts one of the highest levels of LEED certification. “We see environmental sustainability as a social obligation. It’s not just a trend,” says Laura Vulaj, senior vice president of hospitality and sustainability at SL Green, the real estate company that owns the tower.

While One Vanderbilt is well ahead of the pack on sustainability, Vulaj knows that she and her team are nonetheless going to have to pick up the pace. In New York City, a rigorous new climate law is requiring landlords to dramatically reduce their environmental impact. That comes on top of state and federal regulations, United Nations targets, as well as requests from board members, investors, and potential tenants for data on environmental, social, and governance (ESG) performance.

Fulfilling those demands is particularly complex for a landlord like SL Green, which has hundreds of tenants and a vast portfolio of properties. According to Vulaj, requests for environmental compliance data have increased tenfold in accurate years, and each new framework requires different reporting methodologies. So today, getting a full picture of SL Green’s environmental footprint, and figuring out how to shrink it, is a tall order. It requires aggregating and analyzing a mountain of data from a variety of sources across multiple buildings. “There’s energy data. There’s water data. There’s waste data,” Vulaj says. “Data is pouring in for every building, and it’s living in so many different areas. You get data fatigue.”

Vulaj’s data challenges are shared by leaders at many companies focused on sustainability. This year, according to a poll conducted by the IBM Institute for Business Value, more than half of CEOs ranked sustainability among their top concerns. Yet 44 percent of CEOs said they lack the ability to translate sustainability data into insights that help them meet environmental targets. “It’s coming to a head,” says Kareem Yusuf, Ph.D., general manager of IBM Sustainability Software. “Society cares a lot more, investors are using this to inform where they place their dollars, and regulation is only going to become more apparent.”

Faced with such challenges, companies like SL Green often come to IBM for help. “Often the conversation starts with, ‘I need to get a handle on this,” says Yusuf. “‘How can I make sense of all this data? I can’t do it with spreadsheets anymore.’” Yusuf’s solution for these organizations is simple: AI. “Machine learning can look at data, bring it together, and make sense of it—and then, most importantly, place it in front of you in a way that allows an informed, intelligent decision to be made,” Yusuf says. “It’s operationalizing sustainability.”

More and more companies are following this advice. According to an IBM study, two-thirds of IT leaders say their company is currently planning or already in the process of using AI to manage the complexity of data for sustainability. According to Witold Henisz, vice dean and faculty director of the Environment, Social and Governance Initiative at the Wharton School, that’s a huge shift. In years past, many companies kept such minimal sustainability data that they could effectively relegate it to a single spreadsheet column. Now, he says, the scale of the sustainability data companies are collecting requires more sophisticated technology. “This is a big data problem,” he says.

Bjarne Jørgensen, executive director of asset management and operations at Danish civil infrastructure operator Sund & Bælt, came to understand that problem well in 2020, when he began looking into how to preserve the Great Belt (Storebælt) Link, an 11-mile system of bridges and tunnels connecting the Danish islands Zealand and Funen. When it was built in the 1990s, Jørgensen says, the system looked indestructible. But it turned out to be no match for the ravages of the North Sea and climate change, which have deteriorated the system with fierce winds and tidal surges. “Our focus was on prolonging the lifetime of the bridge, which also reduces its carbon footprint, because if you have to rebuild something, it releases more carbon,” Jørgensen says.

To preserve the system, Sund & Bælt needed to know its health in real time. This meant processing between 12,000 and 14,000 data points collected from moisture-detecting sensors and a fleet of drones inspecting 300,000 square meters of concrete. And the data itself could only go so far. “Data doesn’t necessarily Excellerate your decisions,” says Jørgensen. “You have to see into it and find the essence in order to use it.” It’s a common complaint. “The promise of big data analytics is that we’re going to gain insight, which is going to help performance and address the climate transition,” says Henisz. “But it’s not a crystal ball. A lot of analysis has to be done.”

That analysis, in the case of the Great Belt Link, relied heavily on AI. Using IBM Maximo Civil Infrastructure and Maximo Application Suite for intelligent asset management helped Sund & Bælt generate penetrating, real-time analysis on the condition of the bridges, tunnels, and other critical infrastructure components. Harnessing the power of AI to analyze visual inspection data on rust, corrosion, displacement, and stress, alongside maintenance records, design documents and 3-D models, provides Jørgensen’s team with crucial insights not only on the current health of the bridge but also on the potential impact of changing environmental conditions.

The results have been game-changing for the team managing the Great Belt Link. IBM’s AI has accelerated and streamlined workflow processes, including the timing of inspections. It has also quickened the decision-making power of engineers in the field and allowed them to plan further ahead.

To its surprise, the Sund & Bælt team found that the Great Belt Link system, which had been expected to last 100 years, could significantly lengthen its lifespan using AI. “We now know that if we keep getting better information about the health of the concrete and steel, then we can reach 200 years,” says Jørgensen. Those extra hundred years will save the company the cost of new construction and reduce its carbon footprint by 750,000 tons, twice the mass of the Empire State Building—an achievement for both the business and the environment. “Thankfully, they go hand in hand,” Jørgensen says.

For SL Green, the promise of that win-win motivates the company’s ongoing pursuit of even more sustainable buildings. In the coming year, Vulaj says, the company will develop targets to achieve carbon neutrality at buildings like One Vanderbilt—both because the science demands it and because SL Green customers expect it. “Regardless of what the legal mandates are, we feel we have an obligation to reduce emissions and Excellerate the energy efficiency of our buildings,” she says. To ensure its success, SL Green is ditching its sea of spreadsheets and shifting to Envizi, an IBM software suite that will allow the company to manage all its ESG indicators—including energy use, carbon emissions, and environmental and social responsibility metrics—in one place, making it easier to analyze, operationalize, and report.

Once those systems are integrated, Vulaj hopes, One Vanderbilt will stand out even more in the New York City skyline for its green bona fides. But to create a truly sustainable world, buildings like One Vanderbilt will have to become more commonplace, which means more companies will have to supercharge their sustainability initiatives. According to Henisz, companies are currently spending $35 billion per year on financial data, but only $1 billion on ESG data. On one hand, he says, you could look at those figures and focus on the fact that ESG data is just 3 percent of the total spend on financial data. Or you could recognize, as he does, that “there’s a lot of runway to do more.”

Tue, 02 Aug 2022 05:34:00 -0500 en text/html https://www.theatlantic.com/sponsored/ibm-2022/the-secret-weapon-for-sustainable-business-ai/3741/
Killexams : Retail Order Management Software Market Share to Experience a Significant Increase in Revenues by 2029

The MarketWatch News Department was not involved in the creation of this content.

Oct 07, 2022 (The Expresswire) -- "Final Report will add the analysis of the impact of COVID-19 on this industry."

Global “Retail Order Management SoftwareMarket2022 Research Report expense examination of the Retail Order Management Software Market has been performed while keeping in view work cost, creating expenses, and unrefined materials and their market obsession rate, suppliers, and worthy examples. Various variables, for instance, downstream buyers, Supply chain, and obtaining strategy have been assessed to supply an aggregate and through and through point of view on the market. Buyers of the report will moreover be introduced to an examination on market arranging with components, for instance, brand methodology, target client, and worth procedure considered.

Get a sample PDF of the report at -https://www.researchreportsworld.com/enquiry/request-sample/21212205

Global Retail Order Management Software Market Analysis

The primary highlights of the report offer important details pertaining to profit estimations, statistics, and applications of this product. Our report covers regional analysis of the domestic markets, key company profiles, value chain analysis, consumption, demand, and growth areas. The report analyzes major market firms, focusing on their innovative developments, product launches, operations, and emerging market players to implement new business growth strategies. The report focuses on growth prospects, restraints, and trends of the global Retail Order Management Software market analysis. The study provides Porter’s five forces analysis to understand the impact of various factors such as bargaining power of suppliers, competitive intensity of competitors, threat of new entrants, threat of substitutes, and bargaining power of buyers on the global Retail Order Management Software market outlook.

Retail Order Management Software uses tracking and customer behavioral analysis to Excellerate corporate operations. Furthermore, when compared to on premise deployment, the deployment paradigm enables the implementation of analytics solutions at a low cost. Executives, data analysts, team leaders, managers, and professionals use business intelligence (BI) tools to collect, analyses, visualize, and report on numerous functions within a company and apply their results to their respective industries.

The report contains different market predictions related to revenue size, production, CAGR, Consumption, gross margin, price, and other substantial factors. While emphasizing the key driving and restraining forces for this market, the report also offers a complete study of the future trends and developments of the market. It also examines the role of the leading market players involved in the industry including their corporate overview, financial summary and SWOT analysis.

Get a sample copy of the Retail Order Management Software Market Report

List of Top Key Players in Retail Order Management Software Market Report:The survey describes the qualities of the entire company based on an industry-wide analysis: -

● MNP ● Microsoft Corporation ● Oracle ● Accenture ● SAP ● IBM

Global Retail Order Management Software Market Growth report serves to be an ideal solution for better understanding of the Market. It is helpful in finding out the size of the Market for specific products. These major players operating in this Market are in strong competition in terms of technology, innovation, product development, and product pricing. The Market study aids in making sales forecasts for its products and thereby, establishing harmonious adjustment between demand and supply of its products.

The report gives a comprehensive investigation of the global Retail Order Management Software market. The report contains huge data, measurable information focuses, factual reviewing, SWOT analysis, chance assessment, genuine scene, common exploration, and future improvement prospects. The analysis aims to specify market sizes in individual sections and countries in preceding years and forecast the worth in the subsequent years. The report saves valuable time as well as adds credibility to the work that has been done to grow the business.

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Global Retail Order Management Software Market Segmentation Analysis

Global Retail Order Management Software Market forecast report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.

Based on Product Type, this report shows the creation, income, cost, piece of the pie, and development pace of each kind, principally split into:

● Rechargeable ● Free

Based on Component, Retail Order Management Software is a business solution that provides an in-depth analysis of crowd movement at large gathering locations such as airports and train stations, city malls, retail stores, convention centers, stadiums, and other venues. Data from a variety of sources, including closed-circuit television cameras (CCTV), commercial off-the-shelf cameras, and first- and third-party consumer data, is processed using powerful artificial intelligence approaches to present prediction crowd flow models and customer preference patterns.

On the Basis of the End-User/Applications, this report focuses on the status and outlook for major applications production, revenue, price, market share, and growth rate:

● Supermarket ● Distributors

Based on the End Use, the Retail Order Management Software Market Trend is bifurcated into Aromatic Industries, Automotive, Building and Construction, Paints, Agrochemicals, and others. It is a low-cost solution that outperforms most composite applications in terms of price vs. performance. In the next five years, hydrocarbon resin is expected to remain the second-largest application in the worldwide Retail Order Management Software Market, owing to increased usage in adhesives, coatings, printing inks, and rubber goods. Also growing construction activities will help this market is growing.

COVID-19 impact on the market

COVID-19 is an infectious disease caused by the novel coronavirus. Largely unknown before this outbreak across the world, COVID-19 has moved from a regional crisis to a global pandemic in just a matter of a few weeks. The World Health Organization (WHO) declared COVID-19 as a pandemic on March 11, 2020.

To know How COVID-19 Pandemic Will Impact This Market/Industry-Request a sample copy of the report-:https://www.researchreportsworld.com/enquiry/request-covid19/21212205

Geographic Segment Covered in the Report:

The Retail Order Management Software report provides information about the market area, which is further subdivided into sub-regions and countries/regions. In addition to the market share in each country and sub-region, this chapter of this report also contains information on profit opportunities. This chapter of the report mentions the market share and growth rate of each region, country and sub-region during the estimated period.

North America(USA and Canada) ● Europe(UK, Germany, France and the rest of Europe) ● Asia Pacific(China, Japan, India, and the rest of the Asia Pacific region) ● Latin America(Brazil, Mexico, and the rest of Latin America) ● Middle East and Africa(GCC and rest of the Middle East and Africa)

Valuable Points from Retail Order Management Software Market Research Report 2022-2029:

● Significant changes in Retail Order Management Software Market dynamics. ● Reporting and assessment of accurate industry developments. ● A complete background analysis, which includes a valuation of the parental Retail Order Management Software Market. ● Current, Historical, and projected size of the Retail Order Management Software Market from the viewpoint of both value and volume. ● Retail Order Management Software Market segmentation according to Top Regions. ● Retail Order Management Software Market shares and strategies of key Manufacturers. ● Emerging Specific segments and regional for Retail Order Management Software Market. ● An objective valuation of the trajectory of the Market. ● Recommendations to Top Companies for reinforcement of their foothold in the market.

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● Identification of potential suppliers as well as partnerships in the report. ● Complete understanding of the global Retail Order Management Software market. ● The global Retail Order Management Software market research report studies the latest global market trends, up-to-date, and thorough competitive analysis, along with various other key features of the worldwide market. ● The potential future partners, suppliers, or affiliates have also skillfully been trained in the report. ● Plan mergers and acquisitions meritoriously by identifying Top Manufacturers. ● Recognize emerging players with potentially strong product portfolios and create effective counter-strategies to gain a competitive advantage. ● Classify potential new clients or partners in the target demographic. ● Develop tactical initiatives by understanding the focus areas of leading companies.

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Detailed TOC of Global Retail Order Management Software Market Research Report 2022 - Impact of COVID-19 on the Market

1 Retail Order Management Software Market Overview
1.1 Product Overview and Scope of Retail Order Management Software Market
1.2 Retail Order Management Software Market Segment by Type
1.2.1 Global Retail Order Management Software Market Sales and CAGR (%) Comparison by Type (2017-2029)
1.3 Global Retail Order Management Software Market Segment by Application
1.3.1 Retail Order Management Software Market Consumption (Sales) Comparison by Application (2017-2029)
1.4 Global Retail Order Management Software Market, Region Wise (2017-2029)
1.4.1 Global Retail Order Management Software Market Size (Revenue) and CAGR (%) Comparison by Region (2017-2029)
1.4.2 United States Retail Order Management Software Market Status and Prospect (2017-2029)
1.4.3 Europe Retail Order Management Software Market Status and Prospect (2017-2029)
1.4.4 China Retail Order Management Software Market Status and Prospect (2017-2029)
1.4.5 Japan Retail Order Management Software Market Status and Prospect (2017-2029)
1.4.6 India Retail Order Management Software Market Status and Prospect (2017-2029)
1.4.7 Southeast Asia Retail Order Management Software Market Status and Prospect (2017-2029)
1.4.8 Latin America Retail Order Management Software Market Status and Prospect (2017-2029)
1.4.9 Middle East and Africa Retail Order Management Software Market Status and Prospect (2017-2029)
1.5 Global Market Size (Revenue) of Retail Order Management Software (2017-2029)
1.5.1 Global Retail Order Management Software Market Revenue Status and Outlook (2017-2029)
1.5.2 Global Retail Order Management Software Market Sales Status and Outlook (2017-2029)
1.6 Influence of Regional Conflicts on the Retail Order Management Software Industry
1.7 Impact of Carbon Neutrality on the Retail Order Management Software Industry2 Retail Order Management Software Market Upstream and Downstream Analysis
2.1 Retail Order Management Software Industrial Chain Analysis
2.2 Key Raw Materials Suppliers and Price Analysis
2.3 Key Raw Materials Supply and Demand Analysis
2.4 Market Concentration Rate of Raw Materials
2.5 Manufacturing Process Analysis
2.6 Manufacturing Cost Structure Analysis
2.6.1 Labor Cost Analysis
2.6.2 Energy Costs Analysis
2.6.3 RandD Costs Analysis
2.7 Major Downstream Buyers of Retail Order Management Software Analysis
2.8 Impact of COVID-19 on the Industry Upstream and Downstream3 Players Profiles
3.1 MNP
3.1.1 MNP Basic Information, Manufacturing Base, Sales Area and Competitors
3.1.2 Product Profiles, Application and Specification
3.1.3 Retail Order Management Software Market Performance (2017-2022)
3.1.4 Business Overview
3.2 Microsoft Corporation
3.2.1 Microsoft Corporation Basic Information, Manufacturing Base, Sales Area and Competitors
3.2.2 Product Profiles, Application and Specification
3.2.3 Retail Order Management Software Market Performance (2017-2022)
3.2.4 Business Overview
3.3 Oracle
3.3.1 Oracle Basic Information, Manufacturing Base, Sales Area and Competitors
3.3.2 Product Profiles, Application and Specification
3.3.3 Retail Order Management Software Market Performance (2017-2022)
3.3.4 Business Overview
3.4 Accenture
3.4.1 Accenture Basic Information, Manufacturing Base, Sales Area and Competitors
3.4.2 Product Profiles, Application and Specification
3.4.3 Retail Order Management Software Market Performance (2017-2022)
3.4.4 Business Overview
3.5 SAP
3.5.1 SAP Basic Information, Manufacturing Base, Sales Area and Competitors
3.5.2 Product Profiles, Application and Specification
3.5.3 Retail Order Management Software Market Performance (2017-2022)
3.5.4 Business Overview
3.6 IBM
3.6.1 IBM Basic Information, Manufacturing Base, Sales Area and Competitors
3.6.2 Product Profiles, Application and Specification
3.6.3 Retail Order Management Software Market Performance (2017-2022)
3.6.4 Business Overview4 Global Retail Order Management Software Market Landscape by Player
4.1 Global Retail Order Management Software Sales and Share by Player (2017-2022)
4.2 Global Retail Order Management Software Revenue and Market Share by Player (2017-2022)
4.3 Global Retail Order Management Software Average Price by Player (2017-2022)
4.4 Global Retail Order Management Software Gross Margin by Player (2017-2022)
4.5 Retail Order Management Software Market Competitive Situation and Trends
4.5.1 Retail Order Management Software Market Concentration Rate
4.5.2 Retail Order Management Software Market Share of Top 3 and Top 6 Players
4.5.3 Mergers and Acquisitions, Expansion5 Global Retail Order Management Software Sales, Revenue, Price Trend by Type
5.1 Global Retail Order Management Software Sales and Market Share by Type (2017-2022)
5.2 Global Retail Order Management Software Revenue and Market Share by Type (2017-2022)
5.3 Global Retail Order Management Software Price by Type (2017-2022)
5.4 Global Retail Order Management Software Sales, Revenue and Growth Rate by Type (2017-2022)
5.4.1 Global Retail Order Management Software Sales, Revenue and Growth Rate of Rechargeable (2017-2022)
5.4.2 Global Retail Order Management Software Sales, Revenue and Growth Rate of Free (2017-2022)6 Global Retail Order Management Software Market Analysis by Application
6.1 Global Retail Order Management Software Consumption and Market Share by Application (2017-2022)
6.2 Global Retail Order Management Software Consumption Revenue and Market Share by Application (2017-2022)
6.3 Global Retail Order Management Software Consumption and Growth Rate by Application (2017-2022)
6.3.1 Global Retail Order Management Software Consumption and Growth Rate of Supermarket (2017-2022)
6.3.2 Global Retail Order Management Software Consumption and Growth Rate of Distributors (2017-2022)7 Global Retail Order Management Software Sales and Revenue Region Wise (2017-2022)
7.1 Global Retail Order Management Software Sales and Market Share, Region Wise (2017-2022)
7.2 Global Retail Order Management Software Revenue and Market Share, Region Wise (2017-2022)
7.3 Global Retail Order Management Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.4 United States Retail Order Management Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.4.1 United States Retail Order Management Software Market Under COVID-19
7.5 Europe Retail Order Management Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.5.1 Europe Retail Order Management Software Market Under COVID-19
7.6 China Retail Order Management Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.6.1 China Retail Order Management Software Market Under COVID-19
7.7 Japan Retail Order Management Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.7.1 Japan Retail Order Management Software Market Under COVID-19
7.8 India Retail Order Management Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.8.1 India Retail Order Management Software Market Under COVID-19
7.9 Southeast Asia Retail Order Management Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.9.1 Southeast Asia Retail Order Management Software Market Under COVID-19
7.10 Latin America Retail Order Management Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.10.1 Latin America Retail Order Management Software Market Under COVID-19
7.11 Middle East and Africa Retail Order Management Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.11.1 Middle East and Africa Retail Order Management Software Market Under COVID-198 Global Retail Order Management Software Market Forecast (2022-2029)
8.1 Global Retail Order Management Software Sales, Revenue Forecast (2022-2029)
8.1.1 Global Retail Order Management Software Sales and Growth Rate Forecast (2022-2029)
8.1.2 Global Retail Order Management Software Revenue and Growth Rate Forecast (2022-2029)
8.1.3 Global Retail Order Management Software Price and Trend Forecast (2022-2029)
8.2 Global Retail Order Management Software Sales and Revenue Forecast, Region Wise (2022-2029)
8.2.1 United States Retail Order Management Software Sales and Revenue Forecast (2022-2029)
8.2.2 Europe Retail Order Management Software Sales and Revenue Forecast (2022-2029)
8.2.3 China Retail Order Management Software Sales and Revenue Forecast (2022-2029)
8.2.4 Japan Retail Order Management Software Sales and Revenue Forecast (2022-2029)
8.2.5 India Retail Order Management Software Sales and Revenue Forecast (2022-2029)
8.2.6 Southeast Asia Retail Order Management Software Sales and Revenue Forecast (2022-2029)
8.2.7 Latin America Retail Order Management Software Sales and Revenue Forecast (2022-2029)
8.2.8 Middle East and Africa Retail Order Management Software Sales and Revenue Forecast (2022-2029)
8.3 Global Retail Order Management Software Sales, Revenue and Price Forecast by Type (2022-2029)
8.3.1 Global Retail Order Management Software Revenue and Growth Rate of Rechargeable (2022-2029)
8.3.2 Global Retail Order Management Software Revenue and Growth Rate of Free (2022-2029)
8.4 Global Retail Order Management Software Consumption Forecast by Application (2022-2029)
8.4.1 Global Retail Order Management Software Consumption Value and Growth Rate of Supermarket (2022-2029)
8.4.2 Global Retail Order Management Software Consumption Value and Growth Rate of Distributors (2022-2029)
8.5 Retail Order Management Software Market Forecast Under COVID-199 Industry Outlook
9.1 Retail Order Management Software Market Drivers Analysis
9.2 Retail Order Management Software Market Restraints and Challenges
9.3 Retail Order Management Software Market Opportunities Analysis
9.4 Emerging Market Trends
9.5 Retail Order Management Software Industry Technology Status and Trends
9.6 News of Product Release
9.7 Consumer Preference Analysis
9.8 Retail Order Management Software Industry Development Trends under COVID-19 Outbreak
9.8.1 Global COVID-19 Status Overview
9.8.2 Influence of COVID-19 Outbreak on Retail Order Management Software Industry Development10 Research Findings and Conclusion11 Appendix
11.1 Methodology
11.2 Research Data Source
 

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Killexams : CCaaS Software Market - Latest Developments, Trends and Demand, Growth, Covid-19 Impact Analysis, And Forecasts 2022 to 2029

The MarketWatch News Department was not involved in the creation of this content.

Oct 12, 2022 (The Expresswire) -- "Final Report will add the analysis of the impact of COVID-19 on this industry."

Global “CCaaS SoftwareMarket2022 Research Report expense examination of the CCaaS Software Market has been performed while keeping in view work cost, creating expenses, and unrefined materials and their market obsession rate, suppliers, and worthy examples. Various variables, for instance, downstream buyers, Supply chain, and obtaining strategy have been assessed to supply an aggregate and through and through point of view on the market. Buyers of the report will moreover be introduced to an examination on market arranging with components, for instance, brand methodology, target client, and worth procedure considered.

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Global CCaaS Software Market Analysis

The primary highlights of the report offer important details pertaining to profit estimations, statistics, and applications of this product. Our report covers regional analysis of the domestic markets, key company profiles, value chain analysis, consumption, demand, and growth areas. The report analyzes major market firms, focusing on their innovative developments, product launches, operations, and emerging market players to implement new business growth strategies. The report focuses on growth prospects, restraints, and trends of the global CCaaS Software market analysis. The study provides Porter’s five forces analysis to understand the impact of various factors such as bargaining power of suppliers, competitive intensity of competitors, threat of new entrants, threat of substitutes, and bargaining power of buyers on the global CCaaS Software market outlook.

CCaaS Software uses tracking and customer behavioral analysis to Excellerate corporate operations. Furthermore, when compared to on premise deployment, the deployment paradigm enables the implementation of analytics solutions at a low cost. Executives, data analysts, team leaders, managers, and professionals use business intelligence (BI) tools to collect, analyses, visualize, and report on numerous functions within a company and apply their results to their respective industries.

The report contains different market predictions related to revenue size, production, CAGR, Consumption, gross margin, price, and other substantial factors. While emphasizing the key driving and restraining forces for this market, the report also offers a complete study of the future trends and developments of the market. It also examines the role of the leading market players involved in the industry including their corporate overview, financial summary and SWOT analysis.

Get a sample copy of the CCaaS Software Market Report

List of Top Key Players in CCaaS Software Market Report:The survey describes the qualities of the entire company based on an industry-wide analysis: -

● RingCentral ● Connect First ● SAP ● MiCloud ● Talkdesk ● KOOKOO ● Bright Pattern ● CallTrackingMetrics ● Genesys ● IBM ● NICE Systems ● Contact Center ● Telax ● Avaya

Global CCaaS Software Market Growth report serves to be an ideal solution for better understanding of the Market. It is helpful in finding out the size of the Market for specific products. These major players operating in this Market are in strong competition in terms of technology, innovation, product development, and product pricing. The Market study aids in making sales forecasts for its products and thereby, establishing harmonious adjustment between demand and supply of its products.

The report gives a comprehensive investigation of the global CCaaS Software market. The report contains huge data, measurable information focuses, factual reviewing, SWOT analysis, chance assessment, genuine scene, common exploration, and future improvement prospects. The analysis aims to specify market sizes in individual sections and countries in preceding years and forecast the worth in the subsequent years. The report saves valuable time as well as adds credibility to the work that has been done to grow the business.

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Global CCaaS Software Market Segmentation Analysis

Global CCaaS Software Market forecast report provides a holistic evaluation of the market. The report offers a comprehensive analysis of key segments, trends, drivers, restraints, competitive landscape, and factors that are playing a substantial role in the market.

Based on Product Type, this report shows the creation, income, cost, piece of the pie, and development pace of each kind, principally split into:

● Cloud Based ● Web Based

Based on Component, CCaaS Software is a business solution that provides an in-depth analysis of crowd movement at large gathering locations such as airports and train stations, city malls, retail stores, convention centers, stadiums, and other venues. Data from a variety of sources, including closed-circuit television cameras (CCTV), commercial off-the-shelf cameras, and first- and third-party consumer data, is processed using powerful artificial intelligence approaches to present prediction crowd flow models and customer preference patterns.

On the Basis of the End-User/Applications, this report focuses on the status and outlook for major applications production, revenue, price, market share, and growth rate:

● Large Enterprises ● SMEs

Based on the End Use, the CCaaS Software Market Trend is bifurcated into Aromatic Industries, Automotive, Building and Construction, Paints, Agrochemicals, and others. It is a low-cost solution that outperforms most composite applications in terms of price vs. performance. In the next five years, hydrocarbon resin is expected to remain the second-largest application in the worldwide CCaaS Software Market, owing to increased usage in adhesives, coatings, printing inks, and rubber goods. Also growing construction activities will help this market is growing.

COVID-19 impact on the market

COVID-19 is an infectious disease caused by the novel coronavirus. Largely unknown before this outbreak across the world, COVID-19 has moved from a regional crisis to a global pandemic in just a matter of a few weeks. The World Health Organization (WHO) declared COVID-19 as a pandemic on March 11, 2020.

To know How COVID-19 Pandemic Will Impact This Market/Industry-Request a sample copy of the report-:https://www.researchreportsworld.com/enquiry/request-covid19/21235856

Geographic Segment Covered in the Report:

The CCaaS Software report provides information about the market area, which is further subdivided into sub-regions and countries/regions. In addition to the market share in each country and sub-region, this chapter of this report also contains information on profit opportunities. This chapter of the report mentions the market share and growth rate of each region, country and sub-region during the estimated period.

North America(USA and Canada) ● Europe(UK, Germany, France and the rest of Europe) ● Asia Pacific(China, Japan, India, and the rest of the Asia Pacific region) ● Latin America(Brazil, Mexico, and the rest of Latin America) ● Middle East and Africa(GCC and rest of the Middle East and Africa)

Valuable Points from CCaaS Software Market Research Report 2022-2029:

● Significant changes in CCaaS Software Market dynamics. ● Reporting and assessment of accurate industry developments. ● A complete background analysis, which includes a valuation of the parental CCaaS Software Market. ● Current, Historical, and projected size of the CCaaS Software Market from the viewpoint of both value and volume. ● CCaaS Software Market segmentation according to Top Regions. ● CCaaS Software Market shares and strategies of key Manufacturers. ● Emerging Specific segments and regional for CCaaS Software Market. ● An objective valuation of the trajectory of the Market. ● Recommendations to Top Companies for reinforcement of their foothold in the market.

Reasons to Buy This Report:

● Identification of potential suppliers as well as partnerships in the report. ● Complete understanding of the global CCaaS Software market. ● The global CCaaS Software market research report studies the latest global market trends, up-to-date, and thorough competitive analysis, along with various other key features of the worldwide market. ● The potential future partners, suppliers, or affiliates have also skillfully been trained in the report. ● Plan mergers and acquisitions meritoriously by identifying Top Manufacturers. ● Recognize emerging players with potentially strong product portfolios and create effective counter-strategies to gain a competitive advantage. ● Classify potential new clients or partners in the target demographic. ● Develop tactical initiatives by understanding the focus areas of leading companies.

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Detailed TOC of Global CCaaS Software Market Research Report 2022 - Impact of COVID-19 on the Market

1 CCaaS Software Market Overview
1.1 Product Overview and Scope of CCaaS Software Market
1.2 CCaaS Software Market Segment by Type
1.2.1 Global CCaaS Software Market Sales and CAGR (%) Comparison by Type (2017-2029)
1.3 Global CCaaS Software Market Segment by Application
1.3.1 CCaaS Software Market Consumption (Sales) Comparison by Application (2017-2029)
1.4 Global CCaaS Software Market, Region Wise (2017-2029)
1.4.1 Global CCaaS Software Market Size (Revenue) and CAGR (%) Comparison by Region (2017-2029)
1.4.2 United States CCaaS Software Market Status and Prospect (2017-2029)
1.4.3 Europe CCaaS Software Market Status and Prospect (2017-2029)
1.4.4 China CCaaS Software Market Status and Prospect (2017-2029)
1.4.5 Japan CCaaS Software Market Status and Prospect (2017-2029)
1.4.6 India CCaaS Software Market Status and Prospect (2017-2029)
1.4.7 Southeast Asia CCaaS Software Market Status and Prospect (2017-2029)
1.4.8 Latin America CCaaS Software Market Status and Prospect (2017-2029)
1.4.9 Middle East and Africa CCaaS Software Market Status and Prospect (2017-2029)
1.5 Global Market Size (Revenue) of CCaaS Software (2017-2029)
1.5.1 Global CCaaS Software Market Revenue Status and Outlook (2017-2029)
1.5.2 Global CCaaS Software Market Sales Status and Outlook (2017-2029)
1.6 Influence of Regional Conflicts on the CCaaS Software Industry
1.7 Impact of Carbon Neutrality on the CCaaS Software Industry2 CCaaS Software Market Upstream and Downstream Analysis
2.1 CCaaS Software Industrial Chain Analysis
2.2 Key Raw Materials Suppliers and Price Analysis
2.3 Key Raw Materials Supply and Demand Analysis
2.4 Market Concentration Rate of Raw Materials
2.5 Manufacturing Process Analysis
2.6 Manufacturing Cost Structure Analysis
2.6.1 Labor Cost Analysis
2.6.2 Energy Costs Analysis
2.6.3 RandD Costs Analysis
2.7 Major Downstream Buyers of CCaaS Software Analysis
2.8 Impact of COVID-19 on the Industry Upstream and Downstream3 Players Profiles
3.1 RingCentral
3.1.1 RingCentral Basic Information, Manufacturing Base, Sales Area and Competitors
3.1.2 Product Profiles, Application and Specification
3.1.3 CCaaS Software Market Performance (2017-2022)
3.1.4 Business Overview
3.2 Connect First
3.2.1 Connect First Basic Information, Manufacturing Base, Sales Area and Competitors
3.2.2 Product Profiles, Application and Specification
3.2.3 CCaaS Software Market Performance (2017-2022)
3.2.4 Business Overview
3.3 SAP
3.3.1 SAP Basic Information, Manufacturing Base, Sales Area and Competitors
3.3.2 Product Profiles, Application and Specification
3.3.3 CCaaS Software Market Performance (2017-2022)
3.3.4 Business Overview
3.4 MiCloud
3.4.1 MiCloud Basic Information, Manufacturing Base, Sales Area and Competitors
3.4.2 Product Profiles, Application and Specification
3.4.3 CCaaS Software Market Performance (2017-2022)
3.4.4 Business Overview
3.5 Talkdesk
3.5.1 Talkdesk Basic Information, Manufacturing Base, Sales Area and Competitors
3.5.2 Product Profiles, Application and Specification
3.5.3 CCaaS Software Market Performance (2017-2022)
3.5.4 Business Overview
3.6 KOOKOO
3.6.1 KOOKOO Basic Information, Manufacturing Base, Sales Area and Competitors
3.6.2 Product Profiles, Application and Specification
3.6.3 CCaaS Software Market Performance (2017-2022)
3.6.4 Business Overview
3.7 Bright Pattern
3.7.1 Bright Pattern Basic Information, Manufacturing Base, Sales Area and Competitors
3.7.2 Product Profiles, Application and Specification
3.7.3 CCaaS Software Market Performance (2017-2022)
3.7.4 Business Overview
3.8 CallTrackingMetrics
3.8.1 CallTrackingMetrics Basic Information, Manufacturing Base, Sales Area and Competitors
3.8.2 Product Profiles, Application and Specification
3.8.3 CCaaS Software Market Performance (2017-2022)
3.8.4 Business Overview
3.9 Genesys
3.9.1 Genesys Basic Information, Manufacturing Base, Sales Area and Competitors
3.9.2 Product Profiles, Application and Specification
3.9.3 CCaaS Software Market Performance (2017-2022)
3.9.4 Business Overview
3.10 IBM
3.10.1 IBM Basic Information, Manufacturing Base, Sales Area and Competitors
3.10.2 Product Profiles, Application and Specification
3.10.3 CCaaS Software Market Performance (2017-2022)
3.10.4 Business Overview
3.11 NICE Systems
3.11.1 NICE Systems Basic Information, Manufacturing Base, Sales Area and Competitors
3.11.2 Product Profiles, Application and Specification
3.11.3 CCaaS Software Market Performance (2017-2022)
3.11.4 Business Overview
3.12 Contact Center
3.12.1 Contact Center Basic Information, Manufacturing Base, Sales Area and Competitors
3.12.2 Product Profiles, Application and Specification
3.12.3 CCaaS Software Market Performance (2017-2022)
3.12.4 Business Overview
3.13 Telax
3.13.1 Telax Basic Information, Manufacturing Base, Sales Area and Competitors
3.13.2 Product Profiles, Application and Specification
3.13.3 CCaaS Software Market Performance (2017-2022)
3.13.4 Business Overview
3.14 Avaya
3.14.1 Avaya Basic Information, Manufacturing Base, Sales Area and Competitors
3.14.2 Product Profiles, Application and Specification
3.14.3 CCaaS Software Market Performance (2017-2022)
3.14.4 Business Overview4 Global CCaaS Software Market Landscape by Player
4.1 Global CCaaS Software Sales and Share by Player (2017-2022)
4.2 Global CCaaS Software Revenue and Market Share by Player (2017-2022)
4.3 Global CCaaS Software Average Price by Player (2017-2022)
4.4 Global CCaaS Software Gross Margin by Player (2017-2022)
4.5 CCaaS Software Market Competitive Situation and Trends
4.5.1 CCaaS Software Market Concentration Rate
4.5.2 CCaaS Software Market Share of Top 3 and Top 6 Players
4.5.3 Mergers and Acquisitions, Expansion5 Global CCaaS Software Sales, Revenue, Price Trend by Type
5.1 Global CCaaS Software Sales and Market Share by Type (2017-2022)
5.2 Global CCaaS Software Revenue and Market Share by Type (2017-2022)
5.3 Global CCaaS Software Price by Type (2017-2022)
5.4 Global CCaaS Software Sales, Revenue and Growth Rate by Type (2017-2022)
5.4.1 Global CCaaS Software Sales, Revenue and Growth Rate of Cloud Based (2017-2022)
5.4.2 Global CCaaS Software Sales, Revenue and Growth Rate of Web Based (2017-2022)6 Global CCaaS Software Market Analysis by Application
6.1 Global CCaaS Software Consumption and Market Share by Application (2017-2022)
6.2 Global CCaaS Software Consumption Revenue and Market Share by Application (2017-2022)
6.3 Global CCaaS Software Consumption and Growth Rate by Application (2017-2022)
6.3.1 Global CCaaS Software Consumption and Growth Rate of Large Enterprises (2017-2022)
6.3.2 Global CCaaS Software Consumption and Growth Rate of SMEs (2017-2022)7 Global CCaaS Software Sales and Revenue Region Wise (2017-2022)
7.1 Global CCaaS Software Sales and Market Share, Region Wise (2017-2022)
7.2 Global CCaaS Software Revenue and Market Share, Region Wise (2017-2022)
7.3 Global CCaaS Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.4 United States CCaaS Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.4.1 United States CCaaS Software Market Under COVID-19
7.5 Europe CCaaS Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.5.1 Europe CCaaS Software Market Under COVID-19
7.6 China CCaaS Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.6.1 China CCaaS Software Market Under COVID-19
7.7 Japan CCaaS Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.7.1 Japan CCaaS Software Market Under COVID-19
7.8 India CCaaS Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.8.1 India CCaaS Software Market Under COVID-19
7.9 Southeast Asia CCaaS Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.9.1 Southeast Asia CCaaS Software Market Under COVID-19
7.10 Latin America CCaaS Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.10.1 Latin America CCaaS Software Market Under COVID-19
7.11 Middle East and Africa CCaaS Software Sales, Revenue, Price and Gross Margin (2017-2022)
7.11.1 Middle East and Africa CCaaS Software Market Under COVID-198 Global CCaaS Software Market Forecast (2022-2029)
8.1 Global CCaaS Software Sales, Revenue Forecast (2022-2029)
8.1.1 Global CCaaS Software Sales and Growth Rate Forecast (2022-2029)
8.1.2 Global CCaaS Software Revenue and Growth Rate Forecast (2022-2029)
8.1.3 Global CCaaS Software Price and Trend Forecast (2022-2029)
8.2 Global CCaaS Software Sales and Revenue Forecast, Region Wise (2022-2029)
8.2.1 United States CCaaS Software Sales and Revenue Forecast (2022-2029)
8.2.2 Europe CCaaS Software Sales and Revenue Forecast (2022-2029)
8.2.3 China CCaaS Software Sales and Revenue Forecast (2022-2029)
8.2.4 Japan CCaaS Software Sales and Revenue Forecast (2022-2029)
8.2.5 India CCaaS Software Sales and Revenue Forecast (2022-2029)
8.2.6 Southeast Asia CCaaS Software Sales and Revenue Forecast (2022-2029)
8.2.7 Latin America CCaaS Software Sales and Revenue Forecast (2022-2029)
8.2.8 Middle East and Africa CCaaS Software Sales and Revenue Forecast (2022-2029)
8.3 Global CCaaS Software Sales, Revenue and Price Forecast by Type (2022-2029)
8.3.1 Global CCaaS Software Revenue and Growth Rate of Cloud Based (2022-2029)
8.3.2 Global CCaaS Software Revenue and Growth Rate of Web Based (2022-2029)
8.4 Global CCaaS Software Consumption Forecast by Application (2022-2029)
8.4.1 Global CCaaS Software Consumption Value and Growth Rate of Large Enterprises (2022-2029)
8.4.2 Global CCaaS Software Consumption Value and Growth Rate of SMEs (2022-2029)
8.5 CCaaS Software Market Forecast Under COVID-199 Industry Outlook
9.1 CCaaS Software Market Drivers Analysis
9.2 CCaaS Software Market Restraints and Challenges
9.3 CCaaS Software Market Opportunities Analysis
9.4 Emerging Market Trends
9.5 CCaaS Software Industry Technology Status and Trends
9.6 News of Product Release
9.7 Consumer Preference Analysis
9.8 CCaaS Software Industry Development Trends under COVID-19 Outbreak
9.8.1 Global COVID-19 Status Overview
9.8.2 Influence of COVID-19 Outbreak on CCaaS Software Industry Development10 Research Findings and Conclusion11 Appendix
11.1 Methodology
11.2 Research Data Source
 

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Tue, 11 Oct 2022 19:48:00 -0500 en-US text/html https://www.marketwatch.com/press-release/ccaas-software-market---latest-developments-trends-and-demand-growth-covid-19-impact-analysis-and-forecasts-2022-to-2029-2022-10-12
Killexams : ‘Exam reports are your best friend’: How these students got 50 in science

Olivia says it doesn’t matter how you do your practice exams, as long as you do them and learn from them.

Key test dates:

October 28 - Biology

October 31 - Psychology

November 8 - Chemistry

November 9 - Physics

November 10 - Environmental science

Voulgaris’ biology tips:

  • Biology is content heavy, but a lot of questions come up again and again.
  • If you look through test papers you can sometimes see a pattern.
  • Think outside the box. Sometimes you may get two marks easily off a three-mark question. Think of a creative solution or think abstractly to develop the last answer.
  • Use your reading time in the biology test strategically. Read the short answer question first, then start going through the multiple choice in your head.
  • Find someone you can bounce ideas off – a teacher, friend, parent or study buddy.

Ben Ostermeyer scored a 50 in VCE psychology in 2021 and received a premier’s award.

When Ben Ostermeyer, 18, was studying for his 2021 VCE exams, he was in and out of lockdown. It meant a lot of his study groups were online.

Ostermeyer, a former student of Whitefriars College in Donvale, scored a 50 in psychology and earned himself a premier’s award in the subject. He’s now studying speech pathology at the Australian Catholic University.

He leaned on his teachers, his friends and his mother to drill content before doing practice exams.

“I got other people involved. I studied with my mates and my mum and went through the content togther,” he says.

He did about 10 practice exams altogether, the first few of which he did open-book style to identify areas he needed to focus more on, before progressing to closed-book exams.

Although he didn’t use a timetable to study, Ostermeyer did make sure he did all his practice exams at the same time they were scheduled: 10am.

Loading

The psychology test includes multiple choice, short-answer questions and an extended-answer question. He says it was good to experiment with completing the different sections at different paces.

“In the exam, I found I spent more time on the multiple choice. In my practice exams I was flying through the multiple choice. I would recommend trying to do them at different paces,” he says.

He also recommends spending time studying research methods – hypotheses, independent variables and experiments.

“Just get in there, have a crack at it. I was little bit nervous. I was pretty confident going in because I put in a lot of work, so I knew that would put me in good stead.”

Both students advise getting a good night’s sleep before the test and taking time to relax, whether that’s by listening to music, doing puzzles or exercising.

Voulgaris says to remember that there are many pathways into your future career. “I’m at uni now. It’s a completely different landscape. No one cares what my ATAR was,” she says.

“I’m doing bio-med. You can do the same path through science. There are always options. You aren’t looking at it as a score that evaluates yourself. It’s just another tool to get where you need to go.”

Tips from assessors from previous science exams:

PHYSICS

  • Show sufficient working. Assessors say students should imagine what they would write if they were explaining their thinking to a teacher or peer.
  • Don’t round too much during calculations. Students should carry as many decimal places as is reasonable and only round at the end.
  • Don’t copy text directly from reference sheets. Assessors say it’s obvious when the response has no relation to the question.
  • For calculation questions worth more than three marks, plan the layout of your work.

ENVIRONMENTAL SCIENCE

  • Understand key terms from the study design and be able to apply them.
  • Include clear detail and be able to show key science skills.

CHEMISTRY

  • Use the study design to prepare for the exam. In last year’s exam, a number of questions directly related to the study design.
  • Be familiar with and use the key knowledge and skills in the study design.
  • Read the question carefully. If it asks to calculate a number, make sure it’s in the units specified in the stem.
  • Make sure all key aspects of a question are addressed in your answer, especially in descriptive responses.

PSYCHOLOGY

  • Respond to every multiple-choice question, even if you don’t know it.
  • Write within the marked boundaries of the test paper and highlight if your response is continued on an extra space.
  • Make sure you answer the question asked.
  • Make sure you don’t misspell words that could alter the meaning of what you are saying, ie: “semantic” instead of “somatic”.

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Fri, 30 Sep 2022 13:33:00 -0500 en text/html https://www.theage.com.au/national/victoria/exam-reports-are-your-best-friend-how-these-students-got-50-in-science-20220922-p5bkbp.html
Killexams : FirstBank 2022 CRS week: Raising the bar for corporate social investment

“Businesses cannot be successful when the society around them fails. Corporate social responsibility therefore isn’t only about a particular programme, it’s what we do every day, maximising positive impact and minimising negative impact.” This assertion was the key take-out at the 2013 Responsible Business Summit in London and it aptly captures FirstBank’s philosophy about business, environment, people and society.

First Bank of Nigeria Limited is a firm believer in spreading the milk of kindness through the basic daily interactions and not waiting for the big show. The financial giant is driven by the maxim that creating a strong business and building a better world are not conflicting goals; they are both essential ingredients for long-term success.

Over time, the bank has evolved strategies that enabled it to thrive and blossom as a business interest while at the same time providing essential benefits to various sectors and sections of the society through innovation, consistency and genuine advocacy.

Recall that during the COVID-19 pandemic which ravaged the world, FirstBank was a key force in the Nigerian private sector led Coalition Against COVID -19 (CACOVID) group through which it provided palliative food packages to combat widespread hunger, and robust e-learning platform for one million students amongst other strategic interventions. This aligns with its mantra of being woven into the fabrics of the society and not just a commercial interest.

As a business that thinks beyond ‘profit making’ and ‘profit maximization’ by incorporating corporate ethics and contributes to the society at large, through its well defined corporate social responsibility policy, the company is one that is poised to withstand the test of time and meet sustainable growth in the market having operated for over 128 years.

To deepen the practice and entrench the culture of showing kindness to all, FirstBank established the annual Corporate Responsibility and Sustainability week. The nation’s premier banking institution leverages the opportunity to showcase and rally its corporate social investment engagements.

The yearly CR&S Week is a dedicated week designed to offer FirstBank staff, customers and the public opportunities to demonstrate the milk of human kindness that flows in them and supply their time and resources to defined causes. It seeks to amplify FirstBank’s innate culture of giving and volunteering as embodied in its Employee Giving and Volunteering.

As FirstBank gears up for its 2022 CR&S Week scheduled to hold between August 22 and 26, it promises to feature a bouquet of life touching activities and engagements that will translate to far reaching results and impacts through numerous touch points including schools, healthcare, orphanages, widow support groups and others.

The initiative will be rolled out across Nigeria and other Africa countries where FirstBank is located through its subsidiary; FBNBank. These subsidiaries include, FBNBank in the DR Congo, Ghana, The Gambia, Guinea, Sierra-Leone, UK, Senegal.

Speaking ahead of the forthcoming programmes, the Bank’s Global Head, Marketing & Corporate Communications, Folake Ani-Mumuney, said the week was set aside to reignite acts of kindness in our society and the events are tailored towards re-orientating the society along the right values; encouraging the citizenry to intentionally create positive impact in their immediate environment.

“From the inaugural edition in 2017, the programme has been a reflection of FirstBank’s brand promise to always put its customers first while reinforcing the Bank’s role in driving sustainable development in the communities where it operates” She noted.

In 2017, FirstBank had kick started the CR&S Week innovation between 25 – 29 September 2017 as the first of its kind in the financial sector and has since not slowed down.

The historical inaugural FirstBank CR&S week themed ‘Promoting Kindness; Putting You First’ witnessed the culmination of the bank’s interventions in social responsibility, promoting random acts of kinds across communities in the six geo-political zones of Nigeria and FirstBank subsidiaries in United Kingdom and sub-Saharan Africa.

One of the major highlights of the week has been dubbed the SPARK initiative originally translated as Staff Promoting Acts of Random Kindness. It was later changed to S.P.A.R.K which now stands for Start Performing Acts of Random Kindness. Though originally the “S” stood for “Staff”. It was changed to “Start” to broaden the initiative beyond just staff and encourage everyone else to be part of the kindness brigade. Also, “P” originally stood for “Promoting” but was changed to “Performing” to convey the sense that participants are equally involved in actually doing kind acts and not only promoting kindness.

The week-long activities saw the bank’s employees giving time and resources to promote random acts of kindness within their communities, driving welfare through giving and visits to orphanage/less privileged homes and IDPs.

The bank’s executive management also had career counselling and financial literacy sessions with secondary school students.

Another key highlight was the nomination of Baby Ijeoma as a beneficiary of corrective heart surgery in India in partnership with Vama Wave Foundation. The impact of the first edition went beyond Nigeria as FirstBank’s subsidiaries in sub-Saharan Africa and the UK also participated, benefitting people and at least 22 charities in six countries.

In 2018, the event progressed. Themed ‘Touching Lives; You First’, it was also utilised to supply time and resources in the service of humanity. Going a notch higher, it focused on five key initiatives, including impacting over 10,000 senior secondary school students on financial literacy and independence via the FutureFirst programme, providing vision screening and eye glasses for 10,000 low-income earners in partnership with VisionSpring, empowerment for over 500 widows through provision of start-up capital and capacity building as part of the UN International Widows’ Day commemoration in partnership with International Women’s Society (IWS) in Lagos, staff needs assessment and donation to 26 charities across eight countries as well as the SPARK initiative during the second edition between June 19 – 23.

During the commemoration, Dr Adesola Adeduntan, the bank’s Managing Director, speaking at Yaba College of Technology Secondary School, said the week-long event was the bank’s brand promise to always put stakeholders’ needs first.

He reiterated the initiative as a move to reinforce the bank’s role in driving sustainable development in the communities where it operates.

In 2019, the CR&S Week held from July 1 – 6, 2019 with the theme “Ripples of Kindness: Putting You First.” The theme was informed by the bank’s belief that every act of kindness (regardless of how little or in whatever form) ignites a ripple effect that goes on without end.

The year’s CR&S Week focused mainly on the SPARK initiative, which had gained significant attention.

The edition also featured visits to schools – secondary schools across Nigeria – where students were educated on acts of kindness, encouraging them to make kindness a lifestyle.

The regular activities were also retained in 2019, including visits to orphanages/less privilege homes and widows’ empowerment in collaboration with International Women’s Society (IWS) Nigeria to empower a select number of widows across Nigeria. The implementation in Nigeria covered the six geopolitical zones with activities held in four states per zone, amounting to 24 states in all. Six subsidiaries of FirstBank also implemented the programme in their markets/countries – UK, Ghana, DRC, Guinea, Sierra Leone and Senegal. In all, 25 schools benefitted with 6,000 students participating in terms of the School Engagement; 50 charities and NGOs, including Leap Africa and IWS, were partnered. Over 20,000 orphans/less privilege people including widows were also reached.

In 2020, there was no formal ceremony due to Covid-19 movement and health restrictions yet FirstBank didn’t stop its demonstration of kindness to all. To minimise the disruption to children’s education, ensuring that they remained fully engaged during the difficult period and are not left behind by their peers across the world, FirstBank produced a brilliant e-learning intervention. Working with partners, such as IBM, Robert & John, Curious Learning and the Lagos State Government, it launched an e-Learning Initiative designed to move one million children onto safe online learning platform.

FirstBank in partnership with Robert & John, offering Roducate – an e-learning solution, with government-accredited curriculum and contents that range from primary to tertiary level, available both online and offline (on preloaded devices) for school children to learn at ease and their convenience.

The Bank also had a partnership with Curious Learning which offers academic contents for pre-learning and early-stage children aged 3-8, using fun and self-guided learning apps to help them with their cognitive skills at a fundamental level.

In addition, IBM was partnered with to have its Digital-Nation Africa, an online youth-focused learning program accessible to many more people as it enables innovation and skills development on emerging technologies through focus areas such as Artificial Intelligence, Coding, Cloud, Internet of Things, Blockchain, Data Science and Analytics, and Cybersecurity.

There are already over 150,000 students benefitting from the e-Learning initiative in the height of the COVID-19 crises.

In 2021, as part of the CR&S week which held from Monday, July 26 to Friday, July 30, FirstBank featured Kind Comments Days, visits to orphanages/less privilege homes, and held a webinar tagged “Making the Cyberworld a Kinder Place.” through which it continued its spirited calls to all on practical display of kindness and making same a second nature.

Truly, FirstBank has demonstrated uncommon consistency over the years to its Corporate Responsibility and Sustainability Week and the ideals it seeks to project through the platform.

With the 2022 CR&S week edition underway (holding from 22 – 27 August), the Bank remains steadfast in its unrelenting pursuit of its demonstrated commitment and advocacy as it seeks to galvanise and encourage people everywhere to step out of their comfort zones, shift attention from themselves and their personal needs to others in society who have not been as fortunate as they have and perform a random act of kindness towards them.

ALSO READ FROM NIGERIAN TRIBUNE 

Sun, 16 Oct 2022 17:45:00 -0500 en-GB text/html https://tribuneonlineng.com/firstbank-2022-crs-week-raising-the-bar-for-corporate-social-investment/
Killexams : Reviewing Nigerian Content Implementation

Peter Uzoho

Despite the insecurity, high cost of operation, lack of clarity of terms and the overall high-risk environment associated with the Nigeria’s oil and gas industry, the enactment of Nigeria’s Oil and Gas Industry Content Development (NOGICD) Act of 2010 has remained one of the greatest landmark achievement recorded in the industry within the past 10 years.

NOGICD Act was fueled by the need to deepen the participation of Nigerians and their facilities in the industry so as to reduce the industry’s yearly spend being repatriated abroad.

Before the Act came into force, over 90 per cent of the $20 billion spent yearly in the industry was repatriated abroad because a larger chunk of the contracts were executed by foreign manpower and in foreign facilities.

With only few indigenous manpower and facilities participating in the Nigerian oil and gas sector, the Nigerian content was less than 10 per cent.

Though the implementation of the Act was effective from the beginning, the dynamics changed when the present management of the Nigerian Content Development and Monitoring Board (NCDMB) put in place the Nigerian Content 10-Year Road Map.

This strategy document targets to increase Nigerian Content performance from 28 per cent to 70 percent by 2027, create 300, 000 jobs from industry activities and retain $14billion in-country out of the $20billion annual industry spend.

The 10-Year-Road Map has five pillars namely: Technical Capability Development, Compliance and Enforcement, Enabling Business Environment, Organisation Capability and Sectorial and Regional Market Linkage.

It also has four enablers and they are Funding, Regulatory Environment, Collaboration and Stakeholders Engagement and Research and Development.

What has followed since then has been a flurry of strategic developments and achievements.

Giving an account of his stewardship recently, the Executive Secretary of NCDMB, Mr. Simbi Wabote, said when he took over, the Nigerian Oil and Gas Park, the agency’s flagship project was still a mere plan on paper but has been moved to real construction in two pilot sites at Odukpani in Cross River and Emeyal 1 in Ogbia Local Government of Bayelsa State.
Each of the parks will create employment for 2,000 persons when they are fully operational and will spur manufacturing of critical oil and gas equipment, tools and spare parts close to oil fields.

The NCDMB recently signed contracts with seven companies for various construction works at the Bayelsa and Cross River Oil and Gas Park and the sand filling and fencing of the Oil and Gas Park site at Ikwe, Onna Local Government Area of Akwa Ibom State.
It also inaugurated Community Interface Committees (CIC) for the first two pilot parks. The committee will liaise between the communities, the contractors and the board and promote community participation, cordial relationship and compliance with the Community Content elements of the NOGaPS project.

The success of the Parks led the Imo, Edo and Rivers state governors to invite the agency to replicate the NOGaPS model in their states.
Still on technical capability, the agency is spearheading the Project 100 Initiative. Already 60 oil and gas start-ups have been identified and the agency is sponsoring the deployment of special interventions for their incubation, maturation and growth into world-class service companies.
This intervention would include capacity building, funding and access to market.

Another major achievement of the board is the provision of equity investment to catalyse the establishment of 5,000barrels per day modular refinery by Waltersmith Refining & Petrochemical Company Limited in Ibigwe, Imo State and in the 12,000 barrels per day Hydroskimming Modular refinery by Azikel Petroleum Limited at Obunagha, Gbarain, Bayelsa State.

The Waltersmith refinery would be completed in May 2020 while the Azikel Refinery would be completed in 2021.

The board is also close to concluding p
artnership agreement for the development of another modular refinery in Calabar, Cross River state before the end of 2019.
Progress has also been recorded in the discussions with investors on the establishment of LPG cylinders manufacturing plant, LPG depots, and gas processing facilities to complement federal government’s LPG penetration initiative.

NCDMB had deployed chartered accounting firms to carry out forensic audit of Nigerian Content Development Fund (NCDF) remittances.
Section 104 of the Nigerian Content Act stipulates that one per cent of the value of contracts awarded in the upstream section of the oil and gas industry must be remitted to the NCD Fund.

The audit, which began in November 2018, has revealed huge amounts of non-remittances from operating and service companies.
At the moment, some companies have owned up to their indebtedness and have started addressing their infractions.
On the issue of few companies that have remained recalcitrant, Wabote said recently that the agency would hand over such companies to the Economic and Financial Crimes Commission (EFCC) for prosecution.

The introduction of the Service Level Agreements (SLAs) by Wabote has addressed the perennial cancer of long contracting cycle in the oil and gas industry.

NCDMB initiated the agreement and has signed the SLAs with the Nigeria LNG, International Operating Companies under the aegis of the Oil Producers Trade Section (OPTS) and Independent Petroleum Producers Group (IPPG).

The SLA has shortened the NCDMB interface on the tendering cycle from 36 months to nine months.
On funding, NCDMB has so far disbursed the Nigerian Content Intervention Fund (NCI Fund) to 11 firms, as part of the efforts to provide accessible credit for Nigerian oil and gas service companies and community contractors with single digit interest rate and five year moratorium.
A total of $160 million out of the $200million NCI Fund has so far been given out.

The Bank of Industry (BoI) is the custodian and administrator of the NCI Fund and NCDMB is working closely with BoI to monitor the beneficiaries and ensure utilisation of the loans for the stated purposes and repayment when due.”

NCDMB also supported the rebuilding of the North East region, which had been impacted negatively by Boko Haram insurgency.
In July, NCDMB completed the training of 107 internally displaced persons (IDPs) under the Fair Chance Initiative (FCI).

The beneficiaries were selected from Borno, Yobe and Adamawa States and were trained on plumbing, electrical, carpentry, GSM phone repair, digital soft skills, soap making and bead making.
Wabote had assured that, “very soon we will launch the training of 1,000 youths in Kano on phone hardware repairs, software installation and entrepreneurship development.

“This programme will develop a pool of local talents for assembly of GSM phones and development of software applications that are currently largely import dependent.”

The achievements of the NCDMB have encouraged stakeholders to increase the clamour for the extension of the Nigerian Content Act to other critical sectors of the economy like power, construction and Information Communication Technology.

Hopefully, the ninth National Assembly will conclude the proposed amendment of the NOGICD Act and extend it to the desired sectors.
Already, the federal government has commenced the process with the the Presidential Executive Orders 03 and 05, which focusses on Local Content in procurement by MDA and Science and Technology.

A former Minister of State for Petroleum, Dr. Emmanuel Ibe Kachikwu, had consistently argued that the NCDMB had been blessed with successive bright chief executives.

According to Kachikwu, while the pioneer Executive Secretary, Mr. Ernest Nwapa, did a fantastic job in raising the discourse and commitment of industry stakeholders towards local content, the current Executive Secretary brought a lot of energy, passion, skill and commitment to the job.

It was in recognition of these achievements that the NCDMB was recognised as the Government Agency of the Year for Enabling Business by BusinessDay Newspaper.

Indeed, when President Muhammadu Buhari appointed Wabote as the Executive Secretary of NCDMB on September 1 2016, stakeholders within and outside the Nigerian oil and gas industry applauded the decision and described him as the best man for the job.

Wabote had managed Local Content Development for Shell Petroleum Development Company (SPDC) in Nigeria and had also creditably supervised Local Content for the Dutch multinational across Brunei, Oman, Kazakhstan, Australia, Iraq, Qatar, Jordan, USA and new frontier countries.

Thu, 06 Oct 2022 12:00:00 -0500 en-US text/html https://www.thisdaylive.com/index.php/2019/08/29/reviewing-nigerian-content-implementation/
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